1998 Jeep Cherokee complaints

WHILE IN MOTION CONSUMERS VEHICLE MALFUNCTIONED. TEH VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL PUMP WAS BAD. AT THAT TIME IT WAS CHANGED. THE VEHICLE WAS FINE UNTIL AROUND 55000 MILES. AT THIS TIME THE VEHICLE STARTED MISFIRING AND HESITATING AT LOW FUEL LEVELS, BUT ONLY WHEN MAKING LEFT HAND TURNS. NOW THE PROBLEM HAS PROGRESSED. WHEN TURNING LEFT WITH LOW FUEL, THE VEHICLE NOW STOPS RUNNING. CONSUMER IS FORCED TO HAVE THE FUEL PUMP CHANGED AGAIN. *JG

IGNITION WAS ON AND GEAR WAS IN PARK WHEN VEHICLE TOOK OFF IN REVERSE INTO AN EMBANKMENT. DEALER HAS SEEN VEHICLE. *AK

THE FOG LAMPS STOPPED WORKING. WARRANTY HAD EXPIRED. CONTACTED DEALER THEY STATED THAT THERE WAS NO RE-CALL ON THIS. SIX MONTHS LATER WHEN THEY WERE REPLACING THE ROTORS ON RE-CALL,I SAID SOMETHING TO THE MECHANIC ABOUT THE LIGHTS. HE STATED THAT THEY KNEW ABOUT THE PROBLEM. HE ASKED IF I EVER USED THE POWER OUTLET FOR A PHONE. I STATED YES! HE SAID THAT WHEN USING THE OUTLET IT WAS MELTING THE WIRES TO THE FOG LAMP SWITCH MAKING IT UNOPERABLE. STILL THE SWITCH HAS NOT BEEN REPLACED. I'MNOT THE ONLY PERSON HERE AT WORK THAT HAS THAT PROBLEM. ANOTHER FIRE FIGHTERS LAMPS STOPPED WORKING JUST AFTER HIS WARRANTY WAS UP,AND HIS WAS NEVER REPLACED EITHER. *AK .

WHILE BACKING UP THE CONSUMER HEARD A LOUD NOISE, UPON CHECKING THE CONSUMER NOTICED THAT THE LIFTGATE HAD FALLEN, THE CONSUMER ATTEMPTED TO LIFT THE GATE BACK UP WHEN THE PLASTIC PIECE THAT HOOKS ONTO THE BOTTOM OF THE LIFTGATE BROKE AWAYHITTING THE CONSUMER ON THE HEAD. NLM

WHILE PULLING INTO A PARKING SPACE STEERING WHEEL LOCKED UP, AND WHEELS WERE STUCK IN DIRECTION OF PARKING SPACE. VEHICLE WAS TOWED TO MECHANIC. THEY REPLACED STEERING GEAR BOX. *AK

WHILE VEHICLE IS RUNNING, A SEVERE FUEL ODOR/FUMES ARE GETTING INTO VEHICLE. THE GAS TANK SEAL AT THE TOP DOES NOT SEEM TO SEAL PROPERLY. CHRYSLER WAS NOTIFIED. *JG *AK

