Page 2 of 8 · complaints 51–100 of 399

1998 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 3, 2007175,000 milesGA

1998 JEEP CHEROKEE SE HAS HAD A FUEL PUMP REPLACED (5 YEARS AGO) BEFORE THE RECALL OF SAME AND NOW THE ENGINE CONTROL MODULE HAS TO BE REPLACED (BOTH TIMES AT A COST OF $1000+ WHICH IS EXCESSIVE AND REALLY MADDENING. *JB

Fuel System, Gasoline › Delivery
Filed Apr 26, 200775,000 milesOR

1998 JEEP CHEROKEE LIMITED 4.0 - WHEN TURNING LEFT AND THE FUEL LEVEL IS BELOW APROX 1/3 FULL THE ENGINE STALLS AND STOPS RUNNING. THIS CREATED A VERY DANGEROUS SITUATION WHEN PROCEEDING THROUGH INTERSECTIONS WITH ON COMING TRAFFIC. I AM AWARE THAT MANY JEEP OWNERS ARE EXPERIENCING THE SAME PROBLEM WHICH LEADS TO A CONCLUSION THAT THIS IS A MANUFACTURER DEFECT. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Oct 16, 2006121,000 milesPA

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, A RATTLING SOUND WAS HEARD COMING FROM THE CATALYTIC CONVERTER IN 04/06. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO REPLACED THE CATALYTIC CONVERTER IN 05/06. A RECALL LETTER FROM THE MANUFACTURER WAS RECEIVED ON 09/09/06, WHICH PERTAINED TO THE POWER TRAIN: CONTROL MODULE (TCM, PCM) AND INSPECTION OF THE CATALYTIC CONVERTER. ON 09/11/06, THE MANUFACTURER WAS CONTACTED REGARDING REIMBURSEMENT FOR THE REPAIRS MADE PRIOR TO THE RECALL. THE MANUFACTURER DETERMINED THAT THE RECALL WAS NOT A MANUFACTURER'S DEFECT, AND THE REIMBURSEMENT CLAIM WAS DENIED. UPDATED 10/31/2006 - *NM

Electrical System › Wiring
Filed Aug 28, 200660,300 milesWI

DT*: THE CONTACT STATED THE AIR BAG LIGHT CONTINUED TO ILLUMINATE IN THE VEHICLE. AS A RESULT THE OTHER GAUGES WOULD NOT ILLUMINATE. WHEN THE VEHICLE WENT OVER A BUMP IN THE ROAD, THE AIR BAG LIGHT WOULD GO OFF AND THE OTHER GAUGES WORKED PROPERLY. THE DEALERSHIP DETERMINED THERE WAS A WIRING PROBLEM WITH THE VEHICLE AND OFFERED TO REPAIR THE VEHICLE AT THE OWNER'S EXPENSE. *AK UPDATED 9/13/2006 - *NM

Equipment › Appliance › Air Conditioner
Filed Apr 26, 200650,000 milesPA

AIR CONDITIONING EVAPORATORS FAILING IN JEEP VEHICLES FROM 96 ON UP, CHEROKEES IN PARTICULAR. IT IS A VERY EXPENSIVE REPAIR FOR A PIECE OF EQUIPMENT THAT SHOULD NEVER FAIL THROUGH NORMAL USE. THE EVAPORATOR IS INSTALLED IN THE HEATER BOX BEHIND THE DASHBOARD AND TAKES 8 HOURS OF LABOR TO REPLACE. THIS IS A COMMON ITEM TO FAIL BUT I THOUGHT I'D ACTUALLY FILE A COMPLAINT AND SEE IF SOMETHING COULD BE DONE. THIS ALSO RESULTS IN VERY POOR DEFROSTING OF THE WINDSHIELD. *NM

Electrical System › Horn
Filed Mar 17, 2006130,248 milesGA

DT*: THE CONTACT STATED THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED A FAULTY CLOCK SWITCH CAUSED THE HORN FAILURE. THE DEALER ORDERED A REPLACEMENT CLOCK SWITCH AND WILL REPAIR THE VEHICLE WHEN IT ARRIVES.

