Page 11 of 36 · complaints 501–550 of 1,794

2015 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Feb 18, 202130 milesWA

I FREQUENTLY GET A WARNING LIGHT AND SCREEN THAT SAYS 'AUTOMATIC START STOP IS UNAVAILABLE'... THIS IS USUALLY AS I'M DRIVING NOT EVEN WHEN THE VEHICLE IS STOPPED. RANDOM AND USUALLY EVERY TIME I'M DRIVING IT HAPPENS AT LEAST ONCE

Power Train
Filed Feb 10, 2021LA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION REMAINED IN NEUTRAL AND FAILED TO SHIFT INTO ANOTHER GEAR. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REFERRED HIM TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT CONTACTED SALSBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WHO CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Structure › Body
Filed Feb 5, 2021GA

WATER IS LEAKING INTO THE CABIN OF THE VEHICLE FROM AN UNKNOWN LOCATION WITHOUT KNOWLEDGE FOR A WHILE CAUSING THE CARPET TO BECOME MOLDED, WHICH IS HARMFUL TO BREATH. NOTICE A LOT OF OTHER PEOPLE ARE HAVING SAME ISSUES WITH NOT RECALL BEING DONE. THIS COULD ALSO CAUSE ELECTRICAL PROBLEMS WHICH WILL LEAD TO A FIRE

Power Train
Filed Feb 4, 202158,000 milesCA

ON JULY 29,2020 (THE DAY I BOUGHT IT), MY VEHICLE'S TRANSMISSION COMPLETELY SHUTDOWN WHILE I DROVE IT ON THE INTERSTATE 8 HIGHWAY, FORCING ME TO VEER ONTO THE SHOULDER. MY VEHICLE'S TRANSMISSION ALSO COMPLETELY SHUTDOWN COUNTLESS TIMES WHEN SLOWING DOWN TO A COMPLETE STOP, WHICH HINDERS TRAFFIC BY FORCING ME TO PUT THE CAR INTO PARK BEFORE IT CAN BE TURNED BACK ON AND PUT BACK INTO DRIVE. MOST OF THOSE TIMES IT WILL NOT TURN BACK ON AGAIN ON THE FIRST ATTEMPT EITHER. ON NOVEMBER 19, 2020, FOR EXAMPLE, MY VEHICLE'S TRANSMISSION COMPLETELY SHUTDOWN FIVE TIMES IN BUMPER TO BUMPER TRAFFIC WHILE I DROVE IT ON THE INTERSTATE 5 HIGHWAY. SINCE THE MIDDLE OF NOVEMBER 20, 2020, ALMOST EVERY TIME I GO TO START MY CAR IT WON'T START UNLESS I FIRST POP THE HOOD AND WIGGLE THE NEGATIVE BATTERY TERMINAL CONNECTION FIRST. EVEN AFTER BUYING A NEW BATTERY. AROUND JANUARY 20, 2021, THE PARKING BRAKE WOULD NOT FULLY DISENGAGE AND MY CAR PROCEEDED TO SHUT OFF ONE BLOCK AWAY FROM MY HOUSE ON A CITY STREET. FOR FIVE MINUTES I WAS UNABLE TO RESTART THE CAR AND COULDN'T PUT IT BACK IN PARK AFTER DRIVING HOME. THE NEXT DAY, AFTER I TURNED ON MY CAR AND PUT IT INTO REVERSE, IT LURCHED FORWARD, MADE A BANGING SOUND, AND SHUT OFF. I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE AND LEFT IT IN NEUTRAL. THE PARKING BRAKE WOULD STILL NOT FULLY DISENGAGE AND THE MESSAGE "SERVICE PARKING BRAKE" APPEARED ON THE DASHBOARD. I STILL COULD NOT MOVE THE CAR INTO PARK OR DRIVE SO I TURNED THE CAR OFF AND LEFT IT IN NEU

