APRIL, 2019: EVERY THING ON THE DASH LIT UP. CAR STARTED TO ROLL AND WE HAD TO JUMP OUT OF THE CAR TO STOP IT. IT WOULDN'T GO INTO PARK, BUT PARKING BRAKE WORKED FOR A WHILE. CAR WOULDN'T TURN OFF, LOCKS WOULDN'T WORK. NOTHING WORKED. TOWED TO DEALER WITH JEEP ON THE WHOLE WAY. A 18 MONTH OLD CHILD WAS WITH US. DANGEROUS. REPAIR DID A TCM FIX AND SAID THIS WAS A CATASTROPHIC EVENT THAT WOULD NOT HAPPEN AGAIN. OCTOBER 2, 2019. PUSHED THE START BUTTON ' CAR STARTED BUT COULDN'T PUSH DOWN ON BRAKE. COULDN'T MOVE OUT OF PARK. WOULD TURN IT OFF AND IT WOULD TURN RIGHT BACK ON. HAD IT TOWED TO DEALER - HAVE NOT HEARD BACK. IN ADDITION HAVE HAD TRANSMISSION ISSUES FOR LAST TWO YEARS. CAR LURCHES WHEN GOING AROUND 30 MPH, STALLS A BIT WHEN JUST STARTING OUT DRIVING FROM A STOPPED POSITION
2015 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
VEHICLE HAS A MIND OF IT'S OWN WHEN IN GEAR. WHEN TRYING BACK OUT OF PLACES IT JERKS UNCONTROLLABLY. ITS ALSO DOES THIS WHEN WAITING IDLE AT A STOP SIGN OR LIGHT. IT WILL JERK FORWARD AS SOON AS YOU LET OFF THE BRAKE AND OTHER TIMES IT WON'T GO AT ALL WHEN ACCELERATING. 3 TIMES NOW IT HAS JUST COMPLETELY SHUT ITSELF OFF WHEN I'M GEAR FOR NO APPARENT REASONS AT ALL. I TRY NOW NOT TO DRIVE IT ALL BECAUSE IT'S NOT SAFE. I'VE KEPT IT UP TO DATE ON ALL THE COMPUTER UPDATES THROUGH A CERTIFIED JEEP DEALERSHIP INCLUDING ALL THE OIL CHANGES AND REQUIRED MAINTENANCE. THE DEALERSHIP SAYS IT HAS TO DO WITH THE TRANSMISSION BUT CAN OFFER NO TRUE FIX THROUGH JEEP.
TRANSMISSION IS DROPPING TO NEUTRAL WHILE DRIVING. THIS HAS STARTED TO HAPPEN MULTIPLE TIMES AND IT IS BECOMING A CONCERN.
FOR THE LAST FEW MONTHS, MY JEEP JUMPS AHEAD AT RED LIGHT OR WHEN YOU PUT IT IN DRIVE. ITS LIKE SOMEONE ELSE IS STEPPING ON THE GAS PEDAL. SOMETIMES IT DELAYS TO LAUNCH, WHEN YOU STEP ON THE GAS IT TAKES 10 OR 15 SECONDS. AND MOST IMPORTANTLY, THE COMPUTER DISENGAGES THE TRANSMISSION AND THE ENGINE WILL ONLY IDLE IN DRIVE, CARS FOLLOWING G ARE FORCED TO DRIVE AROUND THE VEHICLE. I WAS TOLD BY JEEP TODAY, MY VIN NUMBER IS NOT IN THE VIN ASSOCIATED MASS RECALL FOR THE TRANSMISSION ISSUE AND I HAVE FOUND, HUNDREDS OF THE SAME ISSUES ON 2014 AND 2015 9 SPEED TRANSMISSIONS. THE VEHICLE IS NOT SAFE AND IS A HAZARD TO OTHER MOTORIST, DUE TO JEEPS DESIGN ISSUE AND LACK OF OWNERSHIP AND RESPONSIBILITY. MY JEEP HAS 62,048 MILES ON IT.
WHEN I AM STOPPED AND I PRESS THE GAS TO ACCELERATE, IT TAKES A FEW SECONDS FOR MY JEEP TO GO. THIS DOES NOT HAPPEN ALL THE TIME, BUT DOES HAPPEN OFTEN. IT IS FRUSTRATING!!
2015 JEEP CHEROKEE LATITUDE 4 WHEEL DRIVE. IT IS UNDER WARRANTY FOR TRANSMISSION, ETC. USING OIL, ( EVAPORATES?) AND IS A KNOWN ISSUE WITH THIS MAKE MODEL AND YEAR. CALLED JEEP AND WAS ADVISED TO GET IT INTO SERVICE IMMEDIATELY DUE TO KNOWN ISSUES, BUT THEY WOULD NOT ALLOW ME TO MAKE A COMPLAINT. JEEP HAS BEEN TRYING TO STALL OUT WHILE DRIVING, AT STOPS, HARD SHIFTS, BRAKE COMES ON AUTOMATICALLY, COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING, AND OIL HAS SOMEHOW DISAPPEARED FROM IT, BUT NO LEAKS.
