Page 3 of 8 · complaints 101–150 of 399

1998 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Apr 8, 200376,000 milesNY

THE REAR AXLE FAILED WHILE DRIVING. *JB

Fuel System, Gasoline
Filed Mar 31, 2003GA

THE GAS GAUGE DOESN'T SHOW HOW MUCH GAS I HAVE MOST OF THE TIME. THE GAUGE FLOATS BACK AND FORTH FROM EMPTY TO HALF EMPTY, OR DOESN'T REGISTER THE PROPER AMOUNT WHEN I PUT GAS IN THE TANK. *NLM

Visibility › Power Window Devices and Controls
Filed Mar 28, 200341,000 milesMI

THE MOTOR ON THE POWER WINDOW FAILED. *JB

Parking Brake
Filed Mar 20, 2003FL

AFTER THE RECALL WAS PERFORMED ON THE PARKING BRAKE, THE VEHICLE EXPERIENCED THE SAME FAILURE. *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 7, 200346,000 milesFL

THE VEHICLE HESITATED WHEN CONSUMER TRIED TO START IT, THE DEALERSHIP INDICATED THE PROBLEM WAS CAUSED BY THE GAS TANK WHICH HAD DISINTEGRATED AND CLOGGED UP THE FUEL LINES.*JB

Visibility › Power Window Devices and Controls
Filed Mar 4, 200395,000 milesVA

POWER WINDOW MECHANISM FAILED, PRESENTING A SAFETY ISSUE BY IMMOBILIZING THE WINDOW. UPON INSPECTION, IT WAS REVEALED THAT JEEP HAS RE-DESIGNED THE MECHANISM BY REPLACING A FAILURE PRONE PLASTIC COMPONENT WITH A METAL COMPONENT. HOWEVER, NO RECALL OR NOTICE WAS GIVEN TO OWNERS OF VEHICLES WITH THE FAILURE PRONE PARTS, AND JEEP ALSO CHARGES FOR THE RE-DESIGNED REPLACEMENT ASSEMBLY. I BELIEVE THIS COMPONENT IS ESPECIALLY LIKELY TO FAIL DURING AN ACCIDENT, ESPECIALLY A ROLLOVER TYPE OF ACCIDENT, WHERE THE WINDOW ASSEMBLY WOULD BE SUBJECTED TO A SUDDEN DOWNWARD FORCE. I HAVE DIGITAL PICTURES OF THE OLD AND REVISED COMPONENTS AND CAN EMAIL THEM IF DESIRED. I ALSO HAVE RETAINED A FAILED ORIGINAL COMPONENT. I KNOW THAT THIS IS A COMMON FAILURE ON JEEP CHEROKEES. *NLM

Air Bags › FrontalCrash
Filed Feb 4, 2003MI

WHILE DRIVING VEHICLE HIT A DEER, RESULTING IN A COLLISION. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. *AK

Wheels
Filed Jan 28, 2003CO

THERE IS A LOUD NOISE COMING FROM FRONT WHEEL OF VEHICLE. DEALER NOTIFIED. TS

Unknown or Other
Filed Jan 28, 200350,900 milesMD

DEFROSTER DOES NOT WORK. ANTWERPEN DEALER SAID SOMETHING WAS DROPPED IN THERE AND THEY HAD TO CHARGE 600 TO REPLACE IT. I TOOK IT TO A MECHANIC WHO SAID THAT THE CABLE WAS DEFECTIVE AND JEEP NO LONGER MADE IT AND I HAD TO REPLACE THE WHOLE SYSTEM. SINCE THEY MADE A DEFECTIVE PART AND IT IS A SAFETY ISSUE THEY SHOULD FIX IT FOR FREE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 15, 2003CA

NUMEROUS PROBLEMS WITH 1998 JEEP CHEROKEE SPORT. DURING THE FIRST YEAR OF OWNING THE VEHICLE THE VEHICLE WAS AT THE DEALER 12 TIMES FOR RUST MARKS ON THE VEHICLE WHICH THE DEALER DESCRIBED AS FALL OUT AND THEY INSISTED IT WAS SOMETHING THE CONSUMER HAD DONE TO CAUSE IT TO HAPPEN SO SOON, THE ELECTRICAL SYSTEM FAILED, AS THE CONSUMER WAS DRIVING ALL THE GAUGES WENT OUT AND THE VEHICLE JUST STOPPED, THE AIR CONDITION AND RADIO WERE INOPERATIVE AND STILL IS, THERE WAS A THUMPING NOISE WHICH WAS ATTRIBUTED TO THE ROTORS WHICH WAS SUPPOSEDLY FIXED. THE MOST RECENT PROBLEM WAS WITH THE POWER WINDOWS. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 9, 2003VA

