HEARSAY IS THAT THERE WERE TWO OTHER JEEP CHEROKEES BEING FIXED FOR THE SAME PROBLEM AT THE SAME TIME.NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK
1996 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER HAD BRAKE REPAIRS MADE PRIOR TO RECALL 00V-136 OF THE BRAKE ROTORS, CONSUMER REQUEST REIMBURSEMENT. NLM
THE SHEARING OF THE RIGHT ENGINE MOUNT TO ENGINE BOLTS COULD HAVE ALLOWED THE ENGINE TO DROP DOWN ONTO THE STEERING MECHANISM THEREBY CAUSING LOSS OF CONTROL. DUE THE THE ENGINE DROPPPING DOWN ON THE RIGHT SIDE, THE REAR TRANSMISION MOUNT WAS TORN FROM THE CROSS MEMBER AND THE TRANSMISSION SHIFTED RIGHT WHICH COULD HAVE CAUSED A DRIVE SHAFT DISCONNECTION. I DON'T KNOW IF THE ENGINE SHIFT COULD HAVE IMPACTED THE THROTTLE LINKAGE. THIS SHEARING OF THE 3 MOUNTING BOLTS WAS NOT CAUSED BY NORMAL WEAR AND TEAR AS THE BOLTS FAILED SIMULTANEOUSLY. IT IS POSSIBLE THAT THE BOLTS WERE NOT SUFFICIENTLY HARDENED, OR POSSIBLY OVER TIGHTENED AT ASSEMBLY CAUSING PREMATURE FAILURE. THE VEHICLE WAS ESSENTIALLY DISABLED AND THE ONLY THING KEEPING THE ENGINE IN PLACE WAS THE DISTRIBUTOR LANDING ON THE CHASIS MOUNT HANGER.
WATER PUMP WENT, CAUSING THE ENGINE COOLANT SENSOR TO GO, TIRE ROD NEEDS TO BE REPLACED. TOLD THIS WASN'T USUAL UNLESS A LOT OF MILEAGE. COULD THE MILEAGE BEEN ALTERED? WAS THIS VEHICLE IN AN ACCIDENT BEFORE I PURCHASED IT?
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I PURCHASED ALL 4 TIRES IN MARCH 1999. ONLY ONE IS PART OF THE RECALL, BUT THE OTHER 3 ARE SHOWING CRACKS ALONG THE SEAM OF THE OUTER TREAD. FIRESTONE DEALER AND THE 800 NUMBER ARE REFUSING TO REPLACE/REBATE THE TIRES BECASE THEY ARE NOT PART OF THE RECALL. I BELIEVE THERE IS A PROBLEM WITH THE OTHER 3 TIRES AND WANT THEM REPLACED. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
THE ENGINE CYLINDERS WERE BAD, THE ENGINE OVERHEATED CAUSING COMPLETE ENGINE FAILURE. *MJS
CONSUMER RECEIVED RECALL 00V136, HOWEVER COULDN'T GET REPAIRS DONE DUE TO LACK OF PARTS, THE CONSUMER REPLACED THE ROTORS ELSEWHERE BECAUSE THEY WERE NO SAFE TO DRIVE ON, CONSUMER IS BEING REFUSED A REIMBURSEMENT BECAUSE A CERTIFIED DEALER DID NOT DO THE RECALL REPAIRS.
ROTORS SEPARATED, CONSUMER TRIED TO BRAKE, AND VEHICLE WENT TO THE SIDE. CONSUMER DID NOT REMEMBER WHAT SIDE. *AK
CONSUMER REPLACED BRAKE PADS AND ROTORS PRIOR TO RECALL 00V136, DEALER IS REFUSING REIMBURSEMENT, THE ROTORS REPLACED WERE NOT THE CORROSION RESISTANT BRAKE ROTORS THAT ARE INVOLVED IN THE RECALL. *SLC
I CROSSED A RAILROAD TRACK AT APPROXIMATELY 15 MPH AND CAME TO A STOP APPROXIMATELY 1 BLOCK AWAY. AS SOON AS I APPLIED THE ACCELERATOR, A LOUD BANG AND THE SOUND OF "DRAGGING A MUFFER" OCCURED. I IMMEDIATLEY PULLED OVER AND DISCOVERED THAT THE SHROUD AROUND THE PRIMARY FAN WAS BROKEN INTO MANY PIECES. I TOOK THE JEEP TO THE DEALER THE NEXT DAY THEY WERE OPEN (OCCURED ON A SATURDAY) AND WAS TOLD THAT THE 3 BOLTS SECURING THE RIGHT ENGINE MOUNT TO THE BLOCK HAD SHEARED CAUSING THE ENGINE TO FALL SEVERAL INCHES. THIS REQUIRES REMOVING THE ENGINE TO DRILL AND TAP THE THREE HOLES TO INSTALL A NEW BOLTS. DIAMLER-CHRYLSER IS WILLING TO PAY FOR THE BOLTS BUT NOT THE $1000 LABOR. THE JEEP HAS NEVER BEEN OFF ROAD AND MAINTAINED EXCELLENTLY.
ENGINE FRONT MOTOR MOUNTS THAT SCREW INTO THE SIDE OF THE ENGINE HAVE SHEARED OFF. DEALER HAS REPAIRED PROBLEM, BUT HAS NO REASON FOR THE CAUSE. *AK
REAR WHEEL MAKES A WINDING NOISE. TRANFER CASE, WHENAPPLIED FUEL /SPEED VEHICLE STARTED TO SHAKE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND DEALERSHIP MECHANIC COULDN'T DUPLICATE THE PROBLEM. A FRONT AXLE WAS BENT,AND THERE WAS A LOT OF SHAKING.*AK
VEHICLE EXPERIENCED RECALL COMPONENT (OOV-136) FAILURE PRIOR TO NOTIFICATION, HOWEVER THE REPLACED ROTORS REQUIRED REPLACEMENT DUE TO FAILURE, OWNER REQUESTING REIMBURSEMENT FOR THE FIRST REPLACEMENT, SECOND REPLACEMENT WAS COMPLETED PER RECALL. *MJS
VEHICLE EXPERIENCED FAILURE OF THE BRAKE ROTORS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
WHILE DRIVING ON HIGHWAY WOULD STEP ON BRAKES AND COULD FEEL A JUMP ON THE STEERING WHEEL, WHICH GAVE A CLUE ABOUT BAD ROTORS THAT HAD TO BE REPLACED EVERY YEAR SINCE PURCHASING OF VEHICLE. *AK THE DEALER CLAIMS THE PROBLEM IS CAUSED BY DRIVING WITH FOOT ON THE BRAKE AND HEATING UP THE ROTORS CAUSING THEM TO WARP. *YH
POWER STEERING FAILED DUE TO BRACKET HOLDING THE HYDRAULIC PUMP ASSEMBLY FAILING. BRACKET BROKE AND CAUSED BELT AND BELT TO BE THROWN INTO RADIATOR. THIS CAUSED STEERING TO LOCK-UP AND CAR COMING TO STOP IN A FLOWER BED AT APARTMENT COMPLEX. THIS COULD HAVE RESULTED IN SEVERE INJURY, PROPERTY DAMAGE OR A FATALITY. BRACKET AND MOUNTING BOLT FAILED FOR NO APARENT REASON. I HAD THE CAR TOWED TO LOCAL REPAIR MECHANIC WHO ORDERED THE PARTS AND REPAIRED THE DAMAGE AT A VERY REASONABLE COST. MECHANIC TOLD ME THAT WHEN HE ORDERED THE PART FROM CHRYSLER HE WAS TOLD THAT THIS WAS SOMETHING THEY HAD BEEN REPLACING AT FAIRLY HIGH RATE. THIS IS NOT A PART THAT SHOULD FAIL. SOMETHING IS WRONG HERE. PLEASE INVESTIGATE.
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE SECOND TIME, FIRST REQUEST WAS DENIED. *MJS
TIRE TREAD SEPARATED FROM THE TIRE WHILE DRIVING (DUNLOP CENTENIAL CANYON CLIMBER SIZE 2257R101025).
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO NOTIFICATION, AS A RESULT OF FAILURE THE BRAKE PADS EXPERIENCED EXCESSIVE WEAR AND REQUIRED REPLACEMENT, OWNER IS REQUESTING REIMBURSEMENT OF THE ROTORS AS WELL AS THE PADS (ATTORNEY FOR CONSUMER). *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
WHILE DRIVING ABOUT 70 MPH SUDDENLY HEARD A LOUD SOUND COMING FROM RIGHT REAR TIRE, TREAD SEPARATED. BUT CONSUMER KEPT CONTROL OF VEHICLE. *AK TREAD SEPARATED FROM TIRE SUDDENLY CAUSED LOSS OF CONTROL OF VEHICLE. THE TIRE WAS PREVIOUSLY REPAIRED, BUT POSSIBLY THE TIRE MAY HAVE NOT BEEN HOLDING PRESSURE ADEQUALTELY. TIRE SIZE P225/75R15 AND DOT # HYHHATS456. *YH
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION AND WAS DENIED REIMBURSEMENT FOR UNKNOWN REASONS. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
AIR CONDITIONER (A/C) IS LEAKING FREON. FLUID IS GONE WITHIN A MONTH. WHEN ACCELERATING A/C SHUTS OFF AND AIR BLOWS THROUGH WINDSHIELD. DEALER IS REPLACING THE VALVE, BUT IS NOT CERTAIN IF IT WILL STOP THE LEAK. THE DYE THEY USE ISN'T DETERMINING THE PROBLEM.*AK
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, RUSTING OF THE ROTORS CAUSED DAMAGE TO OTHER BRAKE COMPONENTS AS WELL. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER IS REQUESTING REIMBURSEMENT, ROTORS WERE RUSTED. *MJS
AIR CONDITIONER EVAPORATOR FAILED. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136). *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) BRAKE ROTORS, PRIOR TO RECALL NOTIFICAITION, OWNER REQUESTING REIMBURSEMENT. *MJS
VEHICLE WAS A PART OF MANUFACTURER'S RECALL 8125/ STEERING GEAR CRACKED. VEHCLE HAS BEEN AT THE DEALERSHIP FOR MORE THAN TWO WEEKS AWAITING FOR RECALL PARTS FROM MANUFACTURER. VEHICLE WAS UNDRIVEABLE UNITL IT WOULD BE FIXED. CONSUMER HAS CONTACTED MANUFACTURER, WHO HAS NOT GIVEN THE CONSUMER ANY ADDITIONAL SERVICE.*AK
BRAKE ROTORS REPAIRED PER RECALL NOTIFICATION, HOWEVER AFTER REPAIR, NEEDED TO BE SERVICED DUE TO REPAIR TROUBLE, THE RIGHT FRONT CALIPER HAD THE BRAKE LINE TWISTED AND REPAIRED WRONG. *MJS
VEHICLE HAS EXPERIENCED FAILURE OF THE RECALL COMPONENT ON SEVERAL OCCASIONS, THE FAILURE HAS CAUSED OTHER BRAKE COMPONENTS TO WEAR EXCESSIVELY AS WELL. (00V-136) *MJS
CONSUMER IS HAVING TROUBLE SCHEDULING APPOINTMENT WITH THE DEALERSHIP IN ORDER TO OBTAIN RECALL REPAIR (99V-340), THE VEHICLE IS EXHIBITING COMPONENT FAILURE AT THIS TIME OF THE BRAKES. *MJS
INTERMITTENTLY WHEN EMERGENCY BRAKE WAS APPLIED IT WOULD RELEASE AUTOMATICALLY. DEALER HAS REPAIRED VEHICLE ONCE; HOWEVER, THE PROBLEM HAS REOCCURRED. *AK
VEHICLE EXPERIENCING PROBLEM WITH FRONT BRAKE PADS WEARING A GROOVE INTO FRONT ROTORS. PADS ARE AVAILABLE FOR INSPECTION. DEALER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-316) AND IS BEING DENIED REIMBURSEMENT. *MJS
IN NOVEMBER OF 1998, THE DOOR HINGES WERE REPAIRED UNDER WARRANTY, NOW THE PIN WITHIN THE DOOR HAS FAILED, CAUSING THE DRIVER'S DOOR TO COMPLETELY SEPARATE FROM THE HINGE. *SLC
LEFT ROTORS BOLT COULD BECOME LOOSE. DEALER DID NOT FIND OUT WHAT WAS CAUSING THE PROBLEM.*AK
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION (00V-136), OWNER REQUESTING REIMBURSEMENT. *MJS
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V136000/ MANUFACTURER'S RECALL 879 CONCERNING FRONT BRAKE ROTORS. DEALER STATED PARTS WERE NOT AVAILABLE.*AK
RECALL # 00V136000 DAIMLERCHRYSLER/FRONT BRAKE ROTORS; NO PARTS WERE AVAILABLE TO CORRECT RECALL CAMPAIGN. CONSUMER WAS TOLD THAT PARTS WERE ON NATIONAL BACK ORDER. CONSUMER'S NAME WAS TAKEN AND ADDED TO A LIST OF OTHER WATING CUSTOMERS. *AK *ML
WHEN APPLYING BRAKES VEHICLE PULLED TO THE LEFT AND DID NOT STOP. VEHICLE CROSSED THE CENTER LINE, AND HIT ANOTHER VEHICLE HEAD-ON. ALSO, DRIVER'S SIDE AIRBAG DID NOT DEPLOY. DEALER DID NOT LOOK AT VEHICLE. THERE IS CURRENTLY RECALL 0013600 ON THE FRONT BRAKE ROTORS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →