Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
MY VEHICLE SHATTERED AND VIOLENT SHAKING UPON ACCELARATION. THERES A CVT RECALL FOR THE SAME MODELS, AND WHEN I BRING MY CAR TO THE DEALER THEY TOLD ME THEY CAN'T REPLACE IT FOR FREE BECAUSE MY CAR IS SALVAGE. NOW I CAN'T DRIVE BECAUSE AM NOT FEELING SAFE AND I DONT WANT TO ENDANGER MY SELF AND THE OTHER DRIVERS.
MY CAR IS A HYBRID IN 2016 INFINITI CHANGED OUT THE TRANSMISSION BECAUSE OF A SHUDDERING PROBLEM THEN IN 2018 THEY CHANGED OUT THE CATALYST CONVERTOR IN 08- 2020 I HAD TO CHANGE AC COMPRESSOR NOW IN 9-2020 SHUDDERING IS STARTING
HEARD A LOUD NOISE WHEN MAKING A TURN AND STEERING WHEEL STARTED SHAKING. CAR BECAME NOT DRIVABLE SO HAD IT TOWED TO DEALER. THEY SAID WHEEL WAS ABOUT TO BREAK OFF FROM THE ENTIRE ASSEMBLY. I DIDN'T HIT ANYTHING AND WAS VERY SCARY.
THE SUNROOF IS LEAKING DURING HEAVY RAINS & HAS CAUSED ELECTRICAL ISSUES WITH MY CAR. MY KEY FOB IS MALFUNCTIONING, THE WATER IS LEAKING THROUGH THE DOME LIGHTS & MY RADIO KEEPS CHANGING CHANNELS.
VEHICLE WAS IN MOTION(HIGHWAY) WILL JUDDERING, REFUSE TO CHANGE GEAR PROPERLY AND SHAKE OR JERK LIKE I HAVE NEVER SEEN.I WAS ABOUT TO BE HITTED FROM THE BACK AND AFRAID OF THIS CAR.WHEN TO THE DEALER, AND THEY DO LIKE THEY ARE NOT AWARE OF THIS ISSUE OF THE POWERTRAIN.THIS BRAND OR VEHICLE IS A SERIOUS ISSUE THAT NEED THE AUTHORITY VOICE TO FIX BEFORE IT KILL SOMEONE.
WHILE DRIVING THE VEHICLE TO WORK I STARTED EXPERIENCING A CLUNKING SOUND FROM UNDER THE VEHICLE LIKE I HAD SOMETHING STUCK UNDER IT. THE VEHICLE HAS NEVER BEEN OFF ROAD OR NEGLECTED. IT SEEMS LIKE A VERY POOR DESIGN ASPECT THAT SHOWS EARLY IN OWNERSHIP, SHAME ON INFINITI FOR POOR CRAFTSMANSHIP IN A MOST VITAL PART!!!!!!
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE REMAINED ON THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS SCHEDULED TO BE TOWED TO A DEALER WHICH WAS STILL PENDING. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
WHEN I ACCELERATE THE TRANSMISSION SHUTTERS. THE TRANSMISSION JUMPING IN AND OUT OF GEAR . WHEN I GIVE IT GAS THE CAR STARTS JERKING.
WHILE DRIVING MY CAR LOSSES NORMAL SPEED AND STOPS RESPONDING TO ME TRYING TO ACCELERATE EVEN AFTER I HIT THE PEDAL ALL THE WAY TO THE FLOOR, CAR KEEPS SLOWLY MOVING BUT DOESN'T PICK UP THE SPEED. SOMETIMES ITS JERKING ON ITS OWN AND DO NOT RESPOND TO MY PRESSURE ON THE GAS PEDAL. SEESM TO BE REALATED TO SIMILAR ISSUE THAT THEY HAVE WITH Q50 CARS "ENGINE CONTROL MODULE (ECM) MAY TEMPORARILY LOSE A SIGNAL FROM ONE OF THE ENGINE MANAGEMENT SYSTEM'S THROTTLE POSITION SENSORS (TPS). IF THIS OCCURS, LOSS OF POWER FOLLOWED BY SUDDEN UNINTENDED ACCELERATION CAN OCCUR. DUE TO A SOFTWARE MALFUNCTION, THE ENGINE MAY SUDDENLY LOSE THEN REGAIN POWER, CAUSING UNINTENDED ACCELERATION.
