63 complaints record an odometer reading. Failures cluster around 10,000–20,000 miles.
Most common 2009 Jaguar XF problems
20 of the 90 complaints (22%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
20
1
0
0
Electrical System
11
0
1
1
Power Train · transmission
9
0
0
0
Vehicle Speed Control · throttle and acceleration
7
4
0
0
Unknown or Other
7
0
0
0
Power Train › Automatic Transmission · transmission
5
0
0
0
Engine and Engine Cooling · engine
4
0
0
0
Engine
4
0
0
0
Electronic Stability Control (esc) · stability control
4
0
0
0
Structure · body and frame
3
0
0
0
6 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module18V009000
Filed Jan 8, 20188,925 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is recalling certain 2009 MY Jaguar XF vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.
Air Bags › Frontal › Passenger Side › Inflator Module17V027000
Filed Jan 10, 20178,114 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.
Air Bags › Frontal › Passenger Side › Inflator Module16V373000
Filed May 27, 201620,107 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827. Jaguar's number of this recall is J069.
Air Bags › Frontal › Driver Side › Inflator Module16V229000
Filed Apr 20, 20165 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Risk. An air bag that inflates improperly increases the risk of injury.
Remedy. Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.
Electrical System › Instrument Cluster/Panel08V607000
Filed Nov 24, 20083,754 vehiclesJaguar Cars Ltd
Defect. JAGUAR IS RECALLING 3,754 MY 2009 XF VEHICLES FOR INSTRUMENT CLUSTER SPEAKER FUNCTION PROBLEMS. THE SPEAKER WIRES MAY FRACTURE. AS A RESULT, THE SPEAKER WILL CEASE TO OPERATE.
Risk. IF THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL VERIFY THE INSTRUMENT CLUSTER SPEAKER FUNCTION AND RECONFIGURE THE INSTRUMENT CLUSTER CONTROL MODULE SOFTWARE. THE RECALL BEGAN ON DECEMBER 5, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
Defect. JAGUAR IS RECALLING 7,918 MY 2009 XF VEHICLES. THE REAR SAFETY BELT D-RING ASSEMBLY MAY NOT ROTATE PROPERLY AROUND THE SAFETY BELT ANCHORAGE MOUNTING BOLT. IF THE ASSEMBLY IS NOT HELD TOGETHER WHEN TIGHTENING, THE D-RING AND/OR WASHER CAN SEPARATE FROM THE SHOULDER OF THE SPACER, ALLOWING THESE PARTS TO BE PARTIALLY CLAMPED BY THE SPACER, FORMING A BURR ON EITHER THE D-RING OR THE WASHER AND SUBSEQUENTLY LIMITING PROPER ROTATION OF THE D-RING.
Risk. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. DEALERS WILL INSPECT THE OUTBOARD REAR SAFETY BELT D-RING AND, IF NECESSARY, THE D-RING ASSEMBLY WILL BE REMOVED AND ANY BURRS ON THE D-RING OR WASHER FILED FLAT. THE D-RING ASSEMBLY WILL THEN BE REINSTALLED TO CORRECT THE CONDITION. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Unknown or Other
Filed Mar 18, 2022MD
Dashboard leather bubbling and repairs are very expensive which I have not had done at the present time.
Electrical System
Filed Aug 26, 202013,400 milesFL
INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.