Service Brakes, Hydraulic › Foundation Components › Drum › Drum
Filed Dec 22, 2005112,750 milesCA

THE FIRST INCIDENT HAPPEN AROUND NOV OF 2002, WHILE DRIVING ON A WET ROAD IN TAMPA, FL, SPEED ABOUT 35 MPH. I WAS ATTEMPTING TO STOP AT A STOP SIGN. WHEN I APPLY MY BRAKES, THE REAR BRAKES LOCKED UP AND I SLID THROUGH THE STOP SIGN, MISSING TWO CARS. THE REAR BRAKES LOCK UP AT ODD TIMES. THE BRAKES HAVE BEEN REPLACED AND THE HOUSING HAS BEEN CLEANED, BOTH DRUMS HAVE BEEN TURNED. FLUID HAS BEEN DRAINED FROM SYSTEM AND REPLACED WITH NEW DOT 3 BRAKE FLUID. NO IMPROVEMENT, BRAKES STILL LOCK UP. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Oct 21, 200530,000 milesOH

ALL GAUGES AND LIGHTS, INCLUDING SPEEDOMETER, ON INSTRUMENT PANEL QUIT WORKING. AIRBAG LIGHT COMES ON. INTERMITTENT FAILURES. *JB

Steering › Linkages › Knuckle › Spindle › Arm
Filed Oct 3, 200582,805 milesIN

DT: THE CONTACT STATED THE RIGHT FRONT WHEEL LOCKED IN APRIL 2004. HAD TO REPLACED THE CALIPERS ON 6-22-04. ON 9-15-04 HAD TO REPLACE THE ROTORS, THE CALIPERS, THE SEALS AND THE BRA BECAUSE THEY WERE BURNED OUT. ON 9-15-05 THE CONTACT WAS HAVING THE SAME PROBLEMS. SHE TOOK VEHICLE TO DEALER AND THEY TOLD HER THE SPINDLE WAS BAD. THE SERVICE DEALERSHIP TOLD HER IF SHE DID NOT HAVE THE SPINDLE REPLACED SHE WOULD HAVE THE SAME PROBLEMS AS BEFORE. THIS REPAIR WILL NOT BE COVERED UNDER THE WARRANTY.*AK UPDATED 11/4/2005. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash1 injured
Filed Jun 17, 2005138,000 milesKY

DT: CONSUMER WAS DRIVING ON TWO LANE ROAD AT ABOUT 20 MPH. VEHICLE IN FRONT OF CONSUMER STOPPED, WHEN CONSUMER ATTEMPTED TO STOP VEHICLE BRAKES DID NOT RESPOND, CONSUMER 'S VEHICLE HIT OTHER VEHICLE IN THE REAR. AFTER ACCIDENT CONSUMER DROVE HOME BUT STILL HAD NO BRAKES, HAD TO USE EMERGENCY BRAKE TO STOP. CONSUMER HAD MECHANIC COME TO HER HOUSE TO EXAMINE VEHICLE. MECHANIC FOUND THAT BRAKE ROTORS WHERE SEPARATED. CONSUMER DONE RESEARCH ON INTERNET TO FIND THAT THERE WAS RECALL 00V136000 ON MAKE/ MODEL AND YEAR, BUT MANUFACTURE TOLD CONSUMER THIS VEHICLE WAS NOT INCLUDED IN RECALL .. CONSUMER WAS HAVING PROBLEM FIXED BY REPLACING ROTORS. VEHICLE WAS SERVICED REGULARLY. CONSUMER BELIEVED ROTORS WERE ORIGINAL EQUIPMENT.*AK

Vehicle Speed Control
Filed Mar 30, 200540,400 milesMI

INTEMITTENT FAILURE OF THE SPEEDOMETER AND TACHOMETER AS WELL AS THE AIR BAG WARING LIGHT TURING ON. THESE CONDITIONS WERE APPARENTLY CAUSED BY A FAULTY INSTRUMENT CLUSTER CONNECTOR. THE CONNECTOR WAS REPLACED WITH PART NUMBER 05016261 TO CORRECT THE FAULT. IT APPEARED THAT THE SERVICE PEOPLE WERE FAMILIAR WITH THIS CONDITION AND ITS' CAUSE.*AK

