Page 19 of 36 · complaints 901–950 of 1,794

2015 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Power Train
Filed Jan 7, 201934,000 milesCA

MY 2015 JEEP CHEROKEE LATITUDE HAS STALLED WHILE ACCELATERATING AT LEAST 8 OR 9 TIMES NOW, AND I'VE ONLY HAD THE VEHICLE FOR 7 MONTHS. IT STARTED WHEN I FIRST PURCHASED THE VEHICLE AND THE RPMS WOULD DROP DOWN SUNDDENLY WHEN I FIRST STARTED THE VEHICLE. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH IT. NOW, WHEN I AM STOPPED AT A STOPLIGHT, OR AM ATTEMPTING TO GET ONTO THE FREEWAY, MY VEHICLE WILL STALL, THE ENGINE TURNS OFF, THE BATTERY LIGHT INDICATOR COMES ON AND I AM INSTRUCTED TO PUT THE VEHICLE BACK INTO PARK AND RESTART THE CAR. IT TAKES A COUPLE OF TRIES FOR THE VEHICLE TO START AGAIN. I FEEL VERY UNSAGFE DRIVING THIS VEHICLE AS I AM AFRAID IT WILL TURN OFF AGAIN AND I WON'T BE ABLE TO AVOID TRAFFIC.

Engine
Filed Jan 4, 201960,140 milesWA

WHILE DRIVING, I'VE HAD TWO PROBLEMS. ONE WHERE WHEN MY TRANSMISSION SHIFTS FROM 4TH TO 5TH THE WHOLE VEHICLE HITS REALLY HARD. IT'S A VERY SUDDEN AND HARD JERK. THE SECOND PROBLEM IS, TODAY, WE WERE DRIVING AND AT THE BEGINNING OF ACCELERATION, THE JEEP SHIFTED INTO NEUTRAL BY ITSELF.

Power Train
Filed Jan 4, 2019100 milesNV

TRANSMISSION SHIFTS HARD AND DELAYS STARTING AT STOP SIGNS/LIGHTS

Power Train
Filed Jan 4, 201950 milesFL

WHEN I START THE CAR IN THE MORNING STATIONARY, THE CAR LEAPS FORWARD AND THEN THE CAR ROCKS BACK AND FORTH. IVE COMPLAINED ABOUT THIS BEFORE BUT DEALER COULD NOT REPLICATE ISSUE SINCE THE ISSUE USUALLY ONLY OCCURS WHEN ENGINE IS COLD. ALSO, TRANSMISSION SLIPS AND REVS WHEN IN MOTION CHANGING SPEEDS USING CRUISE CONTROL. THE JEEP HAS ALWAYS DONE THIS SINCE IVE OWNED IT.

Electronic Stability Control (esc)
Filed Jan 3, 201975,000 milesTX

THE VEHICLE'S LOW OIL LIGHT INDICATOR ONLY FLASHES ACROSS THE SCREEN AND DOES NOT REMAIN ON. THIS ONLY TAKES PLACE WHEN THE CAR IS COMPLETELY OUT OF OIL AND THE CAR LOSES POWER AND SHUTS OFF WHILE IN MOTION. THE VEHICLE HAS NO LEAKS BUT REQUIRES OIL EVERY 700 MILES OR SO. THE ENGINE RUNS OFF SYNTHETIC OIL WHICH SHOULD HAVE TO BE REPLACED LESS FREQUENTLY, BUT THIS VEHICLE NEEDS OIL REPLACEMENT EVERY 2-3 MONTHS.

Power Train
Filed Jan 3, 2019124,000 milesOK

"TAKATA RECALL" JEEP HAS BEEN RUNNING FINE SINCE I BOUGHT IT, DRIVING AROUND YESTERDAY WITH NO ISSUE THEN PULLED INTO THE DRIVEWAY AND PUT IT IN PARK AND SHUT THE JEEP OFF. GOT MY KIDS LOADED UP AND STARTED THE JEEP NOW A BUNCH OF LIGHTS COVER MY DASH AND I CAN NOT SEARCH THROUGH THE MENU ON THE SCREEN. SAYING SERVICE TRANSMISSION. IT WILL VIOLENTLY JERK TWICE WHEN I CAN ONLY ASSUME IT IS SEARCHING FOR REVERSE AND ALSO WHEN PLACED IN DRIVE. LOOKED INTO FORMS AND FOUND THAT THERE WAS A RECALL ON THE TRANSMISSION BUT IS NOT ASSOCIATED WITH MY VIN. YET IT HAS THE RECALLED TRANS AND IS OF THE YEAR AS WELL.