Electrical System
Filed Feb 3, 202171,500 milesCA

I DROVE 365 HIGHWAY MILES, THE LAST 20 OF WHICH WERE ON WINDING UPHILL MOUNTAIN ROADS, STOPPING AT MY MOUNTAIN CABIN, WITH NO ISSUES. PARKED, WITH ENGINE OFF, TO SHOVEL SNOW ALLOWING ACCESS TO STEEP SNOW-COVERED DRIVEWAY. UPON COMPLETION AND RESTARTING MY VEHICLE, I ATTEMPTED TO ENTER 4WD LOW TO PROCEED DOWN THE DRIVEWAY. WOULD NOT ENTER LOW, DISPLAYING "4WD NOT AVAILABLE'. REPEATED ATTEMPTS WERE UNSUCCESSFUL, WITH ADDITIONAL ERRORS DISPLAYING: "SERVICE ENGINE', "SERVICE SHIFTER', "SERVICE P BRAKE". DECIDED TO ATTEMPT DRIVING IN 4WD (ONLY); VEHICLE WOULD NOT SHIFT OUT OF NEUTRAL. SHIFTER WAS PHYSICALLY LOCKED IN POSITION. KEPT FUSSING, WHILE ALL ERROR MESSAGES BEING DISPLAYED ALTERNATELY. IT EVENTUALLY COUPLE BE SHIFTED (WITH NORMAL EFFORT); UNFORTUNATELY IT WAS NOW REVERSE NOT DRIVE (WHICH I NEEDED). UPON ATTEMPTING TO SHIFT TO DRIVE, IT STUCK IN NEUTRAL ON ITS WAY TO DRIVE. AGAIN LOCKED IN PLACE. EVENTUALLY UNLOCKED AND COULD BE SHIFTED; BUT WAS NOW WARY OF DESCENDING THE DRIVEWAY AND DECIDED TO DRIVE IT A BIT TO TEST. IT SEEMED AS THOUGH IT MIGHT BE UNLOCKING AFTER A TIMEOUT PERIOD, SO START A STOPWATCH ON MY PHONE. EVENTUALLY DETERMINE THAT THE TRANSMISSION WAS TIMING OUT AFTER 4:30, AND COULD BE SHIFTED, WITH ALL SHIFTS BEING VERY HARD AND LOUD. FINALLY GOT IT IN DRIVE AND DROVE THE ~3 MILE LOOP OF PLOWED, BUT STILL SNOWY AND SLOPPY ROADWAY; ON THIS TEST DRIVE, WITH ALL MESSAGES STILL ON AND ALTERNATING, IT BECAME CLEAR I HAD ONLY REAR WHEEL DRIVE AND WAS IN A SINGLE GEA

Service Brakes
Filed Feb 3, 202173,000 milesNV

WHEN DRIVING THEN BRAKING I/ WE NOTICED THAT THE JEEP HAD VIBRATION AND CHATTERING ,SHAKING FEELING AT 65 MPH ON THE HIGHWAY. THEN STARTED TO NOTICE CHATTER AND SCRAPPING SOUND AT LOWER SPEEDS LIKE 25-35 MPH . SO LOOKING AT THE ROTORS I FOUND THE RIGHT REAR TO HAVE (2) TWO GROOVES ON IT . SO I TOOK IT TO BIG O IN SPARKS ,NV 89431 FOR A BRAKE INSPECTION AND THEY SHOWED ME THAT THE BRAKE PADS STILL HAD 65 TO 70 PERCENT LEFT AND THAT THE ROTORS WERE CRACKEDIN SEVERAL PLACES. THEY HAD TO REPLACE BOTH ROTORS AND BRAKE PADS . I FEEL THIS IS A DEFECT IN THE PRODUCT AND SHOULD BE INVESTIGATED . IF THEY CAME APART WHILE DRIVING SOMEONE COULD LOOSE CONTROL AND POSSIBLLY LOOSE THERE LIFE.

Engine
Filed Jan 30, 2021IN

IT JERKS WHEN I DRIVE IT IN TOWN NORMAL DRIVING

Power Train
Filed Jan 27, 2021125,000 milesOH

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT NOTIFIED THE LOCAL DEALER NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST, NEW CARLISLE, OH 45344) WHO INSPECTED THE VEHICLE AND DETERMINED THAT THE INPUT SPLINE HAD DAMAGED TEETH FROM SHAFT MOVEMENT WHICH CREATED DAMAGE TO THE TRANSMISSION. IT WAS RECOMMENDED THAT THE ENTIRE TRANSMISSION OUTPUT SHAFT BE REPLACED HOWEVER, THE REMEDY THE LOCAL DEALER PROVIDED FROM THE MANUFACTURER WAS FOR A SOFTWARE UPDATE THAT WOULD MAINTAIN VEHICLE PROPULSION WITHIN THE TRANSMISSION. THE CONTACT WAS CONCERNED THAT THERE WAS TOO MUCH DAMAGE TO THE SHAFT AND THAT THE RECALL REMEDY WAS INSUFFICIENT TO PREVENT FURTHER DAMAGES OR AN EVENTUAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.

Power Train
Filed Jan 27, 202178,738 milesCO

WHILE IN MOTION ON CITY STREETS AND HIGHWAYS, CAR HAS TROUBLE SHIFTING GEARS AND WHEN ACCELERATING IT DOES NOT RESPOND NORMALLY.

