2001 Infiniti QX4

Routine

Owners filed 73 complaints about this vehicle with federal regulators, most often about the equipment. It has been recalled 4 times.

Not among the Infiniti QX4 years to avoid. Which Infiniti QX4 years to avoid →

When it fails
020k40k60k90k120k200k
100,000 milesMedian miles at failure

40 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2001 Infiniti QX4 problems

17 of the 73 complaints (23%) are about the equipment.

ComponentReportsCrashesFiresInjuries
Equipment › Electrical › Radio/Tape Deck/Cd Etc.10
000
Structure › Body · body and frame8
000
Suspension6
000
Power Train › Automatic Transmission · transmission6
100
Equipment6
000
Steering5
000
Structure › Frame and Members › Underbody Shields · body and frame3
000
Structure › Frame and Members · body and frame3
000
Suspension › Front2
000
Fuel/Propulsion System · fuel and propulsion system2
000

4 safety recalls

Part 573 reports
Suspension › Front11V244000
Filed Apr 20, 2011195,991 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.

Risk. THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.

Remedy. NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap07V435000
Filed Sep 18, 2007372,250 vehiclesNissan North America, Inc.

Defect. ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.

Risk. THIS MAY RESULT IN SURFACE RUST BUT NOT PERFORATION OF THE TUBE. HOWEVER, IN THOSE AREAS OF THE COUNTRY WHICH USE HEAVY CONCENTRATIONS OF ROAD SALT IN THE WINTER, IF A MIXTURE OF SNOW/WATER AND SALT MAKES CONTACT WITH THE BARE METAL, CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments01V282000
Filed Aug 30, 200131,000 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THE BRACKETS USED TO ATTACH THE TWO GAS STRUTS TO THE REAR DOOR (HATCH) MAY HAVE BEEN IMPROPERLY MADE. AT HIGH AMBIENT TEMPERATURES, THE INCREASE IN GAS PRESSURE IN THE STRUT(S) COULD CAUSE ONE OR BOTH BRACKETS TO BEND, RESULTING IN THE STRUTS DETACHING FROM THE BRACKET(S) WHEN OPENING OR CLOSING THE REAR DOOR.

Risk. IF BOTH STRUTS DETACH FROM THE BRACKETS, THE DOOR WILL RAPIDLY FALL DOWN, POSSIBLY STRIKING SOMEONE AND CAUSING SERIOUS INJURY.

Remedy. DEALERS WILL REPLACE THE STRUT BRACKETS. OWNER NOTIFICATION BEGAN SEPTEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

Electrical System › Ignition00V410000
Filed Dec 5, 20009,200 vehiclesNissan North America, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE AN IGNITION LOCK ASSEMBLY WITH IMPROPERLY SEATED KEY CYLINDER CAP CONNECTOR PINS. VIBRATION CAN CAUSE THE CONNECTING PINS TO LOOSEN AND/OR FALL OUT ALLOWING THE KEY CYLINDER CAP TO DISENGAGE FROM THE KEY CYLINDER.

Risk. IF THIS OCCURS, THE STEERING WHEEL LOCK ROD CAN MOVE, WHICH COULD LOCK THE STEERING WHEEL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE IGNITION LOCK ASSEMBLY AND ASSEMBLIES WITH LOOSE OR MISSING END CAP CONNECTOR PINS WILL BE REPLACED. A RING CLIP WILL BE INSTALLED ON ALL OTHERS TO PREVENT LOOSENING OF THE PINS.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
Wheels
Filed Jul 24, 2022TX

Its the wheel stud on the driver side left rear....it departed from the vehicke at 55 mph.

Suspension
Filed Mar 25, 2022270,000 milesMD

The contact owns a 2001 Infiniti QX4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.

Suspension
Filed Jan 11, 2022TN

Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.

Steering
Filed Jan 11, 2022IL

Passenger side bottom carriage is completely rusted. steering wheel shakes car makes knocking noise. just noticed there was a recall on it. i’ve only had this vehicle 7 months with 90,000 miles on it.