Electronic Stability Control (esc)
Filed Jun 30, 2020CA
CAR SHIFT KNOB WILL GET STUCK RANDOMLY
Electrical System
Filed Jun 13, 202042,000 milesNV
THE ISSUES THAT I AM HAVING STARTED AND WAS NOTICED ABOUT 2 YEARS AGO. I NOTICED THE TURN SIGNAL SOUNDED DISTORTED OR LIKE A SHORT WAS DEVELOPING IN THE SYSTEM. THEN I NOTICED THE KEY IN THE IGNITION AND THE SEAT BELT WARNINGS WERE NO LONGER AUDIBLE. THESE INDICATIONS WERE LISTED IN CAMPAIGN 08V607000. *TR
Electrical System
Filed Nov 24, 201940,943 milesNV
RECALL ALERT: JAGUAR XFFACEBOOKTWITTER POSTED: DECEMBER 9, 2008 JAGUAR IS RECALLING ABOUT 3,800 2009 XF SEDANS DUE TO AN ELECTRICAL DEFECT THAT COULD RESULT IN A NUMBER OF PROBLEMS. IN A DEFECT NOTICE FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, JAGUAR EXPLAINS, "THE INSTRUMENT CLUSTER SPEAKER WIRES MAY FRACTURE AS A CONSEQUENCE OF AN OVERLY AGGRESSIVE TICK-TOCK SOUND WAVE FORM, THE VOLUME OF WHICH IS VEHICLE SPEED DEPENDENT." THE XF MAKES THE TICK-TOCK SOUND WHEN ITS TURN SIGNAL IS ENGAGED - AND AT HIGH SPEED, THE SOUND MAY BE LOUD ENOUGH TO CRACK THE RUBBER COATING ON SPEAKER WIRES. "IN THE EVENT OF A SPEAKER FAILURE, THE FOLLOWING AUDIBLE NOTIFICATIONS WILL CEASE TO FUNCTION - DIRECTIONAL INDICATORS, SEAT BELT WARNING, 'LIGHTS ON' WARNING, DRIVER'S DOOR OPEN WITH THE KEY IN THE IGNITION, DRIVER INTERVENTION (ADAPTIVE CRUISE CONTROL EQUIPPED VEHICLES) AND SEAT MEMORY." DEALERS WILL MAKE A SIMPLE SOFTWARE ADJUSTMENT, FREE OF CHARGE, TO FIX THE PROBLEM. OWNERS SHOULD RECEIVE A LETTER IN THE MAIL EXPLAINING THE RECALL THIS WEEK. THIS IS THE SECOND TIME THE XF HAS BEEN RECALLED SINCE IT CAME ON THE MARKET JUST A FEW MONTHS AGO. THE EARLIER RECALL, INVOLVING A SEATBELT DEFECT, WAS A FAR MORE SERIOUS SAFETY RISK - BUT THE FACT THAT THE VEHICLE HAS BEEN RECALLED TWICE IN SUCH A SHORT TIME MIGHT CONCERN SOME BUYERS. THE XF IS A MECHANICALLY COMPLEX CAR WITH MANY FEATURES NOT FOUND IN OTHER VEHICLES, FROM A SHIFT KNOB THAT SITS INSIDE THE CONSOLE WHEN THE CAR IS OF
Electronic Stability Control (esc)
Filed Jun 10, 2019IL
MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP
Fuel/Propulsion System
Filed May 20, 201967,000 milesNC
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE THE FUEL WAS BEING DEPLETED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. ONCE MORE FUEL WAS ADDED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT PROVIDED.
Electrical System
Filed Jan 21, 201997,400 milesCO
NHTSA CAMPAIGN ID NUMBER 08V607000, ALSO OCCURS IN MY VEHICLE THE 2009 JAGUAR XF SUPERCHARGED BUT THE VIN IS NOT INCLUDED IN THE SAFETY RECALL. JAGUAR WILL NOT REPAIR THE PROBLEM EVEN THOUGH IT IS A KNOW ISSUE IN THAT MAKE MODEL AND YEAR. THE 2009 THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Fuel/Propulsion SystemFire
Filed Jan 9, 201980,000 milesVA
I BELIEVE JAGUAR SHOULD RECALL THE FUEL RAIL BECAUSE THE ALUMINUM FUEL RAILS CORRODE FROM THE INSIDE OUT FROM USING CERTAIN ETHANOL FUELS WITH LOW WATER CONTENT, WHICH CAUSE A PINHOLE THAT SPRAYED RAW GASOLINE ONTO A HOT ENGINE WHICH CAUSE A FIRE. THOSE ALUMINUM FUEL RAILS WERE NEED TO BE REPLACED WITH STAINLESS STEEL RAILS. MY CAR WAS ALMOST CAUGHT ON FIRE DUE TO A PINHOLE FUEL LEAK WHICH DEVELOPED. AND THIS OCCURRED WHILE STATIONARY AND MOVING THE SMELL WAS SO STRONG I HAD TO DRIVE WITH THE WINDOWS DOWN. AND TO MAKE MATTERS WORST THE FUEL RAIL IS NO LONGER AVAILABLE THROUGH JAGUAR THE PART IS OBSOLETE SO HOW CAN WE HAVE ARE CAR REPAIRED IF JAGUAR DOESN'T EVEN CARRY THE PART ???
Unknown or Other
Filed Dec 14, 201853,000 milesTX
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECT
Electrical System
Filed Oct 28, 2018139,000 milesPA
TAKATA RECALL THE TRANSMISSION SLIPS OUT OF GEAR ALL THE TIME. NOW MY SHIFTIER IS STUCK IN GEAR.THE CAR WILL BE STILL AND IT GETS STUCK. I'VE HAD THIS CAR FOR ALMOST FIVE YEARS AND TOWARDS THE END IT HAS GIVEN ME HELL. TRANSMISSION ALWAYS FAILING WHILE DRIVING NO MATTER ON HIGHWAY OR STREET. THERE'S ALSO A LAG WHEN DRIVING ABOVE 50MPH.
Engine
Filed Sep 24, 2018GA
CAR SKIPS DURING ACCELERATION. ALSO, DASHBOARD BUCKLES
Unknown or Other
Filed Aug 15, 2018WI
WHEN DOORS UNLOCKED CAN START ENGINE WITHOUT FOB NEAR BY.
Unknown or Other
Filed Jun 1, 2018130,000 milesTX
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECT
Air Bags
Filed Mar 30, 2018IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HOWARD ORLOFF JAGUAR IN CHICAGO, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electronic Stability Control (esc)
Filed Mar 5, 2018109,980 milesAZ
TRANSMISSION CONTROL SHIFT MODULE - THERE WAS A RECALL NOTICE K063 DATED 9/19/11 FROM JAGUAR ABOUT TRASMISSION CONTROL SWITCH (TCS) REPLACEMENT FOR THE 2009 XFS. APPARENTLY, THE EARLIER K048 RECALL FOR THE CIRCUIT BOARD FIX DIDN'T QUITE CURE ALL THE PROBLEMS. MY TRANSMISSION CONTROL SHIFT MODULE GOT STUCK WOULDN'T GO INTO DRIVE OR REVERSE; IT WAS STATIONARY. I HAD IT TOWED TO THE JAGUAR DEALER, THEY STATED THAT THE RECALL WAS FOR CERTAIN JAGUARS PARTICULAR TO VIN#'S. I ADVISED THEM THAT MY CAR IS DOING THE SAME THING AS RECALL MANUFACTURER# K063. THEY STATED IT WAS NOT PERTAINING TO MY CAR, SO THEY ARE CHARGING ME $1,200 TO FIX INSTEAD OF APPLY THE RECALL. I BELIEVE THERE HAS TO BE A MISTAKE AND MY CAR SHOULD OF BEEN INCLUDED ON THE RECALL LIST. I NEED SOMEONE TO LOOK MORE THOROUGHLY INTO THIS ISSUE AS I AM GETTING RESISTANCE FROM THE MANUFACTURER, AND DEALERSHIP.
Air Bags
Filed Jan 28, 201854,000 milesFL
NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?
Air Bags
Filed Dec 22, 201782,000 milesTX
THE LEATHER DASH HAS SEPARATED FROM THE BACK CAUSING RIDGES IN THE LEATHER UP TO 3/4" HIGH. IN THE EVENT OF A CRASH THIS WILL PREVENT PROPER DEPLOYMENT OF THE AIRBAG. THE LEATHER NEEDS TO BE FIRMLY ATTACHED AND STRETCHED TIGHT FOR THE STITCHING TO RIP CORRECTLY. IF THE LEATHER IS LOOSE AND RIDGED, THE STITCHING WILL ONLY PARTIALLY RIP AND MAY PREVENT FULL AIRBAG DEPLOYMENT INTO THE CABIN.
Air Bags
Filed Oct 23, 2017NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEITH JAGUAR, 1000 AUTOPARK BLVD, CARY, NC 27511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure › Body
Filed Aug 27, 2017GA
SEPARATING DASH ALL ALONG UPPER FRONT OF DASH.
