Page 2 of 3 · complaints 51–100 of 124

2002 Isuzu Axiom complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Structure › Frame and Members
Filed Apr 8, 2010101,000 milesNY

I HAVE A 2002 ISUZU AXIOM MILEAGE 101,000.. WHILE DRIVING I HIT A POT HOLE - THE FAMILY HEARD A WEIRD SOUND. WE PULLED OVER AND NOTICED THE PASSENGER REAR CONTROL ARM HAD BROKEN AWAY FROM THE FRAME. I TOOK THE VEHICLE TO A WELDING SHOP TO HAVE IT REPAIRED. THE WELDING SHOP CALLED ME AFTER PUTTING THE VEHICLE IN THE AIR THAT THE FRAME WAS TOTALLY ROTTED AWAY.. SOME PLACES OF THE FRAME YOU CAN PUT YOUR HAND THRU THE BOTTOM AND SOME PLACES THRU THE TOP OF THE FRAME. THERE ARE OTHER PLACES THAT CAN NOT BE REPAIRED DO TO SIDE ROT OF THE FRAME.. THE WELD SHOP INFORMED ME THE AXIOM CAN NOT BE REPAIRED AND CAN NOT PASS INSPECTION. I LOOKED ON LINE AND FOUND THE ODI REPORTS OF SIMILAR PROBLEMS - SO HERE IS MY REPORT. THE REST OF THE AXIOM IS PERFECT NO RUST ON THE BODY AND ENGINE RUNS PERFECT. AT THIS TIME THE VEHICLE HAS A INSURANCE VALUE OF $6,700 PER AN INSURANCE ADJUSTOR, BUT INSURANCE WONT COVER IT. SO IM OUT A VEHICLE THANKS TO A COMPANY USING INFERIOR METAL FOR A FRAME. THANK GOD I WASN'T DRIVING FAST AND DIDN'T HAVE A SERIOUS ACCIDENT THAT CAUSED THE LIFE OF A FAMILY MEMBER OR SOMEONE ELSE. *TR

Power Train › Automatic Transmission
Filed Apr 7, 201090,000 milesOH

2002 ISUZU AXIOM TRANSMISSION FAILURE. WHEN SHIFTING FROM 1ST TO 2ND GEAR TRANSMISSION GETS STUCK AND CANNOT GO FASTER THAN 20 MPH. AXIOM TRANSMISSION ARE NEAR IMPOSSIBLE TO FIND AND WHEN ONE IS LOCATED IT COSTS 3,000 TO HAVE INSTALLED. *TR

Structure › Frame and Members
Filed Feb 17, 2010FL

I AM THE ORIGINAL OWNER OF A 2002 ISUZU AXIOM WITH 100,000 MILES ON IT AND IT IS STILL COVERED BY A POWERTRAIN WARRANTY. I AM READING NUMEROUS COMPLAINTS FROM OTHER 2002 AXIOM OWNERS ABOUT HOW THE AXIOM FRAME CAN RUST, ALONG WITH THE REAR TRACTION CONTROL BAR, AND THE REAR TRACTION CONTROL BAR CAN BREAK LOOSE, CAUSING THE VEHICLE TO LOCK UP AND SPIN AROUND IN A CIRCLE. THIS IS AN EXTREMELY DANGEROUS LIFE SAFETY HAZARD. WORSE, THE TYPICAL CONSUMER WILL NOT KNOW HOW TO DETECT THIS PROBLEM UNTIL IT IS TOO LATE. I CALLED AND DISCUSSED THIS WITH A NHTSA REP AND SUPERVISOR TODAY, AND COULD NOT GET THEM TO PROMISE TO HAVE THIS ISSUE EVALUATED BY THE SAFETY ENGINEERS, EVEN THOUGH BEFORE MY COMPLAINT, THERE WERE ALREADY 10 COMPLAINTS FILED BY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM. IT APPEARS THAT ISUZU IS DOING NOTHING ABOUT THIS DANGEROUS PROBLEM. I AM ASKING THAT NHTSA TAKE SOME ACTION TO PROTECT THE LIVES OF ISUZU AXIOM OWNERS, BY CONTACTING ISUZU AND DEMANDING A RECALL OF ALL AFFECTED VEHICLES. ACCORDING TO POSTINGS ON THE EDMUNDS.COM AXIOM FORUM, THIS PROBLEM IS FAIRLY COMMON ON 2002 AXIOMS, BUT MAY AFFECT OTHER AXIOMS AND OTHER ISUZU MODELS, SUCH AS TROOPERS OR RODEOS. BEING AN ENGINEER MYSELF, MY GUESS IS THAT THERE WAS NO OR INADEQUATE CORROSION PROTECTION APPLIED AT THE FACTORY THAT IS CAUSING A PREMATURE FAILURE OF THE FRAME WHERE THE REAR TRACTION CONTROL BAR IS ATTACHED. YOUR PROMPT ATTENTION TO THIS PROBLEM COULD SAVE LIVES, EVEN MINE. PLEASE DO SOMETHING ABOUT THIS IS

Structure › Frame and Members
Filed Feb 13, 2010144,413 milesMA

NOTICED MY STEERING WHEEL WAS PULLING TO THE RIGHT THIS PAST MONDAY. I THOUGHT ONE OF MY TIRES WAS LOW. I CHECKED AND THAT WAS NOT THE CASE. I CONTINUED GOING ABOUT MY ERRANDS THINKING THE ALIGNMENT MUST BE OFF. I STARTED HEARING CREAKING SOUNDS AND BUMPS WHEN I CAME TO STOPS. WHEN I WAS PULLING OUT OF A PARKING LOT SOMETHING SNAPPED UNDERNEATH THE VEHICLE. I CALLED AAA AND HAD MY CAR TOWED TO MY MECHANIC WHO TOLD ME THE REAR TRAILING ARM/TRACTION ARM CONNECTED TO THE AXLE AND FRAME HAD RUSTED OFF, AND THAT THE FRAME ITSELF WAS IN BAD SHAPE. HE HAD SAID THAT THIS WAS HIGHLY UNUSUAL FOR A 2002 MODEL AND THAT IT WAS NOT FIXABLE. *TR

Structure › Frame and Members
Filed Dec 14, 2009MA

2002 ISUZU AXIOM BEGAN RATTLING AND SHAKING BACK AND FORTH WHILE I WAS ON A MAJOR ROADWAY. I HEARD A HORRIBLE SOUND, BUT WAS ABLE TO GET INTO A PARKING LOT. I HAD IT TOWED, AND WAS TOLD BY MY MECHANIC THAT THE WHOLE FRAME HAS RUSTED AND ROTTED OUT, ALONG WITH THE WHOLE LEFT TRAILING ARM. HE STATED, "I'VE NEVER SEEN ANYTHING LIKE IT, AND YOU'RE LUCKY YOU WEREN'T KILLED." I CALLED ISUZU, AND THE REPRESENTATIVE STATED THIS ROT AND RUST IS CAUSED BY SALT ON OUR ROADWAYS IN MASSACHUSETTS!! *TR