Visibility › Power Window Devices and Controls
Filed Feb 11, 200526,009 milesCO

I PURCHASED THE 1998 JEEP BRAND NEW FROM THE DEALER (6/22/98). ON APPROXIMATELY 2/22/01 THE REGULATOR THAT OPERATES THE LEFT FRONT (DRIVER'S SIDE) POWER WINDOW FAILED AND NEEDED TO BE REPLACED. THE DEALER PERFORMED THIS AND SINCE THE VEHICLE WAS STILL UNDER WARRANTY, THERE WAS NO CHARGE. NOW ON 1/26/05 THE REGULATOR ON THE RIGHT FRONT POWER WINDOW ALSO FAILED. I TOOK IT TO MY LOCAL MECHANIC WHO REPLACED THIS REGULATOR AND I WAS CHARGED $407.40 FOR THIS. IT IS MY CONTENTION THAT THIS REFLECTS AN OBVIOUS VEHICLE PART DEFECT. FOR BOTH TO FAIL COMPLETELY OUT OF THE BLUE SEEMS TO INDICATE A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR. I HAVE A 1989 OLDS THAT MY FATHER PURCHASED NEW, AND WE HAVE NEVER HAD TO REPLACE ANY PARTS OF THE POWER WINDOW UNITS. I REQUEST THAT DAIMLER-CHRYSLER REIMBURSE ME FOR THE COST OF $407.40 FOR THE SECOND INCIDENT. *AK *SC *JB

Electrical System › Wiring › Interior/Under Dash
Filed Feb 5, 2005TN

I PURCHASED A USED 1998 JEEP CHEROKEE AN THE TURN SIGNALS DON'T CUT OFF AFTER GOING AROUND CORNERS BECAUSE THE MULTIFUNCTION SWITCH AND CLOCK SPRING ARE BAD AND THE DEALER SAID THAT I NEED TO FIX THIS BECAUSE THEY HAVE BEEN KNOWN TO SHORT OUT AND DEPLOY THE AIRBAG WHILE DRIVING. *JB

Seat Belts › Front › Buckle Assembly
Filed Dec 16, 200465,908 milesNY

INTERMITTENTLY IT WAS HARD TO UNLOCK THE FRONT PASSENGER SEAT BELT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Vehicle Speed Control
Filed Oct 13, 200415,000 milesNJ

THE VEHICLE ACCELERATED WHILE IN PARK. THE DEALER WAS UNABLE TO FIND ANY DEFECTS. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Oct 5, 2004LA

WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER SWIRLED IN ORDER TO AVOID A PEDESTRIAN AND ANIMAL. CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND HIT A DITCH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. A MEDICAL TECHNICIAN WAS ON DUTY FROM THE AMBULANCE, AND EXAMINED THE DRIVER, WHO WAS OKAY. THE VEHICLE WAS TOWED, AND TOTALED BY THE INSURANCE COMPANY.*AK

Visibility › Rear Window Wiper/Washer › Motor
Filed Sep 22, 2004NC

WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. BUT THIS VEHICLE WAS NOT ON RECALL. *AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Sep 21, 200498,000 milesNC

WHILE DRIVING FUEL GAGE FLUCTUATES LEAVING THE CONSUMER WITH NO KNOWLEDGE OF HOW MUCH GAS IS IN THE GAS TANK. ALSO, THE ELECTRICAL LOCKING MECHANISM FOR THE DOORS MALFUNCTIONED. UPON USING THE AUTOMATIC LOCK BUTTON, IT WILL NOT LOCK UNLESS CONSUMER GETS OUT OF THE VEHICLE, AND USES THE KEY. ALSO, CONSUMER HAS TO USE THE KEY TO LOCK THE TAILGATE. *AK THE CONSUMER SITED THE RECALL FOR THE FUELGAGE NEEDED TO FIX THE VEHICLE. THE VEHICLE WAS NOT COVERED UNDER THE RECALL FOR THE CONSUMERS VEHICLE. *TC

Electrical System › Wiring
Filed Aug 3, 200430,000 milesOH

I OWN A 1998 JEEP CHEROKEE SPORT. I NOTICED RECENTLY A WIRING PROBLEM TO BOTH THE FRONT DOOR SPEAKERS. I CALLED THE DEALER AND THEY TOLD ME IT WAS COMMON FOR THERE TO BE SHORTS IN THE WIRES THAT GO FROM THE BODY INTO THE DOOR. THEY SAID THEY USUALLY SEE THE FAILURES IN THE DOOR LOCK WIRING OR THE POWER WINDOW WIRING. THE SPEAKER WIRING TRAVELS THE SAME ROUTE INTO THE DOOR. I REALIZE THAT THE POWER IN A SPEAKER WIRE WONT PROBABLY CAUSE A FIRE, BUT THE POWER WINDOW MOTOR IS 25 AMPS AND IT COULD CAUSE A MAJOR FIRE IN THE WIRING IF SHORTED. I WAS TOLD BY THE DEALER THAT THE COST TO REPLACE JUST THE SPEAKER WIRING WOULD BE $140 PER DOOR IN LABOR ALONE. IF THERE WERE EVER SOMETHING THAT RECALLS WERE MEANT FOR, THIS IS IT. I AM HAVING THE SPEAKER WIRING REPLACED AT AN AUDIO STORE, BUT I HAVE NO IDEA WHAT TO EXPECT FROM THE POWER WINDOWS OR DOOR LOCKS AT THIS POINT. THIS IS AN UNSAFE CONDITION AND IT SHOULD BE ADDRESSED WITH A RECALL. I JUST CANT AFFORD TO DO IT ON MY DIME. *AK

Seats › Front Assembly › Recliner
Filed Jul 19, 200496,500 milesLA

CONSUMER HAS HAD THE DRIVER'S SEAT REPAIRED THREE TIMES BECAUSE THE ANCHORAGE BROKE. ALSO, PASSENGER'S FRONT SEAT BROKE. MANUFACTURER REPAIRED THE SEAT THE FIRST TIME. THE LAST COUPLE OF TIMES CONSUMER REPAIRED THE SEAT. *AK

Equipment › Appliance › Air Conditioner
Filed Jul 4, 2004KY

AIR CONDITIONING EVAPORATOR FAILURE, WILL NOT HOLD CHARGE. *AK

Parking Brake
Filed Jun 28, 2004100 milesPA

PARKING BRAKE BUTTON POPPED OFF WITH SPRING AS DRIVER WAS TRYING TO ENGAGE PARKING BRAKE. PARKING BRAKE WILL NOT ENGAGE NOW.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Jun 28, 200463,123 milesNJ

RECALL 00V105000 CONCERNING AIR BAG CONTROL MODULE: RECALL REPAIRS WERE PERFORMED ON SEPTEMBER 1, 2001. HOWEVER, THE PROBLEM RECURRED. AIR BAG LIGHT ILLUMINATED WHILE VEHICLE WAS STILL IN MOTION. CONSUMER BELIEVED THIS REPRESENTED A RECALL REMEDY FAILURE, AND NHTSA SHOULD HAVE LOOKED INTO IT AGAIN. . THIS REPORT WAS PRESENTED BY MR. JACK WYLUDA FOR THE ABOVE CONSUMER. *AK

Seat Belts
Filed Jun 14, 200451,000 milesUT

WHEN DRIVING AT ANY SPEED, THE CONSUMER NOTICED THAT DRIVER'S SEAT VIBRATED FROM UNDER THE SEAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE SEAT BROKE OFF THE ASSEMBLY. *AK THE ANCHOR PULLED LOOSE. THE DEALER REFUSED TO REMEDY THE PROBLEM. *SC *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 27, 2004112,000 milesMA

