Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel/Propulsion System
1
0
0
0
Air Bags
1
0
0
0
2 safety recalls
Part 573 reports
Exterior Lighting15V038000
Filed Jan 27, 20154,787 vehiclesJaguar Land Rover North America, Llc
Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2012-2015 Jaguar XK vehicles manufactured March 4, 2011, to March 20, 2014. In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
Remedy. Jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. The recall began March 5, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J049.
Equipment › Other › Labels14V389000
Filed Jul 1, 2014144 vehiclesJaguar Land Rover North America, Llc
Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 XK (XKR and XKR-S) vehicles manufactured August 24, 2012, to June 10, 2014, and equipped with a 5.0L engine. The tire placard has incorrect information for the spare tire stating "none" for the inflation pressure of the spare wheel. Thus, these vehicles do not comply with the requirements of the Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
Risk. If the recommended pressure for the spare tire is not provided, the tire may not be properly inflated which may result in its failure, increasing the risk of a crash.
Remedy. Jaguar will notify owners, and dealers will inspect the vehicles and, as necessary, attach a corrected tire placard label stating the tire size and pressure, free of charge. The recall began on August 29, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J041.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Apr 18, 2023AZ
My wife parked the car in the garage and we noticed a puddle of gas below the car. After determining that we had a real issue we had it towed to an independent service provider. After inspection by the mechanic he noted that the plastic retainer clip on the fuel pump flange (Jaguar Part C2P24406) was broken allowing the fuel line to come out of the fuel pump/filter flange (see photo) and just pumped gas onto the cars undercarriage and ground. Luckily, this must have happened right before she came home. In the initial diagnosis of the problem by me I ended up starting the car in the garage and it just pumped about a gallon of gas onto the garage floor. By the way, just opening the driver's door activates the fuel pump -- so without even starting the car it would pump gas onto the car/garage floor. I was extremely worried that there would be a fire or explosion (possibly by the hot water heater in the garage igniting the fumes). After the mechanic informed me of the problem, I searched and noted that the 2010/11 Jaguar XF had a very similar (if not exact) problem and was recalled for this issue. There were no indicator lights/warnings of this problem occurring. I did not file an insurance claim or have anyone else look at the problem. I initially called the local Tucson Jaguar dealer to have it service there (that would be my preference), but the dealer informed me that it would be a month before they could even look at. Thus, I had it towed to a independent service provider. I
Air Bags
Filed Feb 1, 2017CA
WHEN PASSENGER IS SEATED IN PASSENGER SEAT, THE 'PASSENGER AIRBAG OFF" LIGHT SPORATICALLY ILLUMINATES. THIS MEANS THAT THE PASSENGER IS NOT PROTECTED BY AIRBAGS IF A COLLISION OCCURS. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS STATIONARY OR NOT. THIS MALFUNCTION HAS BEEN VERIFIED BY JAGUAR DEALER.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 27, 2015. Source: NHTSA Office of Defects Investigation.