Page 7 of 9 · complaints 301–350 of 447

1996 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 20, 1999CO

STEERING WHEEL VIBRATES WHEN BRAKES ARE APPLIED AT HIGHWAY SPEED. WAS TOLD ROTORS WERE WARPED. THE FIRST INCIDENT OCCURRED AT 25,000 MILES, HAD ROTORS GROUNDED. IS HAPPENING AGAIN NOW AT 50,500 MILES. *AK

Air Bags › FrontalCrash1 injured
Filed May 19, 1999IL

FRONT DRIVER'S SIDE HIT A BOAT BEING TOWED AT ABOUT 50 MPH, AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THIS IS THE SECOND CRASH THAT THIS VEHICLE HAS HAD, AND AIRBAG NEVER DEPLOYED. BODYSHOP HAS VEHICLE CURRENTLY. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 14, 1999WA

WHILE APPYING THE BRAKES, DRIVING ABOUT 50 MPH, THE ANTI-LOCK SENSOR LOCKED THE REAR WHEELS, CAUSING VEHICLE TO GO INTO A BIG SLIDE. CONSUMER HAD TO TAKE HIS FOOT OFF THE BRAKE AND HIT THE GAS PEDAL TO PULL OUT OF THE SLIDE, AND VEHICLE KEPT GOING. CONSUMER HIT BRAKES REAL HARD, AND VEHICLE CAME TO A STOP. CONSUMER TOOK THE VEHICLE TO A DEALER TO BE REPAIRED, AND DEALER STATED THA THE SELF ADJUSTER WAS FROZEN. *AK

Steering › Hydraulic Power Assist System
Filed May 11, 1999MO

AT 68,000 MILES POWER STEERING BROKE OFF THE HOUSING PUMP, CAUSING TOTAL LOSS OF POWER STEERING WHICH ALSO CAUSED THE VEHICLE TO SHUT DOWN. *AK

Suspension › Rear
Filed May 4, 1999CA

REAR END SHAKES WHILE IN MOTION. THE DEALER HAS BEEN NOTIFIED. *AK

Air Bags › On-off Switch Assembly
Filed Apr 28, 1999VA

RE: FOLLOW-UP LETTER FROM FRANK SEALES, JR., CHIEF COUNSEL, NHTSA, DATED4/15/99. MY 1996 JEEP CHEROKEE IS NOT LISTED AS HAVING AN AVAILABLE AIRBAG SWITCH. FURTHERMORE, AFTER SCANNING THE LIST OF FIVE MIDDLE ATLANTIC STATES, I FOUND NO CHRYSLER CORPORATION DEALERS LISTED.

Power Train › Automatic TransmissionCrash1 injured
Filed Apr 19, 1999WA

WHEN STARTING THE JEEP THIS MORNING, VEHICLE WAS IN FIRST GEAR AND EMERGENCY BRAKE FULLY ENGAGED, AND CLUTCH WAS NOT EMPLOYED. THE CAR STARTED AND WENT IN REVERSE AND DOWN THE YARD, DRAGGING THE DRIVER CAUGHT IN THE DOOR. THE VEHICLE HIT THE HOUSE AND BROKE THE BACK WALL OF PORCH AND CRUSHED DRIVERS SIDE DOOR. HAS THERE BEEN ANY OTHER REPORTS OF THIS HAPPENING. IT IS TOTALLY UNEXPLAINABLE. THANK YOU. *AK

Structure › Body
Filed Mar 30, 1999MD

WATER LEAKING IN BY THE BACK TAIL LIGHT ON DRIVERS SIDE AND ALSO IN THE FRONT FLOOR ON DRIVERS SIDE

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 27, 1999AZ

THE CONSUMER STATE'S WHEN DRIVING THE VEHICLE, THE TRANSFER CASE KEEP CRACKING AROUND THE OUT CAST, WHICH MADE'S THE FLUID LEAK OUT OF THE TRANSFER CASE AND THE CONSUMER HAD THE TRANSFER CASE REPAIR THREE TIME'S AND THE DEALER CAN'T DETERMINE THE PROBLEM.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Mar 5, 1999IN

