2002 International 3800

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling2
000
Steering › Hydraulic Power Assist › Pump1
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip1
000

2 safety recalls

Part 573 reports
Service Brakes, Air › Antilock › Wheel Speed Sensor04V269000
Filed Jun 3, 200481,883 vehiclesInternational Truck & Engine Corporation

Defect. ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.

Risk. THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy. INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.

Service Brakes, Hydraulic › Foundation Components › Disc03V062000
Filed Feb 25, 200335,074 vehiclesInternational Truck & Engine Corporation

Defect. ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.

Risk. THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.

Remedy. INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.

What owners reported

Newest filings
Engine and Engine Cooling
Filed May 9, 200855,000 milesTX

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 65,000.

Engine and Engine Cooling
Filed May 9, 200845,000 milesTX

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 6, 2005MS

DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN THIS DISTRICTREGARDING SAFETY DEFECTCORRECTIVE ACTIONS. THE ROCKING TRUCKING DEALERSHIP REFUSED TO HONOR THE RECALLS, THE OTHER DEALERSHIP COULD NOT MAKE TIME TO DO REPAIR WORK AS INDICATED ON THE RECALL NOTICES. HE CONTACTED THE MANUFACTURER, AND THEY TOLD HIM TO CONTACT A LOCAL DEALER TO DO THE RECALL REPAIRS, BUT THAT THEY COULD NOT MAKE THE DEALERSHIP PERFORM THE RECALL SERVICE. *AK

Steering › Hydraulic Power Assist › Pump
Filed Sep 10, 2002NY

THE PERSON IS IN CHARGE OF MAINTENANCE FOR SCHOOL BUSES RECEIVED RECALL NOTICE 00V148000/ MANUFACTURER'S RECALL 02505 CONCERNING POWER STEERING PUMP. HAD A FLEET OF BUSES RANGING FROM 1997-2002. H. L. GAGE, NEAR WASHINGTON AVENUE IN ALBANY, NY HAD NOT RECEIVED PARTS AS OF JUNE 2002. PLEASE DESCRIBE DETAILS. *AK

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20041200Routine
20030300Routine
2002 — this page4200Routine
19902400Routine

Compare every 3800 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 3, 2004. Source: NHTSA Office of Defects Investigation.