ALL FOUR BRAKE ROTORS WORE OUT. DEALERSHIPS REPLACED THE ROTORS TWICE, BUT PROBLEM RECURRED. ALSO, VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *AK

Air BagsCrash
Filed Feb 26, 200473,806 milesVA

WHILE DRIVING ABOUT 40 MPH VEHICLE RAN HEAD ON INTO A TREE, AND AIRBAGS FAILED TO DEPLOY. *AK

Seats
Filed Jan 30, 2004150,000 milesWI

I SAT IN THE DRIVERS SEAT AND IT PITCHED BACK SO BAD I FELT LIKE I WAS GOING TO LAND IN THE BACK SEAT. I CHECKED A FEW JEEP CHEROKEE GOUPS ON THE WEB AND FOUND OUT SEAT FRAMES HAD A TENDANCY TO BREAK. I THEN CALLED MY JEEP DEALERSHIP AND ASKED ABOUT A POSSIBLE RECALL. THE SERVICE WRITER RESEARCHED IT AND TOLD ME JEEP HAD NO HISTORY OF SEAT PROBLEMS AND HE HAD NEVER HEARD OF A PROBLEM. I REMOVED THE SEAT AND INSPECTED IT. AT FIRST IT LOOKED LIKE THE PROBLEM WAS THAT THE SEAT FRAME HAD BROKEN ON THE FRONT RIGHT CORNER. I REMOVED THE SEAT BACK, FABRIC AND PADDING TO REPAIR THE FRAME, AND FOUND THAT THE SEAT FRAME HAD BROKEN NEAR EVERY WELD.

Seat Belts
Filed Jan 23, 2004OH

THE DRIVER SIDE SEAT BELT DID NOT FASTEN PROPERLY. WHEN EVER THE DRIVER MOVED THE BELT POPPED LOOSE. PLEASE DESCRIBE FURTHER. *JB

Parking Brake
Filed Jan 16, 2004PA

THE EMERGENCY BRAKE RELEASE BUTTON POPPED OUT WHEN APPLIED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC ORDERED THE PART FOR REPLACEMENT. *NM

Electrical System › Wiring › Interior/Under Dash
Filed Nov 19, 2003126,000 milesCO

WHILE DRIVING AT ANY SPEED MOST OF THE DASHBOARD LIGHTS STOP FUNCTIONING. ALSO, AIR BAG LIGHT COMES ON AND STAYS ON. AFTER A FEW MINUTES EVERYTHING WILL RETURN TO NORMAL AND WORK AGAIN. DEALER INFORMED CONSUMER THAT THE WIRING HARNESS UNDER DASH NEEDED TO BE REPLACED.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Sep 9, 2003DE

GAS GAUGE READING INACCURATE, BEEN REPLACED 4 TIMES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 8, 200333,000 milesMA

FRONT BRAKE ROTORS. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Sep 3, 2003FL

1998 JEEP CHEROKEE; WHEN THANSFER CASE IS IN PART-TIME ALL WHEEL DRIVE,THE FRONT WHEELS LOCK WHEN IN 10-15 DEGREE TURN,FOWARD OR REVERSE. THIS CAUSES THE VEHICLE TO COME TO COMPLETE STOP, UNTIL STEERING WHEEL IS RETURNED TO NORMAL POSITION.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 27, 200364,099 milesPA

MANUFACTURING DEFECT IN EXHAUST MANIFOLDS INSTALLED IN THE LATE 90'S TO 4.0 LITER ENGINES ON JEEP PRODUCTS.*MR *CB THE CONSUMERS SECOND VEHICLE A JEEP WRANGLER HAD THE SAME EXHAUST MANIFOLD PROBLEM. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Aug 22, 2003106,000 milesIL

INSTRUMENT PANEL DOES NOT WORK PROPERLY LIKE THE SPEEDOMETER. ALSO, GASOLINE/OIL PRESSURE GAUGE ARE NOT WORKING, AND AIR BAG LIGHT IS ON. DEALER NOTIFIED.*AK

