2015 Jeep Cherokee complaints

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE BRAKED INDEPENDENTLY DUE TO THE WHEELS TURNING INWARDS TOWARDS THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS TOWED TO GATOR CHRYSLER JEEP (8040 SOUTH HARBOR CITY BLVD. MELBOURNE, FLORIDA 32901), BUT WAS NOT DIAGNOSED. THE INSURANCE AGENCY DIAGNOSED THAT THE LOWER CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT AN INDEPENDENT MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. ..UPDATED 07/20/17 *BF ..UPDATED 08/22/17 *BF *JS THE CONSUMER STATED THE VEHICLE WAS TRADED IN AFTER REPAIRS DUE TO THE VEHICLE STEERING BEING UNEASY. *TR

THE ALL WEATHER MATS ON THE JEEP TRAILHAWK HAVE A LARGE RIDGE ALONG THE PERIMETER OF THE MAT. THIS RIDGE CAN CREATE A SQUEEZE POINT UNDER THE GAS PEDAL WHERE THE HEEL OF A SHOE CAN BE TRAPPED CAUSING THE SHOE TO PULL OF THE FOOT AND INTERFERING WITH THE ABILITY TO APPLY THE BRAKES. THIS SITUATION OCCURRED WITH ME IN STOP AND GO TRAFFIC WHILE I WAS WEARING COWBOY BOOTS. THE HEEL STUCK UNDER THE PEDAL AND WHEN I WENT TO APPLY THE BRAKES MY BOOT PARTIALLY PULLED OFF OF MY FOOT AND I WAS NOT ABLE TO STOP CAUSING AN ACCIDENT.

THE TRANSMISSION BANGS INTERMITTENTLY IN VARYING DEGREES IF INTENSITY FROM NOTICEABLE TO EXTREME. WHEN THE BANG IS EXTREME IT FEELS LIKE THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. IT SEEMS TO OCCUR IN THE LOWER GEARS WHEN THE VEHICLE IS HOT AND COLD. I DRIVE HARDER THAN MY WIFE AND THE BANGING OCCURS REGARDLESS OF THE DRIVER. UNABLE TO IDENTIFY ANY COMMON FACTORS OTHER THAN OCCURRING IN THE LOWER GEARS WHILE UP SHIFTING AND DOWN SHIFTING. I HAVE BROUGHT IS IN FOR SERVICE 3 TIMES. EACH OF THE FIRST TWO TIMES THEY WERE UNABLE TO DUBOLICATE THE ISSUE. THE LAST VISIT ON MAY 24, 2017 THE HEAD SERVICE TECHNICIAN ACKNOWLEDGED THE BANG DURING A TEST DRIVE. HE SAID HE WOULD ORDER A NEW TRANSMISSION BUT FIRST HAD TO NOTIFY CHRYSLER. TODAY WE WERE NOTIFIED THEY HAD TO FIRST REPLACE THE VALVE BODY AND WERE NOT REPLACING THE TRANSMISSION.

MY 2015 JEEP CHEROKEE HAS HAD TRANSMISSION SHIFTING ISSUES FOR OVER A YEAR. IT SHIFTS REALLY HARD (JERKS THE WHOLE CAR) AND MAKES A LOUD THUMPING NOISE. I HAVE TAKEN IT IN MULTIPLE TIMES. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION COMPUTER BUT IT CONTINUED TO HAPPEN. I HAVE TAKEN IT IN TWICE SINCE THEN AND THEY SAID THE DIAGNOSTICS SHOW THERE IS NOTHING WRONG, AND IT DOES NOT HAPPEN IN THEIR TEST DRIVES, SO THEY CANNOT DO ANYTHING ABOUT IT.

MY CAR IS 2 YEARS OLD AND HAS ROUGHLY 38,300 MILES. THE FACTORY WARRANTY IS 36,000 MILES. I PURCHASED THE CAR AT 37,401. THE PART THAT IS DEFECTIVE IS THE BLOWER MOTOR WHICH CAUSE THE BLOWER MOTOR SENSOR TO GO BAD. ACCORDING TO THE CERTIFIED JEEP MECHANIC AND THE JEEP CUSTOMER SERVICE REP THIS PART IS NORMALLY A PART THAT WOULD LAST THE NORMAL SERVICE LIFE OF THE VEHICLE. I BELIEVE THE PART IS EITHER DEFECTIVE. THE CAR WAS MOVING WHEN THE DEFECT WAS NOTICED ON THE HIGHWAY GOING STRAIGHT.

I WAS DRIVING ABOUT 45 MPH JUST AFTER LEAVING MY DRIVEWAY AND A DEER JUMPED IN FRONT OF THE CAR. WHEN I MOVE MY FOOT FROM THE GAS PEDDLE TO THE BRAKE PEDDLE IN A HURRY DURING ENGINE WARM UP THE POWER BRAKES DO NOT WORK. I CAN NOT STOP THE CAR. I CAN NOT ENGAGE THE ABS OR SLIDE THE TIRES. I PUSH THE BRAKE PEDDLE AS HARD AS I CAN AND THERE IS NO POWER BRAKES. I HAD THE DEALER SERVICE LOOK AT IT 3 OR 4 TIMES AND THEY EVEN TRIED SOME OTHER NEW CARS THAT ARE THE SAME MAKE AND MODEL AND SAID THAT THEY HAVE THE SAME PROBLEM. AND THAT THIS PROBLEM IS NOT REPAIRABLE BECAUSE ALL THE JEEP CHEROKEES ARE THE SAME WAY, ONLY SOME HAVE THE PROBLEM WORSE. THIS PROBLEM IS ONLY APPARENT DURING ENGINE WARM UP. IT SEEMS TO BE A LACK OF VACUUM TO THE POWER BRAKE MODULE WHEN YOU MOVE YOUR FOOT FROM THE GAS TO THE BRAKE, IN A SPLIT SECOND, DURING AN EMERGENCY STOP. MY CAR IS STILL NOT CORRECT AND DEALER SAYS THAT ALL JEEP CHEROKEES ARE NOT CORRECT. PLEASE HELP US JEEP CHEROKEE OWNERS BEFORE WE KILL SOMEONE. THANK YOU,

THE 9 SPEED TRANSMISSION ON THIS VEHICLE DOES NOT SHIFT PROPERLY, ESPECIALLY THROUGH THE FIRST 3 GEARS. I HAVE BROUGHT MY 2015 JEEP CHEROKEE IN FOR TRANSMISSION ISSUES COUNTLESS TIMES AND HAVE BEEN TOLD THIS IS HOW THIS TRANSMISSION IS SUPPOSE TO OPERATE. I AM SUPPOSED TO ACCEPT THAT THE SHIFTING FROM 1ST TO 2ND CAN BE DELAYED AND THEN A HARD SHIFT THAT SOUNDS LIKE SOMEONE HIT MY CAR WHEN IT FINALLY DECIDES TO SHIFT INTO THIRD OR THE SAME IS TRUE FROM 3RD TO SECOND. THE DEALERSHIP FINALLY WAS ABLE TO CORRECT THESE HARD SHIFTS WITH A SOFTWARE UPDATE UNTIL I REALIZED WHAT THE SOFTWARE ACTUALLY DID. THE CAR WILL NOW NOT SHIFT INTO 2ND WHEN SLOWING DOWN, AND WHEN IT DOES FINALLY SHIFT DOWN, AFTER SLOWING DOWN TO 3 MPH, IT SHIFTS TO 1ST GEAR COMPLETELY BY PASSING 2ND GEAR. THIS CAUSES THE CAR TO ACCELERATE VERY SLOWLY IF YOU GET CAUGHT BETWEEN 1ST AND 3RD GEAR AND IF YOU PRESS TO HARD ON THE ACCELERATOR IT TENDS TO DOWNSHIFT TOO HARD CAUSING THE CAR TO LURCH FORWARD AND CAUSE A POTENTIAL ACCIDENT WITH ANY CARS IN FRONT OF YOU. THIS HAD BEEN GOING ON SINCE JUNE 2015 UNTIL THE SOFTWARE UPDATE REMOVED 2ND GEAR FROM THE DOWNSHIFT. SINCE THE CAR DOES NOT DOWN SHIFTS TO 2ND MY CAR TAKES LONGER TO SLOW DOWN AS THERE IS NO HELP FROM THE TRANSMISSION AND THIS CAN ALSO CAUSE AN ACCIDENT AS YOUR STOPPING TIME IS INCREASED, AS WELL AS ADDITIONAL WEAR AND TEAR ON YOUR BREAKS.

MY TRANSMISSION GOES INTO NEUTRAL WHILE IN DRIVE ON THE HIGHWAY. THERE IS A RECALL FOR THE SAME MAKE, MODEL AND YEAR AS MY CAR, BUT MY VIN DOES NOT QUALIFY. I HOPE JEEP WILL REMEDY THIS PROBLEM WHICH THEY KNOW EXISTS IN THIS VEHICLE. *TT UPDATED 9/28/18*JB

"TAKATA RECALL." ACCIDENT OCCURRED ON 8/1/2015 AS WE WERE HEADING NORTH ON A MAJOR HIGHWAY IN TAMPA, FLORIDA. AT A MAJOR INTERSECTION, A PERSON RAN A LEFT TURN LIGHT AS WE WERE ENTERING THE INTERSECTION. WE HIT HIM ON THE RIGHT REAR OF HIS VEHICLE AT 45 MPH. NO AIRBAGS IN OUR VEHICLE DEPLOYED.

WHEN I START MY VEHICLE AND TURN ON THE KEY MY CAR WILL ACCELERATE FORWARD WITH A JOLT. SOMETIMES WHEN I STOP AND START FOR A LIGHT IT WILL QUICKLY MOVE FORWARD AND JERK....IF I SLOW DOWN THE SPEED IT WILL EXCELLERATE TOO......