THE CONSUMER'S VEHICLE IS EXPERIENCING SYMPTOMS OF RECALL 97V194002 (FUEL SENDING UNIT) BUT THE DEALER WILL NO REPAIR THE VEHICLE DUE TO VIN. *NLM

Structure › Body
Filed Jan 6, 2003CA

THREE MONTHS AFTER THE PURCHASE OF THE VEHICLE, RUST MARKS APPEARED. THE ELECTRICAL SYSTEM MALFUNTIONED WITH OUT ANY WARNING. THERE HAVE BEEN PROBLEMS WITH THE AIR CONDITIONER AND THE RADIO. THERE IS A THUMPING NOISE IN THE ROTORS THAT WAS FIXED BUT THE NOISE STILL REMAINS. *JG

Fuel System, Other › Storage › Fuel Gauge System
Filed Dec 30, 200270,000 milesMI

WHILE DRIVING ON FREEWAY VEHICLE STALLS BECAUSE GAS TANK IS EMPTY BUT READS A 1/4 TANK. DEALER CONTACTED. TS *JG

Seat Belts
Filed Dec 18, 2002MA

CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL #98V048000 SEAT BELT. DEALER WILL NOT REPAIR FREE OF CHARGE BECAUSE VIN# WAS NOT INCLUDED. TS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 27, 2002NJ

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS FRONT BRAKE ROTORS. ALSO STATED THAT SHE HAD A RECALL ON THE ROTORS AND HAD TAKEN THE VEHICLE TO A SHOP WHO HAD CHANGE THE ROTORS BUT NEVER DID. SO SHE FAIL HER INSPECTION. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 20, 2002KS

CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SHUT DOWN CAUSING LOST OF POWER STEERING. TS

Power Train › Manual Transmission › Floor Shift Assembly
Filed Nov 19, 2002PA

THE CONSUMER RECEIVE A RECALL FOR THE SHIFTER DETENTOR. RECALL NUMBER #B02 THE VEHICLE IN PARK THE VEHICLE WILL JUMP INTO GEAR . DEALERSHIP IS AWARE OF THE PROBLEM. PLEASE FILL ADDATIONAL INFORMATION. DEALER. TS

Electrical System › Wiring › Interior/Under Dash
Filed Nov 19, 2002CA

RECALL FOR '97 XJ'S REGARDING GAS GAUGE. '98 NOW HAVING SAME PROBLEM. DT

Unknown or Other
Filed Nov 13, 2002CT

CONSUMER STATES THAT THE INSTRUMENT PANEL LIGHT WILL WORK INTERMITTENTLY CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR

Electrical System
Filed Nov 5, 2002CT

THE DASH FUNCTIONS ARE INOPERATIVE (SPEEDOMETER, FUEL GAUGE, TACHOMETER, OIL PRESSURE, ETC.). AS A RESULT THE CONSUMER HAS RUN OUT OF GAS ON 3 OCCASIONS AND RECEIVED TWO SPEEDING TICKETS. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON SEVERAL OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO RECTIFY THE PROBLEM. *TS *NLM

Equipment › Appliance › Air Conditioner
Filed Oct 16, 2002FL

CONSUMER STATES THAT THE AIR CONDITIONER EVAPORATER IS LEAKING FREON INTO THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR CONSUMER ALSO STATES THAT THERE IS A SECRET WARRANTY FOR 1993-1997 JEEPS FOR THE EVAPORATOR FAILURES. THIS PROBLEM CONTINUES WITH HIS 1998 JEEP. PH 09-DEC-2002

Electrical System › Wiring › Rear Compartment/Trunk
Filed Oct 3, 2002NC

ELECTRICAL ARCING WHERE CONNECTOR IS INSERTED INTO LAMP. LAMP HSG. CHARRED AND MELTED. MR

Service Brakes, Hydraulic › Foundation Components
Filed Sep 25, 2002MO

CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED.*JB

Visibility › Power Window Devices and Controls
Filed Sep 18, 2002GA

DRIVER'S POWER WINDOW MAKES A LOUD GRINDING NOISE WHEN ENGAGED. CONSUMER FEARS THAT WINDOW MAY SHATTER.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 9, 2002IL

GAS TANK HAS A HOLE ON TOP OF TANK AND IS LEAKING GASOLINE. DEALER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Aug 30, 2002NY

A CLUNKING SOUND IS COMING FROM BOTH REAR DRUMS WHEN APPLYING BRAKES. VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS, AND PROBLEM REOCCURS. *AK THE CONSUMER STATES THAT THE CLUNKING NOISE IN THE REAR BRAKE DRUMS STARTED AT 23542 MILES (BOTH REAR DRUMS HAD BEEN REPLACED). AT 30889 ON JULY 10, 2002 THE DRUMS FOUND TO BE OUT OF ROUND. TWO WEEKS LATER THE NOISE RETURNED. *SCC

Air Bags › FrontalCrash
Filed Aug 26, 2002CA

WHILE TRAVELING ON HIGHWAY ANOTHER VEHICLE T BONEED CONSUMER'S VEHICLE AND DRIVER'S SIDE AIRBAGS DID NOT DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM.*AK *JB

Air Bags › Frontal
Filed Aug 26, 2002CA

WHILE DRIVING DRIVER'S SIDE AIR BAG DEPLOYED. *AK

Fuel System, Gasoline › Fuel Injection SystemCrash
Filed Aug 19, 2002NJ

FUEL INJECTION SYSTEM MALFUNCTIONED, CAUSING VEHICLE TO ACCELERATE AT A HIGH SPEED, AND RESULTING IN AN ACCIDENT.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 16, 2002VT

VEHICLE WAS RUNNING AND PARKING BRAKE WAS ON, VEHICLE ROLLED BACKWARD. DEALERSHIP WAS AWARE OF PROBLEM.*AK THE VEHICLE JUMPED OUT OF GEAR AND CRASHED INTO THE MAIL BOXES. DAMAGE WAS DONE TO THE DRIVERS SIDE DOOR. THE SECOND INCIDENT WAS SIMILAR TO THE FIRST. A FRIEND BORROWED THE VEHICLE AND THE SAME THING HAPPENED. NO INJUREIS. *JG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 16, 2002DE

BRAKE ROTOR SEPARATED FROM HUB DURING BRAKING. CONTACTED DEALER, WAS TOLD THAT MY JEEP WAS NOT PART OF THE RECALL.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 15, 2002TX

CONSUMER STATES THAT WHILE DRIVING AN AVERAGE OF 100 MILES AT 70-75 MPH, THE VEHICLE WILL MISS AND THEN STALL, AFTER LETTING IT SIT FOR APPROXIMATELY 10-15 MINUTES IT WILL RESTART, THE DEALER HAS REPLACED THE CRUISE CONTROL SENSOR AND CRANKSHAFT SENSOR, HOWEVER THE PROBLEM STILL EXISTS. *SLC

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 13, 2002WA

FUEL TANK BEGAN TO SPONTANEOUSLY LEAK FROM THE TOP WHEN FILLING THE TANK COMPLETELY FULL. DEALERSHIP REMOVED TANK, INSPECTED, AND FOUND NO EVIDENCE OF DAMAGE OR WEAR AND HAD NO EXPLANATION FOR THE LEAK. JUST AS WITH COMPLAINT ODI ID: 755138, DEALER COULD NOT DUPLICATE THE PROBLEM. THEY SPECULATE THAT THE TANK MAY BE DEFORMING UNDER LOAD (I.E., A FULL TANK OF FUEL) CAUSING THE LEAK. IF TRUE, THIS WOULD SUGGEST STRUCTURAL FAILURE OR MATERIAL DEFECT OF THE TANK AS SUGGESTED IN ODI ID: 755138. IN SUMMARY, THE PROBLEM IS ESSENTIALLY IDENTICAL TO ODI ID: 826441.*AK

Seat Belts › Front › Anchorage
Filed Aug 9, 2002MO

JEEP CHEROKEE EQUIPED WITH GEN-3 SEAT BELTS. CHILD SAFETY SEAT IS USED IN THIS VEHICLE. I HAVE NOT HAD A COLLISION IN THE VEHICLE YET BUT WOULD LIKE THE BELTS TO BE REPLACED. I HAVE NOTIFIED THE DEALERSHIP AND THEY DON'T SEEM TO CARE. DAIMLER CHYSLER ONLY OFFERED ME A PRERECORDED MESSAGE SAYING THAT THEY WOULD DO NOTHING TO FIX THE PROBLEM.*AK

Fuel System, Other
Filed Jul 25, 2002MS

CONSUMER STATES THE FUEL GUAGE IS READING INCORRECT. CONSUMER STATES GAUGE IS READING THERE IS GAS WHEN THERES IS NONE. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Vehicle Speed ControlCrash1 injured
Filed Jul 19, 2002NC

MY JEEP WAS PARKED WITH THE ENGINE RUNNING TO RUN THE AC FOR APPROX 5 MINUTES. IT JUMPED INTO REVERSE AND RACED OFF (AS IF SOMEONE WAS SEATING IN THE DRIVER'S SEAT WITH FOOT ON THE GAS). MY FRIEND ATTEMPTED TO JUMP IN TO STOP IT; HOWEVER, HE WAS THROWN ONTO THE GROUND. THE JEEP STOPPED ONLY AFTER PLOWING INTO A BRAND NEW 2002 CHEVROLET TRAILBRAZER. HITTING THE PARKED TRAILBRAZER WAS BLESSING BECAUSE IT STOPPED THE JEEP FROM ROLLING INTO A MAJOR HIGHWAY!! I CALLED CHRYSLER TO REPORT THE ACCIDENT. THEIR ENGINEER REVIEWED THE WRECKAGE AND REPORTED THAT NOTHING WAS WRONG WITH THE JEEP. WHAT A JOKE!!!!!!*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 10, 2002IL

CONSUMER HAD TO HAVE THE EROTORS REPLACED ON THE VEHICLE. AFTER COMPLETING THE WORK, CONSUMER RECEIVED RECALL NOTICE (00V136000) IN THE MAIL REGARDING THE ROTORS. CONSUMER IS SEEKING REIMBURSEMENT FOR MONIES PAID. *JG

Seats
Filed Jul 3, 2002IN

THE SEAT FRAME ON THE FRONT DRIVE SIDE IS CONSTANTLY MOVING. THE VEHICLE IS HARD TO MANUEVER WITH A UNSTABLE SEAT TO SIT IN. THE SEAT TRACK WAS RECENTLY REPAIRED. THE DEALER IS AWARE. PLEASE PROVIDE MORE INFORMATION.*JB

Electrical System › Wiring › Interior/Under Dash
Filed Jul 3, 2002OH

INSTRUMENT CLUSTER INTERMITTENT FAILURE,ALLOWED VEHICLE TO OVERHEAT WITHOUT WARNING CRACKING THE ENGINE BLOCK AND CYLINDER HEAD, AIR BAG POSSIBLY AFFECTED. *AK

Exterior Lighting › Headlights › Switch
Filed Jul 2, 2002MI

WHEN TURNING ON HEADLIGHTS, CONSUMER HAS TO WIGGLE SWITCH TO GET HEADLIGHTS TO COME ON. SOMETIMES IT TAKES A FEW MINUTES BEFORE HEADLIGHTS COME ON, VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK CONSUMER STATES AT TIMES,THE INSTRUMENT PANEL CLUSTER FAILS TO ACTIVATE UPON STARTING THE ENGINE. *SLC

Air Bags › FrontalCrash1 injured
Filed Jun 19, 2002OK

VEHICLE WAS GOING 30-35MPH AND WAS INVOLVED IN A HEAD ON COLLISON HITTING SIDE DRIVER'S DOOR OF OTHER VEHICLE. UPON IMPACT, NEITHER DRIVER'S OR PASSENGER'S AIR BAG DEPLOYED, CAUSING CONSUMER'S HEAD AND FACE TO HIT WINDSHIELD. DEALER WAS NOTIFIED. VEHICLE WAS TOTALED. PLEASE PROVIDE MORE INFORMATION.*AK

Fuel System, Gasoline
Filed Jun 6, 2002PA

FUEL GAUGE DISPLAYS INACCURATE AMOUNT OF FUEL IN TANK. DEALER WAS NOTIFIED AND A NEW FUEL SENDING UNIT WAS INSTALLED.*AK. CONSUMER ALSO STATED WHILE DRIVING, THE VEHICLE BEGAN STARTING AND STOPPING, THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FUEL PUMP WAS REPLACED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 5, 2002IL

RECALL 00V136000 REPAIRS HAVE NOT CORRECTED THE RECALL PROBLEM. ROTORS HAVE BEEN REPLACED 3 TIMES SINCE FIRST TAKEN INTO DEALER FOR RECALL. *AK BATTERY FAILED AND WAS REPLACED. DASH GAUGES MALFUNCTIONED DUE TO CLUSTER HARNESS FAILURE. THE AIR BAG LIGHT STAYS ON. FOG LAMP SWITCH FAILED. THE FRONT PINION SEAL WAS LEAKING. THE BUCKLE FOR REAR MIDDLE SEAT BELT BROKE. *YH

Structure › Body
Filed May 21, 2002CT

CONSUMER STATES A MOLD ODOR HAS DEVELOPED IN VEHICLE. DEALER FUMIGATED, THEN REMOVED CARPET, HOWEVER, THE PROBLEM STILL EXISTS. MANUFACTURER NOTIFIED. *TT

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed May 15, 2002KS

PLACED GEAR SHIFT IN PARK, THEN WALKED TO THE REAR OF THE VEHICLE AND RAISED THE HATCH. THE VEHICLE STARTED TO ROLL BACKWARD TOWARD THE OWNER, OWNER JUMPED OUT OF THE WAY AND THE VEHICLE PROCEDED INTO ONGOING TRAFFIC. MANAGED TO JUMP IN AND PULLED THE GEAR SHIFT INTO FORWARD GEAR AND PULLED BACK TO SID OF ROAD, NARROWLY MISSING A SEMI-TRUCK.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 10, 2002NC

WHEN APPLYING BRAKES VEHICLE WOULD VIBRATE. VEHICLE TAKEN TO A REPAIR SHOP AND HAD BOTH FRONT ROTORS TURNED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AKI

Visibility › Windshield
Filed May 3, 2002MO

FRONT WINDSHIELD LAMINATES, MAKING BUBBLES, AND CAUSING DIFFCULTIES FOR DRIVER TO SEE THROUGH WINDSHIELD WHEN LIGHT REFLEXES OFF IT.*AK

Seat Belts › Front › Buckle Assembly3 injured
Filed May 3, 2002WA

WHILE DRIVING, CONSUMER TURNED TO THE RIGHT TO AVOID ANOTHER VEHICLE, HOWEVER VEHICLE SKIDDED, HIT A GUARDRAIL, AND THEN ROLLED OVER, THE ORANGE BUTTON TO RELEASE THE SEAT BELT WAS PULLED UP 1/4-1/2 INCHES, SEAT BELT DID NOT HOLD, CAUSING DRIVER TO BE TOSSED AROUND DURING VEHICLE ROLLOVER, CLAIM 47-4282-720. *SLC

Power Train › Automatic Transmission
Filed Apr 22, 2002CA

TRANSMISSION SLIPS, WHEN PLACING IT IN PARK, IT SLIPS BACK INTO REVERSE, IN OTHER WORDS IT DOES NOT LOCK IN PLACE. HE WAS TOLD THAT HIS VEHICLE IS NOT IN RECALL.*AK VEHICLE CONTINUES TO EXHIBIT PROBLEMS WITH THE TRANSMISSION. CONSUMER HAD PLACED VEHICLE IN PARK WHEN IT STARTED MOVING BACKWARDS, TRANSMISSION HAD SLIPPED INTO THE REVERSE POSITION. *JG

Structure
Filed Apr 19, 2002CT

CONSUMER STATES THAT THE TRUCK PISTON, THAT HOLDS UP THE TRUCK SNAPPED, WITHOUT ANY EFFORT, MAKING IT IMPOSSIBLE FOR THE TRUCK TO STAY UP WHEN OPEN, WHICH MAY CAUSE BODILY HARM IF RELEASED. NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →