TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SHIFTED TO NEUTRAL, CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
2015 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
WHILE THE CAR WAS MOVING THE SERVICE GEAR SHIFT WARMING CAME ON AND ALL THE GEAR LIGHTS WHERE ON.. TRANSMISSION ISSUE CONTINUE WHEN PUTTING THE CAR IN DRIVE IT JERKS VERY HARD OR WHEN YOU PRESS THE GAS THE CAR JERKS VIOLENTLY
2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PTU INLINE SPLINE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD CLUNK UPON ACCELERATION. THE DEALER COULD DUPLICATE THE FAILURE. THE VEHICLE THEN EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. *JS
WHILE DRIVING ALL LIGHTS ON THE SHIFTER CAME ON AND A MESSAGE ON THE DASH SAID SERVICE SHIFTER. THIS HAPPENED BEFORE AND THE SHIFTER WAS REPLACED AT 43472 MILES DECEMBER 23, 2019
1200 MILES BURNING 1 QUART OF OIL
SERVICE SHIFTER LIGHT CAME ON WHEN I TRIED TO START JEEP. LIGHT CAME ON ON THE SHIFTER. I TURNED OFF THE CAR AND THE LIGHT TURNED OFF. THIS HAPPENED AT 98000.00 MILES. I TRIED LOOKING IT UP ONLINE AND I SEE THAT THIS IS HAPPENING TO A LOT OF JEEPS SO I WANTED TO REPORT IT.
SERVICE SHIFTER WARNING SHOWS WHILE DRIVING, SOMETIMES WHILE STARTING VEHICLE WILL NOT ALLOW TO CHANGE GEARS WITHOUT TURNING OFF AND THEN BACK ON MULTIPLE TIMES.
THE CAR HAS TROUBLE GOING WHEN IT'S STOPPED AND I PRESS THE GAS. IT IS AS IF IT'S THINKING AND THEN ONCE IT STARTS MOVING, IT SHIFTS REALLY HARD. IT'S ALSO SHIFTS REALLY HARD WHEN WHILE JUST DRIVING, FEELS LIKE SOMEONE HIT ME FROM BEHIND. ALSO THE SERVICE SHIFTER LIGHT WOULD GO ON SO I REPLACED THE SHIFTER BEZEL WITH WIRES TWICE AND NOW THE SERVICE SHIFT LIGHT IS BACK ON AGAIN.
THE FUEL SAVING SYSTEM STOPPED WORKING IT DOES NOT SHUT DOWN WHEN I M AT A STOP
I WAS DRIVING CAME TO A STOP A STOP SIGN, I STARTED TO GO AND MY JEEP JUST STOPPED IN THE MIDDLE OF AN INTERSECTION. IT WOULDNT MOVE OR ROLL. I GAVE IT GAS AND IT JUST RUM THE ENGINE UP. IT WOULDN'T MOVE AND CARS WERE COMING AT ME. IT SCARED ME. I ALMOST GOT HIT BY A CEMENT TRUCK. LIGHTS ON ALL THE SHIFTING LIT UP. SERVICE 4 WHEEL DRIVE LIGHT CAME ON. MILEAGE STARTED FLASHING. SOME LIGHT WITH CAR AND WAVY ROADS LIGHT CAME ON. IT JUST STOPPED ROLLING WHILE DRIVING .2015 JEEP CHEROKEE LATITUDE ONLY 69,000 MILES.
WHEN ROAD IS WET, VEHICLE RANDOMLY FISH TAILS ON CITY STREETS AND/OR DOES COMPLETE 360 DEGREE SPIN ON THE INTERSTATE. TIRES ARE GOOD. REAR DIFFERENTIAL WAS LEAKING. SUSPECTED DIFFERENTIAL FAILED. WE GOT THE LEAK FIXED BUT NOISE PERSISTED. JEEP SERVICE DEPARTMENT IS NOW REPLACING ENTIRE DIFFERENTIAL. WARRANTY EXPIRED AT 100,000 MILES. VEHICLE AROUND 120,000 MILES NOW. SUSPECT A DEFECT IN DIFFERENTIAL, BASED ON OTHER INTERNET SEARCHES. ALSO HAD SIMILAR ISSUE ABOUT A YEAR AGO, AND THOUGHT THAT BALDING TIRES WERE TO BLAME. OTHER SYMPTOMS INCLUDE RUBBING SOUND WHEN TURNING SLOWLY AND SHARPLY, SUCH AS BACKING OUT OF DRIVEWAY OR TURNING SHARPLY INTO A PARKING SPOT.
