Filed Sep 22, 2010149,992 vehiclesIsuzu Manufacturing Services of America
Defect. ISUZU IS RECALLING CERTAIN MODEL YEAR 1998-2002 ISUZU RODEO AND MODEL YEAR 2002 ISUZU AXIOM VEHICLES, AND HONDA IS RECALLING CERTAIN 1998-2002 HONDA PASSPORT VEHICLES, THAT WERE ORIGINALLY SOLD, OR ARE CURRENTLY REGISTERED, IN THE STATES OF MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA, DELAWARE, MARYLAND, THE DISTRICT OF COLUMBIA, WEST VIRGINIA, OHIO, INDIANA, MICHIGAN, ILLINOIS, WISCONSIN, MINNESOTA, IOWA, MISSOURI, AND KENTUCKY. VEHICLES THAT HAVE EXPERIENCED SUSTAINED EXPOSURE TO HIGHLY CORROSIVE MATERIALS USED IN SOME JURISDICTIONS FOR ROAD DEICING PURPOSES MAY EXPERIENCE EXCESSIVE CORROSION IN THE VICINITY OF THE FORWARD MOUNTING POINT BRACKET FOR THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK PRIOR TO THE TIME THAT SUCH CORROSION WOULD NORMALLY BE EXPECTED.
Risk. EXCESSIVE CORROSION MAY RESULT IN THE LEFT OR RIGHT REAR SUSPENSION LOWER LINK BRACKET BECOMING DETACHED FROM THE FRAME, WHICH CAN AFFECT VEHICLE HANDLING AND POTENTIALLY CAUSE A CRASH.
Remedy. DEALERS WILL INSPECT THE REAR SUSPENSION LOWER LINK BRACKET AREA. FOR VEHICLES IN WHICH LITTLE OR NO CORROSION IS FOUND, THE AREA WILL BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. FOR VEHICLES IN WHICH CORROSION HAS DAMAGED THE REAR SUSPENSION LOWER LINK BRACKET AND AFFECTED ITS CONNECTION TO THE VEHICLE FRAME, A REINFORCEMENT BRACKET WILL BE INSTALLED. IN THE RARE EVENT THE CORROSION IS SO SEVERE THAT THE REINFORCEMENT BRACKET REMEDY WOULD NOT BE APPROPRIATE, A REPURCHASE OFFER WILL BE EXTENDED TO THE VEHICLE'S OWNER. ALL INSPECTIONS AND REMEDIES WILL BE PROVIDED FREE OF CHARGE FOR VEHICLES THAT ARE 10 YEARS OLD OR LESS. FOR VEHICLES OLDER THAN 10 YEARS, ISUZU WILL OFFER A FREE REMEDY, BUT ONLY IF THE VEHICLE IS PRESENTED TO AN ISUZU SERVICE FACILITY, OR HONDA DEALER (AS APPLICABLE), DEALER WITHIN 12 MONTHS OF WHEN OWNER NOTIFICATIONS WERE ISSUED. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. ISUZU OWNERS MAY CONTACT ISUZU AT 1-800-255-6727. HONDA OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Filed Oct 7, 200515,515 vehiclesIsuzu Manufacturing Services of America
Defect. CERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT. SILICON HAS BEEN IDENTIFIED IN THE FUEL SYSTEMS OF AFFECTED VEHICLES AND IN CERTAIN FUEL AVAILABLE IN THE REGION OF TYLER, TEXAS. THIS RECALL WILL BE LAUNCHED FOR VEHICLES REGISTERED IN TEXAS AND THE FOUR SURROUNDING STATES: OKLAHOMA, ARKANSAS, NEW MEXICO AND LOUISIANA.
Risk. A FUEL LEAK COULD LEAD TO A VEHICLE FIRE.
Remedy. FOR VEHICLES REGISTERED IN THE STATES IDENTIFIED ABOVE, DEALERS WILL PROVIDE A NEW COVER OVER THE EXISTING FEED PORT ON THE FUEL PUMP OR, IF THE EXISTING FEED PORT HAS ALREADY BEEN DAMAGED, DEALERS WILL INSTALL A NEW FUEL PUMP THAT IS EQUIPPED WITH THE NEW COVER. THE NEW COVER WILL BE MADE OF A DIFFERENT MATERIAL. THE RECALL BEGAN ON NOVEMBER 25, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
Filed Mar 24, 200311,855 vehiclesIsuzu Motors Limited
Defect. AS A RESULT OF INFORMATION OBTAINED FROM A HEAD IMPACT TEST CONDUCTED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO EVALUATE COMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT," ISUZU HAS DESIGNED A MODIFICATION FOR CERTAIN 2002 MODEL YEAR ISUZU AXIOM VEHICLES. THE PURPOSE OF THIS MODIFICATION IS TO ENHANCE HEAD IMPACT CRASH PROTECTION FOR FRONT SEAT OCCUPANTS.