Suspension
Filed Jul 10, 2019115,000 milesTX

THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.

Structure › Body
Filed Oct 1, 2018VA

THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.

Structure › Body
Filed Jun 12, 2017154,000 milesOH

TL* THE CONTACT OWNS A 2001 INFINTI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF AKRON LOCATED AT 3332 S ARLINGTON RD AKRON, OH 44312), BUT WAS NOT REPAIRED BECAUSE THE FRAME NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS UNABLE TO OFFER ASSISTANCE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 154,000.

Structure
Filed Aug 3, 2016120,000 milesMA

TL* THE CONTACT OWNS A 2001 INFINITI QX4. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS SEVERE CORROSION OF THE FRAME NEAR THE STRUT ON THE DRIVER'S SIDE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE CONTACT WAS REIMBURSED. SHORTLY AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION ON THE PASSENGER SIDE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRAME CONTINUED TO CORRODE AFTER THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL REPAIR DID NOT ADEQUATELY REPAIR THE FAILURE WITH THE EXCESSIVE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Suspension
Filed May 15, 2016194,000 milesWA

REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE.

Fuel/Propulsion System
Filed Nov 21, 2015OK

NOTHING HAVE NOT HAPPEN BUT IM NOTICED THOSE THINGS AND LOOKED UP RECALLS AND WOULD LIKE IT FIXED

Fuel/Propulsion System
Filed Aug 5, 2015209,444 milesMO

I WAS SMELLING GAS FUMES WHILE MY CAR WAS PARKED IN THE GARAGE. I COULD SEE SOMETHING WET IN THE WHEEL WELL NEAR WHERE THE GAS TANK IS FILLED. HAD IT REPAIRED AT MY INFINITI DEALER, AND THEY REPLACED THE FUEL FILLER TUBE AND HOSES. IT REMINDED ME OF A RECALL NOTICE I RECEIVED IN 2008. IT WAS FOR THE FUEL FILLER TUBE AND HOSES. THEY WERE KNOW TO HAVE CORRODED DUE TO EXPOSURE TO ROAD SALTS. I HAD MY CAR INSPECTED IN 2008 AND THEY SAID EVERYTHING WAS OK AT THE TIME. HOWEVER, BEING ABLE TO SMELL FUMES IN MY GARAGE, I KNOW THAT IT CORRODED THROUGH. THE DEALER AND INFINITI CONSUMER AFFAIRS STATE THAT BECAUSE I DON'T LIVE IN THEIR DERIVED LIST OF STATES THAT "REGULARLY USE SALT IN THE WINTER", THAT I AM NOT ELIGIBLE FOR FREE REPLACEMENT OF THE DEFECTIVE PART. I DO TRAVEL THROUGH A COUPLE OF THE AFFECTED STATES, BUT THE CAR IS NOT REGISTERED IN ONE. THE RECALL NOTICE STATES: "BECAUSE YOUR QX4 IS NOT REGISTERED IN ONE OF THE ABOVE STATES, IT DOES NOT HAVE TO BE REPAIRED. HOWEVER, AT YOUR REQUEST, YOUR INFINITI DEALER WILL INSPECT, AND IF NECESSARY, REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THIS FREE SERVICE SHOULD TAKE ABOUT ONE AND A HALF HOURS..." THE NOTICE ALSO STATES TO "LEAVE THIS NOTICE IN YOUR QX4 FOR ANY FUTURE OWNERS." THIS TELLS ME THERE IS NO LENGTH OF TIME WHERE THE RECALL NOTICE BECOMES INACTIVE. IT WAS INSPECTED AT THE TIME AND NO REPAIRS WERE NECESSARY THEN. HOWEVER, THE PROBLEM DID DEVELOP, AND NOW THEY DO NOT CONSIDER IT M

Structure › Frame and Members › Underbody Shields
Filed Jun 24, 2015201,000 milesNY

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. WHILE BEING INSPECTED, THE TECHNICIAN FOUND THAT THE FRAME AND UNDERBODY WERE CORRODED ON THE FRONT PASSENGER SIDE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED SINCE IT WAS STRUCTURALLY UNSAFE. THERE WAS CONSIDERABLE CORROSION TO THE FRAME OF THE VEHICLE AND COULD COLLAPSE WHILE BEING LIFTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.

