1997 Jeep Cherokee complaints

GAS GUAGE WOULD BECOME STUCK IN ONE POSITION WHILE VEHICLE WAS IN OPERATION, NOT ALLOWING CORRECT LEVEL OF FUEL TO BE SHOWN. CONSUMER WAS LEFT STRANDED TWICE, IN APRIL AND JULY OF 2000. CONSUMER CALLED MANUFACTURER TO SEE IF VEHICLE WAS A PART OF RECALL 97V194002. MANUFACTURER INFORMED CONSUMER THAT HIS VEHICLE WAS PRODUCED ONE MONTH AFTER RECALL ENDED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

VEHICLE HIT A POTHOLE, DROPPED 3 INCHES ON RIGHT SIDE. CONSUMER PULLED OVER, AND NOTICED 3 OF THE BOLTS HOLDING ENGINE HAD BROKEN OFF. *AK RIGHT ENGINE MOUNT BOLTS BROKE OFF IN THE BLOCK, CAUSING A BROKEN FAN SHROUD, FAN BLADE WAS HITTING INNER FENDER WALL. *SLC

ENGINE BOLTS THAT HOLD ENGINE UP HAVE BROKEN OFF AFTER HITTING A POTHOLE. CONTACTED A DEALER.*AK

PRIOR TO RECALL NOTIFICATION, CONSUMER HAD 2 FRONT ROTORS REPLACED, AND WAS ADVISED IT WAS DUE TO CORROSION, AS WELL AS FRONT PADS REPLACED, CONSUMER WAS DENIED REIMBURSEMENT FROM MANUFACTURER, STATING THAT ROTORS DID NOT SHOW SEPARATION OF THE ROTOR FROM THE HUB, DUE TO CORROSION. *JB

ENGINE LOST ALL POWER, CAUSING MULTIPLE NEAR REAR END COLLISIONS. DIAGNOSTICS INDICATED IN CHRYSLER SERVICE MANUAL POSTED "55" (END OF MIL CODES) INDICATING NO FAILED COMPONENTS. SERVICE STATION REPLACED O2 SENSOR AND CLEANED SUBSEQUENT IMPACTS TO FUEL INJECTORS. PER CHRYSLER SERVICE MANUAL, O2 SENSOR FAILURE CODE "21" SHOULD HAVE BEEN INDICATED FOR SUCH FAILURES, THUS AFFORDING A WARNING TO DRIVER OF FAILED COMPONENT.*AK

CONSUMER IS NOT SURE WHAT ENGINE PROBLEMS ARE. SENDING FORM TO CONSUMER, DETAIL INFORMATION WILL BE ADDED.*AK

CONSUMER RECEIVED RECALL NOTICE 97V194002. RECALL WAS REPAIRED BY DEALERSHIP. HOWEVER, AFTER REPAIRS, CONSUMER HAS HAD TO HAVE REPAIR WORK PERFORMED ONE MORE TIME. *AK CONSUMER STATES FUEL GAUGE SEEMS DEFECTIVE AGAIN. AIR BAG MODULE AND REPOSITION MODULE REPLACED. *SLC

WHEN APPLYING BRAKES THERE IS PULSATING AND GRINDING, AND ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM. *AK CONSUMER STATES ROTORS HAVE BEEN REPLACED TWICE DUE TO RECALL 00V136. *SLC

FIRST , THIS CAR WAS BOUGHT BRAND NEW WITH MY EX-HUSBAND, NICOLAS JONVILLE. WE BOUGHT THE CAR IN OCTOBER, 1997, FROM A JEEP DEALER IN DES PLAINES, ILLINOIS. IT WAS A SALES DONE THROUGH INTERNATIONAL AUTOSOURCE. WE THEN BROUGHT THE CAR OUT TO CALIFORNIA. SINCE JUNE, 2000, THIS CAR HAS EXPEIENCED O2 SENSOR PROBLEMS, EXHAUST MANIFOLD CRACK, SPRING DEFECTIVE ATTACHED TO RIGHT FRONT SHOCK, AND FUEL TANK ACCURACY PROBLEM. I HAVE A THREE YEAR OLD CHILD AND DRIVE THIS CAR JUST TO TAKE HER TO PRE-SECHOOL AND SHOPPING. I WORK OUT OF THE HOME. I BELIEVE THE PROBLEMS I HAVE EXPERIENCED IN ONE YEARS TIME ARE ABUNDANT. I DON'T DRIVE DAILY INTO LOS ANGELES OR SAN DIEGO, CALIFORNIA. I DRIVE BARELY 20 MILES A DAY. I DO BELIEVE THESE PROBLEMS DO CAUSE SAFETLY PROBLEMS FOR MY DAUGHTER AND MYSELF. I HAVE FEARS OF STALLING DUE TO FUEL PROBLEMS. I HAVE FEARS OF HITTING SOMETHING THAT AFFECT THE SPRING ON THE HIGHWAY AND GETTING IN A BAD ACCIDENT. I NOW HAVE FEARS OF DRIVING THE CAR LONG DISTANCES SINCE THE EXHAUST MANIFOLD CRACK CAUSED ME TO EAT TOO MUCH GAS. THE CAR IS ONLY OVER THREE YEARS OLD. I WANT SOME ANSWERS AND WILL SENDING THIS INFORMATION FURTHER WITH CERTIFIED DOCUMENTATIONS OF MY LETTERS, MY REVIEWS OF MECHANIC VIEWS AND THE DEALERS DOCUMENTATION. THE DEALER HAS BEEN NON-SUPPORTIVE OF FIXING ANY OF MY PROBLEMS WITHOUT PAYING A HIGH PRICE WHEN I BELIEVE THESE ARE MANUFACTURER PROBLESMS.*AK

WHILE TRAVELING 40MPH VEHICLE STALLED AND DIED. NO PRIOR WARNINGS, AND VEHICLE WOULD NOT START. TOWED IT TO DEALER. *AK

FUEL GUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL, CAUSING VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL, VEHICLE NOT INCLUDED IN RECALL. *AK

WE HAVE JUST BE TOLD THAT WE WILL HAVE TO REPLACE OUR ENGINE, BECAUSE OF THE OIL PRESSURE IN THE ENGINE. WE HAVE HAD REPAIRS MADE FOR THIS PROBLEM EVERY 2 TO 3 MONTHS. WE HAVE HAD THE SAME COMPANY WORK ON OUR JEEP IF YOU NEED FURTHER INFORMATION. THIS PROBLEM HAS GOTTEN SO BAD THAT THE ENGINE HAS TO BE REPLACE TO FIX THIS PROBLEM. I HAVE SPOKE TO OTHER CUSTOMERS AND THEY TO HAVE HAD TO REPLACE THEIR ENGINE TO STOP THIS PROBLEM. I CAN NOT BELIEVE THAT I PAID $35,000.00 FOR MY JEEP AND NOW HAVE TO PUT IN A NEW ENGINE. CHYSLER HAS TO HAVE HAD OTHER COMSUMER WITH THE SAME PROBLEM. WE HAVE BEEN BUYING CHYSLER FOR A LOG TIME, AND NEVER HAD A PROBLEM LIKE THIS BEFORE. I HOPE THAT YOU LOOK INTO MY PROBLEM. ANY HELP ON YOUR IN WOULD HELP OUR FAMILY.*AK

BRAKE PADS WORN AND NEEDED REPLACEMENT. *SLC

PARKED CAR WOULD NOT START UNTIL MECHANIC BANGED ON GAS TANK. MECHANIC INDICATED SOMETHING WAS WRONG WITH FUEL PUMP. HAVE YOU HAD ANY NOTICE OF FUEL PUMP SERVICE RECALLS FOR 97 JEEP CHEROKEE'S?. *AK

ENGINE DIES WHEN MAKING A TURN WITH A 1/4 TANK OF GAS OR LESS. ENGINE WILL RUN AS LONG AS YOU DRIVE WITHOUT MAKING ANY SHARP TURNS. HAVE NOT RUN OUT OF GAS EVEN WHEN THE GAUGE SHOWS EMPTY AS LONG AS YOU DRIVE STRAIGHT. CONTACTED DEALER TO CHECK FOR ANY RECALLS( SPIRIT CHRYSLER AND JEEP). THE RESPONSE WAS , A RECALL ON DEFECTIVE FUEL GAUGE ONLY AND WOULD NOT COVER MY PROBLEM. ALSO THE SERVICE PERSON TOLD ME THIS IS VERY COMMON PROBLEM AND IT IS A WEAK FUEL PUMP AND IT WOULD COST $495.00 TO REPLACE. HE ALSO ADVISED THAT MOST OWNERS NEVER LET THEIR GAUGE GO BELOW 1/2 BECAUSE OF THIS PROBLEM . I DON'T BELIEVE A WEAK FUEL PUMP WOULD CAUSE THIS. IT SOUNDS LIKE THE FUEL PICKUP IS LOSING PRIME BECAUSE OF THE LACK OF BAFFLES IN THE TANK TO KEEP THE FUEL FROM MOVING. THIS SOUNDS LIKE IT COULD BE A VERY SERIOUS PROBLEM. I PURCHASED THIS VEHICLE FROM MY DAUGHTER AND SHE ADVISED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST 30000 MILES. BEEN. *AK

CONSUMER WAS TRAVELING 65 MPH & VEHICLE STARTED MAKING A REAL LOUD NOISE. CONSUMER PULLED OVER TO SEE WHAT WAS WRONG, IT SEEMED OKAY TO DRIVE VEHICLE HOME. NEXT DAY VEHICLE WAS TAKEN TO GARAGE, MOTOR BOLTS BROKE OFF. DEALER WAS CONTACTED, BUT BECAUSE OF NO WARRANTY, THEY DIDN'T SEEM CONCERNED.*AK

CONSUMER HEARD GRINDING NOISE. DEALER INFORMED HIM THERE WAS A TSB OUT TO HELP CORRECT THIS PROBLEM. BEARINGS IN REAR AXLE HAD WORN OUT, ENTIRE REAR AXLE HAD TO BE REPLACED . CHRYSLER PAID FOR CLOSE TO HALF OF COST OF REPAIR. *AK *SLC

I THINK THAT THE OVERALL SERVICE OF THE JEEP DEALER REALLY STINKS. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK

GAS GAUGE INDICATES THAT THERE IS MORE GAS IN TANK THAN THERE ACTUALLY IS. ALSO, MORE FUEL IN RESERVOIR THAN INDICATED. ONCE VEHICLE RAN OUT OF GAS IN MIDDLE OF THE ROAD.*AK THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *YH

ACCIDENT ON 11-08-2000 WET SURFACE, UPON APPLY ABS BRAKES THE VECHILE SLED INTO INTERSECTION STRIKING A GRAVEL TRUCK SUFFERING APPROX. $ 9,000 IN DAMAGE JEEP WAS STRUCK ON THE LEFT FRONT AND TOOK THE ENTIRE FRONT CLIP OFF, BUT THE AIRBAGS DID NOT DEPLOY, AT WHAT SPEED ARE THE BAGS SUPPOSE TO DEPLOY, AND IS THIS A FACTORY DEFECT?*AK

WHILE DRIVING SMOKE STARTED COMING FROM UNDER THE HOOD AND VEHICLE CAUGHT ON FIRE. JEEP DEALER HAS INSPECTED VEHICLE.*AK CONSUMER STATES THAT FOUR PEOPLE WERE INJURED, POSSIBLE ENGINE FAILURE. *SLC

