2020 Jayco Fifth Wheel Eagle

Routine

Owners filed 9 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Equipment3
000
Unknown or Other2
000
Suspension2
000
Structure › Body2
000

3 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems21V685000
Filed Sep 2, 202129,825 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy. Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Equipment › Recreational Vehicle/Trailer › Lpg Systems21V425000
Filed Jun 4, 202187,649 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Visibility › Glass, Side/Rear20V336000
Filed Jun 9, 20201,105 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy. Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

What owners reported

Newest filings
Unknown or Other
Filed Jul 18, 2024CA

Poor steel to aluminum welding. Fiberglass sides are cracking due to welds cracking per service advisers at RV dealerships. Jayco is aware and telling RV owners the repair is on the owners. The sides could separate and come off during transport and possibly cause damages or accidents of other vehicles. Jayco has changed engineering and procedures because of this safety issue and refuse to make corrections to bring units up to safer standards. Jayco has a repair kit but owners are to foot the bill for repairs. A repair will cost owners at a minimum of $10K starting. Its sad Jayco is more concerned with profits than public safety especially when they are aware of the issue.

Suspension
Filed Aug 12, 2022MO

Axel was manufactured with too much negative camber causing extreme tire ware. Blowouts could cause loss of control of vehicle.

Unknown or Other
Filed Jul 27, 2022AZ

I have 2 recalls on this travel trailer, both related to propane systems. Recalls #20E-071 and 21V-425. 20E-071 was dated November 12,2020 and 21V-425 was dated August 2021. The dealer: Little Dealer Little Prices - 2350 West Deer Valley Road- Phoenix, AZ 85027 has failed to perform either of the recalls. I was gone there repeatedly to check on the status and was always told they were waiting for parts. In April of 2022 when I went to the dealer again I was told they work orders had been cancelled. Again, I furnished them with all the information and they were going to find out what happened. When I contacted them again in May of 2022 I was told a different Service Writer was handling it now and when I sent them an email, I got no response. The recall 21V-425 I found out was for the propane pressure regulator which I already had to change at my expense.

Structure › Body
Filed May 2, 2022IL

Structural frame cracks causing weakness over hitch.

Equipment
Filed Jan 20, 2022WA

The contact owns a 2020 Jayco Eagle RV equipped with Winntec model 6020 two-stage propane regulators. The contact received a recall notification for NHTSA Campaign Number: 21V685000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the parts were available but were on backorder for recall repairs. The contact stated that the RV had consumed 2 gallons of propane in one year. Parts distribution disconnect.

Equipment
Filed Dec 29, 2021GA

The contact owns a 2020 Jayco Trailer equipped with a Winntec 6020 two-stage propane regulator. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

Equipment
Filed Nov 10, 2021CO

The contact owns a 2020 Jayco Eagle travel trailer. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment). The contact stated that the furnace was not operating properly, and the contact had to switch propane tanks. The dealer was made aware of the recall but informed the contact that parts were on backorder. The manufacturer was made aware of the failure but provided no assistance. Parts distribution disconnect.

Suspension
Filed Apr 3, 20214,450 milesMT

WITH LESS THAN 4500 MILES THE REAR AXLE FAILED, CAUSING SEVERE WEAR ON THE TIRE. WHEN RESEARCHING, THERE APPEARS TO BE A LOT OF COMPLAINTS IN REGARDS TO AXLE FAILURE. DEXTER REPLACED THE AXLE, BUT JAYCO WOULD NOT COVER THE REPLACEMENT UNDER WARRANTY, AND ADVISED I TAKE IT TO THE NEAREST JAYCO DEALERSHIP (72 MILES AWAY) USING THE SPARE. DURING THAT SHORT DRIVE TO HAVE THE REPAIRS DONE, THE SPARE SHOWED SEVERE WEAR ALSO.

Structure › Body
Filed Jan 16, 2021FL

DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS

9 of 9 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20250100Routine
20221100Routine
20212300Routine
2020 — this page9300Routine
20194400Routine
20162400Routine
20151400Routine
20121000Routine
20112000Routine
20101000Routine
20082000Routine

Compare every Eagle year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 2, 2021. Source: NHTSA Office of Defects Investigation.