Risk. THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
Remedy. ISUZU WILL OFFER OWNERS OF THE VEHICLES A FREE MODIFICATION OF THE ROOF AREA OF THE VEHICLE IN WHICH ENERGY ABSORBING COMPONENTS WILL BE INSTALLED. OWNER NOTIFICATION BEGAN MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ISUZU AT 1-800-255-6727. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Defect. ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER-SIDE AIR BAG INFLATOR MODULES WERE MANUFACTURED AND SHIPPED WITHOUT A NECESSARY COMPONENT KNOWN AS A CHECK VALVE PIN.
Risk. IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT INFLATE PROPERLY OR SUFFICIENTLY RESULTING IN AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy. DEALERS WILL REPLACE THE PASSENGER SIDE AIR BAG. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING AUGUST OR SEPTEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ISUZU AT 1-800-643-4070.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Suspension
Filed Sep 17, 2026100,000 milesCO
The contact owns a 2002 Isuzu Axiom. The contact stated that severe corrosion was discovered above the rear tires while the vehicle was raised on a lift. The contact associated the failure with NHTSA Campaign Number: 10V436000 (Suspension). The contact expressed concern that the extreme corrosion might cause the lower link bracket to detach from the frame. The failure mileage was approximately 100,000.
Structure › Body
Filed Sep 24, 2019165,941 milesMI
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.
Power Train
Filed Jul 24, 2018121,000 milesFL
MY 2002 ISUZU AXIOM TRANSMISSION STARTED SLIPPING WITHIN A WEEK I WAS AT A STOP SIGN I WENT TO TAKE OFF AND MY CAR WOULDN'T DRIVE IT WENT IN REVERSE BUT NOT FORWARD IF I HIT 'WINTER MODE' IT WILL BYPASS FIRST GEAR AND DRIVE IN SECOND AND THIRD BUT NOT IN FIRST.... ONCE I COME TO A STOP IT COMES OUT OF WINTER MODE AND THEN I HAVE TO SHUT THE CAR OFF AND RESTART IT AND PUT IT IN WINTER MODE ALL OVER AGAIN..... THIS TRANSMISSION NEEDS TO BE RECALLED AND FIXED FREE OF CHARGE...... THIS IS A COMMON ISSUE WITH THIS TRANSMISSION.. IT'S NOT FAIR TO CUSTOMERS WHO HAVE THIS SUV AND THESE COMMON ISSUES HAPPEN AND WHERE NOW RESPONSIBLE FOR FIXING IT... NOT FAIR MY SUV IS NOW JUST SITTING IN MY DRIVEWAY THEY DON'T MAKE THESE TRANSMISSIONS OR PARTS FOR THEM I'VE GONE TO ADVANCED I'VE LOOKED ONLINE IT WILL COST THOUSANDS OF DOLLARS FOR A NEW TRANSMISSION PLUS LABOR OR THE SIMPLE FIX IS A SOLENOID BUT GUESS WHAT YOU CANT FIND THE PART.... WE SHOULD NOT BE HELD RESPONSIBLE PLEASE HELP US FIX OUR SUV I LOVE MY SUV AND MISS DRIVING IT HELP US!!!!!! I NEED MY CAR TO WORK AND I'VE BEEN OUT OF WORK BC I HAVE NO VEHICLE PLEASE HELP... SINCERELY, A SINGLE MOM. *TR
Power Train
Filed Apr 16, 201847,000 milesFL
MY 2002 ISUZU AXIOM HAS 47,000 GENTLE MILES ON IT AND THE TRANSMISSION BEGAN TO SLIP. WITHIN A WEEK OF THAT STARTING IT COMPLETELY STOPPED SHIFTING OUT OF 1ST GEAR. THIS IS A COMMONLY REPORTED ISSUE AND FROM WHAT MY MECHANIC HAS SAID 'IT'S JUST A POOR PIECE OF EQUIPMENT. '
Service Brakes
Filed Apr 14, 2017102,001 milesMD
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP, SENSOR, AND BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 102,001.