I HAVE RECENTLY BEEN NOTICING TWO POTENTIAL ISSUES WITH MY VEHICLE. 1) ON CERTAIN OCCASION THE VEHICLE SEEMS TO SHIFT INTO NEUTRAL (AS THE RPM'S REV) AND THEN THE TRANSMISSION CATCHES UP A FEW SECONDS LATER SHIFTING INTO GEAR. ALSO, 2) ON CERTAIN OCCASION THE VEHICLE SEEMS TO HAVE A DELAY IN SHIFTING WHILE ACCELERATING ONTO THE HIGHWAY. WHILE NEITHER OF THESE ISSUES HAVE YET TO RESULT IN AN ACCIDENT, I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND THOSE DRIVERS AROUND ME. WITH THE CONSIDERABLE ATTENTION SURROUNDING THESE ISSUES WITH FCA VEHICLES, I WANTED TO REPORT THIS COMPLAINT TO NHTSA DIRECTLY.

SERVICE SHIFTER WARNING IS DISPLAYED. ALL LIGHT INDICATORS AT SHIFTER ARE LIT. THIS HAPPENED AT START-UP AND CONTINUED WHILE DRIVING.

THE TRANSMISSION SLIPS OR SKIPS GEARS. FROM A STOP IT HESITATES TO GO. IT REVS HIGH WHEN DOWN SHIFTING. SHIFTS HARD A LOT. WE HAVE HAD IT TO THE DEALER 2 TIMES. PROGRAMMING UPDATES WERE DONE. NO IMPROVEMENT TO ITS OPERATION. IT FEELS LIKE IT'S GOING TO FAIL SOON.

TRANSMISSION MALFUNCTION AT HIGH RATE OF SPEED ON INTERSTATE, LOST POWER AND ABILITY TO ACCELERATE WHILE TRAVELING ON INTERSTATE. TO REPAIR A SOFTWARE UPGRADE WAS RUN ON THE VEHICLE. I HAVE VERIFIED THAT NO RECALL EXISTED FOR MY VEHICLE DESPITE THE FACT THAT TRANSMISSION SOFTWARE PROBLEM WAS KNOWN BY CHRYSLER. SOME VEHICLES HAD BEEN RECALLED BUT MY VEHICLE HAS NOT BEEN INCLUDED DESPITE THE FACT THAT IT CONTAINS THE SAME 9 SPEED TRANSMISSION THAT HAS FAILED. THIS INCIDENT OCCURRED AT HIGH RATE OF SPEED ON INTERSTATE WITH HEAVY TRAFFIC AND CAUSED A SIGNIFICANT RISK OF CRASH.

MY SON AND I WERE IN FRONT AND SIDE IMPACT CRASH WITH ANOTHER VEHICLE ON 4/24/17 WITH SIGNIFICANT DAMAGE BUT NO AIRBAGS DEPLOYED IN OUR VEHICLE. ATTACHED ARE A FEW PHOTOS OF BOTH VEHICLES FOR REFERENCE. WE WERE DRIVING A 2015 JEEP CHEROKEE AND WERE HIT BY A DRIVER WHO HYDROPLANED IN A 2011 HYUNDAI ELANTRA. THE REPORTING OFFICER ESTIMATED MY SPEED AT IMPACT WAS 40 MPH. AIRBAGS DEPLOYED IN THE OTHER VEHICLE BUT NOT IN OURS. CONSIDERING THE DAMAGE TO THE VEHICLE, FORCE OF IMPACT AND ESTIMATED TRAVEL SPEED AT IMPACT, I FEEL THE JEEP AIRBAGS FAILED FROM A SAFETY STANDPOINT AND WOULD LIKE TO KNOW HOW TO GO ABOUT INVESTIGATING THIS FURTHER WITH JEEP. AN ACCIDENT REPORT IS AVAILABLE BUT DID NOT UPLOAD DUE TO THE SENSITIVE INFORMATION CONTAINED WITHIN (VIN #'S, NAMES, INSURANCE POLICY NUMBERS, ETC); HOWEVER, THE REPORT CAN BE PROVIDED UNDER SEPARATE COVER IF NEEDED.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS HESITATION BETWEEN THE TIME THE ACCELERATOR PEDAL WAS DEPRESSED AND WHEN THE TRANSMISSION ENGAGED. ALSO, ON SEVERAL OCCASIONS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A HESITATION AND THEN THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

VEHICLE NOT SHIFTING PROPERLY. WILL NOT DOWN SHIFT INTO SECOND GEAR(STAYS IN THIRD GEAR) WHEN STARTING UP STEEP HILLS OR WHEN SLOWING FOR TRAFFIC SIGNAL THAT HAS CHANGED TO GREEN BEFORE COMING TO A COMPLETE STOP. STAYS IN GEAR TOO LONG WHEN ENTERING HIGHWAY ON RAMPS, MOSTLY WHEN THEY ARE ON AN UP HILL INCLINE. LOUD CLUNKING SOUND WHEN SHIFTING FROM REVERSE TO DRIVE WHEN NOT MOVING. I DO NOT KNOW THE EXACT DATE THAT THIS STARTED, BUT IT WAS WITHIN THE FIRST YEAR OF OWNERSHIP.