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. THE CONTACT STATED THAT AT 30 MPH, THE VEHICLE CEASED TO JERK AND OPERATED AS DESIGNED. THE CONTACT EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE MASS AIR FLOW SENSOR AND FRONT AXLE WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
WHEN STARTING FROM A STANDSTILL, THE CAR JERKS AND HESITATES TO MOVE. SEVERAL TIMES I HAVE BEEN TAKING A LEFT AND AS I PUSH THE GAS, THE CAR JUST DOES NOTHING AND I'M AFRAID I'LL BE SITTING IN THE MIDDLE OF THE TWO LANE HIGHWAY UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. AS OTHERS HAVE NOTED, THE TRANSMISSION JERKS AND IT LOOKS AS IF I'M FAILING MISERABLY AT DRIVING STICK SHIFT, BUT THE CAR IS MANUAL. WE THOUGHT FOR A LONG TIME THAT THE JERKING WAS DUE TO THE TRANSITION FROM ELECTRIC TO GAS, BUT AS THE JERKING GOT WORSE WE REALIZED IT WAS THE TRANSMISSION. I NOW CANNOT GET RID OF THIS CAR WITHOUT PAYING $10K ON THE LOAN BECAUSE OF THIS ISSUE. IT WOULD PROBABLY COST ME THE SAME TO HAVE THE TRANSMISSION REPLACED, BUT IT SOUNDS LIKE OTHERS HAVE PAID TO HAVE THE TRANSMISSION REPAIRED OR REPLACED, BUT THE SAME PROBLEMS PERSIST. I JUST WANT TO BE RID OF THIS CAR AND I WILL NEVER BUY A HYBRID OR AN INFINITI AGAIN. *TR
WHILE DRIVING ON THE HIGHWAY, THE ACCELERATION PEDAL GOT STUCK IN THE 'PUSHED IN' POSITION. THE CAR WAS ACCELERATING ON ITS OWN REACHING SPEEDS UP TO 95 MPH. *TR
VEHICLE JERKS WHILE ACCELERATING AND TURNING
TL* THE CONTACT OWNS A 2014 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VIBRATED ABNORMALLY, HESITATED AND LOST MOTIVE POWER WITHOUT WARNING. THE CONTACT PULLED OFF OF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO PERRY INFINITI OF ESCONDIDO 855 LA TERRAZA BLVD, ESCONDIDO, CA 92025 WHERE THE VEHICLE WAS INSPECTED AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $11,191 FOR THE REPAIRS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
DRIVER SIDE HEADLIGHT: EVERY TIME IT RAINS OR SNOWS MOISTURE GETS BUILT UP INSIDE HEADLIGHT ASSEMBLY AND THE LIGHTS QUITS WORKING.
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED UNEXPECTEDLY AND HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO INFINITI OF SAN JOSE (2198 TULLY RD, SAN JOSE, CA 95122, (408) 531-3000) WHERE IT WAS DIAGNOSED WITH A FAULTY CONTINUOUSLY VARIABLE TRANSMISSION. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $7,000. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 110,000.
TRANSMISSION WAS REPLACED BY DEALERSHIP FREE OF CHARGE LATE LAST YEAR, NOW TRANSMISSION IS SHUDDERING WHILE DRIVING AND CAR WILL NOT ACCELERATE OVER 25-35 MPH.