SERVICE SHIFTER WARNINGS ON & COMPUTER SHUTDOWN WHILE DRIVING, BEEN HAPPENING OFF & ON SINCE I BOUGHT IN JANUARY 2015 NOW WONT STOP AND CANT GET SERVICE UNTIL OCTOBER 10TH.
THE TRANSMISSION IN OUR VEHICLE ACTS LIKE IT UNEXPECTEDLY GOES INTO NEUTRAL. WHEN THE VEHICLE SLOWS DOWN AT A RED LIGHT OR DUE TO STOPPED TRAFFIC, BUT DOES NOT COME TO A COMPLETE STOP, THEN WE ATTEMPT TO ACCELERATE AGAIN IT ACTS LIKE NEUTRAL FOR APPROX. 3 SECONDS THEN SUDDENLY SLAMS ABRUPTLY INTO GEAR. IF THE VEHICLE COMES TO A COMPLETE STOP IT SEEMS OK. THE VEHICLE TRANSMISSION SEEMS TO RESET TO 1ST GEAR APPROPRIATELY. I AM CONCERNED BECAUSE IT IS A SAFETY ISSUE PLUS THE SLAMMING INTO GEAR CANNOT BE GOOD FOR THE TRANSMISSION. THIS PROBLEM HAPPENS REPEATEDLY AND CONSISTENTLY DURING THE ABOVE DESCRIBED CONDITION. I HAVE CONTACTED FCA AND SO FAR I AM NOT SATISFIED WITH THEIR RESPONSE. A VEHICLE SHOULD NOT HAVE TO HAVE A CEL ON OR A COMPLETELY DAMAGED TRANSMISSION FOR THEM TO ACT APPROPRIATELY TO REPAIR AN OBVIOUS PROBLEM.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR CAR GETS STUCK IN NEUTRAL FOR ABOUT 5-10 BEFOR I CAN SWITCH TO OTHER GEAR BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN A REMOTE LOCATION OR IN TRAFFIC AND CAUSE AN ACCIDENT.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN TRAFFIC AND CAUSE AN ACCIDENT.
WHILE DRIVING ON THE EXPRESSWAY, I RECEIVED AN ERROR MESSAGE SAYING SERVICE SHIFTER AND ALL THE LIGHTS ON THE GEAR SHIFT TURNED RED. I PULLED OVER, PARKED THE CAR, AND TURNED THE CAR OFF. AFTER A FEW MINUTES, I RESTARTED THE VEHICLE AND THE MESSAGE AND THE LIGHTS HAD CLEARED AND WERE OFF. HOWEVER, AFTER DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR VEHICLE. AFFECTING JEEPS YEARS 2015 AND BEYOND. MANY OTHER OWNERS STATED THAT WE SHOULD ALL REPORT THIS ISSUE TO SEE WHAT CAN BE DONE, SINCE MANY STATED THAT EVEN AFTER GETTING IT FIXED, IT REMAINS TO BE A PROBLEM. I'VE ONLY HAD THIS CAR FOR ABOUT 4 MTHS AND IT HAD LESS THAN 50K, ON IT WHEN I GOT IT. I DEFINITELY DON'T WANT TO HAVE MAJOR CAR ISSUES THIS EARLY ON.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN TRAFFIC AND CAUSE AN ACCIDENT.
DRIVING ON HIGHWAY AND "SERVICE SHIFTER" MESSAGE APPEARS ON DISPLAY + PRND LIGHTS ALL CAME ON AT THE GEARSHIFT. MESSAGE WILL NOT GO AWAY AND REMAINS ON ENTIRE TIME I WAS DRIVING. HAD SIMILAR ISSUE 2X COUPLE YEARS AGO???
"SERVICE SHIFTER" MESSAGE CAME ON SCREEN AND ALL GEARS (PRDN) LIGHT UP RED. VEHICLE SLOWED DOWN TO A COMPLETE STOP IN MIDDLE OF TWO WAY TRAFFIC. THEN, ANOTHER MESSAGE APPEARED "TO SHIFT VEHICLE MUST BE STOPPED" AND ENGINE CUT OFF AFTER CAN NO LONGER ACCELERATE. HAVE TO TURN OFF ENGINE AND TURN IT BACK ON BY REMOVING KEY COMPLETELY FROM IGNITION AND STARTING IT AGAIN. VERY SCARY. THIS HAS HAPPENED MULTIPLE TIMES. FIRST TIME, IT WAS INSIDE OF A PARKING LOT DRIVING IN CIRCLES LOOKING FOR A PARKING SPOT. SECOND TIME WHILE TURNING LEFT AT A TWO WAY INTERSECTION...CAR STOPPED MIDWAY INTO ONCOMING TRAFFIC, THIRD TIME WAS ALSO TURNING LEFT (COINCIDENTAL) AFTER CROSSING OVER INTO ONCOMING TRAFFIC AND SAFELY REACHED THE STREET I WAS TURNING INTO, BUT VEHICLE SLOWED DOWN COMPLETELY IN TRANSIT TO SAID STREET AND COULD NOT ACCELERATE ANYMORE...WAS GOING AT A BASE SPEED OF MAYBE 3-5 MPH. TOOK IT TO DEALERSHIP FIRST TIME AND THEY SAID IT WAS A SYSTEM UPDATE ISSUE. IT WAS NOT BECAUSE ISSUE OCCURED AGAIN. CAR IS IN SHOP AGAIN NOW AND THEY SAID HAVE TO REPLACE PRNDL SWITCH. NOT SURE WHAT THAT IS. I SAW A RECALL DONE FOR A VERY SIMILAR ISSUE ON THE 2014-2015 JEEP CHEROKEE, RECALL CODE IS CHRYSLER S55. BUT DEALER SAID MY CAR IS NOT A PART OF THAT RECALL. PLEASE RESEARCH ISSUE. I HAVE COME ACROSS 30+ FORUMS ONLINE WHERE 2015 JEEP CHEROKEES ARE EXPERIENCING THIS SAME "SERVICE SHIFTER" ISSUE. THERE HAS TO BE A RECALL DONE. I HAVE A VIDEO OF ISSUE. PLEASE REACH OUT TO ME FOR MORE INFO.
GEAR SHIFTER ERROR AND NOW CANNOT PUT CAR INTO GEAR. HAPPED THE FIRST TIME WHILE DRIVING AND DASH LIGHTS BEGAN BLINKING. STOPPED AND PUT CAR INTO PARK AND TURNED OFF AND TURNED BACK ON AND IT SEEMED OK. STARTED GIVING ERROR AGAIN TODAY AND NOW WILL NOT GO INTO GEAR. NOTHING HAS HAPPENED TO CAUSE THIS.
SERVICE SHIFTER LIGHT WOULD APPEAR, THIS WOULD CAUSE ALL THE LIGHTS ON MY GEAR SHIFT TO LIGHT UP RED AS IF MY JEEP DID NOT KNOW WHAT GEAR IT SHOULD BE IN. THIS MAINLY HAPPENED WHEN GOING AROUND A CURVE. I WOULD HAVE TO PULL OVER AND CUT THE VEHICLE OFF TO MAKE THIS RESET. AFTER REVIEWING HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE ONLINE, I IMMEDIATELY HAD THIS ADDRESSED AT THE JEEP DEALERSHIP. THEY WERE ABLE TO FIX THE PROBLEM FOR ME WHICH WAS NOT A COST FRIENDLY REPAIR. THE WIRING-SHIFTER JUMPER AND BEZEL KIT-SHIFTER HAD TO BE REPLACED. CONSIDERING THIS IS AN ISSUES WITH THOUSANDS OF VEHICLES IT WOULD BE GREAT TO SEE A RECALL SO THAT PEOPLE FEEL SAFE WHILE DRIVING.
'SERVICE SHIFTER' REPEATEDLY APPEARS ON DASHBOARD, WITH ALL THE LIGHTS ON THE SHIFTER ILLUMINATED. HAVE HAD IT 'FIXED' NUMEROUS TIMES. GOES AWAY TEMPORARILY IF THE CAR IS SHUT OFF, BUT ALWAYS SEEMS TO COME BACK WHILE DRIVING. HAS APPEARED TWICE IN THE LAST MONTH, AND AT LEAST THREE OTHER TIMES IN THE TWO YEARS I HAVE HAD THE VEHICLE.
MY 2015 JEEP LATITUDE IS GOING ON IT'S 3RD A C BLOWER MOTOR AND THIS WILL BE WITHIN 2 YEARS AND 3 MONTHS. I HAVE DONE MY DUE DILIGENCE AS A CONSUMER AND THERE IS NO RECORD THAT THIS PART SHOULD BE FAULTY THIS QUICKLY NOR THIS FREQUENTLY. I WAS INSTRUCTED TO REPLACE IT WITH OUT REFERRAL TO THE POTENTIAL OF RELATED PARTS GOING BAD (EX. RESISTOR WHICH WOULD HELP REGULATE THE BLOWER MOTOR. IF IN FACT THE PART IN QUESTION ACTUALLY DOES NEED TO BE REPLACED I AM REQUESTING A REVIEW OF THIS PART ON THE YEAR, MAKE AND MODEL. THIS IS NORMALLY A LIFECYCLE PART AND SHOULD NOT BE FAULTY THIS SOON.
AS I AM DRIVING MY CAR STAHL'S AND EVERYTHING SHUTS OFF. THIS TYPICALLY HAPPENS AS I AM MAKING A TURN. THIS TYPICALLY HAPPENS AS I GET CLOSER TO THE DATE OF MY NEXT OIL CHANGE. THE CAR SHUTS OFF COMPLETELY AND I MUST COAST TO A STOP. AFTER WAITING ABOUT A MINUTE I CAN RESTART THE ENGINE. THIS IS A VERY DANGEROUS SITUATION AS I AM TYPICALLY TURNING TO CROSS TRAFFIC.