NHTSA ISSUE 1096880. 18 APR 2017: DROVE OUT OF SIDE STREET ONTO TWO LANE HIGHWAY AND THE VEHICLE STOPPED MOVING IN THE MIDDLE OF THE ROAD MAKING OFF SOUNDS AND "CHECK ENGINE" LIGHT CAME ON. FOOLED WITH GEAR SHIFTER. BEGAN TO MOVE ONLY SLOWLY IN 1ST GEAR. HEADED BACK TO MY STREET AND HALF WAY STOPPED MOVING AGAIN. PUSHED OVER TO SIDE OF ROAD AND CALLED ROADSIDE ASSISTANCE. IT WAS A VERY SCARY AND UNSAFE POSITION TO BE IN CROSS WAYS OF A TWO LANE HIGHWAY AND CAN'T MOVE. DECIDED TO TRY AND SEE IF I COULD GET THE REST OF THE WAY TO MY HOUSE. COULDN'T GO OVER 5-10 MPH. ONE TIME RPMS RAISED HIGH AND WENT BACK DOWN. COULD NOT CLIMB DRIVEWAY TO GARAGE. HAD TO LEAVE SIDE OF THE ROAD.

TRANSMISSION IS VERY JERKY WHEN SHIFTING, OFTEN FAILS TO SHIFT INTO HIGHER GEARS WITHOUT LONG PAUSES. VEHICLE SEEMS TO VIBRATE IN LOWER GEARS

BAD TRANSMISSION; THE CAR LURCHES FORWARD WHEN SLOWING DOWN TO COMING TO A COMPLETE STOP; IT ALSO HESITATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP; I'VE ALMOST BEEN HIT TWICE! HAS BEEN DOING THIS SINCE I LEASED THE CAR FROM 3/15/15 TO THE PRESENT! HAVE TAKEN IT BACK TO THE DEALER AT LEAST 5 TIMES FOR THE SAME PROBLEM!

ONE MORNING I STARTED THE CAR, I HEARD WATER MOVING FROM THE ENGINE AREA. WHILE, DRIVING THE CAR I HEARD A NOISE'S LIKE A PRESSURE COOKER SOUNDS. ONCE I ARRIVED AT WORK I WALKED AROUND TO THE PASSAGE SIDE TO RETRIEVE MY STAFF. I COULD SMELLED ANTIFREEZE. I CONTACTED JEEP RIGHT AWAY AND THEY CONTACT A TOW COMPANY. IT WAS DROP OFF. THE DEALERSHIP WORKED ON IT FOR A COUPLE DAYS. THEY DID PRESSURE TEST FOR EXTERNAL LEAK, DIDN'T LOCATE A LEAK. THEY DIDN'T DO A INTERNAL EXAMINE. IT'S 2 YEAR OLD VEHICLES ALREADY LEAKING ANTIFREEZE. I HAVE MY VEHICLE INTO THE DEALERSHIP TWICE BUT STILL SMELL ANTIFREEZE. TWO PRESSURE TEST LATER NOTHING. I JUST PICKUP MY VEHICLE FOR THE SECOND TIME. WHY IS JEEP VEHICLES HAVING SO MANY PROBLEM. MY PSI, TRANSMISSION AND RADIO MAKING SOUNDS WHEN ITS OFF. JEEP IS A BAD VEHICLE AND IT JUST A MATTER OF TIME, HUMANS MIGHT BE IN DAMAGE DUE TO THE UNCARING MANUFACTURING COMPANY THAT MAKES LOT'S OF MONEY OF THE BACK OF WORKING AMERICANS.

CAR HAS ALL SORTS OF TRANSMISSION PROBLEMS FROM SHIFTING CLUNKING SLAMMING INTO GEARS CAR WON'T RECOGNIZE THAT IT'S IN PARK AND WON'T TURN OFF LIFTGATE OPENS AND CLOSES BY ITSELF RECENTLY OPENED AND SMASHED MY GARAGE DOOR IN THE LIFTGATE RADIO WON'T WORK GPS SAYS I'M IN WYOMING

TRANSMISSION HAD TO BE REPLACED SHY OF 5,000 MILES. AFTER REPLACEMENT, I HAVE CONTINUED TO HAVE THE FOLLOWING ISSUES. 1. CAR NEVER DOWNSHIFTS FROM 3RD TO 2ND. IT WILL DOWNSHIFT TO 3RD AND THEN WILL GO INTO 1ST WHEN THE CAR STOPS. 2. ON DOWNSHIFT FROM 5TH TO 4TH AT 26MPH, RPM'S SPIKE AND CAR SURGES FORWARD FOR A SECOND OR TWO UNTIL GEAR IS ENGAGED. HAS ALMOST CAUSED WRECKS IN THE RAIN AND SNOW. 3. WHEN COMING TO A ROLLING STOP, THE CAUSE PAUSES AND WILL NOT ACCELERATE WHEN GETTING BACK INTO THE GAS BECAUSE THE CAR IS IN 3RD GEAR AND NOT IN 2ND AS IT SHOULD BE. I HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES. CHRYSLER REFUSES TO ACKNOWLEDGE THESE AS A SAFETY HAZARD AND INSTEAD STICKS TO THEIR STORY OF THAT IS A NORMAL CHARACTERISTIC. I ASKED IF THE TRANSMISSION WAS WORKING AS INTENDED, WHY HAVE THEY RELEASED SO MANY SOFTWARE UPDATES TO FIX THE MANY BUGS ASSOCIATED WITH THEIR TRANSMISSION. THEY DECLINED TO ANSWER. I SINCERELY WISH SOMEONE WOULD HOLD THEM ACCOUNTABLE. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THE DEALERSHIPS SHOP MANAGER TOLD US THERE IS NOT A FIX FOR IT. THERE ARE SOFTWARE UPGRADES BUT THEY DO NOT FIX THE PROBLEM. I HAVE HAD ONE UPGRADE BUT IT DID NOTHING. THE SHOP MANAGER TOLD ME THE NEWEST UPGRADE MAKE THE TRANSMISSION SHIFT FROM 1ST TO 3RD, SKIPPING 2ND. HE ALSO TOLD ME A REPLACEMENT TRANSMISSION WOULD MAKE IT WORSE. 1ST GEAR: THE DRIVETRAIN ENGAGEMENT FROM A STOP IS INTERESTING. SOME OWNERS SAY IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, ITS A COIN FLIP IF YOURE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. 2ND GEAR: ONE OF THE MOST COMMON COMPLAINTS IS HOW THE 9-SPEED HANGS OUT IN 2ND GEAR FAR TOO LONG. 3RD GEAR: WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT CAN BE AN AGGRESSIVE, LURCHING TRANSITION. GOING FROM 2ND TO 3RD GEAR IS A GREAT WAY TO FEEL WHAT WHIPLASH FEELS LIKE, WITHOUT THE INCONVENIENCE OF HAVING TO GET INTO AN ACCIDENT.

TRANSMISSION PROBLEM, HARD SHIFTING. ON GOING

I WAS DRIVING INTO WORK AND ALL OF A SUDDEN THE WORDS, "SERVICE TRANSMISSION" CAME ACROSS MY DASHBOARD. I WAS COMING UP ON A RED LIGHT, SO I STOPPED FOR THE LIGHT. WHEN THE LIGHT TURNED GREEN, I WENT TO ACCERLATE AND MY CAR WOULD BARELY MOVE. WHEN I WAS ABLE TO GET IT GOING, IT WOULD ONLY GO 10 MPH. I IMMEDIATELY PULLED INTO A PARKING LOT AND CALLED AAA. WHILE WAITING ON AAA TO ARRIVE I STARTED DOING SOME RESEARCH REGARDING THE ISSUE AND SAW THAT THERE IS OR MAY BE A RECALL FOR THIS EXACT ISSUE. HOWEVER, I WAS NOT NOTIFIED. I ALSO SEE THAT THERE ARE MULTIPLE COMPLAINTS REGARDING THIS ISSUE FROM OTHER JEEP CHEROKEE OWNERS WHO HAVE ALL EXPERIENCED THE SAME ISSUE/CONCERN. I COULD HAVE BEEN IN A VERY SERIOUS CAR ACCIDENT. THIS NEEDS TO BE LOOKED INTO.

JEEP CHEROKEE SPORT, 2015, STALLS OUT WHILE DRIVING. THIS HAPPENS WHILE IN MOTION AND COMING TO A STOP OR DECREASE IN SPEED. BOTH HIGHWAY AND CITY STREETS. THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST 13 MONTHS OF OWNERSHIP. TAKEN TO DEALER FOR REPAIRS BUT THEY CAN FIND NOTHING WRONG.

DOES NOT SHIFT PROPERLY IT IS THE TRAILHAWK. DOES NOT DOWNSHIFT AND SLUGGISH. HAVE HAD IT TO DEALER 3/4 TIMES AND ONLY 1 MAN SAID YES HAS ISSUE THEN WILL NOT BACK HIS WORD. TOOK HIM TO HILL AND HAD TO PUT IT TO FLOOR TO GET IT TO GO UP AND SAME ENTERING HIGHWAY!

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION JERKS WHEN SLOWING DOWN OR WHEN VEHICLE COMES TO A STOP. *SMD THE VEHICLE WAS CAUSING THE CONSUMER TO EXPERIENCE MOTION SICKNESS. UPON SLOWING DOWN THE CONSUMER WAS ABLE TO FEEL THE GEARS DOWNSPOUT CAUSING THE VEHICLE TO JERK. THE CONSUMER WAS INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER TRADED IN THE VEHICLE. UPDATED 04/04/2017 *JS

THE TRANSMISSION SHIFT HARD. THE DOWNSHIFT IS BAD. VERY POOR ON GAS. ELECTRIC PROBLEM. AIR BAG.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OVER 60 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,235.

SINCE OWNING FOR 2 MOS. CONTINUOUSLY HAS PROBLEMS SHIFTING IN THE LOWER GEARS UP TO 3RD. HAS ALL THE TRANSMISSION UPDATES. THURS AFTER TURNING TO A STREET WITH SLIGHT INCLIND, SHIFTING INTO 3RD A LOUD, SCARE "BANG" OCCURED. KEPT DRIVING NO PROBLEM. FRID SAME HAPPED WITH MIFFLED "BANG" SOUND.

TAKATA RECALL I HAVE HAD MY 2015 JEEP CHEROKEE (LATITUDE) FOR 2YRS NOW. ON SATURDAY 3/11/17, IT WOULD NOT START AND THE TRANSMISSION LIGHT WAS ON. THE GEAR SHIFT WASN'T WORKING EITHER. I CALLED THE DEALERSHIP I BOUGHT IT FROM BECAUSE IT IS STILL UNDER WARRANTY, THEY GAVE ME THE NUMBER FOR ROADSIDE HELP TO HAVE IT TOWED IN, THEN AFTER SEVERAL TIMES TRYING IT STARTED, WHILE ON THE PHONE WITH THE ROADSIDE SERVICE DPT. THE NEXT WEEK ON TUE (3/14/17) IT WOULD NOT START AGAIN, THEN SUDDENLY IT DID. I WAS CLOSE TO MY JOB SO I THOUGHT I COULD MAKE IT, BUT THE GEARS WERE STUCK AND HARD TO CHANGE. WHILE PULLING OUT INTO TRAFFIC THE CAR I COULDN'T SPEED UP. I COULD HAVE BEEN IN A BAD ACCIDENT BECAUSE OF THIS CAR!!!! THERE SHOULD BE A RECALL ON THIS CAR IT IS NOT SAFE. I'M JUST GLAD I HAD DROPPED MY 4 KIDS OFF BEFORE THIS HAPPENED. THE DEALERSHIP SAID IT WAS A GLITCH IN THE TRANSMISSION MODULE, WELL THIS IS THE SECOND WEEK IT HAS BEEN IN THE SHOP. THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. WHILE GOING TO GET THE CAR SEATS OUT OF IT, THERE WAS A LADY THERE WITH HER CAR (SAME MAKE & MODEL BUT 2016) HAVING THE SAME PROBLEM SHE HAD ONLY 17,000 MILES ON HER CAR AND THE TRANSMISSION WENT OUT ON IT. I THINK MINE HAS THE SAME PROBLEM. MY MILEAGE IS UNDER 25,000!! THIS IS NOT RIGHT. IF THE COMPANY KNOWS THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE, THEN THERE SHOULD BE A RECALL ON THE CAR. IT'S NOT FAIR TO CONSUMERS!!!

TAKATA RECALL - BAD WHEEL BEARING , LOSS OF POWER, ENGINE LIGHT. IN MOTION!!!

WHILE DRIVING ON STREET CAR JUST DIED AND SLOWLY CAME TO STOP.VERY DANGEROUS.TRIED RESTARTING WOULD NOT START.UNKNOWN WHAT IS WRONG WITH CAR THAT STOPS WHEN DRIVING AND WILL NOT START AGAIN RIGHT AWAY. AFTER CAR SITTING AWHILE AND A FEW ATTEMPTS TO START IT, IT STARTS AGAIN ONLY TO STOP WHILE DRIVING AGAIN.

I PURCHASED A 2015 JEEP CHEROKEE TRAILHAWK IN FEBRUARY OF 2015. IT WAS RUNNING FINE UNTIL I TOOK IT IN FOR A RECALL AND A SOFTWARE UPDATE. WHEN ACCELERATING FROM A STOP OR YIELD, THE JEEP HESITATES THEN IT WILL LUNGE FORWARD. ON DECEMBER 8, 2015, I TOOK THE JEEP IN FOR A RECALL, THERE WAS ALSO A SOFTWARE UPDATE. AFTER THAT DATE MY VEHICLE WAS NEVER THE SAME. PRIOR TO DECEMBER 8, 2015, I HAD NO COMPLAINTS ABOUT THE TRANSMISSION. WE HAVE TAKEN THE JEEP BACK TO THE DEALERSHIP DECEMBER 29, 2015, FEBRUARY 12, 2016, MAY 23, 2016 WITH OUR CONCERNS BEING COMPLETELY IGNORED. IN JUNE OF 2016 I CONTACTED CHRYSLER AND WAS INSTRUCTED TO TAKE MY JEEP BACK TO THE DEALERSHIP. THE DEALERSHIP HAD MY JEEP FOR 2 DAYS AND I WAS TOLD THE PROBLEM WAS FIXED. IT WAS NOT! IT CONTINUES TO LUNGE FORWARD. I NO LONGER DRIVE IT ON THE HIGHWAY BECAUSE WHEN I AM MERGING INTO TRAFFIC, IT HESITATES AND I HAVE HAD TO PULL OFF TO THE SHOULDER. I WOULD LIKE TO BE ABLE TO ENJOY THE VEHICLE THAT I HAVE INVESTED SO MUCH INTO. AFTER BEING TOLD BY THE MECHANICS AND THE MANAGER OF THE SERVICE DEPARTMENT, THAT I JUST DON'T KNOW HOW TO DRIVE....IT IS GOOD TO KNOW, I AM NOT THE ONLY ONE WITH THIS PROBLEM AND HOPEFULLY IT WILL SOON BE FIXED

THE TRANSMISSION SHIFTS SUPER HARD EVERY TIME IT SHIFTS.

2015 JEEP CHEROKEE TRANSMISSION: WARNING LIGHT FOUR WHEEL DRIVING SYSTEM UNAVAILABLE SERVICE REQUIRED! WHEN DRIVING THE TRANSMISSION WOULD SHIFT THROUGH 2ND GEAR AND GET STUCK THERE WITH VERY HIGH RPMS, THEN SLAMMING INTO THIRD. (CITY STREET & HIGHWAY) IT ACCELERATES WHEN DOWNSHIFTING. NORMAL DRIVING, NO POWER. WHILE DRIVING LOUD WHINING SOUND FROM UNDER THE SUV. WHEN STOPPED AND IN DRIVE AND TURNING ON AC OR HEAT, THE RPMS WOULD DROP BELOW 1K AND THE SUV WOULD AUTOMATICALLY INCREASE THE RPM CAUSING IT TO LURCH FORWARD. TRANSMISSION SHIFTED RANDOMLY. THE DEALERSHIP WE LEASED THE JEEP FROM REPLACED/RECONFIGURED THE DRIVETRAIN CONTROL MODULE AND FLASH PROGRAMMED THE ECU. THEY REPLACED A DEFECTIVE TRANSFER CONTROL MOTOR. THEY CHECKED WIRING HARNESS AND CALLED A REGIONAL TECHNICIAN. ALL OF THESE "FIXES" FAILED AFTER AN EXTENDED TEST DRIVE. RT 46 CHRYSLER, JEEP, DODGE SAID THEY NOW NEED TO REPLACE THE TRANSMISSION CONTROL MOTOR. THE CAR HAS BEEN AT THEIR SHOP FOR ALMOST A WEEK. CHRYSLER CORPORATE SAID THEY WILL NOT COVER CONSEQUENTIAL DAMAGES DUE TO DEFECTIVE PARTS UNDER WARRANTY. THE SALES MANAGER AT RT 46 CHRYSLER JEEP DODGE WOULD NOT TAKE OUR 2015 CHEROKEE AS TRADE IN FOR A NEW SUV BECAUSE HE CALLED IT A LEMON. THIS VEHICLE IS UNPREDICTABLE AND UNSAFE WHILE DRIVING. THE DEALERSHIP WE LEASED THE CHEROKEE FROM DOESN'T EVEN WANT IT BACK.

MY VEHICLE JERKS FORWARD AFTER STOPPING, INCREASES SPEED WHILE SLOWING DOWN ON A HILL, FEELS LIKE THE TRANSMISSION IS GOING TO SHOOT OUT FROM UNDER THE CAR. I FEEL VERY UNSAFE DRIVING IT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE USED UP A QUART OF OIL EVERY THREE THOUSAND MILES WITHOUT WARNING. THE DEALER DIAGNOSED AND PERFORMED AN OIL CHANGE. THE TECHNICIAN NOTED ON THE INVOICE THAT THE OIL FILTER WAS LOOSE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,633.

WHILE PULLING OUT, INTO TRAFFIC, MY TIRE CAUGHT SOME ICY SLUSH. IT STARTED TO SPIN. AS I WAS ALREADY ON THE ROAD IN TRAFFIC, I GAVE IT MORE GAS TO GO. THE ENGINE REVVED. I NOTICED THE RPMS HAD PEGGED AROUND 6000+. I NOTICED NO TRACTION CONTROL, AT LEAST NOT HOW I HAVE FELT IT IN OTHER VEHICLES. I FINALLY GOT OUT IN TRAFFIC. THIS IS WHEN MY CAR WENT HAYWIRE. THE DASHED FLASHED A WARNING THAT MY CAR WAS GOING INTO SAFE MODE AND WOULD BE SHIFTING TO NEUTRAL. THEN THERE WAS A LOUD CLUNK AND IT FELT LIKE I GOT HIT FROM BEHIND. I DID NOT, ALTHOUGH I'M SURE THE PERSON I PULLED IN FRONT OF WOULD'VE LIKE TO HAVE HIT ME, AS HE WAS BLOWING HIS HORN AT ME AND FLIPPING ME OFF. MY CAR WAS NOW IN NEUTRAL AND COULDN'T GO ANYWHERE. I PULLED TO THE SIDE OF THE ROAD. AS I CAME TO A STOP MY CAR ENGAGED THE PARKING BRAKE. I WAS PANICKED AND SCARED. I TURNED OFF MY CAR. I CALLED MY HUSBAND. I TRIED TO RESTART MY CAR. IT RESTARTED BUT I COULD NOT DISENGAGE THE PARKING BRAKE. THE CHECK ENGINE LIGHT CAME ON. THE TRACTION CONTROL LIGHT CAME ON. THE BRAKE LIGHT CAME ON. MY HUSBAND SHOWED UP AND THROUGH TRIAL AND ERROR HE FOUND OUT THAT HE COULD ONLY DISENGAGE THE PARKING BRAKE IF THE CAR WAS IN NEUTRAL. HE DROVE IT AROUND SOME AND IT SEEMED FINE. I DROVE IT TO WORK, WITH ALL THOSE DASH LIGHTS STILL ON. I CALLED THE DEALERSHIP AND GOT MY CAR IN. WITHIN 2 DAYS THE DASHLIGHTS HAD TURNED OFF AND EVERYTHING SEEMED TO BE NORMAL. I TOOK MY CAR IN AND SINCE THERE WERE NO LIGHTS ON AT THAT TIME THEY COULDN'T DI

