I WAS TOLD BY A MACHANIC THAT THE 5 SPEED MANUAL TRANSMISSION IS KNOWN FOR THIS PROBLEM. IN 1996 JEEP STARTED USING A TOYOTA TRANSMISSION AND THAT SHIFTING 1ST AND 2ND GEAR IS A PROBLEM. I HAVE NOTED THIS PROBLEM AFTER ABOUT 30000 MILES OR SO AND I WAS TOLD BY THE JEEP DEALERSHIP THAT NOTHING WAS WRONG WITH THE TRANSMISSION OR CLUTCH.
1996 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
REAR ROTORS ARE ABOUT TO GO OUT. THEY ARE EXPERIENCING THE SAME PROBLEMS AS INDICATED IN MANUFACTURER'S RECALL 10578 CONCERNING FRONT ROTORS. *AK
WHEN APPLYING BRAKES ON A WET ROAD JEEP SPRUNG AROUND AND FLIPPED OVER ON DRIVER'S SIDE. OWNER BELIEVED THAT JEEP TURNED OVER DUE TO FAULTY BRAKE ROTORS. THE JEEP WAS TOTALLED. *AK *ML
DRIVER'S DOOR HINGES WHICH WERE WELDED TO FRAME BROKE OFF, CAUSING DOOR TO FALL OFF. PLEASE PROVIDE FURTHER INFORMATION. *AK
RECALL 00V136000/FRONT BRAKE ROTORS: VEHICLE EXPERIENCING PROBLEM WITH VIBRATION, TAKEN TO AN INDEPENDENT REPAIR SHOP. CONSUMER WAS INFORMED THAT THAT VIBRATION MAY BE CAUSED BY FAULTY ROTORS. NOTIFIED MANUFACTURER. MANUFACTURER, IN TURN, INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK
HEARD A SNAP AND AUTOMOBILE SWERVED TO THE RIGHT, AND LOST CONTROL. THIS HAPPENED WHILE DRIVING AT ABOUT 55 MPH. *AK
VEHICLE WAS PLACED IN PARK POSITION AND JUMPED OUT OF GEAR INTO REVERSE, ROLLING BACKWARDS, AND CRASHING INTO ANOTHER VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN ACCELERATING FROM A STOP, MY JEEP WILL NOT GO, IT HESITATES BADLY, SEEMS TO HAVE NO POWER. IT DOES THIS DAILY. NOT EVERY TIME FROM A STOP BUT QUITE OFTEN. I HAVE TAKEN THIS TO A DEALER IN GERMANY WHILE STATIONED THERE AND THEY COULD FIND NOTHING WRONG WITH IT OR HAVE ANY EXPLAINATION ON WHAT IS CAUSING THIS PROBLEM. MY JEEP HAS LESS THAN 42,000 MILES ON IT NOW AND WAS UNDER WARRANTY WHEN IT FIRST STARTED DOING THIS, IT HAS BEEN DOING THIS FOR YEARS. IT IS SCARY TO PULL OUT INTO TRAFFIC AND HAVE THE CAR GO NO WHERE, IT IS NOT STALLING, IT SEEMS TO LOOSE GO-POWER, MAYBE NOT ENOUGH FUEL. I HAVE AM THE PRIMARY DRIVER OF THIS VEHICLE AND HAVE TO DEAL WITH THIS VERY OFTEN. IS ANYONE ELSE HAVING THIS PROBLEM? PLEASE HELP. *AK
DRIVERS AND PASSENGERS SIDE SEAT BELTS FAILED TO RETRACT. YH
I WOULD LIKE TO KNOW IF THE PROBLEM CAN BE FIXED, AND SEE IF THERE WAS A RECALL ON THIS VEHICLE. WHAT I REALLY WANT TO KNOW IS CAN WE GET SOME INFORMATION ON WHAT TO DO ABOUT THESE FEW PROBLEMS . THIS VEHICLE WAS A MOTHER'S DAY GIFT. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
DRIVER'S DOOR WAS COMING OFF FROM BROKEN WELD. DEALER WAS NOT CONTACTED AT THIS TIME. *AK
BRAKE ROTORS REPLACED BY DEALER DUE TO CORROSION, VEHICLE IS NOT COVERED UNDER RECALL (99V340000) DUE TO MODEL YEAR. NLM
REAR WINDSHIELD WIPER FLUID DOES NOT COME OUT WHEN CONSUMER PRESSES THE BUTTON TO CLEAN THE WINDSHIELD, BECAUSE OF A PIECE OF THE ASSEMBLY THAT CRACKED AND BROKE OFF. DEALER IS AWARE OF THE PROBLEM. THE REAR WINDSHIELD WIPER FLUID ASSEMBLY NEEDS TO BE REPLACED IN ORDER TO CORRECT IT. *AK.ET.
FELT A THUNK BENEATH THE JEEP, DISCOVERED THE BOLTS HOLDING THE ENGINE IN PLACE (3) HAD SHEARED OFF ALLOWING THE ENGINE TO DROPDOWN ON ONE SIDE.
PANELS ON THE INSIDE OF THE DOOR KEPT COMING APART. EACH TIME DOOR WAS OPENED THE PANELS CAME DOWN, CAUSING THE FOAM TO BE EXPOSED. CHILD PULLED FOAM OUT & STUFFED IT IN HIS MOUTH. FRONT PANELS ON THE DOORS WERE REPAIRED. HOWEVER, REAR DOORS PANELS ARE CURRENTLY HAVING THE SAME PROBLEM AS THE FRONT. CONTACTED MANUFACTURER & INFORMED CONSUMER NOTHING COULD BE DONE, BUT KNEW OF PROBLEM. *AK
WHENEVER DRIVING BETWEEN 40-50MPH VEHICLE WOULD SHIMMY. BEEN TO DEALERSHIP AT LEAST 15 TIMES FOR VIBRATION. DEALERSHIP CLAIMED VEHICLE JUST PULSATED. VEHICLE ACTUALLY SHOOK HARD. MECHANIC COULD NOT LOCATE PROBLEM. *AK
I BEGAN HAVING PROBLEMS WITH THE SEATBELTS ON THE FRONT RIGHT PASSENGER SIDE AND ALSO NOTICE ONE IN THE BACK SEAT AS WELL. THE SEATBELTS BEGAN RETRACTING SLUGGISHLY. IT IS NOW TO THE POINT WHERE THE FRONT PASSENGER SIDE DOES NOT RETRACT AT ALL. I TOOK THE JEEP INTO TROY AIKMAN AUTO MALL IN FORT WORTH, TEXAS ON MARCH 16, 2000 TO HAVE ALL THE SEATBELTS LOOKED AT. I WAS TOLD THAT ALL FOUR SEATBELTS WERE GOING OUT AND NEEDED TO BE REPLACED. I CONTACTED CHRYSLER CUSTOMER SERVICE AT 1-800-992-1997 AND REPORTED WHAT I BELIEVED TO BE DEFECTIVE SEATBELTS. CHRYSLER HAD A REP IN MY AREA LOOK AT MY FILE AND REPORTED BACK TO CHRYSLER THAT THEY WOULD PAY ONE-HALF OF THE COSTS INVOLVED. THEY WERE DOING THIS AS A "GOOD-WILL GESTURE" BECAUSE OF THE MILEAGE ON MY VEHICLE. I HAVE PURCHASED 2 OTHER JEEPS, THE LAST ONE PURCHASED IN 1988 AND SOLD IN 1996 WHEN I PURCHASED MY CURRENT ONE. I HAVE NEVER HAD ANY PROBLEMS WITH ANY OF THE OTHER SEATBELTS AND THE MILEAGE ON MY 1988 WAS APPROX. 150,000 MILES. I WOULD APPRECIATE YOUR REVIEW OF THIS MATTER AND ADVSING ME OF SAME. THANK YOU. *AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. VEHICLE WAS TOTALLED. *AK
RAIN WATER LEAKS IN UNDER DASH ON DRIVER'S SIDE SOAKING FLOORBOARD. FEET BECOME WET MAKING BRAKE AND GAS PEDALS SLIPPERY. DEALER ATTEMPTED TO FIX TWO TIMES UNDER WARRANTY, BUT DEALER AND CHRYSLER CORP. REFUSE TO FIX PROBLEM NOW THE VEHICLE IS NOT UNDER WARRANTY. THE LEAK IS MOST SEVERE WHEN VEHICLE IS PARKED DURING HEAVY RAIN. *AK
WHILE DRIVING ABOUT 40 MPH STEPPED ON BRAKE PEDAL TO REDUCE SPEED OR TO STOP VEHICLE, HE COULD FEEL PEDAL PULSATING. WHEN THE MILEAGE IS 9000 OR 10000 FRONT ROTORS WILL HAVE TO BE REPLACED. *AK
LEFT AND RIGHT DOOR ARM REST BRACKETS NEED TO BE METAL RATHER THAN PLASTIC INORDER TO STAND PRESSURE. YH
STEERING GEAR BOX SHAFT WOBBLES, CAUSING THE VEHICLE TO WONDER WHILE DRIVING. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
WHEN ADJUSTING HEAD LIGHTS FROM HIGH TO LOW BEAMS, AND WHEN THE DIMMER IS ADJUSTED, HEADLIGHTS BECOME INOPERATIVE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED THE DEALER. *AK
WHEN HITTING A BUMP AT 35 MILES AN HOUR CAR MADE A NOISE WHICH SOUNDED LIKE THE MUFFLER FELL OFF. LOOKING AT ENGINE, IT WAS TILTED AND SITTING ON DISTRIBUTOR. MECHANIC HAD NEVER SEEN ANYTING LIKE IT. *AK
WHILE APPLYING BRAKES CONSUMER NOTICED GRINDING NOISE . DEALER HAS BEEN NOTIFED. PLEASE PROVIDE FURTHER INFORMATON. *AK
DEFECTIVE PAINT. PAINT HAS "SPYDER" CRACKS ON 100% OF THE ENGINE HOOD AND ON 25% OF THE REMAINDER OF THE VEHICLE. THESE CRACKS HAVE INCREASED IN NUMBER AND SIZE SINCE PURCHASE OF VEHICLE.
DURING ABRUPT STOP THE CONSUMER APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWNRESULTING IN AN ACCIDENT, THE CONSUMER DID HAVE REPAIRS ON THIS VEHICLE DUE TO RECALL 00V-136 AND IS QUESTIONING IF THIS COULD BE WHAT CAUSED THE FAILURE THIS TIME. *SLC
THE RIGHT SIDE ENGINE MOUNT BROKE, CAUSING THE ENGINE TO DROP OUT OF PLACE WHILE DRIVING. DEALER HAS BEEN CONTACTED. *AK
JEEP WAS STRUCK ON PASSENGERS SIDE, JEEP STRUCK ANOTHER TRUCK HEAD-ON, HITTING MORE OF THE FRONT PASSENGERS SIDE, CAUSING HOOD DAMAGE/BROKEN WINDSHIELD, AND DRIVERS GEARS TO COME OUT. DRIVER BROKE STERNUM IN TWO PLACES DUE TO SAFETY BELT NOT WORKING AND AIRBAGS NOT COMING OUT. JEEP WAS TOTALLED OUT. *AK( DOT NUMBER: TIRE SIZE: P225/70R16 )
A HOLE DEVELOPED IN THE BRAKE LINE, CAUSING A LOSS OF BRAKING, WHICH RESULTED IN A COLLISION. MANUFACTURER HAS BEEN NOTIFIED. *YC
A/C CONDENSOR FAILED. YH
THE TRANSFER CASE FAILED AND REMOVAL SHOWED CONSIDERABLE DAMAGE DUE TO LACK OF FLUID. THE COMPONENTS WERE DRY, AND THERE WAS NO SIGN OF LEAKAGE AT ANY TIME IN THE PAST. THE MECHANICS DOING THE REPAIRS BELIEVE THAT INSUFFICIENT FLUID WAS ADDED WHEN SOLD. *AK
I HAVE HAD MY VEHICLE FOR 3 YEARS. DURING THIS PERIOD, THE TRANSFER CASE HAS BEEN REPLACED 3 TIMES. THIS IS A MAJOR COMPONENT OF MY CAR AND IT SHOULD NOT HAVE HAD TO BE REPLACED THIS SOON AND THIS OFTEN.
CONSUMER REARENED ANOTHER VEHICLE AT A 35-45 MPH IMPACT WITHOUT APPLYING BRAKES , DUAL AIRBAGS DID NOT DEPLOY, CAUSING SAFETY A HAZARD. VEHICLE SUSTAINED $7,000 OF DAMAGE TO FRONT END ALONE. *AK
TRANSMISSION SLIPS AT START-UP & COLD WEATHER
THREE ENGINE MOUNT BOLTS SNAPPED AT ONCE WHILE DRIVING 55 MPH ON PALISADES PARKWAY IN NEW JERSEY. THERE WAS NO WARNING (VIBRATING ENGINE, NOISE, ETC) BEFORE BOLTS SNAPPED. ACCORDING TO MY MECHANIC, THIS IS THE SECOND JEEP CHEROKEE HE HAS SEEN WITH THIS PROBLEM. SINCE THERE IS RELATIVELY LOW MILEAGE ON THE JEEP, AND SINCE I DO NOT DRIVE IT OFF ROAD, THIS SHOULD NOT BE HAPPENING. THE ONLY REASON THE ENGINE REMAINED IN THE CAR WAS DUE TO THE DISTRIBUTAR CAP. IT TOOK 4 TITANIUM DRILL BITS TO REMOVE ALL THREE SNAPPED BOLTS. WERE IT NOT FOR MY DISTRIBUTOR CAP, THIS PROBLEM COULD HAVE CAUSE A MAJOR ACCIDENT ON A MAJOR NEW JERSEY HIGHWAY.
AC FAILED FOUR TIMES WITHIN TWO WEEKS; VEHICLE IS UNDER WARRANTY, BUT DEALER WON'T REPLACE AND STILL HASN'T FIXED THE PROBLEM. CATALYTIC CONVERTER WAS REPLACED, BUT IMPROPERLY INSTALLED; HAD TO RETURN TO DEALER SECOND TIME TO GET IT FIXED, AS THEY HAD IT IMPROPERLY ATTACHED AND MOUNTED NEXT TO GAS TANK. VEHICLE ALSO DRIVES ROUGH, AND SOUNDS HORRIBLE, ALTHOUGH DEALER SAID NO OTHER PROBLEMS WERE FOUND.
HAD PARKED VEHICLE. WAS INFORMED BY ANOTHER INDIVIDUAL THAT VEHICLE WAS ON FIRE. THE FIRE DEPT CALLED & EXTINGUISHED FLAMES. HAD INDICATED IT WAS FAULTY ELECTRICAL WIRING. [XXX] *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
RANSFER CASE IS TOO NOISY DUE TO TRANSFER CASE BEING INOPERATIVE AND NOT BEING ABLE CHANGE GEARS WHILE DRIVING. THIS MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE HAS MANUAL TRANSMISSION AND WITH VEHICLE PARKED IN REVERSE WITH EMERGENCY BRAKE ENGAGED THE PASSENGER REACHED OVER AND STARTED THE VEHICLE WITHOUT DRIVER IN THE CAR. THE VEHICLE STARTED UP AND TOOK OFF IN REVERSE. DRIVER WAS RETURNING TO THE VEHICLE AND WAS ALMOST HIT. THEIR SHOULD BE A SAFETY SWITCH ON THE CLUTCH TO PREVENT THE VEHICLE FROM STARTING WITHOUT THE CLUTCH FULLY DEPRESSED. UPON A INVESTEGATION BY CHRYSLER THEY STATED THAT THEIR WAS NO PROBLEM. THEY STATED THAT THIS VEHICLE DID NOT COME WITH A SAFETY SWITCH ON THE CLUTCH. I FIND THIS VERY DISTURBING AND ALSO VERY DANGEROUS.
WHILE DRIVING30 MPH OR ABOVE THE VEHICLE SEVERELY PULLS TO THE RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHEN CONSUMER HIT THE BRAKES ROTORS SNAPPED OFF OF THE HUB. THERE WERE NO INJURIES. CONSUMER SAID THAT THE SAME PART WAS RECALLED BEFORE. CONSUMER INDICATED DEALER WAS REPLACING THE ROTORS WITH THE SAME DEFECTIVE PARTS. *AK
I PURCHASED THIS USED VEHICLE IN MARCH 1999 . I HAVE BEEN BACK TO THE DEALER ABOUT THIS PROBLEM 3-5 TIMES . I'VE EVEN COME OUT OF MY POCKET FOR THE EXPENSIVE OF A NEW SEAT BECAUSE THE DEALER TOLD ME THE SEAT WAS CONSIDERED COSMETIC AND NOT WARRANTY COVERED. AS IT STANDS RIGHT NOW ,THE DEALERSHIP IS SUPPOSEDLY WAITING ON INSTRUCTIONS FROM CHRYSLER ABOUT THE SPECS FOR MY SEAT. THIS HAS BEEN GOING ON FOR OVER 5 MONTHS .THE SEAT IS LEANING DANGEROUSLY TO THE RIGHT AND IT FEELS AS IF IT IS CRACKED
THREE ENGINE BOLTS SHEARED OFF, LEAVING THE ENGINE HANGING LOW ON THE FRONT END. THIS HAPPENED WHILE TRAVELING AT 60 MPH. DEALER HAS REPLACED THE BOLTS. *AK
THE HEADLIGHT SHINES UNSTEADILY AND EXPERIENCING FLICKERING, AS STATED IN SERVICE BULLETIN (#08-26-96 REV.A). YH
AIR CONDITIIONER EVAPORATOR IS LEAKING AND BLOWING HOT AIR. CONTACTED DEALER AND MANUFACTURER. AK
ON THE FIRST OCCASION THE MOTOR MOUNT BOLTS BROKE AND THE SIDE OF THE ENGINE COLLAPSED DOWNWARD. DUE TO THE COLLAPSE THE FAN MOVED DOWN AND IT HIT THE FAN COVER. WHEN THE MOTOR MOUNT COLLAPSED IT CHIPPED AWAY AT THE SURFACE OF THE ENGINE BLOCK. THE SECOND TIME THE MOTOR MOUNT BOLTS CAME OUT COMPLETELY AND THE ENGINE FELL TO THE SIDE AGAIN THIS TIME WEDGING FAN INTO THE RADIATOR. THE FIRST TIME THE DEALERSHIP REPAIRED THE MOTOR MOUNTS, BUT OBVIOUSLY DID NOT DO A GOOD ENOUGH JOB, IN ORDER THE KEEP THE MOTOR MOUNT SECURE.
FUEL GAUGE DROPS PAST EMPTY EVEN WITH GAS IN TANK, SITS FOR AWHILE THEN REGISTERS LEVEL
UPON HITTING A BUMP ON AN INTERSTATE HIGHWAY, I NOTED UNUSUAL SOUNDS COMING FROM THE UNDERCARRIAGE OF MY 4-WHEEL DRIVE VEHICLE. I IMMEDIATELY TOOK THIS VEHICLE TO A REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THREE (3) OF THE SIX (6) BOLTS WHICH ATTACH THE ENGINE TO THE BODY OF THE VEHICLE HAD BROKEN OFF, CAUSING THE ENGINE TO SHIFT. THE ONLY REASON THAT THE ENGINE DID NOT FALL OFF ENTIRELY IS THAT A PART OF IT CAUGHT ON THE CHASSIS OF THE VEHICLE, PREVENTING THE ENGINE FROM FALLING OFF ENTIRELY. THE REPAIR FACILITY MANAGER INDICATED THAT THIS TYPE OF MISHAP OCCURS REGULARLY WITH JEEP VEHICLES. *AK
BEEN HAVING INTERMITTENT ELECTRCAL PROBLEMS,THEN THE STEERING COLUMN STARTED SMOKING WITH A BURNING WIRES SMELLING. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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