THE SERVICE TRANSMISSION LIGHT CAME ON. DEALERSHIP SAYS THE PTU UNIT HAS TO BE CHANGED. COST $2200, CAR IS ONLY 5 YEARS OLD.
CAR STALLED OUT GOING 25 MILES AN HOUR WHILE DRIVING ON A SIDE STREET. TEMPERATURE 102 AT 3:02PM. VEHICLE HAD ONLY BEEN RUNNING LESS THAN 30 MINUTES. ALL DASH LIGHTS CAME ON, SCROLLED THRU EACH SERVICE NOTICE {CHECK ENGINE, TURN SIGNALS, ETC..} AFTER 3RD ATTEMPT TO RESTART VEHICLE, IT STARTED. TOOK 27 MINUTES. ONCE STARTED, CHECK ENGINE LIGHT WAS ON.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION WARNING LIGHT AND MALFUNCTION INDICATOR LIGHTS WERE BOTH ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO DON K CHRYSLER DODGE JEEP RAM (6219 HWY 93 S, WHITEFISH, MT 59937, (406) 862-2571) HOWEVER, THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
WHEN DRIVING MY VEHICLE JERKS ME EXTREMELY HARD AND ENGINE MAKES LOUD THUMP NOISE. I'VE ALMOST HIT MULTIPLE VEHICLES IN FRONT OF ME FROM IT JULTING ME FORWARD. I'M PREGNANT AND IT'S EXTREMELY CONCERNING.
MY TRANSMISSION IS NOT SHIFTING RIGHT. KICKING EVERYTIME SHIFTING. THE VEHICLE LOSS POWER.
WHEN STARTING IN MOTION THE CAR HESITATED THEN JERKS INTO MOTION. IT WILL JERK BETWEEN SHIFTING GEARS IN THE AUTOMATIC TRANSMISSION. SOMETIMES IT JERKS SO HARD LIKE YOU WERE REAR ENDED. WE HAVE REPORTED SEVERAL TIMES TO THE JEEP DEALERSHIP AND THEY KEEP TELLING US NOTHING IS WRONG WITH IT. IT WILL HESITATE AND JERK IN REVERSE AND FORWARD. AT TIMES IT FEELS UNSAFE TO DRIVE. THIS HAS BEEN OCCURRING EVER SINCE WE PURCHASED THIS VEHICLE.
SERVICE SHIFTER LIGHT COMES ON I HAVE SEEN THIS CAUSES BRAKES TO EVENTUALLY LOCK UP AND CAUSE ACCIDENTS BUT HAVE NOT SEE A RECALL
AT AROUND 40,000 MILES, TOUCH SCREEN/RADIO WOULD RANDOMLY SHUT OFF AND ON, AND SERVICE SHIFTER COMES ON INTERMITTENTLY. SOMETIMES STAYS ON CONSTANTLY, SOMETIMES COMES ON AND OFF. VERY FRUSTRATING AS NUMEROUS PEOPLE HAVE REPORTED THESE ISSUES ALL OVER THE INTERNET, BUT JEEP HAS DONE ABSOLUTELY NOTHING ABOUT IT. SOME REPORTS EVEN MENTION INJURIES INVOLVED IN THE ISSUE. NO VEHICLE SHOULD HAVE THESE ISSUES THIS COMMONLY AT A VERY ACCEPTABLE LOW MILEAGE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL WITH SEVERAL SHIFT OPTION WARNING LIGHTS ILLUMINATED. AFTER RESTARTING THE VEHICLE, THE FAILURE WAS OCCASIONALLY SELF CORRECTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000. INVALID VIN.