Suspension › Rear
Filed Oct 18, 2009115,000 milesMA

FAILURE OF REAR SUSPENSION LOWER LINK COMPONENT DRIVERS SIDE FROM FRAME DUE TO CORROSION, CAUSED VEHICLE TO SPIN 180 DEGREES, IN LIGHT TRAFFIC, NO COLLISION. VEHICLE HAD TO BE TOWED, SPEED WAS 30-35MPH, RAIN, CRANBERRY HIGHWAY RT 28 IN WAREHAM MA, VEHICLE IS 2002 ISUZU AXIOM, APPROX, 115,000 MILES, I UNDERSTAND THAT THERE IS AN INVESTIGATION ON THIS PROBLEM. THERE APPEARS TO BE MORE THAN NORMAL AMOUNTS OF CORROSION ON FRAME AND COMPONENTS, VEHICLE IS IN FOR REPAIR AT TOWERS SERVICE CENTER,606 MACARTHUR BLVD, RT28 POCASSET MA 02559 ONCE THIS VEHICLE IS INSPECTED ON A LIFT I EXPECT THERE WILL BE OTHER ISSUES TO ADDRESS. ALSO, THIS VEHICLE WAS DUE TO TRAVEL TO THE STATE OF RI AT 60-65MPH BY MY DAUGHTER TO SCHOOL AT URI. I WOULD HATE TO THINK WHAT THE OUTCOME WOULD HAVE BEEN AT THAT SPEED THESE VEHICLES ARE PRONE TO CORROSION AND SHOULD BE CAREFULLY INSPECTED, OVER THE LAST FEW YEARS THE DEALERS ARE FAR AND FEW BETWEEN THEY NO LONGER PRODUCE PRIVATE VEHICLES JUST COMMERCIAL TRUCKS, ONE MIGHT ASK WHY. THANK YOU, I SHALL GET IN TOUCH WITH A DEALER ABOUT THIS AS IT JUST HAPPENED TODAY PLEASE CHASE THIS COMPANY DOWN I'M SURE I'M NOT THE ONLY PERSON HAVING PROBLEMS LIKE THIS AGAIN THANK YOU FOR HELP. *TR

Structure › Frame and Members
Filed Jul 23, 200942,000 milesPA

MY MOTHER OWNS A 2002 ISUZU, AXIOM, SHE BOUGHT NEW IN 2003. SHE WENT TO GET IT INSPECTED TODAY AND THEY TOLD HER THE FRAME WAS RUSTED SO BAD THEY COULDN'T PASS IT. SHE ONLY HAS 42,000 MILES ON THIS VEHICLE WHICH IS IN EXCELLENT SHAPE OTHERWISE. THE MANUFACTURER IS NOT STANDING BEHIND THIS EVEN THOUGH IT IS A SAFETY HAZARD ON THE ROAD. WE ARE UNSURE WHETHER WE CAN GET IT FIXED. WHAT KIND OF RECOURSE DO WE HAVE? *TR

Structure › Frame and Members
Filed Jul 20, 2009100,300 milesMA

2002 ISUZU AXIOM. DRIVER'S SIDE "TRACTION BAR" (CONNECTS TO REAR AXLE) COMPLETELY RUSTED OFF OF THE FRAME. UPON FURTHER EXAMINATION, THE ENTIRE FRAME IS SEVERELY RUSTED. THE REST OF THE VEHICLE IS IN VERY GOOD/GOOD CONDITION. LUCKILY, THE BREAK HAPPENED WHILE BACKING OUT OF MY DRIVEWAY, SO NO ONE WAS HURT. IF IT HAPPENED AT HIGHWAY SPEEDS, IT WOULD HAVE BEEN VERY BAD. VEHICLE IS UNUSABLE UNLESS THE ENTIRE FRAME IS REPLACED. I HAD A MECHANIC/WELDER LOOK AT IT, AND HE SAID THERE IS "NO WAY" HE WOULD TRY TO REPAIR IT. THERE JUST ISN'T ENOUGH "GOOD METAL" TO WELD TO. HOPEFULLY, INSURANCE WILL PAY FOR REPAIR (WHICH I DOUBT) OR TOTAL THE VEHICLE. IT SEEMS LIKE THIS IS A LARGE PROBLEM FOR 2002 AXIOMS. *TR

Structure › Frame and Members › Underbody Shields
Filed Jul 13, 2009117,000 milesNY

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE ENTIRE UNDERCARRIAGE OF THE VEHICLE WAS COMPLETELY RUSTED, INCLUDING THE SUSPENSION, TRACTION ARM, AND THE STEERING ARM. THE DEALER WAS SHOCKED TO FIND OUT WHAT HAPPENED TO THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN AND WAS TOWED TO A WELDING SHOP. THE MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE MECHANIC WAS CONCERNED THAT THE FRONT END FRAME WOULD ALSO RUST IF IT WERE WELDED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO MANEUVER AND IT FELT LIKE SHE WAS SHIFTING. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE. THROUGH ONLINE RESEARCH, SHE DISCOVERED OTHER CONSUMERS WHO WERE EXPERIENCING THIS ISSUE AND WERE NOT BEING ASSISTED. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE IS CURRENTLY AT THE WELDING SHOP AWAITING A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 117,000.

Structure › Frame and Members
Filed Jun 21, 200985,000 milesMA

2002 ISUZU AXIOM. 85K MILES. SAME FRAME AS ISUZU RODEO/HONDA PASSPORT DRIVING DOWN THE HIGHWAY THE ROAD CAR STARTED TO GRIND. UPON PULLING OVER I DISCOVERED THAT THE DRIVERS-SIDE REAR TRACTION BAR HAD COMPLETELY RUSTED OFF THE FRAME. THE FRAME WAS SO RUSTED THAT I DON'T KNOW IF THERE WILL BE ANYWAY TO REPAIR THE CAR INTO FUNCTIONAL OPERATION. *TR

Service Brakes, Hydraulic
Filed Jan 5, 200930,000 milesCA

WHILE DRIVING ON UNEVEN ROADS OR SNOW AND BRAKING THE CAR PRODUCES A GRINDING NOISE FROM THE FRONT OF THE CAR AND THE BRAKES DO NOT FULLY WORK IF AT ALL. THE CAR TAKES MUCH LONGER TO STOP AND IN THIS SITUATION IF THEY ARE EVEN WORKING AT ALL AND MAY CAUSE A CAR ACCIDENT IN THE FUTURE FROM THE CAR NOT BEING ABLE TO BRAKE APPROPRIATELY. I DO NOT KNOW HOW TO CORRECT THIS FAILURE. *TR