Power Train
Filed Jan 25, 202135,000 milesMO

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE FAILED TO SHIFT CORRECTLY BETWEEN 1ST AND 2ND GEARS AND BETWEEN 2ND AND 3RD GEARS. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THE VEHICLE WOULD HESITATE BEFORE PROPERLY SHIFTING. THE FAILURE OCCURRED AT THE INITIAL START-UP OF THE VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED MORE CONSISTENTLY OVER TIME. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Electrical System
Filed Jan 23, 202126,000 milesNY

AUTO START/STOP SYSTEM ENGAGES WHILE PARKING. DASH BOARD BRIGHTENS OR DIMS AT RANDOM

Power Train
Filed Jan 21, 2021106,000 milesTX

TRANSMISSION FAILED, HAD TO REBUILD NOV 2020 4X4 SVC LIGHT CAME ON INTERMITTENTLY, PTU FAILED AS WELL JAN 2021. VEHICLE KEPT ENGAGING 4X4 AND LOOSING POWER

Power Train
Filed Jan 17, 202152,000 milesMI

TRANSMISSION ENGAGES VIOLENTLY WHEN COASTING, ESPECIALLY WHEN COMING OUT OF A COAST DOWNHILL. WHEN ATTEMPTING TO ACCELERATE AFTER COASTING THE TRANSMISSION ENGAGES VIOLENTLY. THIS GENERALLY OCCURS WHEN THE VEHICLE ATTEMPTS TO JUMP FROM 2ND TO 3RD GEAR OR 3RD FOR 4TH. THIS IS A VERY VIOLENT ENGAGEMENT, TO THE POINT WHERE IT CAN BE FELT THROUGH THE DRIVER'S SEAT AND STEERING WHEEL. IT OFTEN TIME FEELS LIKE THE DRIVER HAS IMPACTED AN OBJECT, WHICH MAY CAUSE THE DRIVER TO OVERREACT TO CONDITIONS. THIS IS A COMMON OCCURRENCE. THIS ISSUE HAS BEEN REPORTED TO DEALERSHIPS SEVERAL TIMES.

Vehicle Speed Control
Filed Jan 14, 202160,000 milesCA

WHILE DRIVING ON A FREEWAY IN NOVEMBER 2020 I HAD ENGAGED THE CRUISE CONTROL AND SET IT AT THE SPEED LIMIT OF 70 MPH. A SEMI TRUCK CHANGED INTO MY LANE WITHOUT BLINKER WARNING. I SLAMMED ON THE BRAKES BUT THE CRUSE CONTROL WOULD NOT DISENGAGE. I THEN BEGAN PUMPING THE BRAKES AND STILL NO DISENGAGEMENT. AS I APPROACHED THE BACK END OF THE SEMI PRIOR TO HITTING IT, I DROVE OFF THE FREEWAY DOWN THE DESCENDING EMBANKMENT STILL PUMPING THE BRAKES WITHOUT DISENGAGING THE CRUISE CONTROL. AS I BEGAN SLIDING DOWN THE EMBANKMENT I BRAKES DISENGAGE THE CRUISE CONTROL JUST BEFORE A COLLISION WITH THE DIVIDER.

Engine
Filed Jan 12, 202162,000 milesCA

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MOSTLY WHILE DRIVING AT LOW SPEEDS OR WHEN COMING TO A STOP. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM (6110 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE A COMPUTER SOFTWARE UPGRADE WAS COMPLETED HOWEVER, THE UPGRADE FAILED TO SOLVE THE FAILURE. THE CONTACT MENTIONED THAT THE ENGINE WAS REPLACED SEVERAL MONTHS AGO. THE VEHICLE WAS STILL EXPERIENCING THE FAILURE. THE CONTACT ALSO MENTIONED THAT AFTER THE ENGINE WAS REPLACED A GRINDING NOISE OCCURRED WHILE MAKING A LEFT TURN. THE CONTACT MENTIONED THAT THE TECHNICIAN REPLACED THE TRANSMISSION VALVE PLUG BEFORE THE ENGINE WAS REPLACED. THE VEHICLE WAS LATER TAKEN TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340) AND WAS DIAGNOSED THAT THE MOTOR MOUNT AND TRANSMISSION MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO RYDELL CHRYSLER DODGE JEEP RAM FOR ASSISTANCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE SUSPENSION AND TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

Engine
Filed Jan 11, 2021TX

SERVICE 4WD LIGHT CAME ON GAS CAP LIGHT CAME ON AND IT THROWS MY PARKING BRAKE ON AUTOMATICALLY WHEN I STOP AND PUT INTO PARK. EVEN AFTER TRANSMISSION WAS REPLACED AT 60,000 MILES STILL HAVE HARD SHIFTING PROBLEMS AS WELL. VEHICLE DIED WHEN I WAS AT A STOP LIGHT THIS IS WHEN THE LIGHTS APPEARED.