Power Train
Filed Feb 22, 2017130,000 milesPA
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE ACCELETATING FROM A STOP AND DRIVING UP A SMALL INCLINE, THE VEHICLE STALLED AND THE CHECK ENGINE AND CHECK TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY SHIFTING FROM FIRST AND SECOND GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AS THE CONTACT WANTED A SECOND OPINION. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Service Brakes
Filed Sep 2, 201685,000 milesFL
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER NOT TO MENTION OTHER ISSUES WITH THE POWER WINDOWS, CHECK ENGINE LIGHTS, STARTER FAILING TO START RIGHT AWAY
Structure › Body
Filed May 25, 2016114,000 milesWI
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER FOR A RECALL REPAIR ON THE REAR SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE MECHANIC INFORMED THE CONTACT THAT THE SUBFRAME WAS SEVERELY CORRODED AND FRACTURED IN THE REAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 4/5/2017 *JS
Suspension
Filed Jul 15, 2015WI
2002 ISUZU AXIOM. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME CONNECTION TO THE REAR DRIVE RUSTED OFF AND CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM COMPANY REPRESENTATIVE WITH NEGOTIATING VEHICLE FAIR MARKET VALUE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE FIXED. *JB
Engine
Filed Jan 28, 2015106,330 milesWA
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,330. UPDATED 4/13/15*CN
Electrical System › Ignition
Filed Nov 24, 201471,038 milesNY
THERE'S A PROBLEM WITH THE IGNITION SWITCH...THE SWITCH IS BROKEN IT HAVE FORE PLAY BACK N FORTH...WHILE THE TRUCK IS IN RUNNING YOU CAN FOREPLAY WITH THE KEY BACK N FORTH...WHICH CAN CAUSE ACCIDENT....THE KEY CAN BE TURN TO POSITION 3 THE RADIO AND WINDOWS AND DON'T COMES ON....BUT TURN THE KEY BACK BETWEEN 2 POSITION THE ENGINE STILLS RUN AND THE RADIO COMES ON AND THE WINDOWS AND HEAT COMES ON.........IT HAVE A HEAVY HIT IN THE REAR SUSPENSION WHEN IT GOES IN POTHOLES ARE OVER A BUMP. *TR
Suspension
Filed Sep 28, 2014108,408 milesIA
PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INF
Structure › Frame and Members
Filed May 29, 2014122,000 milesWI
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Suspension
Filed Mar 6, 2014116,000 milesMI
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE SUSPENSION BEGAN JERKING VIOLENTLY AND EXHIBITED A LOUD NOISE, MAKING IT DIFFICULT TO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS AND HAD NOT YET BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR
Structure › Body
Filed Jan 6, 2014140,000 milesOH
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14*CN
Power Train
Filed Feb 19, 2013121,000 milesMS
TRANSMISSION WOULD NOT SHIFT PROPERLY. TRANSMISSION WAS REBUILT.TRANSMISSION HAS AGAIN FAILED AT 187000 MILES. IT WILL NOT GO INTO REVERSE.TRANSMISSION WAS DILIGENTLY MAINTAINED WITH FILTER AND FLUID CHANGES. *TR
Service Brakes, Hydraulic
Filed Apr 7, 2012119,100 milesAL
MY TRANSMISSION IS ALSO GIVEN ME ALOT OF PROBLEMS JUST LIKE OTHERS IVE SPOKEN WITH, I BOUGHT THIS VEHICLE EXPECTING 2 PUT SOME MONEY IN IT BUT NOT COUNTINUSLY FOR THE SAME MINOR PROBLEMS THE SUV ALSO GOES DEAD AT RED LIGHTS & STOP SIGNS WHY THEY CANT QUIET TELL & IT USES BRAKES LIKES CRAZY SO I WAS TOLD BY THE MEN @ THE SHOP TO WRITE SO THATS WHAT I DID HOPING IT WILL HELP ANYBODY ELSE IN THIS SITUATION! *TR
Power Train
Filed Mar 26, 201284,000 milesNC
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STARTED THE IGNITION AND WHEN SHIFTING INTO DRIVE, THE TRANSMISSION BEGAN TO JERK VIOLENTLY WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REBUILT HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT MALFUNCTION. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Structure › Body
Filed Nov 9, 2011100,000 milesNY
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE REAR FRAME WAS SO SEVERELY CORRODED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC ADVISED THAT THE VEHICLE WAS NOT SAFE TO OPERATE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
Structure › Body
Filed Oct 14, 2011120,000 milesMA
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, TO HAVE TAIL PIPE REPLACED WHEN THE MECHANIC CONFIRMED THE BOTTOM CHASSIS WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 127,000.
Structure › Body › Bumpers
Filed Oct 3, 2011MA
BACKED UP INTO A POLE AT DUNKIN DOUGHNUTS- AT LESS THAN 5MPH , UPON INVESTIGATION FOUND THAT THE COMPLETE BUMPER ASSEMBLY WAS ROTTED , THERE WAS NO BUMPER REBAR OR VERY LITTLE OF IT LEFT, THIS A SAFETY HAZARD, IT SHOULD ALSO BE EXPANDED AS PART OF THE SUSPENSION RECALL ON THIS VEHICLES SHOULD ALSO INCLUDE 02-04 AXIOMS. I HAVE GONE TO NUMERIOUS SALVAGE YARDS & CALLED FOR A REAR BUMPER ASSEMBLY ONLY TO FIND OUT PLASTIC COVERS O.K. BUT THE REST ROTTED OUT. IN MY INCIDENT I TOOK OUT BUMPER COVER , REAR HATCH & GLASS , YOU WOULD EXPECT LESS DAMAGE AT THIS SLOW SPEED. THANK GOD THIS WAS NOT HIT FROM BEHIND FROM ANOTHER CAR. I WOULD RECOMEND AN INVESTIGATION OR EXPANSION OF THE CURRENT RECALL TO INCLUDE REAR BUMPER ASSEMBLY. *TR
Power Train › Automatic Transmission
Filed Aug 21, 2011158,000 milesME
TRANSMISSION FAILURE SLIPS IN AND OUT OF OVER DRIVE. *TR
Power Train › Automatic Transmission
Filed Aug 13, 2011GA
I HAVE A 2002 ISUZU AXIOM. MY TRANSMISSION IS HAVING PROBLEMS FOR THE SECOND TIME. THE SERVO COVER HAS CAME OFF AND ALL THE FLUID IS LEAKING OUT. THERE ARE SEVERAL CASES OF PEOPLE REPORTING TRANSMISSIONS PROBLEMS AND FAILURES IN THIS VEHICLE. IT SEEMS THE ENTIRE TRANSMISSION SHOULD BE RECALLED. THESE ARE NOT CHEAP REPAIRS. THANK YOU. *TR
Structure › Frame and Members
Filed Aug 6, 2011IN
THE FRAME OF THE CAR HAS SIGNIFICANT RUST CORROSION. HOLES ARE DEVELOPING IN THE MAIN FRAME DIRECTLY UNDER SUSPENSION AND BODY MOUNTINGS. FRAME REPAIR IS LIKELY MORE THAN MARKET VALUE OF CAR.