SERVICE SHIFTER AND SERVICE 4WD LIGHTS COME UP ON DASH AND THE SHIFTER PRND LIGHTS COME ON AT SHIFTER ON START UP AND WHILE DRIVING AND HAVE TO CUT SWITCH ON AND OFF IN ORDER TO DRIVE IT AT TIMES
INDICATOR SAYS TO "SERVICE SHIFTER" I WANT TO KNOW IF MY CAR HAS A RECALL NOTICE.
TRANSMISSION SHIFTING IS ERRATIC. FROM A STOP THE VEHICLE MAY PAUSE BEFORE THE TRANSMISSION ENGAGES. AT HIGHWAY SPEED SHIFTING IS ALSO ERRATIC. THE TRANSMISSION DOES NOT DOWNSHIFT PROPERLY, THUS REVVING THE ENGINE AND ACCELERATION IS DIFFICULT. MANUFACTURER TRIES TO SOLVE THE ISSUE WITH SOFTWARE UPDATES.
I AM GETTING REPETITIVE "SERVICE SHIFTER" NOTICES ON MY DASH. THIS CAN BE A SAFETY ISSUE IN MORE WAYS THAN JUST THE ISSUE WITH THE VEHICLE. #1 - I CANNOT SEE HOW FAST I'M GOING WHEN THAT IS BEING DISPLAYED ON MY INSTRUMENT PANEL. #2, WHEN I COMES ON, I HAVE TO TURN THE CAR OFF TO GET IT TO GO OFF, SOMETIMES IN 75 + MPH TRAFFIC. THIS IS A DANGER AND SAFETY HAZARD. #3 - I HAVE SPOKEN TO AND TAKEN TO DEALERSHIPS, WHICH TELL ME THEY CANNOT DO ANYTHING UNLESS IT IS ON, WHICH I FIND LUDICRIOUS AND HARD TO BELIEVE. I HAVE BEEN LOOKING ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP VEHICLES. WHY HASN'T THERE BEEN A RECALL ON THIS? CLEARLY, SOMETHING IS VERY WRONG FOR THERE TO BE THIS MANY COMPLAINTS. THE ISSUE HAPPENS WITH THE VEHICLE IS IN MOTION, OR STATIONARY. THERE IS NO RHYME OR REASON TO WHEN IT HAPPENS. I HAVE NOT BEEN ABLE TO DRIVE TO THE DEALERSHIP WHEN IT COMES ON, BECAUSE I AM EITHER ON THE ROAD WHERE THERE ARE NO DEALERSHIPS, OR EARLY IN THE MORNING GOING TO WORK WHEN THE DEALERSHIP IS NOT OPEN, OR OTHERWISE NOT AVAILBLE. THIS NEEDS A RECALL ON IT IMMEDIATELY! I HAVE READ IT CAN BE FAULTY WIRING, WHICH HAS THE POSSIBILITY OF CAUSING A FIRE. I PAID FOR AN EXTENDED WARRANTY THROUGH MOPAR AND I NEED TO GET THIS FIXED. MY 2015 JEEP CHEROKEE SPORT HAS APPROX. 59,000 MILES ON IT, BUT THIS HAS BEEN HAPPENING OVER A PERIOD OF TIME. THE LAST TIME WAS 9/6 (SUNDAY) BUT IT'S BEEN HAPPENING ALMOST EVERY WEEK HERE RECENTLY. TURNING THE CAR OFF CLEARS IT, BUT THAT DOESN'T MEAN IT'S NOT D
THERE HAS BEEN MULTIPLE TIMES WHERE I HAVE BEEN DRIVING MY CAR AND ALL OF A SUDDEN MY CAR WILL DING AND AN ALARM ON MY SCREEN POPS UP THAT SAYS 'SERVICE SHIFTER' AND ALL OF LIGHTS ON MY GEAR SHIFTER TURN ON. I HAVE BEEN DRIVING EVERYTIME IT HAS HAPPENED. I CAN NO LONGER SEE MY SCREEN WHERE IT SHOWS SPEED, GAS, TIRE PRESSURE, OIL, OR ANYTHING. THE ONLY WAY TO TURN IT OFF IS TO TURN MY CAR OFF AND BACK ON AND SOMETIMES I HAVE BEEN ON AN INTERSTATE WHERE THAT WASN'T POSSIBLE TO DO IMMEDIATELY. I HAVE TRIED CONTACTING DEALERSHIPS BUT NOBODY KNOWS WHAT IS HAPPENING.