Electrical System
Filed Jan 7, 202167,000 milesTX

FOUR TIMES WITHIN THE PAST TWO WEEKS THE VEHICLE HAS SHUT OFF. TWICE WHILE TURNING INTO A BUSY INTERSECTION AND TWICE WHILE DRIVING DOWN THE ROAD. THE VEHICLE INSTANTLY STALLS AND ENTIRE DASHBOARD WARNING LIGHTS COME ON. CAR TAKES 5-20 MIN TO RESTART. THERE'S NO BURNING SMELL OR SPUTTERING/STALLING WHEN CAR SHUTS OFF. IT IS DANGEROUS AND ALMOST WAS INVOLVED IN ACCIDENTS WHEN STALLING TURNING INTO A BUSY INTERSECTION.

Engine
Filed Jan 5, 202179,000 milesMA

VEHICLE STALLS IN TRAFFIC.

Engine
Filed Jan 3, 2021125,034 milesCA

MY JEEP IS HAVING TRANNY ISSUES AND IS MAKING VERY LOUD ENGINE SOUND DUE TO THE TRANNY LAGGING,WHICH IS MAKING MOTOR REV REALLY HIGH,AND SOMETIMES IT IS NOT PREDICTABLE,WHICH AT THAT POINT CAUSES THE MOTOR TO BE SOMETIMES REAL JERKY OR JUMPY RANDOMLY CAUSING IT NOT TO RUN RIGHT!..OR HAVE A ROUGH RIDE OR IT'S SHIFTING TO SHIFT RIGHT OR EVEN TO GO TO THE NEXT GEARS..SEAMS LIKE SOMETIMES,IT WANTS THE MOTOR TO BLOW UP !!!

Unknown or Other
Filed Jan 2, 202161,000 milesCA

SERVICE GEAR SHIFTER APPEARS. CANNOT SEE MPH WHEN THIS HAPPENS. MOSTLY WHILE ON THE FREEWAY AND VEHICLE HAS BEEN ON THE ROAD FOR MORE THAN A HALF HOUR.

Power Train
Filed Dec 31, 202066,480 milesGA

MY VEHICLE HAS BEEN STUDDERING WHILE IN DRIVE AT VARIOUS SPEEDS. IT'S HEAVILY STALLS BEFORE TAKING OFF AFTER A STOP. I WANT SURE IF I MOVED TO MANUAL TRANSMISSION UNTIL IT CONTINUED TO DO IT FOR A 45 MIN DRIVE FROM 0-65 IN SPEED. IT'S HAD THE HESITATION SINCE I GOT IT AND THOUGHT IT WAS BECAUSE OF THE SMALLER V6 WHEN I WAS COMING FROM AN INFINITI M37. I CHECKED FLUIDS AND NO ALERT OR LIGHT ON INDICATING.

Engine
Filed Dec 27, 202077,876 milesND

OIL LEAKS AROUND THE FILTER HOUSING. COULD LEAD TO A FIRE ON THE MANIFOLD OR EXHAUST. THEY HAVE BEEN HAVING A LOT OF PROBLEMS WITH FILTER HOUSING FAILURES. ENGINE COULD FAIL IN COLD WEATHER.

Unknown or Other
Filed Dec 21, 202096,000 milesMN

HAD A BURNING SMELL COMING FROM MY VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THE MECHANIC SAID THERE IS A LEAK IN THE OIL FILTER ADAPTER. WHEN ASKED IF THIS WAS A COMMON PROBLEM HE SAID YES AND HAD CONTACTED THE MAIN JEEP DEALER IN OUR AREA AND THEY SAID THE SAME AS WELL. IT BREAKS CAUSING A LEAK WHICH THEN THE OIL POOLS BY THE ENGINE CAUSING THE OIL TO GET HOT AND BURN. THE BURNING STARTED AFTER DRIVING LONG ENOUGH TO HEAT THE MOTOR. THE FIX IS A $600 TO $700 FIX. THE MECHANIC AND DEALER ALSO MENTIONED THIS PROBLEM HAS BEEN POPPING UP IN NEWER AND USED JEEPS AND IS A COMMON PROBLEM NO MATTER HOW NEW OR OLD THE JEEP IS.

Power Train
Filed Dec 21, 202085,198 milesGA

IF NOT TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY, LEAVING ME SEMI STALLED IN INTERSECTIONS, ETC. IT DOES THIS ON A REGULAR BASIS. OTHER OWNERS OF SAME MODEL TELL ME THEY ARE HAVING THE SAME ISSUE.

Unknown or Other
Filed Dec 21, 202085,850 milesOK

MY "SERVICE SHIFTER" LIGHTS CAME ON. IT SEEMS TO HAPPEN TO JEEP VEHICLES ONLY ESPECIALLY CHEROKEE JEEPS. IT STARTED COMING ON WHILE I WAS DRIVING BUT IT DIDN'T COME ON AFTER I TURNED OFF THE IGNITION. FROM WHAT I UNDERSTOOD FROM THE DEALERS, IT SEEMS TO BE A PROBLEM WITH THE JEEPS. I DID MY RESEARCH, AND SOME PEOPLE HAD IT REPLACED BUT CONTINUE TO BE AN ONGOING PROBLEM. THE MANUFACTURER SHOULD HAD A RECALL FOR IT. I'VE HAD SO MANY RECALLS IN THIS VEHICLES SINCE I GOT THE CAR. SEEMS LIKE EVERY YEAR I GET A RECALL.