HELLO, IM SECOND OWNER WHO GOT THIS SUV 2 MONTHS AGO, 50000 MILES AND YESTERDAY WHILE I DRIVING START FEEL THE TRANSMISSION DONT DOING RIGHT, ALSO WHEN I STOP ON THE CORNERS THE CAR MADE ONE MORE MOVE LIKE SOMEONE HIT ME FROM BEHIND. FINALLY SOMETHING ON THE LCD DASH TOLD ME SOMETHING LIKE "CHECK AND RESTART THE TRANSMISSION AND SOME LIGHT WENT OFF, AND IN THE GEAR START BLINKING ON D. I WAS ON 101 GOLETA, CALIORNIA.
SERVICE SHIFTER WARNING COMES ON AT LEAST THREE TIMES A WEEK. ALL TRANSMISSION MODULES LIGHT UP IN RED WHILE VEHICLE IS MOVING R, N, D, ETC. MANY TIMES IF YOU STOP AND TURN VEHICLE OFF, TAKE THE KEY OUT & RESTART, IT WILL GO OFF JUST TO COME BACK ON A FEW MINUTES LATER. THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AT 70MPH. PRIMARILY COMES ON WHILE VEHICLE IS IN MOTION. IF IT EVER DECIDES TO PUT ITSELF IN PARK OR NEUTRAL WHILE ON THE HIGHWAY THIS WILL CAUSE A MAJOR ACCIDENT. DEALERSHIP HAS DONE TWO RESETS AND SYSTEM/COMPUTER UPDATES.
ON JUNE 24, 2019 MY 2015 JEEP TRAILHAWK LOST POWER WAS AFTER IT WAS DRIVEN FOR 30 MINS AND PARKED FOR 30 MINS IN THE MORNING. THE BATTERY AND TRANSMISSION WARNING LIGHTS WERE ON. WE REPLACED THE BATTERY AND THE TRANSMISSION LIGHT REMAINED ON. I WAS ADVISED BY THE DEALERSHIP TO HAVE THE 'CODES' CLEARED. I DID AND THE LIGHT WAS GONE. ON AUGUST 5, 2019 THE TRANSMISSION WARNING LIGHT WAS ON AGAIN. THE DEALERSHIP STATED IT WAS SAFE TO DRIVE AND I MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED ON AUGUST 27, 2019. ON AUGUST 4, 2019, I WAS DRIVING UP A DIRT MOUNTAIN ROAD, 4WHEEL LOW, AND I LOST POWER AND THE RPM WERE OVER 4.5 AT LESS THAN 10 MILES PER HOUR. WE TURNED AROUND AND GOT TO A SAFE LOCATION TO PARK THE CAR. THE NEXT DAY, THE CAR WAS OPERATIONAL. ON AUGUST 22, 2019, I WAS MOVING SLOWLY IN TRAFFIC AND AS THE TRAFFIC BECAME LIGHTER AND I WENT TO INCREASE MY SPEED, I LOST POWER AGAIN. RPM WERE ABOVE 4.5 AT 20 MILES, I DID NOT HAVE THE VEHICLE 4 WHEEL LOW. I WAS ADJACENT TO THE DEALERSHIP AND TOOK IT DIRECTLY THERE. THIS HAS HAPPENED ONCE BEFORE, AUGUST 23, 2017, THE DEALERSHIP REPLACED THE TRANSMISSION. THE VEHICLE JERKS WHEN STOPPED AT A LIGHT AND IT STARTS UP AGAIN. I NO LONGER FEEL SAFE IN THE VEHICLE. I AM SCARED THAT I WILL LOSE POWER IN A REMOTE LOCATION OR IN TRAFFIC AND CAUSE AN ACCIDENT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. TWO DAYS AFTER THE FAILURE, THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR SELECTOR LIGHTS ILLUMINATED RED. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE KEY FOB NEEDED TO BE REPLACED TWICE. THE VEHICLE WAS TAKEN TO GRIFFIS MOTORS, INC. (1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244). THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE THERMOSTAT MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
TRANSMISSION PROBLEMS-ROUGH SHIFTS, STICKS IN GEAR, WARNING LIGHTS "SERVICE TRANSMISSION" 4WD NOT AVAILABLE, SERVICE PARKING BRAKE ALL COME ON. DEALER HAS UPDATED SOFTWARE AND IT STILL IS NOT FIXED
I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE.