WHILE VEHICLE WAS PARKED A PERSON TRIED TO START VEHICLE FROM OUTSIDE WITHOUT STEPPING ON THE CLUTCH PEDAL.WHEN VEHICLE WAS ROLLING IN REVERSE, IT ALMOST RAN OVER ANOTHER PERSON. DEALER HAD TOLD CONSUMER WHAT HAPPENED TO VEHICLE WAS NORMAL. *AK

Engine and Engine Cooling › Cooling System
Filed Feb 22, 1999LA

THE WATER PUMP WENT OUT ON WAY OUT OF TOWN. WHITE SMOKE POURED OUT FROM BEHIND THE JEEP. WE IMMEDIATELY PULLED OVER AND USED OUR PHONE TO CALL FOR HELP. WE WERE TOLD FROM A MECHANIC THAT IT SOUNDED AS IF THE WATER PUMP WENT OUT. WE WAITED FOR THE JEEP TO COOL OFF, THEN ADDED WATER TO THE RADIATOR. WE WERE ABLE TO DRIVE AT 35 MPH UNTIL WE FOUND A SERVICE STATION TO PULL OVER AT. AT THAT TIME THE TECHNICIAN TOLD US THAT IT WAS INDEED THE WATER PUMP AND THERE WAS NO MORE THAT COULD BE DONE THAT DAY (SATURDAY-5:00P.M.). WE GOT OUR VEHICLE TOWED BACK HOME TO LAFAYETTE, LA. THE NEXT MORNING AND AT THAT TIME THE TOWING/SERVICE TECHNICIAN ALSO SAID IT LOOKED AS IF THE ENGINE HEAD GASKET WAS BLOWN. IS THAT COMMON FOR THIS VEHICLE WITH THIS MILAGE? ALSO, THE BRAKES WENT OUT AND WE HAD THEM FIXED A MONTH AGO AT LAFAYETTE MOTORS INC. COULD THEY HAVE KNOWN ABOUT THE WATER PUMP OR IS THAT IMPOSSIBLE? ALSO, WAS THERE SUPPOSED TO BE ANY WARNING AS A CHECK ENGINE LIGHT? WE GOT NO WARNING, BUT THE SMOKE POURING OUT. *AK( DOT NUMBER: )

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jan 30, 1999MO

WHEN IN 4-WHEEL DRIVE, VEHICLE MADE ABNORMAL LOUD NOISE WHEN ACCELERATING. NOISE SOUNDED LIKE A LOUD "THUD" AND SHOOK FRONT END OF CAR. SERVICE DEPARTMENT STATED THAT THE TRANSFER CASE HAD INTERNAL DAMAGE. CAUSE OF DAMAGE WAS AN "O" RING WHICH WAS WORN OUT,ALLOWING ALL OF THE OIL TO LEAK OUT. I NEVER NOTICED ANY LEAK SPOTS WHERE I PARKED THE SERVICE DEPARTMENT REPLACED THE TRANSFER CASE. COST OF THIS REPAIR WAS $1,150 ($960 FOR THE PART AND $189 FOR THE LABOR.) *AK

Engine and Engine Cooling › Engine
Filed Jan 28, 1999WA

WHILE DRIVING ABOUT 5 TO 10 MPH HEARD A LOUD NOISE AND PULLED OVER TO SEE WHAT THE PROBLEM WAS. TOOK THE VEHICLE TO THE SHOP, AND DEALER NOTICED THAT THE MOTOR MOUNTS HAD SHEARED OFF. *AK

Suspension › Rear
Filed Dec 29, 1998CA

REAR SUSPENSION EXPERIENCES EXTREME VIBRATION.

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 24, 1998MO

FUEL PUMP HAS BEEN REPLACED FOUR TIMES. THE CAR DIES AND WILL NOT STAR. , DEALER PERFORMED REPAIRS, AND THE PROBLEM STILL EXISTS. OCCURRENCES ON 11-4-98/11-21-98 AND 12-23-98. PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Cooling System
Filed Dec 10, 1998NH

WHEN GETTING OUT OF THE VEHICLE SOMEONE NOTICED FUEL LEAKING FROM THE VEHICLE. DEALER DETERMINED THAT THE WATER PUMP BROKE, AND THE DEALER REPLACED THE WATER PUMP. *AK

Power Train › Automatic Transmission
Filed Nov 21, 1998OH

THERE WAS NO EVEDINCE OF THE POWER TRAIN LEAKING ON THE GARAGE FLOOR. THELEAK OCCURED WHILE DRIVING THE JEEP. THE SEALS LEAKED.