Service Brakes, Hydraulic
Filed Jul 1, 201185,000 milesFL
I OWN A 2002 ISUZU AXIOM AS OF APRIL 2009 AND I AM HAVING ALL TYPE OF PROBLEMS SUCH AS:MY GAS METER IS NOT WORKING TOOK IT TO A MECHANIC HE FIXED THE GAS TANK AND IN ABOUT ONE MONTH IT STOP WORKING AGAIN, THE ABS LIGHT STAYS ON,THE IGNITION KEEP OVER TURNING AS YOU TURN ON THE VEHICLE,THE TRUCK LEAKS WHEN IT RAINS,THE BRAKES LOCKS AND MAKE ME SLIDE WHEN STOPPING. THE MECHANIC TRIED TO FIX ALL SAID PROBLEMS AND WITH IN A MONTHS TIME THE PROBLEM COMES BACK. *TR
Structure › Frame and Members
Filed Feb 28, 201192,000 milesVT
I BROUGHT MY CAR TO THE [XXX], WHICH IS THE REPRESENTATIVE FOR ISUZU IN MY AREA TO HAVE PICTURES TAKEN, AS A RESULT OF MY FRAME BEING ROTTEN AND FALLING UNDER THE RECALL. ON FEBRUARY 10TH THE FIRST PICTURES WERE TAKEN, WE WERE ASKED TO BRING IT BACK TWO ADDITIONAL TIMES BECAUSE ISUZU SAID THE PICTURES WERE NOT OF QUALITY, BUT THE WILLY'S SERVICE PERSON SHOWED THEM TO US AND STATED HIMSELF THAT THEY COULDN'T UNDERSTAND WHAT THE PROBLEM WAS. AFTER OVER THREE WEEKS, WE'VE CALLED AND BEEN ABLE TO GET NO INFORMATION FROM OUR CASE WORKER, [XXX]. WE WERE TOLD THAT WE REMAINED IN OUR SPOT IN THE LINE OF RECALLS, SO CAN'T UNDERSTAND WHY AFTER 5 DAYS OF HAVING COMPREHENDIBLE PHOTOS, NO INFORMATION CAN BE GIVEN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Structure › Frame and Members
Filed Feb 27, 201192,000 milesVT
I PURCHASED A 2002 ISUZU AXIOM IN APRIL 2010, HAD IT CHECKED BY MY PERSONAL MECHANIC ON FEBRUARY 7TH TO BE TOLD THAT THE FRAME WAS ROTTED OUT. WE BROUGHT MY CAR TO CAPITAL LINCOLN MERCURY WHERE WE PURCHASED THE VEHICLE TO BE TOLD THERE WAS A RECALL ON IT. THEN WE BROUGHT IT TO HAVE PICTURES TAKEN AT [XXX] ON FEBRUARY 10TH, WHO WE WERE TOLD IS THE ISUZU REPRESENTATIVE IN OUR AREA. WE DIDN'T HEAR BACK FROM EITHER ISUZU OR WILLY'S SO THEN WE CONTACTED THEM AND WERE TOLD THAT THE PICTURES WERE BAD; THIS HAPPENED TWO OTHER TIMES AND WE'VE SPOKEN TO OUR CASE WORKER AT ISUZU ON FRIDAY TO BE TOLD THAT HE COULDN'T TELL US ANY INFORMATION ABOUT THE DECISION OR MY CAR WHATSOEVER. [XXX] IS OUR SERVICE DEPARTMENT MANAGER FROM [XXX] AND [XXX]WAS OUR CASE WORKER FROM ISUZU. WE ARE VERY FRUSTRATED WITH THE LACK OF HELP, AS WE HAVE HAD TO INITIATE EVERY SINGLE CONTACT WITH ISUZU AND THEIR REPRESENTATIVE. I AM ALSO STILL WITHOUT A VEHICLE, THAT I AM UNABLE TO DRIVE FOR SAFETY REASONS, WITH NO AID FROM ANYONE, IN RESPECT TO A LOANER VEHICLE OR ANY INFORMATION. VIN #- [XXX] MAKE- ISUZU MODEL- AXIOM YEAR- 2002 MILEAGE- 82,661 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle Speed Control
Filed Feb 14, 201148,000 milesNY
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OR WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE SUDDENLY ACCELERATED AND THE RPMS INCREASED WHILE THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARK PLUGS AND CYLINDERS. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 3/22/11 *CN THE CONSUMER STATED THE VEHICLE WOULD LURCH FORWARD OR BACKWARD SEVERAL FEET, UNTIL THE RPM'S DECREASED AS THE BRAKE WAS APPLIED. ALSO, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO A PROBLEM WITH THE SPARK PLUGS. UPDATED 04/27/11
Engine and Engine Cooling › Engine
Filed Feb 2, 2011152,000 milesTX
ON JULY 22, 2010, I PURCHASED A 2002 ISUZU AXIOM FOR MY PREGNANT DAUGHTER, FROM ALAM, THE OWNER AND OPERATOR OF A CARS 4-U, LOCATED ON 3503 HILLCROFT STREET SUITE B, HOUSTON, TEXAS 77057. UPON THE PURCHASE, ALAM, THE OWNER AND OPERATOR OF A CARS 4-U URGED ME TO PURCHASE A PENN WARRANTY, BUT I COULD NOT, SO HE PURCHASED IT. A COUPLE OF DAYS LATER, I BEGAN EXPERIENCING STEERING PROBLEMS, SHIFTING GEARS, AIR CONDITIONING PROBLEMS, AUTOMATIC DOOR AND WINDOW PROBLEMS ETC. HE TOLD ME TO HAVE MY DAUGHTER BRING IT IN BUT, SHE REFUSED TO BECAUSE HE WAS ALWAYS HARASSING HER ASKING HER TO GO OUT TO LUNCH WITH HIM, SO I TOOK IT BACK TO HIM AND HE SAID, "THAT'S WHY I TOLD YOU TO PURCHASE A WARRANTY". TWO HOURS LATER, HE TOLD ME THAT THE MECHANICS CHECKED OUT THE VEHICLE AND THAT NOTHING WAS WRONG WITH IT. AS SOON AS I RETURNED HOME,I BEGAN EXPERIENCING THE SAME PROBLEMS. SO, THE NEXT DAY, I TOOK IT TO TWO OTHER MECHANICS. THEY TOLD ME THAT THE VEHICLE WAS HAVING RACK AND PINION AND TRANSMISSION PROBLEMS. I THEN CONTACTED ALAM, THE DEALERSHIP AGAIN AND TOLD HIM THAT I HAD TAKEN THE VEHICLE TO TWO OTHER MECHANICS AND TOLD HIM WHAT THEY SAID. HIS RESPONSE WAS, "LET THE WARRANTY TAKE CARE OF IT". ALAM, THE DEALERSHIP TOOK ME TO ANOTHER ONE OF HIS MECHANIC'S THAT WORKED ON ALL OF HIS VEHICLES, WHOSE SHOP LOCATED ON 4208 MANGUM RD. STE.8 CALLED AUTOTECH COLLISION EXECUTIVE AUTO, I TRIED TO WAIT FOR THEM TO TEST DRIVE IT BUT ALAM BEGAN TO ENGAGE IN IMPROPER CONVERSATIONS, AND MAKING IMPROPER BOD
Power Train › Automatic Transmission
Filed Jan 27, 2011140,000 milesGA
ISUZU AXIOM 2002 2WD WITH 141000 MILES. WITH 115000 MILES IN 2007 ALL OF THE SUDDEN TRANSMISSION FAILED AND LEFT ME IN THE MIDDLE OF THE TORRENTIAL RAIN WITH MY WIFE AND INFANT. WE COULDN'T NAVIGATE CAR TO THE SAFETY AND WE WERE IN THE MIDDLE LANE WHEN THAT HAPPENED. IT WAS A VERY SCARY MOMENT. I HAD TO REPLACE TRANSMISSION. I HAD INSTALLED NEW TRANSMISSION AS I DIDN'T WANT TO EXPERIENCE ANYTHING SIMILAR. NOW IT FAILED AGAIN. THERE IS SOMETHING VERY SUSPICIOUS ABOUT THIS TRANSMISSION IN THESE VEHICLES. I THINK SOMEBODY NEEDS TO ADDRESS THESE ISSUES. *TR
Structure
Filed Jan 5, 201156,000 milesMA
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR UNDER NHTSA CAMPAIGN ID 03V113000 (STRUCTURE); HOWEVER, THE REMEDY DID NOT CORRECT THE DEFECTIVE FRAME WHICH WAS COMPLETELY COVERED WITH RUST AND CORRODED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,000.
Fuel System, Gasoline
Filed Jan 5, 201190,000 milesPA
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM XS. THE CONTACT NOTICED CORROSION ON THE PAN THAT HOLDS THE GASOLINE UNDERNEATH THE FUEL TANK ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC IN JULY 2009 DUE TO CORROSION, WHERE THEY REPLACED THE SUPPORT ARM; HOWEVER, THE CORROSION RECURRED. THE DEALER INSPECTED THE VEHICLE AND SPRAYED IT WITH A CORROSIVE PREVENTIVE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Steering
Filed Nov 16, 201085,000 milesAZ
KEY GETS STUCK IN THE IGNITION. I WAS ABLE TO WIGGLE IT LOOSE FOR SEVERAL MONTHS ... BUT IT GOT PROGRESSIVELY WORSE ... THUS I NOW HAVE TO LEAVE THE KEY IN THE IGNITION. TALKED TO ISUZU DEALER AND THEY SAID TO FIX IT IF IT WAS ONLY THE SHIFTER THAT BECAME MISALIGNED WOULD COST $100 OR WORSE CASE IT COULD COST AS MUCH AS $500. *TR
Power Train › Automatic Transmission
Filed Oct 9, 201098,032 milesWA
DRIVING MY 2002 ISUZU AXIOM NORMALLY TO WORK. I PARKED IN A DOWNTOWN PARKING GARAGE AND WAS INSTRUCTED TO PARK ON THE 4TH FLOOR. MY CAR HAD GREAT DIFFICULTY CLIMBING THE RAMPS AND FINALLY STOPPED CLIMBING AT THE 3RD FLOOR. I LEFT MY CAR ALL DAY AND DROVE HOME AFTER WORK, TAKING ALL SURFACE STREETS AND AVOIDING HILLS. THE NEXT DAY I CAREFULLY DROVE TO MY MECHANICS SHOP AND(THEN THE CHECK TRANS & CHECK ENG LIGHTS CAME ON) WAS TOLD THE TRANSMISSION NEEDS REPLACING OR REBUILDING. I CAREFULLY DROVE TO A TRANSMISSION SHOP AND AM HAVING THE TRANSMISSION REBUILT AT AN OUT OF POCKET EXPENSE OF ROUGHLY $3,300. FORTUNATELY THIS ALL HAPPENED WHILE I WAS DRIVING, AS IT IS NORMALLY THE FAMILY CAR DRIVEN BY WIFE. SO BASICALLY THE TRANSMISSION SUDDENLY FAILED WITHOUT WARNING, THERE ARE NO LEAKS OR SMOKE OR SMELL. AND THE WARNING LIGHT CAME ON AFTER IT WAS TOO LATE. WE DID TAKE OUR CAR TO THE DEALER FOR ITS LAST TRANS SERVICE AND HAD APPOINTMENT TO GET A TRANS SERVICE 3 DAYS AFTER IT FAILED! *TR
Structure › Frame and Members
Filed Oct 4, 2010109,589 milesMI
DURING A NON RELATED SERVICE INSPECTION, THE MECHANIC AT A LOCAL DEALERSHIP POINTED OUT THAT THE FRAME OF MY 2002 ISUZU AXIOM WAS CORRODED SEVERELY ENOUGH THAT HE BELIEVED IT TO BE A SAFETY ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE. (AND THEREFORE WOULD NOT RECOMMEND PERFORMING THE ORIGINALLY REQUESTED SERVICE REPAIRS). THE FRAME HAS HUGE HOLES AROUND THE REAR AXLE CONNECTING ROD, AS WELL AS LONG CORROSION RELATED SPLITS IN THE FRAME IN THE AREA WHERE IT CROSSES OVER THE REAR AXLE ASSEMBLY. AS I NOW UNDERSTAND, THIS VEHICLE WAS DESIGNED UTILIZING THE ISUZU RODEO MODEL FRAME, WHICH HAS A HISTORY OF THE SAME PROBLEMS. MY CAR HAS A LITTLE OVER 109,000 MILES, AND IS IN VERY GOOD CONDITION OTHERWISE...BODY, INTERIOR, ETC. PRELIMINARY ASSESSMENTS INDICATE THE NEEDED REPAIRS TO THE FRAME WOULD BE MORE THAN THE VEHICLES VALUE . I HAVE TAKEN PICTURES OF SOME OF THE MENTIONED AREAS, AND UNFORTUNATELY AGREE WITH THE DEALERSHIP, THAT I AM NOW STUCK WITH A CAR WITH DESIGN DEFICIENCIES, MAKING IT UNSAFE TO DRIVE. *TR
Power Train › Manual Transmission
Filed Oct 1, 201089,239 milesMI
CAR HAS 89,000 MILES ON IT AND HAD TO GET TRANSMISSION REBUILT. OBVIOUSLY A COMMON COMPLAINT AMONG OWNERS. $2500 LATER AND IT STILL DOESN'T DRIVE RIGHT. *TR
Structure › Frame and Members
Filed Aug 31, 2010144,432 milesME
TOTALLY RUSTED FRAME AND SUSPENSIONS, FAILED STATE OF MAINE INSPECTION 7/27/10 , NOT DRIVABLE/ COMPONENTS FALLING OFF. 2002 AXIOM ISUZU. *TR
Structure › Frame and Members
Filed Aug 11, 201076,231 milesCT
WHILE DRIVING OUR 2002 ISUZU AXIOM WITH ONLY 76,000 MILES. THE DRIVERS SIDE REAR AXLE BRACKET DETACHED FROM THE FRAME CAUSING US TO LOOSE CONTROL OF THE VEHICLE. FORTUNATELY, THE VEHICLE CAME TO REST WITHOUT HITTING ANYTHING. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THEY PRODUCED AN ESTIMATE OF 7600. FOR REPAIRS TO THE FRAME. THE FRAME APPEARS TO HAVE RUSTED FROM THE INSIDE & WAS NOT EVIDENT UNTIL IT BROKE AWAY. *TR
Structure › Frame and Members
Filed Jul 28, 201073,195 milesMA
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE CONTACT WAS ADVISED THAT THE ENTIRE FRAME WAS SEVERELY RUSTED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE WHERE IT WAS PARKED UNTIL REPAIRS. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NOT UNDER WARRANTY, BUT NHTSA WAS INVESTIGATING THE FAILURE FOR THOSE CONSUMERS IN THE NEW ENGLAND STATES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,195. UPDATED 10/01/2010. *LJ UPDATED 10/04/10*JB
Structure › Frame and Members
Filed Jul 21, 2010160,000 milesOH
I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND OTHER FELLOW ISUZU OWNERS. ON FRIDAY, JUNE, 16TH AROUND 9:30AM: I HAD MY DRIVER SIDE REAR TRACTION CONTROL BAR FALL OFF MY FRAME. THIS IS THE SAME ISSUE MENTIONED HERE: NHTSA ACTION NUMBER : EA09018. MY VEHICLE WAS MADE IN FEBRUARY OF 2001 AND PURCHASED DECEMBER OF THAT YEAR. ALTHOUGH IT IS 9 YEARS OLD MY FRAME SHOULD HAVE NOT RUSTED AS BADLY AS IT HAS. THIS IS A MAJOR SAFETY ISSUE AND I AM OUT A VEHICLE BECAUSE OF ISUZU'S MANUFACTURING ISSUES. THEY CONVENIENTLY LEFT THE US MARKET AND NOW I KNOW WHY. THOSE OF US WHO BOUGHT THESE FLAWED VEHICLES SHOULD BE RE-IMBURSED SOMEHOW. *TR
Power Train › Automatic Transmission
Filed Jul 16, 2010130,200 milesFL
I GET MY ISUZU AXIOM 2002 IN APRIL OF 2009 AND NOW FOR THE PAST FEW DAYS EVERYTIME I PUT MY CAR ON DRIVE IT WOULD MAKE A LOUD NOISE AND WHEN I PUT IT ON PARK.EVERYTHING HAS BEEN DONE TO MY CAR BUT NOW THE TRANSMISSION FEELS LIKE ITS ALWAYS ON NEUTRAL AND OTHER PEOPLE WITH THE SAME CAR TELL ME THEY HAVE THE SAME TRANSMISSION PROBLEM WHAT CAN I DO TO GET THIS FIX... *TR
Structure › Frame and Members
Filed Jul 13, 201072,000 milesWV
NOTICED A SEVERE DRAG ON MY 2002 ISUZU AXIOM WHEN GOING DOWN HILL. I TOOK INTO REPAIR SHOP ONLY TO FIND OUT THE FRAME WAS COMPLETELY RUSTED OUT BY THE REAR STABILIZE ON DRIVERS SIDE. I GUESS THE TWIST ON REAR AXLE WAS APPLYING PULL ON THE EMERGENCY BRAKE CABLE CAUSING THE DRAG. THANK GOD IT DIDN'T BREAK WHILE MY FAMILY WAS DRIVING. CAR HAS BEEN GARAGE KEPT AND ONLY HAS 72000 MILES. ( WE ARE THE ORIGINAL OWNER'S). *TR
Power Train › Automatic Transmission
Filed Jun 15, 201080,000 milesWI
TRANSMISSION FAILED ON 2002 ISUZU AXIOM WITH ONLY 80K MILES. *TR
Structure › Frame and Members
Filed Jun 7, 201066,405 milesMA
TL*THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE HAD BECOME RUSTED TO THE POINT WHERE THE CHASSIS AND DIFFERENTIAL MADE THE VEHICLE UNDRIVEABLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 66,405.
Power Train › Automatic Transmission
Filed May 11, 2010MD
I HAVE A 2002 ISUZU AXIOM WITH 84,000 MILES. THE TRANSMISSION IS SLIPPING. APPARENTLY THIS IS A DEFECT THAT MANY, MANY OWNERS ARE EXPERIENCING OR HAVE EXPERIENCED. THIS DEFECT NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. THE SECOND ISSUE IS THE BUTTONS ON THE RADIO/HEATING AND COOLING UNIT FALLS OUT. THIS TOO NEEDS TO BE RECALLED AND FIXED BY THE MANUFACTURER. *TR
Power Train › Automatic Transmission
Filed May 10, 2010110,000 milesTX
TRANSMISSION WENT OUT. ALL OF A SUDDEN WOULDN'T GO INTO GEAR. HAS A LITTLE OVER 100,000 MILES. HAVEN'T HAD FIXED YET. HAVING TROUBLE FINDING A MECHANIC TO WORK ON IT. APPARENTLY THIS IS A COMMON THING WITH THIS CAR. RESEARCHED ON-LINE AND LOTS OF POSTING SAME PROBLEM. ONE PERSON SUGGESTED MAKING A COMPLAINT SO THAT MAYBE IT WOULD BE RECALLED. *TR
Structure › Frame and Members
Filed May 6, 2010121,960 milesMA
I WAS DRIVING MY 2002 ISUZU AXIOM ON A MAJOR ROADWAY HEADING FOR A MAJOR HIGHWAY, WHEN IT STARTED VEERING AND BUCKLING FROM LEFT TO RIGHT. IT FELT LIKE A FLAT TIRE. I WAS ABLE TO PULL INTO A PARKING LOT, WHEN IT TOTALLY STOPPED AND I WAS UNABLE TO DRIVE IT. THE TOW TRUCK DRIVER LOOKED UNDERNEATH THE VEHICLE AND TOLD ME THE WHOLE UNDERSIDE WAS RUSTED OUT. WHEN IT ARRIVED AT MY MECHANIC'S GARAGE, HE ALSO TOLD ME THAT THE WHOLE FRAME AND TRAILING ARM WAS RUSTED, AND BASICALLY BEYOND REPAIR. I GOT AN ESTIMATE, WHICH WAS CLOSE TO $5,000.00. I STILL OWE ALMOST $2000.00, REPLACED THE TRANSMISSION A FEW MONTHS BEFORE, AND NEED A VEHICLE. IT HAD 120,000 MILES ON IT WHEN THIS HAPPENED. I NOTIFIED ISUZU, FILED A CLAIM (ISUZU CASE # [XXX] ), BUT WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO, AS THE RUST WAS DUE TO THE SALT ON OUR ROADS IN MASSACHUSETTS. THEN I CALLED THE ATTORNEY GENERAL'S OFFICE, WHO PUT ME IN TOUCH WITH THE SOUTH SHORE ACTION COMMITTEE, WHO BASICALLY TRY TO MEDIATE CLAIMS. IT HAS BEEN A FEW MONTHS AND ISUZU NEVER ANSWERED THEIR COMPLAINT. I AM STILL WAITING FOR SOME SORT OF COMPENSATION, AS THE VEHICLE SHOULD NOT HAVE FALLEN APART DUE TO RUST AND CORROSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure › Frame and Members
Filed May 6, 2010103,000 milesMA
TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN UNUSUAL SCRAPING NOISE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THAT THE FRAME ABOVE THE DRIVERS SIDE REAR TIRE WAS COVERED WITH RUST AND CORRODED. HE ALSO NOTICED THAT THE FRAME AROUND THE FUEL TANK WAS ALSO COVERED WITH RUST. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC BUT NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
Power Train
Filed Apr 19, 2010200,000 milesFL
I RECENTLY BOUGHT A USED 2002 ISUZU AXIOM (JANUARY 2010) AND THE TRANSMISSION HAS ALREADY GONE OUT. I WAS RIDING DOWN THE ROAD AND IT JUST WENT OUT. I AM THE SECOND OWNER FOR THIS AUTOMOBILE AND I DON'T UNDERSTAND WHY THE TRANSMISSION IS ALREADY GONE. FROM DOING MY RESEARCH I AM NOT THE ONLY ONE HAVING THIS PROBLEM THERE ARE HUNDREDS OF OTHERS. *TR
Power Train › Automatic Transmission
Filed Apr 13, 2010118,300 milesVA
2002 ISUZU AXIOM DOES NOT SHIFT. HAVE REPORTED THIS NUMEROUS TIMES TO ISUZU SERVICE PROVIDER AS CAR STILL UNDER WARRANTY (NOT YET 120K). THEY KEEP ADJUSTING IT INSTEAD OF REPLACING IT. EVEN AFTER EACH DEALER ATTEMPT TO MAKE ADJUSTMENTS, THIS VEHICLE, UPON ACCELERATION FROM A STOP OR NEAR STOP, STRAINS WHEN GOING INTO SECOND GEAR, GOES NOWHERE, THEN CLUNKS LOUDLY & LUNGES DRAMATICALLY FORWARD AT A VERY RAPID SPEED. IT SCARES ME BUT I HAVE NO OTHER TRANSPORTATION. ON MY LAST FAMILY TRIP (4/8/10), I THOUGHT I WAS GOING TO GET KILLED AS THE CAR SUDDENLY REFUSED TO SHIFT AND GO UPHILL IN DC ON THE INTERSTATE WHILE IN HEAVY HIGH-SPEED TRAFFIC!!! I HOPE THIS SUV DOES NOT KILL MY FAMILY AND ME. THIS VEHICLE IS DANGEROUS!!! *TR
Complaints 1-50 of 124, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 22, 2010. Source: NHTSA Office of Defects Investigation.