ROTORS WERE RECALLED [NHTSA RECALL NO. 00V136/CHRYSLER RECALL NO. 879] AND REPLACED AT 20,400 MILES. AT 32,000, ADDITIONAL NOISE PROBLEMS. REPLACEMENT ROTORS ARE BAD WITH ONLY 16,000 MILES ON THEM! DEALER SAYS DAMAGE TO ROTORS CAUSED BY HEAT FROM PADS, BUT TOP OF LINE CERAMIC PADS WERE USED (LOW-HEAT). MECHANIC SAYS ROTORS ARE DEFECTIVE, ROTORS DON'T JUST MELT. REPLACED ROTORS AT OWN COST. TOOK BAD ROTORS BACK TO DEALER. THEY BLAMED PADS, BUT SEEMED SURPRISED AT THE EXTENT OF DAMAGE TO THE ROTORS. ACCORDING TO THE COMPLAINTS FILED ON THIS SITE, I'M NOT THE ONLY ONE HAVING PROBLEMS WITH THE REPLACEMENT ROTORS USED IN THE RECALL. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING 65 MPH TRANSFER CASE, AND TRANSMISSION FAILED WITHIN FOUR HUNDRED MILES OF EACH OTHER. WHEN TRANSMISSION FAILED SMELLED OIL BURNING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING CONSUMER SMELLED SMOKE INSIDE PASSENGER'S COMPARTMENT DUE TO TRANSMISSION FLUID LEAK. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER REPLACED TRANSAXLE. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING, THE AIR BAG LIGHT ILLUMINATEED ON DASHBOARD, ONCE THE AIR BAG LIGHT ILLUMINATES OTHER LIGHTS WILL ILLUMINATE AND THEN BLINK ON AND OFF, CONSUMER TOOK VEHICLE TO THE DEALER.*AK CONSUMER IS REQUESTING REIMBURSEMENT FOR THE AIR BAG, DUE TO DISCOVERING THAT THERE IS A RECALL ON THE AIR BAG SENSOR, HOWEVER THE PROBLEM STILL EXISTS, ALSO THE SPEEDOMETER DROPS TO ZERO WHEN DRIVING.*YD

WHILE DRIVING,I HEARD A NOISE FROM THE TIRE. WHEN I PULLED OVER, THE TREAD FROM THE CENTER OF THE TIRE HAD COME LOOSE. I DROVE OFF THE HIGHWAY AND HAD IT CHECKED. THERE WAS SBOUT TWO INCHES OF TREAD MISSING. I COULD PUT MY HAND IN THE HOLE AND UNDERNEATH THE TREAD THAT REMAINED. THESE TIRES HAD BEEN BOUGHT LESS THA TWO WEEKS BEFORE THE INCIDENT. THEY WERE BOUGHT AT AND INSTALLED BY A GOOD YEAR DEALER. *AK

TRANSMISSION JUMPED INTO REVERSE AND DRAGGED OWNER TEN FEET, RESULTING IN HITTING A STACK OF HARDWOOD LUMBER.

BRAKE ROTORS HAVE PREMATURELY CORRODED, CAUSING CENTER OF HUB TO SEPARATE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AIR BAG WARNING LIGHT REMAINS ILLUMINATED, INDICATING A MALFUNCTION WHICH COULD CAUSE AIR BAGS TO INADVERTENTLY DEPLOY, VEHICLE NOT INCLUDED IN RECALL 00V105000 DUE TO VIN. *AK

VEHICLE NOT INCLUDED IN RECALL 00V10500. DUE TO ROAD SALT AIR BAG CONTROL MODULE COULD LEAD TO CORROSION. PLEASE GIVE ANY FURTHER DETAILS.*AK

VEHICLE NOT INCLUDED IN RECALL 98V048000. FRONT SEAT BELT SHOULDER TURNING LOOP ANCHORS WERE NOT PROPERLY HEAT TREATED. PLEASE GIVE ANY FURTHER DETAILS.*AK

TO AVOID ACCIDENT MY SON SWERVED & DID A 180 & CAME TO A STOP & WAS HIT BY A FORD PICKUP HEAD ON. JEEP WAS TOTALED. NIETHER OF THE FRONT AIR BAGS DEPLOYED.*AK

ELECTRICAL SYSYEM WILL GO ON AND OFF AT TIMES. ALSO, WHILE DRIVING FOG LIGHTS WILL GO OUT. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK

MY VEHICLE WAS TURNED ON IN PARK; WHILE IN PARK FOR LESS THAN 2 MINUTES THE VEHICLE WENT FROM PARK TO REVERSE; VEHICLE WAS STOPPED BY HITTING A TREE. NOW MY TRUNK IS DAMAGED, AND MY POWER LOCKS DON'T WORK; IF I UNDERSTAND CORRECTLY THERE IS A FEDERAL INVESTIGATION GOING ON WITH MY PARTICULAR BRAND OF JEEP; THE DEALER SAID THEY WILL NOT FIX MY JEEP; SO WHAT I AM SUPPOSE TO DO. *AK

I HAD PURCHASED A 1998 JEEP CHEROKEE NEW FROM THE DEALER. SEVERAL TIMES I BROUGHT IT IN WHILE UNDER WARRANTY TO HAVE IT REPAIRED BECAUSE THE CAR WOULD CUT OUT, STALL AND BECOME SLUGGISH. THEY WERE NEVER ABLE TO RECTIFY THE PROBLEM, OR IN SOME CASES THEY JUST STATED THEY COULD NOT DUPLICATE THE PROBLEM. OF COURSE AFTER THE WARRANTEE RAN OUT BY TIME AND MILES THE CAR WENT DEAD ON ME AND I WAS ADVISED THE PROBLEM WAS IN THE FUEL TANK. THE FUEL TANK IS DESIGN SUCH THAT IT DETERIORATES AND PLUGS THE FUEL PUMP OVER A PERIOD OF TIME. I LEARNED THIS THROUGH PARTS SUPPLIERS WHO WERE UNWILLING TO GIVE A GUARRANTEE ON THEIR PUMPS KNOWING THE TANK WOULD CONTINUE TO DETERIORATE AND PLUG THE PUMP. THE DEALER TOLD ME HE WANTED OVER ONE THOUSAND DOLLARS TO REPLACE THE TANK BECAUSE OF THE DETERIORATION. HE REFUSED TO REPLACE ONLY THE FUEL PUMP AND TOLD ME THE TANK WAS DEFECTIVE. OF COURSE THE CHRYSLER CORPORATION REFUSED TO WARRANTEE THE PRODUCT AFTER THE TIME AND MILES WERE UP. MY QUESTION IS THIS: IF THE FUEL TANK IS DETERIORATING BECAUSE OF A DESIGN FAULT IS THAT A SAFETY PROBLEM. I MYSELF HAVING A LIMITED MECHANICAL BACKGROUD WOULD THINK SO. THESE TANKS ARE DETERIORATING IN THOUSANDS OF VEHICLES AND CHRYSLER IS WELL AWARE OF THE PROBLEM. I DON'T THINK THERE IS ANY DOUBT A FUEL TANK IS A CRITICAL PART OF A VEHICLE, AND I DON'T THINK JEEP IS GOING TO CON THOUSANDS OF CONSUMERS INTO CHANGING THEIR FUEL TANKS. AT THIS TIME I NEED A VEHICLE TO DRIVE AND I AM GOING TO REPLACE MY FUEL PUMP NOT T

I WAS SITTING IN TRAFFIC WHEN VEHICLE MADE LOUD NOISE COMING FROM REAR END. IT HAD NOT BEEN SHIFTING BADLY OR MAKING ANY UNUSUAL NOISES. I HAD THE TRANSMISSION SERVICED AT ALLEN SAMUELS CHRYSLER JEEP ON HWY 3 HOUSTON, TEXAS IN JUNE. THEY CHANGED TRANSMISSION FLUID AND NEVER INIDCATED ANY THING ELSE NEEDED TO BE DONE TO THE TRANSMISSION. .*AK

TRANSMISION FAILURE CAUSED VEH. TO CONTINUE TO MOVE WHILE SHIFT WAS IN (P) PARK POSITION.*AK

AFTER PARKING VEHICLE, CONSUMER APPLIED EMERGENCY BRAKE AND THE BUTTON AND SPRING POPPED OUT. DEALED ORDERED THE PARKING BRAKE LEVER ASSEMBLY .*AK THE EMERGENCY BRAKE WAS FIXED, BUT THE CONSUMER STATES THAT HE WAS NOT SATISFIED. THE FRONT PASSENGER DOOR WAS NOT CLOSING PROPERLY DUE TO MISSING BOLTS. *YH

