Page 5 of 9 · complaints 201–250 of 447

1996 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Fuel System, Gasoline › Delivery
Filed Oct 27, 2000FL

HEARSAY IS THAT THERE WERE TWO OTHER JEEP CHEROKEES BEING FIXED FOR THE SAME PROBLEM AT THE SAME TIME.NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK

Unknown or Other
Filed Oct 27, 2000FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 25, 2000NY

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 24, 2000MD

CONSUMER HAD BRAKE REPAIRS MADE PRIOR TO RECALL 00V-136 OF THE BRAKE ROTORS, CONSUMER REQUEST REIMBURSEMENT. NLM

Engine and Engine Cooling › Engine
Filed Oct 17, 2000NY

THE SHEARING OF THE RIGHT ENGINE MOUNT TO ENGINE BOLTS COULD HAVE ALLOWED THE ENGINE TO DROP DOWN ONTO THE STEERING MECHANISM THEREBY CAUSING LOSS OF CONTROL. DUE THE THE ENGINE DROPPPING DOWN ON THE RIGHT SIDE, THE REAR TRANSMISION MOUNT WAS TORN FROM THE CROSS MEMBER AND THE TRANSMISSION SHIFTED RIGHT WHICH COULD HAVE CAUSED A DRIVE SHAFT DISCONNECTION. I DON'T KNOW IF THE ENGINE SHIFT COULD HAVE IMPACTED THE THROTTLE LINKAGE. THIS SHEARING OF THE 3 MOUNTING BOLTS WAS NOT CAUSED BY NORMAL WEAR AND TEAR AS THE BOLTS FAILED SIMULTANEOUSLY. IT IS POSSIBLE THAT THE BOLTS WERE NOT SUFFICIENTLY HARDENED, OR POSSIBLY OVER TIGHTENED AT ASSEMBLY CAUSING PREMATURE FAILURE. THE VEHICLE WAS ESSENTIALLY DISABLED AND THE ONLY THING KEEPING THE ENGINE IN PLACE WAS THE DISTRIBUTOR LANDING ON THE CHASIS MOUNT HANGER.

Engine and Engine Cooling › Cooling System
Filed Oct 12, 2000NH

WATER PUMP WENT, CAUSING THE ENGINE COOLANT SENSOR TO GO, TIRE ROD NEEDS TO BE REPLACED. TOLD THIS WASN'T USUAL UNLESS A LOT OF MILEAGE. COULD THE MILEAGE BEEN ALTERED? WAS THIS VEHICLE IN AN ACCIDENT BEFORE I PURCHASED IT?

Electrical System › Ignition
Filed Oct 11, 2000VA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Tires
Filed Oct 7, 2000MO

I PURCHASED ALL 4 TIRES IN MARCH 1999. ONLY ONE IS PART OF THE RECALL, BUT THE OTHER 3 ARE SHOWING CRACKS ALONG THE SEAM OF THE OUTER TREAD. FIRESTONE DEALER AND THE 800 NUMBER ARE REFUSING TO REPLACE/REBATE THE TIRES BECASE THEY ARE NOT PART OF THE RECALL. I BELIEVE THERE IS A PROBLEM WITH THE OTHER 3 TIRES AND WANT THEM REPLACED. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 11, 2000CO

THE ENGINE CYLINDERS WERE BAD, THE ENGINE OVERHEATED CAUSING COMPLETE ENGINE FAILURE. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 11, 2000PA

CONSUMER RECEIVED RECALL 00V136, HOWEVER COULDN'T GET REPAIRS DONE DUE TO LACK OF PARTS, THE CONSUMER REPLACED THE ROTORS ELSEWHERE BECAUSE THEY WERE NO SAFE TO DRIVE ON, CONSUMER IS BEING REFUSED A REIMBURSEMENT BECAUSE A CERTIFIED DEALER DID NOT DO THE RECALL REPAIRS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 8, 2000NY

ROTORS SEPARATED, CONSUMER TRIED TO BRAKE, AND VEHICLE WENT TO THE SIDE. CONSUMER DID NOT REMEMBER WHAT SIDE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 7, 2000MA

CONSUMER REPLACED BRAKE PADS AND ROTORS PRIOR TO RECALL 00V136, DEALER IS REFUSING REIMBURSEMENT, THE ROTORS REPLACED WERE NOT THE CORROSION RESISTANT BRAKE ROTORS THAT ARE INVOLVED IN THE RECALL. *SLC

Engine and Engine Cooling › Engine
Filed Aug 31, 2000PA

I CROSSED A RAILROAD TRACK AT APPROXIMATELY 15 MPH AND CAME TO A STOP APPROXIMATELY 1 BLOCK AWAY. AS SOON AS I APPLIED THE ACCELERATOR, A LOUD BANG AND THE SOUND OF "DRAGGING A MUFFER" OCCURED. I IMMEDIATLEY PULLED OVER AND DISCOVERED THAT THE SHROUD AROUND THE PRIMARY FAN WAS BROKEN INTO MANY PIECES. I TOOK THE JEEP TO THE DEALER THE NEXT DAY THEY WERE OPEN (OCCURED ON A SATURDAY) AND WAS TOLD THAT THE 3 BOLTS SECURING THE RIGHT ENGINE MOUNT TO THE BLOCK HAD SHEARED CAUSING THE ENGINE TO FALL SEVERAL INCHES. THIS REQUIRES REMOVING THE ENGINE TO DRILL AND TAP THE THREE HOLES TO INSTALL A NEW BOLTS. DIAMLER-CHRYLSER IS WILLING TO PAY FOR THE BOLTS BUT NOT THE $1000 LABOR. THE JEEP HAS NEVER BEEN OFF ROAD AND MAINTAINED EXCELLENTLY.

Engine and Engine Cooling › Engine
Filed Aug 30, 2000PA

ENGINE FRONT MOTOR MOUNTS THAT SCREW INTO THE SIDE OF THE ENGINE HAVE SHEARED OFF. DEALER HAS REPAIRED PROBLEM, BUT HAS NO REASON FOR THE CAUSE. *AK

Power Train › Axle Assembly
Filed Aug 28, 2000WA

REAR WHEEL MAKES A WINDING NOISE. TRANFER CASE, WHENAPPLIED FUEL /SPEED VEHICLE STARTED TO SHAKE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND DEALERSHIP MECHANIC COULDN'T DUPLICATE THE PROBLEM. A FRONT AXLE WAS BENT,AND THERE WAS A LOT OF SHAKING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 28, 2000OH

VEHICLE EXPERIENCED RECALL COMPONENT (OOV-136) FAILURE PRIOR TO NOTIFICATION, HOWEVER THE REPLACED ROTORS REQUIRED REPLACEMENT DUE TO FAILURE, OWNER REQUESTING REIMBURSEMENT FOR THE FIRST REPLACEMENT, SECOND REPLACEMENT WAS COMPLETED PER RECALL. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 23, 2000MI

VEHICLE EXPERIENCED FAILURE OF THE BRAKE ROTORS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 22, 2000TN

WHILE DRIVING ON HIGHWAY WOULD STEP ON BRAKES AND COULD FEEL A JUMP ON THE STEERING WHEEL, WHICH GAVE A CLUE ABOUT BAD ROTORS THAT HAD TO BE REPLACED EVERY YEAR SINCE PURCHASING OF VEHICLE. *AK THE DEALER CLAIMS THE PROBLEM IS CAUSED BY DRIVING WITH FOOT ON THE BRAKE AND HEATING UP THE ROTORS CAUSING THEM TO WARP. *YH

Steering › Hydraulic Power Assist System
Filed Aug 19, 2000NC

POWER STEERING FAILED DUE TO BRACKET HOLDING THE HYDRAULIC PUMP ASSEMBLY FAILING. BRACKET BROKE AND CAUSED BELT AND BELT TO BE THROWN INTO RADIATOR. THIS CAUSED STEERING TO LOCK-UP AND CAR COMING TO STOP IN A FLOWER BED AT APARTMENT COMPLEX. THIS COULD HAVE RESULTED IN SEVERE INJURY, PROPERTY DAMAGE OR A FATALITY. BRACKET AND MOUNTING BOLT FAILED FOR NO APARENT REASON. I HAD THE CAR TOWED TO LOCAL REPAIR MECHANIC WHO ORDERED THE PARTS AND REPAIRED THE DAMAGE AT A VERY REASONABLE COST. MECHANIC TOLD ME THAT WHEN HE ORDERED THE PART FROM CHRYSLER HE WAS TOLD THAT THIS WAS SOMETHING THEY HAD BEEN REPLACING AT FAIRLY HIGH RATE. THIS IS NOT A PART THAT SHOULD FAIL. SOMETHING IS WRONG HERE. PLEASE INVESTIGATE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 18, 2000NY

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SECOND TIME, FIRST REQUEST WAS DENIED. *MJS

Tires › Tread/Belt
Filed Aug 15, 2000AZ

TIRE TREAD SEPARATED FROM THE TIRE WHILE DRIVING (DUNLOP CENTENIAL CANYON CLIMBER SIZE 2257R101025).

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 14, 2000MA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO NOTIFICATION, AS A RESULT OF FAILURE THE BRAKE PADS EXPERIENCED EXCESSIVE WEAR AND REQUIRED REPLACEMENT, OWNER IS REQUESTING REIMBURSEMENT OF THE ROTORS AS WELL AS THE PADS (ATTORNEY FOR CONSUMER). *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 11, 2000OH

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Tires › Tread/Belt
Filed Aug 10, 2000AZ

WHILE DRIVING ABOUT 70 MPH SUDDENLY HEARD A LOUD SOUND COMING FROM RIGHT REAR TIRE, TREAD SEPARATED. BUT CONSUMER KEPT CONTROL OF VEHICLE. *AK TREAD SEPARATED FROM TIRE SUDDENLY CAUSED LOSS OF CONTROL OF VEHICLE. THE TIRE WAS PREVIOUSLY REPAIRED, BUT POSSIBLY THE TIRE MAY HAVE NOT BEEN HOLDING PRESSURE ADEQUALTELY. TIRE SIZE P225/75R15 AND DOT # HYHHATS456. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 8, 2000NY

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 7, 2000PA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION AND WAS DENIED REIMBURSEMENT FOR UNKNOWN REASONS. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 31, 2000IL

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 28, 2000MA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 24, 2000MD

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Equipment › Appliance › Air Conditioner
Filed Jul 19, 2000IL

AIR CONDITIONER (A/C) IS LEAKING FREON. FLUID IS GONE WITHIN A MONTH. WHEN ACCELERATING A/C SHUTS OFF AND AIR BLOWS THROUGH WINDSHIELD. DEALER IS REPLACING THE VALVE, BUT IS NOT CERTAIN IF IT WILL STOP THE LEAK. THE DYE THEY USE ISN'T DETERMINING THE PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 18, 2000MA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, RUSTING OF THE ROTORS CAUSED DAMAGE TO OTHER BRAKE COMPONENTS AS WELL. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 18, 2000OH

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER IS REQUESTING REIMBURSEMENT, ROTORS WERE RUSTED. *MJS

Equipment › Appliance › Air Conditioner
Filed Jul 17, 2000NY

AIR CONDITIONER EVAPORATOR FAILED. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000MA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000MD

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000NY

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136). *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000PA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) BRAKE ROTORS, PRIOR TO RECALL NOTIFICAITION, OWNER REQUESTING REIMBURSEMENT. *MJS

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 13, 2000PA

VEHICLE WAS A PART OF MANUFACTURER'S RECALL 8125/ STEERING GEAR CRACKED. VEHCLE HAS BEEN AT THE DEALERSHIP FOR MORE THAN TWO WEEKS AWAITING FOR RECALL PARTS FROM MANUFACTURER. VEHICLE WAS UNDRIVEABLE UNITL IT WOULD BE FIXED. CONSUMER HAS CONTACTED MANUFACTURER, WHO HAS NOT GIVEN THE CONSUMER ANY ADDITIONAL SERVICE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 2000OH

BRAKE ROTORS REPAIRED PER RECALL NOTIFICATION, HOWEVER AFTER REPAIR, NEEDED TO BE SERVICED DUE TO REPAIR TROUBLE, THE RIGHT FRONT CALIPER HAD THE BRAKE LINE TWISTED AND REPAIRED WRONG. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 2000MI

VEHICLE HAS EXPERIENCED FAILURE OF THE RECALL COMPONENT ON SEVERAL OCCASIONS, THE FAILURE HAS CAUSED OTHER BRAKE COMPONENTS TO WEAR EXCESSIVELY AS WELL. (00V-136) *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 2000NH

CONSUMER IS HAVING TROUBLE SCHEDULING APPOINTMENT WITH THE DEALERSHIP IN ORDER TO OBTAIN RECALL REPAIR (99V-340), THE VEHICLE IS EXHIBITING COMPONENT FAILURE AT THIS TIME OF THE BRAKES. *MJS

Parking Brake › Conventional
Filed Jul 3, 2000PA

INTERMITTENTLY WHEN EMERGENCY BRAKE WAS APPLIED IT WOULD RELEASE AUTOMATICALLY. DEALER HAS REPAIRED VEHICLE ONCE; HOWEVER, THE PROBLEM HAS REOCCURRED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 29, 2000OH

VEHICLE EXPERIENCING PROBLEM WITH FRONT BRAKE PADS WEARING A GROOVE INTO FRONT ROTORS. PADS ARE AVAILABLE FOR INSPECTION. DEALER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 29, 2000NJ

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-316) AND IS BEING DENIED REIMBURSEMENT. *MJS

Structure › Body › Door › Hinge and Attachments
Filed Jun 28, 2000VA

IN NOVEMBER OF 1998, THE DOOR HINGES WERE REPAIRED UNDER WARRANTY, NOW THE PIN WITHIN THE DOOR HAS FAILED, CAUSING THE DRIVER'S DOOR TO COMPLETELY SEPARATE FROM THE HINGE. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 26, 2000KY

LEFT ROTORS BOLT COULD BECOME LOOSE. DEALER DID NOT FIND OUT WHAT WAS CAUSING THE PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 26, 2000NY

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 23, 2000NY

CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V136000/ MANUFACTURER'S RECALL 879 CONCERNING FRONT BRAKE ROTORS. DEALER STATED PARTS WERE NOT AVAILABLE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 22, 2000PA

RECALL # 00V136000 DAIMLERCHRYSLER/FRONT BRAKE ROTORS; NO PARTS WERE AVAILABLE TO CORRECT RECALL CAMPAIGN. CONSUMER WAS TOLD THAT PARTS WERE ON NATIONAL BACK ORDER. CONSUMER'S NAME WAS TAKEN AND ADDED TO A LIST OF OTHER WATING CUSTOMERS. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 19, 2000OH

WHEN APPLYING BRAKES VEHICLE PULLED TO THE LEFT AND DID NOT STOP. VEHICLE CROSSED THE CENTER LINE, AND HIT ANOTHER VEHICLE HEAD-ON. ALSO, DRIVER'S SIDE AIRBAG DID NOT DEPLOY. DEALER DID NOT LOOK AT VEHICLE. THERE IS CURRENTLY RECALL 0013600 ON THE FRONT BRAKE ROTORS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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