Owners filed 7 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › foundation components › disc › caliper. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
2
0
2
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
2
0
0
0
Structure
1
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Electrical System › Wiring › Interior/Under Dash
1
0
0
0
4 safety recalls
Part 573 reports
Service Brakes, Air › Antilock › Wheel Speed Sensor04V269000
Filed Jun 3, 200481,883 vehiclesInternational Truck & Engine Corporation
Defect. ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Risk. THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy. INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
Defect. ON CERTAIN HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
Risk. IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN ON APRIL 18, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Service Brakes, Air › Supply › Check Valve02V135002
Filed May 20, 2002108,560 vehiclesInternational Truck And Engine
Defect. ON CERTAIN MEDIUM AND HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
Risk. IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN SEPTEMBER 11, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Seats01V102000
Filed Mar 26, 20011,389 vehiclesInternational Truck And Engine
Defect. VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH BOSTROM DRIVER SEAT MODELS (910, 910SC, OR 914) AND INTERNATIONAL'S PARKING BRAKE CODE 04036. IF SOMEONE OUTSIDE THE CAB ADJUSTS/SLIDES THE DRIVER'S SEAT TO ITS MOST FORWARD POSITION, WITH THE PARKING BRAKE SET, THE SEAT WILL CONTACT AND RELEASE THE PARKING BRAKE LEVER.
Risk. IF THE PARKING BRAKE IS ACCIDENTALLY RELEASED, THE VEHICLE COULD MOVE UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A STOP-BRACKET ON THE SEAT TRACK TO LIMIT THE TRAVEL OF THE SEAT SO THAT THE SEAT CAN NOT RELEASE THE PARKING BRAKE LEVER. OWNER NOTIFICATION BEGAN APRIL 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
What owners reported
Newest filings
Electrical System › Wiring › Interior/Under Dash
Filed Aug 17, 2005IA
THE GAUGES AND SPEEDOMETER QUIT WORKING ON THE DASH OF THE 2001 INTERNATIONAL MODEL 4700. SO FAR THERE HAVE BEEN NO CONSEQUENCES BUT I HAVE BEEN HEARING THAT IT IS A HAZARDOUS OCCURENCE BECAUSE OF THE POSSIBILITY OF A FIRE IN THE DASHBOARD. TALKING TO OTHER OWNERS OF INTERNATIONAL TRUCKS THEY HAVE ALL EXPERIENCED THE SAME THING, ONE WITH A FIRE OCCURING.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 19, 20046,000 milesMA
THE BRAKES HAVE BEEN DEFECTIVE SINCE CONSUMER PURCHASED THE VEHICLE. CONSUMER'S VEHICLE WAS INCLUDED IN A RECALL FOR THE SAME BRAKE PROBLEM, BUT PROBLEM RECURRED. ABS LIGHT WAS STILL ON AFTER BEING SERVICED 8 TIMES.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 13, 200470,000 milesPA
WHILE DRIVING, THE ABS WARNING LIGHT ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. PLEASE PROVIDE MORE INFORMATION. *JB
Structure
Filed Jul 8, 2004150,511 milesIN
I OWN A 2001 INTERNATIONAL FLAT BED TOW TRUCK,ALSO REFERRED TO AS A ROLL BACK OR CAR CARRIER.I HAVE HAD ONE INCIDENT WITH THE THE"L"ARM BRACKET THAT RETAINS THE "L"ARM FOR THE WHEEL LIFT COMING OFF MY TRUCK AND ANOTHER INCIDENT WHERE THE COMPLETE HYDRAULIC CONTROL PANEL ASSEMBLY THAT GOES FROM ONE SIDE OF THE TRUCK TO THE OPPOSITE SIDE, FALLING DOWN.THE EQUIPMENT WAS INSTALLED BY CHEVRON CARRIERS AND WRECKERS,LOCATED AT 7320 W.MARKET ST,MERCER,PA,16137.THEIR PHONE NUMBER IS 724-981-7500 OR 800-886-6400.I CONTACTED CHEVRON AND NOTIFIED THEM OF THE PROBLEM WITH THE HYDRAULIC CONTROL PANEL AND ASKED FOR REIMBURSEMENT FOR THE REPAIR TO WHICH I WAS REFUSED.I DEEM THESE TO BE SAFETY ISSUES.BOTH PROBLEMS WERE CAUSED BY THE LACK OF LOCK WASHERS OR SPACER WASHERS BEING INSTALLED UNDER THE HEADS OF THE BOLTS CAUSING THE BOLTS TO LOOSEN UP ON THE " L" ARM AND THE BOLTS THAT HOLD THE HYDRAULIC PANEL IN PLACE WORE THRU THE PLATE UNDERNEATH CAUSING THE BOLTS TO FALL THROUGH THE ELONGATED HOLES AND FALLING DOWN.IT APPEARS AT THIS TIME THAT CHEVRON HAS BRUSHED OFF MY VERBAL COMPLAINTS TO THEM.THE SERIAL NUMBER FOR REFERENCE TO CHEVRON FOR THE TOW EQUIPMENT PACKAGE IS 10164820.I WAS ADVISED BY CHEVRON THAT THE VEHICLE HAD A ONE YEAR WARRANTY ON IT AND THAT THEY WAOULD NOT BE RESPONSIBLE FOR THE REPAIRS/REIMBURSEMENT..TO WHICH I ADVISED THEM THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSED BOTH PROBLEMS. THANK YOU FOR YOUR TIME IN CONSIDERING THIS MATTER. WALTER LEUCI PTL ENTERPRISE PTL TOWING.
Service Brakes, Hydraulic › Foundation Components › Disc › CaliperFire
Filed Jun 26, 200310,300 milesCA
RIGHT REAR HYDRAULIC BRAKE CALIPER FAILED. *MR THE RIGHT REAR BRAKE CALIPER FAILED TO RELEASE PROPERLY AND RESULTED IN A FIRE. THE CONSUMER WAS TRANSPORTING A BULLDOZER AT THE TIME. ALL REAR BRAKES AND CALIPERS WERE REPLACED. WHILE TRANSPORTING A BACKHOE, THE RIGHT FRONT CALIPER FAILED TO RELEASE PROPERLY AND RESULTED IN A NEAR LOSS OF CONTROL. THE THERE WAS AN OCCASION WHERE THE AXLE HAD BROKEN ON THE VEHICLE WHILE IN MOTION. (UNEXPECTEDLY) THE VEHICLE ALSO ACCELERATED ON IT'S OWN ON SEVERAL OCCASIONS AND WAS REPAIRED TWICE TO CORRECT THE PROBLEM. *SCC *JB
Service Brakes, Hydraulic › Foundation Components › Disc › CaliperFire
Filed Jun 17, 200310,300 milesCA
THE RIGHT REAR HYDRAULIC BRAKE CALIPER FAILED TO RELEASE PROPERLY, WHICH RESULTED IN A VEHICLE FIRE. *MR ON THE SECOND OCCASION, THE FRONT CALIPER FAILED TO RELEASE PROPERLY WHICH ALMOST CAUSED THE CONSUMER TO LOSE CONTROL OF THE TRUCK WHILE TRAVELING 55 MPH. *TS *JB *SCC *JB
Service Brakes, Hydraulic
Filed Dec 23, 2002GA
NO PARTS AVAILABLE. RECALL #02V135002 BRAKE RELAY VALVE. PLEASE PROVIDE THE NAME, NUMBER, AND ADDRESS OF THE DEALER. TS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 3, 2004. Source: NHTSA Office of Defects Investigation.