Structure › Body
Filed Jan 3, 2019100 milesGA

CHECK ENGINE LIGHT CAME ON RELATED TO THERMOSTAT LIFTGATE HAS BEEN LEAKING SINCE THE BEGINNING TRANSMISSION IS SLIPPING OR DRAGGING CONSTANTLY

Electronic Stability Control (esc)
Filed Jan 2, 201935,000 milesNY

LEAKING IN LIFTGATE CAUSED ALL ELECTRICAL INSTRUMENTS TO FAIL ELECTRONIC EMERGENCY BRAKE POWER SUN ROOF STOP/START MODULE HEAD LIGHTS FOG LIGHTS SPEEDOMETER

Unknown or Other
Filed Jan 2, 201950,000 milesOH

TRANSMISSION BANGS VERY HARD WHEN SHIFTING AROUND 40 MILES PER HOUR. IF TRAVELING UP AN INCLINE IT SEEMS TO WORSEN THE FORCE OF THE BANG. ALSO HAS A STUTTER WHEN ACCELERATING FROM A STOP IN 1ST GEAR THRU 2ND GEAR.

Power Train
Filed Jan 1, 201981,000 milesPA

PROBLEMS WITH SLOW KICKING INTO GEARS. LIKE IT IS SLIPPING. HARD SHIFTING. IT WILL ALSO UPSHIFT UNEXPECTEDLY GIVING A BURST OF SPEED.

Power Train
Filed Dec 29, 2018WI

THE GEARS ARE LOCKED AND THE VEHICLE OR THE SHIFTER WILL NOT MOVE. WE STARTED THE CAR TO GO SOMEWHERE AND BACKED IT OUT OF THE GARAGE, STOPPED AND PUT THE CAR IN PARK TO PUT THE OTHER CAR IN THE GARAGE, WHEN WE GOT BACK IN THE JEEP THE GEARS, SHIFTER, WOULD NOT MOVE, NOR WOULD THE CAR. WE FINALLY GOT THE JEEP IN NEUTRAL, THE CAR STILL WOULD NOT MOVE, IT FELT LIKE WE WERE PUSHING A HOUSE, BUT WE FINALLY GOT IT BACK IN THE GARAGE. ALSO, THE NEXT TIME WE TRIED TO SHIFT THE GEARS WHILE IN THE GARAGE TO SHOW MY BROTHER WHO ALSO OWNED A JEEP CHEROKEE THAT HAD A RECALL ON IT. WE PUT THE KEY IN AND CHANGE GEARS TO REVERSE, BUT THE JEEP WOULD NOT MOVE, AND THE GEARS WOULD NOT MOVE BACK TO PARK, SO THE KEYS WAS STUCK IN THE VEHICLE. WE HAD TO FORCE IT BACK TO PART TO GET THE KEYS.

Engine
Filed Dec 29, 201812,500 milesNY

WHEN REACHING THE TOP OF A HILL, AND YOU LET OFF THE GAS, THE CAR SLAMS INTO GEAR EXTREMELY HARD BECAUSE THE TRANSMISSION CAN'T ADJUST.

Power Train
Filed Dec 26, 201833,513 milesND

JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.

Power Train
Filed Dec 25, 2018MA

9 SPEED TRANSMISSION ISSUE. WHEN COMING TO A STOP THE VEHICLE LUNGES FORWARD AND THEN HESITATES WHEN ACCELERATING. SEEMS TO SHIFT GEARS VERY ROUGH AND IS CONCERNING WHEN IN TRAFFIC. THIS SEEMS TO OCCUR AND MORE NOTICEABLE IN CITY TRAFFIC WITH STOP AND GO TRAFFIC .JUST BOUGHT THIS VEHICLE FROM A REPUTABLE DEALER AND I AM VERY DISAPPOINTED THAT THIS ISSUE WAS NOT BROUGHT TO MY ATTENTION. SOFTWARE UPDATE SEEMS TO HAVE MADE THE ISSUE WORSE.