Vehicle Speed ControlCrash
Filed Mar 31, 20088,000 milesMI

TL*THE CONTACT OWNS A 2003 ISUZU AXIOM. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATES. THE CONTACT HAS TO APPLY MORE PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER ONCE, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS 8,000. UPDATED 05/06/08. *LJ THE CONSUMER STATED THE FAILURE HAPPENED WHEN BRAKING TO A STOP. AS THE CONSUMER WAS ABOUT TO STOP, THE ENGINE REVVED. THE CONSUMER CRASHED INTO A PARKED VEHICLE. UPDATED 05/06/08. *JB

Engine and Engine Cooling
Filed Dec 4, 2007IN

2002 AXIOM ISUZU ENGINE BLEW UP ON WEDNESDAY BEFORE THANKSGIVING. RESULT IS NEED FOR ENTIRE NEW ENGINE. *TR

Power Train › Automatic Transmission
Filed Aug 20, 200777,000 milesCA

CAR WAS REPAIRED UNDER ISUZU'S MANUFACTURER WARRANTY AT VISTA ISUZU FOR A MINOR TRANSMISSION LEAK ON 8/8/07. ON THIS DATE I DROVE CAR FROM THE REPAIR SHOP AND AT APPROXIMATELY 40MPH AND ABOUT 1/2 MILE FROM THE REPAIR SHOP THE CAR LURCHED AND THE REAR AXEL LOCKED UP SENDING THE CAR IN AN UNCONTROLLED RIGHT TO LEFT SWERVE. SURROUNDING CARS AROUND ME WERE BARLEY ABLE TO AVOID HITTING ME. I TOOK THE CAR BACK TO VISTA FORD AND LATER I CONTACTED THEIR REPAIR SHOP MANAGER AND THEY WERE UNABLE TO VERIFY THE CAUSE, AND I WAS ONLY TOLD THAT ALL FORWARD GEARS WERE SHREDDED AND THAT GEAR MATERIAL WAS FOUND IN THE TRANSMISSION PAN AND THAT A HIGH PRESSURE PUMP WITHIN THE TRANSMISSION UNIT COULD HAVE POTENTIALLY CAUSE THE INCIDENT. *TR

Power Train › Automatic Transmission
Filed May 14, 200736,000 milesCA

TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE VEHICLE'S A/T OIL TEMPERATURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO FLUSHED THE TRANSMISSION. THE SAME WARNING LIGHT ILLUMINATED AGAIN AT 41,715 MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE PISTON ACCUMULATOR COVER. AT 43,543 MILES WHILE ATTEMPTING TO PULL OUT OF A PARKING SPOT, THE VEHICLE WOULD NOT CATCH GEAR AND STARTED TO SHUTTER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TRANSMISSION. AT 45,800 MILES, THE FAILURE HAS RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE GASKET WAS MELTED AND LEAKING FLUID. THE DEALER ALSO REPLACED THE TRANSMISSION SUB PAN BECAUSE IT WAS CRACKED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 46,000 AND FAILURE MILEAGE WAS 36,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 28, 200795,000 milesTX

3 MONTHS AGO MY FUEL SENDER WENT BAD ON MY 2002 ISUZU AXIOM. IT CAN NOT TELL THE CORRECT FUEL LEVEL. I WENT TO ALLDATA WEBSITE TO REVIEW IF THERE WERE ANY RECALLS FOR THIS AND THERE WAS ONE FOR FUEL PUMPS (SB05-02-S002). THE BULLETIN DESCRIBED HOW SILICON-CONTAMINATED FUEL IN TEXAS AND ISUZU WAS SUPPOSE TO REPLACE ALL FUEL PUMPS WHETHER THEY NEEDED IT OR NOT AT NO CHARGE TO US. YOU SEE, THE FUEL SENDER IS ATTACHED TO THE FUEL PUMP ASSEMBLY. ACCORDING SB05-02-S002, THIS FUEL PUMP PROBLEM IS POTENTIALLY A SOURCE OF FIRE DUE TO A FUEL PUMP LEAK. I CONTACTED THE DEALER AND NATIONAL ISUZU HEADQUARTERS AND THEY BOTH TOLD ME BASED ON THE VIN # OF MY VEHICLE, I DID NOT NEED MY FUEL PUMP REPLACED. I DO NOT FEEL SAFE WITH THIS AND THAT IS WHY I AM CONTACTING YOU FOR HELP. *JB

Power Train
Filed Nov 21, 2006FL

2002 ISUZU AXIOM REPLACED TRANSMISSION AND ELECTRICAL SYSTEM AFTER MECHANIC STATED EVERYTHING WAS RUNNING FINE. *KB ***NAR*** THE CONSUMER HAS ALSO HAD PROBLEMS WITH THE VEHICLE'S AIR CONDITIONER AND THE OXYGEN SENSOR. *NM

Suspension › Front › Stabilizer Bar
Filed Oct 18, 200620,000 milesFL

ALSO HAVE LOUD CREAKING NOISE FROM UNDERNEATH THE FRONT SIDE OF VEHICLE WHEN TURNING LEFT, RIGHT, OR GOING OVER SMALL BUMPS. PROBLEM FIXED ONCE OUT OF 4 DEALERSHIPS THAT WERE TRIED. NOISE WENT AWAY AFTER SERVICE TECH TIGHTENED BOLTS CONNECTING THE CROSS BAR/BEAM TO THE 2 LONG TORQUE BARS THAT RUN DOWN THE LENGTH OF VEHICLE. AFTER 1 MONTH, PROBLEM CAME BACK, WAS FIXED AGAIN, AND THEN CAME BACK AGAIN. AFTER 4 REVOLUTIONS OF THIS, PROBLEM PERSISTS TODAY. VEHICLE'S FRAME FELT "TIGHTER" WHEN MAKING TURNS DURING THE PERIOD WHERE PROBLEM WAS FIXED AS COMPARED TO WHEN THE NOISE WAS PRESENT. THE LONGER THE NOISE EXISTS, THE "LOOSER" THE FRAME FEELS, AS WELL. ADDITIONALLY, A "TAR-LIKE SUBSTANCE" HAS BEEN SEEPING OUT OF ALL 4 DOORS SINCE THE SUMMER OF 2004. THE ISUZU DEALERSHIP WHERE I BOUGHT THE CAR NEW FROM SAYS THAT THEY ARE FAMILIAR WITH THE PROBLEM FROM MANY OTHER CUSTOMERS, THE SUBSTANCE IS USED TO SECURE A "VAPOR SEAL" INSIDE EACH DOOR PANEL, AND ISUZU WILL NOT WARRANTY THE CLEANING OR REPLACING OF IT. ESSENTIALLY EXACTLY LIKE TAR ITSELF, IT MELTS WHEN THE VEHICLE IS PARKED UNDER DIRECT SUN. DUE TO THE LARGE QUANTITY, IT BECOMES UNAVOIDABLE WHEN LOADING/UNLOADING PASSENGERS OR, IN OUR CASE, SMALL CHILDREN IN CAR SEATS. IT HAS RUINED THE CARPET, MANY OF OUR CLOTHES, AND GIVEN US GREAT HEARTBURN. WHY WON'T ISUZU WARRANTY THE CLEANING AND REPLACEMENT OF THIS FAULTY MATERIAL? MOST ALL MANUFACTURERS HAVE SOME TYPE OF VAPOR/WATER SEAL AND YOU WILL NOT FIND TAR LEAKING OUT OF THEIR VEHI

