Page 2 of 8 · complaints 51–100 of 390

1997 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jan 20, 2004164,000 milesMI

ENGINE CHECK LIGHT CONTINUED TO STAY ON. TRANSMISSION CONTROL MODULE MALFUNCTIONED. *AK

Steering
Filed Jan 15, 200474,000 milesNC

RADIATOR & VARIOUS AC PARTS NEEDED REPLACEMENT. STEERING GAVE OUT IN 2002. A SCREW WENT THROUGH AN ENGINE PART. RECENTLY, A JOINT CONNECTING THE AXEL TO THE STEERING MECHANISM HAD TO BE REPLACED. FUEL PUMP FAILED. INCREDIBLY, IT IS INSIDE THE GAS TANK. I HAVE SINCE LEARNED THAT JEEP GAS TANKS CORRODE ON THE INSIDE, THUS CLOGGING THE FUEL PUMP. THIS IS A VERY EXPENSIVE REPAIR BECAUSE OF THE LABOR. THERE IS STILL THE POSSIBILITY THAT THIS NEW FUEL PUMP MAY ALSO FAIL, BECAUSE THE GAS TANK WAS NOT REPLACED AND THE PROBLEM STILL EXISTS. I\\\\\\'VE HEARD NUMEROUS SIMILAR COMPLAINTS REGARDING THE FUEL SYSTEM FROM OTHER JEEP OWNERS. THERE SHOULD HAVE BEEN A RECALL.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 12, 200461,253 milesVA

FUEL TANK INDICATOR IS GIVING FALSE READINGS. *AK THE VEHICLE APPEARED TO BE STALLING, IT WAS REFUELED AND WAS GIVEN NO DIAGNOSIS AT THE GAS STATION. THE VEHICLE STOPPED RESPONDING TO THE PRESSING OF THE GAS PEDAL FOR AN UNKNOWN REASON, THE VEHICLE WAS REFUELED BUT WAS STILL GIVEN NO DIAGNOSIS. THE VEHICLE STOPPED AGAIN WITHOUT WARNING IN THE MIDDLE OF THE STREET, OBTAINED EMERGENCY FUEL, THEN IT WAS OBVIOUS THAT THERE WAS A FUEL PROBLEM. (THE FUEL LEVEL REGISTERED WRONG) THE 20 GALLON GAS TANK GETS 15 TO 18 MPG. THE FUEL LEVEL REGISTERS 7/8 TANK AFTER DRIVING 100 MILES CURRENTLY. BOTH THE MANUFACTURER AND THE DEALER REFUSED TO PAY FOR REPAIR AND DENIED THE RECALL #97V194000 . *SC *JB

Engine and Engine Cooling › Engine
Filed Dec 31, 2003100,080 milesOK

WHILE DRIVING THE VEHICLE AT AN UNDETERMINED SPEED, THE FUEL LIGHT ILLUMINATED ON THE DASHBOARD, THEN THE VEHICLE STALLED OUT. THE CONSUMER HAD MADE CONTACT WITH THE DEALERSHIP ON FOUR SEPARATE OCCASIONS AND THE PROBLEM STILL OCCURRED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB

Fuel System, Gasoline
Filed Nov 26, 200383,000 milesNY

WHILE DRIVING, THE FUEL GAUGE INDICATED THE INCORRECT AMOUNT OF FUEL. AS A RESULT THE VEHICLE RAN OUT OF GAS WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 20, 2003WI

WHILE APPLYING THE BRAKES, THE PEDAL WENT DOWN TO THE FLOOR. THE VEHICLE WAS TOWED TO GAS STATION. THE MECHANIC REPLACED ROTORS DUE TO CORROSION. *PH

Fuel System, Gasoline › Delivery
Filed Nov 20, 200369,000 milesFL

ENGINE STALLS AT 70 MPH, STOP CAR RESTART, STALLS AGAIN. WITH FUEL TANK READING 1/2 OR BELOW,FILLED UP ONLY HELD 10 GALS. OK UNTIL IT GETS BELOW 1/2 TANK. KEEP ABOVE 1/2 TANK NO PROBLEMS. *LA

Power Train › Automatic TransmissionCrash
Filed Oct 6, 2003GA

VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE DRIVER WENT OUT OF VEHICLE WHILE IT WAS RUNNING AND VEHICLE JUMPED OUT OF GEAR, CAUSING CONSUMER'S VEHICLE TO HIT ANOTHER VEHICLE INSIDE OF THE GARAGE. THE DEALER WAS AWARE OF THE PROBLEM.*AK

Equipment › Appliance › Air Conditioner
Filed Sep 22, 200392,619 milesMA

MULTIPLE FAILURES OF AIR CONDITIONING SYSTEM REQUIRING MORE THAN 4 TRIPS TO THE SERVICE SHOP THAT CULMINATED IN AN $840 COST TO REPLACE THE AIR CONDITIONING EVAPORATOR. *JB

Fuel System, Gasoline › Delivery
Filed Sep 22, 2003PA

HAVING TROUBLE WITH STARTING THE CAR DUE TO WHEN CAR IS PARKED ON AN INCLINE THE CAR IS NOT GETTING ENOUGH GAS. WHEN DRIVING IT ALSO FEELS AS IF THE CAR IS NOT GETTING ENOUGH GAS EVEN WHEN THE TANK IS FULL. JUST FOUND SOMEONE THAT WILL CHANGE THE FUEL FILTER AND CHECK THE FUEL PUMP. EVERY OTHER PLACE HAS DENIED DOING THE JOB DUE TO THE FUEL FILTER AND FUEL PUMP IS ON TOP OF THE GAS TANK. *JB

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Sep 12, 2003AR

WHILE APPLYING THE BRAKES THERE WAS A LOUD THUMPING NOISE DUE TO A LOOSE AXLE SHAFT THAT WAS ATTACHED TO THE BRAKING SYSTEM. THE AXLES WERE MIS-BUILT WITH DRUM GUIDE BOSS THAT WERE TOO SHALLOW. *AK JEEP HAD A TSB THAT DESCRIBED THE PROBLEM. THIS ALLOWED THE ENTIRE BRAKE ASSEMBLY TO MOVE ABOUT FREELY AND CAUSED A THUMP NOISE. A MECHANIC ADVISED THE CONSUMER THAT IF NOT CORRECTED, THE BRAKES MAY LOCK UP WITHOUT WARNING. JEEP REFUSED TO COVER THE REPLACEMENT COSTS. *SCC *JB

Suspension › Front › Wheel Bearing
Filed Sep 4, 2003CA

WHILE DRIVING THE WHEEL BEARING BROKE AND CAUSED THE RIGHT REAR WHEEL TO COME COMPLETELY OFF. *AK *SCC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 29, 2003LA

I READ ABOUT THE RECALL OF THE FUEL SENSOR FAILING ON YOUR SITE. I CALLED CHRYSLER AND WAS TOLD THAT IT WAS NOT FOR MY VEHICLE. I HAVE A 1997 JEEP CHEROKEE AND I HAVE THIS SAME PROBLEM. IT HAS BEEN ACTING UP FOR THE LAST 4 YEARS. I HAVE RAN OUT OF GAS 3 TIMES ON THE INTERSTATE ALONE AND HAVE HAD TO CALL A GARAGE TO BRING ME GAS. I DO NOT UNDERSTAND THAT IF THEY KNOW THAT THERE IS A PROBLEM THAT THEY DO NOT FIX IT. DO I HAVE ANY OTHER RECOURSE?*AK

Vehicle Speed Control › Accelerator Pedal
Filed Aug 22, 200381,000 milesNJ

WHILE DRIVING VEHICLE ACCELERATES WITHOUT APPLYING GAS, CAUSING VEHICLE TO BE UNCONTROLLABLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 15, 200380,000 milesNC

CONSUMER RECEIVED A RECALL LETTER 97V194000 CONCERNING THE FUEL LEVEL, BUT DEALER DID NOT RECOGNIZE THE LETTER. *AK THE FUEL WAS NOT RELIABLE. THE DEALER ADMITTED THAT THERE WAS A RECALL, BUT SAID THAT THE CONSUMER'S VEHICLE WASN'T INCLUDED. *SCC *JB

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Aug 7, 2003NC

WHILE REVERSING , VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH SPEED AND IMPACTED A TREE. *PH

Tires › Tread/Belt
Filed Aug 6, 2003TX

DRIVERS SIDE FRONT TIRES TREAD CAME ENTIRELY OFF WHILE DRIVING AT ABOUT 65 MILES PER HOUR. TIRES ARE FIRESTONE WILDERNESS AT IIIS SIZE 30.5 X 9.5 X 15 LT. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 5, 2003WI

CONSUMER STATES THAT FUEL GAUGE IS NOT WORKING CORRECTLY.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 1, 200355,000 milesGA

ABOUT 6 MONTHS AFTER THE CONSUMER PURCHASED THE VEHICLE IT STALLED AND FAILED TO RESTART. CONSUMER PUSHED VEHICLE TO THE NEAREST GAS STATION AND FILLED THE GAS TANK AND THE VEHICLE STARTED. THE GAS GUAGE READ 1/3. CONSUMER STATED THERE WAS A RECALL ON THE FUEL SENDING UNIT BUT, THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *AK *TS *JB

Engine and Engine Cooling › Engine
Filed Jul 31, 2003MN

ENGINE STALLS WHEN FUEL LEVEL IS 1/2 TO 1/4 FULL, ESPECIALLY SO WHEN MAKING TURNS. THERE ARE DOZENS AND DOZENS OF OTHER JEEP CHEROKEE OWNERS WHOM I HAVE SPOKE TO THAT ALSO HAVE THIS PROBLEM. JUST VISIT ANY OF THE JEEP OWNERS INTERNET MESSAGE BOARDS SUCH AS JEEPFORUM.COM, JEEPSUNLIMITED.COM, OR JEEPIN.COM AND DO A SEARCH. YOU WILL FIND A SUPRIZING NUMBER OF RESULTS. *PH

Fuel System, Other › Storage › Fuel Gauge System
Filed Jul 16, 2003VA

THE FUEL GAUGE READS OUT FALSE SIGNAL IF THE VEHICLE HAS A HALF OF TANK OR 3/4 OF TANK, WHILE TURNING LEFT VEHICLE WILL LOSE POWER. *AK

Seat Belts › Front › Retractor
Filed Jul 11, 2003VA

PART #5FM30LAZAG, SEAT BELT RETRACTOR FAILED TO OPERATE DURING AN ACCIDENT RESULTING IN THE PASSENGER HITTING THE WINDSHIELD. DEALER INDICATES THIS PART IS ON INDEFINITE BACK ORDER TO HIGH DEMAND. COMPLAINT FILED WITH CHRYSLER ON MAY 30, 2003 (REF 11309586). UNTIL TODAY, CHRYSLER HAS PROVIDED NO SERVICE OR EXPLANATION OF FAILURE. *AK

Vehicle Speed Control1 injured
Filed Jul 3, 2003WY

THE VEHICLE WAS PARKED BUT RUNNING. WHEN THE DRIVER OPENED THE DOOR THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONSUMER REQUESTED REIMBURSEMENT FOR MEDICAL BILLS. *SCC *JB

Vehicle Speed Control1 injured
Filed Jun 26, 2003WY

THE VEHICLE WAS PARKED BUT RUNNING. WHEN THE DRIVER OPENED THE DOOR THE VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING. *NLM. *AK CONSUMER SUSTAINED INJURIES FROM BEING DRAGGED. *TT *JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 26, 2003CA

WHILE DRIVING, THE "MANIFOLD EXHAUST" CRACKED. *AK

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 25, 2003NV

WHILE DRIVING ENGINE OVERHEATED DUE TO FAULTY RADIATOR. DEALER NOTIFIED, AND DID NOT WANT TO HONOR EXTENDED WARRANTY. *AK

Electrical System › Wiring
Filed Jun 19, 200383,000 milesIL

WIRE HARNESS HAS BURN MARKS DUE TO EXCESSIVE HEAT FROM THE ENGINE. DEALER NOTIFIED. *AK

Parking BrakeCrash
Filed May 27, 2003FL

THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED WHEN THE VEHICLE SUDDENLY ROLLED AND WENT INTO A LAKE. *NLM. *AK

Power Train › Automatic Transmission
Filed May 27, 2003FL

WHILE DRIVING THE GEARS BECAME STUCK AND THE VEHICLE STARTED TO BLOW SMOKE. *NLM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 22, 2003NV

THE ANTI-LOCK BRAKE SYSTEM WAS INOPERATIVE. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 16, 2003CA

THE SENDING UNIT GAVE FALSE READINGS. WHEN THE GAS GAUGE SHOWED 1/2 A TANK OF GAS THERE WAS EITHER MORE OR LESS THAN INDICATED. *NLM

Service Brakes, Hydraulic
Filed May 7, 2003CA

THE BRAKES MADE NOISE WHEN APPLIED AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *NLM

Fuel System, Gasoline
Filed May 7, 2003CA

THE FUEL GAUGE READ INACCURATELY. *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 11, 2003VA

THE FUEL GAUGE DID NOT WORK CORRECTLY. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 12, 200346,639 milesCT

97 V 194 000/FUEL LEVEL SENDING UNIT: THE VEHICLE WAS NO LONGER OPERATIVE, BECAUSE THE FUEL SENDING UNIT FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 12, 200346,639 milesCT

97 V 194 000/FUEL LEVEL SENDING UNIT: THE VEHICLE WAS NO LONGER OPERATIVE BECAUSE THE FUEL SENDING UNIT FAILED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 11, 2003CT

THE MANIFOLD CRACKED. *JG *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Jan 13, 2003CA

CONSUMER STATED WHEN TURNING VEHICLE OFF, THE COOLING FAN CONTINUED TO RUN UNTIL BATTERY WAS DRAINED COMPLETELY WHICH CAUSED VEHICLE TO BE UNDRIVEABLE.*JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 9, 2003NC

THE CONSUMER RECEIVE A RECALL FOR THE FLOOR SHIFTER JAN 2002. THE MECHANIC WENT INTO HER FUEL LINE CAUSING THE VEHICLE TO START PREMATURELY. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. *NLM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 1, 200342,000 milesTN

1997 JEEP CHEROKEE. EHAUST MANIFOLD CRACK. I HAVE FRIENDS WHO OWN 98 AND 99 CHEROKEE'S WITH THE SAME PROBLEM. DEALER STATES IT IS COMMON. MAKES FOR HARD STARTING POOR FUEL MILLAGE AND A FIRE HAZARD. VERY EXPENSIVE FIX. SHOULD BE A RECALL.

Power Train › Automatic Transmission
Filed Dec 30, 2002WA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.

Fuel System, Other › Storage › Tank Assembly
Filed Dec 18, 2002NC

AFTER RECALL REPAIRS 97V194002 ON FUEL TANK SENDING UNIT HAS BEEN PERFORMED CONSUMER WAS STILL HAVING THE SAME PROBLEMS. TS. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Nov 20, 2002TX

CONSUMER STATES THAT THE HATCHBACK DOOR WILL NOT OPEN. DEALER NOTIFIED REPAIRED AND REPLACED. TS

Latches/Locks/Linkages › Hood › Latch
Filed Oct 30, 200253,800 milesNY

WHILE DRIVING THE HOOD UNLOADS OBSTRUCTING THE DRIVERS VIEW AND DAMAGING THE VEHICLES HOOD. *TS *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 21, 2002CA

CONSUMER STATES WHILE DRIVING AND WITH NO WARNING THE FUEL INDICATOR WILL READ THE WRONG READING AND THE CONSUMER WILL THINK THERE IS MORE GAS IN THE VEHICLE. DEALER NOTIFIED TS. CONSUMER WAS INFORMED THERE WAS A RECALL, HOWEVER VEHICLE DID NOT APPLY.*JB

Fuel System, Gasoline › Storage
Filed Sep 23, 2002VA

WHILE MAKING A LEFT TURN TRAVELING 10 MPH AND WITHOUT ANY INDICATION VEHICLE WOULD STALL. DEALER HAS BEEN CONTACTED, AND NOTICED FUEL SENSOR NEEDED TO BE REPLACED. MAKE/ MODEL AND YEAR HAD A RECALL ON THIS PROBLEM. PLEASE PROVIDE FURTHR INFORMATION.AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Sep 2, 2002MI

WHILE DRIVING, CONSUMER STATED THAT THE VEHICLE BEGAN TO BOG DOWN SO HE PULLED OVER, CONSUMER THEN NOTICED VEHICLE WAS ON FIRE, OHIO TRAFFIC CRASH REPORT. *SLC

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Aug 30, 2002MN

MY GUESS IS THE WATER BUILD UP FROM THE A/C EVAPORATOR IS CAUSING SOME KIND OF SHORT TO THE LEFT TURN SIGNAL, HORN, AND RADIO

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 13, 2002OH

FUEL SENDING UNIT WILL READ THAT THE CONSUMER HAS GAS, BUT THE CONSUMER DOES NOT, AND WILL RUN OUT OF GAS WHILE DRIVING. DEALER NOTIFIED. *AK THE CONSUMER HAD RAN OUT OF GAS DURING RUSH HOUR-GOING 35MPH. THE GAS GAUGE STILL SHOWS 1/2 OF TANK. (THE CONSUMER HAS TO WATCH THE MILEAGE IN ORDER TO DETERMINE WHEN HE NEEDS GAS, AND IS CONCERNED OF GRANDSON BEING INJURED) THE MANUFACTURER IS AWARE. SCC

Fuel System, Gasoline
Filed Aug 13, 2002NJ

FUEL-SENDING UNIT WILL READ THAT CONSUMER HAS GAS, HOWEVER THE VEHICLE DOES NOT REALLY HAVE ANY, AND WILL RUN OUT OF GAS WHILE DRIVING. DEALER NOTIFIED.*AK *YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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