Unknown or Other
Filed Nov 13, 1998NJ

NOVEMBER 13,1998 NHTSA, I ORIGNALLY THOUGHT THAT THE RIGHT SIDE MOTOR MOUNT HAD FAILED. I BROUGHT THE VEHICLE TO MY MECHANIC FOR REPAIR. MY MECHANIC INFORMED ME THAT THE MOTOR MOUNT LOOKED GOOD(ACTUALLY BRAND NEW), THOUGH THE BOLTS FOR THE RIGHT SIDE MOUNT BRACKET HAD SNAPPED OFF IN THE BLOCK. THE RIGHT SIDE MOTOR MOUNT BRACKET BOLTS SNAPPED OFF IN THE ENGINE BLOCK? I WORKED FOR 5 YEARS AT VARIOUS DODGE DEALERSHIPS AND I HAVE BEEN DRIVING AND WORKING ON VEHICLES FOR 23+ YEARS AND I HAVE NEVER HEARD OF THE BOLTS FOR THE MOTOR MOUNT BRACKET SNAPPING OFF IN THE BLOCK. I CALLED CHRYSLER (GUY MOLINA) AND INFORMED THEM OF THE PROBLEM, FILE # 5272069. I ASKED IF THERE WAS A RECALL FOR THIS PROBLEM, CHRYSLER SAID NO. ALTHOUGH VEHICLE IS OUT OF WARRANTY, THEY WOULD ASSIST IN THE COST OF THE REPAIRS AS LONG AS REGULAR MAINTENANCE ON THAT PART HAD BEEN DONE. I CALLED THE JEEP DEALERS(6) IN THE PLAINFIELD NJ PHONE DIRECTORY. I ASKED THE SERVICE DEPARTMENTS IF THEY HAD COME ACROSS THIS TYPE OF PROBLEM. FIVE OF THE SIX SAID THEY WERE FAMILIAR WITH THIS TYPE OF PROBLEM. I ASKED THE SERVICE PERSONNEL AT THE DEALERSHIP, IF I HAD BROUGHT THE VEHICLE IN FOR SERVICE WOULD THEY HAVE CHECKED THESE BOLTS, THE ANSWER WAS NO, IT IS NOT A MAINTENENCE CHECK LIST ITEM. I SHOULD NOT HAVE TO PAY FOR THESE REPAIRS AS THE BOLTS MENTIONED SHOULD NOT FAIL. THESE BOLTS ARE INSTALLED WITH LOCK TIGHT, THE ARE NOT MEANT TO FAIL OR BE REMOVED AND SHOULD LAST FOR THE LIFE OF THE VEHICLE. MY LAST CHRYSLER PRODUCT WA

Vehicle Speed ControlCrash1 injured
Filed Nov 12, 1998NJ

THE CONSUMER HAS EXPERIENCED PROBLEMS WITH CRUISE CONTROL. WHILE DRIVING, THE REAR OF VEHICLE STARTED SKIDDING. WHEN APPLIED BRAKES, THE VEHICLE WOULDN'T STOP. AS A RESULT, THE CONSUMER RAN INTO A HILL OFF THE SIDE OF THE ROAD. IN ADDITION, THE REAR WHEEL ON THE DRIVER'S SIDE FELL OFF CAUSING ACCIDENT. THE MANUFACTURER HAS YET TO BE CONTACTED.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 9, 1998NJ

WHEN APPLYING THE BRAKES THE PEDAL DOESN'T MOVE BECAUSE THE ROTORS ARE CRACKED. DEALER HAS NOT SEEN. *AK

Latches/Locks/Linkages › Hood › Latch
Filed Oct 2, 1998PA

HOOD FLEW OPEN WHILE DRIVING 55 MPH CAUSING DAMAGES TO VEHICLE.

Steering › Hydraulic Power Assist System
Filed Oct 1, 1998VA

WHILE DRIVING APPROXIMATELY 45MPH THE POWER STEERING BRACKET SHEARED OFF. HAD NO CONTROL OF VEHICLE. MANAGED TO STEER TO SIDE OF ROAD. HAD VEHICLE TOWED TO DEALER. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Sep 22, 1998CA

AUTOMATIC ADJUSTERS ARE NOT SUFFICIENT IN DESIGN TO KEEP THE REAR BRAKE DRUMS ADJUSTED PROPERLY, CAUSING EXTREME PEDAL PULSATION, AND CAUSING MOST BRAKING ONTO FRONT BRAKES, RESULTING IN OVERHEATING AND WARPING OF THE ROTORS.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 7, 1998PR

WHILE DRIVING THE ENGINE OVERHEATED. THE VEHICLE ALSO STALLED AND THE STEERING WHEEL LOCKED AND THE TRUCK WOULD NOT TURN BACK ON.

Air Bags › Frontal
Filed Sep 4, 1998VA

WIFE IS 4 FEET TALL AND CANNOT DRIVE WITHOUT SITTING CLOSER THAN 10 INCHES TO THE WHEEL. AFRAID DRIVER'S SIDE AIR BAG MAY EXPLODE, CAUSING INJURY TO WIFE. WANTS TO INSTALL THE DISCONNECT SWITCH. CONCERN ABOUT SAFETY OF SHORT PERSON AND AIR BAG; POSTED ON 09-07-1999. ALSO, CONCERN ABOUT SAFETY OF SHORT PERSON AND AIR BAG; POSTED ON 09-07-1999. *AK

Electrical System › Wiring
Filed Sep 1, 1998MI

AN ELECTRICAL INADEQUACY IN THE FAN MOTOR WIRING IN THE STEERING COLUMN, CAUSED WIRING TO MELT. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 24, 1998PR

WHILE TRAVELING THE VEHICLE WOULD STALL WITH OUT INDICATIONS. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK

Electrical System
Filed Aug 12, 1998CA

THE ELECTRONIC SYSTEM MALFUNCTIONS. WHEN THIS HAPPENS DRIVER HAS NO INDICATION OF THE FEUL LEVEL AND HAS NO TURN SIGNALS . THE DEALER HAS REPAIRED THE VEHICLE FOUR TIMES. THE MANUFACTURER HAS BEEN NOTIFIED . *AK

Steering › Hydraulic Power Assist System
Filed Aug 7, 1998FL

WHILE TRAVELING THE BATTERY LIGHT AND WATER LIGHT CAME ON. CONSUMER LOST POWER STEERING AND THE ENGINE SHUT DOWN. PLEASE PROVIDE FURTHER DETAIL. *AK

Engine and Engine Cooling › Engine
Filed Jul 29, 1998CA

WHEN DRIVING VEHICLE HIT A BUMP IN WHICH THE ENGINE MOUNT BOLTS SHEARED OFF, CAUSING THE ENGINE TO DROP SEVERAL INCHES, RESULTING IN THE VEHICLE DRIVING VERY ROUGH. CONSUMER HAS CONTACTED THE DEALER, DEALER REPLACING PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 23, 1998NY

FRONT DISC BRAKE ROTORS MAKE AN ANNOYING LOUD NOISE DUE TO EXCESSIVE WEAR FROM CRACKS IN THE PADS. LATER MODEL VEHICLES WERE RECALLED FOR THE SAME PROBLEM.

Air BagsCrash1 injured
Filed Jul 7, 1998IL

AIR BAG DEPLOYED UPON A MINOR IMPACT(ABOUT 2MPH), ALSO AIRBAG DEPLOYMENT WAS VIOLENT, FORCE OF IMPACT RESULTED IN BREATHING DIFFICULTIES, MULTIPLE FRACTURES.

Electrical System › Ignition › Switch
Filed Jul 1, 1998TX

OWNER SAW SMOKE COMING FROM IGNITON AREA. NOTES CIRCUITS MAY BE OVERLOADING. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER DETAILS. *AK

Power Train › Manual Transmission
Filed Jul 1, 1998GA

VEHICLE GRINDS WHILE TRAVELING BETWEEN 40 AND 55 MPH, EVEN WHEN SHIFTED TO NEUTRAL. OWNER IS CONCERNED ABOUT THE TRANSMISSION. THE CONSUMER ALSO STATED THE HYDRAULIC STRUTS FAILED ON THE REAR HATCH. UPDAED 02/13/06.*JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 26, 1998CA

THE MAIN FUEL LINE WAS TOO LONG AND CHAFFED AND MELTED, UNNOTICES, ON TOP OF THE REAR END GEAR BOX. THE LARGE AMOUNTS OF FUEL WAS LEAKING OVER THE HOT GEAR REAR GEAR BOX AND SPLASHING ONTO THE HOT MEFFLER.

Trailer Hitches
Filed Jun 15, 1998ID

TOWING UTILITY TRAILER. TRAILER BECAME UNLATCHED. TRAILER TONGUE PUNCHED GAS TANKS WHICH MIGHT OR MIGHT NOT CAUSE VEHICLE TO EXPLODE.

Engine and Engine Cooling › Engine › Gasoline
Filed May 24, 1998CA

FRONT COIL SPRINGS WEAK.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 29, 1998PA

WHEN ABS BRAKES ARE APPLIED, THEY WOULD VIBRATE. TOOK TO DEALER & MECHANIC SAID ROTORS NEEDED REPLACING. HAD ENTIRE BRAKES CHECKED. BRAKES RESURFACED. BEEN BACK TWICE. PROBLEM STILL EXISTS. *AK

Suspension
Filed Apr 29, 1998SC

WHILE GOING IN REVERSE NOTICED RUBBING GRINDING NOISE. DEALER REPLACED ENGINE AND TRANSMISSION BUT NOISE CONTINUED.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 26, 1998WV

TRANSFER CASE NOISY/FAILED.

Tires
Filed Apr 23, 1998MA

TIRES ON VEHICLE ARE 225-75-R-15, AND WHAT WAS REPLACED WITH 245-70-15, GIVING A TOTALLY DIFFERENT PROFILE TO THE VEHICLE. THE TIRES SHIPPED WERE THE ONLY ONES THEY HAD, AND NOTHING ELSE COULD BE DONE TO REMEDY THE PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 3, 1998NJ

HEARD NOISE WHEN ACCELERATING FROM A STOP AND WHEN PLACING TRANSMISSION INTO GEAR FORWARD AND REVERSE.

Seats
Filed Apr 2, 1998VA

FRONT DRIVER SEAT FRAME REPLACED.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed Apr 2, 1998TX

CATALYTIC CONVERTER FIRE.

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Mar 17, 1998MO

THE HYDRAULIC CYLINDERS TO THE REAR DOOR BROKE AND THE DOOR COLLAPSED ON THE NANEY'S BACK, CAUSING INJURY TO HER BACK. DEALER HAS NOT SEEN. *AK

Structure › Body › Hatchback/Liftgate › Support Device/Strut1 injured
Filed Mar 17, 1998MO

REAR HATCHBACK HYDRAULIC CYLINDER FAILED INJURING CONSUMER. (ATTORNEY FOR CONSUMER).

Exterior Lighting › Headlights › Switch
Filed Jan 28, 1998MO

WHEN VEHICLE GETS WARM THE HEADLIGHTS WILL BEGIN TO TURN ON AND OFF, RESULTING IN LOSS OF VISIBLITY. DEALER WILL REPLACE HEADLIGHT SWITCH, PART ON BACKORDER. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jan 28, 1998GA

SECOND INSTANCE WHERE FLUID HAS LEAKED OUT OF TRANSFER CASE CAUSING MAJOR DAMAGE TO THE CASE.

Steering › Hydraulic Power Assist System
Filed Jan 26, 1998NC

THE DEFECTIVE BRACKET THAT HOLDS THE POWER STEERING SYSTEM SHEARED OFF, CAUSING LOSS OF VEHICLE CONTROL AND VEHICLE STALLED. *AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jan 13, 1998MI

CONVERTER CLAMP WAS NEVER INSTALLED, CAUSING NOISE AND ABRASION DUE TO CHAFFING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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