Steering › Linkages › Knuckle › Spindle › ArmCrash1 injured
Filed Sep 14, 200634,846 milesIL

LOSS OF STEERING, CAR WENT INTO DITCHES WHEN BRAKES APPLIED. WHICH EVER FRONT WHEEL GRABBED WHEN BRAKES WERE APPLIED THE SUV WENT THAT DIRECTION. THEN BACK ON THE ROAD , ACROSS IT AND INTO A EMBANKMENT AND BACK ONTO THE ROAD. FINALLY ROLLING TO A STOP BECAUSE THE DRIVER WAS AFRAID TO RE-APPLY THE BRAKES. DRIVER INJURIES WERE TO HIS KNEES, BACK AND CHEST. THE DEFECTIVE PART WAS REPLACED AND THE DAMAGE TO THE SUV WAS FIXED BY OUR INSURANCE COMPANY WITH THE OK OF ISUZU. LEAVING THE CALL OF THE PART BEING DEFECTIVE TO THE INSURANCE COMPANY. THEY ARE NOW FIGHTING IT. *NM

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jun 6, 20064,000 milesFL

EXTREME VIBRATION WHILE COMING TO A STOP. STARTS AROUND 15-20 MPH AND CONTINUES AS LONG AS THE BRAKES ARE DEPRESSED. NORMALLY I HEAR (FEEL) IT AND PUMP THE BRAKES TO TRY AND MAKE IT STOP. PROBLEM HAS OCCURRED SINCE WE PURCHASED NEW IN 2001 AND CONTINUES TO HAPPEN TODAY. I HAVE HAD IT CHECKED BY THE DEALERSHIP AND OTHER MECHANICS. IT DOES NOT APPEAR TO AFFECT THE ACTUAL BRAKING BUT I DON'T THINK IT IS NORMAL. I HAVE REPLACED THE BRAKE PADS IN THE FRONT. DID NOT HELP. LOCAL DEALERSHIP NO LONGER SELLS/SERVICES ISUZU. *JB

Engine and Engine Cooling › EngineFire
Filed Feb 24, 200660,000 milesMO

DT*: THE CONTACT STATED WHILE DRIVING 55MPH IN NORMAL CONDITIONS, THE CHECK ENGINE LAMP ILLUMINATED. SECONDS LATER, THE CONTACT SMELLED SMOKE AND FELT EXTREME HEAT COMING FROM UNDER THE DASHBOARD. THE CONTACT IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND EVACUATED ALL PASSENGERS. THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES WITHIN 20 SECONDS AND BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENTS IMMEDIATELY RESPONDED TO EXTINGUISH THE FIRE AND AFTERWARD PROVIDED WRITTEN REPORTS. THE FIRE CHIEF'S WRITTEN REPORT GAVE A MECHANICAL ENGINE FAILURE AS A POSSIBLE CAUSE OF THE FIRE. NO PRIOR PROBLEMS WITH THE VEHICLE WERE REPORTED. THERE WAS A NHTSA RECALL # 05V466000, CONCERNING THE FUEL PUMP. THE RECALL INFORMATION STATES THAT GASOLINE CONTAMINATED WITH SILICONE AFFECTED THE FUEL PUMP WITH TINY PIN HOLES AND COULD RESULT IN A FIRE. THE CONTACT IS LOCATED ONE MILE FROM ONE OF THE SELECTED STATES MENTIONED AND HAD PURCHASED GAS IN ONE OF THE STATES. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT A TOTAL LOSS. THE MANUFACTURER WAS ALERTED OF THE INCIDENT.

Air Bags › FrontalCrash1 injured
Filed Jan 25, 200643,000 milesPR

DT*: THE CONTACT STATED ON DECEMBER 23, 2005 WHILE DRIVING AT 60 MPH ON A DRY HIGHWAY THE CONTACT WAS RUN OFF THE ROAD BY A TRUCK. THE VEHICLE THEN COLLIDED WITH THE ROAD PARTITION, AND CRUSHED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND THE DRIVER SUFFERED BRUISING FROM THE SAFETY BELT. THERE IS A RECALL, #02V213000 BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. UPDATED 02/28/06. *JB

Power Train › Automatic Transmission
Filed Jan 23, 200640,100 milesTX

2002 ISUZU AXIOM BEGAN HAVING TRANSMISSION LEAKING AND SLIPPING PROBLEMS AT 4, 0000 MILES. CONTACTED DEALER AS TO HISTORY OF THESE TYPES OF COMPLAINTS, AND THEY STATED THAT THEY COULD NOT PROVIDE THIS INFORMATION. ALSO CONTACTED ISUZU, AND THEY WOULD NOT EITHER, STATING THAT I WOULD HAVE TO CONTACT NHTSA AS THIS WAS CONSIDERED INTERNAL INFORMATION NOT TO BE RELEASED TO THE PUBLIC. HOWEVER, WHEN DOING A SEARCH ON THE INTERNET I FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM. IN ADDITION, HAVE TAKEN VEHICLE IN FOR A BRAKE JOB ON TWO DIFFERENT OCCASIONS AS I KEEP GETTING A SHUDDERING FEELING AS IF I AM HAVING BRAKE FAILURE. UPON THE INDEPENDENT MECHANIC REVIEWING THE BRAKES WEAR, WAS ADVISED TWICE THAT THEY DO NOT NEED REPLACING AS TO THE WEAR CONDITIONS. ALSO HAVE FOUND REPEATED COMPLAINTS ON THE INTERNET OVER THIS SAME PROBLEM, HOWEVER, ONCE AGAIN DEALER IS NOT WILLING TO ADMIT PROBLEM OR CORRECT AS TO WARRANTY!*AK

Equipment › Appliance › Air Conditioner
Filed Dec 2, 200531,000 milesTX

AIR CONDITIONING - AT APPROX. 31,000 MILES ON MY ISUZU AXIOM THE AIR CONDITIONER BEGAN MAKING A LOUD NOISE AND WOULD NOT COOL AT IDLE. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY STATED THAT THE AIR COMPRESSOR HAD GONE OUT AND NEEDED REPLACEMENT. THEY WERE HAPPY TO REPLACE THE AIR COMPRESSOR AND OTHER COMPONENTS THEY CLAIMED NEEDED TO BE REPLACED DUE TO THE AIR COMPRESSOR BEING REPLACED (I.E. DRYER, ETC.) FOR A MERE $1,600.00. I WAS NOT HAPPY SINCE THE VEHICLE HAD LOW MILEAGE AND I HAVE NEVER HAD A VEHICLE THAT HAD THE A/C FAIL AT SUCH A LOW MILEAGE. THE DEALERSHIP CONTACTED THE LOCAL ISUZU REP AND THEY REFUSED TO REPLACE THE COMPRESSOR AT NO COST. I FELT THAT SINCE THE CAR WAS SO NEW AND HAD SUCH LOW MILEAGE THAT THEY WOULD STAND BEHIND THEIR PRODUCT. NOT!!! THE LOCAL ISUZU REP EVEN WANTED ME TO PROVIDE SERVICE RECORDS (OIL CHANGES, ETC.) ON THE VEHICLE SO THEY COULD BE SURE I WAS MAINTAINING THE VEHICLE AS I SHOULD. I ASKED WHAT THAT HAS TO DO WITH THE AIR CONDITIONER. THEY REALLY HAD NO RESPONSE. I WENT TO THE DEALER TO PICK UP MY CAR TO TAKE TO ANOTHER REPAIR SHOP FOR ANOTHER OPINION AND AS I WAS PICKING UP THE CAR I WROTE ON THE WINDOWS WITH SHOE POLISH RIGHT IN FRONT OF THE SERVICE BAY. I WROTE "ISUZU DO NOT BUY ONE!" THE SERVICE MANAGER OF THE DEALERSHIP WAS STANDING OUT THERE AND SAW ME. I AGAIN EXPRESSED HOW MAD I WAS WITH ISUZU'S SORRY PRODUCT AND THE SERVICE MANAGER ASKED ME TO COME INTO HIS OFFICE. HE CALLED THE LOCAL ISUZU REP AND SPOKE WITH HIM BRIEFLY AND T

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 2, 20057,550 milesTX

BRAKES - WHILE APPLYING THE BRAKES AT HIGH OR LOW SPEEDS THERE IS A TERRIBLE VIBRATION AND GRINDING SOUND FROM THE VEHICLE. IT FEELS AS IF I AM SLIDING ON LOOSE GRAVEL AND THE VEHICLE DOES NOT STOP PROPERLY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CLAIM TO BE UNABLE TO DUPLICATE THE PROBLEM. I HAVE ASKED ABOUT OTHER COMPLAINTS ABOUT THIS OR IF THERE HAS BEEN A RECALL AND THE ANSWER WAS NO. I CAN SAY THAT I AM NOT HAPPY WITH THE QUALITY OR PERFORMANCE OF THIS ISUZU PRODUCT. *JB

Engine and Engine Cooling
Filed Nov 10, 2005552,319 milesNY

EVERY SINCE I BOUGHT THE SUV IT HAS BEEN LOSING OIL CONSTANTLY THERE IS NO LEAKS AND THE DEALER WANTS ME TO DO NUMEROUS TEST THAT I HAVE TO PAY FOR BUT THIS STILL NOT BE ABLE TO TELL ME THE PROBLEM. IT ALSO LIKE OTHERS SLIPS WHEN RAINING OUTSIDE AND EVEN WORSE WHEN ITS SNOWING. ANOTHER REOCCURRENCE IS ITS ACCELERATES TO MUCH WHEN I PRESS THE GAS IT TURNED THE CORNER AND IT ACCELERATED NEARLY CAUSING THE VEHICLE TO FLIP OVER. NOW MY CHECK ENGINE CAME ON AND A FOUL ODOR CAME OUT OF NO WHERE IM GOING TO TAKE IT TO THE DEALER TOMORROW. *JB

Engine and Engine Cooling › Engine
Filed Sep 26, 2005VA

I BOUGHT MY ISUZU AXIOM IN NOV 2002. IT HAS HAD SEVERAL HAZARDOUS DEFECTS. 1) IN MAY 2005, AT 60,000 MILES THE TRANSMISSION SUDDENLY FAILED WHILE DRIVING, CAUSING THE VEHICLE TO SLOW TO 20-30 MPH, NO LONGER ACCELERATING. IT WAS BROUGHT TO THE DEALERSHIP. THE TRANSMISSION FLUID BURNT UP. AFTER TWO TRANSMISSION FLUSHES THE TRANSMISSION STILL NEEDED TO BE REPLACED. ONLY AFTER GETTING ISUZU INVOLVED, DID THE DEALERSHIP HONOR THE WARRANTY AND REPLACED THE TRANSMISSION. THREE WEEKS LATER I RECEIVED THE VEHICLE BACK. THE SAME DAY IT SUDDENLY SLOWED AGAIN, NOT ACCELERATING PAST 20 MPH AND IT SLIPPED/SPUN ACCELERATING FROM STOP LIGHTS. IT WAS IMMEDIATELY BROUGHT BACK TO THE DEALERSHIP, THE MAIN OIL SEAL WAS REPLACED. AFTER THAT IT WORKED WITH INTERMITTENT PERIODS OF SLIPPING/SPINNING WHEN ACCELERATING. IT PROGRESSIVELY BECAME SLOWER TO ACCELERATE WHEN PASSING, CHANGING LANES. IN SEPT. 05 THE TRANSMISSION WENT BAD AGAIN, MY VEHICLE SUDDENLY STOPPED ACCELERATING WHILE GOING UP A HILL, CAUSING A NEAR ACCIDENT WITH VEHICLES BEHIND ME. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION NEEDED REPLACED AGAIN, FOR THE THIRD TIME! WHAT GOOD IS ISUZU AXIOM'S 10 YEAR/120,000 MILE WARRANTY IF THE TRANSMISSION KEEPS GOING OUT SUDDENLY AS I DRIVE IT? THE WARRANTY WON'T PREVENT ME FROM BEING IN AN ACCIDENT THE NEXT TIME THIS HAPPENS. IN ADDITION IT HAS EXPERIENCED THE FOLLOWING DEFECTS. 2) SEPT. 04 THE TIMING BELT CRACKED AT 44,000 MILES, NEEDING REPLACED. PER THE SCHEDULE MAINTENANCE IT SHOULD NOT N

Suspension › Front
Filed Sep 22, 200568,000 milesTX

VIBRATIONS IN THE FRONT END. I HAVE REPLACED THE TIRES AND HAD THEM BALANCED 3 TIMES. I ALSO HAD THEM REPLACE THE TIRES AGAIN. FRONT HUBS WERE LEAKING AND THEY SAID THIS WAS NORMAL. THIS TRUCK IS NOT STABLE. *JB

Electrical System
Filed Sep 22, 200568,000 milesTX

CHECK ENGINE LIGHT COMES ON AND THEN THE TRUCK GOES INTO POWER DOWN MODE. WE HAD IT TOWED AND THEY FOUND NOTHING BECAUSE THE COMPUTER DID NOT SET A CODE. IT HAPPENED AGAIN AND AGAIN AND AGAIN. WHEN YOU LET THE TRUCK COOL DOWN THE LIGHT GOES OFF. THEY NEVER FIND ANYTHING. *JB

Tires › Temporary/Emergency Spare Tire
Filed Aug 19, 200533,430 milesGA

DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC

Seat Belts › Front
Filed Jul 18, 200556,000 milesGA

CAR PURCHASED 11/2002. 6 MONTHS LATER TRANSMISSION WENT OUT, REPLACED. SINCE REPLACEMENT ONLY GETTING 13-15 MILES TO THE GALLON. TOOK CAR IN 3 TIMES AND COULD NOT FIND A PROBLEM. ABOUT A MONTH LATER CAR STARTING RATTLING, THE DRIVE TRAIN WAS REPLACED. THE GEAR BY THE SEAT STATES IN DRIVE BUT THE DASH STATES D3 OR NUETRAL DEPENDING IF THE GEAR IS UP OR DOWN. I ADDRESS THIS PROBLEM WITH THE SHOP AND WAS TOLD THIS IS NORMAL AND HAVE TO MAKE SURE MY DASH HAS THE CORRECT GEAR AND NOT TO GO BY MY HANDLE ON THE SIDE OF SEAT. NOW TODAY, MY CAR STARTS SMOKING AND MADE A RATTLING SCREACHING NOISE AND IT IS MY AIR COMPRESSOR. ALSO, THE BRAKE JUMP WHEN IT IS WET AND IS VERY SCARY WHEN I BRAKE AND I AM AFRAID THAT CAR IS NOT GOING TO STOP. ALSO, THE SEAT BELT CONSTANTLY GET CAUGHT UNDER THE SEAT AND WHEN YOU THINK YOU ARE STRAPPED IN YOU ARE NOT SINCE THE PLACTIC PIECE CATCHES UNDER THE SEAT. I FOUND THIS OUT WHEN I HAD TO ABRUPTLY STOP MY BRAKES AND WAS PUSHED FORWARD, THIS HAPPENS ON THE DRIVER AND PASSENGER SIDE. THIS IS VERY DANGEROUS! THIS CAR IS AWFUL. I HAVE OWNED 5 DIFFERENT CARS IN MY LIFE AND THIS CAR IS HORRIBLE. I PURCHASED THE CAR IN NOVEMBER 2002 AND HAVE HAD LESS THAN 3 YEARS.

Air BagsCrash1 injured
Filed Jul 12, 200539,000 milesNM

DT: ON JULY 3RD THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO THE PASSENGER SIDE AIR BAG, RECALL # 03V113000. THE VEHICLE WAS TAKEN TO GALLES MOTOR CO. TO HAVE THE RECALL REPAIRED AT NO COST TO THE CONSUMER . ON JULY 11, 2005 THE CONSUMER'S WIFE HAD AN ACCIDENT IN WHICH SHE WAS INJURED. SHE REAR ENDED A CAR SITTING AT A RED LIGHT WHILE SHE WAS GOING 45 MPH. SHE WAS WEARING A SEAT BELT AT THE TIME BUT THE AIR BAGS DID NOT DEPLOY. THE WEATHER WAS DRY AND THE ROAD CONDITIONS WERE GOOD. T HE VEHICLE HASN'T BEEN TAKEN TOT HE DEALER YET FOR INSPECTION. THE DEALER WAS CONTACTED AND THEY SAID FOR HIM TO TAKE IT TO A MECHANIC. HE HASN'T BEEN ABLE TO GET A HOLD OF THE MFR. AT PRESENT, HIS CAR IS STILL AT THE WRECKING YARD. *NM

Power Train › Automatic Transmission
Filed Jul 6, 200549,000 milesFL

THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT M

Power Train › Automatic Transmission
Filed Jun 11, 200558,000 milesGA

FIRST OF ALL I'VE HAD MY AXIOM FOR 3 YEARS AND ITS BEEN IN AND OUT OF THE SHOP ON A LEAST 7 OR 8 DIFFERENT OCCASIONS. THE INITIAL PROBLEM THAT I WAS EXPERIENCING WAS THE CONTINUED FAILURE OF THE A/C. EACH AND EVERYTIME THERE WAS A PROBLEM IN WHICH WAS FIXED. ALSO DOING THESE VISITS I WOULD COMPLAIN ABOUT A POSSIBLE TRANSMISSION PROBLEM WHICH WAS ALWAYS IGNORED AND NOT RESOLVED. THEN A COUPLE OF WEEKS AGO THE TRANSMISSION WAS SLIPPING ON A REGULAR BASIS BETWEEN 2ND & 3RD GEAR AND THERE WAS A PROBLEM WITH FUEL GUAGE INDICATOR. MY TRUCK WAS IN THE SHOP FOR OVER A WEEK IN WHICH THE FUEL INDICATOR WAS RESOLVED AND A SEAL WAS REPLACED FOR THE TRANSMISSION ISSUE. I WAS TOLD BY THE SERVICE TECHNICIAN THAT I NEEDED TO HAVE THE TRANSMISSION SERVICE IN WHICH I DID. NOW ITS BEEN 3 WEEKS SINCE I'VE RECEIVED MY TRUCK BACK AND NOW THE TRANSMISSION IS SLIPPING BETWEEN 3RD & 4TH GEAR. I'VE RESEARCHED OTHER COMPLAINTS AND THERE SEEMS TO BE AN OVERALL WITH THE TRANSMISSION. I'M NERVOUS TO DRIVE THIS CAR WITH MY FAMILY AND SOMEONE NEEDS TO LOOK INTO THIS

Suspension
Filed Jun 10, 20059,317 milesIL

THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER AND THEY DEALER REPLACED THE BEARINGS AND HUBS. WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HIT A SLIGHT BUMP AND THE VEHICLE MADE A LOUD GRINDING NOISE AND JUMPED FORWARD. *AK DESCRIPTION OF ALL PROBLEMS ARE AS FOLLOWED: ABS SENSOR/HUB BEARING RIGHT SIDE, ABS GRINDING, CRACKED ARM REST, DOOR PANEL ARM REST CRACKED, THE ABS LIGHT CONTINUOUSLY STAYED ON, BROKEN CARGO COVER HOOKS, LEFT REAR COIL BOOT STUCK, HUB BEARING RIGHT SIDE, WEATHER STRIP TORN, EXTERIOR DOOR TRIM CHROME PEELING, BROKEN CARGO COVER HOLDERS, BROKEN LEFT REAR COIL BOOT STUCK, TORN WEATHER STRIP, FAULTY HOOD LOCK WOULD NOT OPEN, KNOCKING NOISE ON THE DRIVER'S SIDE ON RIGHT TURNS, THE FRONT WINDOWS WERE NOISY AT HIGHWAY SPEEDS, THE REAR BUMPER ON THE RIGHT SIDE WAS LOOSE, THE STEERING WHEEL RUBBED THE COLUMN WHEN TURNING, THE REMOTE DIDN'T ALWAYS OPEN THE DRIVER DOOR, THE SEAT DID NOT GIVE THE CONSUMER ENOUGH LEG ROOM, THE ASH TRAY WAS NOT PROPERLY FIT, THE BRAKES WOULD GRAB AND VIBRATE WHEN STOPPING AND RELEASING, THE FRONT END WAS BUMPY, WHEN THE CONSUMER WOULD TURN THE VEHICLE HE FELT HE COULD LOSE CONTROL, AT TIMES THE VEHICLE WOULD DISPLAY A FAST START AND ON OTHERS TIMES WOULD BE SLUGGLISH AND WOULD NOT TAKE OFF, THE TRANSMISSION DID NOT RESPOND FAST ENOUGH AND THE CONSUMER WOULD HAVE TO WAIT FOR PASSING GEARS TO ENGAGE, THE WINDSHIELD WOULD FOG ON THE OUTSIDE WHEN THE TEMPERATURE WAS COLDER ON THE INSIDE, THE DRIVER SIDE SPARK PLUG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 4, 200524,000 milesCA

VIBRATION AND SLOW LOSE OF BREAKING POWER. MY AXIOM HAS BEEN IN THE DEALER 3 TIMES THIS YEAR TI FIX A BAD VIBRATION WHILE BREAKING. TWICE THEY CLAIM THEY CANNOT REPLICATE THE PROBLEM BUT ONCE THEY ADMITTED THE ROTORS ARE WARPED. THE VEHICLE CONTINUES TO HAVE THE SAME PROBLEM EVEN AFTER THE DEALER "FIXED" IT. WITH THE VIBRATION IS A SLOW LOSE OF BRAKING POWER AND A SOFTENING OF THE PEDAL. AT TIMES THE BRAKES FADE AND IT REQUIRES PUSHING THE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. I AM CONSERNED THAT THE VIBRATIONS WILL EVENTUALLY CAUSE THE TOTAL LOSE OF BRAKING POWER.

Power Train › Automatic Transmission
Filed Feb 2, 2005UT

I BOUGHT MY CAR IN JULY 2004 THE TRANSMISSION KEPT SLIPPING AND I TOOK IT INTO THE DEALER AT LEAST 3 TIMES FINALLY IN NOV. 2004 THEY KEPT THE CAR AND THEY TOLD ME IT WAS THE MODE SWITCH WE PAID $400.00 TO HAVE THAT FIXED WE GOT THE CAR BACK AND AS WE WERE DRIVING HOME WE HAD THE SAME PROBLEM HAPPEN. SO WE TOOK IT BACK AND THEY TOLD ME THAT THE TRANSMISSION NEEDED TO BE SERVICED SO WE FORKED OUT ANOTHER $100.00 TO HAVE THE TRANSMISSION SERVICED. THAT DIDN'T WORK. THEY TOLD US THEY WOULD REIMBURSE THE $400.00 FOR THE MODE SWITCH WELL WE STILL HAVE NOT RECEIVED THE MONEY BACK YET. SO ONCE AGAIN I RETURNED THE CAR TO THE DEALER AND THIS TIME THEY REPLACED THE TRANSMISSION. THAT TOOK 3 WEEKS! I FINALLY GOT MY CAR BACK AND 1 MONTH LATER I HAD IT BACK IN THE SHOP FOR THE FRONT DIFFERENTIAL HAD GONE BAD AND THEY ARE REPLACING IT. ANOTHER 3 WEEKS. THE FIRST WEEK THEY DID NOT EVEN HAVE A LOANER CAR FOR ME SO I HAD TO FIND A RIDE. I HAVE NOT RECEIVED MY CAR BACK YET AND I'M NOT REALLY SURE ABOUT RATHER IT WILL BE FIXED OR NOT. MY BRAKES ALSO VIBRATE WHEN WE PUSH ON THEM TO STOP. THEY SAY THERE IS NOTHING WRONG WITH THEM. BUT READING ALL THE COMPLAINTS, I WONDER. NOW I'M CONCERNED FOR MY SAFETY AND FOR MY FAMILIES SAFETY. I REALLY LIKE IT BUT IT DOES NOT HAVE A VERY GOOD RECORD FOR HAVING ONLY 6 MONTHS AND IT HAS BEEN IN THE SHOP 2 OF THOSE MONTHS.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jan 31, 200544,000 milesTX

WHILE IN THE MALL PARKING LOT CONSUMER WENT TO LOCK DOOR WITH THE REMOTE CONTROL AND HEARD ANOTHER DOOR LOCK. THEN, ANOTHER VEHICLE'S DOOR LOCK WENT OFF. EACH CONSUMER WAS ABLE TO LOCK THE DOOR, AND UNLOCK THE DOOR WITH THE KEYS AS WELL AS WITH THE REMOTE CONTROL. MANUFACTURER STATED THERE WAS NOTHING THAT COULD BE DONE.*AK

Power Train › Automatic Transmission
Filed Oct 2, 200457,485 milesTX

1. 8,000 MILES TO CURRENT BRAKES INTERMITTENTLY FAIL WHEN TRAVELING AT 30+ MPH. WHEN THE BRAKES ARE DEPRESSED THE VEHICLE LUNGES FORWARD. 2. PASSENGER SIDE SEAT BELT INTERMITTENTLY ONLY ALLOWS RETRACTION REGARDLESS OF THE BRAKES ARE DEPRESSED OR NOT. 3. 46,539 MILES FUEL GAUGE SHOWS 1/2 TANK ONBOARD COMPUTER SHOWS LOW FUEL AND FUEL LIGHT ILLUMINATES. DEALER REPLACED FUEL PUMP ASSEMBLY. PROBLEM CORRECTED. 4. 57321 MILES INTERMITTENT SLUGGISH ACCELERATION (INTERMITTENT SINCE 20,000 MILES) COMBINED WITH INTERMITTENT INCORRECT TIMING SHIFT FROM 2ND TO 3RD GEAR. DEALER RELUCTANTLY REPLACED PISTON SEAL COVER UNDER DRIVE TRAIN WARRANTY. 2ND OPINION PRIVATE MECHANIC VERIFIED THE LEAKING SEAL. PROBLEM HAS WORSENED REMAINS UNRESOLVED AS OF 10/2/04. FRIEND PURCHASED SAME MAKE AND MODEL WITHIN 2 WEEKS OF MY PURCHASE BOTH FROM ROBBINS ISUZU, HUMBLE TEXAS AND HAS HAD THE EXACT SAME PROBLEMS ONLY HER BRAKING PROBLEM RESULTED IN AN ACCIDENT. ISUZU DEALERSHIP REFUSES TO ACKNOWLEDGE ANY PROBLEMS. *AK

Electrical System
Filed Sep 1, 2004TX

WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER RESTRARTED VEHICLE AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE EPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Sep 1, 2004TX

WHILE APPLYING THE BRAKES VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM. THREE MONTHS LATER, THE PROBLEM RECURRED, AND THE MECHANIC REPLACED THE BRAKE PADS AND THE ROTORS AGAIN. HOWEVER, THE PROBLEM REAPPEARED. *AK

TiresCrash
Filed Aug 2, 200423,400 milesMO

VEHICLE SPUN OUT ON 2 OCCASIIONS ON WET ROAD DUE TO POOR TRACTION OF GOODYEAR INTEGRITY TIRES.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jul 27, 2004LA

WHILE DRIVING TO WORK I NOTICED THAT MY GAS NEEDLE WAS LOW WHICH I DEEMED FUNNY BECAUSE I HAD JUST FULLED THE SUV THE MORNING BEFORE, I THEN WHEN TO THE STATION TO GET GAS JUST TO CHECK AND I ONLY GOT $6.00 DOLLARS IN THE TANK AND ALSO THE COMPUTER SAID THAT I WAS 56 MILES FROM EMPTY. THE FRONT END SHAKES AT HIGHWAY SPEEDS, THE AIR CONDITIONER STOPPED WORKING, SPARKS COME FROM IT WHEN YOU TURN IT ON, THE BLOWER FAN JUST STOPPED WORKING, THE BRAKES MAKE A LOUD SOUND UPON BEING APPLIED, THE OUTSIDE TEMPERTURE INDICATOR DOES NOT WORK ANYMORE.*AK

Vehicle Speed Control
Filed Jul 22, 2004TX

WHILE DRIVING AT LOW SPEEDS, THE VEHICLE JERKED. THE CONSUMER APPLIED THE BRAKES, BUT THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB

Service Brakes, Hydraulic › Power Assist › HydraulicCrash
Filed Apr 7, 2004MD

I AM DRIVING THIS CAR FOR THE LAST TWO YEARS NOW - BUT UNFORTUNATELY I STILL DO NOT HAVE ANY CONFIDENCE DRIVING THIS CAR IN A RAINY WEATHER. I ALREADY HAD THREE ACCIDENTS IN A RAINY WEATHER AND THE SPEEDS WHILE DRIVING WERE AS LOW AS 5 MPH.*AK I THINK THERE IS WEIGHT ISSUE AT THE BACK END OF THE CAR. DRIVING IN A RAINY WEATHER IS LIKE A NIGHTMARE. I CHECKED WITH OTHER THREE AXIOM OWNERS AND ALL OF THEM HAD THE SAME ISSUE/CONCERN. ALL TEH OTHER FEATURES ARE JUST PERFECT FOR ME. WHEN TALKED WITH THE DEALER THEY JUST COULD NOT BELIEVE IT. FOR PROVING IT TO THEM I HAD TO BE A GOOD VEDIOGRAPHER AND SHOULD BE ABLE TO RECORD THE PATTERN IN A PARKING LOT OR SOMETHING. I NEED HELP ON THIS AND WOULD STRONGLY SUGGEST TO THE OTHER PEOPLE TO LOG-IN A SKIDDING COMPLAINT IF THEY REALLY FACE IT AS I WANT IT TO BE A RECALL ISSUE IF AL OF THEM ARE FACING IT. BEFORE I BOUGHT THIS CAR I ALREADY HAD 4 YRS OF SUV DRIVING EXPERIENCE.

Engine and Engine Cooling
Filed Apr 6, 2004NC

WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLS OUT WITH OUT ANY WARNING. THIS CAUSES THE LOSS OF STEERING, AND BRAKE EQUIPMENT. THIS INCIDENT HAPPENED SIX TIMES IN THE LAST TWO WEEKS. THE DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED OF THE PROBLEM. *MR

Seat Belts › Front › Retractor
Filed Feb 19, 200420 milesGA

THE FRONT PASSENGER SEAT BELT, ONCE BUCKLED, WILL ONLY RETRACT AND BECOMES DIFFICULT TO RELEASE. THE DEALER REPLACED THE SEAT BELT RETRACTOR TWICE, BUT THE PROBLEM STILL EXISTS. *AK *SC

Service Brakes, HydraulicCrash1 injured
Filed Jan 15, 200410,000 milesMD

I WAS INVOLVED IN A COLLISION, WHERE THE GAS PEDAL WAS STUCK AND THE BRAKES DID NOT FUNCTION PROPERLY. THERE WERE NOT ANY ROAD CONDITIONS THAT SHOULD HAVE PREVENTED THIS VEHICLE FROM STANDING STILL. I WAS AT A STOP SIGN AND THE VEHICLE TOOK OFF HITTING A ANOTHER VEHICLE IN THE SIDE BODY. I HAVE CALLED THE DEALER AND ISUZU AND NO ONE SEEMS TO BE CONCERNED ABOUT A BRAND NEW CAR CRASHING, MALFUNCTIONING INJURING ME AND MY GRAND DAUGHTER. THE ONLY RESPONSE I GOT FOR ISUZU, WAS INQUIRING ABOUT ME PURCHASING A NEW CAR, WHEN THE SALESMAN FOUND OUT THAT I HAD GAAP INSURANCE AND THEY WOULD BE PAID OFF FOR THE OTHER CAR. NO ONLY AM I FURIOUS ABOUT THE ISUZU CUSTOMER SERVICE I STILL HAVE ONE OF THESE AWFUL CARS, THE DAY AFTER I PURCHASED MY ISUZU AXIOM, MY WIFE BOUGHT A BRAND NEW ONE TOO. I HOPE SHE LIVES TO TRADE THIS VEHICLE IN FOR SOMETHING RELIABLE.

Service Brakes, Air › Antilock
Filed Jan 2, 200430,000 milesTN

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN THE BRAKES WERE APPLIED, ALL FOUR WHEELS LOCKED UP.*AK

Vehicle Speed Control
Filed Dec 29, 2003TN

BRAKE PEDAL VIBRATED WHEN DEPRESSED WHILE GOING DOWN AN INCLINE. WHEN THIS OCCURRED VEHICLE LURCHED FORWARD. THIS RESULTED IN LOSS OF CONTROL OF VEHICLE, ALMOST CAUSING AN ACCIDENT. DEALERSHIP RAN A DIAGNOSTIC TEST BUT NO FAILURE CODE WAS FOUND. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Isuzu Axiom → · Every Axiom year → · How the figures are calculated →