Page 3 of 3 · complaints 101–124 of 124

2002 Isuzu Axiom complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

TiresCrash
Filed Dec 15, 200326,505 milesFL

WHILE DRIVING AT 25 MPH LEFT FRONT TIRE BLEW OUT, DRIVER LOST CONTROL AND HIT A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. GOODYEAR, SIZE P235/65R17, DOT# UNKNOWN. CONSUMER STATED THERE WAS NOT AN ISSUE WITH THE TIRE, BUT HIS SON RAN OVER SOMETHING AND BLEW THE TIRE. *AK

SuspensionCrash
Filed Nov 16, 200344,950 milesMO

ISUZU AXIOM 2002. MY WIFE WAS TRYING TO MERGE ONTO JAMES RIVER FREEWAY IN SPRINGFIELD, MO FROM HWY 65 N. IT WAS RAINING BUT HER SPEED WAS LESS THAN 40 MPH. SHE ATTEMPTED TO ACCELERATE TO MERGE INTO THE TRAFFIC PATTERN AND THE SUV SPUN OUT OF CONTROL AND SENT US DOWN A BOULDER EMBEDDED EMBANKMENT OF ABOUT 30 FEET. THE SUV BOUNCED OVER THE BOULDERS AND CAME TO A REST AT THE BOTTOM OF THE INCLINE. FORTUNATELY WE WERE ABLE TO 4 WHEEL DRIVE OUT, TWO RUINED TIRES, AND THE FRONT BUMPER ASSEMBLY RIPPED FROM THE FRAME. MY COMPLAINT IS THIS: THERE WAS NO PRACTICAL REASON FOR THE SUV TO SPIN OUT OF CONTROL. THE SUV HAS ONLY 45,000 MILES ON IT. I THINK THERE IS TOO MUCH TORQUE FOR THE SUSPENSION SYSTEM. *LA

Tires
Filed Nov 9, 2003MO

CAR VIBRATES AT HWY SPEEDS (USUALLY AROUND 70 MPH). HAVE HAD TIRES BALANCED 7 TIMES, TIRES REPLACED, FRONT BEARINGS REPACKED, ALIGNMENT ADJUSTED. PROBLEM STILL PERSISTS.*AK

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 20, 20037,150 milesPA

ON 9/19/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 ISUZU AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE ONCOMING TRAFFIC LANE. THERE WAS REALLY NO REASON FOR MY CAR TO SKID. I WAS TRAVELING ABOUT 25 MPH, THE SPEED LIMIT. FORTUNATELY, NO ONE ONE WAS COMING IN THE OPPOSITE DIRECTION AND I WAS ABLE TO RECOVER FROM THE SKID. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T EVEN KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. *LA

Tires › Pressure Monitoring and Regulating SystemsCrash
Filed Oct 20, 20037,800 milesPA

ON 10/17/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE PATH OF A CAR CAUSING A COLLISION. THERE WAS NO REASON FOR MY CAR TO GO INTO A SKID TRAVELING AT 25 MPH. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. ON 9/17 I ALSO SKIDDED THE EXACT SAME WAY. IF I COULD PUT THESE 2 SKIDS ON TOP OF ONE ANOTHER, THEY WOULD MATCH PERFECTLY. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 26, 200321,000 milesFL

WHEN DRIVING AT HIGHWAY SPEEDS AND IF THE BRAKES ARE APPLIED THERE IS HEAVY VIBRATION. DEALER HAS BEEN CONTACTED. *AK

Air Bags › FrontalCrash
Filed Aug 14, 2003MD

CONSUMER STATED WHILE DRIVING AT 50 MPH CONSUMER'S VEHICLE REARENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

Power Train › Axle Assembly › Axle Shaft
Filed Jul 31, 2003LA

WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME TH

Suspension
Filed Jul 25, 2003200 milesPA

WHEN DRIVEN AT HIGHWAY SPEEDS, THE STEERING VIBRATED. THE DRIVESHAFT WAS REPLACED, AND THE PROBLEM STILL RECURRED. *AK WHEN THE VEHICLE WAS BACKED UP, A THUMP WAS FELT ON EVERY REVOLUTION ON THE DRIVERS SIDE. THE AXLES WERE REPLACED, BUT THE PROBLEM REMAINED THE SAME. THE CONSUMER FELT A LOSS OF CONTROL WITH THE VEHICLE ON TURNS, AND A SQUEAKING SOUND HAD COME FROM THE TIRES DUE TO PITTED ROTORS. *SCC *JB

Steering › Rack and Pinion
Filed Jun 23, 2003FL

2002 ISUZU AXIOM PURCHASED APRIL 2002....AFTER A FEW MONTHS, VEHICLE TAKEN BACK MANY TIMES FOR VIBRATIONS WHILE DRIVING AND THREE TIMES TO DATE FOR LEAKING GREASE FROM RIGHT FRONT WHEEL. SEPT 2002. RACK & PINION WAS FOUND DEFECTIVE AND WAS REPLACED. WHEELS WERE BALANCED MANY TIMES BY DEALER AND ALSO ALIGNED. REAR ROTORS WERE RESURFACED IN DEC 2002 AND FRONT ROTORS WERE REPLACED IN MARCH 2003. FRONT TIRES ARE WORN UNEVENLY, DEALER CANNOT EXPLAIN WHY. THESE ARE NEW TIRES THAT DEALER PUT ON VEHICLE IN OCT 2002 TO ELIMINATE VIBRATIONS. WHEELS WERE BALANCED AND ALIGNMENT DONE AGAIN LAST WEEK TO TRY TO RESOLVE PROBLEMS.(I PAID FOR THIS SERVICE) DEALER CANNOT IDENTIFY WHAT IS CAUSING PROBLEMS AND AT THIS TIME THEY REFUSE TO DO ANYTHING UNDER THE WARRANTY TO RECTIFY PROBLEMS OF VIBRATIONS. I NEED HELP PLEASE. I FEEL VERY UNSAFE DRIVING THIS VEHICLE ESPECIALLY MORE NOW SINCE FRONT TIRES ARE WORN UNEVENLY. DEALER TRIED ON MANY ATTEMPTS TO RESOLVE PROBLEMS AND STILL CANNOT FIX THE PROBLEMS. *JB

Vehicle Speed Control
Filed Jun 17, 200360 milesTX

VEHICLE ACCELERATED TO 90 MILES AND DID NOT STOP WITH BRAKES OR ON NEUTRAL, HAD TO BE PUT ON PARK TO STOP IT. IT HAPPENED TWICE AT 6,000 MILES AND 13,000 MILES. *JB

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 4, 2003DC

WHEN THE VEHICLE WAS STARTED, THE GAS GAUGE WOULD GO PASS EMPTY AND CAUSED THE ENGINE LIGHT TO APPEAR, WHEN GOING OVER BUMPS THE VEHICLE WOULD SWING OUT (ALMOST LOST CONTROL), WHEN THE SPEED GOES UP TO 60 MPH THE FRONT END VIBRATES, AND WHEN A RIGHT TURN WAS MADE, A CRACKING NOISE WAS HEARD. THE DEALER COULD NOT DUPLICATE. *MR SCC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed May 17, 200317,000 milesFL

WHEN THE VEHICLE WAS STOPPED AT SEVERAL STOP LIGHTS AND IN A PARKING LOT WITH THE BRAKES APPLIED, THE VEHICLE LUNGED FORWARD AND WOULD NOT STOP UNTIL I TURNED OFF THE IGNITION SWITCH. IT ALMOST CAUSED 3 COLLISIONS. THE VEHICLE WAS THEN TOWED TO THE DEALER (COURTESY ISUZU) WHERE WE BOUGHT IT. YOU CAN CALL ME AT 813-843-8238 (CELL) OR 813-654-7134 (HOME) OR CALL FRANK BROZNIK - SERVICE MGR. AT COURTESEY ISUZU 9204 ADAMO DR TAMPA FL. 33619. (813)626-4200. FRANK THINKS WATER HAS GOTTEN INTO THE ANTI-LOCK BRAKE ELECTRICAL BOARD AND CAUSED THIS PROBLEM. THIS CAR HAS NEVER BEEN SUBJECTED TO FLOOD OR OTHER EXTREME EXPOSURE TO WATER. IF THERE IS WATER IN THIS CIRCUIT, THE CIRCUIT WAS NOT PROTECTED ADEQUATELY. THE ANTI-LOCK BRAKE WARNING LIGHT NEVER SHOWED A PROBLEM AND ACCORDING TO FRANK, THE COMPUTER DIAGNOSTICS SHOWED NO DEFECT CODES. FRANK EXPERIENCED THE SAME PROBLEM WHEN HE TEST DROVE THIS VEHICLE. ISUZU IS TRYING TO BLAME GLAZING OF THE BRAKE PADS AND / OR DISCS. FRANK AGREES WITH ME THAT THE PROBLEM IS A SEVERE SAFETY ISSUE. *JB

Visibility › Power Window Devices and Controls
Filed May 2, 2003GA

FRONT GRILL INSIDE PAINT PEEL. NO INFORMATION AS TO WHEN THIS WILL BE CORRECTED FRONT DRIVERS SIDE TIRE PRODUCES LOTS OF NOISE. REQUIREMENT FOR RE-ALIGNMENT REFUSED BY DEALERSHIP WITH STATEMENT OF "ONLY DONE AT 7500 MILES" COMPANY MAINTAINS THAT THIS CAN BE ACCOMPLISHED AND DEALERSHIP WRONG. ADVISED DEALERSHIP OF REQUIREMENT GOT SHRUG. WILL NOT RESOLVE EXTREME TOE IN OF FRONT TIRES. RIGHT AND LEFT MIRRORS WERE ORDERED. PAINT DOES NOT MATCH VEHICLE. ALSO SCRATCH ON VEHICLE MIRROR. AWAITING REPLACEMENT. HAS BEEN 8 WEEKS SINCE ORDER HAS BEEN PLACED NO INFORMATION FOR COMING FROM DEALERSHIP. HAD TO APPROACH IN PERSON TO GET INFORMATION OF "I DO NOT KNOW" GAS TANK OVERFLOW VALVE IS BENT. ANOTHER VEHICLE SAME YEAR AND MAKE HAS SAME PROBLEM. PROBLEM IDENTIFIED AS WITH ABOVE NO RESOLUTION BY DEALERSHIP. WHEN VEHICLE PURCHASED ALL FLUID LEVELS ALMOST DRAINED INCLUDING OIL, ANTI-FREEZE, BRAKE, POWER STEERING, AND ETC. AIR HAD TO BE ALSO RECHECKED AND INFLATED TO CORRECT PSI. CHECK SHEET WAS CONDUCTED BUT NOT FOLLOWED. REPLACEMENT FLUID HAD TO BE PURCHASED AND FILLED BY OWNER. REAR WINDOW LEAKED WATER. REPLACED BY DEALERSHIP. HAD TO WAIT 4 WEEKS PLUS FOR PARTS. RIGHT REAR PASSENGER SIDE OF VEHICLE HAS CREAK NOISE WHEN SOME TYPE OF BUMP OR CHANGE IN TURNING. IDENTIFIED BUT NOT RESOLVED. MAYBE NOT CORRECTLY TIGHTENED TO SPEC'S UNDER CARRIAGE OF VEHICLE IS NOT TOTALLY COVERED IN PAINT OR UNDER COATING. IDENTIFIED BUT NOT RESOLVED. RUST COLOR ON INSIDE OF COMPARTMENT AROUND CONNECTIONS. IDE

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 1, 2003MD

WHEN THE CONSUMER TRIED TO APPLY THE ANTI LOCK BRAKES THEY LOCKED UP AND CAUSED EXTENDED STOPPING DISTANCE. *NLM

Service Brakes, Air › AntilockCrash
Filed Dec 27, 2002NH

WAS TRAVELING 5MPH & HAD APPLIED THE BRAKES, IN THE RAIN, WHICH FAILED. VEHICLE RAN INTO BACK OF SCHOOL BUS. HAD SEVERE FRONT END DAMAGE. TOOK TO DEALER FOR REPAIRS. DEALER REFUSE TO REPAIR BECAUSE OF ACCIDENT. HAD INSURANCE ADJUSTOR COME IN AND TOOK VEHICLE FOR TEST DRIVE. DECLARED NOTHING WAS WRONG WITH BRAKES TO CAUSE ACCIDENT. TS

Suspension › Front
Filed Dec 9, 2002FL

WHILE DRIVING AT 55 MPH, VEHICLE FRONT END STARTED TO VIBRATE. PLEASE PROVIDE MORE DETAILS. TS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 9, 2002FL

CONSUMER APPLIED BRAKES BUT THEY DIDN'T HOLD. THIS ALMOST RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS....*AK

Service Brakes, Hydraulic › Foundation Components
Filed Dec 3, 2002NY

CONSUMER STATED THAT WHILE DRIVING ABS LIGHT WAS ILLUMINATING ON/OFF INTERMITTENLY. CONSUMER APPLIED BRAKES AND VEHICLE WOULD NOT STOP AT ALL. CHECKED BY DEALER WHO ADVISED THAT THE BRAKE HYDRAULIC SYSTEM HAD FAILED. TS

Service Brakes, Hydraulic › Foundation Components
Filed Oct 1, 2002TX

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE STEP ON THE BRAKE PAD THERE WAS NO BRAKES MANAGE TO STOP AND THE WHEN TRYING TO START VEHICLE AGAIN THE ABS SYSTEM LOCK. DEALER WAS NOT NOTIFIED. NLM

Air Bags › FrontalCrash2 injured
Filed Jul 30, 2002FL

WE WERE INVOLVED IN AN ACCIDENT ON I270 IN ST.LOUIS, MO. A SEMI- TRUCK DOING APPROXIMATELY 35 MPH STRUCK US IN THE REAR AND FORCED US INTO THE PICK UP TRUCK IN FRONT OF US. THE AIR BAGS DID NOT DEPLOY, DESPITE THE SQUARE FRONT TO REAR IMPACT. THE FRONT PASSENGER SEAT IN MY VEHICLE BROKE, TWISTING THE PASSENGER TO THE SIDE, FACING THE STEERING WHEEL.*AK

Suspension › Rear
Filed May 21, 2002PR

THE VEHICLE IS VERY UNSTABLE AT ANY SPEED WHEN YOU TAKE A BUMP ON THE ROAD, IT START SWINGING IT DIFFICULT TO MATAIN HIGH SPEED ON THIS CONDITION. THE BRAKES SOUNDS EVERYTIME IS USED.*AK

Power Train › Automatic Transmission
Filed Apr 30, 2002MN

YOU CAN SHIFT THE TRANSMISSION INTO GEAR WITHOUT DEPRESSING THE BRAKE PEDAL WHILE THE KEY IS IN THE ACC POSITION.*AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Apr 25, 2002CA

EVENTUALLY HAD TO HAVE DRIVESHAFT REPLACED AT 12361 MILES AND HAD BOTH FRONT AND REAR DRUMS AND SHOES REPLACED AS WELL AS ROTORS CLEANED AND RESURFACED AT 8355 MILES. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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