VEHICLE HAS EXPERIENCED TWO RECALL COMPONENT FAILURES PRIOR TO NOTIFICATION (00V-136) AND (97V-194), BRAKE ROTORS AND THE FUEL GAUGE. *MJS
1997 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
THE VEHICLE HAS HAD TWO EXPERIENCES WITH THE AIR CONDITIONER EVAPORATIOR FAILING, RECALL ON OTHER MODELS, HOWEVER JEEP CHEROKEE SPORT IS NOT INCLUDED EVEN THOUGH THE CONDITIONS ARE THE SAME. *MJS
VEHICLE HAD RECALL REPAIR COMPLETED PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS
CONSUMER RECEIVED RECALL REPAIR, THE DEALERSHIP CHARGED FOR VACCUMING THE VEHICLE AND THE CONSUMER IS NOT SATISFIED ABOUT HAVING TO PAY FOR CHARGES. (00V-105) *MJS
PASSENGER'S MOTOR MOUNT BOLTS SHEARING OFF IN ENGINE BLOCK DURING NORMAL USE. IT HAS HAPPENED TO A NUMBER OF PEOPLE WITH THE 4.0L ENGINE & CHRYSLER KNOWS ABOUT THIS & HAS COME UP W/ A FIX CONCERNING THIS PROBLEM. THIS IS A VERY DANGERIOUS CONDITION & IT SHOULD BE ADDRESSED THIS WAY. CHRYSLER IS REFUSING TO PAY FOR THIS REPAIR SAYING IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. THE ONLY REASON THIS FAILURE IS ACCURRING IS BECAUSE THE BOLTS ARE PROBABLY BEING OVER TORQUED OR OF POOR GRADE. PLEASE HELP BECAUSE I'M NOT ALONE WITH THIS PROBLEM.*AK
INDEPENDENT REPAIR SHOP INFORMED CONSUMER THAT REAR DRUMS WERE RUSTED/CORRODED. MANUFACTURER WAS CONTRACTED , AND INFORMED CONSUMER THATVEHICLE WAS NOT COVER UNDER RECALL, AND ANY REPAIRS WOULD BE AT CONSUMER'S COST.*AK
AIR CONDITIONER IS LEAKING FLUID. VEHICLE WILL BE COLD ONE MINUTE, AND THE NEXT MINUTE IT IS HOT. VEHICLE WAS TAKEN TO A MECHANIC, AND THE EVAPORATOR COIL NEEDED TO BE REPLACED. *AK
WHILE DRIVING AT APPROXIMATELY 50 MPH HOOD OPENED UP W/O WARNING. HOOD WAS NOT TAMPERED WITH, AND OPENED UNEXPECTEDLY THROUGH BOTH SAFETY LATCHES. DEFECT AFFECTED CONSUMER'S VISIBILITY ON THE HIGHWAY, WHICH ALMOST LED TO AN ACCIDENT. VEHICLE TAKEN TO DEALER FOR REPAIRS, THEY SAID THAT OWNER DID NOT LUBE THE LATCHES, THEREFORE THE DEALER/CHRYSLER IS NOT AT FAULT. *AK *ML
2ND FAILURE OCCURRED ON 01-20-1999 @ APPROX. 53,000 MILES. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
BRAKE MASTER CYLINDER DOES NOT WORK PROPERLY, CAUSING EXCESSIVE WEAR OF ROTORS AND PADS WHICH MAY CAUSE EXTENDED BRAKING DISTANCE. COMMON PROBLEM. ALSO, VEHICLE WAS BOUGHT USED, AND PREVOUISLY WAS IN A FRONTAL COLLISION, AND AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK
CONSUMER WAS MAKING A U TURN INTO AN INTERSECTION TO GO ON TO THE OTHER SIDE IN ORDER TO MERGE INTO TRAFFIC WHILE IT WAS RAINING. CONSUMER HIT THE CURB. UPON APPLYING THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR, AND SHE LOST CONTROL OF THE VEHICLE AND CRASHED. *AK
ROTORS HAVE WARPED 4 TIMES IN 48,000 MILES WITH REGULAR DRIVING. WARPED ROTORS CAUSE SEVERE SHAKING IN FRONT END AND DIFFICULTY IN HANDLING. DEALERSHIP/MANUFACURER HAVE REPLACED THREE TIMES BUT HAVE NOT ACKNOWLEDGED A PROBLEM WITH THE PART OR THAT SOMETHING ELSE MAY BE CAUSING THE WARPING. DEALERSHIP BLAMES IN-TOWN DRIVING FOR THE PROBLEM. *AK
WHILE FILLING UP GAS TANK UP TO FULL CAPACITY, GAS GAUGE GAVE WRONG READING, INDICATING TANK WAS EMPTY. DEALER HAS BEEN CONTACTED. *AK *ML
AFTER A HEAVY RAINFALL, MY WIFE AND I PROCEED TO MAKE A RIGHT TURN AT THE CORN OF OUR STREET AND RECEIVED DOWN POURING OF WATER THE LEFT SIDE OF MY BODY, WHILE MY WIFE ON THE RIGHT SIDE AFTER MAKING A LEFT TURN AT ANOTHER CORNER. REPORTED TO THE DEALER, WHO CHECKED IT OUT, AND TOLD US THAT IT WAS THE DOOR SEAL ON THE DRIVERS SIDE. ANOTHER DAY I RETURNED WITH THE SAME PROBLEM, NOW THEY SAY IT WAS THE SKY LIGHT WINDOW SEAL. 05/04/00. SEAL ORDERED BUT NOT WARRANTED. I MUST PAY . PART OREDED AND REPAIRING IN PROGRESS EVEN AS I TYPE. JUST THOUGHT YOU WOULD LIKE TO NO. NO DAMAGE TO EITHER ME NOR MY WIFE.
THERE HAVE BEEN TWO SETS OF WHEEL BEARINGS. WHEN TRAVELING ON THE HIGHWAY VEHICLE MAKES KNOCKING NOISE. *AK
RAN OUT OF FUEL IN RUSH HOUR TRAFFIC, BUT THE FUEL GAUGE SHOWED 1/4 TANK. THE READING HAD BEEN ACCURATE PRIOR TO THIS INCIDENT, AND HAS BEEN INACCURATE SINCE. COULD HAVE BEEN INVOLVED IN AN ACCIDENT. JEEP HAS A RECALL DUE TO THIS PROBLEM, FOR THIS MODEL YEAR, BUT MY VIN IS NOT COVERED. I PROPOSE THAT THE VINS COVERED IS NOT SUFFICIENT, OTHER VEHICLES ARE HAVING THE SAME DANGEROUS PROBLEM. *AK
AFTER VEHICLE IS PARKED IN RAINY WEATHER, THE BRAKES ARE EXTREMELY "GRABBY". DURING A MODERATE EFFORT STOP, THE BRAKES LOCKED AND VEHICLE WENT INTO A SKID (LOCKED TIRES). THIS HAS BEEN A PROBLEM SINCE NEW. HAD DEALER LOOK AT THIS PROBLEM WHILE UNDER WARRANTY AND THEY FOUND NOTHING WRONG. BRAKES BECOME LESS GRABBY IF BRAKES ARE APPLIED MOMENTARILY WHILE DRIVING (THROTTLE AND BRAKE APPLIED AT SAME TIME) FOR 5 TO 10 SECONDS. THIS LEADS ME TO BELIEVE THAT THERE IS A CORROSION BUILD UP THAT IS WORN AWAY AFTER BRAKES ARE APPLIED SEVERAL TIMES. A PANIC STOP UNDER GRABBY CONDITIONS WOULD ALMOST CERTAINLY RESULT IN AN ACCIDENT!
CONSUMER APPLIED BRAKES AT ABOUT 45 MPH AND BRAKES LOCKED UP. NO ACCIDENT OCCURRED. DEALER FOUND THAT REAR BRAKE DRUMS WERE OUT OF ROUND, RUST HAD ACCUMULATED ON INSIDE OF DRUMS. THERE HAS BEEN NO FURTHER PROBLEM WITH BRAKES AFTER DRUMS WERE TURNED. *AK *ML
BRAKE PAD AND ROTORS ARE WORN OUT PREMATURELY. YH
FUEL GAUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
FRONT AND BACK ROTORS HAVE WARPED WITHIN ONLY 20,000 MILES. CAUSING POOR BRAKE PERFORMANCE.DEALER HAS SHAVED ROTORS, DID NOT REPLACE PADS. NO WARRANTY. PLEASE PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS INVOLVED IN A T-BONE COLLISION AT APPOXIMATELY40 MPH OF IMPACT, AND BOTH AIR BAGS FAILED TO DEPLOY. DEALER / MANUFACTURER NOTIFIED. *AK
MOTOR MOUNT BOLTS SHEARED LETTING MOTOR DROP WHICH DAMAGED FAN SHROUD. *AK
WHILE TRAVELING VEHICLE WOULD SHAKE. DEALERR STATED THAT BRAKE ROTORS WERE WARPED. VEHICLE HAS BEEN AT DEALER'S FOR REPAIRS 5 TIMES FOR SAME PROBLEM . PLEASE PROVIDE FURTHER INFORMATON. *AK
WHEN APPLIED THE EMERGENCY PARKING BRAKE, DRIVER COULD BUMP THE BRAKE HANDLE, AND THE BRAKES WILL RELEASE WITHOUT A PRIOR WARNING. *AK *ML
MULTIPLE PROBLEM WITH VEHICLE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
OTHER FAILURES AND STRANDING ALSO INVOLVED WITH THIS VEHICLE. NO SAFETY DEFECT INCLUDED IN SUMMARY. *AK
WHENEVER I ATTEMPTED TO MAKE A LEFT OR RIGHT TURN THERE IS POPPING NOISE. ALSO, SOMETINES WHEN I MAKE A SHARP TURN TO THE RIGHT THE TURN DOES NOT SEEM TO BE COMPLETE (SHARP ENOUGH). *AK
THE ACTUAL FUEL READING INDICATES MORE FUEL THAN IS ACTUALLY PRESENT. CONSUMER ALSO NOTED THAT NHTSA RECALL 97V194002/MANUFACTURER'S 755 CONCERNS THE SAME TYPE OF PROBLEM. DEALER AND MANUFACTURER STATE THAT THIS VEHICLE IS NOT INCLUDED IN RECALL. DEALER REPLACING THE FUEL TANK SENDING UNIT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE EXPERIENCES INFREQUENT HESITATION WHEN AT LOW SPEED OR ACCELERATING AT LOW SPEED. DEALER CANNOT DETERMINE CAUSE. *AK
TOTAL COST TO REPAIR TO CONSUMER WAS $1810.36 DEALER "SUPPOSEDLY" STATED THEY WERE PICKING UP HALF OF THE COST AT AN ADDITIONAL $1,200. CONSUMER COSTS INCLUDE TOWING, RENTAL AND "HALF" OF REPAIR. CAN YOU HELP? HAVE OTHERS HAD SIMILAR PROBLEMS?
INITIAL FUEL TANK ASSEMBLY FAILURE 5/98 OCCURRED AT FREEWAY SPEEDS ON HIGHWAY OVERPASS 680/24 WALNUT CREEK, CA. VEHICLE RAN OUT OF GAS EVEN THOUGH GAUGE INDICATED FUEL LEVEL ABOVE 1/8 TANK. CREATED HAZARDOUS TRAFFIC BACKUP FOR SEVERAL MILES ON SOUTHBOUND INTERSTATE 680 REQUIRING POLICE ASSISTANCE. SUBSEQUENT PROBLEMS WITH REPLACEMENT FUEL TANK ASSEMBLIES 3/29/99 AND 8/30/99, CURRENTLY UNRESOLVED. TRANSMISSION FAILURE AFFECTED DRIVABILITY REQUIRING REPLACEMENT 8/30/99. BEGAN EXPERIENCING DANGEROUS ENGINE AND ELECTRICAL PROBLEMS, INCLUDING ABRUPT CHECK ENGINE LIGHT PRECEDING ENGINE BUCKING, SEVERE ENGINE SURGING, FOLLOWED BY LOSS OF POWER, NEAR STALL AT 35 MPH, RADIO AND POWER WINDOW FAILURE 8/23/99, CREATING HAZARDOUS SITUATION FOR VEHICLE OCCUPANTS AND OTHER DRIVERS ON ROAD. THE FUEL ASSEMBLY FUSE FAILURE ON 11/1/99 OCCURRED AT FREEWAY SPEED IN RUSH HOUR TRAFFIC ON EASTBOUND HIGHWAY 4 IN MARTINEZ NEAR PACHECO BLVD. OFF-RAMP WITH ABSOLUTELY NO WARNING. LOSS OF ENGINE, POWER STEERING, POWER BRAKES AT THIS SPEED AND TRAFFIC CONDITIONS CREATED POTENTIAL FOR FATAL COLLISION INVOLVING MULTIPLE VEHICLES. VEHICLE AT LEHMER'S DEALERSHIP FROM 11/1/99-11/5/99. DEALERSHIP FAILED TO DUPLICATE, LOCATE, OR REPAIR FAILURE. VEHICLE RELEASED ON 11/5/99. THE SECOND FUEL SYSTEM FUSE FAILURE OCCURRED WITHOUT WARNING ON 11/6/99, ON WESTBOUND YGNACIO VALLEY, A SECONDARY 4 LANE ROAD AT 45 MPH SPEED, AGAIN CREATING A POTENTIALLY HAZARDOUS SITUATION. POLICE CALLED TO PREVENT POSSIBLE COLLISIONS WHILE
BRAKE ROTORS ARE WARPED AT UNDER 20,000 MILES CAUSING PULSATING WHENEVER BRAKES ARE USED. DEALER IS CLAIMING THIS IS NOT A DEFECT BUT DUE TO "NORMAL WEAR AND TEAR".
WHEN PRESSURE APPLIED TO BRAKES, THERE WAS NO RESPOSE CAUSING ME TO FISHTAIL FOR SEVERAL SECONDS, BOUNCE OFF OF A GUARD RAIL AND THEN FISHTAIL AGAIN UNTIL I COULD GAIN CONTROL OF THE VEHICLE.L( DOT NUMBER: )
WHILE AT A STAND STILL CONSUMER NOTICED THAT THERE WAS SLIPPAGE IN THE TRANSMISSION DUE TO A LEAK IN THE TRANMISSION COOLING LINES. PLEASE PROVIDE ANY FUTHER INFORMATION. *AK
ON-GOING / INTERMITTENT PROBLEM WITH VEHICLE BRAKE SYSTEM; WHENEVER BRAKES WERE APPLIED ON WET OR ROUGH SURFACE ROAD, IT CAUSED WHEELS TO LOCK UP AND FISHTAIL. THIS RESULTED IN VEHICLE BEING OUT OF CONTROL, BOUNCE OFF GURDRAIL AND SPIN BEFORE STOPPIN. NO INJURIES REPORTED. DEALER NOTIFIED, AND VEHICLE WAS BEING INSPECTED BY DEALER . *AK
WHILE DRIVING DOWN THE ROAD SMOKE WAS COMING OUT OF DEFROSTER. STOPPED VEHICLE, THEN CAR CAUGHT ON FIRE. CONTACTED MANUFACTURER. *AK
VEHICLE HESITATES AND STALLS IN TRAFFIC AND BACKFIRES WHEN DRIVER APPLIES GAS *AK
WHILE DRIVING AT ABOUT 45 MPH ENGINE DROPPED, AND CONSUMER HAD TO GET OFF THE ROAD. *AK
THIS VEHICLE WAS FOUND NOT TO HAVE A PASSNEGER SIDE AIR BAG, THE CONSUMER TOOK THE VEHICLE TO HAVE A SWITCH INSTALLED AND WAS TOLD THAT THERE IS NO PASSENGER'S SIDE AIR BAG. DEALR HAS NOT BEEN CONTACTED. *AK
BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. ALSO PROBLEMS WITH THE FUEL SENDEING UNIT WHICH WON'T READ THE FUEL GAUGE PROPERLY. PLEASE PROVIDE FURTHER INFORMATION. *AK
PADS AND ROTORS FOR ALL FOUR BRAKES NEEDED REPAIRS.
STARTER.
RECEIVED NOTICE #97V194002. CONTACTED DEALER & TOOK VEHICLE IN. PICKED UP VEHICLE & DEALER CALLED TO HAVE VEHICLE RETURNED DUE TO A FUEL LEAK. HAPPENED 3 DIFFERENT TIMES. PICKING UP VEHICLE & RETURNING FOR CORRECTIVE PROBLEM OF FUEL SYSTEM. *AK
FUEL IS LEAKING FROM FUEL TANK. THERE IS A RECALL, BUT THIS VEHICLE IS NOT INCLUDED DUE TO VIN. RECALL 97V-194.002. *AK
IN LESS THAN 36,000 MILES THE VEHICLE WAS RETURNED (4) TIMES FOR WARPAGE OF FRONT BRAKE ROTORS. ROTORS REPLACED COMPLETELY (1) TIME. DEALER CLAIMED THAT THIS WAS NORMAL. I CONTACTED (2) INDEPENDENT BRAKE SPECIALISTS AND EACH INDICATED EXCESSIVE HEAT WAS CAUSING PREMATURE WARPAGE. THEY SUGGESTED IT BE RETURNED TO THE DEALER FOR CORRECTIVE ACTION. I STOPPED A CAR WASH TO HAND WASH THE VEHICLE AND UPON SPRAYING THE FRONT WHEELS NOTICE STEAM COMING OFF THE WHEEL. THIS INDICATES SUBSTANTIAL OVER EXCESSIVE HEAT. THE DEALER CLAIMED THIS WAS NORMAL AND TURNING OF ROTORS AND REPLACING PADS (NON WARRANTY) WAS THE ONLY ANSWER. IN MY OPINION THIS ONLY CORRECTS THE SYMPTOMS AND DOES NOT CORRECT THE PROBLEM. CHEAP, INFERIOR COMPONENTRY IS MY OPINION. I SHALL NOT BY ANOTHER JEEP OR CHRYSLER PRODUCT.
GAS TANK LEAK. AFTER FILLING, WENT SHOPPING. CAME OUT OF STORE AND POLICE AND FIRE DEPARTMENT AROUND VEHICLE. TANK LEAKING. VECHICLE SERVICED AND TANK PREVIOUSLY REMOVED BY DEALER TO REMEDY 'FUEL SENDING UNIT' RECALL. DEALER FAILS TO RECOGNIZE ANY RESPONSIBILITY. CALLED CRYSLER AND THEY SAY THEY HAVE NO PROBLEMS BUT I CAN SEE OTHER REPORTED INCIDENTS POSTED ON THIS WEBB SITE.
MOTOR MOUNT BOLTS SHEARED OFF, ALLOWING THE ENGINE TO SHIFT WHILE IN MOTION, ALSO CAUSING INCREASED VIBRATION IN THE VEHICLE. DEALER SAID BOLTS NEED TO BE REPLACED. *AK
WHILE DRIVING AT 65 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR END. ALSO, WATER PUMP/REAR WINDSHIELD WIPER/HEATER FAN AND STERO WERE NOT WORKING. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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