VEHICLE STALLED WHILE DRIVING 55 MPH DUE TO A FAULTY GAS GAUGE.*AK BUTTON POPPED OFF EMERGENCY BRAKE LEVER. *SLC

THE COMSUMER LEFT THE VEHICLE PARKED WITH THE ENGINE RUNNING, HOWEVER THE VEHICLE WENT IN REVERSE AND CRASHED INTO A TREE CAUSING DAMAGE TO VEHICLE, ONCE VEHICLE STOPPED, CONSUMER CHECKED THE GEAR SHIFT AND IT WAS STILL IN PARK.*YH

UNDER ANY SPEED VEHICLE WILL PULL TO RIGHT, AND DEALERSHIP IS AWARE OF PROBLEM.*AK

THIS WAS A REPLACEMENT FOR THE RECALL TIRES. I HAVE MADE TWO ATTEMPTS WITH FIRESTONE CORPORATE HEADQUARTERS TO RESOLVE THIS PROBLEM. I HAVE A LETTER DISCRIBING THE PROBLM OF TREAD SEPERATION AND ONLY ASKING FOR $330 NEED TO REPLACE TIRES. THIS WAS A TREAD SPERATION AT 65MPH. NOT A BLOW OUT. CAN PROVIDE LETTER WITH FACTS OF CASE WITH PICTURES UPON REQUEST. PLEASE HELP ME RESOLVE THIS MATTER. THANKS.*AK (DOT NUMBER: VNHL-4100 TIRESIZE: P235/75R15)

LEFT FRONT ATTACHMENT OF DRIVER'S SEAT TORE LOOSE. HOLE FOR ATTACHMENT BOLT WAS VERY NEAR EDGE OF PART ALLOWING (STARTING?) TEAR. *AK

POSSIBLE TRANSMISSION FAILURE, TRANSMISSION WENT FROM PARK INTO GEAR BY ITSELF.

PREMATURE WEAR OF FRONT BRAKE ROTORS, CAUSING VEHICLE TO VIBRATE. DEALER HAS REPLACED FRONT ROTORS SEVERAL TIMES. PLEASE PROVIDE FURTHER INFORMTION.*AK

VEHICLE JERKS WHEN TRAVELING. VEHICLE WAS RUNNING BUT WAS IN PARK. VEHICLE JUMPED OUT OF GEAR, AND ROLLED BACKWARDS. DEALERSHIP WAS AWARE OF PROBLEM.*AK

VEHICLE ROLLED BACKWARDS AND CAUSED ACCIDENT, WHILE KEY WAS IN IGNITION AND GEARSHIFT WAS IN PARK. CONSUMER STATED THAT PREVIOUSLY THE VEHICLE JUMPED TO REVERSE FROM PARK AND HE WAS ABLE TO STOP IT FROM ROLLING.

HAVE HAD TO REPLACE FRONT BRAKE ROTORS EVERY 15,000 MILES SINCE BUYING THE CAR NEW. DEALER ADMITS THIS IS A MANUFACTURING DEFECT BUT CHRYSLER WILL NOT PROVIDE ANY RESOLUTION.*AK

THE CONSUMER PLACED THE VEHICLE INTO PARK AND EXITED THE VEHICLE, THE CONSUMER THEN NOTICED THAT THE VEHICLE BEGAN TO ROLL BACKSWARDS, THE VEHICLE HIT A GARAGE AND CAUSED DAMAGE TO THE VEHICLE AND THE GARAGE DOOR.