I FEEL ALL THESE FALURES ARE RELATED. THE FUEL INDICATION HAPPENED FIRST ON 10/16/00 BUT THE REST WAS ON THE DATES INDICATED. I HAVE NOTICED FACTORY RECALLS FOR THESE PROBLEM FOR MY YEAR JEEP, BUT MY VIN SUPPOSEDLY DOES NOT REQUIRE ANY SERVICE. I AM DISSAPIONTED IN JEEP SINCE THIS IS HAPPENING SO CLOSE TO THE WARRANTEED TIME.*AK

WHILE DRIVING ON THE FREEWAY AT SPEEDS OF APPROXIMETELY 70MPH AND HITTING BUMPS ON THE ROAD THE FRONT END GOES INTO A VIOLENT WOBBLE ALMOST LOST CONTROL. AFTER SLOWING DOWN IT STOPS. THIS HAS OCCURRED ~7 TIMES AND IS NOWW IN THE 4TH ROUND OF REPAIRS. DEALER DOES NOT KNOW WHAT IS CAUSING PROBLEM NOR HOW TO CHECK TO MAKE SURE IT IS FIXED.*AK

DEALERSHIP DID NOT PERFORM RECALL (97V-194) FOR THE CONSUMER, WHICH FAILED AND CAUGHT THE VEHICLE ON FIRE. (ANTON AZAR WRITING IN FOR CONSUMER) *MJS

WHEN DRIVING AND UPON CHANGING THE LOW BEAM FROM LOW TO HIGH, AND WHEN SWITCHING BACK TO LOW HEADLIGHTS WERE INOPEARBLE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED PARTS. HOWEVER, PROBLEM STILL OCCURS.*AK

WHILE DRIVING ON THE HIGHWAY AT 45 MPH JEEP SWERVED TO THE OTHER LANE OF ONCOMING TRAFFIC, CONSUMER YANKED STEERING BACK TO CORRECT LANE, CONSUMER TRIED TO STOP, AND VEHICLE WOULD NOT STOP. CONSUMER HAD TO COAST UNTIL VEHICLE STOPPED ON ITS OWN. CONSUMER TOOK VEHICLE TO A MECHANIC, AND HE PULLED OFF FRONT WHEELS AND NOTICED FRONT BRAKE ROTORS WERE CRACKED. CONSUMER WAS HAVING THE SAME PROBLEM AS MENTIONED IN THE RECALL 00V136000 ON HYDRALIC BRAKE ROTOR AND DISC. *AK

DRIVER'S SEATBELT TENSIONER MALFUNCTIONED WHICH WONT PROTECT OCCUPANT IN EVENT OF A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )

THUMPING HEARD ON ACCELERATION OR ON BUMPY ROAD

METAL AROUND DRIVER'S DOOR LATCH HAS RIPPED AWAY, LEAVING LATCH SITTING WITH NO SUPPORT. DEALER HAS BEEN CONTACTED.*AK

WHEN VEHICLE ONLY HAS A QUARTER OF A TANK OF FUEL AND WHEN MAKING A LEFT HAND TURN, VEHICLE STALLS OUT WITHOUT PRIOR WARNING. ALSO, NOTE RECALL 97V194002 FOR THE SAME TYPE OF PROBLEM DOES NOT INCLUDE THIS VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

HOW CAN THE FREON IN A SYSTEM OUTLAST THE SYSTEM ITSELF? THERE MUST BE SOMETHING WRONG WHEN THE BEARINGS IN THE SYSTEM FREEZE U, P CAUSING THE BELT TO BURN UP AND TOTALLY DISABLING THE AUTOMOBILE. *AK

THE VEHICLE HAS A LOT OF HESITATION. I NEED TO HAVE THE POWERTRAIN CONTROL MODULE REPLACED AND MAYBE THE CATALYTIC CONVERTER. THE VEHICLE KEEPS TRYING TO DIE. I WANT TO KNOW WHAT INFORMATION THE DEALER NEEDS IN ORDER TO REPLACE THESE PARTS. ACCORDING TO THE WARRANTY BOOKLET THESE PARTS ARE WARRANTED.

THE ABS LIGHT KEEPS COMING ON. THE PAD/SHOES WERE REPLACED AT 72,000 MILES FOR THE SECOND TIME. I NOTICE ON THE FAQ SECTION THERE ARE A LOT OF COMPLAINTS REGARDING THE BRAKE SYSTEM. THE MANUAL INDICATES THE BRAKES WILL SELF ADJUST AND THE LIGHT WILL GO OUT. THE LIGHT GOES OUT BUT WITHIN A DAY IT COMES ON INTERMITTENTLY. DO YOU OR THE MANUFACTURER HAVE SUGGESTIONS ON A REMEDY FOR THIS PROBLEM?

GRINDING NOISE FROM REAR AXLE.

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS

CONSUMER IS BEING DENIED RECALL REPAIR (00V-105) BY THE DEALERSHIP, DEALERSHIP DOES NOT HAVE THE TIME TO COMPLETE RECALL REPAIRS. *MJS

WHILE DRIVING ABOUT 65 MPH HOOD POPPED OPEN, WHICH COULD HAVE CAUSED A CRASH. JEEP HAS BEEN TOWED TO DEALERSHIP FOR REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER WAS HAVING VEHICLE SERVICED FOR AIR BAG RECALL AND THE DEALERSHIP REPAIR RECALL ON THE ROTORS WITHOUT NOTIFICATION TO OWNERS, ROTORS WERE REPLACED PRIOR TO REPAIR. *MJS

WHEN DRIVING THERE IS A GRINDING NOISE PRESENT IN THE REAR. THIS IS ALSO CAUSING VEHICLE TO STOP RUNNING. DEALER HAS REPLACED REAR AXLE. *AK

RECALL REMEDY DID NOT CORRECT THE RECALL 97V194002 CONCERNING FUEL SENDING UNIT. WHEN VEHICLE WAS HALF FULL AND WHEN MAKING A LEFT TURN IT WOULD COMPLETELY SHUTDOWN WITHOUT WARNING. *AK

WHILE DRIVING ENGINE CHECK LIGHT CAME ON. CONSUMER PULLED OVER TO CHECK UNDER THE HOOD. CONSUMER INDICATED THAT BEFORE ENGINE CHECK LIGHT CAME ON, GEARS WERE SLIPPING. A COUPLE OF DAYS BEFORE, ENGINE QUIT AND VEHICLE WOULD NOT GO OVER 25MPH. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS A COMMON TRANSMISSION PROBLEM. DEALER REBUILT TRANSMISSION. AT ANOTHER TIME, CONSUMER HEARD A LOUD BANG. SHE STOPPED/LOOKED UNDER CAR, AND NOTICED OIL ON THE BACK WINDOW DUE TO ENGINE ROD BREAKING OFF, PIERCING THREE HOLES IN OIL PAN. NO WARNING AT ALL, AND THEN VEHICLE DIED. *AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

AFTER VEHICLE WAS PARKED ON AN INCLINED DRIVEWAY WITH MANUAL TRANSMISSION ON, BUT NOT LEFT IN GEAR. PARKING BRAKE WAS APPLIED, BUT DID NOT HOLD VEHICLE.*AK

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

CONSUMER IS NOT ABLE TO OBTAIN RECALL REPAIR (00V-136) DUE TO LACK OF PARTS. *MJS

ROTORS HAVE WARPED TWICE. DEALERS SAY IS WEAR ITEM. SOMETHING IS CAUSING THE EXCESS HEAT TO CAUSE WARPAGE AT SUCH LOW MILES.*AK

WHILE DRIVING ENTIRE ELECTRICAL SYSTEM WENT OUT. FUSES WERE CHECKED AND REPLACED TO REPAIR. THE NEXT DAY THE ENTIRE INSTRUMENT PANEL WENT OUT OTHER THAN THE CRUISE CONTROL. THE DEFECT DOES NOT ALLOW THE CONSUMER TO HAVE ACCESS TO SEE SPEEDOMETER AND OTHER IMPORTANT PARTS. *AK