Owners filed 6 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › foundation components › disc. It has been recalled 5 times.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
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Service Brakes, Hydraulic › Foundation Components › Disc
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Service Brakes, Hydraulic › Foundation Components
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Service Brakes, Air › Antilock
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Seat Belts › Front › Webbing
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5 safety recalls
Part 573 reports
Service Brakes, Air › Antilock › Wheel Speed Sensor04V269000
Filed Jun 3, 200481,883 vehiclesInternational Truck & Engine Corporation
Defect. ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Risk. THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy. INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
Defect. ON CERTAIN HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
Risk. IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN ON APRIL 18, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Service Brakes, Air › Supply › Check Valve02V135002
Filed May 20, 2002108,560 vehiclesInternational Truck And Engine
Defect. ON CERTAIN MEDIUM AND HEAVY DUTY TRUCKS, A BRASS FITTING CONNECTS THE DOUBLE CHECK VALVE TO THE BRAKE RELAY VALVE. WITH CERTAIN INPUTS TO THE VEHICLE, THE WEIGHT OF THE CHECK VALVE ON THE FITTING CAN CAUSE THE ASSEMBLY TO RESONATE. THE SUBJECT VIBRATION CAN CAUSE EXCESSIVE STRAIN LEVELS IN THE FITTING, WHICH COULD EVENTUALLY FATIGUE AND FAIL.
Risk. IF THE FITTING BREAKS, THE REAR SERVICE BRAKES WILL CEASE TO OPERATE WITHOUT WARNING, RESULTING IN AN EXTENDED STOPPING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A KIT TO REMOUNT THE DOUBLE CHECK VALVE WITH A FLEXIBLE HOSE ON THE MAJORITY OF VEHICLES. ON A SMALL NUMBER OF UNITS WITH CLEARANCE ISSUES OR TRACTION CONTROL, A KIT WITH A NEW RELAY VALVE THAT HAS A BUILT-IN DOUBLE CHECK VALVE WILL BE INSTALLED. OWNER NOTIFICATION BEGAN SEPTEMBER 11, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Seats01V102000
Filed Mar 26, 20011,389 vehiclesInternational Truck And Engine
Defect. VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH BOSTROM DRIVER SEAT MODELS (910, 910SC, OR 914) AND INTERNATIONAL'S PARKING BRAKE CODE 04036. IF SOMEONE OUTSIDE THE CAB ADJUSTS/SLIDES THE DRIVER'S SEAT TO ITS MOST FORWARD POSITION, WITH THE PARKING BRAKE SET, THE SEAT WILL CONTACT AND RELEASE THE PARKING BRAKE LEVER.
Risk. IF THE PARKING BRAKE IS ACCIDENTALLY RELEASED, THE VEHICLE COULD MOVE UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A STOP-BRACKET ON THE SEAT TRACK TO LIMIT THE TRAVEL OF THE SEAT SO THAT THE SEAT CAN NOT RELEASE THE PARKING BRAKE LEVER. OWNER NOTIFICATION BEGAN APRIL 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Power Train › Automatic Transmission00V229004
Filed Sep 26, 20004 vehiclesInternational Truck And Engine
Defect. VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH ALLISON 1000 OR 2400 SERIES TRANSMISSIONS. THESE TRANSMISSIONS CAN EXPERIENCE PARK PAWL TO REAR COVER INTERFERENCE DUE TO AN OUT OF FLATNESS CONDITION.
Risk. THIS COULD CAUSE NON-ENGAGEMENT OF THE PARK PAWL WHEN THE TRANSMISSION SHIFT SELECTOR IS MOVED TO THE PARK POSITION, RESULTING IN UNINTENDED VEHICLE MOVEMENT AND A VEHICLE CRASH WITHOUT PRIOR WARNING.
Remedy. ALLISON TRANSMISSION IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL REMOVE THE TRANSMISSION FROM THE VEHICLE, REPLACE THE PARK PAWL, AND REINSTALL THE TRANSMISSION IN THE VEHICLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ALLISON AT 1-800-252-5283 OR INTERNATIONAL AT 1-800-448-7825.
What owners reported
Newest filings
Seat Belts › Front › Webbing
Filed Mar 10, 2005NE
2000 INTERNATIONAL 4700 MEDIUM DUTY TRUCK USED AS A TOW TRUCK HAS NO CUSHION ON THE DRIVER'S SEAT, AS A RESULT, I HAVE HAD A BACK FUSION AND STILL HAVE SEVERE HIP PAIN. *AK
Service Brakes, Hydraulic › Foundation Components
Filed Aug 7, 2003CA
BOLTS SECURING THE BRAKE CALIPER HAVE BROKEN ON THE COMPANY'S INTERNATIONAL 4700'S. THREE TO FOUR TIMES THIS HAS HAPPENED WITHIN THE LAST 3 YEARS. USUALLY DRIVER LOSES NEARLY ALL BRAKING POWER. *PH
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 22, 2003FL
SINCE NEW THIS TRUCK HAS HAD BRAKE PROBLEMS WITH NO MANUFACTURE REMEDY. WITHOUT WARNING THE REAR PADS HAVE WORN THROUGH THE ROTORS AND THE ROTORS HAVE FALLEN OFF. THE FRONT ROTORS HAVE BEEN REPLACED THREE TIMES AND AT LEAST 6 COMPLETE SETS OF BRAKE PADS IN 195,000 MILES. THIS IS UNACEPPTABLE FOR A HEAVY DUTY TRUCK THAT ONLY HAULS ONE CAR! THERE IS NO SMOKE OR OVERHEATING OF THE BRAKES, ONLY RAPID WEAR AND NO WARNING OF FAILURE. THE DEALER REPLACED THE BRAKES AND ROTORS NUMEROUS TIMES AND CHECKED OUT THE ENTIRE BRAKE SYSTEM. IT IS NOW AT MY EXPENSE AS THE DEALER HAS TOLD ME IT IS NO LONGER UNDER THEIR PROBLEM. NOW WHEN TALKING TO THE DEALER THEY DENY ANY KNOWLEDGE OF BRAKE PROBLEMS ON THESE VEHICLES. I FEEL THERE ARE ENOUGH COMPLAINTS ON THIS MODEL TRUCK TO CAUSE SOME ALARM AND SHOULD WARRENT AN INVESTIGATION. THIS PROBLEM ONLY OCCURS ON THE 4700 WITH HYDRALIC BRAKES AND IS CAUSING A VERY DANGEROUS CONDITION FOR OTHER MOTORIST ON THE HIGHWAY.
THE REAR SUSPENSION WAS REPLACED TWO TIMES, AND THE THIRD TIME, THE REAR AXLE FELL ONTO THE STREET. AT THE TIME A PATIENT ALONG WITH PARAMEDIC(S) WERE IN THE REAR. (AMBULANCE TRUCK) THE PARKING BRAKE IS UNSAFE, BECAUSE IT IS AN AUTOMATIC TRANSMISSION, IT HAS TWO NEUTRALS AND NO LOCK-UNSAFE. SCC
Service Brakes, Air › Antilock
Filed Dec 31, 2002PA
CONSUMER STATED THAT WHILE DRIVING AND WHEN SHE WOULD APPLY THE BRAKES THE BRAKE PEDAL WOULD GET VERY HEAVY, CAUSING THE BRAKES TO FAIL. TS
Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 17, 2001AR
BRAKE PADS WEARING OUT PREMATURELY CAUSING ROTOR TO DETACH FROM WHEEL HUB, HAVE REPLACED ALL PADS AND ROTORS ON 4 IDENTICAL TRUCKS. MANUFACTURE HAS NO FIX.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 3, 2004. Source: NHTSA Office of Defects Investigation.