TRANSMISSION JERKS SLAMS IN GEAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN HESITATES WHEN STOPPED THEN GOES INTO GEAR DOESN'T KNOW WHAT GEAR TO BE IN ON THE HIGHWAY TAKES TO LONG TO GO INTO PASSING GEARS

WHILE DRIVING AT FULL SPEED ON I-10 WEST, MY JEEP CHEROKEE CAME TO A FULL STOP FORCING DRIVERS TO STEER AROUND ME SO AS NOT TO REAR END ME. IT'S DONE THIS 5 TIMES SINCE SUATURDAY THE 18TH OF FEBRUARY. IT SAYS THE VEHICLE MUST BE IN PARK BEFORE RELEASING THE BRAKE.

MY VEHICLE CONTINUOUSLY "CLUNCKS" WHEN SHIFTING BETWEEN CERTAIN GEARS. HAPPENS DAILY NOW AND IS VERY UNSETTLING BECAUSE THERE IS A LOSS OF POWER/ACCELERATION WHEN IT HAPPENS. STARTED WHEN SHIFTING BETWEEN 3RD AND 4TH BUT NOW DOES IT FROM 1ST TO 2ND. DEALERSHIP IS WELL AWARE, SAY THERE ARE ABOUT 2-3000 JEEPS OUT THERE DOING THE SAME THING BUT THEY WON'T FIX IT BECAUSE THE CHECK ENGINE LIGHT DOESN'T COME ON AND THEY DON'T KNOW WHICH PART IS BROKEN/FAILING.

TRANSMISSION BUCKS AND LURCHES. SLOW TO RESPOND TO GAS WHEN PULLING OUT. LOOKS FOR A GEAR WHILE DRIVING IN TRAFFIC. DANGEROUS TO DRIVE NOT KNOWING WHAT THE TRANS WILL DO OR NOT DO. TOOK IT TO 2 DIFFERENT DEALERS AND THEY CLAIM NO PROBLEMS. THE UPDATES DO NOT CORRECT THE ISSUES. IT HAS BEEN IN THE SHOP & TIMES FOR THIS ONGOING PROBLEM. I'M PAYING FOR A LEASE AND RARELY DRIVE IT AFTER 2+ YEARS OF OWNERSHIP 10970 MILES ON IT. I DON'T TRUST IT FOR A LONG TRIP ANY LONGER.

SERVICE LIGHT FOR TRANSMISSION WILL ILLUMINATE WHEN ON THE EXPRESSWAY. IF YOU SLOW DOWN CAR WILL JERK AND MAKE A LOUD CLUNK NOISE. WHEN RESUMING ACCELERATION THIS NOISE HAS TO HAPPEN. THE LIGHT GOES OFF AT TIMES

MY 2015 JEEP CHEROKEE BURST INTO FLAMES A WEEK AGO. I HAVE NO IDEA WHAT THE CAUSE WAS AS CHRYSLER WILL NOT INVESTIGATE IT. THE CAR WAS A TOTAL LOSS. AS I WAS DRIVING, THE PASSENGER IN MY CAR SMELLED SMOKE. WE QUICKLY GOT OUT OF THE CAR AS WE THEN SAW SMOKE POURING OUT OF THE HOOD AND WITHIN SECONDS IT WAS IT FLAMES. ...UPDATED 02/23/17 *BF.. UPDATED 03/01/17 *BF *CN

THE TRANSMISSION DOES NOT AUTOMATICALLY DOWNSHIFT OUT OF 3RD GEAR WHEN COMING TO A STOP OR AT A BRIEF STOP RESULTING IN LOSS OF POWER AT TAKE OFF. TRYING TO ACCELERATE FROM A STOP WHILE IN 3RD GEAR RESULTS IN SIGNIFICANT DELAY IN POWER. THIS HESITATION IS SIMILAR TO STALLING WHICH IS VERY DANGEROUS WHEN PULLING INTO TRAFFIC. JEEP HAS STATED THAT THIS IS NORMAL AND THAT YOU MUST ALWAYS COME TO A COMPLETE EXTENDED STOP BEFORE THE TRANSMISSION WILL DOWN SHIFT. THIS IS NOT FEASIBLE WHEN A COMPLETE STOP IS NOT NECESSARY OR REQUIRED LIKE WHEN A LIGHT CHANGES TO GREEN WHEN YOU ARE COMING TO A STOP, OR YOU ARE MERGING INTO TRAFFIC WITH A YIELD SIGN. THIS IS AN ACCIDENT WAITING TO HAPPEN, OR IS ALREADY RESULTING IN ACCIDENTS THAT ARE CLASSIFIED AS YOUR VEHICLE DIDN'T YIELD TO RIGHT OF WAY, EVEN THOUGH THIS STALL LIKE SCENARIO IS THE PRIMARY CONTRIBUTOR.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION BEGAN TO SHIFT IMPROPERLY AND HARD SHIFTED INTERMITTENTLY. ALSO, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.