THE CAR WILL STAY BETWEEN 2000 RPM TO 4000 WITH S AS LOUD NOISE
I PURCHASED IN FEB 2019. SINCE MARCH MY VEHICLE HAS BEEN IN/OUT OF THE SHOP AT LEAST 6 TIMES FOR THE FOLLOWING ISSUES: SHUDDERING WHILE DRIVING, HESITATES TO ACCELERATE ESPECIALLY ON INCLINES AND REVERSE (I COULD BE SITTING ON A TINY INCLINE AND WHEN I ATTEMPT TO PRESS THE GAS, THE VEHICLE DOESN'T RESPOND, AND THEN WOULD EVENTUALLY JERK AND DRIVE AFTER IT CATCHES THE GEAR), NOT PROPERLY SHIFTING GEARS WHILE DRIVING (ALMOST HAD AN ACCIDENT DUE TO THIS DRIVING UP AN ON-RAMP ON THE FREEWAY, THE VEHICLE WOULDN'T ACCELERATE FAST ENOUGH FOR ME TO MERGE), AND MAKES LOUD SOUNDS RANDOMLY. I'VE TAKEN IT TO MY LOCAL INFINITE DEALER NUMEROUS TIMES AND THEY DON'T SEE A PROBLEM WHEN THEY TEST IT. SO I THEN DROVE WITH A TECH AND DUPLICATED THE PROBLEM. BUT THEY CONTINUE TO DENY REPAIRS BECAUSE MY VEHICLE ISN'T REGISTERING ANY CODES WHILE TESTING THE TRANSMISSION, EVEN AFTER THE PROBLEM WAS DUPLICATED. THEY HAVE KEPT MY VEHICLE WEEKS AT A TIME (THEY HAVE IT RIGHT NOW) DOING SOFTWARE UPGRADES AND PATCHING WHATEVER. BUT THE PROBLEM STILL EXIST TODAY. I'VE ONLY HAD IT FOR 8 MOS (PURCHASED PRE-OWNED). I EVEN OPENED TWO CASES WITH INFINITI CONSUMER AFFAIRS AND THEY EVEN QUIT FOLLOWING UP. I WISH I COULD GET RID OF THIS VEHICLE. IT'S NOT SAFE TO DRIVE WHILE THE MANUFACTURER IS REFUSING TO REPAIR A "WELL KNOWN" ISSUE FOR THIS VEHICLE. I'M WELL AWARE OF THE LAWSUITS INVOLVED BUT I GUESS IT'S GOING TO TAKE SOMEONE BEING HURT BEFORE THEY TAKE ACTION. WHAT ACTIONS CAN I TAKE? I HAVE COPIES OF ALL MY RE
REAR RIGHT DOOR ENCOUNTER ACTUATOR MALFUNCTION, DOOR WON'T OPEN FROM INDOOR, LATER ON DOUBLE CHECK THE CHILD SAFETY LOCK, WHICH WAS NOT ACTIVATED, THEREFORE IT WAS CONFIRMED DOOR ACTUATOR WAS MALFUNCTION.
SAME ISSUE MANY OTHERS NOTED, WHICH IS THE TRANSMISSION JERKING AT LOW SPEED AND OVER-REVVING/JOLTING ON ACCELERATION FROM A STOP. WHEN TRYING TO COAST AT LOW SPEED IN TRAFFIC THE CAR SHUDDERS SO BADLY I HAVE TO JUST STOP. SEEMS ESPECIALLY PRONOUNCED AS THE VEHICLE TRANSITIONS FROM E-DRIVE TO THE GAS ENGINE. WE BOUGHT THE CAR USED, AND THIS HAS BEEN HAPPENING FOR A LONG TIME.
THE AIR CONDITION COOLING SYSTEM DOESN'T WORK. AFTER ADDING FREON AND OTHER SERVICES, THE AIR CONDITION CONTINUES TO BLOW HOT AIR. I WAS TOLD IT COULD BE A COMPRESSOR PROBLEM THAT CAUSING IT NOT TO ENGAGE. THIS CAR IS ABOUT 5 YEARS OLD, WHICH IS FAIRLY NEW FOR THIS KIND OF MAJOR PROBLEM.
RIGHT FRONT SEAT BELT BUCKLE FAILED DURING NORMAL USE. 43209 MILES ON THE CAR AT TIME OF FAILURE. IF IT FAILS IN NORMAL USE WHAT HAPPENS IN THE DYNAMICS OF A CRASH? FAILURE DISCOVERED WHILE THE VEHICLE WAS STATIONARY.
ENGINE RUNS WITH LOUD RUNNING AND RPM ABOVER 1000 AS SUIU DRIVE AND IDLE. RIMS COLOR IS PEELING
MY 2014 INFINITI QX60 WITH 47000 MILES IS HAVING TRANSMISSION ISSUES. WHILE ON A FAMILY REUNION IN THE HILLS OF SOUTHERN OHIO, I HAD TWO SEPARATE, REALLY HARD DOWNSHIFTS AFTER CRESTING A HILL AT ABOUT 40-45 MPH. SINCE THEN I HAVE EXPERIENCED 2 OR 3 INSTANCES OF SHUTTERING WHEN ACCELERATING FROM RED LIGHTS.
2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING
CAR WILL NOT START UNLESS YOU START IT WITH JUMPER CABLES
BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY MY SUNROOF SHATTERED. IT SOUNDED AS IF SOMEONE HIT MY GLASS WITH A BAT. IT WAS LATE AT NIGHT AND THERE WERE NO TRUCKS OR OTHER CARS AROUND ME. THERE ARE NO OTHER SCRATCHES OR DENTS ON THE ROOF OF MY CAR AND NO ROCKS WERE FOUND IN THE SHADE WITH THE GLASS. THANKFUL THAT I HAD THE SHADE CLOSED BECAUSE OTHER WISE I WOULD'VE BEEN COVERED IN GLASS AND POSSIBLY CUT. THIS HAS TO BE A RECALL, A SAFETY RECALL AT THAT.
FRONT TIRES WEARING FELLS LIKE SKIPPING WHEN TURING
RUBBER GROMMET THAT HOLDS THE GAS FILLER NECK IN PLACE DAMAGED. FILLER NECK BENT. REPLACING COST PER THE DEALER IS $1516.70, NOT COVERED UNDER WARRANTY. NO DAMAGE SEEN ON THE VEHICLE. INFINITI TO LOOK INTO THIS ISSUE FURTHER. THIS MIGHT BE A SAFETY CONCERN, AND SHOULD BE ADDRESSED. INFINITI TO CHECK THE ROOT CAUSE FOR THIS ISSUE OF DAMAGED GROMMET GAS FILLER NECK.
ABS BRAKE ACTUATOR- WHEN THE VEHICLE IS STOPPED, THE BRAKE PEDAL WILL CONTINUE TO DEPRESS. WHEN THE BREAK IS RELEASED A CHIRPING SOUND IS MADE. THIS IS A KNOWN SAFETY ISSUE ON THE 2017 MODEL. THE DEALER AND SEVERAL CHAT GROUPS ONLINE ALL POINT TO THIS BEING A KNOWN ISSUE WITH THE MODEL. THERE IS A 2017 RECALL FOR THIS PART. THE RECALL SAYS IT IS A POTENTIAL FIRE HAZARD. I BELIEVES THE RECALL NEEDS TO BE EXPANDED. THE ABS BRAKE ACTUATOR SHOULD NOT FAIL ON A VEHICLE WITH 77,000 MILES. I HAD THE CAR AT THE DEALER FOR THE ISSUE PREVIOUSLY AND THEY "COULD NOT FIND" THE ISSUE. A THIRD TRIP AND THE ISSUE IS FOUND.
INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. MOST DAYS THE ISSUE IS NOT PRESENT. SOME DAYS THE ISSUE OCCURS THE ENTIRE DAY. SOME DAYS THE ISSUE ONLY OCCURS ONCE OUT OF 4-5 TIMES THE VEHICLE IS USED. 1. BRAKE PEDAL SINKS TO FLOOR WHEN AT A STOP. WHEEZING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. RESTARTING THE VEHICLE SOMETIMES RESTORES FUNCTIONALITY.
THE STEERING WHEEL WHEN IM DRIVRING AND TRY TO TURN THE CAR SHUT DOWN THE RADIO SHUT DOWN AND THE POWER WHEEL GET HARD TO TURN THE TRANSMISSION IS NOT GOOD THE CAR VIBRAT AND THE ITS NOT SPPEDING WHEN YOU PRESS THE GAZ ITS NOT GOING AND THE CAR VIBRATING A LOT TRANSMISSION PROBLEM
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING, THE VEHICLE VIBRATED VIOLENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,405.
THE CAR IS SHAKING AND STEERING WHILE GET LOCK AND TRANSMISSION IS JAMMING
THE CVT TRANSMISSION, WHINES SUPER LOUD AND SLIPS LIKE WHEN YOUR FOOT IS DOWN SOMETIMES YOU LOST POWER COMPLETELY AND WONT SHIFT RIGHT UNTIL YOU LIFT FOOT UP AND WAIT A WHILE. VERY DANGEROUS IF YOU HAVE FAST MOVING CARS BEHIND YOU AND YOUR SUV CRAPS OUT AND STOPS. I TOOK IT TO THE BENNET ALLENTON INFINITI WHILE UNDER WARRANTY WHICH EXPIRED 2 MONTHS AGO AND THEY TOLD ME A CVT TNASMISSION IS ALWAYS MOVING. I EXPLAINED THAT I KNOW THE DIFFERENCE BETWEEN AN AUTO TRANSMISSION AND A CVT AND HOW THEY WORK. THIS PROBLEM IS NOT NORMAL OPERATING FOR A CVT TRANNY. SO AGAIN IN THE MIDDLE OF DRIVING IN TRAFFIC WHILE ACCELERATING NORMAL, THE PEDAL GOES TO THE FLOOR AND THE CAR STOPS ACCELERATING, SO YOU ARE SLOWING DOWN DRASTICALLY UNTIL YOU LIFT UP FOOT AND WAIT UNTIL IT WANTS TO CATCH OR SHIFT.
MY CAR IS SHAKING AND THE TRANSMISION IS ACTING UP TOO WHEN YOU DRIVE THE CAR START TO PULL LIKE THE $%*& IS NOT GOING IN
VEHICLE SHUTTERS/ JERKS AS IF TRANSMISSION IS SLIPPING WHEN ACCELERATING BETWEEN 15-25 MILES PER HOUR. FEAR THAT VEHICLE HESITATION DURING ACCELERATION IS DANGEROUS IN TRAFFIC POTENTIALLY CAUSING DRIVER TO BE HIT BY OTHER CARS. NOTICED SEVERAL COMPLAINTS ONLINE REGARDING SAME CONCERN WITH QX60 2014 MODEL.
CAR JERKS WHEN ACCELERATING. HAVE TAKEN TO INFINITI AND THEY STATE IT'S TRANSMISSION AND ARE REFUSING TO PAY COSTS AFTER SEVERAL COMPLAINTS OF SAME ISSUES HAVE BEEN REPORTED.
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHOOK. THE VEHICLE WAS TAKEN TO A DEALER (INFINITI OF NAPERVILLE, 1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, 630-241-3000) WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE COULD BE RETURNED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
WHEN ACCELERATING THE VEHICLE BEGINS TO SHUDDER AND IT DOES NOT ACCELERATE IN A TIMELY FASHION. WHILE DRIVING ON THE STREET OR HIGHWAY THE CAR DOES NOT GAIN RPMS AND BEGINS TO WHAT BEST CAN BE DESCRIBED AS COUGHING AND SHAKING. CHANGING GEARS FROM DRIVE TO NEUTRAL OR REVERSE ALSO TAKES THE VEHICLE TIME TO MAKE THE CHANGE.
THE TRANSMISSION HAS AN ISSUE WHERE THE VEHICLE SHUDDERS AND JERKS VERY HARD WHILE YOU ARE DRIVING IT. IT HAS ALMOST CAUSED ME TO GET INTO AN ACCIDENT ON THE ROAD.
TRANSMISSION SHUDDERS, LOSES POWER DURING ACCELERATION AND WHEN IN MOTION.
SUN VISOR IS BROKEN AND HANGS DOWN IN THE SIGHT LINE OF THE DRIVER. THE CAR IS A 2014 INFINITY QX 60 AND BOTH VISORS ARE BROKEN. COST IS OVER $400 TO FIX THE FAULTY PARTS PLUS LABOR. THIS IS A SAFETY HAZARD AND A FAULTY PART THAT IS A RIP OFF FOR $400 TO FIX. CONTACTED INFINITY CORPORATE TO SEE ABOUT REPLACING THE FAULTY PARTS AND WAS TOLD THAT THEY WOULD NOT COVER ANY OF THE COST. TREATING IT AS NORMAL WEAR AND TEAR. THE VEHICLE IS 4 YEARS OLD AND HAS 64K MILES.
I WAS TRAVELING ON THE INTERSTATE AND HEARD A LOUD BANG, LIKE A GUNSHOT OVERHEAD AND GLASS FELL INTO THE CABIN ON MYSELF, WIFE AND TWO KIDS. THE SUNROOF ON OUR 2014 INFINITY QX60 WAS CLOSED, BUT HAD EXPLODED INTO THOUSANDS OF PIECES. I OBSERVED NO ROAD DEBRIS OR FALLING METEORS THAT COULD HAVE STRUCK THE SUNROOF AND CAUSED IT TO EXPLODE. UPON FURTHER INVESTIGATION, IT APPEARS THAT SPONTANEOUSLY EXPLODING SUNROOFS ARE AN INCREASING PROBLEM THAT MANUFACTURERS AND DEALERSHIPS REFUSE TO ACKNOWLEDGE, WHICH IS ALSO OUR EXPERIENCE AS WE WERE FORCED TO FILE AN INSURANCE CLAIM IN ORDER TO REPLACE THE SUNROOF.
HI, WHILE DRIVING ON A HIGHWAY SUDDENLY THE TRANSMISSION STARTED ACTING WEIRD. SOMETIMES SUDDEN ACCELERATION WITHOUT GIVING GAS, SOMETIMES SLOWDOWN TO BELOW 40MPH. I CAUTIOUSLY AVOID COUPLE OF CLOSE ACCIDENTS. I DROVE SLOW WITH MY BLINKERS ON TO REACH HOME. I TOOK THE CAR TO THE DEALER THIS MORNING TO CHECK THIS OUT. HOPEFULLY THIS SHOULD BE COVERED BY MANUFACTURER'S WARRANTY.
THE CAR SHUDDER WHEN I STEPPED ON THE ACCELERATOR. I WAS TOLD BY THE INFINITI REPAIRMAN THAT IT WAS BECAUSE OF THE TRANSMISSION. CHECKED ONLINE AND FOUND: THE VEHICLES INFINITI QX60 2014 ARE EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSIONS KNOWN AS THE JATCO CVT8HT THAT WERE ALLEGEDLY DEFECTIVE BEFORE THEY WERE EVEN INSTALLED IN THE VEHICLES. NEVER GOT A PHONE CALL FROM INIFINITI FOR INSPECTION THE POSSIBLE PROBLEM.
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO NEWTON NISSAN (1461 NASHVILLE PIKE, GALLATIN, TN 37066) WHERE IT WAS DIAGNOSED THAT THE FAN HARNESS FAILED. THE CONTACT MENTIONED THAT THE FAN HARNESS HAD BEEN REPLACED FOUR MONTHS PRIOR TO THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 93,200. *DT
WHILE IN MOTION, THE ENGINE IS EXTREMELY LOUD, ALMOST LIKE A RACE CAR OR BIG TRUCK. THIS CONTINUES IN LOWER GEARS AND AT SLOWER SPEEDS. AROUND 50-60 MPH, THE SOUND SMOOTHS OFF. THEN, WHEN SLOWING DOWN, REOCCURS. WILL SOME TIMES STUTTER WHEN TAKING OFF FROM A TURN OR ON ACCELERATION. THIS DELAY COULD CAUSE AN ACCIDENT.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Infiniti QX60 → · Every QX60 year → · How the figures are calculated →