Power Train
Filed Dec 22, 201842,300 milesNY

TRANSMISSION ON A ENGINE WITH ONLY 42, 000 MILES

Power Train
Filed Dec 13, 201851,232 milesTX

VEHICLE HAS HAD TRANSMISSION LIGHT COME ON 3 TIMES WITHIN 50K. THE MOST CURRENT INCIDENT OCCURED WHILE DRIVING DOWN A BUSY HIGHWAY. THE VEHICLE SHUTTERED AND RUFUSED TO ACCELERATE. THIS LED TO 3 NEAR MISS COLLISIONS AND FEAR OF DRIVING THE VEHICLE. EACH TIME WE HAVE THE ISSUE THE DEALER SIMPLY FLASHES THE TRANS MISSION WHICH OBVIOUSLY DOESN'T FIX THE PROBLEM.

Electronic Stability Control (esc)
Filed Dec 10, 201867,000 milesNC

AT MULTIPLE, SEEMINGLY RANDOM TIMES, WARNING LIGHTS FLASH REGARDING TRANSMISSION AND OTHER CAR FUNCTIONS, ENGINE STOPS AND TEMPORARILY WON'T RESTART. ON RESTART TRANSMISSION JUMPS HARD. SOFTWARE HAS BEEN UPDATED AND DEALER REPORTS NO RECALL ON THIS VEHICLE. SO FAR HAS JUST HAPPENED WHILE STATIONARY.

Engine
Filed Dec 7, 201820 milesIL

WHEN I SWITCH GEAR THE CAR JERKS VERY HARD WHEN PUTTING IT IN REVERSE. IT BURNS GAS VERY FAST ALSO THE CHECK ENGINE LIGHT APPEARS OFTEN I HAVE GOT IT CHECK NUMEROUS OF TIMES THEY TELL ME MY THERMOSTAT MAY NEED REPLACED. BUT THE NEXT DAY THE CHECK ENGINE LIGHT WILL GO OFF. THE TRUCK DOESN'T OVER HEAT, IT JUST READS THE THERMOSTAT MAY NEED REPLACED THIS BEEN HAPPENING SINCE THE SECOND MONTH I PURCHASED THE VEHICLE.

Vehicle Speed Control
Filed Dec 5, 201863,000 milesAZ

SOMETIMES WHEN CRUISE CONTROL IS SET VEHICLE WILL ACCELERATE UP TO 10 MPH FASTER THEN SET SPEED. THIS OCCURS EVEN WHEN DRIVING ON A FLAT LEVEL ROAD NO HILLS.HAS ALSO REVVED RPMS UP TO 5 AND SLOWLY DECELERATES ON OWN.

Electrical System
Filed Dec 3, 20183,666 milesMO

SEPT. 2015 I STARTED HAVING PROBLEMS AT 6 MONTHS SINCE THEN I HAVE HAD IT BACK TO THE DEALERSHIP 9 TIMES SOMETIMES IT HAS TO BE TOWED IN IS NOT DRIVEABLE SAME PROBLEM BUT EVERY TIME I GET IT BACK THE PROBLEMS ARE WORSE SINCE ABOUT THE 18TH OF AUG THIS YEAR I HAVE HAD THE CAR ONLY 9 DAYS THIS IS NOW DEC 3RD IT HAS BEEN IN THE SHOP SOMETIMES 3 OR 4 DAYS SOME TIMES AS LONG 3 OR 4 WEEKS THE TRANSMISSION CLUNKS LIKE IT IS FALLING OUT ALL THE LIGHTS GO OUT WILL NOT SHIFT IT ALSO SHUTS DOWN WHEN DRIVING IT ONE TIME IN THE MIDDLE OF AN INTERSECTION THIS IS GETTING REALLY DANGEROUS FOR ME AS WELL AS ANYONE ELSE ON THE ROAD WITH ME I HAVE BEEN IN TOUCH WITH CHRYSLER CUSTOMER CARE LADY NAMED LORI SHE SAYS I AM OUT OF THE PERIMETER FOR BUY BACK THEY DID NOT KNOW WHAT IS WRONG WITH THIS CAR I AM MAKING CAR PAYMENTS AND INSURANCE ON A CAR I CAN'T DRIVE AND DON'T EVEN AVE MOST OF THE TIME. THE DEALERSHIP CALLED ME A WEEK AGO TO COME PICK THE CAR AND WHEN I GOT THERE IT WOULDN'T EVEN RUN TO GET TO THE FRONT OF THE BUILDING TO ME. THIS HAS BEEN GOING ON FOR 2 1/2 YEARS NOW ONLY GETTING WORSE ALL OF THE TIME I AM NOW AFRAID TO DRIVE THIS CAR KNOWING IT CAN SHUT DOWN ANYTIME IN THE MIDDLE OF TRAFFIC AND CHRYSLER WON'T DO ANYTHING EXCEPT KEEP PUTTING IT BACK IN THE SHOP AND AFTER 3 WEEKS OR I GO TO PICK IT UP AND ONCE AGAIN IT WON'T RUN. *DT*JB

Power Train
Filed Dec 2, 2018IL

WE ARE THE ORIGINAL OWNERS OF THE ABOVE VEHICLE. WE HAVE NOTICED EXTREMELY HARD AND UNTIMELY SHIFTING OF GEARS WITH THIS TRANSMISSION. WE HAVE BROUGHT THE VEHICLE TO AN AUTHORIZED DEALER ON NOVEMBER 29, 2018 AND WAS ADVISED THERE IS A RECALL (S55). THE RECALL WAS ADDRESSED, HOWEVER THIS DID NOT FIX THE MATTER. I UNDERSTAND THERE IS A CLASS ACTION CLAIM THAT WE ARE NOW A PARTICIPANT IN REGARDING THIS TRANSMISSION ISSUE.

Electrical System
Filed Nov 30, 2018148,000 milesAL

CHECK ENGINE LIGHT COMES ON, CODES ARE U1504, U1412, U0001, U1110, U1120, WILL NOT SHIFT, 4WD TEMPORARY UNAVAILABLE MESSAGE COMES ON , STABILITY TRACTION LIGHT COMES ON, ALL SHIFTER GEAR LIGHTS ARE ON, THIS HAD HAPPENED 7 TIMES SINCE I PURCHASED THIS JEEP, ENGINE HAS CUT A COUPLE OF TIMES DURING ALL OF THESE ISSUES!

Power Train
Filed Nov 29, 201838,000 milesGA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHRYSLER DODGE JEEP RAM (678-535-3417, LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114) TO BE DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CALLED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Unknown or Other
Filed Nov 27, 2018TX

CPSC: I PURCHASED A PEDAL COMMANDER PRODUCT SEPTEMBER 21, 2018 TO ASSIST MY 2015 JEEP'S ACCELERATION. THE MODULE IS A PASS THROUGH ELECTRONIC DEVICE THAT IS INSTALLED BETWEEN THE ACCELERATOR PEDAL. *DT O THE USER CAN SELECT 4 'MODES' THAT WILL PROVIDE A BETTER RESPONSE WHEN THE GAS PEDAL IS DEPRESSED. *DT THE CONSUMER STATED A PEDAL COMMANDER DEVICE WAS INSTALLED IN THE VEHICLE. THE DEVICE FAILED WHILE DRIVING THE VEHICLE IN ECO/CITY MODE. *JS*JB

Service Brakes
Filed Nov 27, 201821,355 milesTX

I HAVE A 2015 JEEP CHEROKEE LIMITED 4X4, WHEN I TRY TO SLOW DOWN OR STOP THE VEHICLE WILL SPEED UP. IT IS LIKE YOU ARE GIVING IT GAS INSTEAD OF APPLYING THE BREAK. IT WAS PURCHASED WITH AROUND 13500 MILES ON THE ODOMETER ON 9-22-2018, IT NOW HAS 21360 MILES AS OF 11-27-2018. THE TRANSMISSION COMPLETELY STOPPED WORKING ON THE HIGHWAY IN TRAFFIC. THE TRANSMISSION WOULD NOT MAKE THE VEHICLE MOVE AND ACTED AS IF IT WAS NOT IN ANY GEAR. IT HAS SEAMED TO HAVE ISSUES FROM THE TIME I PURCHASED IT AND I WAS TOLD BY A JEEP DEALERSHIP THAT IT WAS JUST THE NORMAL WAY THAT THE 9 SPEED TRANSMISSION WORKED. IF THIS IS NORMAL FOR A TRANSMISSION TO FAIL AT 21000 MILES I FEEL THAT IS A MAJOR CONCERN AND A HUGE ISSUE.

Engine
Filed Nov 26, 201886,000 milesKY

WHEN SHIFTING THE SERVICE SHIFTER ERROR COMES ON AND ALL THE LIGHTS ON THE SHIFT LIGHT UP RED. YOU HAVE TO STOP THE VEHICLE, PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN FINALLY RESTART IT BEFORE THE ERROR WILL GO AWAY. THE ERROR WILL ALSO OCCUR WHILE DRIVING WHICH THEN REMOVES THE SPEEDOMETER FROM THE DASH AND ONLY DISPLAYS THE ERROR UNTIL THE VEHICLE HAS BEEN TURNED OFF AND THEN BACK ON AGAIN.

Power Train
Filed Nov 23, 201868,000 milesTX

WE WERE ON A ROAD TRIP AND ON THE HIGHWAY THE DASHBOARD SAID SERVICE TRANSMISSION AND LOST ACCELERATION WHEN GOING UP HILL OR TRYING TO GO FASTER FROM A STOP. THE CHECK ENGINE LIGHT ALSO CAME ON AT THE SAME TIME OF THE SERVICE TRANSMISSION LIGHT. AFTER THAT, THE CAR HAD TROUBLE SHIFTING AND HAD A HARD TIME TO MOVE AFTER STOPPED.

Suspension
Filed Nov 22, 201849,000 milesFL

WHILE BEING TOWED BEHIND MOTORHOME, THE FRONT "LOAD BEAMS" ON JEEP CAME APART. LUCKILY, THIS DID NOT OCCUR ON HIGHWAY AT HIGH SPEEDS AS IT COULD HAVE CAUSED SERIOUS ACCIDENT.

Engine
Filed Nov 19, 201864,396 milesTX

I PURCHASED A 2015 JEEP CHEROKEE LATITUDE SEPTEMBER 2018 WITH 64,000 MILES ON IT. WHEN DRIVING VEHICLE ON THE STREET, THE VEHICLE WILL JERK REALLY HARD LIKE IT IS CHANGING GEARS. IF I AM PUTTING VEHICLE IN REVERSE AND LEAVING OUT OF MY DRIVE WAY, THE VEHICLE JERKS. WHENEVER I AM DRIVING AT A LOW SPEED (0-45MPH) THE VEHICLE JERKS. WHEN COMING TO A COMPLETE STOP, LIKE A STOP SIGN, RED LIGHT, OR HEAVY TRAFFIC, VEHICLE JERKS ONCE I ACCELERATE. I TOOK MY VEHICLE TO DEALER TO BE SERVICED ON NOVEMBER 3, 2018 REGARDING THIS ISSUE AND I WAS TOLD THEY FOUND NO PROBLEMS BUT THERE WAS AN UPDATE (RRT) COMPLETED ON VEHICLE. I TOOK MY VEHICLE BACK TO DEALERSHIP ON SATURDAY, NOVEMBER 17, 2018 FOR ELECTRICAL COMPONENT SERVICES AND COMPLAINED ABOUT THE SAME ISSUE AND WAS TOLD VEHICLE IS NOT SHOWING ANY PROBLEMS BUT MY THERMOSTAT NEEDED REPLACING DUE TO THERMOSTAT RATIONALITY CODE. I SCHEDULED AN APPOINTMENT FOR A FUTURE DATE TO THE SERVICE. ALSO HAD LOW BEAM HEADLIGHT FIXED WAS TOLD THE BULB DIDN'T NEED REPLACING THAT SOMEHOW IT CAME UNSCREWED. HEADLIGHT WAS WORKING BEFORE I LEFT, LATER ON THAT DAY HEADLIGHT WENT OUT AGAIN. I LIVE IN HOUSTON WHERE THE TEMPS RE NOW IN THE 50S HIGHS 60S AND I HAD MY HEATER ON, ALL OF A SUDDEN I STARTED TO SMELL SMOKE LIKE OIL SMOKE. BUT I DON'T HAVE ANY LIGHTS COMING ON ON MY DASHBOARD. CAN YOU PLEASE TELL WHY IS MY AUTOMATIC VEHICLE DRIVING LIKE IT'S MANUAL AND WITH IT ONLY HAVING 1 PREVIOUS OWNER THAT ALL OF THESE THINGS ARE HAPPENING???

EngineFire
Filed Nov 19, 201838,000 milesIL

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CAUGHT FIRE AND THE ENGINE EXPLODED. THE CONTACT STATED THAT SMOKE ESCAPED FROM UNDERNEATH THE HOOD ON THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FRONT TWO TIRES ALSO EXPLODED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS AWAITING INSPECTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Unknown or Other
Filed Nov 18, 201840,000 milesIL

THE 911 BUTTON DOES NOT WORK WHEN PRESSED. GET NOTICE SAYING THIS.

Engine
Filed Nov 18, 201863,000 milesIL

THE OIL FILTER HOUSING CRACKED.

Steering
Filed Nov 18, 201817,800 milesWA

WHILE FLAT TOWING OUR JEEP LATITUDE BEHIND OUR MOTOR HOME AT 45MPH THE JEEP BEGAN TO WOBBLE VIOLENTLY. WE BOUGHT THE JEEP BRAND NEW IN 2015. WE WERE NEVER NOTIFIED WE NEEDED TO INSTALL A SPECIAL WIRE HARNESS. THE JEEP DEALER INSTALLED OUR TOWING PACKAGE SO THEY NEW IT WAS GOING TO BE TOWED. WE HAVE AN APPOINTMENT THIS TUESDAY TO TRY AND REMEDY THIS DEATH WOBBLE AT OUR OWN EXPENSE. WE ARE LUCKY NO ONE WAS HURT. FROM DOING RESEARCH ON SOCIAL MEDIA I WAS DIRECTED TO BULLETIN KL-08-022-16. WE NEVER RECEIVED ANY NOTIFICATION ON THIS BULLETIN. NOW OUR WARRANTY HAS RUN OUT.

Engine
Filed Nov 18, 201833,000 milesTX

CAR DOES NOT ACCELERATE FROM 3RD INTO 4TH GEAR AT TIMES. IT HAS A LAG TIME BEFORE IT SWITCHES GEARS INTO 4TH ON A 9-SPEED AUTOMATIC.

Wheels
Filed Nov 16, 201849,000 milesNH

THIS IS A SAFETY ISSUE. THE 2 PART CHRYSLER WHEEL LUG NUTS RUST AND CANNOT BE REMOVED WHEN YOU HAVE A FLAT TIRE!!!! HELP.

Power Train
Filed Nov 15, 2018MI

VERY SIMPLE, WHEN SHIFTING FROM 4 TO 5TH GEARS IN AN AUTOMATIC IT WILL BANG AND SHIFT VERY HARD. IT WILL NOT SHIFT DOWN INTO FIRST WITHOUT COMING TO A COMPLETE STOP. IT HESITATES AND IS VERY UNREADABLE. IN MY OPINION A SAFETY HAZARD. HAVE TAKEN TO DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO UNTIL IT PRODUCES AN ENGINE CODE OR BREAKS. IT IS A PROBLEM WITH THE SOLENOID SHIFTING AND COMPUTER TALKING TO ONE ANOTHER. CHRYSLER I THINK HAS CHANGE THE NEXT YEAR TRANSMISSION DUE TO THIS PROBLEM. THIS IS A SAFETY HAZARD. THIS A COMMON OCCURRENCE.

Unknown or Other
Filed Nov 12, 2018120,000 milesMN

AS I WAS DRIVING TO WORK THIS MORNING, I HEARD A "DING" WHICH DIRECTED MY EYES TO THE SCREEN ON MY DASHBOARD. I HAD A MESSAGE THAT SAID "CAR MUST BE STOPPED TO SHIFT" "SHIFT INTO PARK". ALREADY CONFUSED, MY CAR SHIFTED INTO NEUTRAL BY ITSELF, THE STEERING WHEEL LOCKED UP, AND I LOST TOTAL CONTROL OF MY CAR. THIS IS NOT OKAY. I TURNED MY HAZARDS ON AND TURNED OFF MY CAR COMPLETELY. WHILE STILL IN THE MIDDLE OF THE ROAD, I HAD TO WAIT A TOTAL OF 5 MINUTES BEFORE MY CAR WOULD TURN ON AGAIN. I HAVE RESEARCHED THIS, AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TOO. JEEP NEEDS TO TAKE RESPONSIBILITY FOR THIS, AS THEY CLAIM THEY ARE THE MOST AWARDED AMERICAN SUV. THIS HAS HAPPENED TO ME TWICE NOW.

Power Train
Filed Nov 8, 201882,000 milesNC

MY 2015 JEEP CHEROKEE EXHIBITS A ROLLING STOP CONDITION WHICH HAPPENS BETWEEN 1-8 MPH. WHEN PRESS ON THE ACCELERATOR, THE RPMS CLIMB BUT VEHICLE DOES NOT MOVE. SUDDENLY THE TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM THIRD AND SQUEALS THE TIRES PROPELLING IT FORWARD. WHEN PULLING INTO TRAFFIC,OR SLOWING DOWN MAKING A TURN IF I HAVE NOT COME TO A COMPLETE STOP VEHICLE WILL NOT SHIFT CORRECTLY AND HESITATES TO ACCELERATE FOR SEVERAL SECONDS, WHEN IT DOES FINALLY SHIFT IT IS VERY HARD AND WILL LUNGE THE VEHICLE FORWARD.

Seats
Filed Nov 7, 201845,000 milesCA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CARMAX (18020 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 896-3810) WHERE IT WAS DIAGNOSED THAT THE SEATS WERE NOT LATCHED CORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM (20900 HAWTHORNE BLVD, TORRANCE, CA 90503, 424 299-8800) WHERE THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE NOT ATTACHED CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Engine
Filed Nov 6, 201853,000 milesNH

VEHICLE KEEPS STALLING WHILE DRIVING DOWN THE STREET IN MOTION

Exterior Lighting
Filed Nov 6, 201852,000 milesLA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROJECT ENOUGH LIGHT TO SEE THE ROAD PROPERLY. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHT COVERS HAD A SMOKEY FILM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Unknown or Other
Filed Nov 5, 201840,000 milesMN

KEY FOBS DON'T WORK AS THEY SHOULD. REMOTE START ONLY WORKS OCCASIONALLY , INDICATES "KEY FOB NOT DETECTED" WHEN I AM TRYING TO START THE CAR ALTHOUGH I AM HOLDING THE FOB IN MY HAND, WON'T OPEN THE DOOR WHEN I TOUCH THE DOOR HANDLE OR PUSH "UNLOCK", WON'T OPEN THE TAIL GATE ETC. SOMETIMES THE FOB WILL WORK BUT NOT OFTEN. NEW BATTERIES HAVE BEEN INSTALLED.

Power Train
Filed Nov 5, 2018NV

WHILE TOWING MY JEEP CHEROKEE BEHIND MY RV, I HAVE ENCOUNTERED SOMETHING KNOWN AS THE 'DEATH WOBBLE'. THIS CAN BE VERY SERIOUS DANGER AS THE STEERING WHEEL OF MY RV WAS SHAKING SO VIOLENTLY, IT WAS UNCONTROLLABLE. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY TOWED VEHICLE, A 2015 JEEP CHEROKEE CAUSING THE MASSIVE VIBRATION. THIS CAN BE A VERY SERIOUS DANGER. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY 2015 JEEP CHEROKEE CAUSING THE SEVERE VIBRATION. DO I HAVE ANY RECOURSE? WHAT HAS BEEN DONE TO REQUIRE JEEP TO MITIGATE THIS KNOWN PROBLEM? WHAT KIND OF REQUIREMENT DID JEEP HAVE TO NOTIFY ME OF THIS ISSUE? MY SECOND PROBLEM AS TO DO WITH THE TRANSMISSION. AGAIN, THIS PROBLEM AFFECTS ALL JEEP CHEROKEES WITH THE 9-SPEED TRANSMISSION AND IS KNOWN TO JEEP BUT THEY HAVE FAILED TO DO ANYTHING ABOUT IT. I HAVE TAKEN MY VEHICLE IN THREE DIFFERENT OCCASIONS AND EACH TIME THEY HAVE CLAIMED IT REQUIRED A COMPUTER UPDATE. THESE UPDATES NEVER CLEAR THE PROBLEM. WHEN SLOWING DOWN TO ALMOST A STOP, AND PRESSING THE ACCELERATOR, THE VEHICLE HAS DIFFICULTY FINDING A GEAR THEN LURCHES FORWARD. AS YOU COULD IMAGINE, THIS CAN LEAD TO FATAL ACCIDENTS. WHAT RECOURSE DO I HAVE AGAINST JEEP?

Service Brakes
Filed Nov 4, 201865,000 milesFL

SERVICE BRAKE SYSTEM KEEPS COMING ON AFTER MULTIPLE TIMES TAKING IT TO THE DEALER AND THEN FIXING IT . IT WON'T LET ME DRIVE THE VEHICLE AND HAS SLAMMED THE BRAKES ON ME WHILE THE CAR WAS MOVING . I'VE LOOKED UP AND I AM NOT THE ONLY ONE HAVE THIS PROBLEM WITH THE JEEP .

Engine
Filed Oct 29, 201870,700 milesWI

2015 JEEP CHEROKEE RADIATOR LEAK, NEEDS REPLACEMENT, VEHICLE METICULOUSLY MAINTAINED, SERVICED BY LOCAL CHRYSLER/DODGE/JEEP DEALER. THREE YEAR OLD VEHICLE WITH 70,000 SHOULD NOT NEED A RADIATOR REPLACEMENT. WONDERING IF THIS IS A COMMON ISSUE THAT SHOULD BE COVERED UNDER A RECALL.