Engine and Engine Cooling › EngineFire
Filed Jul 29, 200380,000 milesMT

WHILE IN THE HOUSE FOR TEN MINUTES THE JEEP CAUGHT ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS ASSOCIATED WITH THE ENGINE. THE HEAT WAS SORT OF INTENSE WHICH MELTED THE PAINT TO THE HOOD, MAKING IT DIFFICULT TO OPEN THE HOOD BY THE MECHANIC. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Jul 20, 2003UT

ON GOING PROBLEM WITH SEVERAL PEOPLE I KNOW INCLUDING MY SON. THEIR 1998. 1999 JEEP CHEROKEE'S WHILE LOSE ALL INSTRUMENT OPERATION. AT THE SAME TIME THE AIR BAG LIGHT COMES ON. FAILURE MAY CONTINUE FOR A COUPLE OF MINUTES OR SEVERAL HOURS. THE DEALER SAYS THERE IS NO REPORTS OF THE PROBLEM AND HAVE FOUND NOTHING WRONG. MY BROTHER IN LAW CALLED THIS MORNING AND GAVE ME THE SAME SYMPTOMS HE IS HAVING WITH HIS JEEP. IT SEAMS TO BE A LARGE SCALE PROBLEM. IT MAY BE TEMPERATURE RELATED BUT ALL THAT I KNOW OF ARE IN CHEROKEES. MY BROTHER'S IS A 97, SON'S IS A 98, ONE OF HIS FRIENDS IS A19 99 AND MY BROTHER IN LAW'S IS ALSO A 99. SON'S FRIENDS IS ALSO A 1998. *AK

Suspension
Filed Jul 18, 2003UT

WHILE DRIVING ON THE HIGHWAY IF THE VEHICLE HIT A SMALL BUMP ON THE ROAD VEHICLE WILL SHAKE AND VIBRATE UNCONTROLLABLY. *AK

Power Train › Automatic Transmission
Filed Jul 9, 2003OH

WHILE DRIVING AND PARKING IN DIRTY TRACK. GOT OUT OF THE VEHICLE TO MOVE SOMETHING ON THE ROAD AND SUDDENLY VEHICLE TOOK OFF AND SMASH EDA BIG ROCK, CAUSING FRONT DAMAGE. DEALER NOTIFIED*AK

Air Bags › Frontal › Sensor/Control Module
Filed Jun 26, 200316,940 milesPA

THE DEALERSHIP INDICATED AND FALSIFIED DOCUMENTS WHICH STATED THE RECALL ON THE AIR BAG MODULE (RECALL NUMBER 00V-105000) WAS COMPLETE BUT IT WASN'T. *NLM *SCC *JB

Air Bags › Frontal › Sensor/Control Module
Filed Jun 26, 2003PA

THE VEHICLE WAS RECALLED (RECALL NUMBER 00V-105000) FOR A FAULTY DRIVERS SIDE AIR BAG MODULE, HOWEVER THE FAILURE OCCURRED ON THE PASSENGER SIDE AIR BAG MODULE. *NLM THERE WAS A FRONT ROTOR RECALL PERFORMED AS WELL. *SCC *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 22, 2003159,000 milesMD

ENGINE COMPLETELY DIES WHILE NEGOTIATING SHARP LEFT OR LEFT U-TURN WHEN FUEL GAUGE READS .25 TANK OR LESS REMAINING. *NLM

Air Bags › Frontal › Sensor/Control Module
Filed Jun 12, 2003FL

WHILE DRIVING AIR BAG LIGHT ILLUMINATED TWICE FOR ABOUT A MINUTE. VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP. MECHANIC STATED THEAT VEHICLE WAS UNDER RECALL 00V105000 FOR AIR BAG CONTROL MODULE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT VEHICLE HAD ALREADY RECALL REPAIRS PERFORMED, BUT THERE WERE NO RECORDS OF RECALL REPAIRS. AIR BAG CONTROL MODULE MUST BE REPLACED AT THE OWNER'S EXPENSE.

