Owners filed 4 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 2 times.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Tires › Tread/Belt | 1 | 0 | 0 | 0 | |
| Structure | 1 | 0 | 0 | 0 | |
| Equipment › Recreational Vehicle/Trailer | 1 | 0 | 1 | 0 | |
| Electrical System | 1 | 0 | 1 | 0 |
Defect. ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
Remedy. FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.
Defect. STAPLES WERE USED TO FASTEN THE STEP BOX ON THE REAR CORNERS INSTEAD OF SCREWS.
Risk. THE WEIGHT OF A PERSON STEPPING ONTO THE STEP BOX COULD CAUSE THE STEP TO BREAK LOOSE AND POSSIBLY CAUSE PERSONAL INJURY.
Remedy. DEALERS WILL INSTALL A SUPPORT KIT WHICH CONSISTS OF TWO ANGLED BRACKETS AND ADDITIONAL SCREWS TO SUPPORT THE STEP BOX.
MY NAME [XXX] I AM A FIRE FIGHTER WITH MENDON FIRE DEPARTMENT WE HAD A FIRE ON 09/12/2015 DO TO REFRIGERATOR NORCOLD ACCORDING TO THE FIREMARSHAL'S INVESTIGATION. WE JUST BOUGHT THE TRAILER 08/27/2015 AND ON THE NIGHT OF 09/12/2015 ABOUT 1 AM I WOKE UP AND LOOKED OUT THEWINDOW NOTICING A GLOWING IT WAS OUR JAYCO DESIGNER CAMP TRAILER ON FIRE. THE FIRE BURN MY 2015 CAR HAULER A 2010 TOYOTA PRIUS AND BOTH DECKS ON THE HOMW ALSO SEVERELY DAMAGING OUR HOME. THERE HAVE BEEN SEVERAL IN UTAH THAT HAVE BURNED. WE ARE LUCKY TO HAVE GOTTEN OUT OF OUR HOME ALIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY NAME IS BILL COMPTON AND I AM A DEPUTY WITH THE KENTUCKY FIRE MARSHAL'S OFFICE. I WAS DISPATCHED TO INVESTIGATE THE CIRCUMSTANCES SURROUNDING A FIRE IN A 5TH WHEEL CAMPER. THE 5TH WHEEL CAMPER WAS JAYCO DESIGNER SERIES PRODUCED ON 4-21-95 WITH A VIN# INDICATIONS ARE THE FIRE STARTED IN THE REFRIGERATOR OF THE UNIT. THE REFRIGERATOR WAS PRODUCED BY NORCOLD, MODEL#6162 AND SERIAL#167291BRBKD5. I AM AWARE THAT THERE HAVE BEEN SEVERAL RECALLS INVOLVING NORCOLD UNITS AND FELT IT NECESSARY TO REPORT THE INCIDENT EVEN THOUGH INDICATIONS WERE THAT THIS SERIAL NUMBER WAS NOT INVOLVED IN PREVIOUS RECALLS. MY CONCERN IS THAT FACT THAT THERE MAY HAVE BEEN OTHER FIRES INVOLVING THIS MODEL OF PRODUCT BUT JUST NOT ENOUGH TO JUSTIFY A RECALL PRESENTLY. *TR
THREE TIRES HAD BLOWN OUT IN THE LAST YEAR. THE MOST RECENT BLOW OUT WAS ON 7/04/2003. FRONT AND REAR DRIVER SIDE TIRE BLEW OUT WHILE DRIVING DUE TO TREAD SEPARATION. *AK *PH *JB
THE 5TH WHEEL TRAILER EXTERIOR FIBERGLASS SIDINGS ARE COMING APART WHERE THE SIDING MAY FALL OFF WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. *AK
4 of 4 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2010 | 1 | 3 | 0 | 0 | Routine |
| 2009 | 1 | 2 | 1 | 0 | Routine |
| 2008 | 2 | 4 | 2 | 0 | Routine |
| 2007 | 0 | 3 | 0 | 0 | Routine |
| 2005 | 0 | 2 | 0 | 0 | Routine |
| 2004 | 2 | 1 | 0 | 0 | Routine |
| 2003 | 0 | 2 | 0 | 0 | Routine |
| 2002 | 1 | 4 | 0 | 0 | Routine |
| 2001 | 0 | 3 | 0 | 0 | Routine |
| 2000 | 5 | 5 | 1 | 0 | Routine |
| 1999 | 6 | 3 | 0 | 0 | Routine |
| 1998 | 2 | 3 | 0 | 0 | Routine |
| 1997 | 11 | 5 | 0 | 0 | Routine |
| 1996 | 3 | 2 | 0 | 0 | Routine |
| 1995 — this page | 4 | 2 | 2 | 0 | Routine |
| 1993 | 0 | 1 | 0 | 0 | Routine |
| 1992 | 0 | 2 | 0 | 0 | Routine |
| 1991 | 0 | 2 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 30, 2006. Source: NHTSA Office of Defects Investigation.