1997 Jeep Cherokee complaints

ABS LIGHTS COME ON AND STAY ON. ABS ACTIVATES ON DRY PAVEMENT. WHEN BRAKES ARE APPLIED THEY DON'T HOLD.*AK DEALER REPLACED THE RIGHT REAR WHEEL SENSOR, HOWEVER PROBLEM STILL OCCURS. *SLC

WHILE IN PARK VEHICAL JUMPED OUT OF GEAR INTO REVERSE, CAUSING INJURIES.*AK

AFTER RETURNING FROM THE GROCERY STORE, I PARKED THE CAR IN THE DRIVEWAY. 30 MINUTES LATER, I LOOKED OUT THE WINDOW TO SEE BLACK SMOKE COMING OUT OF THE HOOD AND THE TOP OF THE HOOD WAS BLACK & BLISTERED. WE DIALED 911 TO REPORT THIS AND THE CITY OF NORTHAMPTON, MA SENT THE FIRE DEPARTMENT AND POLICE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED THEY WERE UNABLE TO OPEN THE HOOD RELEASE BECAUSE IT HAD BEEN MELTED BY THE HEAT. THEY FORCIBLY OPENED THE HOOD AND HOSED DOWN THE ENGINE COMPARTMENT UNTIL IT HAD COOLED TO A SAFE POINT. THEY FILED A REPORT AND THE POLICE ALSO FILED A REPORT. THE CAR WAS TOWED TO A LOCAL CHRYLSER DEALER THAT SAME DAY. ON MONDAY, JULY 22, 2002 I NOTIFIED MY INSURANCE COMPANY MET LIFE. THEY SENT AN APPRAISER THAT WEEK WHO STATED THAT THE ENGINE FIRE WAS CAUSED BY DEBRIS ENTERING THE INTAKE MANIFOLD. I NOTIFIED CHRYSLER MANUFACTURING COMPANY AT THEIR CONSUMER COMPLAINT NUMBER AT 9AM MONDAY JULY 22ND THAT THERE HAD BEEN AN ENGINE FIRE IN MY 1997 JEEP CHEROKEE SPORT. I ALSO RECEIVED INFORMATION THAT DAIMLERCHRYSLER IS RECALLING OVER A MILLION SPORT UTILITY VEHICLES FROM 1999 TO 2002 BECAUSE OF A MANIFOLD PROBLEM THAT COULD CAUSE AN ENGINE FIRE. MANY OF THESE CARS WERE JEEP CHEROKEE MODELS. IT HAS BEEN DESCRIBED TO ME BY THE MECHANIC AND INSURANCE APPRAISER THAT THIS IS WHY MY CAR HAD AN ENGINE FIRE. TODAY I AM FILING THIS COMPLAINT, JULY 29, 2002. CHRYSLER CORPORATION HAS NOT RETURNED MY CALLS OR GONE TO SEE THE CAR AND REVIEW THE CAUSE OF THE ENGINE FIRE.

THIS VEHICLE HAS THE SAME PROBLEM WITH THE FUEL SENDER UNIT AS STATED IN RECALL 97 V 194 002. HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER RECALL BECAUSE IT WAS MANUFACTURED 13 DAYS AFTER RECALL MANUFACTURING DATE. *AK CONSUMER ADDS VEHICLE RAN OUT OF GAS TWICE WHILE ON THE HIGHWAY AND HAD TO BE TOWED. *TT

AIR CONDITIONER EVAPORATOR DEFECTIVE, SEVERAL DEALER MECHANICS AGREE THIS IS A COMMON SITUATION WITH THIS SPECIFIC MODEL. NON-DEALER MECHANICS ALSO SEE THIS AS SITUATION COMMONLY. CHRYSLER HAS ISSUED EXTENDED WARRANTY FOR OTHER VEHICLES FOR SIMILAR PART BUT WON'T FOR THIS MODEL. ALSO, PREVIOUS CONDENSATION LEAKAGE FROM FRONT PASSENGER AIR VENTS.*AK

THERE SEEM TO BE A LOT OF COMPLAINTS ON THE ROTORS WARPING AND YET THERE IS NO RECALL. 3RD TIME REPLACING THEM, DEALER SAYS IT MUST BE US. *AK

STEERING COLUMN LOCKED UP WHILE TRAVELING ON HIGHWAY, ALSO STEERING LOCK BROKE OFF. DEALERSHIP IS AWARE OF PROBLEM. *AK. *JB

TRANSMISSION WAS SLIPPING SINCE DECEMBER 2001. CONSUMER WOULD PUT TRUCK IN PARK AND IT WOULD SLIP OUT OF GEAR. ONCE HE THOUGHT THAT HAD PLACED VEHICLE IN PARK, AND FOUND THAT HE HAD TO JUMP BACK INTO VEHICLE BECAUSE IT WAS GOING BACKWARD. VEHICLE IN REPAIR SHOP REPLACING TRANSMISSION.*AK

WHILE DRIVING AN ACCIDENT OCCURRED, AND AIR BAGS DID NOT DEPLOY, ALSO THE SEAT BELT MALFUNCTIONED, THERE WAS ONE INJURY. *AK *YH

AIR CONDITIONER COIL LEAKING, SAME PART ON GRAND CHEROKEE RECALLED. *AK

VEHICLE WOULD RUN OUT OF GASOLINE WHILE GAS GAUGE INDICATED A SIGNIFICANT AMOUNT OF FUEL IN TANK. DEALERSHIP HAS NOT EXAMINED VEHICLE. INFORMED CONSUMER THAT THIS VEHICLE WAS INCLUDED IN RECALL CAMPAIGN 97V194002 DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATIOIN / DOCUMENTATION.*AK

CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND SLID INTO A PATCH OF BLACK ICE, LOSING CONTROL OF VEHICLE. THEN, RAN INTO A GUARDRAIL AND ANOTHER MOTORIST. UPON IMPACT, DRIVER'S SIDE AIRBAG DID NOT DEPLOY.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB

VEHICLE NEVER OFF ROAD. REPAIR DEALER REPLACED AXLE PART #2011001 FOR A COST OF $1265.00. REPAIR DEALER IS NAPA CHRYSLER, 333 SOSCOL AVE., NAPA, CA 94559, 707-224-3166.

CONSUMER STATES THAT THE GAS GAUGE IN THE VEHICLE IS DEFECTIVE, THE GAUGE WILL READ THAT THE FUEL TANK IS FULL BUT THEN THE CONSUMER RUNS OUT OF GAS. *AK *YH

MOTOR MOUNTS WERE REPLACED TWICE. CONSUMER WAS TRAVELING ON HIGHWAY AND FELT A VIBRATION INSIDE OF VEHICLE. HE WAS ABLE TO PULL OVER. VEHICLE HAD TO BE TOWED.*AK

DRIVER STARTED THE VEHICLE, BUT PROCEEDED TO EXIT THE VEHICLE, AS CONSUMER EXITED THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WAS UNABLE TO STOP VEHICLE. VEHICLE ROLLED INTO TREES AND BUSHES. *TT

FUEL GAUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL WHICH COULD CAUSE VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL. PLEASE GIVE ANY FURTHER DETAILS.*AK

REAR BEARING FAILED, SEALED TRANSMISSION HAVE TO REPLACE ENTIRE TRANSMISSION AS A UNIT.*AK

VEHICLE WAS IN PARK AND RUNNING, AND GEAR SHIFT JUMPED FROM PARK INTO DRIVE AND TOOK OFF. CONSUMER TRIED TO STOP IT, AND VEHICLE RAN OVER HER LEG. DEALERSHIP WAS AWARE OF PROBLEM.*AK

THE BUTTON ON THE PARKING BRAKE DETACHED RENDERING IT INEFFECTIVE.*AK

HOOD BECAME UNATTACHED FROM THE VEHICLE WHILE DRIVING. CABLE MUST HAVE SNAPPED. VISION WAS BLOCKED BY HOOD. CONSUMER FEELS THIS IS VERY DANGEROUS BECAUSE DRIVER CAN'T SEE WHERE TO GO. *AK

GRINDING TICKING SOUND AND GAS LEAKS. DEALER SAID THE TANK WARPED AND THE NOISE CAME FROM READ DIFFERENTIAL BEARINGS. WATER LEAKS FROM WINDSHIELD

WAS DRIVING 65MPH AND HEARD A CLUNKING NOISE. HAD TAKEN VEHICLE TO PRIVIATE MECHANIC, AND WAS INFORMED THAT BOLTS HAD EITHER SHEARED OFF OR WERE BROKEN OFF ON RIGHT SIDE MOTOR MOUNTS. THIS CAUSED ENGINE TO DROP ONTO FRAME. FIRST TIME VEHICLE WAS DIABLED. CURRENTLY, THIS WAS SECOND TIME. ADVISED NOT TO DRIVE VEHICLE.*AK

ROLLAWAY IN REVERSE WHILE IN PARK- LEFT FOR WORK IN A.M., BACKED OUT OF DRIVEWAY AND PROCEEDED TO PUT VECHICLE IN PARK ON DIRT ROAD TO GET OUT AND PUT MAIL IN MAILBOX. AFTER TURNING AROUND FROM PUTTING MAIL IN MAILBOX SAW THAT VECHICLE WAS MOVING BACKWARD. *AK

TRANSMISSION JUMPED OUT OF PARK AT IDLE AND KNOCKED ME DOWN AND BACKED OVER ME AT SLOW SPEED.*AK

VEHICLE SLIPS OUT OF PARK INTO REVERSE. CONTACT DEALER, AND DEALER STATED WASN'T POSSIBLE FOR THAT TO HAPPEN.*AK

THE EVAPORATOR CORE SHOULD NOT GO ON A 5 YEAR JEEP. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

MY VEHICLE RAN OUT OF GAS IN TRAFFIC WHILE THE GAGE STILL SHOWED OVER 1/8TH OF A TANK OF FUEL. I ALMOST WAS RUN OVER BY TRAFFIC WHEN I GOT OUT OF MY CAR WHEN IT STOPPED WITH NO WARNING. NHTSA HAS A RECALL ON FILE FOR THIS EXACT PROBLEM BUT THE DEALER AND MANUFACTURER SAYS IT DOES NOT APPLY TO MY VEHICLE. THE NSTSA CAMPAIGN NUMBER IS 97V194000, MANUFACTURER CAMPAIGN NUMBER IS 755. SINCE THEY SAY MY VEHICLE NUMBER IS OUTSIDE THE RANGE OF THIS RECALL, THEY SAY I MUST PAY FOR THE REPAIRS MYSELF. I BELIEVE THAT THIS RECALL DOES NOT INCLUDE ALL THE VEHICLES AFFECTED AND SHOULD BE EXPANDED TO INCLUDE ALL AFFECTED VEHICLES. *AK

IN FEBRUARY OF 1998 WE RECEIVED A LETTER DATED FEBRUARY 19, 1998. THE LETTER DESCRIBED A POSSIBILITY OF AN INACCURATE FUEL GUAGE DUE TO A FUEL LEVEL SENDING UNIT. WE CALLED THE DEALER AND WERE TOLD TO WAIT FOR NOTIFICATION FROM THE FACTORY. NOTIFICATION NEVER CAME. WE CHECKED ON OTHER OCCASIONS BY PHONE OR WHEN THE VEHICLE WAS IN FOR SERVICE. WE WERE TOLD NOTHING. ON TWO OCCASIONS, ONE RECENTLY OUR VEHICLE HAD TO BE TOWED FOR A NO START CONDITION. WHEN THE VEHICLE WAS EXAMINED IT WAS FOUND TO BE OUT OF FUEL (ON BOTH OCCASIONS). WE TOOK THE VEHICLE IN TO HAVE THE PROBLEM RECTIFIED AND WAS TOLD OUR VEHICLE WAS NOT INVOLVED IN THE RECALL (NHTSA CAMPAIGN # (97V194000). WE CONTACTED CHRYSLER AND WERE TOLD IN SO MANY WORDS "SORRY WE CAN NOT HELP". I FIND IT DIFFICULT TO UNDERSTAND HOW WE RECEIVED THE LETTER IN THE FIRST PLACE, AND SECONDLY WHY THE VEHICLE WOULD BE DOING EXACTLY WHAT THE LETTER AND FROM WHAT I UNDERSTAND THE RECALL BULLETIN SAYS IT WILL DO.*AK

THE VEHICLES GAS GUAGE IS INACURATE AND SHOWS MORE FUEL THAN ACTUALLY IN TANK. THERE HAS BEEN OTHER RECALLS FOR THE FUEL SENDING UNIT FOR THIS VEHICLE, HOWEVER CHRYSLER SAYS MY MANUFACTURE DATE DON' T FALL IN THE RECALLS TIME FRAME. *AK

MY 1997 JEEP CHEROKEE GAS GUAGE IS NOT WORKING PROPERLY.WHEN IT GETS TO A QUARTER OF A TANK YOUR REALLY ON EMPTY.I SEE THAT THERE HAS BEEN 3 RECALLS FOR THIS PROBLEM,HOWEVER ACCORDING TO MY CHRYSLER DEALER MY VEHICLE IS NOT INCLUDED IN ANY OF THESE RECALLS. *AK

FUEL LEVEL INDICATOR INDICATES SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED.*AK

WHILE DRIVING ON HIGHWAY AT 60 MPH VEHICLE SLIPPED OUT OF GEAR FROM DRIVE INTO NEUTRAL, AND RPMS WERE RACING FROM 2-3. ALSO, TRANSMISSION FLUID WAS LEAKING AND VEHICLE WAS JERKING, VEHICLE WAS PULLED TO SIDE OF ROAD. CONSUMER TOOK VEHICLE TO THE DEALER, WHO LATER DETERMINED THAT TRANSMISSION HAD FAILED, AND NEEDED REPLACING. *AK CONSUMER NO LONGER OWNS THIS VEHICLE. *SLC

WHEN DRIVING AT 65 MPH AND WITHOUT PRIOR WARNING VEHICLE CUT OFF, CAUSING LOSS OF ALL POWER. VEHICLE WAS TAKEN TO DEALER, WHO LATER DETERMINED THAT CAUSE WAS FUEL GAUGE WHICH MALFUNCTIONED. FUEL GAUGE MALFUNCTIONED, IT FAILED TO READ THE ACTUAL FUEL READING. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

PE 01 021: VEHICLE WAS PARKED AND RUNNING WHEN ITJUMPED OUT OF GEAR AND RAN BACKWARD INTO A GATE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

DUE TO STEERING WHEEL AND DASHBOARD BEING TOO LOW, CONSUMER HAS SUFFERED LEG INJURIES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

CONSUMER WAS TEST DRIVING AND MADE A U TURN AND VEHICLE SHUT OFF WITH PRIOR WARNING. MECHANIC TOLD HIM THAT FUEL PRESSURE GAUGE, AND THEN A LIGHT CAME ON. ALSO, TAIL LIGHTS WERE OUT, AND COMPUTER WAS RESET. DEALERSHIP WAS AWARE OF PROBLEM.

FUEL TANK WILL REGISTER A HALF OF TANK AND LIGHT UP LIKE THERE WAS NO GASOLINE INSIDE OF VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

CONSUMER WAS COMING TO A GRADUAL STOP, TRAVELING 25-30MPH ON DRY PAVEMENT WHEN ABS BRAKING SYSTEM FAILED, CAUSING CONSUMER TO HAVE A FRONTAL IMPACT COLLISION. DEALER WAS CONTACTED FOR THIS PROBLEM, BUT STATED THE BRAKING SYSTEM WAS FINE. PLEASE PROVIDE FURTHER DETAILS.*AK

WE BROUGHT THE VEHICLE TO LEHIGHTON MOTORS IN LEHIGHTON, PA AND THEY WERE NOT ABLE TO DETECT THE PROBLM SO WE WERE FITTED WITH A BLACK BOX AND WERE TOLD TO DRIVE AROUND AND ACTIVATE THE BLACK BOX WHEN THE PROBLEM HAPPENED. THIS WAS A DANGEROUS SITUATION FOR US. THEY CHANGED BOTH O2 SENSORS. THE PROBLEM PERSISTED, AND THEY DECIDED THAT THE FUEL TANK SENSOR PACKAGE NEEDED REPLACEMENT. ALL THIS COST BOUT $800.00 FOR PARTS THAT WERE IN A CAR WITH 35,000 MILES, AND IT PUT US IN SERIOUSLY DANGEROUS CIRCUMSTANCES. WE CONTCTED DAIMLER/CHRYSLER FOR RELIEF, BUT TO NO AVAIL. PLEASE INVESTIGATE THIS SITUATION. *AK

RECALL 97V194000. THIS VEHICLE NOT INCLUDED. FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVER TIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN ACTUALLY IS PRESENT.*AK *JB

ON 2 OCCASIONS POWER OPERATED WINDOWS, FRONT AND REAR POWER WINDOWS ON DRIVERS SIDE FAILED TO OPERATE PROPERLY BY GOING UP OR DOWN. DEALERSHIP HAS NOT EXAMINED VEHICLE AND A PRIVATE MECHANIC WAS REPLACING UNKNOWN COMPONENTS OF POWER WINDOW SYSTEM. *AK *SLC

THE PROBLEM NOTICED WAS BELIEVED TO BE THE BRAKES, AND AFTER MANY SHOP VISITS HAVING NEW BRAKES PUT ON WITH PADS, AND EVEN A NEW SET OF TIRES, THE DEFECT IN THE FRONT DRIVERS WHEEL WAS STILL NOTICED WITH NO EXPLANATION AS TO WHAT IT WAS. *AK

FUEL SENSOR GAUGE HAS FAILED, CAUSING INCORRECT FUEL GAUGE READINGS. PRIOR TO INCIDENT, GAUGE WAS REPLACED ONCE AT 4,000 MILES. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE DRIVING ABOUT 5 MPH AND TURNING STEERING WHEEL HEARD A POPPING NOISE. THEN, WHEN PARKED FOUND A BROKEN BOLT THAT HAD FALLEN FROM STEERING BOX. *AK DEALER INSTALLED NEW GEAR BOX, BOLTS AND ADDED FLUID. *SLC

ORIGINAL GAS GAUGE WAS FOUND TO BE DEFECTIVE AND WAS REPLACED. REPLACEMENT HAS NOW FAILED AND DEALER AND MANUFACTURER REFUSES TO REPAIR DEFECTIVE REPLACEMENT PART TO THE DEFECTIVE ORGINAL PART.

HAVE TAKEN VEHICLE IN FOR BRAKE REPAIRS ON THREE DIFFERENT OCCASSIONS - TWICE WHILE IN WARRANTY AND ONCE AFTER WARRANTY - ROTORS WERE FINALLY REPLACED ON LAST VISIT AFTER COMPLAINING PERSISTANTLY AND SPEAKING WITH THE GM AT DEALERSHIP. THE PROBLEM IS OCCURING AGAIN AND IS WORSE THAN EVER. WHEN BRAKES ARE APPLIED THE VEHICLE VIBRATES AND BRAKE PEDAL PULSATES AND TRY'S TO VEAR OF COURSE TO THE LEFT OR RIGHT. IT IS MORE PRONOUNCED AT HIGHWAY SPEEDS. HEAVY PRESSURE MUST BE APPLIED TO GET THE VEHICLE TO STOP AND THERE IS A NARROW WINDOW OF WHEN IT'S JUST ENOUGH PRESSURE TO STOP NORMALLY AND WHEN THE BRAKES WANT TO GRAB TO QUICKLY..*AK

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V136000/ MANUFACTURER'S RECALL 879. CONSUMER BELIEVED DEALER DID NOT REPLACE ROTORS. *AK THE CALIPER WAS LOOSE AND APPEARED TO BE JUST SITTING ON THE TIRE WHEN THE CONSUMER WAS EXAMINING THE VEHICLE FOR RUBBING NOISE. THE RIM WAS ALSO STUCK TO THE ROTOR AND REMOVING THE TIRE WAS EXTREMELY HARD. FROM THESE OBSERVATIONS, THE CONSUMER CONCLUDED THAT THE DEALER HAD NOT DONE THE RECALL JOB ON BRAKE ROTORS. *YH