I HAVE A 2015 JEEP CHEROKEE. A FEW TIMES WHEN I WAS EITHER STARTING TO DRIVE OR BACK UP MY JEEP WOULD SHIFT TO A HAULT AND DISPLAY AN ERROR ON THE SCREEN. IT'S HAPPENED WHILE I WAS REVERSING AND DRIVING.
I HEREBY INFORM YOU THAT MY JEEP CHEROKEE HAS A CARE PLUS PROTECTION, THIS VEHICLE (GIVEN ON TRADE-IN BY THE ORIGINAL OWNER) WAS PURCHASED FROM A LEXUS DEALER IN PONCE, PR. THEY CANNOT GIVE ME THE INFORMATION FROM THE ORIGINAL OWNER [XXX], FOR PRIVACY REASONS, IT HAS BEEN UNSUCCESSFUL TO LOCATE THE ORIGINAL OWNER TO BE ABLE TO MAKE THE TRANSFER, I NEED IT TO BE DONE, SINCE THE JEEP STILL HAS ITS GUARANTEE AND THEREFORE THE OWNER ORIGINAL PAID FOR THIS PLAN (INFO ABOVE), I HAVE ALSO BEEN GUIDED BY LAWYERS REGARDING A "CLASS SETTLEMENT" BASED ON THE DEFECTIVE TRANSMISSION OF THE MANUFACTURER FROM THE YEARS 2014 TO 2017, REALLY THIS GONNA BE MY LAST LAST OPTION, FINALLY I FOUND THE ORIGINAL OWNER AND HE SENT ME THE TRANSFER FORM ALREADY SIGNED AND I SENT THRU MAIL, IF THE CARE PLUS GUARANTEE WAS PAID, WHY THEY DO NOT TRANSFER IT TO ME HAVING THE TRANSFER FORM. MY VEHICLE IS CURRENTLY AT THE DEALER FOR TRANSMISSION ISSUES, AND I HAVE NO CAR AT THIS TIME. THE TRANSFER FORM WAS SENT TO TROY MICHIGAN AND WAS RECEIVED ON AUGUST 5-2020. I CALLED TODAY, AND THEY SAID THAT THIS PLAN THAT COVER UNTIL NOVEMBER 2021 WAS CANCELLED WITHOUT ANY NOTICE FROM THE OWNER OR ME, THEY CLAIM THAT I HAVE TO DO THE TRANSFER 60 DAYS AFTER PURCHASED FROM THE DEALER. I'M THE PURCHASER, HOW CAN I KNOW THIS VEHICLE HAS THE PROTECTION PLAN ALREADY PAID, EVEN THE DEALER LEXUS DIDN'T KNOW THAT, BECAUSE THIS WAS A TRADE-IN. NOW THIS 2015 TRANSMISSIONS IS GOING TO COST ME ABOUT $5,000 DOLLARS, WITH ONLY 37,000 M
TRANSMISSION DOES NOT DOWNSHIFT SMOOTHLY DURING MOVING TURNS AT INTERSECTIONS. WHEN APPROACHING A TURN AND GAS IS OFF/BRAKE IS ON, AND STILL ROLLING AT LOW SPEED (~5 MPH) AND THEN CLEAR TO PROCEED, BRAKE IS OFF/GAS IS BACK ON, FIRST SHIFT IS VERY VIOLENT, FEELS LIKE I'M GETTING RE-ENDED. ALSO AT HIGH SPEEDS WHEN IN HILL CLIMB AND SITUATION WHERE GAS OFF TO COAST FOR A BIT IS REQUIRED, VIOLENT UPSHIFT OCCURS. FEELS LIKE I'M BEING RE-ENDED IN BOTH OF THESE SCENARIOS. I FEAR THE TRANSMISSION WILL FAIL ON ME DURING ONE OF THESE SLOW SPEED SITUATIONS IN AN INTERSECTION CAUSING AN ACCIDENT OR ON THE HIGHWAY LEAVING ME STRANDED. I HAVE TAKEN IT TOO JEEP DEALER HERE IN SCOTTSDALE AND THEY SAY NOTHING IS WRONG AND THAT THIS ZF 9 SPEED TRANSMISSION IS ACTING NORMALLY. I DON'T AGREE WITH THAT COMPARED TO MANY OTHER CARS I HAVE DRIVEN OVER MY LIFETIME. THIS TRANSMISSION IS NOT NORMAL. THIS HAPPENS EVERYDAY. THE ONLY WAY TO MAKE IT NOT DO THIS IS TO STOP FOR 1 SECOND TO ALLOW THE TRANSMISSION TO SETTLE AND THEN PROCEED WHICH IS NOT NORMAL DRIVING. I'VE OWNED VEHICLE FOR 1 YEAR AND BEHAVIOR HAPPENS DAILY.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE EQUIPPED WITH A SET OF SENTURY TIRES, TIRE LINE: LIONHEART N/A, TIRE SIZE: 225/60/R17, N/A DOT NUMBER: 1BFNY12702. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE PASSENGER'S SIDE REAR TIRE SUFFERED A BLOW OUT. THE CONTACT PULLED OFF THE ROADWAY SAFELY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED THAT THE TIRES BE REPLACED WITH ANOTHER BRAND. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE TIRES WERE 18 YEARS OLD. THE TIRE FAILURE MILEAGE WAS 5,000. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 86,500. *LN *JS
ON STARTING BRAKE WARNING INDICATOR CAME ONE DASH. BRAKE INDICATION LIGHT CAME ON. PARKING BRAKE HAD NOT BEEN APPLIED. SHIFTED TO REVERSE. VEHICLE WOULD NOT MOVE. SHIFTED TO DRIVE. VEHICLE MOVED FORWARD. DROVE TO GET GAS. PARKING BRAKE AGAIN ENGAGED BY ITS SELF. SHIFTING FROM DRIVE TO REVERSE TO DRIVE AND PRESSING GAS AND BRAKE RELEASED WITH A JUMP OF THE VEHICLE. VEHICLE PARKED UNTIL ABLE TO GET TO SERVICE CENTER.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WATER HAD COME IN CONTACT WITH THE ELECTRICAL ELEMENTS WITH THE LIFTGATE. THE VEHICLE WAS AT THE DEALER DAYTON ANDREWS CHRYSLER JEEP DODGE (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765 727-799-4539) AND AS THEY WERE DIAGNOSING THE ISSUE WITH THE LIFTGATE MALFUNCTION THE VEHICLE CAUGHT ON FIRE. THE DEALER PUT OUT THE FIRE AND THERE WERE NO INJURIES. NO POLICE REPORT WAS FILED. THE CONTACT NOTED THERE WAS A RECALL FOR THIS ISSUE BACK IN 2015. THE VEHICLE WAS NOT DRIVABLE AND WAS CURRENTLY AT THE DEALER. THE CONTACT'S INSURANCE COMPANY WAS TO INSPECT THE VEHICLE AT THE DEALER NEXT WEEK. THE MANUFACTURER HAD NOT BEEN CALLED BY THE CONTACT YET. THE FAILURE MILEAGE WAS 72,249.
SERVICE SHIFTER COMES ON ALONG WITH THE LIGHTS ALL TURING RED NEXT TO THE SHIFTER
MY CAR STALLS AND SHUTS OFF WHILE DRIVING IT ALSO GIVES ME A MESSAGE TO SHIFT INTO PARK WHILE IN MOTION
JEEP DEALERS HAVE BEEN UNRESPONSIVE IN RESOLVING/FIXING RECALL W47 LEADING TO THE LACK OF FUNCTIONALITY OF MY JEEP CHEROKEE 2015, REQUIRING TOW FROM CHESTER, MD TO ALEXANDRIA, VA GIVEN THE VEHICLE COULD NO LONGER BE DRIVEN. DEALER NOW SUDDENLY HAS "RECALL FIX" (NOT AVAILABLE AFTER 9 PREVIOUS CALLS/MESSAGES BETWEEN 7/21/2020 - 8/22/2020 WHEN DEALER REPS NEVER RETURNED A MESSAGE/CALL). THEY CLAIM AS OF TODAY (AFTER JEEP WAS DROPPED AT DEALER BY TOW TRUCK), THE RECALL FIX HAS BEEN DONE - BUT SAY THE TRANSMISSION LIGHT IS STILL ON AND NEEDS TO BE REPAIRED/PAID FOR BY THE CUSTOMER. I BELIEVE THIS COULD BE FURTHER RESULT OF NOT FIXING A DANGEROUS RECALL SITUATION WHICH COULD HAVE DAMAGED THE CAR BEYOND THE RECALL RELATED TO FRONT WHEELS, TRANSMISSION, LOSS OF POWER, LOSS OF PARK FUNCTION. MY VEHICLE STOPPED RUNNING, ALL TRANSMISSION SERVICE/ABS AND PARKING BRAKE SERVICE LIGHTS WENT ON SIMULTANEOUSLY AND THE JEEP ROLLED BACKWARD UNTIL I TURNED IT OFF. THANKFULLY I HAD GOTTEN OFF OF BUSY HIGHWAY AND EXPERIENCED THIS AT AN EXIT AND THEN PARKING LOT WHERE I WAIVED OTHER DRIVERS AROUND ME, PARKED THE VEHICLE AND THEN IT WAS PLACED ON A FLAT BED TOW TRUCK. DEALERS ARE NOT TAKING THIS RECALL SERIOUSLY. MORE DETAILS ATTACHED. THE ISSUE HAS NOT YET BEEN RESOLVED BY OURISMAN ALEXANDRIA WHERE MY VEHICLE WAS TOWED AND IS STILL LOCATED.
MY 2015 JEEP CHEROKEE WILL GO INTO NEUTRAL WHILST DRIVING AND THEN TRACTION CONTROL LIGHT COMES ON, CHECK ENGINE LIGHT, SERVICE SHIFTER, THEN WILL NOT DRIVE SAYS TO SHIFT TO PARK THEN PUT INTO GEAR. I DO THE FOLLOWING AND STILL WON'T TRY. HAVE TRIED SHUTTING IT OFF TURNING IT BACK ON AND NOTHING WORKS.
THE SERVICE SHIFTER ALERT COMES ON EVERY TIME I START THE CAR ALMOST. IT STARTED PERHAPS A MONTH AGO OR SO. IT WAS INTERMITTENT AT FIRST AND RESTARTING THE VEHICLE WOULD CLEAR IT OFTEN BUT HAS GOTTEN WORSE OVERTIME. IT NOW OCCURS EVERY TIME I START THE VEHICLE. I WORRY THAT IT MAY GO OUT AND THE POLAR IS VERY GENERIC. THAT'S CALLED A COUPLE OF MECHANICS INCLUDING DEALER AND THEY'RE EQUALLY GENERIC ABOUT WHAT IT MAY BE, AND JUST TO GET IT LOOKED AT WILL COST ME $120 AN HOUR. THE ONLY THING THAT WAS THERE WITHIN MY POWER TO TROUBLESHOOT WAS TO MAKE SURE FIRMWARE WAS UP-TO-DATE AND I HAVE DONE THAT BUT THE ALERT IS STILL THERE.
CONTINUALLY RECEIVING A 'SERVICE SHIFTER' ERROR MESSAGE AND ALL GEAR LIGHTS ON THE SHIFTER LIGHT UP (PARK REVERSE NEUTRAL DRIVE). HAPPENS WHILE DRIVING AND REQUIRES THAT YOU STOP AND RESTART THE CAR IN ORDER FOR IT TO GO AWAY. JEEP DEALERSHIP HAS BEEN UNABLE TO FIX THIS AFTER THREE ATTEMPTS. AT FIRST WE WERE TOLD IT WAS A SOFTWARE ISSUE. THEN THEY REPLACED THE ENTIRE SHIFTER. TODAY THEY REPLACED THE THROTTLE BODY. CONTINUES TO BE AN ISSUE. HAVE READ ABOUT MANY OTHER CASES ONLINE FROM OTHER JEEP OWNERS.
THE SERVICE SHIFTER LIGHTS COMES ON. I HAD THE SAME PROBLEM LAST YEAR IN MAY AND THEY STATED THEY FIXED THE PROBLEM. NOW I AM HAVING THE SAME SERVICE LIGHT TO COME ON. THE LIGHT COMES ON WHILE I AM DRIVING. BUT NOT EVERY TIME. I AM NOT SURE EXACTLY WHAT THEY FIXED BUT OBVIOUSLY THEY EITHER REALLY DIDN'T FIX THE PROBLEM OR PUT ON BAD PARTS
APPROX. 4:45PM WHEN THE TEMPERATURE WAS 117, I WAS PARKED, WITH THE ENGINE OFF, WAITING TO PICK UP MY DOG AT THE VET. I HAD JUST DRIVEN 15 MILES TO THIS LOCATION = 25 MINUTES. WAITED OVER 20 MINUTES FOR DOG TO BE BROUGHT TO CAR. WHEN READY TO LEAVE, CAR WOULD NOT START, ALL SERVICE/DASH LIGHTS COME ON. (HAD AIR, RADIO, LIGHTS} WAITED OVER 40 MINUTES AND FINALLY CAR STARTED. DROVE DIRECTLY HOME, AGAIN THE 15 MILES IN ABOUT 20 MINUTES, BACKED INTO DRIVEWAY, PUT CAR IN PARK (DID NOT TURN ENGINE OFF), TOOK DOG INSIDE. WHEN PUTTING CAR IN REVERSE TO PUT CAR IN GARAGE, CAR STALLED OUT. THIS WAS TWICE IN ONE DAY!! THIS HAS BEEN HAPPENING FOR THE LAST 2 YEARS ON VERY HOT DAYS. WHY NO RESEARCH/RECALL ON THIS STALLING OUT ISSUE??
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE POWER TRANSFER UNIT (PTU) SERVICE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO OXENDALE CHRYSLER DODGE JEEP RAM (920 AZ-89A, COTTONWOOD, AZ 86326, (928) 634-3656) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) WHICH WAS A SOFTWARE UPDATE. THE CONTACT STATED THE SERVICE LIGHT REMAINED ILLUMINATED AND WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PTU NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPLACEMENT OF THE PTU WAS NOT INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASES ON THE FAILURES. THE FAILURE MILEAGE WAS 95,442. *LN THE CONSUMER STATED THAT THE CLAIMS WERE DECLINED BY JEEP. *AS
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE CONTACT AND AN INDEPENDENT MECHANIC PERFORMED A TEST DRIVE HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT TWO DAYS LATER WHILE DRIVING 55 MPH, THE VEHICLE DROVE OVER A BUMP AND EXPERIENCED THE DEATH WOBBLE AGAIN. THE CONTACT TOOK THE VEHICLE TO V&H AUTOMOTIVE (2414 N CENTRAL AVE, MARSHFIELD, WI 54449, (715) 387-2545) AND THE MECHANIC REPLACED THE STEERING DAMPER CONTROL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING AROUND A CURB OF, THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY AND THE FAILURE RECURRED CAUSING THE TOOLBAR TO FRACTURE AND THE CABLE BARS AND TOOLBAR TO DETACH. THE CONTACT CONTACTED THE MANUFACTURER AND THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 200.*DT CONSUMER STATED DEALER FIXED THE STEERING DAMPER CONTROL AND THE MANUFACTURER REIMBURSED THE CONSUMER BUT INCIDENT HAPPENED AGAIN. THE LATEST INCIDENT THAT OCCURRED WAS JEEP BROKE THE TOW BAR AND SAFETY CABLES AND ENDED REAR ENDING A MOTOR HOME TWICE.*JB
THERE WAS A RECALL ON BRAKE BOOSTERS FOR THE YEARS BEFORE MY JEEP. MY BRAKE BOOSTER FAILED IN VEHICLE WHILE DRIVING ALMOST CAUSING A ACCIDENT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER TRANSFER UNIT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER TRANSFER NEEDED TO BE REPLACED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,700. *LN*JB
VEHICLE DIES AT SPEED ON THE INTERSTATE. NO WARNING ONLY ONE ERROR WHEN IT HAPPENS PERTAINING TO THE START/STOP SYSTEM NEEDING SERVICE. HAS ALSO HAPPENED SITTING IN A PARKING LOT AT IDLE. OIL LEVEL IS GOOD. BATTERY IS NEW. DEALER REPLACED THE PCU BUT PROBLEM HAPPENED AGAIN THE SAME DAY WE LEFT THE DEALER. SO FAR THEY HAVE HAD IT ANOTHER WEEK AND CANNOT DUPLICATE THE PROBLEM. NO OBDII ERROR CODES.