Structure › Body
Filed Dec 18, 202034,000 milesOH

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE NEAR THE ACCELERATOR AND BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385; (937) 347-5155) WHO SEALED THE LOCATION WHERE THE LEAK WAS COMING FROM. THE CONTACT STATED ABOUT 5 MONTHS LATER, AT APPROXIMATELY 36,000 MILES, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALERS WHO DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY A CERTIFIED MECHANIC, NOT THE DEALER. THE CONTACT THEN STATED THAT ABOUT 7 MONTHS LATER AT APPROXIMATELY 38,000 MILES, THE VEHICLE STALLED AT A STOP LIGHT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO DISPLAYED THE MESSAGE TO SERVICE THE TRANSMISSION. THE CONTACT CONTACTED THE DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Engine
Filed Dec 16, 2020LA

CAR ENGINE LIGHT HAS BEEN ON FOR MONTHS NOW THE CAR LAGS WHEN TURNING ON THE CAR HAS BEEN STOPPING STARTING THE P SHIFT WARNING MESSAGE I WOULD HAVE TO PUT MY CAR IN PARK TURN THE ENGINE OFF AND TURN IT BACK ON FOR THE CAR TO START DRIVING AGAIN I'VE BEEN TAKING IT TO THE DEALERSHIP AND ALL THEY WERE SAYING WAS I NEEDED ANOTHER OIL CHANGE SO WHEN THE CAR STARTED SHUTTING OFF AGAIN I TOOK IT TO ANOTHER JEEP DEALERSHIP WHERE THEY TOLD ME THE MOTOR WAS CONSUMING TO MUCH OIL AND MY ENGINE WAS GOING OUT STATING THAT THE ENGINE THAT WAS BUILT FOR THIS MODEL CAR WASN'T BUILT CORRECTLY MIND YOU MY CAR JUST MADE FIVE YEARS I SHOULDN'T BE HAVING TO REPLACE MY ENGINE AT THIS TIME

Power Train
Filed Dec 13, 202060,000 milesTX

AROUND MAY 2020 I WAS CONTACTED BY JEEP FOR A RECALL I HAD NO IDEA ABOUT; GOT HER IN QUICK FOR THE PTU INPUT SPLINE. THERE WERE NO ISSUES BEFORE THIS. THE UPDATE WAS ATEMPTED BUT NOT COMPLETED. FROM THERE, I EXPEREINCED SEVERAL ISSUES. PROBLEMS STARTED WITH ALERTS DISPLAYING FOR NO REASON WHILE IN MOTION AND STATIONARY. TOOK HER TO ANOTHER DEALER WHERE THEY UPDATED THE SOFTWARE/LOOKED AT THE POWER TRAIN. WHEN "FINISHED" I PULLED OUT TO MY JEEP MAKNG A POPPING NOISE AND ROUGH DRIVE. WHEN I PARKED, THERE WAS FLUID SPILLING OUT OF THE DIFFERENTIAL AND SPLATTERED OVER THE REAR OF THE JEEP. THE DEALER STRIPPED A PLUG; WASNT SEATED CORRECTLY AND POPPED OFF FROM PRESSURE. SINCE THEN, I HAVE HAD SEVERAL OTHER ISSUES CONCERNING THE DRIVETRAIN TO INCLDE HARD JUMPING INTO GEAR (ESPECIALLY INTO 1ST FROM A STOP), ROUGH DOWN SHIFT, AND TRANSFER CASE DAMAGE. MOST RECENT ISSUE IS HARD SHIFT INTO DRIVE AND RADIATOR LEAK. I DID TAKE HER IN BEFORE MY POWERTRAIN WARRANY RAN OUT BUT THERE WAS APPARENTLY NO ISSUE - THEY ONLY DROVE IT A FEW MILES. I ATTRIBUTE ALL ISSUES TO INCOMPLETE MAINTENECE AND UNKNOWLEDGABLE STAFF. THE MAIN ISSUE BEING COMPUTERS; WHEN NOT SERVICED PROPERLY, A CHAIN REACTION OCCURS THROUGOUT COMPONENTS. AN ISSUE CAN ARRISE WHERE YOU LEAST EXPECT IT. I CONTACTED NATIONAL LEVEL JEEP FOR HELP; NO AVAIL.

Power Train
Filed Dec 12, 202090,000 milesCA

VEHICLE HAS A DELAY WHEN GOING FROM STATIONARY TO ACCELERATING. THIS IS VERY DANGEROUS WHEN MAKING LEFT HAND TURNS. THERE IS A RECALL FOR 2015 JEEPS FOR THIS SAME ISSUE, BUT FOR WHATEVER REASON MINE WHICH IS EXPERIENCING THE ISSUE FIRST HAND IS NOT ON OF THEM.

Suspension
Filed Nov 30, 2020104,000 milesOH

I OWN A 2015 JEEP CHEROKEE SPORT WITH 104K MILES. BOTH REAR KNUCKLES NEED REPLACED AND THE BUSHINGS IN THE PASSENGER SIDE IS SEVERELY WORN MORE THAN THE OTHER. THERE ARE NO LOCAL DEALERS WHO CAN GET THEM AS THEY ARE BACK ORDERED THROUGH CHRYSLER. ONE DEALER IS SHOWING 30+ ORDERED THROUGH THEIR DEALERSHIP ALONE. I HAVE EVEN CONTACTED CHRYSLER CORPORATE DIRECTLY WITH NO LUCK OR ADDITIONAL INFORMATION. MY LOCAL TECHNICIAN SAID THIS IS A MAJOR ISSUE ESPECIALLY WITH WINTER COMING TO MY AREA AND THAT IS MAY CAUSE THE VEHICLE TO NOT BE ABLE TO CONTROL AS INTENDED. THE PART IS UNAVAILABLE EVEN THOUGH IT IS A MAJOR SAFETY ISSUE! THE PART # PROVIDED FROM THE DEALERS IS 5090072AE. WHILE RESEARCHING VARIOUS SITES FOR ANOTHER SOURCE, I AM ONLY ABLE TO FIND 5090072AD, WHICH LOOKS LIKE THE RIGHT PART BUT DOES NOT MATCH PART NUMBERS. HOW DO I GET A PART THAT MY VEHICLE REQUIRES TO FUNCTION SAFELY AND KEEP MY FAMILY SAFE (NEW BORN CHILD) WHEN THE MANUFACTURER WON'T PROVIDE ME THE PART OR GIVE ME AN UPDATE ON WHEN ONE WOULD BE AVAILABLE.

Engine
Filed Nov 17, 202050,000 milesAZ

*LAG RESPONSE AT COMPLETE STOP WHEN PRESSING ACCELERATION PEDAL. NOT SAFE WHEN PULLING INTO TRAFFIC. *THIS HAS HAPPENED MULTIPLE TIMES. *TAPPING ENGINE NOISE

Power Train
Filed Nov 16, 202055,897 milesWI

VEHICLE CONTINOUSLY FLASHES ERROR CODE 'SERVICE SHIFTER' ON DASH SCREEN. IN ADDITION ALL LIGHTS ILLUMINATE ON SHIFTER ASSEMBLY. ABLE TO CLEAR FAULT BE RESTARTING VEHICLE. DOES NOT SEEM TO AFFECT SHIFTING OF VEHICLE. BEEN HAPPENING ON AND OFF PAST YEAR.

Power Train
Filed Nov 16, 202070,000 milesFL

UNDER THE CHRYSLER WARRANTY, MULTIPLE PROBLEMS WITH THE TRANSMISSION RESULTED IN COMPLETE REPLACEMENT. RIGHT NOW, (OUT OF WARRANTY) THE POWER TRANSFER UNIT HAS FAILED. IT APPEARS TO BE RELATED TO THE RECENT RECALL THAT REQUIRED A FLASH OF THE COMPUTER SYSTEM TO PREVENT DETERIORATION OF "SPLINES" WITHIN THE UNIT. I HAD THAT DONE SEVERAL MONTHS AGO. NOW THE ENTIRE TRANSFER CASE IS CLATTERING AND THE DEALER TOLD ME THAT IT WAS NOT COVERED UNDER ANY RECALL. I AM BEING ASKED TO PAY OVER $3,200 INCLUDING TODAY'S DIAGNOSIS AND WAIT 3 OR MORE WEEKS TO BACKORDER THE PART. I WILL PROCEED WITH THE WORK, HOWEVER, THEY HAVE NO CLEAR TIMELINE, SO I PARKED THE CAR AS IT IS APPARENTLY DANGEROUS TO DRIVE, EVEN IF I COULD STAND THE NOISE. I BELIEVE THIS IS PART OF THE PRIOR RECALL AND WANT HELP TO TRY TO DETERMINE THIS. I NOW UNDERSTAND THAT THIS REPORT IS REALLY JUST A BOOKMARK IN CASE YOU ALL DECIDE TO INVESTIGATE IF THERE ARE MULTIPLE INSTANCES OF THE SAME THING. THE TRANSFER UNIT CLATTERS WHEN I PRESS ON THE GAS TO MAKE THE WHEELS TURN. I HAVE HAD IT ASSESSED BY AN INDEPENDENT MECHANIC FIRST, THEN THE DEALERSHIP AND THEY ARE IN AGREEMENT THAT THE POWER TRANSFER UNIT MUST BE REPLACED.

Power Train
Filed Nov 12, 202028,284 milesMI

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING (6131 S PENNSYLVANIA AVE, LANSING, MI 48911) WHERE THE VEHICLE WAS DIAGNOSED WITH A SOFTWARE UPDATE ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,284.

Electrical System
Filed Nov 12, 202085,000 milesVA

WHILE DRIVING THE SERVICE SHIFTER MESSAGE DISPLAYED ON THE DASH AND THE SHIFTER HAD RED LIGHT LIGHT UP FOR PARK REVERSE NEUTRAL DRIVE AND MANUAL. UPON MORE RESEARCH MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE AND HAVING TO HAVE THE ENTIRE SHIFTER ASSEMBLY AND WIRING HARNESS REPLACED

Power Train
Filed Nov 7, 202059,036 milesVA

JUST AFTER I STARTED JEEP. I HAD A WARNING BEEP. DASH HAS SERVICE SHIFTER ON IT. ALL THE LIGHTS ALONG THE SHIFTER WERE LIT UP AS IF SHIFTER WAS IN ALL THE POSITIONS. DROVE IT A SHORT DISTANCE. STOPPED TURNED OFF IGNITION. RESTARTED VEHICLE AND IT WAS CLEARED UP. HAVE 59036 MILES ON JEEP.

Engine
Filed Nov 6, 2020IL

THE CAR WAS PARKED AT A GAS STATION WHEN THE CAR WAS TURN ON THERE WAS A LOUD NOISE AND IT STARTED SHAKING THEN THE SERVICE ENGINE LIGHT WENT ON , ALSO THE D WAS FLASHING AND THE LIGHT FOR ICE CONTROL WAS FLASHING AS WELL

Power Train
Filed Nov 5, 2020SD

ON A SUNDAY THE 25TH OCTOBER MY VEHICLE WAS PARKED AT HOME GETTING READY TO GO TO THE SHOPS DIDN'T WANT TO GO FORWARD BUT IT WAS AUTOMATICALLY REVERSING. IT CHANGED TO LOW GEAR AND DIDN'T WANNA INCREASE SPEED ABOVE 40KM/HR, IT DEACTIVATED ALL SENSORS. IT LOST POWER AND STARTED JACKING BUT WAS ONLY REVERSING. I CALLED JEEP SA SANDTON ON MONDAY AS IT DID THE SAME THING THEY SAID IT MUST BE TOWN MUST TOWED. ON ARRIVAL I WAS TOLD M VEHICLE HAS PTU PROBLEM, IT IS NOT TRANSMITTING POWER TO THE FRONT WHEELS. AND I NEED TO PAY FOR REPLACEMENT OF PTU. I ASKED WHAT CAUSES THIS PTU, THE SERVICE GIRLS SAID SHE DOESN'T KNOW. I GOOGLED AND DISCOVERED THAT MY VEHICLE WAS RECALLED FOR THIS PTU SOFTWARE UPDATE BECAUSE THESE CARS EXPERIENCE THIS PROBLEM. BUT NO ONE INFORMED ME DESPITE THAT MY CAR WENT FOR A SERVICE WITH JEEP IN MAY. THE DEALER AND FCA JOHANNESBURG IS REFUSING TO FIX THE DAMAGE AND TO UPDATE THE SOFTWARE, THE CAR HAS BEEN WITH THEM FOR 2 WEEKS, AND I AM TOLD I NEED TO PAY, WHILE THE INFORMATION IS CLEAR THAT THE RECALL WAS WORLDWIDE, AND IRRESPECTIVE IF YOUR CAR IS STILL UNDER WARRANT OR NOT THE PTU NEEDS TO BE UPDATED AND REPLACED BY DEALER FREE OF CHARGE.

Exterior Lighting
Filed Nov 2, 2020OH

HEADLIGHTS ARE TOO DIM, EVEN WHEN USING HIGH BEAMS. THIS WAS A TERRIBLE DESIGN FLAW THAT HAS BEEN CHANGED IN RECENT JEEP MODELS, BUT NOTHING HAS BEEN OFFERED TO CONVERT PREVIOUS OWNER'S CARS. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS AS IT'S A DEFINITE SAFETY HAZARD WHEN DRIVING AT NIGHT.

Electrical System
Filed Oct 29, 202088,000 milesVA

WHEN STARTING MY CAR IT DID NOT WANT TO START AND THEN IT DID AND ALL THIS HAPPENED,CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION LIGHT 4WD TEMPORALLY UNAVAILABLE, SERVICE PARK BRAKE , AND IT WOULD NOT GO INTO GEAR. AT AUTO ZONE THE CODE STATED WATCHDOG PERFORMANCE

Engine
Filed Oct 27, 202065,000 milesNC

IF I'M COMING UP ON A RED LIGHT AND IT TURNS GREEN BEFORE I HAVE TO STOP WHEN I PRESS THE GAS PEDAL IT HESITATES TO GO THEN IT JUMPS FORWARD VERY HARD. ALSO IF I'M PULLING OUT SOMETIMES FROM A COMPLETE STOP IT WILL DO THE SAMETHING BY HESITATING THEN JUMPING FORWARD.

