2014 Infiniti QX60 complaints

TRANSMISSION REQUIRING FREQUENT REPLACEMENT MY TRANSMISSION HAS BEEN REPLACED TWICE IN THE PAST YEAR AND IS CURRENTLY EXPERIENCING ISSUES AGAIN. PRIOR TO THE FIRST REPLACEMENT, THE ENGINE WOULD STUTTER WHEN OPERATING AT LOAD SPEEDS. AFTER THE FIRST TRANSMISSION REPLACEMENT, THE ISSUE MANUFACTURED IN DANGEROUS SITUATIONS. FOR EXAMPLE, WHEN MERGING ONTO A HIGHWAY, THE CAR WOULD NOT ACCELERATE PAST 20 MPH OR SHIFT GEARS. I CONTACTED INFINITI CORPORATE TO FILE A FORMAL COMPLAINT AND THEY SENT A 'TRANSMISSION SPECIALIST' OUT TO REVIEW THE VEHICLE. IT WAS DETERMINED THAT A SECURITY UPDATE FROM 2015 WAS NOT APPLIED TO THE CAR. I'M NOT SURE HOW A DEALERSHIP SERVICE VEHICLE COULD BE MISSING A 3 YEAR OLD PATCH, BUT WE WILL IGNORE THAT FACT FOR NOW. EVEN WITH THE SECURITY UPDATE, THE CAR IS EXHIBITING THE SAME BEHAVIOR. IT IS UNFORTUNATELY NOT CONSISTENT THOUGH, SO SERVICE HASN'T BEEN ABLE TO FIX. THESE VEHICLES NEED TO BE RECALLED ALREADY FOR SAFETY.

TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE THIRD ROW SEATS WERE MISSING TWO SEAT BELTS. THE CONTACT STATED THAT SHE WAS UNABLE TO DRIVE THE VEHICLE WITH HER CHILDREN DUE TO THE MISSING SEAT BELTS. THE VEHICLE WAS TAKEN TO INFINITI OF GREENSBORO (3605 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS VERIFIED THAT THERE WERE NO SEAT BELTS FOR THE THIRD ROW SEATS. THE CONTACT STATED THAT THE DEALER WOULD HAVE TO ORDER THE PARTS FOR THE VEHICLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD RESEARCH THE FAILURE AND GET BACK WITH HER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.

WHEN DRIVING IT STARTED JERKING AND BUCKING,ALSO BRAKES NOT HOLDING.I ONLY HAVE THIS VEHICLE TWO TO THREE MONTHS.

I HAVE PROBLEM WITH CVTRANSMISSION,SHUDERING AND JERKING

THE TRANSMISSION SHUDDERS AND SHAKES THE ENTIRE CAR. ITS VERY LOUD. ITS FINE WHILE IT IS PARKED OR IN IDLE. WHEN IT GETS UP TO AROUND 40 MPH THE VIBRATIONS/SHUDDERING AND THE NOISE START TO KICK IN.IT'S SOMETIMES NOT NOTICEABLE AT LOWER SPEEDS BUT IS HARD NOT CONSISTENT. HAD THE MOTOR CHECKED TO SEE IF IT WAS THE CAUSE. TRANSMISSION CAME BACK AS THE SOURCE OF THE ISSUES.

I BOUGHT THIS VEHICLE BRAND NEW IN 2015. A FEW MONTHS AFTER PURCHASING THE VEHICLE. IT STARTED TO GIVE ME INTERMITTENT ISSUES WITH THE DRIVER SIDE FRONT LIGHTS (BUT NOT THE HEADLIGHT). A COUPLE OF MONTHS AFTER I FIRST NOTICE THE PROBLEM, I HAD THE CHANCE TO TAKE IT TO THE DEALER. WHEN THEY TESTED THE VEHICLE THEY DIDN'T FIND ANY PROBLEMS. I DROVE HOME PUZZLED BECAUSE WHEN I DROVE TO THE DEALER THAT MORNING THE ONE OF THE LIGHTS OF OFF. SO I TESTED THE LIGHTS AS SOON AS I GOT HOME AND THE LIGHT DIDN'T GO ON. I IMMEDIATELY CALL THE REP THAT HELP ME AT THE DEALER AND LEFT A MESSAGE. SINCE IT WAS CLOSE TO 5:30 PM I FIGURED THE REP WOULD BE CALLING ME NEXT DAY IN THE AM. NO ONE DID AND I FORGOT ABOUT THE PROBLEM DO TO WORK. THE PROBLEM CONTINUED ON AN INTERMITTENT BASIS UNTIL THE LIGHT STOPPED WORKING. BY NOW THE VEHICLE WAS OUT OF WARRANTEE BUT THE PROBLEM WAS NOT AFFECTING MY DRIVING OR IT WAS NOT A SAFETY ISSUE. HOWEVER, JUST LAST WEEK, ALL THE LIGHTS ON THE DRIVER SIDE ARE NOT WORKING EXCEPT FOR THE FOG LIGHT. WHEN TOOK THE VEHICLE TO MY MECHANIC, THE TEST REVEALED THAT THE PARTS TO FIX THE PROBLEM AS PER HIS DEALER CONTACT COST $1600. IT IS THE BALESTER. ACCORDING TO THE DEALER REP THEY HAVE HAD LOTS OF PROBLEMS WITH THOSE; HOWEVER, IF THAT IS THE CASE I NEVER RECEIVE ANY COMMUNICATION FROM INFINITI EVEN AFTER ME BRINGING MY VEHICLE FOR REPAIRS. THE COST OF REPAIR WITH LABOR NOW IS GOING TO BE OVER $2000 WHEN IT COULD HAVE BEEN FIXED WHILE ON WARRANTY.

MY 2014 INFINITI QX60 HAS A SUNROOF THAT EXPLODED WHILE DRIVING ON THE FREEWAY. I WAS DRIVING APPROXIMATELY 65MPH WHEN I HEARD THE LOUDEST "BANG" I HAVE EVER HEARD. I THOUGHT THE CAR HAD GOTTEN SHOT. UPON PULLING OVER AND EXAMINING THE VEHICLE, I SAW THAT THE SUNROOF HAD EXPLODED. I HAD NOT PASSED UNDER ANY OVERPASSES, NO TRUCKS WERE NEAR MY VEHICLE. I NOTED THAT THE THERE WAS NOT EVEN A SCRATCH TO THE INTERIOR SUNROOF PANEL, WHICH WOULD HAVE SUSTAINED DAMAGE IF SOMETHING HAD FALLEN ON IT. FURTHERMORE, IT WAS OBVIOUS FROM THE GLASS THAT THE DAMAGE WAS NOT FROM A FALLING OBJECT. SHARDS OF GLASS HAD APPARENTLY BLOWN INTO THE STREETS AS I DROVE. I WAS EXTREMELY SHAKEN AS I SWERVED WHEN I HEARD THE NOISE

PURCHASED 12/26/16 37,000 MILES NEEDED TRANSMISSION AT 43,200 NEEDED ANOTHER TRANSMISSION 47,000 NO POWER AND LOUD NOISE

THE TAILGATE WILL CLOSE ON YOU AND THE SENSOR THAT TELL THE TAILGATE A PERSON OR OBJECT IS IN THE WAY COMPLETELY FAILS. ITS DANGEROUS FOR ANYONE BUT ESPECIALLY CHILDREN OR ELDERLY. THIS DOES NOT HAPPEN EVERY TIME. SOMETIMES WITH THE INTERIOR RELEASE BUTTON AND ALMOST ALWAYS WITH THE REMOTE KEY FOB.

THE TRANSMISSION IS SHUTTERING AROUND 15-25 MPH BOTH WHEN TAKING OFF AND SLOWING DOWN. THIS PROBLEM IS GETTING WORSE.

CAR SHUTTERS AT LOW SPEED. HESITATION AND STRONG SHAKING.

AFTER TAKING OFF CAR NOT SHIFTING SOUNDS LIKE A WHINING NOISE COMING FROM TRANSMISSION AND CAR WAS JERKING AT LOW SPEED. ALSO HAD CRUISE SET AND CAR SPEEDS UP ON IT OWN.

HAD SEVERAL INCIDENTS INVOLVING REVVING OF ENGINE AND VEHICLE NOT ACCELERATING WHEN MERGING OR FROM A STOP SIGN. I WAS ALMOST INVOLVED IN ACCIDENT ON INTERSTATE 95 WHEN MERGING, INFINITI HAS REPLACED TRANMISSION AND MULTIPLE OTHER PARTS BUT PROBLEM STILL NOT FIXED. THERE IS STILL A VIBRATING METAL NOISE WHEN DRIVING THE VEHICLE UP HILL AT A SLOW SPEED, NOT ACTUALLY ACCELERATING JUST MAINTAINING THE SPEED. MY VEHICLE ONLY HAS 23000 MILES ON IT. INFINITI IS REFUSING TO ACCEPT THERE IS AN ISSUE SAYS THERE IS NO SAFETY ISSUE. INFINITI EXECUTIVE OFFICE ADVISED IF IT DOES NOT HAPPEN WHEN THEIR TECHNICIAN DRIVES THE CAR THERE IS NOT ISSUE WITH THE VEHICLE EVEN IF IT IS RECORDED. UNFORTUNATELY IT IS A SPORATIC THING AND UNLESS YOU DRIVE IT 500 MILES YOU MIGHT NOT HAVE ANYTHING OCCUR. I HAD 2 MAJOR INCIDENTS WITHIN 500 MILES. INFINITI EXECUTIVE OFFICE ALSO INDICATED THAT THE NUMBER OF REPAIRS DOES NOT WARRANT A BUYBACK OR SELL BACK OPTION EVEN THOUGH THEY HAVE ATTEMPTED TO REPAIR THE VEHICLE 5 TIMES, WHEN ASKED HOW MANY TIME WOULD WARRANT IT THEY ADVISED THAT THEY DO NOT KNOW MY STATES LAWS. I WAS ADVISED TO PICK UP THE VEHICLE TODAY. SAD THEY ARE WILLING TO PUT A FAMILY IN DANGER EVEN THOUGH THIS IS A VERY KNOWN PROBLEM AFTER SEARCHING THE INTERNET.

I EXPERIENCED THE THIRD EPISODE AFTER A COLD START AND TURNING AND ENTERING WITH PLENTY OF TIME INTO ONCOMING TRAFFIC ON A TWO LANE HIGHWAY OF 50MPH FROM A BOULEVARD. AFTER TURNING I HAD NO ACCELERATION. ENGINE RPM WAS REVVING EXCESSIVELY BUT IF FELT AS THOUGH TRANSMISSION WASN'T SHIFTING. NO POWER. I HAD TO PULL OVER DUE TO SLOW SPEED AND TRAFFIC COMING UP BEHIND ME. VERY DANGEROUS. AFTER I LET UP ON THE ACCELERATOR I FELT THE TRANSMISSION KICK IN. THEN HAD POWER AND FELT UPPER GEARS ENGAGE.

OCCUPANCY SENSOR DOES NOT NOTIFY PASSENGER AIRBAG WHEN ADULT OF 180LBS IS SITTING IN SEAT WHILE VEHICLE ENGINE IS TURNED ON, WHILE VEHICLE IS DRIVING AT 65 MPH, OR IDLE.

MY CAR GOT FRONT COLLISION PREVENTION AND LANE DEPARTURE PREVENTION. RECENTLY CAR INVOLVED IN AN ACCIDENT. MY WIFE SAYS SHE HAD THIS SYSTEM TURNED ON AND AS PER WITNESS, MY WIFE WENT INTO OTHER LANE AND HIT THE ROAD SIGN(WHICH WAS THERE TO DIVERT TRAFFIC). IF THE SYSTEM WERE WORKING, IT WOULD HAVE PREVENTED DRIFTING TO ANOTHER LANE AND ALSO HAVE PREVENTED FRONTAL COLLISION. MY CAR WAS HIT AT FRONT CORNER DRIVE SIDE SO I THINK IT MUST HAVE SOME DEFECT WHERE ITS IGNORING CORNERS. IT WAS LOCAL STREET AND ROAD WERE CLEAR AND NO SNOW WERE ON GROUND.

TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE THE HEATED DRIVER'S SEAT WAS ACTIVATED, THE HEATER ELEMENT OVERHEATED AND CAUSED A BURN MARK IN THE FRONT DRIVER'S SEAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE LOCATION OF THE BURN MARK WAS NOT IN THE SPOT THAT A FAILURE WOULD NORMALLY HAVE OCCURRED. THE CONTACT WAS INFORMED THAT THERE WOULD BE NO ASSISTANCE OFFERED IN HAVING THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,380.

WE HAVE HAD REPEATED ISSUES WITH THE TRANSMISSION FAILING ON THIS VEHICLE. THE VEHICLE WILL OFTEN NOT ACCELERATE FROM A STOP OR TO PASS ANOTHER VEHICLE. THE TRANSMISSION WILL SHUDDER, JERK, AND EMITS A HIGH PITCHED WHINE. WE HAVE NEARLY HAD SEVERAL ACCIDENTS WITH THIS VEHICLE BECAUSE IT CANNOT GET OUT OF THE WAY. THE DEALER REPLACED THE TRANSMISSION ABOUT 6 MONTHS AGO AND THE PROBLEMS ARE EVEN WORSE NOW.

TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN DRIVING AT LOW SPEED, ON A CURVE, OR ON A HILL THE CAR WILL NOT ACCELERATE, WILL STALL, SHUDDER, RATTLE. WILL NOT RESPOND TO EFFORTS OF INCREASING SPEED. THE FRONT PASSENGER AIRBAG LIGHT WILL SHOW THE AIRBAG IS NOT ENGAGED EVEN IF AN ADULT IS SEATED IN THE FRONT PASSENGER SEAT.

TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/27/16*LJ *TR

TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE SAME CAR AS A LOANER CAR WHILE THEY WORKED ON MY CAR, AND I COULD CLEARLY SEE THAT THERE WAS A DIFFERENCE IN THE WAY THAT CAR DROVE VERSUS MINE. THE LOANER CAR DROVE BETTER THAN MY CAR. SO, TO MAKE A LONG STORY SHORT, I DROPPED MY CAR OFF AT THE DEALERSHIP IN MID-MAY (LAST MONTH) TO BE LOOKED AT. THE SERVICE ADVISOR TOLD ME THAT THERE IS AN ISSUE WITH MY CAR (JUDDER ISSUE) AND THEY HAD MY CAR FOR A WEEK. DURING THAT TIME, I WENT ONLINE AND FOUND OTHERS HAD THE SAME COMPLAINTS. ONE PERSON SAID THAT THEIR DEALERSHIP ENDED UP PURCHASING THEIR CAR BACK FROM THEM/ REFUNDED THEIR MONEY BECAUSE THE JUDDER ISSUE WASN'T RESOLVED. I ALSO SPOKE TO A REGIONAL SPECIALIST AT INFINITI AND HAVE A CASE # OF CASE # 22529177. I AM GOING TO CONTACT THE REGIONAL SPECIALIST AGAIN BECAUSE THIS ISSUE ISN'T RESOLVED BUT THE BOTTOM LINE IS THAT INFINITI SELLS INFERIOR CARS. ANOTHER ISSUE IS THE RUBBER MOLDING ON THE PASSENGER RIGHT DOOR IS COMING OFF AND PREVENTING ME FROM CLOSING THE DOOR AND WHEN SOMEONE IS IN THE PASSENGER SEAT, WITH THEIR SEATBELT IS ON, THE AIRBAG LIGHT COMES ON. IM SCARED THAT MY CAR WILL

TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

2014 QX 60 ON TWO SEPARATE OCCASIONS (DEC 18, 2015 AND JAN 2ND,2016, ROUGHLY 2 WEEKS APART ) THE TOP BOLTS ON THE FRONT BREAK CALIPERS FELL OFF CAUSING THE CALIPER TO TILT OFF THE ROTOR. IN THE FIRST INSTANCE, THE FRONT DRIVER SIDE WHEEL STARTED MAKING SOME GRINDING NOISES WHILE DRIVING, AS IF THE BREAK PADS WERE LOW. THE NOISE STARTED OFF A BEING VERY LIGHT WHEN BREAKING, THEN CONTINUOUS GRINDING. IT WAS NOT UNTIL FURTHER INSPECTION THAT WE REALIZED THAT THE ENTIRE CALIPER FALLEN FORWARD AND WAS RUBBING ONTO THE INTERIOR OF THE WHEEL RIM. WE MADE THE REPAIR AND REPLACED THE BOLT AND ASSUMED IT WAS A FLUKE AND JUST ONE OF THOSE RANDOM THINGS. TWO WEEKS LATER, WHILE DRIVING ON THE FREEWAY WITH MY FAMILY IN SAN DIEGO, WE STARTED TO HEAR THE SAME NOISE AGAIN. UPON FURTHER INSPECTION WE DISCOVERED THAT THE OTHER FRONT CALIPER HAD ALSO BECOME DISENGAGED. THE VEHICLE WAS TOWED TO THE NEAREST INIFINTI DEALER FOR INSPECTION. IT WAS A SATURDAY EVENING AND WAS NOT TILL TUESDAY MORNING WHEN THEIR SERVICE DEPT REPLACED THE MISSING BOLT AND RETURNED THE VEHICLE. AFTER THE SECOND INCIDENT, I RESEARCHED THE ISSUE ONLINE TO DISCOVER THAT THERE WAS A RECALL ISSUED ON THE EXACT SAME PROBLEM WE EXPERIENCED, WITH THE CALIPER BOLTS NOT BEING TORQUED ON DURING THE MANUFACTURING PROCESS. HOWEVER AFTER DISCUSSING WITH THE DEALER AND INFINITI, I WAS TOLD THE RECALL DID NOT INCLUDE THE MANUFACTURING DATE OF MY VEHICLE. IN THE FIRST INSTANCE THE BREAK PADS WERE STILL INTACT WITH THE CALIPER WHEN IT SHI

THIS VEHICLE IS EQUIPPED WITH INTELLIGENT CRUISE CONTROL. A TEST DRIVE WITH THE DEALERSHIP ON 11/19/2014 REVEALED, SETTING THE CRUISE AT 40 MPH SHOWED AN INCREASE IN SPEED OF 30+ MPH, DOWNHILL. WHEN GOING DOWNHILL THE VEHICLE WILL INCREASE IN SPEED WITH THE ENGINE RPM'S REMAINING AT 1500 RPM'S, 1500RPM = 40 MPH. THIS CLEARLY SHOWS THE CRUISE CONTROL IS NOT RELEASING THE THROTTLE AND NOT DOWNSHIFTING TO SLOW THE VEHICLE DOWN, AS STANDARD CRUISE DOES. THIS IS MY SECOND REQUEST FOR HELP, PLEASE LOOK INTO THIS PROBLEM. THANKS FOR YOUR HELP, [XXX] *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG TURNED OFF WHILE BEING OCCUPIED BY AN ADULT. THE AIR BAGS WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE RE-CALIBRATED AND THE SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,415.

WHEN ACCELERATING FROM A FULL STOP INTO A RIGHT OR A LEFT TURN, THE RPMS GO UP BUT THE VEHICLE DOES NOT ACCELERATE. THIS HAPPENED APPROXIMATELY 3-4 TIMES BEFORE MY FIRST 5000 MILES. I WAS TOLD IT WAS PART OF THE ENGINE BREAK-IN PROCESS. WHEN I BROUGHT MY VEHICLE IN FOR ITS 10K SERVICE, I AGAIN COMPLAINED OF THIS HAPPENING, BUT THEY CAN'T REPLICATE THE RESULTS. IT HAS HAPPENED 2X SINCE MY LAST SERVICE, ONCE WITHIN 24 HRS OF THE SERVICE AND THE OTHER AT APPROXIMATELY 14910 MILES. I AM AFRAID TO DRIVE THE CAR AS I'M AFRAID TO GET REAR ENDED. I HAVE FOUND AT LEAST 3 OTHER REPORTED INCIDENCES OF THIS BY OTHERS ONLINE AND THE DEALERS DON'T SEEM TO BE DOING ANYTHING TO RECTIFY THE ISSUE. I AM ALSO HAVING THE SAME ISSUES AS OTHERS REGARDING THE AIR BAG LIGHT GOING ON AND OFF AT RANDOM.

SINCE WE HAVE PURCHASED OUR CAR BRAND NEW IN 2014 WE HAVE HAD ONGOING PROBLEMS WITH THE PASSENGER SIDE AIRBAG. RANDOMLY, EVEN THOUGH THERE IS A PERSON SITTING IN THE PASSENGER SEAT, THE AIR BAG INDICATOR IS LIT "OFF" AS IF NOONE IS SITTING IN THE CAR SEAT. WE HAVE RECORDED VIDEOS OF MULTIPLE EVENTS AND HAVE BROUGHT IT TO THE DEALER. EACH TIME THE DEALERSHIP RUNS A SCAN IT TELLS THEM THAT THE CAR IS OPERATING NORMALLY. I HAVE EVEN DEALT WITH INFINITI DIRECTLY AND THEY ARE NOT ABLE TO COME UP WITH A FIX AND KEEP TELLING US TO BE PATIENT BECAUSE THEY ARE WORKING ON RESOLVING THIS PROBLEM. WE HAVE HAD THE CAR NOW FOR ALMOST 1 1/2 YEARS AND STILL NO GOOD FIX BY INFINITI. THIS IS COMPLETELY UNACCEPTABLE AND WE FEEL IT IS A MAJOR SAFETY ISSUE SINCE AN AIRBAG WOULD NOT GO OFF DURING AN ACCIDENT EVEN THOUGH THERE IS A PASSENGER IN THE PASSENGER SEAT.

SUNROOF GLASS SPONTANEOUSLY EXPLODED N SHATTERED INTO SMALL PIECES SHARDS AND GLASS DUST WITHOUT IMPACT FROM ANYTHING.

TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING AT 30 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED AND AN UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,569.

I WAS DRIVING ON A HIGHWAY AND ALL OF A SUDDEN I HEAR A LOUD BOOM, AS IF A GUN WAS FIRED RIGHT BY MY EAR. I ALMOST RAN INTO ANOTHER CAR BECAUSE IT STARTLED ME SO. I PULLED OFF ONTO A MEDIAN AND INSPECTED THE CAR. I LOOKED AT MY CAR AND WHEN I LOOKED AT THE ROOF, I REALIZED THAT MY SUNROOF WAS SHATTERED. I WAS SHOCKED! I WAS VERY FORTUNATE TO NOT HAVE GOTTEN INTO AN ACCIDENT. MY SON, WHO WAS WITH ME WAS ALSO VERY SCARED. HE WAS WORRIED ABOUT THE OTHER WINDOWS EXPLODING. IT WAS VERY FRIGHTENING.

WHEN TAKING OFF FROM A DEAD STOP SOMETIMES THE VEHICLE PAUSES AND MOVES VERY SLOWLY ENOUGH TO GET YOU IN THE FRONT OF ON COMING VEHICLES, AND THEN WILL NOT EXCEED OVER 10 TO 12 MPH WHICH TAKES UP TO 30 TO 45 SEC. OR MORE. I NARROWLY ESCAPED A SEMI TRUCK HITTING ME ON THE DRIVERS SIDE PULLING OUT OF OUR LOCAL POST OFFICE. ON SEVERAL OCCASIONS I HAVE NEEDED TO YANK THE VEHICLE OFF THE ROAD SO AS NOT TO GET REAR ENDED IN TRAFFIC. I HAVE TAKEN IT TO DEALERSHIP SEVERAL TIMES, WHICH THEY SAID THEY FIXED THE ISSUE BY REPLACING SOMETHING CALLED A BREAK SWITCH, "TWICE" THIS HOWEVER DID NOT CORRECT PROBLEM. THE NATIONAL INFINITI GROUP SENT A RECORDING DEVICE WHICH THE DEALER INSTALLED, THIS MEANT THAT WHEN THIS EVENT OCCURRED I WAS SUPPOSED TO REACH DOWN TO THE CONSOLE WHERE THE DEVICE WAS LOCATED AND PUSH A BUTTON TO RECORD EVENT ALL THE WHILE TRYING TO AVOID AN ACCIDENT. I SUCCESSFULLY DID IT WITHOUT INCIDENT AND RECORDED THE REQUESTED 6 EVENTS. THIS PROBLEM HAS BEEN CONSISTENTLY OCCURRING NOW FOR 7 MONTHS. I PURCHASED THIS VEHICLE FOR MY ELDERLY PARENTS WITH EVERY AVAILABLE SAFETY OPTION FOR THEIR SAFETY, AND I HAVE NOT BEEN ABLE TO LET THEM DRIVE THE CAR FOR OVER 6 MONTHS SINCE THEY TOOK IT ON A TRIP. FEARING THAT THEY WILL NOT BE ABLE TO REACT FAST ENOUGH TO AVOID BEING IN AN ACCIDENT OR WORSE GETTING KILLED IN THIS VEHICLE. I HAVE BEEN FORCED TO DRIVE IT. INFINITI CALLED TODAY AND SAID THE RESULTS FROM DATA RECORDER SHOWED NO FIX NEEDED AT THIS TIME, SO THEY ARE CLEARLY IGNORING

PURCHASED CAR 11/2013 NEW FROM DEALERSHIP. WITHIN THREE MONTHS, FRONT PASSENGER SIDE AIR BAG LIGHT BEGAN COMING ON EVEN THOUGH A PASSENGER WAS IN THE SEAT. THIS HAS OCCURRED ON & OFF EVER SINCE. THERE HAS BEEN NO PATTERN DISTINGUISHABLE -- NO CORRELATION BETWEEN WEIGHT OF PERSON, IN CAR WHEN/WHEN NOT STARTED, NOR HOW LONG LIGHT HAS STAYED ON OR IF IT DID GO OFF AFTER >3MIN. WE HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES, FOUR OFFICIALLY ON THE SERVICE HISTORY, AND AT LEAST TWO OTHER TIMES AS A "DRIVE THRU" TO CONFIRM THAT INDEED MY FAMILY WOULD BE SAFE IF IN AN ACCIDENT (VERBAL REASSURANCE GIVEN BY SERVICE MANAGER FOR EACH OF THOSE "DRIVE-THRU" TIMES). SERVICE MANAGER SAID SYSTEM IS WORKING PROPERLY PRIOR TO INITIAL OCS REPROGRAM COMPLETED 6/5/14 (RECALL NUMBER 14V138000). LIGHT REMAINED ON WHILE PULLING OUT OF DEALERSHIP ON 6/5/14 AND THEY REPROGRAMED IT AGAIN BEFORE LEAVING. DUE TO THE FACT THAT THE DEALERSHIP IS OVER 30 MILES AWAY, AS WELL AS THEIR INSISTENCE THAT THE SYSTEM IS "WORKING PROPERLY", I HAVE NOT TAKEN IT IS MANY TIMES WHEN THE LIGHT HAS BEEN ON. IF TAKEN IN EACH TIME, THIS WOULD BE PROBABLY EVERY TEN DAYS - TWO WEEKS. IF THE LIGHT HAS NOT GONE OFF, I HAVE MADE THAT PERSON GET INTO THE BACK SEAT. OVER 90% OF THE TIME, THESE HAVE BEEN FAMILY MEMBERS, WEIGHING BETWEEN 90#-200# AND ALL OVER 5' TALL. ADDITIONAL SERVICE HISTORY TIMES FOR THIS ISSUE ARE: 8/20/14, 8/25/14, 3/24/15. SERVICE MANAGER FREQUENTLY UNABLE TO DUPLICATE CONCERNS, INSISTS SYSTEM IS FUNCTIONING A

PROBLEM 1: APPROXIMATELY 4 WEEKS AFTER PURCHASING THE CAR, WE NOTICED THAT THE PASSENGER SIDE AIR BAG WOULD DEACTIVATE DURING OPERATION WHILE AN ADULT WAS IN THE SEAT. CAR WAS TAKEN TO INFINITI DEALER AND SOFTWARE WAS UPDATED ACCORDING TO THE AIRBAG RECALL. HOWEVER THE ISSUE CONTINUES TO REMAIN AND THE PASSENGER AIRBAG STILL RANDOMLY DEACTIVATES WHILE AN ADULT IS IN THE SEAT. INFINITI HAS BEEN INFORMED MULTIPLE TIMES BUT STATES THAT THE ISSUE CANNOT BE REPLICATED AND AS SUCH HAS NOT DONE ANYTHING TO FIX IT. INFINITI HAS STATED THAT THE SEAT BELTS CONTINUE TO WORK AND IS THE FIRST LINE DEFENSE IN AN ACCIDENT! PROBLEM 2: APPROXIMATELY 2 WEEKS AFTER PURCHASING THE CAR, WE EXPERIENCED TRANSMISSION JUDDER AT LOW SPEEDS (5-10MPH) AND GOING AROUND CORNERS. INFINITI UPDATED THE TRANSMISSION SOFTWARE BUT THE ISSUE HAS NOT BEEN FULLY SOLVED. THE TRANSMISSION STILL HAS SOME JUDDERING. INFINITI HAS BEEN INFORMED MULTIPLE TIMES BUT STATES THAT THE ISSUE CANNOT BE REPLICATED AND AS SUCH HAS NOT DONE ANYTHING TO FIX IT. *TR

ON TWO SEPARATE OCCASIONS,THE GAS PEDAL ON THE CAR GOT STUCK IN THE DOWN POSITION CAUSING THE CAR TO ACCELERATE UNCONTROLLABLY. THE FIRST TIME WAS WHILE ACCELERATING ONTO THE HIGHWAY. WHEN I LET OFF THE GAS PEDAL, IT STUCK IN THE DOWN POSITION AND I HAD TO MANUALLY DISENGAGE IT WITH MY FOOT. THE SECOND TIME ON 3/7/2015 AT 2050, MY WIFE WAS DRIVING AT A STEADY SPEED OF 65 MPH WHEN THE GAS PEDAL WENT DOWN ON ITS OWN CAUSING THE CAR TO ACCELERATE TO APPROXIMATELY 85 MPH BEFORE SHE WAS ABLE TO DISENGAGE THE PEDAL. THERE WAS NOTHING UNDERNEATH THE PEDAL TO CAUSE IT TO GET STUCK EITHER TIME. MY WIFE CALLED THE DEALERSHIP AND WAS TOLD BY THE GENERAL MANAGER, [XXX], THAT IT WAS PROBABLY THE RUG STUCK UNDER THE PEDAL AND THE ALL WEATHER MAT SHOULD NOT HAVE BEEN PUT OVER THE STANDARD MAT. THESE HAD BEEN INSTALLED BY THE DEALER AND WE EXPLAINED THAT THE MATS WERE NOT NEAR THE PEDAL. THEY FINALLY AGREED TO COME GET THE VEHICLE TO CHECK IT. WHEN THE DRIVER CAME TO PICK IT UP, HE STATED HE WAS TOLD THE MATS WERE CAUSING THE PEDAL TO GET STUCK. WE TOLD HIM THAT WAS NOT THE CASE AND WE DIDN'T THINK THE VEHICLE WAS SAFE TO DRIVE. HE TESTED THE GAS PEDAL WITH THE VEHICLE OFF AND SAID IT FELT ABNORMAL. IT HAD A CLICK MID WAY DOWN AS WELL AS A CLICK AT THE VERY BOTTOM OF THY RANGE OF THE PEDAL. I ALSO CALLED INFINITI CUSTOMER SUPPORT AND REPORTED THIS AS WELL. CASE # [XXX] WAS ASSIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SEVERAL TIMES A MONTH THIS OCCURS. FROM A STANDSTILL, I PRESS THE ACCELERATOR TO TURN INTO TRAFFIC, AND AFTER THE CAR INITIALLY MOVES FORWARD, THE CAR APPEARS TO SLIP OUT OF GEAR EVEN THOUGH IT SHOWS THAT IT'S IN DRIVE. THE ENGINE RPMS REV WITH THE ACCELERATOR PRESSED, BUT THE CAR WILL NOT ACCELERATE OR MOVE. LIFTING UP AND RE-PRESSING THE ACCELERATOR ONLY MAKES THE TACHOMETER RPMS REV UP, BUT AFTER ABOUT 10 SECONDS, THE CAR POPS BACK INTO GEAR. WHEN I PULL OUT INTO TRAFFIC, I COULD CAUSE A SERIOUS ACCIDENT IF MY CAR WILL NOT ACCELERATE AND LIES DEAD IN THE ROAD! THE DEALER CANNOT REPLICATE THE PROBLEM BECAUSE IT ONLY OCCURS A FEW TIMES A MONTH, BUT IT HAS BEEN GOING ON FOR 12 MONTHS NOW. I ALSO SEE DOZENS OF ONLINE POSTS AND COMPLAINTS IDENTICAL TO THIS FROM OTHER QX60 OWNERS. THIS IS A SERIOUS INJURY AND DEATH RISK. *TR

MY HUSBAND AND I WERE TRAVELING ON I-95 SOUTHBOUND FROM CT TO NY WHEN OUR BRAND NEW INFINITY QX60 SIMPLY STOPPED DRIVING BETWEEN EXIT 19 AND EXIT 18 (NE11.9). THE ENGINE WAS RUNNING BUT THE CAR COULD NOT MOVE. WE USED WHATEVER MOMENTUM LEFT ON THE CAR TO MOVE TO THE RIGHT SHOULDER OF THE ROAD. THIS MALFUNCTION WAS A LIFE ENDANGERING MECHANICAL FAILURE SINCE WE WERE TRAVELING ON THE LEFT SIDE OF THE HIGHWAY. THE QX60 WAS TRAVELING AT A LOW SPEED DUE TO THE TRAFFIC JAM AT THE TIME OF THE INCIDENT. WE WERE TOLD THAT THE MALFUNCTIONING WAS DUE TO A FACTORY ERROR WHICH THE CLAMP OF THE TRANSMISSION FLUID PIPE WAS NOT ENGAGED. AN ERROR COULD HAVE COST LIVES ON THE ROAD. *TR

THE 2014 INFINITI QX60 SHUDDERS (OR BUCKS) MODERATELY TO SEVERELY AFTER RE-APPLYING THE GAS AFTER CRUISING/ROLLING AT 20 MPH WITH RPM AT APPROXIMATELY 1,000. THIS HAPPENS TO ME REPEATEDLY (EVERY DAY) BECAUSE MY HOUSE IS AT THE TOP OF THE CURVE OF HILL. AS I APPROACH THE DRIVEWAY AT THE TOP OF THE HILL, I CRUISE AND THEN RE-APPLY THE GAS TO DRIVE UP THE DRIVEWAY. THE CAR SHUDDERS (BUCKS) AS I DRIVE UP THE DRIVEWAY. IF I "GAS" IT AND GET THE RPMS UP, IT STOPS. I BOUGHT THIS CAR USED (1 YEAR OLD) AT 14,700 MILES ON 11/1/14. THE DAY I DROVE IT HOME, THE SCENARIO OCCURRED. I HAVE CALLED THE DEALER. THEY UPGRADED THE TRANSMISSION SOFTWARE, BUT IS STILL OCCURRING. I WILL CALL THE DEALER AGAIN. *TR

IN THE FIRST COUPLE OF WEEKS OF OWNING THE INFINITI QX60 WE NOTICED THAT THE PASSENGER AIR BAG OFF LIGHT STAYS ON FROM 10 MINUTES TO AN HOUR WITH AN ADULT SITTING IN THE SEAT. I CALLED THE DEALERS SERVICE DEPARTMENT FOR AN APPOINTMENT AND SINCE THERE "WASN'T A BIG CONCERN" GAVE ME AN APPOINTMENT A WEEK LATER. WE TOOK THE CAR TO THE DEALER AND INFORMED THEM OF THE SITUATION. THEY SAID THAT THEY FOUND NOTHING WRONG WITH IT. "ALL AIR BAGS WORKED AS DESIGNED". PERFORMED A HARD RESET ON PASSENGER OC SENSOR. WE GOT HALF WAY HOME AND AFTER SHOPPING, THE LIGHT STAYED ON AGAIN WITH A PASSENGER SEATED. I CALLED THE DEALER AND THEY SAID THAT ALL WAS FINE AND NOT A DANGER. *TR

MY WIFE PURCHASED 2014 INFINITI QX-60 SUV ON JANUARY 23, 2014. SHE NOTICED WHEN SETTING THE INTELLIGENT CRUISE CONTROL AT 40 MPH THE VEHICLE WILL PICK-UP SPEED GOING DOWNHILL. DEPENDING ON THE LENGTH AND GRADE OF THE HILL THE VEHICLE WILL INCREASE AS MUCH AS 30+ MPH. WHEN I DROVE THE VEHICLE I NOTICED THE ENGINE RPM'S REMAINED AT, 1500 RPM'S, BUT THE SPEED WOULD CONTINUE TO INCREASE. ON MARCH 18,2014 I MADE A VISIT TO DEALERSHIP AND MET WITH THE SERVICE CONSULTANT AND THE SERVICE MANAGER. I EXPLAINED WHAT I EXPERIENCED AND ASKED IF THEY COULD LOOK INTO IT FOR ME. WHEN I PICKED UP THE VEHICLE I WAS TOLD THEY WERE UNABLE TO DUPLICATE MY CONCERN. I THEN CONTACTED INFINITI CONSUMER AFFAIRS VIA EMAIL AND EXPLAINED MY CONCERN. I RECEIVED A PHONE CALL FROM THE CONSUMER AFFAIRS PERSON, AND WAS TOLD TO CALL THE DEALERSHIPS SERVICE MANAGER TO SCHEDULE A TEST DRIVE OF THE SAME MODEL. I FOUND IT TO HAVE THE SAME PROBLEM AS MY WIFE'S CAR. I CALL THE CONSUMER AFFAIRS PERSON AT INFINITI AND TOLD HIM WHAT I FOUND. HE EXPLAINED THAT WAS HOW THE CRUISE CONTROL WAS DESIGNED AND IS NORMAL. ON NOVEMBER 19,2014, I REQUEST TO BE NOTIFIED WHEN THE INFINITI REPRESENTATIVE WOULD BE AT THE DEALERSHIP. THE INFINITI REPRESENTATIVE HAPPEN TO BE IN THE SERVICES MANAGERS OFFICE SO I EXPLAINED MY PROBLEM TO THEM. THE SERVICE MANAGER SUGGESTED WE GO FOR A TEST DRIVE, AND HE DROVE. HE SET THE INTELLIGENT CRUISE CONTROL AT 40 MPH, WHEN WE STARTED DOWNHILL THE VEHICLE PICKING UP SPEED. WHEN WE REACHED THE BOTTOM

I LEASED THIS 2014 QX60 ON 10/23/2013. WITHIN THE FIRST TWO WEEKS WE NOTICED THAT THE "AIRBAG OFF" LIGHT WOULD GO ON WHILE MY WIFE WAS IN THE FRONT SEAT. IT WOULD COME ON FOR SEVERAL MINUTES THEN GO OFF. THIS OCCURRED RANDOMLY AND WOULD OCCUR DAYS APART. WE TOOK THE VEHICLE TO THE DEALER AND THEY ADJUSTED THE SENSITIVITY. THE ISSUE STARTED BACK A MONTH LATER AND WE TOOK THE VEHICLE BACK ON 2/26/14 AND THEY PERFORMED A ZERO POINT RESET. THE ISSUE CAME BACK AND WE RETURNED TO THE DEALERSHIP AND THEY SAID IT WORKED AND MY WIFE WAS TOO LIGHT(WEIGHS 135 POUNDS) OR SITTING INCORRECTLY. THEY RECALIBRATED THE SENSOR. THE ISSUE CAME BACK AS THE AIRBAG OFF LIGHT WOULD STAY ON WHILE MY WIFE WAS SITTING IN THE SEAT. THIS WOULD HAPPEN RANDOMLY AND SOMETIMES COME ON DURING A TRIP AND STAY ON FOR AN HOUR THEN TURN OFF. WE RETURNED THE VEHICLE ON 6/25/14 DURING OUR SERVICE TO ADDRESS ISSUE AGAIN. RETURNED THE VEHICLE AGAIN ON 10/15/14 AND THE DEALER "RESET" THE PROGRAM AND SAID EVERYTHING WAS FINE. THREE DAYS LATER THE AIRBAG OFF CAME BACK ON WITH MY DAUGHTER IN THE SEAT(100 POUNDS) AND THEN A DAY LATER WITH MY WIFE. I CONTACTED INFINITI CONSUMER AFFAIRS AND THEY INFORMED ME THIS CAR WAS NOT PART OF THE RECALL AND HAD ME RETURN TO THE DEALER TO DO THE SAME "FIX" THEY HAVE DONE EVERY OTHER TIME. THEY PERFORMED ANOTHER ZERO POINT RESET. NOW THEY WANT TO SEND A FIELD ENGINEER TO INVESTIGATE THIS. THE CAR HAS BEEN TO THE DEALER SEVERAL TIMES AND STILL HAS NOT BEEN REPAIRED. THIS IS A SERIOUS SAF

AFTER 4 DAYS WE BOUGHT A NEW QX60 2014 THE PASSENGER FRONT DOOR DOES NOT OPEN FROM OUTSIDE OR INSIDE A FEW DAYS AFTER THE DEALER SOLVED THE PROBLEM BUT NOW AFTER 8 MONTHS THIS HAPPEN AGAIN. HOW MANY TIMES HAVE TO REPAIR IT? *TR

WE HAVE HAD TWO ISSUES WITH OUR 2014 QX60. THE FIRST ISSUE WAS A SHUDDER PROBLEM WHERE THE VEHICLE WOULD SHAKE/HESITATE/FELT LIKE IT WAS GOING TO STALL AT LOWER SPEEDS, AROUND CORNERS, ETC. AFTER SEVERAL ATTEMPTS THE DEALERSHIP ADVISED IT WAS A TRANSMISSION ISSUE AND THE ENTIRE TRANSMISSION WAS REPLACED. THE SECOND ISSUE CAME ABOUT AFTER THE TRANSMISSION WAS REPLACED AND HAS YET TO BE FIXED. THE ACCELERATOR WILL INTERMITTENTLY NOT WORK. THIS HAPPENS EITHER FROM A STOP ? I GO TO HIT THE GAS AND EITHER NOTHING HAPPENS OR THE CAR LURCHES FORWARD AND STOPS. I WILL PRESS ON THE ACCELERATOR AGAIN AND IT WILL WORK. THE OTHER TIME IS WHEN YOU ARE DRIVING AND GO TO INCREASE YOUR SPEED ? YOU PRESS ON THE GAS AND THE RPM?S GO DOWN AND NOTHING HAPPENS. I PRESS ON THE GAS AGAIN AND NOTHING HAPPENS. I TRY AGAIN AND IT WILL KICK IN. THE DEALERSHIP HAD OUR CAR FOR 6 WEEKS FOR THE SECOND ISSUE AND CANNOT REPLICATE IT SO THEREFORE THEY WON?T DO ANYTHING FOR US. WE ARE NOW GOING THROUGH AN ARBITRATION PROGRAM REQUESTING A REPLACEMENT OF OUR VEHICLE AS IT SEEMS TO MEET LEMON LAW. WE HAVE AN UNSAFE UNPREDICTABLE VEHICLE THAT WE SPENT A LOT OF MONEY ON. WE ARE VERY UNHAPPY WITH INFINITY CORPORATE AS THEY OFFERED US $1,000 TO GO AWAY. THIS IS NOT ABOUT MONEY BUT ABOUT SAFETY ISSUES. INFINITY CORPORATE ALSO STATED THAT THE NUMBER OF TIMES OUR VEHICLE HAS BEEN SEEN FOR THE PROBLEM IS NOT UNREASONABLE. I BEG TO DIFFER AS HAVING OUR VEHICLE GONE FOR A FULL 6 WEEKS (AND THIS DOES NOT COUNT ALL THE OTHER

I BOUGHT THIS SUV IN MAY 2014. ABOUT TWO WEEKS AFTER MY WIFE AND I BOTH NOTICED THAT THE VEHICLE SHUDDERS AT 20 MPH WHEN YOU APPLY GAS. IT STARTED GETTING WORSE AND WE CALLED THE DEALER WHO SCHEDULED A REVIEW. THEY EVENTUALLY INSTALLED A NEW TRANSMISSION. WE ARE ABOUT 4 WEEKS AFTER THIS REPAIR AND ARE NOTICING THE SAME ISSUE AGAIN. THERE WERE ALSO ABOUT FOUR INCIDENTS WHERE I WOULD SHIFT FROM PARK TO DRIVE AND THE TRANSMISSION WOULD NOT CHANGE INTO GEAR FOR OVER 10 SECONDS.....AS THOUGH IT WAS LOW ON FLUID OR HAD A LINE BLOCKAGE. I ALSO NOTICED THAT WHEN I'M DRIVING AT HIGHWAY SPEED IT AND ACCELERATE, SOMETIMES IT FELT LIKE THE TRANSMISSION WAS EXCESSIVELY DOWNSHIFTING. I SEE THAT THIS HAS ALSO BEEN A PROBLEM ON THE JX35 WHICH IS THE SAME SUV AS THE QX60. *JS

I PURCHASED A BRAND NEW INFINITI QX60 2014 IN APR. 2014. THE PASSENGER SEAT AIRBAG HAS BEEN FREQUENTLY OFF EVEN WHEN AN ADULT OCCUPIES THE SEAT, AND THE PROBLEM HAPPENED JUST A FEW DAYS AFTER THE PURCHASE. I BROUGHT THE VEHICLE TO THE DEALER AND THEY SAID THAT THEY RE-CALIBRATED THE AIRBAG SENSOR. ALSO, THE DEALER SAID THAT THE CAR IS NOT UNDER RECALL LIST AS THE CAR IS NEWLY MANUFACTURED IN MAR. 2014, AND THE DEALER SAID THAT THEY, IN FACT, DO NOT KNOW HOW TO FIX IT IF THE PROBLEM PERSISTS AFTER THE RE-CALIBRATION OF THE AIRBAG SENSOR - THEY NEED A FIELD ENGINEER FROM INFINITI DIRECTLY TO INVESTIGATE THIS... UNFORTUNATELY, I STILL NOTICED THAT THE PASSENGER SEAT AIRBAG IS OFTEN OFF EVEN THOUGH MY WIFE (OR MYSELF) OCCUPIED THE PASSENGER SEAT (EVEN AFTER THE SENSOR RE-CALIBRATION). AS THE AIRBAG IS VERY CRITICAL, THIS ISSUE MUST BE RESOLVED. *TR

I LEASED THE QX60 ON MARCH 19TH AND RIGHT AWAY I NOTICED THAT THE AIR BAG LIGHT WOULD GO ON WHEN MY SONS (100 AND 110 POUNDS) WOULD SIT IN THE FRONT SEAT. NOW I AM BEING TOLD THAT THE CAR MAY BE UNDER THE RECALL BUT THAT THEY WILL NOT BE ABLE TO TAKE IT IN FOR DIAGNOSTICS UNTIL MID APRIL. UNTIL THEN I CANNOT DRIVE WITH ANYONE IN THE FRONT PASSENGER SEAT FOR FEAR THAT, IN CASE OF AN ACCIDENT, THE AIRBAGS WOULD NOT DEPLOY. I AM INCREDIBLY UPSET! *TR

TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE PASSENGER'S SIDE AIR BAG SEAT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 800.

PASSENGER AIR BAG LIGHT GOES ON AND OFF OCCASIONALLY. MY DAUGHTER IS 115 POUNDS AND WE HAD MULTIPLE CARS AND HER WAIT WAS NEVER AN ISSUE. WE TOOK VEHICLE TO INFINITY AND THEY REPLACED SENSOR BUT AFTER A WEEK SAME PROBLEM TOOK CAR BACK NO RESOLUTION YET. I KNOW THEY HAD RECALL FOR THE SAME PROBLEM ON JX 35. *TR