2014 Infiniti QX60

Routine

Owners filed 199 complaints about this vehicle with federal regulators, most often about the transmission. It has been recalled 7 times.

Avoid One of the Infiniti QX60 years to avoid: 5.1× the complaints of a typical QX60 year. Which Infiniti QX60 years to avoid →

When it fails
020k40k60k90k120k200k
62,000 milesMedian miles at failure

112 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2014 Infiniti QX60 problems

82 of the 199 complaints (41%) are about the transmission.

ComponentReportsCrashesFiresInjuries
Power Train · transmission80
001
Engine23
000
Air Bags · airbags22
000
Unknown or Other14
100
Service Brakes · brakes11
000
Electrical System8
000
Vehicle Speed Control · throttle and acceleration7
000
Structure › Body · body and frame7
000
Wheels3
000
Seat Belts3
000

7 safety recalls

Part 573 reports
Air Bags › Sensor › Occupant Classification16V244000
Filed Apr 26, 20163,296,947 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy. Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Air Bags › Sensor › Occupant Classification15V681000
Filed Oct 20, 2015919 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

Structure › Body › Hood › Hinge and Attachments15V033000
Filed Jan 26, 2015170,665 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

Risk. If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

Remedy. Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Service Brakes15V012000
Filed Jan 14, 2015893 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.

Risk. The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.

Remedy. Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Wheels › Lugs/Nuts/Bolts/Studs14V229000
Filed May 2, 2014334 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.

Risk. If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.

Remedy. Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Electrical System › Software14V138000
Filed Mar 25, 2014989,701 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

Electrical System › Software13V445000
Filed Oct 17, 2013151,695 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

Risk. The increased stopping distance may increase the risk of a crash.

Remedy. Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

All 7 campaigns on file, newest first.

What owners reported

Newest filings
Steering
Filed Sep 8, 2026WI

Vehicle power steering and "PS" light, check engine light, and master warning light came on. Got it to Auto Zone for diagnostic tag and report says power steering needs to be replaced. There is a build up and the liquid is not going where it should, it is backing up and over flowing. Suggested to take the vehicle to the dealer there may be a recall because he's seen approximately 20 vehicles same issue.

Air Bags
Filed Apr 22, 2026TN

Passenger airbag light is on the airbag is not working

Unknown or Other
Filed Apr 12, 2026MS

Car started winding while driving and jerking for no reason.

Suspension
Filed Apr 5, 2026NJ

While driving in slow, heavy highway traffic, the vehicle suffered a structural failure of the rear crossmember / rear subframe due to severe rust. This is a safety-critical structural component and part of the rear suspension mounting system. When braking, the vehicle swerved hard to the right and crossed into the shoulder. Fortunately, the vehicle was already in the right lane, which likely prevented a more serious incident. The failure created a serious risk of loss of control and crash. After the incident, I took it straight to a mechanic on the way and the condition was identified as a broken rear crossmember caused by advanced corrosion. The failed component is available for inspection.

Electrical System
Filed Feb 22, 2026TX

I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and shut off. Then it cranked back up. Then it shut off. It did that several times. Smoke started pouring out from under the hood. I was barely able to get the car off the road and into a parking lot before it completely died and stopped cranking and stalling. I immediately got my family out of the car and had them run to safety. There was several other family’s with their children who had also just been picked up all around us. So I ran to car and popped the hood. There was so much electrical smoke coming out from driver side area. It appeared to be coming from the hybrid high voltage system under the ECM. I quickly disconnected the negative terminal on the 12v battery to shut down the electrical systems on the car. I have called Infiniti and I am dropping car off tomorrow to have a full inspection done to find out what happened. I am reaching out to you because I know that there is documented reports of this exact thing happening to other cars and that there was a recall R21B4 that they did a software update for. I believe that that update did not work to prevent this catastrophic event

Air Bags
Filed Jan 6, 2026MI

LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle with these open recalls and multiple "Red Alert" mechanical leaks in the engine, transmission, and fuel systems. Only 588 miles after delivery, on Dec 26, 2025, the vehicle suffered a catastrophic cooling system failure (the radiator and transmission cooler) which demonstrated that the vehicle was not safe or roadworthy. The Service Manager admitted on January 6, 2026, that the radiator was defective and needed full replacement, which confirms the vehicle was sold with a pre-existing systemic failure

Power Train
Filed Oct 21, 2025FL

My vehicle is having issues with the CVT transmission timing chain, I was just aware, there was a recall in the past but my infiniti dealership said it's expired.And they won't help replace it. I'm getting Judder while driving.