Air BagsCrash1 injured
Filed Oct 29, 201835,000 milesAL

AIRBAGS DEPLOYED AND METAL DAMAGED MY FACE

Electrical System
Filed Oct 29, 2018102,000 milesCA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. SPECIFICALLY, THE CONTACT REFERENCED AN INCIDENT IN WHICH THE DRIVER OF THE VEHICLE BECAME STUCK IN A TUNNEL, IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY RESTARTED ITSELF AND MOTIVE POWER WAS RESTORED TO THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Engine
Filed Oct 26, 201826,000 milesMO

PERIODICALLLY, CAR WILL NOT START AT FIRST. WHEN IT DOES, IT SAYS SERVICE TRANSMISSION. TRANSMISSION JUMPS AND WILL NOT SHIFT INTO SECOND. WHEN IT IS SO SHIFT, THE TRANSMISSION DIES. I HAVE TO STOP, PUT IT IN PARK AND START OVER.

Power Train
Filed Oct 24, 201832,000 milesAZ

VEHICLE WAS NOT SHIFTING CORRECTLY FROM 1ST TO 2ND GEAR... THERE WAS A LOUD THUD WHEN PUTTING VEHICLE IN REVERSE....DEALER IS REPLACING THE TRANSMISSION. VEHICLE HAS BEEN DOWN 3 WEEKS, NO INFORMATION. THE PASSENGER DOOR LOCK BUTTON DOESN'T WORK. CENTER CONSOLE IS LOOSE. THE SUNROOF SHADE IS WRINKLING WHEN IT GOES BACK, THE SUNROOF MAKES A POPPING NOISE OCCASIONALLY WHEN IT'S OPENED. THE AC STOPPED WORKING ALL TOGETHER, OR WILL TRICKLE OUT. THE TIRES ARE VERY WOBBLY AND NOISY.

Electrical System
Filed Oct 22, 201844,000 milesIA

THE VEHICLE HAS REPEATEDLY COME UP WITH A "SERVICE SHIFTER" MESSAGE SINCE I PURCHASED IT IN DEC OF 2015 NEW. THE DEALERSHIP REPLACED THE SHIFTER ASSEMBLY, BUT THE PROBLEM KEPT HAPPENING. THEY KEPT FLASHING THE SOFTWARE AND TELLING ME IT WAS FINE. AT THE END OF JULY 2018, I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND TO HAVE THE HEADLIGHT RESEARCHED BECAUSE IT HAD BEGUN TO FLICKER ALONG WITH ONE OF THE TWO LICENSE PLATE LIGHTS. THE DEALERSHIP TOLD ME THAT THE HEADLIGHT AND THE LISENCE PLATE LIGHTS WENT OUT AT THE SAME TIME BY COINCIDENCE. I TRIED TO CONTACT JEEP/CHRYSLER DIRECTLY AND EXPLAIN THERE WAS A BIGGER PROBLEM BUT THEY WOULDNT LISTEN. DAYS LATER, I STOPPED FOR GAS, SHUT OFF THE CAR AND FILLED THE TANK. WHEN I GOT BACK IN THE CAR WOULDNT START. I KEPT TRYING TO TURN IT ON BUT IT WOULDNT MAKE A SOUND. FINALLY, AFTER ABOUT 25 MINUTES THE CAR TURNED ON. ONCE ON, ERROR MESSAGES LIGHT UP MY DASH: SERVICE SHIFTER, SERVICE PARKING BREAK, SERVICE ENGINE, SERVICE TRANSMISSION, AND OTHERS. I TRIED TO SHIFT INTO GEAR BUT IT SHIFTED HARD AND SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP. THE CAR WOULDNT MOVE. TOWED THE CAR TO DEWEY DODGE. THEY FLASHED IT, TOLD ME IT WAS FINE, AND MADE ME COME GET IT AND WOULDNT LOOK FURTHER. 24 HOURS LATER, I WAS STRANDED AGAIN, CAR WOULDNT START. TOWED IT AGAIN. THEY TOLD ME IT WAS THE BATTERY, EVEN THOUGH THEY HAD PREVIOUSLY TOLD ME THEY DID A 27PT INSPECTION AND IT WAS FINE A DAY PRIOR... THEY HAD MY CAR FOR 2 MONTHS. ONCE I GOT IT BACK, I HAD IT

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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