Electrical System
Filed Oct 27, 2020105,891 milesIL

DRIVING DOWN THE ROAD NOT EVEN 2 MILES FROM HOME THE CAR JUST SHUTS OFF. ONLY WARNING WAS A THE AUTO START/STOP WARNING LIGHT ON THE INSTRUMENT PANEL. WAS ABLE TO COAST TO THE A ATOP SIGN WITH NO POWER STEERING OR POWER BRAKES. BEFORE COMING TO A COMPLETE STOP THE CAR STARTED UP AGAIN ONCE I SAT FOR A MIN OR TWO. I DIDN'T GET 1 MILE FROM THAT STOP SIGN WHEN THE CAR DIED AGAIN. SAME WARNING LIGHT. THIS IS COULD HAVE BEEN DEADLY HAD I MADE IT TO THE INTERSTATE AND IT STALLED THERE. THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. IT TYPICALLY HAPPENS ON THE FIRST START OF THE DAY. THE CAR WILL RUN AND THEN START RUNNING REALLY ROUGH FOR NO REASON AND USUALLY STALLS OUT.

Service Brakes
Filed Oct 25, 2020MO

ABOUT A WEEK AGO FROM TODAY (10/25/2020) MY CAR STARTED HAVING ISSUES STARTING UP. EVERYTHING BLINKS ON MY DASH AND ACTS LIKE IT DOESN'T WANT TO START UP. IT SAYS TO SERVICE BRAKES AND SERVICE TRANSMISSION. I BOUGHT THIS CAR WITH ALMOST 90K MILES ALMOST 2 YEARS AGO AND IT HAS 122K MILES, FIRST TIME I'VE EVER HAD A PROBLEM. I SAW THAT THERE IS A RECALL FOR THE TRANSMISSION I AM JUST UNSURE WHAT TO DO ABOUT IT.

Power Train
Filed Oct 22, 202068,000 milesTX

NO ACCELERATION, RPM STUCK AT 5000 FOR AN EXTENDED TIME BEFORE DROPPING, CLUNK NOISE, HARD SHIFT ESPECIALLY INTO PARK. BETWEEN 60,000 AND 70,000 MILES HAD 3 MAJOR REPAIRS.

Electrical System
Filed Oct 22, 202082,000 milesSC

SERVICE SHIFTER LIGHT COMES ON AND IT EFFECTS THE SHIFTING OF THE VEHICLE. IF YOU TURN OFF THE VEHICLE THE LIGHT RESETS. UNABLE TO DIAGNOSE AT THIS TIME AT THE DEALERSHIP. HAPPENS WHEN THE VEHICLE IS IN MOTION. THE VEHICLE HAS A HESITATION/DELAY IN ACCELERATION.

Engine
Filed Oct 17, 202058,185 milesIN

WHILE DRIVING DOWN THE ROAD SEVERAL TIMES THE PAST MONTH MY VEHICLE HAS SHUT DOWN. ALL LIGHTS STAY ON IN CAR AND HEADLAMPS ETC. BUT THE ENGINE SHUTS DOWN YOU LOSE POWER STEERING AND WHEN YOU GO TO CRANK THE ENGINE OVER IT WILL DO NOTHING FOR MAYBE 5 TO 10 SECONDS BEFORE YOU HERE THE BELTS AND FANS START TO CRANK. HAD THE STARTER, ALTERNATOR AND BATTERY TESTED. REPLACED THE BATTERY AND IT STILL DOES IT JUST NOT AS OFTEN.

SteeringCrash
Filed Oct 17, 2020120,000 milesNY

SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED.

Power Train
Filed Oct 16, 202084,532 milesIN

JEEP SHIFTER NOT WORKING RIGHT. WHEN DRIVING THE JEEP STOPS COMES UP ON SCREEN SHIFTER NOT WORKING THEN SAYS TO PUT IN PARK AND SHIFT TO DESIRED GEAR.BUT I HAVE TO SHUT OFF CAR AND RESTART BEFORE IT WILL WORK.

Unknown or Other
Filed Oct 13, 202086,856 milesNJ

2015 IS KNOWN FOR RUST IN THE AXISLE.I HAVE MY VEHICLE IN SHOP MECHANIC SAID THE DIFFERIANCIAL HAS A LEAK AND MAY BE RUSTED .IS THIS A RECALL PROBLEM THAT THE MANUFACTURE HAS ?.

Electrical System
Filed Oct 13, 202080,000 milesNC

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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