Power Train
Filed Sep 17, 2025122,000 milesMI

The contact owns a 2014 Infiniti QX60. The contact stated that while driving 25-30 MPH, the vehicle shuddered and failed to accelerate as intended upon depressing the accelerator pedal. Additionally, the contact stated that upon shifting into reverse(R) and depressing the accelerator pedal, the vehicle failed to reverse and drove forward instead. The manufacturer was notified of the failure, and a case was opened. The manufacturer informed the contact that the VIN was included in Infiniti Campaign Number: PC501. The manufacturer scheduled an appointment with the dealer on the contact's behalf. The vehicle was towed to the dealer, and the dealer informed the contact that the TCM software was updated; however, the failure persisted. The Service Advisor at the dealer informed the contact that the transmission needed to be replaced. The regional manager was contacted and informed the contact that the dealer had stated that the service campaign had not been performed, and the vehicle had not been diagnosed. The contact was informed that no assistance would be provided. The vehicle was not repaired. The failure mileage was approximately 122,000.

Engine
Filed Jun 27, 2025TX

Since 4/4/2025 unresolved CVT transmission repair 4 replacement CVT transmission have failed, each time order for the repair they have failed with the same problem or different problems with the CVT transmission, •Despite assurances that the repairs were properly completed, I have experienced the ongoing issues – e.g., The gears jumped •The car wouldn’t accelerate past 20 mph •When placed in park, the transmission felt unstable •A check engine light/code appeared •4 Transmission order and all have failed to fix the problem As of 6/27/2025 the reorder of replacements CVT transmission have failed. This an infiniti problem

Fuel/Propulsion System
Filed Jun 19, 2025FL

This vehicle started shaking and juttering at a lower speed and made it very difficult to drive. Then I could accelerate and it would not go faster. I took it to a repair shop and they were getting CVT codes for the transmission. I looked online a found that many other people had these same issues as well as a Class Action Lawsuit that was settled a few years ago for 278 million for these problems. I was never informed that this CVT was a problem and could have it replaced from Nissan for no charge. I am not sure why Nissan would allow an unsafe transmission to be installed into a vehicle that would make the car unsafe to drive.

Power Train
Filed Jun 11, 2025FL

I am reporting a serious safety failure involving my 2014 Infiniti QX60 Hybrid (VIN: [XXX] ), tied to Recall R21B4 / NHTSA 21V-774. Although the recall was marked complete before I bought the car in 2022, the defect — sudden loss of power — occurred again while I was driving at highway speeds. Infiniti is refusing to assist due to age/mileage, despite clear evidence the recall fix was ineffective or incomplete. Diagnostic codes confirm hybrid system failure (P0A08, C1A1A, C1130). I am requesting a full investigation into Infiniti’s handling of this recall and a resolution for my unsafe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Jun 10, 2025MI

The CVT unit is causing hard acceleration and jerking randomly. The CVT unit has a notification a few years ago on this model up to a certain mileage which I believe was 99,000 miles. My vechile just reached 113,000 miles and I am having this problem. It is safety and dangerous issue for me because I have been in traffic making turns when the acceleration seems to not go to gear and I almost caused an accident.

Engine
Filed Mar 15, 2025CA

The car is not engaging when going from 1st to all gears, the car feels very shaky and unstable

Service Brakes
Filed Feb 28, 2025TX

THE MASTERCYLINDER LEAKED OUT ALL THE BRAKE FLUID OUT THRU BAD SEAL. THIS IS THE FOURTH TIME THIS HAS BEEN REPAIRED. THE LAST THREE TIMES IT WAS DONE BY THE NISSAN TWIN CITY NISSAN DEALER. THIS TIME IT FAILE DWITHIN A YEAR SO IT WAS COVERED UNDER WARRANTY. CAR PUT IN SHOP 02/28/2025 WEDNESDAY. SERVICE REP NISSAN HAS NO IDEA WHY IT HAS FAILED 4 TIMES.

Power Train
Filed Nov 15, 2024TX

The whole vehicle experiences strong vibrations when accelerating to 30 miles per hour and higher. It also gives strong judder or kicks when turning. Hard to control the vehicle at high speeds. No warning light is on. Took the vehicle to a local dealer (Houston Southwest Infiniti) and found that the problem was caused by a defective rear differential coupler.

Suspension
Filed Oct 28, 202499,536 milesNC

The contact owns a 2014 Infiniti QX60. The contact stated while driving at approximately 60 MPH, the front passenger’s side wheel detached from the axle and was lodged inside the wheel well. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to a parking lot and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the rear coupler and the front passenger side tire needed to be replaced. The vehicle was repaired. The contact stated that while driving off the dealer lot the vehicle was hesitating and jerking into gear and was bouncing. The contact stopped and turned the vehicle off and observed smoke coming from under the hood. The contact was informed by the dealer that the engine needed to be replaced. The vehicle was not diagnosed and was not repaired. The contact had the vehicle towed from the dealer to the residence. The manufacturer was not informed of the failure. The failure mileage was 99,536.

Engine
Filed Oct 2, 2024AR

Vehicle has a CVT transmission and it failed around 87,000 miles. Both catalytic converters had to be replaced at this same time. When using assisted cruise control, the vehicle slams on the brake causing all passengers to jolt forward and vehicles behind to have to swerve not to hit me from behind. False automatic braking when passing a large vehicle. Engine constantly having issues and codes causing poor acceleration and jerking at low speeds. MAF sensor has failed twice in 5 months. Overall worst manufactured vehicle and very unsafe for driver and citizens.

Service Brakes
Filed Sep 26, 2024TX

MY MASTER BRAKE CYLINDER FAILED. LOST MY BRAKES. HAD TO PUMP PEDAL TO GET CAR TO STOP. HAD BRAKE WARNING LIGHTS ON HAD REPAIRED BY DEJEAN AUTOMOTIVE IN PORT ARTHUR. [XXX] COST $447.65 MY MASTER BRAKE CYLINDER FAILED AGAIN WHILE ON VACATION. LOST BRAKES AND HAD TO PUMP BRAKES TO STOP. YES, HAD BRAKE WARNING LIGHTS ON. REPAIRED BY NISSAN DEALER IN TEXARKANA, TEXAS. PETE MANKINS. MILEAGE 114905, DATE [XXX]. COST $992.11 MY MASTER BRAKE CYLINDER FAILED AGAIN. LOST BRAKES I WAS IN TOWN WAS ABLE TO STOP CAR BY PUMPING BRAKES, YES BRAKE LIGHT CAM ON WHEN ALL FLUID DRAINED OUT. TOOK TO NISSAN DEALER TWIN CITY NISSAN PORT ARTHUR, TX. SAME PART BAD AGAIN CHANGED OUT WITH NEW OEM PART AGAIN. DATE [XXX] COST $797.92 EACH TIME WE HAD REPAIRED BY AUTHORIZED AUTOMOTIVE SHOPS. NISSAN DEALERS WOULD NOT COVER AS WARRANTY BECAUSE THEY DIDN'T DO THE WORK. EACH TIME MY FAMILY WAS WITH ME AND WE WHERE PUT AT RISK OF AN ACCIDENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Sep 26, 2024TX

THE MASTER BRAKE CYLINDER FAILED WHILE ON VACATION IN ARKANSAS. TOOK TO NISSAN DEALER PETE MANKINS AND THEY REPLACE ENTIRE MASTER CYLINDER. MILEAGE 114,905 MILES. DATE [XXX]. THIS SECOND TIME SAME PART FAILED. HAD FAMILY WITH ME WE WHERE ABLE TO STOP BY PUMPING BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Sep 26, 2024TX

WHILE DRIVING IN TOWN LOST BRAKES, BRAKE LIGHTS CAM ON. WAS ABLE TO STOP BU PUMPING THE BRAKES. FLUID WAS LEAKING FROM UNDERNEATH THE MASTER CYLINDER. TOOK TO LOCALNISSAN DEALER TWIN CITY NISSAN PORT ARTHUR. THEY SAID THE MASTER CYLINDER WAS BAD. THIS IS THE THIRD ONE TO GO BAD. THEY REPAIRED ON 09/25/2024 WITH 121,178 MILES. THEY WOULD NOT HONOR THE WARRANTY FROM THE TEXARKANA DEALER AS THEY DIDNT DO THE WORK. HAD TO PAY AGIN.

Unknown or Other
Filed Jul 23, 2024AL

The transmission is stuttering and showing signs of failure.

Unknown or Other
Filed Jul 8, 2024MD

Sun roof exploded

Power Train
Filed Jun 4, 202485,614 milesOH

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to a nearby parking lot and parked the vehicle. The vehicle was turned off and restarted; however, the gear shifter failed to shift into drive or reverse. The vehicle was towed to the dealer where the contact was informed that the installed alternator was not OEM and not sufficient for retaining power to run the vehicle. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the residence. The contact stated that the latest failure began in January 2024. However, the vehicle had been towed several times to the independent mechanic and the dealer since the failure first started. The contact stated that the alternator was replaced in March 2024 with an aftermarket alternator; however, the failure reoccurred. Additionally, there were several unknown warning lights illuminated since replacing the alternator. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 85,614.

Engine
Filed May 27, 2024CA

When the vehicle slows from cruising speed to below 20 mph, the car shakes violently and the engine nearly stops. To avoid the shaking, I must place the vehicle in neutral until it comes to a complete stop. If I shift into drive before I stop, the vehicle shudders again. When in traffic, it could cause the vehicle to be rear-ended. My wife won't drive the vehicle because of this. Owners' Forum seems to indicate this is a common problem and may be related to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train
Filed May 8, 2024MD

I bought my 2014 Infiniti QX60 in 2016 that had a little over 68k miles on it. On May 3, 2024, I just hit over $100k & felt the car do a soft lurch then it started to do a small crawl inch by inch. No warning lights came on or messages. Before this happened, I heard what I thought was a flat tire, or a plane taxing sound. I got the car towed to a mechanic shop and was told that I need a new 'transfer case'. I was told that there was a recall for this but do not see it for this model. If Infiniti knew it had problems why was a recall not done. If I want to get it fixed it will cost over $5k again. I already got it changed and the front differential a year ago. So is this something that will have to be done yearly?

Air Bags
Filed Apr 2, 2024NY

I have an infiniti qx60 that has a hairbag malfunctioning for a long time now. I've taken it to be serviced by infiniti many times. However, they could never fix it. At one point, I decided to leave it alone until the last time I took the car in to be serviced. The person who was helping me noticed that I had two children car seats in the car, so he decided to tell me that this car isn't safe to be driving with young children in it. Don't know what to do since the warranties have expired. Plus, they couldn't fix it when I had warranties on the car. I'm afraid that my family is at risk driving this car. I would love to stop driving this car before something terrible happens to my children. However, it is our only means of getting around right now

Power Train
Filed Mar 30, 2024TX

While driving on my regular commute, the car sputtered when shifting gears automatically and stopped being able to accelerate beyond 30mph in the middle of a busy road. When the accelerator was pressed, the motor sounded like it was revving but not accelerating. An electric fire burn smell started to emit and a warning turned on for the first time reading “Hybrid System Overheated” as well as the check engine light. No issues before this incident. An independent third party service center confirmed that it’s an issue with the transmission. We confirmed that this is a common problem with other QX60s from 2014 that the transmission fails and replacing it does not guarantee that the problem will be fixed long term since the issue is that the original design of the transmission is flawed.

Power Train
Filed Mar 25, 2024NC

Transmission is making a whining noise when accelerating. Also studders/jerks when trying to shift.

Power Train
Filed Dec 26, 2023FL

The vehicle lost power while driving , that resulted in stop during active trafic and the car towed.

Power Train
Filed Dec 5, 2023MS

TRANSMISSION SHUDDERS, 140,000 MILES, CAR WILL NOT MOVE FORWARD OR BACKWARDS, TRANSMISSION REPLACEMENT QUOTE IS $6K TO $9K

Power Train
Filed Nov 14, 2023FL

The car begins to shake and shutter when I reach 2500rpms

Power Train
Filed Sep 22, 2023160,000 milesIL

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 160,000.

Wheels
Filed Jul 31, 202385,000 milesNC

The contact owns a 2014 Infiniti QX60. The contact stated that on three separate occasions, while driving at various speeds, the vehicle wobbled with an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle had been both towed and driven to various independent mechanics where the lug nuts on the front driver-side wheel had to be tightened due to the lug nuts unintendedly loosening. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 14V229000 (Wheels). Additionally, the contact stated that the hood latch had failed which prevented the hood from remaining secured. The vehicle was not repaired. The failure mileage was approximately 85,000.

Power Train
Filed Jul 4, 2023WA

We get the message "Hybrid engine overheated" and after that loses power/acceleration causing vehicle to stall. This happened twice in last year. First time, we were at the Canadian border idling the vehicle when it happened. We took the car to our dealer for inspection and they said it related to a recall and updated the software. Few months later, it happened again in stop and go traffic and this time the dealer is saying hybrid CVT assembly has to be replaced at the cost of ~$15,000 including tax.

Power Train
Filed May 23, 202394,000 milesCA

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, who cleared the fault code and informed the contact about Technical Service Bulletin: ITB12-072d (Vibration and/or Noise When Making Low Speed Turns). The vehicle was taken to the dealer, who informed the contact that the vehicle was out of warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

Air Bags
Filed May 10, 202382,100 milesNJ

The contact owns a 2014 Infiniti QX60. The contact stated while driving 20 MPH, the air bag warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Occupant Classification System (OCS) control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,100.

Engine
Filed Apr 18, 2023GA

When accelerating the car jerks and shudders. I took it for an inspection and it was code P17F0, the mechanic said it was a safety recall because of this problem.

Power Train
Filed Apr 17, 2023TX

Consistent CVT shudder while accelerating from a "stop" through 25-30 MPH, and also sometimes while accelerating after moving and lasting through 40 plus MPH. This transmission shudder necessitates releasing the accelerator pedal, slowing down, sometimes selecting a different driving mode (i.e., SPORT, ECON, etc,). This has caused difficulty joining the traffic stream, especially at highway "on ramps" and when we have to accelerate quickly to join traffic even during "in town" driving. This initially started last summer and was inconsistent (about 110,000 miles on the vehicle). The last week it has happened repeatedly. According to my research, it is a very common safety problem with this vehicle.

Power Train
Filed Apr 14, 2023GA

WHILE DRIVING, ENGINE SUDDENLY STARTED SHAKING/JUDDERING. THEN WITHIN JUST FEW SECONDS, ENGINE WENT INTO EXTREME HIGH RPM ALONG WITH STRONG SMELL OF SMOKE COMING OUT OF VENT AND CAR STOPPED MOVING COMPLETELY AND ENGINE TURNED OFF BY ITSELF. WE COULD TURN ON IGNITION POWER AND ENGINE START, BUT TURNED OFF AS SOON AS PUT ON DRIVING OR REVERSE MODE. HAD TO TOWED IN TO LOCAL NISSAN DEALERSHIP WHO RAN DIAGNOSTIC TEST WHICH REVEALED CVT CODE P2857 AND WAS TOLD THAT TRANSMISSION NEED TO REPLACED. NOTICED SEVERAL CONSUMER COMPLAINTS OVER NHTSA WEBSITE REGARDING DAMAGE TO TRANSMISSION REQUIRING REPLACEMENT IN 2014 INFINITI QX60 HYBRID VEHICLES AND NO SAFETY RECALLS/REPAIRS OFFERED BY INFINITI/NISSAN MANUFACTURE REGARDING SUCH MAJOR AND DANGEROUS POWERTRAIN/TRANSMISSION BREAKDOWN.

Power Train
Filed Apr 11, 2023IL

Seems like a transmission issue. The vehicle shudders often from a stop or when close to stopping. This was confirmed by an independent service center.

Power Train
Filed Feb 6, 2023VA

I was driving the Infiniti QX60 and it started smoking and shuddering several times. I had to pull it over and have it towed. I've already had to replace the entire transmission and the transfer 4x4 case and both were brand new. This is nerve wracking and unfair. Something needs to be done. It's being diagnosed but this seems to be constant with this 2014 Infiniti QX60 model. This car needs to be completed pulled and replaced for every dryer for everyone who has one.

Power Train
Filed Jan 31, 2023112,000 milesWI

The contact owns a 2014 Nissan QX60. The contact stated that while the accelerator pedal was depressed, the engine revved and the RPM’S increased rapidly but the vehicle failed to respond properly. The contact also stated that she noticed a burning odor throughout the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The contact stated that the transmission assembly body was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

Forward Collision Avoidance › WarningsCrash
Filed Jan 19, 2023TX

On Jan 11, 2023 my infiniti qx60 hybrid AWD that I purchased with Premium and Technology packages that includes forward Collison warning (FCW) and intelligent braking system (IBS) failed to work. I got no warning and/or my emergency brake was applied by these systems that I paid high dollars for. I had to apply the hard braking myself to try stop my car from collision but it was too late and ended up rear ending someone in multi car chain accident. I am extremely concern that the Infiniti QX60 FCW and IBS are just sales gimmick and does not work all or not at the right time when you need them. The weather was cloudy but no rain or anything that could have blocked the car sonar and radar. However none of these systems worked. Prior to the accident I have noticed that occasionally I get IBA switched off obstruction warning with nothing in front of the car. The same issues have been noticed on the infiniti's sister brand Nissan's Pathfinder, Rogue and others. Thankfully no one got hurt in my wreck. But I lost my car. I bought all these expensive systems to protect me and my family for these situations. However infiniti systems failed to work on mine. Not sure what options I have to pursue as there are others who have the same issues that I noticed. Hope no one lose their lives before Infiniti and/or nissan can fix this problem. I would also like to know what my options are against a car manufacturer that sold systems that does not work, while the average public buy these expensi

Power Train
Filed Nov 8, 202270,000 milesWA

The contact owns a 2014 Infiniti QX60. The contact stated that there was a rattling noise coming from the vehicle. The contact stated that the vehicle stalled. The contact restarted the vehicle several times before the vehicle operated as needed. The contact stated that while continuing to drive the vehicle almost stalled twice more. The contact took the vehicle to the dealer who diagnosed that the CVT transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer confirmed that the VIN was not included in a recall. The approximate failure mileage was 70,000.

Power Train
Filed Oct 25, 2022TX

Been having the transmission problem when try to accelerate.

Power Train
Filed Sep 26, 2022TX

Vehicle loss power consistent with transmission failure on several different occassions. Repairs were may, yet failure continues to persist. Power was loss on the highway heading home in which stall traffic behind my vehicle, bearly escaping rear end collision.

Power Train › Automatic Transmission
Filed Sep 9, 202272,000 milesWA

The contact owns a 2014 Infiniti QX60. The contact stated while driving 10 MPH and going uphill, the vehicle failed to accelerate as needed. The contact stated that after a while, the vehicle accelerated as needed. The vehicle was taken to the dealer and diagnosed with transmission failure. The vehicle was not repaired. The manufacture was contacted and stated that the Extended Warranty had expired and the vehicle could not be repaired under TSB: ITB1501e. The failure mileage was 72,000.

Vehicle Speed Control
Filed Aug 30, 2022CA

The car does not accelerate or accelerate with jerky motion. Occasionally, the vehicle disengaged out of drive mode and would not accelerate. There seems to be some transmission issues as the vehicles is making jerky movement upon acceleration. Almost cause accident on a turn as it could not move forward out of cross traffics!

Power Train
Filed Aug 23, 2022GA

What component or system failed or malfunctioned, and is it available for inspection upon request? The rear AWD electronic coupler is failing. It is available for inspection. How was your safety or the safety of others put at risk? If it completely fails, the car can become inoperable while driving at any time. I was also told by the dealer that the differential could damage the transmission over time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealer had diagnosed this issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning or messages. There is grinding when turning at low speeds and when driving sometimes there is a "bump" at around 40 mph. This was first diagnosed by the dealer in 2020 and again in 2022. There was a recall of the rear electronic coupler for the same year, make and model but, Infiniti says that it did not apply to my VIN. The TSB is 12-072C. My research of this issue shows that this issue common for my make, model and year. Clearly, this issue affects many more VINs than, originally recalled. The recall for this issue should be expanded to include my vehicle and extended so that this very expensive repair can be made without cost to me. I purchased this car because, I wanted a safe and reliable car to tra

Power Train
Filed Aug 19, 2022TX

There is a judder / vibration when accelerating from a complete stop or trying to speed up from a lower speed. This has been happening in the last 2-3 years. It comes and goes. But this time, the judder is more pronounced or stronger, and would not go away.

Complaints 1-50 of 199, newest first, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20273000Routine
202610000Routine
202520100Routine
202420300Routine
202328310Routine
202223200Routine
202024100Routine
201939200Routine
201838100Routine
201768200Routine
201629110Routine
201592310Routine
2014 — this page199720Routine

Compare every QX60 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 26, 2016. Source: NHTSA Office of Defects Investigation.