CAR HAS BEEN STUTTER STARTING. ONCE IT FINALLY STARTS I GET AN ERROR CODE THAT SAYS SERVICE PARK BREAKS SERVICE TRANSMISSION. THEN WHEN PUTTING JEEP INTO GEAR THE TRANSMISSION WILL SHIFT HARD AND YOU CAN FEEL THE CAR JERK AND HEAR A CLUNKING SOUND. ONCE YOU STOP AND TURN THE CAR OFF AND BACK ON A COUPLE OF TIMES THE ERROR MESSAGES WILL GO AWAY AND JEEP WILL DRIVE NORMALLY. TWO DAYS AGO JEEP HAD BEEN DRIVING NORMAL. I STOPPED TO GET GAS. AFTER FILLING MY TANK I RETURNED TO THE CAR TO START IT AND THE CAR WOULD NOT START AFTER INSERTING AND TURNING THE KEY I WOULD NOT GET A CLICK OR NOTHING. I ALSO HAD NO LIGHTS, NOT ON THE DASH OR OUT SIDE OF THE CAR. AFTER TRYING TO JUMP START THE CAR UNSUCCESSFULLY I ENDED UP HAVING THE CAR TOWED HOME. ONCE HOME THE BATTERY WAS REMOVED AND TAKEN TO BE TESTED. I WAS TOLD THE BATTERY WAS BAD SO I REPLACED THE BATTERY AND JEEP STARTED UP FINE HOWEVER AFTER STARTING I RECEIVED THE ERROR MESSAGE SERVICE PARK BREAK AND JEEP AGAIN WOULD SHIFT REALLY HARD. ERROR MESSAGE WENT AWAY JEEP STARTED RO DRIVE FINE. DROVE TO THE DOCTOR AND WHEN I PULLED INTO PARKING SPACE JEEP GOT STUCK IN NEUTRAL. FINALLY GOT THE JEEP TO GO INTO GEAR AND WENT TO DRIVE BACK HOME AND JEEP WOULD NOT SHIFT RIGHT AND AGAIN JUMPED INTO NEUTRAL WHERE IT GOT STUCK. FINALLY GOT HOME AND PARKED JEEP WAITING TO GET IT INTO THE DEALER NOW. JEEP HAS 95000 MILES ON IT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE HAD DIFFICULTY SHIFTING INTO THE NEXT GEAR AND THE RPMS SUDDENLY INCREASED. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT AND THE COOLANT BURNED OFF ALTHOUGH THERE WERE NO VISIBLE LEAKS. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE OVERHEATING INDICATOR NOTIFIED THE DRIVER TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB MOORE CHRYSLER RAM DODGE JEEP (4627 S MEMORIAL DR, TULSA, OK 74145, 918-663-6343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.
"SHIFTER NEED SERVICE" WARNING MESSAGE. THIS PROBLEM HAS BEEN WIDELY NOTED ON GOOGLE AS A PROBLEM WITH THIS VEHICLE. WARNING LIGHT COMES ON, ALL POSITION LIGHTS ON SHIFTER COMES ON. SOMETIMES VEHICLE WILL STALL. USUALLY WHEN VEHICLE IS TURNED OFF AND RESTARTED, THERE IS NO MORE PROBLEM. IT WILL RECUR AT IRREGULAR INTERVALS. MY DEALER DOESN'T SEEM TO KNOW WHAT THE PROBLEM IS, BUT SOME APPARENTLY REPLACE SHIFTERS AND/OR ITS WIRING AND WIRING HARNESSES, AND PROBLEM STILL PERSISTS. IT HAS LED TO MY VEHICLE JUST TURNING OFF OR SHUTTING DOWN AT DANGEROUS TIMES SUCH IN HEAVY TRAFFIC WITH DIFFICULT RESTART. THIS USUALLY OCCURS WHEN DRIVING THE VEHICLE, SOMETIMES WHILE OR AFTER MAKING A TURN. VAN BE ON RESIDENTIAL STREETS OT WORSE THE HIGHWAY WITH NO WARNING OTHER THAN THE MESSAGE.
POWER TRAIN/ENGINE RECALL. I BROUGHT MY VEHICLE TO THE DEALERSHIP TO LET THEM KNOW MY VEHICLE ACCELERATED WHEN I APPLIED MY BRAKES AND IT DOES THIS ALL THE TIME. THEY SAID IT WAS SOME MODULE THAT NEEDED TO BE ADJUSTED OR UPDATED AND THE PROBLEM WAS NOT FIXED. THE PROBLEM IS NOT FIXED AND IT JUST THE OTHER NIGHT WHILE DRIVING DOWN THE ROAD I APPLIED MY BRAKES BECAUSE A CAR PULLED OUT IN FRONT OF ME AND THE JEEP LUNGED FORWARD THEN SLOWED DOWN. THIS IS AN ONGOING ISSUE AMONGST OTHERS WITH JEEP CHEROKEES BECAUSE I HAVE ASKED MY NEIGHBOR AND OTHERS IVE MET WITH JEEP CHEROKEE'S AND THEY HAVE ALL MENTIONED THIS HAPPENS TO THEM AS WELL. IT IS IN THE JEEP FORUMS, WHY IS THIS ISSUE NOT FIXED, TO BE HONEST I DON'T FEEL SAFE DRIVING MY VEHICLE. I'M IN THE MILITARY AND HAVE TO DRIVE OVER 60 MILES PER DAY TO AND FROM WORK AND THIS IS UNACCEPTABLE. IT HAPPENS PRETTY MUCH EVERY TIME I DRIVE THE VEHICLE.