UPON SLOWING DOWN AROUND 20 MPH THE VEHICLE STARTS TO ACCELERATE REQUIRING A HARDER PRESS ON THE BRAKE. IF I LET OFF THE GAS AROUND 40 MPH THE VEHICLE MAINTAINS SPEED BEFORE IT STARTS TO ACCELERATE. EVENTUALLY THE VEHICLE WILL JOLT AND THE SERVICE TRANSMISSION LIGHT COMES ON PUTTING IT IN A LIMP MODE WITH LITTLE FORWARD MOMENTUM WHEN PRESSING THE GAS. THE DEALER SAID ITS THE ABS CONTROL MODULE BUT THE FACTORY WOULDN'T REPLACE IT BECAUSE THE DEALER COULDN'T PROVE IT WAS BAD. AT THAT POINT THE 2015 KL TRAILHAWK HAD AROUND 33000 34000 MILES ON IT AND STILL UNDER WARRANTY.
STEREO SYSTEM: SYSTEM REMAIN ON AND CAN NOT TURN IT OFF, WHETHER VEHICLE IS RUNNING OR STOPPED. I HAVE REMOVED KEYS FROM IGNITION, GOTTEN OUT OF CAR, SHUT DOORS AND SYSTEM REMAINS ON AND IT HAS STAYED ON ANYWHERE FROM 5 TO 10 MINUTES. I HAVE HAD THIS PROBLEM SINCE PURCHASE OF VEHICLE.
WHILE DRIVING 30-55MPH ON MULTIPLE OCCASIONS THE CAR LOST ALL POWERSTEERING AND THE ENGINE SHUT OFF FOR NO APPARENT REASON! TERRIFYING EXPERIENCE , WOULDN'T RESTART FOR ABOUT 15 MINUTES ON THE SIDE OF THE HIGHWAY WITH NO CHECK ENGINE LIGHT SET BEFORE OR AFTER NO OTHER DRIVEABILITY PROBLEMS PRESENT DURING THIS TIME
CAR SHIFTS ITSELF INTO NEUTRAL INTERMITTENTLY WHILE DRIVING IN TRAFFIC ON MULTIPLE OCCASIONS DRIVING AT VARIOUS SPEEDS, UNABLE TO DRIVE OVER 20MPH AFTER FINALLY GETTING IT IN GEAR
AUTO SHUT DOWN WHILE IN LEFT TURN LANE, WAITING FOR LIGHT TO TURN GREEN. AUTO SEEMS TO STALL OUT AFTER IDLING (IE: AFTER LEAVING DRIVE THRU, TRAFFIC LIGHT). WILL NOT RESTART, ALL DASH INDICATORS COME ON. AIR, RADIO, WINDOWS STILL FUNCTIONING. HAD HELP PUSHING CAR OUT OF TRAFFIC. 55 MINUTES LATER IN 117 DEGREES AUTO STARTED. NEXT MORNING AUTO WOULD NOT START, ALL DASH INDICATORS COME ON AGAIN. HAD USE THE KEY FOB TRICK TO START. THIS HAS HAPPENED IN 2019 AS WELL FIRST TIME, MAY 1, 2019, TOWED TO DEALERSHIP, LEFT THERE FOR 2 DAYS, NOTHING FOUND.
SERVICE TRANSMISSION WARNING FLASHES AND THE CAR FAILS TO ACCELERATE FOR A BIT. ONCE I STOP, I'M ABLE TO ACCELERATE AGAIN.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →