Owners filed 2 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
2
0
0
0
4 safety recalls
Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers19V270000
Filed Apr 2, 20194,519 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
Risk. If the wiring in the circuit overheats, it can increase the risk of fire.
Remedy. Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
Suspension18V570000
Filed Aug 30, 2018327 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante vehicles. The leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak.
Risk. The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire.
Remedy. Jayco will notify owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. The recall began September 13, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903407.
Equipment › Other › Labels18V451000
Filed Jul 5, 201849 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Risk. An overloaded vehicle has an increased risk of a crash.
Remedy. Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
Defect. Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Risk. Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
Remedy. Jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
What owners reported
Newest filings
Visibility/Wiper
Filed Oct 21, 2021TX
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep the wind out so I could drive a short distance to a RV repair company. Mr. Loza stated if I continue to drive the windshield will fall out for there is nothing holding it in place except the gasket itself. The gasket came loose from the front cap; this will continue to happened until Jayco fixes the issue with the windshield. He advised I need to contact Jayco. I contacted Jayco dealership service department (Explore USA RV Supercenter 28970 IH-10 West Boerne, TX 78006 1-830-981-5618); the inquired about the chassis, I told them it was on a Ford 53 chassis, I was then told to contact Ford.
Visibility/Wiper
Filed Dec 16, 20193,000 milesFL
THE WINDSHIELD WIPER ON THE DRIVER'S SIDE SLAMS ACROSS THE WINDSHIELD AND IS DAMAGING THE WINDSHIELD WHEN EXCEEDING 36 MPH. THIS IS A DANGEROUS SITUATION WHEN AT HIGHWAY SPEEDS AND NOT BEING ABLE TO MAINTAIN HIGHWAYS SPEEDS. PLUS THE WINDSHIELD IS BEING DAMAGED AND THE INTEGRITY OF WINDSHIELD MAY BECOME IN QUESTION. JAYCO HAD A RECALL FOR 2018 MODELS, BUT MANY WITH 2017 MODELS ALSO HAVE THE SAME ISSUE. I CONTACTED JAYCO AND JAYCO SAYS NOT UNDER THE RECALL, BUT YET MANY ARE HAVING THE SAME ISSUE WITH THE MOTORHOMES OUTSIDE OF THE RECALL DATES.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 2, 2019. Source: NHTSA Office of Defects Investigation.