HAD DRIVEN VEHICLE HOME AND PARKED. DID NOT SMELL ANYTHING AND HAD NO WARNING. GOT OUT OF VEHICLE. AROUND 9:00 PM SMELLED SMOKE AND CHECKED VEHICLE. NOTICED VEHICLE WAS IN FLAMES. TRIED TO PUT FLAMES OUT AFTER CONTACTING FIRE DEPARTMENT. FIRE DEPARTMENT PUT FLAMES OUT, AND GAVE A POSSIBLE INDICATION OF AN ELECTRICAL SHORT ON DRIVER'S SIDE, BEHIND THE HEADLIGHTS.*AK

I WAS GOING TO GO WORKOUT AND HAD STARTED MY VEHICLE. I REALIZED I FORGOT MY GYM BAG IN THE HOUSE. I LIVE IN A TOWNHOME AND THERE IS A PARKING LOT DIRECTLY INFRONT OF THE HOUSE. I LEFT THE CAR RUNNING IN PARK IN THE PARKING LOT. I THEN PROCEEDED INTO THE HOUSE TO GET MY GYM BAG, WHEN I RETURNED THE VEHICLE WAS MOVING BACKWARDS AND HEADED TOWARDS MY HOUSE. I QUICKLY GOT INSIDE AND APPLIED PRESSURE TO THE BRAKES. I BROUGHT THE VEHICLE TO A STOP JUST BEFORE THE BACKEND HAD HIT A TREE. I AM 100% CONFIDENT THAT I LEFT THE CAR IN PARK. FORTUNATELY THERE WERE NO PASSING PEDESTRIANS OR CARS.*AK

WHILE VEHICLE WAS PARKED, WITH THE ENGINE RUNNING, GEAR IN PARK, IT WENT FROM PARK TO REVERSE AND CRASHED INTO A FORD F150 PICKUP.

CAR WENT FROM PARK POSITION WITH MOTOR RUNNING TO REVERSE, RESULTING IN HITTING A WALL AT 10-15MPH, WHICH THEN JUMPED BACK IN FORWARD POSITION.

AS I HAVE REPORTED, I HAVE HAD NUMEROUS SERIOUS ISSUES WITH THIS VEHICLE AND I DO NOT FEEL IT IS A SAFE CAR. THIS VEHICLE HAS ALSO BEEN RECALLED TWICE, FOR FRONT BRAKE ROTORS AND DEFECTIVE AIR BAG MODULE, (REPLACED AND MOVED FROM UNDER THE PASSANGER SEAT FRONT TO UNDER THE CONSOLE). I HAVE CONTACTED CHRYSLER CORP. WITH THIS SAME INFORMATION AND MY FEELINGS THAT THIS VEHICLE IS NOT SAFE AND AM AWAITING A REPLY. I DO NOT EXPECT ANY MONETARY OR NEW VEHICLE ETC., I'M JUST REPORTING THE SAFETY PROBLEMS I HAVE HAD WITH THIS VEHICLE TO ANY AND ALL AGENCIES TO HAVE SOMETHING ON RECORD. I WISH TO STATE ALSO THAT THE DEALERSHIP I BOUGHT THIS VEHICLE FROM HAVE BEEN VERY ACCOMODATING AND THERE HAS NEVER BEEN A PROBLEM WITH THEM AT ANY TIME.*AK

CONSUMER LEFT THE VEHICLE PARKED WITH THE MOTOR RUNNING AND ALL OF A SUDDEN, IT JUMPED IN REVERSE WHICH RESULTED IN DAMAGE TO THE VEHICLE.*YH

VEHICLE WAS PARKED/ RUNNING, AND THE GEAR SLIPPED INTO REVERSE. STARTED RUNNING DOWN ROAD, DRIVER'S SIDE DOOR WAS OPENED, AND DOOR HIT A TREE AND STOPPED. DEALERSHIP WAS AWARE OF PROBLEM.*AK *SLC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHEN IT RAINS BRAKES BECOME DEFECTIVE AND ITHARDER TO SLOW DOWN, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS HAD A CAR CRASH DUE TO FAULTY BRAKES. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AKI

VEHICLE WAS PARKED WHEN IT SLIPPED OUT OF GEAR AND STARTED TO ROLL BACKWARDS. CONSUMER TRIED TO JUMP INTO VEHICLE, AND WAS INJURED WHEN THROWN FROM VEHICLE. VEHICLE WAS TOTALLED. *AK *SLC

TRANSMISSION SHIFTING STICKS AND THEN THUG'S INTO POSITION AND VEHICLE DRIVES. *AK

CAR AMOST RAN OVER ME, STRUCK ANOTHER VEHICLE. WAS PLACED IN PARK AND JUMPED OUT. DID A MODERATE AMT OF DAMAGE TO THE OTHER VEHICLE. I DROVE IMMEDIATELY TO THE DEALERSHIP. THEY TOLD ME NOTHING WAS WRONG AND IT WAS NOT THE CAR IT WAS ME THE DRIVER. TOLD ME THE JEEP PASSED INSPECTION AND THAT I JUST THOUGHT I PUT IT IN PARK. THIS ALSO HAPPENED ON 7/1/01 AGAIN, HOWEVER THE JEEP WAS STOPPED BEFORE STRIKING ANOTHER VEHICLE. ALL OF THIS INFROMATION CAN BE VERIFIED BY A POLICE REPORT AND INSURANCE INFORMATION. THIS CAUSED A MODERATE AMT OF DAMAGE. IF SOMEONE WAS BEHIND THE CAR, IT COULD HAVE CRUSHED THEM. I HAD MINOR SCRAPES FROM TRYING TO GET BACK IN VEHICLE AND STOP IT TO AVOID A COLLISION. THIS HAS COST ME AN INCREASE IN INSURANCE PREMIUMS AND ALSO A WRECK ON MY RECORD. I HAVE NEVER HAD ANY TYPE OF ACCIDENT. THIS WAS A VERY SCARY INCIDENT. HOWEVER, THE DEALERSHIP CONVINCED ME IT WAS OPERATOR ERROR. HOWEVER, AFTER THIS HAPPENED AGAIN LAST WEEK, I AM NOT SO SURE. THANK YOU FOR YOUR TIME.*AK

RAN OUT OF FUEL, GAUGE SHOWED 1/4 TANK, NARROWLY AVOIDED COLLISION ON INTERSTATE IN 65 MPH TRAFFIC, THIRD FAILURE; ALSO HAVE MULTIPLE TIMES WHEN DASHBOARD GUAGES GO BLANK WHILE DRIVING. *AK

AT 13,395 MILES CLUSTER GAUGE ON DASH WENT OUT. NO WAY TO TELL HOW FAST VEHICLE WAS GOING BECAUSE INSTRUMENTS ON DASH STOPPED WORKING. CONSUMER TOOK VEHICLE TO DEALER. DEALER CLEANED CONNECTORS/ ADDED ELECTRO LIGHTS, AND RECONNECTED PLUGS. HOWEVER, SAME PROBLEM REOCCURRED. CONSUMER FELT THERE WAS PROBLEM WITH CONNECTOR. *AK TSB 08298 DEALS WITH PROBLEMS CONSUMER IS EXPERIENCING, HOWEVER ON THE SECOND FAILURE, CONSUMER WAS CHARGED FOR REPAIRS. BOTH INNER FRONT AXLE SEALS WERE REPLACED BECAUSE THEY WERE LEAKING. *SLC

GAS GAUGE DOES NOT INDICATE WHEN VEHICLE IS ON EMPTY. TOOK TO DEALER, AND THEY REPLACED GAS GAUGE. *AK CONSUMER STATES THE PREVIOUS YEAR JEEPS HAD EXACT SAME PROBLEM, HOWEVER THOSE WERE RECALLED. *SLC