I WAS DRIVING ON INTERSTATE AND STEPPED ON BRAKES BECAUSE CARS WERE SLOWING DOWN WHEN I BEGAN TO BRAKE THE ENGINE SHUT OFF. MESSAGE SAID SHIFT TO PARK AND START ENGINE. CARS WERE HONKING. I DID WHAT IT READ AND IT TOOK SECONDS BUT TURNED BACK ON. IT TOOK SOME EXPLAINING TO THE DEALERSHIP AFTER MY PERSONAL RESEARCH IN WAITING ROOM FOR 4 HOURS. THEY FOUND THE CODES?? IT HAPPENED AGAIN BUT MORE SERIOUSLY ON A TOAD WITH TRAFFIC MOVING I STEPPED ON BRAKES TO MAKE A LEFT TURN BUT IT TURNED OFF! CARS SLAMMED ON THEIR BRAKES. I DID WHAT MESSAGE SAID IT TOOK LONGER THIS TIME. I PULLED INTO A PARKING LOT AND IT TURNED OFF AGAIN WHEN I STEPPED ON BRAKES TO PARK. I CAN'T GET A DEALERSHIP TO HELP ME?? TOMORROW I'M GOING BACK TO THE ORIGINAL SERVICE DEPARTMENT THAT FOUND THE CODES IN JANUARY. THIS IS SCARY.
THE VEHICLE LUNGES FORWARD WHEN COMING TO A STOP ON A DOWNHILL SITUATION. IT BECOMES DIFFICULT NOT TO HIT STOPPED VEHICLES AT THE BOTTOM OF A HILL AT RED LIGHTS. THE CRUISE CONTROL DOES NOT ALWAYS DISENGAGE WHEN I HIT THE BRAKES, I HAVE HAD TO TAKE EVASIVE ACTION SEVERAL TIMES. CONTACTED DEALER, MAD APPOINTMENT FOR A SCAN.
MY AUTOMATIC REAR HATCH STOPPED WORKING AFTER A SMALL AMOUNT OF WATER FROM A COOLER LEAKED IN MY "TRUNK". I CHECKED THE FUSE FOR THE HATCH AND IT BLEW, I SWAPPED IT OUT AND SMOKE BEGAN TO POUR FROM THE REAR OF MY JEEP (THE TRUNK) THEN A FIRE ERUPTED, SEVERELY DAMAGING MY CHEROKEE. THE JEEP WAS IN MY DRIVEWAY AND DUE TO THE FIRE BEING NEAR THE GAS TANK I HAD TO DRIVE IT TO THE STREET OUT OF FEAR IT WOULD HURT MY FAMILY. THERE IS A RECALL RE: THE HATCH MOTOR MODULE GETTING WET AND CAUSING A FIRE WHICH I HAD PERFORMED IN 2016. THIS PART IS FAULTY AND ALMOST HARMED ME/FAMILY AND NOW I AM OUT MY DEDUCTIBLE AND CAR RENTAL COSTS. NO ONE FROM CHRYSLER OR JEEP WILL CALL ME BACK.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, DECELERATED, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DECELERATED AND ACCELERATED MULTIPLE TIMES. AFTER A WHILE, THE TRANSMISSION REMAINED STUCK IN DRIVE AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, "SERVICE TRANSMISSION", "SERVICE ABS", AND "SERVICE SHIFTER" WERE DISPLAYED. THE CONTACT DROVE THE VEHICLE TO GULF COAST CHRYSLER JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNKNOWN.
MY CAR HAS BEEN "JUMPY". AS I AM IDLING AT A STOPLIGHT OR STREET SIGN, THE CAR WILL LUNGE FORWARD TO WHERE IT ALMOST FEELS LIKE I AM BEING HIT FROM BEHIND. THE CHECK ENGINE LIGHT HAS NOT BEEN ON SO I DID NOT THINK MUCH OF IT. I WAS DRIVING YESTERDAY, ALL OF A SUDDEN 'SERVICE TRANSMISSION' FLASHED ON MY SCREEN AS I WAS MERGING ONTO A HIGHWAY. I WAS GOING ABOUT 50 MPH AND IT WOULD NOT ACCELERATE AS I WAS PRESSING THE GAS PEDAL. I IMMEDIATELY EXITED. AS I WAS EXITING, I WAS SLOWING DOWN AND THERE WAS A CAR IN FRONT OF ME BUT MY CAR STILL LUNGED FORWARD. I PULLED OVER. I PUT THE CAR IN PARK AND TURNED THE CAR OFF. WAITED A FEW MINUTES AND TURNED THE CAR ON, AS I SHIFTED INTO DRIVE, THE CAR JUMPED FORWARD AS I WAS STILL HOLDING THE BREAKS.SERIOUSLY LUCKY TO NOT HAVE HIT THE CAR IN FRONT OF ME.. I KNEW SOMETHING WAS WRONG, I DROVE HOME AND PARKED IT AND IMMEDIATELY TOOK IT TO BE SERVICED THIS MORNING AT A DEALERSHIP. THEY CALLED AND SAID THAT THEIR DIAGNOSTIC COMPUTER WAS UNABLE TO COMMUNICATE WITH THE TRANSMISSION TO DETECT THE PROBLEM BUT THE TECH ASSERTED THAT IT IS A TRANSMISSION ISSUE AND THAT THEY WILL BE HAVING TO RUN MORE DIAGNOSTIC AND LIKELY REPLACE THE TRANSMISSION.
IT JUMP WHILE DRIVING AND GEARS GET STUCK. AND STEREO TURNS BLANK FOR SOME PERIOD TIME . TRANSMISSION BEEN HAVING PROBLEMS SINCE DAY I BOUGHT IT
I HAD AN ISSUE WITH THE SERVICE SHIFTER LIGHT COMING ON AT AROUND 15,000 MILES AND IT WAS REPLACED UNDER WARRANTY. FAST FORWARD NOW I AM AT 33,000 MILES AND THE PROBLEM SHOWED UP AGAIN. SERVICE SHIFTER LIGHT COMES ON AND AND THE GEAR LIGHT LIGHT UP RED. YOU EITHER HAVE TO DRIVE LIKE THAT OF TURN OFF THE VEHICLE AND RESTART. IT POPS UP RANDOMLY WITH NO RHYME OR REASON. I CONTACTED THE DEALER AND THEY SAID THEY DON'T HAVE ANY RECALLS ON THE SHIFTER(YES THE SHIFTER HAS TO BE REPLACED) AND THAT I WILL HAVE TO PAY FOR THE REPLACEMENT BECAUSE THE LAST ONE WAS ONLY GOOD FOR A YEAR. I FEEL AFTER READING HOW MANY VEHICLES THIS HAS HAPPENED TO THERE MIGHT BE A FLAW IN THE SHIFTER.
WHILE DRIVING ON A HIGHWAY, A 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME UP ON THE DASHBOARD. AFTER EXITING THE HIGHWAY AND MAKING A TURN, THE VEHICLE WAS LOSING POWER AND BEGAN TO STALL. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WHERE A SOFTWARE UPDATE WAS PERFORMED THAT SEEMED TO FIX THE ISSUE. A COUPLE OF HOURS LATER, WHILE ON THE HIGHWAY THE 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME ON AGAIN; THE VEHICLE BEGAN LOSING POWER AGAIN. I TOOK THE VEHICLE BACK TO A DEALERSHIP WHERE I WAS TOLD THE TRANSMISSION VALVE BODY AND SHIFTER NEEDED TO BE REPLACED. VEHICLE CONTINUES TO LACK POWER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LUG NUTS SWOLE WHILE DRIVING. THE FAILURE PREVENTED THE TIRES FROM BEING CHANGED, IF NEEDED. JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, (513) 752-3447) REPLACED ALL OF THE LUG NUTS THAT WERE NOT SWOLLEN FROM DRIVING USE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE LUG NUTS FROM ONE YEAR TO THE NEXT. THE CONTACT STATED THAT THERE WAS CURRENTLY NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
WHEN SLOWING DOWN TO YIELD OR A ROLL THE VEHICLE EXPERIENCES DELAYED SHIFTING RESULTING IN NO ACCELERATION FOR 2-3 SECONDS FOLLOWED BY A VERY HARD SHIFT RESULTING IN WHEEL SPIN WHICH CAN LEAVE THE VEHICLE IMMOBILE IN THE ROAD FOR ANOTHER 3 SECONDS. ACCORDING TO JEEP SERVICE AND CORPORATE THIS IS "NORMAL" AND DON'T INTEND TO ADDRESS THIS ISSUE.
ON 7/19/19 - ONCE CAR PLACED INTO GEAR, IT BARELY MOVED 5 MPH. LOUD NOISE DURING SHIFT OF GEAR. SERVICE TRANSMISSION LIGHT CAME ON. PLACED CAR IN PARK AND HAD TOWED TO DEALER. DEALER SAID.. THE BATTER WAS LOW. HOWEVER, THE BATTERY WAS LAST REPLACED 7/13/18 (1 YEAR AGO). I HAVEN'T PICKED THE CAR UP YET AS I'M CONCERNED THIS ISN'T THE REAL ISSUE.
ON THE GEAR SHIFT ALL LIGHTS ARE ON AND A WARNING COMES UP ON PANEL SAYING GEAR SHIFT NEEDS SERVICING. TOOK TO DEALER AND THEY DIDN'T NO WHAT IT WAS OR HOW TO FIX. IT WENT OFF WHEN I CUT CAR OFF AND BACK ON BUT NOW IT'S COMING ON ALL THE TIME. IT SCARES ME AND I CAN'T KEEP TAKING TO A DEALER TO CHARGE ME AND IT'S NOT FIXED.PLEASE GET JEEP TO DO A RECALL AND FIX THIS. THIS HAPPENS WHEN IT'S DRIVING
TODAY WHILE DRIVING ON THE HIGHWAY "SERVICE TRANSMISSION" SHOWED UP ON SCREEN. WE STOPPED, TURNED VEHICLE OFF. IT CLEARED WHEN WE RESTARTED BUT REAPPEARED AGAIN. THEN IT WOULD HARDLY ACCELERATE. ONLY 37,000 MILES.
MY 2015 JEEP CHEROKEE LATITUDE HAS A PROBLEM SHIFTING FROM GEAR TO GEAR. THE PROBLEM STARTS BETWEEN 30-45 MILES PER HOUR AND WHEN THE VEHICLE TRIES TO SHIFT GEARS IT HESITATES AND THEN SLAMS INTO THE NEXT GEAR. AT FIRST IT WAS ONLY HAPPENING UPON ACCELERATING BUT NOW IT HAS EVEN STARTED TO CAUSE A PROBLEM WHEN THE VEHICLE DOWNSHIFTS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT WAS INFORMED BY THE WALMART TIRE CENTER THAT THE LUG NUTS WERE DEFECTIVE. THE CONTACT WAS INFORMED THAT A 19 MILLIMETER SOCKET WAS USED ON A NORMAL LUG NUT, BUT IT DID NOT GRASP IT PROPERLY. THE NEXT SIZE UP WAS TOO BIG DUE TO THE DUST ON THE LUG NUTS. THE CONTACT CALLED HILLVIEW MOTORS (LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, (724) 858-4809) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
WHILE DRIVING AT ANY SPEED A 'SERVICE SHIFTER' MESSAGE APPEARS IN THE MESSAGE CENTER AND ALL THE INDICATOR LIGHTS FOR DRIVE PARK REVERSE NEUTRAL LIGHT UP. I HAVE TAKEN THIS PROBLEM TO THE DEALER FOR REPAIR AND IT WAS COVERED UNDER MY WARRANTY BUT SHORTLY AFTER THE REPAIR THE PROBLEM RESURFACED AGAIN, YOU CAN TURN OFF THE CAR AND WHEN YOU RE-STARTED THE ERROR MESSAGE GOES AWAY. BUT THEN IT REAPPEARS AT RANDOM WITH NO RHYME OR REASON.
MY VEHICLE WAS PARKED IN THE GARAGE AND WAS TURNED OFF. I WAS PLACING LAUNDRY IN THE WASHER RIGHT BY THE GARAGE. ALL OF THE SUDDEN THE VEHICLE STARTED. I WOULD NOT HAVE KNOWN IT HAD STARTED IF THE ENGINE HAD NOT BEEN RACING AND I WAS ONLY SEPARATED FROM IT BY THE LAUNDRY ROOM TO GARAGE DOOR. I SUSPECT THE ENGINE STARTED WHEN SOMETHING IN MY POCKET PRESSED ON THE KEY FOB. THIS IS VERY DANGEROUS. IT APPEARS THAT THE KEY FOB ISN'T DESIGNED CORRECTLY, THE KEY ON THE KEY FOB THAT WILL START THE VEHICLE SHOULD BE DEPRESSED SO ITEMS IN ONES POCKETS CAN'T PRESS THE KEY THAT'S USED TO START THE ENGINE. THIS NEEDS TO BE CORRECTED EITHER THROUGH DISABLING THE REMOTE START OR PROVIDING A KEY FOB THAT WON'T ALLOW THIS DANGEROUS CONDITION TO OCCUR. THE VEHICLE WAS STATIONARY TURNED OFF IN MY GARAGE WHEN IT STARTED.
MY TRANSMISSION SHIFTS HARD, DOESN'T SHIFT AND THE ENGINE ROARS AND SOMETIMES SHIFTS UP AND DOWN, TRYING TO FIND THE RIGHT GEAR. WHEN I TAKE IT TO A DEALERSHIP FOR REPAIR THEY TELL ME THEY DID A SOFTWARE UPDATE BUT NEVER FIX THE PROBLEM. THIS TRANSMISSION SHOULD BE RECALLED!
SERVICE SHIFTER ERROR WHEN DRIVING ON THE DASHBOARD WILL BLOCK COMPLETELY ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE THE CRUISE CONTROL WAS ENGAGED. WHILE DRIVING UP HILL AT 55 MPH, THE VEHICLE DID NOT SLOW DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ALEXANDER DODGE CHRYSLER JEEP RAM (6764 US-431, ALBERTVILLE, AL 35950, (256) 891-2277), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.
WHILE DRIVING THE VEHICLE, THE ENGINE WILL DEFAULT TO LIMP MODE DUE TO THE TRANSMISSION. THIS USUALLY HAPPENS WHEN THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES. WHILE DRIVING, I OBSERVED THE TRANSMISSION TEMPERATURE EACH TIME THE CHECK ENGINE LIGHT ILLUMINATED WITH THE WORDS "SERVICE TRANSMISSION", THE ENGINE REDUCES SPEED AND WILL NOT ACCELERATE. THIS FORCES ME TO PULL OVER AND LET THE TRANSMISSION COOL DOWN. ONCE COOLED DOWN, THE JEEP WILL OPERATE NORMALLY UNTIL THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES AGAIN. THE CYCLE REPEATS WHEN THE VEHICLE IS DRIVEN FOR LONGER PERIODS OF TIME. (1 TO 2 HOURS) IT HAPPENS WHEN DRIVING ON THE HIGHWAY MORE OFTEN THAN IN TOWN.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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