No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Structure › Body23V170000
Filed Mar 16, 20235,769 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
Risk. A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
Remedy. Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
Engine22V691000
Filed Sep 15, 20227,918 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
Risk. Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
Remedy. Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.
Suspension › Multiple Axle20V494000
Filed Aug 20, 202080 vehiclesNavistar, Inc.
Defect. Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk. The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy. Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20507.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 16, 2023. Source: NHTSA Office of Defects Investigation.