Power Train › Automatic Transmission
Filed May 27, 2003117,000 milesCA

THE VEHICLE WAS SERVICED BECAUSE THE SERPENTINE BELT HAD TO BE CHANGED. UPON LEAVING WITH THE VEHICLE THE CONSUMER NOTICED THAT THE VEHICLE COULD BE PUT INTO ANY GEAR WITHOUT PRESSING ANY BUTTON ON SHIFTER. *NLM .*AK

Seats
Filed May 19, 2003GA

DRIVER'S SIDE SEAT HAS BECOME UNSAFE DUE TO BOLT SECURING FRONT LEFT OF SEAT TO VEHICLE BEING TOO SMALL FOR HOLE AND EVENTUALLY WORE THROUGH. NOW DUE TO STRESS FAILURE FROM POOR DESIGN THE SEAT IS UNREPAIRABLE. BASED ON OTHER COMPLAINTS ON THIS WEBSITE, IT APPEARS FRUITLESS TO ASK DEALER FOR APPROPRIATE REPAIRS AT NO COST. THIS POOR DESIGN SHOULD NOT HAVE RESULTED IN ADDED EXPENSE TO OWNER. *JB

Power Train › Automatic Transmission
Filed May 15, 2003NY

THE VEHICLE JUMPED OUT OF PARK AND INTO REVERSE. CAUSE WAS UNKNOWN. *NLM

Seats
Filed May 12, 200356,500 milesIL

DRIVERS SEAT OF 1998 JEEP CHEROKEE CLASSIC FAILED. LEFT FRONT ATTACHMENT RAIL NUT WORKED IT'S WAY THROUGH THE RAILING CAUSING FRONT LEFT PART OF SEAT TO DISLODGE ITSELF FROM SEAT TRACK, WHICH ALLOWED SEAT TO FALL BACK AND TO THE RIGHT. NUTS WHICH ATTACH SEAT TO TRACK ARE SMALLER THAN BOLT HOLES CAUSING NUTS TO WORK THROUGH BOLT HOLES RESULTING IN SEAT TRACK AND SEAT BASE FAILURE. I EXPLAINED TO DEALER THAT THIS WAS NOT NORMAL WEAR AND TEAR. DEALER DID NOT REIMBURSE ME FOR THE COST OF A NEW BASE, WHICH COST $350.00. THE NEW BASE INCLUDED LARGER ATTACHMENT NUTS WITH A NOTE STATING DO NOT USE OLD ATTACHMENT NUTS. THE NOTE AND LARGER ATTACHMENT NUTS REINFORCES THE FACT THAT THE MANUFACTURER KNEW THEY HAD A PROBLEM WITH THESE ATTACHMENT BOLTS, BUT REFUSE TO ACKNOWLEDGE IT OR REIMBURSE CONSUMERS FOR THEIR EXPENSES RELATED TO THIS PROBLEM. *NLM

Power Train › Automatic Transmission
Filed May 8, 200376,000 milesIL

THE VEHICLE JUMPED OUT OF GEAR WHILE DRIVING. THE DEALER WAS NOTIFIED. *NLM

Fuel System, Gasoline
Filed May 6, 2003TX

WHEN THE GAS GAUGE WAS AT A QUARTER TANK, THE VEHICLE STALLED AT HIGHWAY SPEED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash2 injured
Filed Apr 22, 200314,000 milesMD

BRAKES FAILED AT 20 MPH. REAR-ENDED VOLVO STATION WAGON. WAS TOLD BY MECHANIC THAT I NEEDED BRAKES AND ROTORS REPLACED. CHEROKEE HAD LESS THAN 14,000 MILES ON IT. FIVE MONTHS LATER JEEP RECALLED ROTORS. BECAUSE I DID NOT HAVE ORIGINAL OEM PARTS (IE. ROTORS) THEY WOULD NOT ASSIST ME IN DISPUTING INSURANCE RATE INCREASE OR COST OF ROTOR/BRAKE REPLACEMENTS. ***NOTE*** JEEP IS ON THIRD SET OF ROTORS AND IS IN NEED OF YET ANOTHER AS THESE ARE WARPED. AND JEEP IS NOT AT THE 100,000 MILE MARK YET! *NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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