Unknown or Other
Filed Jul 29, 2017115,000 milesPA
THE DASHBOARD OF MY CAR IS STARTING TO WAVE UP AND BUCKLE WHEN THE SUNLIGHT HITS THE WAVY AREA IT REFLECT SUN INTO MY EYES ALMOST CAUSING ME TO CRASH
Electrical System
Filed Jul 29, 2017VA
THE ELECTRICAL ISSUE IN THIS CAR IS COMPLETELY UNBEARABLE, IT CONSISTENTLY DRAINS THE BATTERY UNTIL IT IS DEAD AND CANNOT TAKE A JUMP START. I WAS TOLD BY A GENTLEMAN THAT THERE WAS A RECALL IN REGARDS TO THIS MATTER. THE FUEL SYSTEM IS ALSO A MAJOR COMPLICATION. THE FUEL COMES THROUGH THE VENTS OF THE VEHICLE AND IT IS SO POTENT THAT I HAVE GOTTEN SICK ON A FEW OCCASIONS WHILE OPERATING THE VEHICLE. THE VEHICLE CAN BE STATIONARY AND IN MOTION WHILE THESE MISHAPS ARE OCCURRING. IT IS REALLY SAD AND DISAPPOINTING TO SELL CARS THIS EXPENSIVE AND EXPERIENCE SO MANY COMPLICATIONS. MY VEHICLE IS IN THE REPAIR SHOP AT THIS VERY MOMENT.
Air Bags
Filed Apr 30, 2017119,000 milesMD
TAKATA RECALL-SAFETY RECALL J069 TAKATA PASSENGER AIRBAGS-RECALL NO 16V373. RECEIVED RECALL NOTIFICATION LETTER DATED JULY 29, 2016. TO DATE HAVE NOT RECEIVED 2ND NOTIFICATION TO TAKE CAR TO AUTHORIZED DEALER. I HAVE SEVERAL ATTEMPTS TO CHECK STATUS AND TOLD THE PARTS ARE NOT AVAILABLE.
Air Bags
Filed Mar 25, 201775,000 milesCA
TAKATA RECALL -- NO REPLACEMENT PART AVAILABLE ACCORDING TO JAGUAR.
Air Bags
Filed Mar 17, 2017CA
TAKATA RECALL. THIS COMPLAINT RELATES TO HOW LONG IT IS TAKING FOR MY DEALER TO REPLACE MY RECALLED PASSENGER AIRBAG. I WAS ISSUED THE RECALL NOTICE FROM JAGUAR IN JULY OF 2016, BUT 8 MONTHS LATER THEY STILL SAY THEY DONT HAVE PARTS TO CORRECT THE SAFETY ISSUE. I FEEL THIS IS NEEDLESSLY LONG AND PUTTING MY SAFETY AT RISK.
Vehicle Speed Control
Filed Feb 6, 2017CA
2009 JAGUAR XF. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD INTERMITTENTLY ACCELERATE WHILE STOPPED AT A TRAFFIC SIGNAL AND PULLED FORWARD INTO THE INTERSECTION. *JB
Air Bags
Filed Jan 20, 2017LA
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine
Filed Dec 29, 201665,400 milesCA
1 - LOWER STEERING COLUMN HAD TO BE REPLACED 2 - CATASTROPHIC LOSS OF ENGINE COOLANT; TWO DIFFERENT PIPES FAILED AT SAME TIME CAUSING IMMEDIATE LOSS OF COOLANT WHILE VEHICLE IS BEING DRIVEN DOWN THE HIGHWAY; RECEIVED LOW COOLANT LEVEL ALERT, PULLED OVER, REFILLED COOLANT LEVEL, WATCHED COOLANT LEVEL DRAIN OUT.
Structure
Filed Dec 27, 2016MI
BUBBLING DASHBOARD: THIS ISSUE HAPPEN IN THE SUMMER OF 2016. ITS UNFAIR THAT THE MAKER OF JAGUAR WILL NOT STAND BY THIS GROWING ISSUE WITH THEIR DASHBOARD PROBLEM. I WAS TOLD BY THE DEALERSHIP, THAT THEY WILL NOT REPAIR THE DASH (COST $4,000) AND THE JAGUAR MAKER WILL NOT PLACE THIS PROBLEM AS A RECALL ISSUE. WHEN I'M NOT DRIVING MY JAGUAR, ITS PARKED IN THE GARAGE. I WOULD LIKE THE MAKER OF JAGUAR, TAKE RESPONSIBILITY OF THIS PROBLEM AND REPAIR THIS PROBLEM TO ALL JAGUAR OWNERS DASHBOARDS . *TR
Air Bags
Filed Dec 8, 2016DC
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Air Bags
Filed Nov 18, 2016NC
TAKATA RECALL IS THE FRONT AIRBAG MODULE WHICH HAS HAD A RECALL FOR SEVERAL MONTHS NOW AND I'M AFRAID TO DRIVE MY CAR BECAUSE OF THAT ESPECIALLY WITH MY DASHBOARD PULLING APART. I HAD PREVIOUSLY SENT A COMPLAINT IN ABOUT MY DASHBOARD BUT NEVER HEARD ANYTHING BACK FROM NHTSA. SINCE I CONTACTED YOU THE FIRST TIME MY DASHBOARD HAS GOTTEN WORSE AND I'M PAYING EVERY MONTH FOR A CAR I CAN'T DRIVE. JAGUAR LAND ROVER USED FAULTY ADHESIVE ON THEIR DASHBOARDS CAUSING A MAJOR ISSUE FOR JAGUAR OWNERS AND EXPECTING US TO PAY THOUSANDS OF DOLLARS FOR AN UNSAFE CAR THAT THEY PUT ON THE ROAD. I WOULD LIKE TO HAVE MY RECALL DONE ASAP ALONG WITH MY DASHBOARD. JAGUAR IS THE CAUSE OF ALL OF THIS AND AS SOON AS SOMETHING HAPPENS THEY WILL HAVE A SERIOUS LAWSUIT ON THEIR HANDS. THE LEATHER ON MY DASHBOARD IS BUBBLING UP IN THE MIDDLE NEAR THE SPEAKER AND THE LEATHER IS PULLING APART FROM THE DASHBOARD TO WHERE YOU CAN SEE THE ACTUAL DASH IT SELF. PLEASE HELP ME I'M A DISABLED, FULL TIME COLLEGE STUDENT WHO DOESN'T HAVE A LOT OF MONEY AND CAN'T AFFORD TO BE RIPPED OFF ANYMORE BY JAGUAR USA. IF PICTURES ARE NEEDED PLEASE LET ME KNOW THANKS SO MUCH.
Air Bags
Filed Nov 11, 2016CA
DURING A VISIT TO THE JAGUAR LAND ROVER MISSION VIEJO DEALERSHIP FOR A CHECK ENGINE LIGHT ISSUE, MY WIFE WAS TOLD THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR AN EXTENDED PERIOD OF TIME DUE TO A RECALL ON THE AIRBAGS. I WAS THEN CONTACTED LATER THAT DAY TO PICK UP THE VEHICLE AND TOLD THAT THE PARTS WERE NOT AVAILABLE TO REPLACE THE AIRBAG, BUT THAT THE VEHICLE WAS SAFE TO DRIVE. UPON LOOKING UP THIS RECALL TODAY IT STATES THAT EVEN A MINOR COLLISION COULD CAUSE METAL FRAGMENTS TO STRIKE THE DRIVER OR PASSENGER RESULTING IN INJURY OR DEATH. HOW IS THIS SAFE?
Air Bags
Filed Nov 7, 2016NM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Unknown or Other
Filed Oct 21, 2016MD
MY LEATHER DASH BOARD IS BUCKING AND PULLING AWAY FROM DASH .I INFORMED JAGUAR ABOUT TWO YEARS AGO AND THEY SAID SINCE I DIDN'T PURCHASE IT FROM THERE DEALERSHIP IT NOT THERE PROBLEM.
Engine
Filed Oct 10, 2016104,000 milesNC
THE MOST RECENT INCIDENT OCCURRED AS I WAS PULLING OUT OF MY GARAGE. I TURNED THE CAR ON, ROTATED THE SHIFTER TO "D" (I HAD BACKED INTO THE GARAGE), AND AS I DEPRESSED THE ACCELERATOR THE SPEED INCREASED TO A HIGHER SPEED THEN THE PRESSURE I WAS USING TO ACCELERATE. I DEPRESSED THE BRAKE AS HARD AS I COULD TO SLOW THE CAR DOWN AND WAS ABLE TO TURN THE CAR OFF IN THE PROCESS BY PRESSING THE "START" BUTTON. WHEN I RESTARTED THE CAR THE CAR DROVE NORMALLY. THIS HAPPENED ONCE BEFORE AS I WAS SLOWLY PULLING IN TO MY GARAGE. THE ACCELERATOR ENGAGED BUT I WAS ABLE TO AVOID DRIVING THROUGH MY HOUSE.
Air Bags
Filed Oct 4, 2016100,000 milesCA
JAGUAR SENT ME A LETTER WITH A RECALL RELATED TO THE PASSANGER AIRBAD STATING "PROLONGED EXPOSURE TO COMBINED HIGH HEAT AND HUMIDITY CAN CAUSE THE AFFECTED INFLATORS TO DEGRADE -- AT VARYING RATES IN DIFFERENT CONDITIONS -- INCREASING THE RISK THAT THE FRONT PASSENGER AIRBAG MODULE INFLATOR HOUSING MAY RUPTURE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH; POTENTIALLY RESULTING IN METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH". I FEEL UNSAFE DRIVING THIS CAR NOW AND WANT TO SELL MY CAR SINCE JAGUAR HAVE NOT SCHEDULED A REPAIR YET AND CUSTOMER SERVICE DENIES TO GIVE A SPECIFIC DATE RANGE. I AM SCARED TO DRIVE THIS CAR SINCE IT IS A MAJOR SAFETY HAZARD AND WOULD LIKE JAGUAR TO EITHER FIX THIS ISSUE NOW, OR GIVE ME A FIXED DATE AND GIVE ME A REFUND ON THE CAR. I CANNOT EVEN SELL THIS CAR SINCE IT IS ILLEGAL TO SELL THIS CAR WITH THIS RECALL AND DEALERS WOULD NOT BUY IT FROM ME. AFTER MULTIPLE CONVERSATIONS WITH JAGUAR CUSTOMER SERVICE JAGUAR COULD PROVIDE NO SOLUTION TO THIS PROBLEM AND JUST ASKED ME TO KEEP WAITING.
Air Bags
Filed Sep 28, 2016CA
"TAKATA RECALL" CALLED THE DEALER SEVERAL TIMES AND NO REASONABLE TIME EXEPCTED TO REPAIR THE PROBLEM.
Air Bags
Filed Sep 18, 2016TX
TAKATA RECALL. RECEIVED NOTIFICATION THAT AIRBAG IS DEFECTIVE ON JULY 29 AND IT HAS NOT BEEN FIXED. I FEEL VERY UNSAFE DRIVING WITH A DEFECTIVE AIRBAG, BUT HAVE NO OTHER ALTERNATIVE.
Electrical System
Filed Sep 13, 201640 milesMI
THIS HAPPENED FOR THE FIRST TIME ON 09/04/2016. I WAS GOING IN HIGHWAY AT 70MPH THE CAR SUDDENLY STOPPED FOR 0.5 SECOND AND TURNED ON BY ITSELF. ALL THE ELECTRICAL SYSTEM RESTARTED AT THAT TIME. I DID NOT TAKE IT SERIOUSLY AT THAT TIME AND IT STARTED TO COME AGAIN AND THIS TIME IT IS IN THE LOCAL ROAD WHERE I WAS GOING AT 30 MPH. THIS TIME THE CAR STOPPED AND THE STEERING IS STRUCK. I CHANGED THE CAR TO PARK MODE AND STARTED THE CAR AGAIN. THE SAME THING HAPPENED SEVERAL TIMES AFTER THAT AND THE CAR STARTED AUTOMATICALLY. I HAVE A NEW BATTERY ON THE CAR AND THE KEY FOB HAS NEW BATTERY AND THE CAR STARTED STRAIGHTWAY. I DON'T SEE ANY OTHER PROBLEMS OTHER THAN THIS. I TOOK THE TAKE TO A MECHANIC AND THEY COULD NOT DIAGNOSE THE ISSUE AND ASKED TO TAKE IT TO THE JAGUAR DEALER. I HAVE AN APPOINTMENT WITH THE DEALER TOMORROW. YESTERDAY IT HAPPENED AGAIN THE HIGHWAY AND THIS TIME THE CAR STOPPED. I MANAGED TO PULL THE CAR TO THE SIDE LANE AND STARTED THE CAR AGAIN. THIS IS VERY DANGEROUS CONDITION. HENCE I'M REPORTING THIS.
Air Bags
Filed Aug 21, 2016CA
TAKATA RECALL I WAS NOTIFIED THAT THE PARTS ARE CURRENTLY UNAVAILABLE TO FIX THE ISSUE, BUT THAT THE PROBLEM MAY CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THAT IN THE EVENT OF A PROBLEM OF THIS NATURE, IF A REMEDY IS NOT AVAILABLE, THERE SHOULD BE AN ALTERNATIVE, FOR EXAMPLE COMPENSATION THAT HELPS AFFECTED DRIVERS RENT OR BUY A DIFFERENT VEHICLE. I AM CONCERNED AS I NEED TO CONTINUE TO DRIVE MY VEHICLE, BUT IT HAS BEEN COMMUNICATED THAT IT IS UNSAFE. WHAT RECOURSE IS AVAILABLE TO ME / US?
Engine
Filed Aug 19, 201683,000 milesNY
I WAS NOTIFIED BY MY DAD THAT PICKED UP MY CAR FROM THE YARD THAT HE HEARD RATTLING WHEN HE SAW MY VEHICLE. BEFORE I SHIPPED MY CAR IT WASN'T MAKING ANY RATTLING NOISES. I'M NOT SURE WHAT'S GOING ON BECAUSE I WASN'T THERE TO SEE ANYTHING BUT HE END UP TOWING THE CAR BECAUSE HE DIDN'T WANT TO DRIVE THE CAR RUNNING WITH A RATTLING SOUND. IT WAS STATIONARY BUT ALREADY RUNNING WHEN HE FIRST APPROACHED IT AND NOTICED THE RATTLING. HOW CAN THIS CASE BE RESOLVE?
Air Bags
Filed Aug 9, 2016AL
TAKATA RECALL_ CONTACTED THE JAG DEALERSHIP AND THEY SAID JUST KEEP DRIVING AROUND IN THIS DEATH TRAP UNTIL THE MANUFACTURER CAN MAKE ENOUGH TO CATCH UP. I'M ON THE ROAD ABOUT 3 HRS A DAY FOR MY JOB AND THIS IS VERY DISTRESSING. IT MIGHT BE YEARS BEFORE THEY RESOLVE THIS ISSUE. DO WE JUST CONTINUE TO DRIVE THIS DEATH TRAP UNTIL SOMEONE GETS KILLED?
Visibility/Wiper
Filed Jul 27, 2016NC
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING LOOKS SIMILAR TO WAVES CAUSING THE SUN TO REFLECT DIRECTLY TO THE WINDSHIELD & INTO MY EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE HIGH NOON, VERY SUNNY DAYS, AND AT DAWN) IT'S A COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE BONDING GLUE APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS TO SPREAD LIKE A WILDFIRE. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING GLUE, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING GLUE, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. J
Structure › Body
Filed Jul 22, 201680,000 milesTX
DASHBOARD LEATHER IS PEELING OFF. GLUE IS OFF I GUESS.
Unknown or Other
Filed Jun 1, 201665,000 milesTX
DASHBOARD RIPPLED. TOOK TO A SPECIALIST AND THEY STATED THAT THIS ISSUE IS A DEFECT. THE DASHBOARD LETTER SHRINKS AND IT SEPARATES FROM THE FOUNDATION OF THE DASH WHICH CAUSE IT TO STICK UP AND LEAVE A GAP BETWEEN THE DASH AND WINDSHEILD. CALLED JAGUAR HEADQUARTERS. HAVEN'T HAD MUCH LUCK ON RETURN CALLS
Visibility/Wiper
Filed Mar 2, 201670,000 milesCA
2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT AND JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL AND NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EF
Vehicle Speed ControlCrash
Filed Dec 29, 201532,000 milesOR
TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONSUMER EXPERIENCED AN UNINTENDED ACCELERATION. THE CONTACT TAPPED THE BUMPER OF ANOTHER VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT RESIDENCE WITH MINIMAL DAMAGE. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED AT LEAST SIX TIMES PRIOR TO THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE ACCIDENT WAS MINOR. WHEN HER HUSBAND CHANGED LANES, TO MAE A TURN, TRAFFIC WAS STOPPED FOR A RED LIGHT, HE APPLIED THE BRAKE, HOWEVER, THE RPM'S INCREASED. HER HUSBAND STOPPED THE VEHICLE, BY SHIFTING TO NEUTRAL AND QUICKLY BACK TO DRIVE. UPDATED 05/06/16.*JB
Power Train
Filed Jul 10, 201574,000 milesGA
TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE WAS AN INTERNAL FAILURE INSIDE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Power Train
Filed Jun 21, 201548,547 milesVA
THE REAR DIFFERENTIAL SEAL FAILED DUE TO FAULTY MANUFACTURING PROCESS WHEREIN CONTAMINATED "LIFETIME" DIFFERENTIAL FLUID WAS SEALED INTO THE DIFFERENTIAL HOUSING CAUSING EXCESSIVE AND PREMATURE PINION GEAR WEAR. THIS WEAR RESULTS IN MOVEMENT OF THE HALF SHAFTS AND THE DESTRUCTION OF THE DIFFERENTIAL SEALS. IN ORDER TO REMEDY THE SITUATION AN ENTIRE "NEW" DIFFERENTIAL MUST BE INSTALLED. SIMPLY ORDERING REPLACEMENT SEALS AND PINION GEARS WILL NOT SUFFICE AS THE DIFFERENTIAL DESIGN WAS CHANGED AND THE NEW COMPONENTS ARE OF A DIFFERENT SIZE, WHICH RESULTS IN REQUIRING COMPLETE REPLACEMENT OF THE REAR DIFFERENTIAL AT A COST OF ANYWHERE FROM $6200 - $8900, ACCORDING TO JAGUAR DEALERSHIPS. JAGUAR IS FULLY AWARE OF THIS ISSUE AND HAVE ISSUED MANY TSB REGARDING SAME; HOWEVER, THEY FAILED TO TAKE PREVENTIVE ACTION ON TENS OF THOUSANDS OF VEHICLES, MANY OF WHICH DID NOT SHOW SYMPTOMS OF FAILURE UNTIL AFTER THE MANUFACTURER'S WARRANTY EXPIRES, RESULTING IN HEFTY BILLS TO UNSUSPECTING OWNERS.
Structure
Filed Jan 21, 2015GA
MY ENTIRE DASHBOARD IS AUTOMATICALLY DISMANTLING ON IT'S OWN. THERE ARE BUBBLES EVERYWHERE AND IT'S SEPARATING FROM THE CONSOLE. I AM AFRAID THAT IT WILL THE OPERATION OF THE AIRBAG RESTRAINT SYSTEM IF EVER IN AN ACCIDENT. I DON'T USE ANYTHING ON MY DASHBOARD TO CLEAN IT EXCEPT FOR A DUSTER. I AM AFRAID FROM IT BUBBLING ALL OF A SUDDEN IT MAY EVENTUALLY FLY OFF OR GET WORSE AND OBSTRUCT MY DRIVING VIEW. I TOOK THE VEHICLE TO JAGUAR AND THEY DO NOT WANT TO FIX THE DASHBOARD. INSTEAD, THEY ARE TELLING ME I CAN HAVE THEM FIX IT FOR A FEE OF $3800+. I EXPLAINED TO THEM IT SHOULD BE COMING APART IN THE FIRST PLACE FOR IT TO NEED FIXING. I AM SO DISGUSTED AND AGGRAVATED. THE ENTIRE CAR NEEDS TO BE RECALLED BECAUSE IT IS JUST A PIECE OF JUNK. IT HAS GREAT ENGINE PERFORMANCE, BUT MASSIVE GLITCHES INCLUDING ELECTRICAL. *TR
Complaints 1-50 of 90, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 8, 2018. Source: NHTSA Office of Defects Investigation.