Structure › Frame and Members › Underbody Shields
Filed Apr 6, 201565,000 milesSC

NO ACCIDENT. DISCOVERED SEVERE CORROSION LOCALIZED ON PASSENGER SIDE FRAME/AXEL/FRONT WHEEL DRIVE BRACKET PART OF FRAME. CAR HAS ONLY 65,00 MILE. BODY, EXHAUST ETC. SHOW NO CORROSION. OTHER PARTS OF FRAME LOOK MILD. CAR UNSAFE TO DRIVE. NISSAN NON RESPONSIVE. I AM ORIGINAL OWNER. CAR WAS 7 YEARS IN OHIO AND 8 YEARS IN SOUTH CAROLINA. WE WERE LUCKY TO FIND THIS BEFORE A SIGNIFICANT INCIDENT! *TR

Steering
Filed Jun 9, 2014163,577 milesOH

MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED UNIBODY FRAME AT ANOTHER CRITICAL AREA THAT WOULD CERTAINLY CAUSE A LOSS OF CONTROL AND PROBABLY A CRASH WHEN IT IS FINALLY STRESSED TO THE BREAKING POINT. THIS AREA IS ON THE FRONT PASSENGER-SIDE WHERE THE MOUNTING PAD FOR THE A-FRAME REAR PIVOT POINT ATTACHES TO THE FRAME. I HAVE MADE THE DEALERSHIP AWARE OF THIS AND SENT THEM SOME PICTURES, AND THEY REFERRED ME TO THE MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE. HE TOLD ME THAT THE DEALERSHIP MAY REFUSE TO DO THE RECALL REPAIR, AFTER EVALUATING MY CAR, UNLESS I HAVE THE "OTHER DAMAGE" (WHICH WOULD RENDER THE CAR UNSAFE) REPAIRED PRIOR TO THEIR INSPECTION. IF THEY DON'T DO THE RECALL REPAIR, OR DETERMINE THAT IT IS BEYOND REPAIR (BASED ENTIRELY ON THE AREA AFFECTED BY THE RECALL), MY CAR MAY BE DISQUALIFIED FROM THE REPURCHASE PROGRAM REMEDY. I MAY BE REQUIRED TO TOW MY CAR OFF OF THEIR LOT TO AVOID STORAGE FEES. THIS SEEMS LIKE A MANUFACTURER LOOPHOLE, THEY HAVE THE RIGHT TO REFUSE TO DO THE RECALL BECAUSE OF OTHER PROBLEMS, AND DISQUALIFY MY CAR FOR A REMEDY? THEY HAVE ACCEPTED RESPONSIBILITY FOR THE LACK OF CORROSION PROTECTIO

Structure › Frame and Members › Underbody Shields
Filed Apr 7, 2014152,000 milesOH

BODY FRAME RUSTED BEHIND THE FRONT WHEEL ON PASSENGER SIDE. WHEN I TRY TO REPLACE THE FLAT TIRE , THE CAR COLLAPSE OVER THE JACK. THE CAR FRAME BROKE. *TR

Suspension
Filed Dec 30, 201384,000 milesNY

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN A GRINDING NOISE FROM THE FRONT DRIVER'S SIDE WHEEL WAS HEARD AS THE CONTACT ATTEMPTED A TURN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE STRUT WAS RUSTED AND DAMAGED. THE CONTACT INFORMED THE MANUFACTURER OF THE DEFECT BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.

Structure › Body
Filed Nov 3, 2013137,095 milesKS

THE BUILT-ON RUNNING BOARDS (THESE ARE NOT AN ADD-ON FEATURE TO THE VEHICLE, BUT CAME STANDARD ON ALL QX-4S) HAVE BRACKETS AND A TUBULAR STEEL SUPPORT BEAMS THAT SUPPORT THE WEIGHT OF ANY PASSENGER STEPPING ON THEM TO ENTER THE VEHICLE. THE SUPPORT BEAM AND SUPPORT BRACKETS HAVE ENTIRELY RUSTED AWAY; THERE IS LITTLE TO NO OTHER RUST ON OTHER AREAS OF THE VEHICLE. A LOCAL BODY SHOP IDENTIFIED AND NOTIFIED THE OWNER OF THE DANGER ASSOCIATED WITH NON-SUPPORTED RUNNING BOARDS. A CONSUMER COULD EASILY BE INJURED IF STEPPING ON THE RUNNING BOARDS TO ENTER THE VEHICLE AND HAVING THEM COLLAPSE. THE INJURY CERTAINLY COULD BE MORE ACUTE FOR ELDERLY, DISABLED, OR CHILDREN IN THE EVENT OF A COLLAPSE. THE TUBULAR STEEL SUPPORT BEAMS AND BRACKETS HAVE NO RUST INHIBITOR ON THEM WHILE THE OTHER METAL SECTIONS OF THE RUNNING BOARDS WERE COATED WITH RUST INHIBITOR AND SHOW NO RUST. THERE WAS A DESIGN FLAW EITHER ASSOCIATED WITH THE TYPE OF METAL USED OR A LACK OF RUST INHIBITOR ON THE PARTS THAT HAVE DISINTEGRATED. THE COST TO REPLACE IS QUITE EXORBITANT AND THE REPLACEMENTS MAY HAVE THE SAME DESIGN FLAW. THE SHORT TERM SOLUTION HAS BEEN TO ENTIRELY REMOVE THE RUNNING BOARDS OFF OF THE VEHICLE TO ELIMINATE THE DANGER. THIS MAKES FOR A TALL VERTICAL STEP-IN, BUT IS LESS RISKY THEN THE FAULTY RUNNING BOARDS. *TR

Structure › Body
Filed Aug 23, 201245,000 milesVA

I BELIEVE THE CAR'S RUNNING BOARDS ARE A SAFETY HAZARD DUE TO SERIOUS RUST DAMAGE CAUSING WEAKNESS OF THE UNDERLYING STRUCTURE. THE HAZARD CAN MANIFEST ITSELF AS THE RUNNING BOARDS CAN EASY FAIL AND THE DRIVER OR ANY PASSENGER CAN FALL AS A RESULT. THIS IS A COMMON PROBLEM FOR QX4S FROM MODEL YEARS 1997 TO 2002 OR LATER. OBVIOUSLY, IT IS WORSE FOR OLDER CARS IN AREA'S WHERE SALT IS USED ON THE ROADS IN WINTER. I PETITIONED INIFINITI TO INVESTIGATE THE HAZARD AND CONSIDER RECTIFYING IT. THEY CLAIMED RUST DAMAGE WAS NOT COVERED AND WOULD DO NOTHING. HOWEVER, I NOTE THEY IN FACT HAD A STRUT HOUSING RECALL FOR OUR QX4 TO FIX RUST DAMAGE. *TR

Suspension › Front
Filed May 17, 2012IA

2001 INFINITI QX4. CONSUMER STATES VEHICLE PULLS HARD TO THE LEFT *TGW THE DEALER INFORMED THE CONSUMER THE LEFT FRONT STRUT TOWER HAD RUSTED OUT, AND SEPARATING THE STRUT FROM THE FRAME. THE CONSUMER WAS INFORMED THE REPAIR WOULD COST SEVERAL THOUSAND DOLLARS. THE CONSUMER JUNKED THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT DUE TO A MANUFACTURER'S DEFECT, WHICH RESULTED IN A RECALL. *JB UPDATED 06/19/12. *JB

Service Brakes, HydraulicCrash1 injured
Filed Oct 3, 201196,000 milesTX

TL* THE CONTACT OWNS A 2001 INFINITY QX4. THE CONTACT WAS DRIVING 45 MPH WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT WAS FORCED TO CRASH INTO A TREE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS REPORTED INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.

Structure › Body
Filed Sep 22, 201170,000 milesNJ

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED THAT THE BRACKETS SUPPORTING THE RUNNING BOARDS WERE COMPLETELY RUSTED. THE CONTACT STATED THAT WHEN A PASSENGER ENTERED THE VEHICLE, THEY WERE UNABLE TO STEP ON THE RUNNING BOARDS TO ASSIST ENTERING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO REPAIR THE RUNNING BOARDS. THE FAILURE MILEAGE WAS 70,000. FAILED APROX 3.5 YEARS AGO. UNSUPPORTED RUNNING BOARDS ARE A SAFETY HAZARD. UPDATED 10/19/2011 *LN *TR

Steering
Filed Sep 17, 2011110,000 milesVA

DRIVERS SIDE SHOCK TOWER BROKE (I BELIEVE DUE TO OHIO SALT AND WEATHER CORROSION) BROKE STEERING INTERMEDIATE SHAFT AND CAUSED COMPLETE LOSS OF STEERING. AT THAT TIME I INFORMED THE LOCAL INFINITI DEALER, AND INFINITI CUSTOMER SERVICE,SUPPLIED THEM WITH NUMEROUS PHOTOS, BECAUSE OF THE POTENTIAL SAFETY ISSUE AND BASICALLY WAS TOLD BY BOTH TO BAD, AND THAT IT WAS MY PROBLEM THEY WHERE NOT INTERESTED IN THE SAFETY ISSUE. *TT

Suspension
Filed Sep 14, 2011175,000 milesPA

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT UNTIL NOVEMBER FOR REPAIRS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

Structure › Frame and Members
Filed Aug 25, 201180,000 milesOH

QX4 2001 SEVERE RUST ON FRAME. CAR UNDRIVEABLE FOR SAFETY REASONS. FRONT SUSPENSION FIXED UNDER RECALL, BUT INFINITI REFUSES TO FIX EXTENSIVE FRAME RUST. THEY ACKNOWLEDGE THAT OTHER CONSUMERS HAVE THE SAME PROBLEM. IF YOU HAVE FRAME RUST ON QX4 PLEASE CONTACT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Aug 6, 2011NY

CORROSION IN THE FRONT DRIVERS SIDE STRUT TOWER HOUSING IN FRONT WHEEL AREA -BODY SHOP INFORMED ME IT WAS A MANUFACTURERES DEFECT. COST ME ABOUT $5,000 TO REPAIR. I STILL OWN THE CAR. *TT

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Jun 20, 2011VA

"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT

Suspension › Front
Filed Jun 5, 201170,000 milesNY

FRONT DRIVER SIDE STRUT TOWER HOUSING CORROSION CAUSING HOUSING TO BREAK(DAMAGE). I WAS DRIVING AND WHILE EXITING THE HIGHWAY I HEARD A BIG NOISE AND THE STEERING WHEEL WAS HARD TO TURN. I DROVE MY 2001 INFINITY QX4 TO A AUTO SHOP AND THEY SAID THE TOWER HOUSING WAS DAMAGE IT WILL CAUSE ME $1800 TO FIX BECAUSE THEY HAVE TO INSTALL NEW TOWER SO I FIX IT. *TR

Steering
Filed Jun 2, 2011188,000 milesTX

TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE DRIVING BETWEEN 50 AND 70 MPH THE VEHICLE WOULD ROCK VIOLENTLY FROM THE FRONT END, WHICH COULD POTENTIALLY MAKE THE DRIVER LOOSE CONTROL OF THE VEHICLE. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED REGARDING THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 188,000 AND THE CURRENT MILEAGE WAS 191,000.

Structure › Frame and Members
Filed Jun 1, 201130,000 milesVA

TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE HAVING THE VEHICLE INSPECTED, A MECHANIC CONFIRMED THAT RUST WAS SPREADING ALONG THE UNDERCARRIAGE. THE PARTS COVERED WITH RUST WERE REPLACED BUT THE RUST CONTINUED TO SPREAD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO REPLACED THE WHEELS FREE OF CHARGE AS THEY WERE ALSO RUSTED BUT THEY CONTINUED TO RUST AFTER THEY WERE REPLACED. THE CURRENT MILEAGE WAS APPROXIMATELY 69,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 06/24/11 *BF UPDATED 08/18/11

Structure › Body
Filed May 9, 2011VA

MY COMPLAINT IS WITH THE 2001 INFINITI QX4 THAT I HAVE OWNED FOR SEVERAL YEARS ALTHOUGH IT HAS LOW MILEAGE 60,000 + IT HAS COST ME MORE MONEY IN REPAIRS INCLUDING THE CURRENT RECALL FOR UNDER BODY RUST. I HAVE GONE THROUGH MUFFLERS AND OTHER FRONT END PARTS AND MY NEW MECHANIC EVEN COMMENTED ABOUT THE LARGE AMOUNT OF RUST. I NOW HAVE A GRINDING NOISE AND IT IS PROBABLY WHEEL BEARING HUBS. A GARAGED CAR SHOULD NOT HAVE THESE ISSUES, THIS RECALL SHOULD EXTEND TO MY EXHAUST WHICH AGAIN NEEDS REPLACING, AND MY GRINDING NOISE WHICH I BELIEVE IS RELATED TO THE RUST ISSUE. *TR

Equipment › Appliance › Air Conditioner
Filed Mar 17, 2011OH

2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB

Steering
Filed Feb 9, 2011162,000 milesIL

TL* THE CONTACT OWNS A 2001 INFINITI QX4. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 162,000.

Structure › Body
Filed Aug 4, 2010110,000 milesMD

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED FRONT DRIVER SIDE WHEEL WELL RUSTED AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE SHOCK PUSHED UP FROM THE LEFT FRONT OF THE VEHICLE AND PUSHED AGAINST THE MASTER CYLINDER WHICH BROKE THE STEERING SHAFT, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED THAT THE FAILURE WAS BEYOND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed May 5, 2010CA

"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TR

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Aug 28, 2009KS

CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR

Service Brakes, Electric
Filed Aug 19, 2009SC

I HAVE FOUND THAT THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER, MAKING IT EASY TO HIT THE GAS INSTEAD OF THE BRAKE. THERE ARE SEVERAL COMPLAINTS ABOUT SUDDEN ACCELERATION AND I WOULD BELIEVE THAT MIGHT BE THE CAUSE. I AM A SMALL PERSON WITH AVERAGE SIZE FEET AND HAVE HAD TWO SCARY INCIDENTS WITH THIS ISSUE. ALSO HAVE THE BROKEN RADIO PROBLEMS AFFECTING NEARLY EVERY OWNER WHICH SHOULD BE A CLASS ACTION LAWSUIT. *TR

Equipment
Filed Apr 1, 2009119,160 milesPA

I GET AN ERR 2 ON MY 6 DISC CD PLAYER IN MY 2001 QX4. I HAVE TRIED EVERYTHING TO GET MY CD'S TO EXIT THE PLAYER, NO LUCK. IS THERE A RESOLUTION? I HAVE TRIED PUSHING ALL COMBINATIONS OF BUTTONS TO RELEASE THE CDS. I JUST GOT THE ERR 2 AND IT HAS NEVER GONE AWAY. CD'S WILL NOT PLAY OR REJECT, VERY FRUSTRATING, MY FAVORITE CDS ARE STUCK IN PLAYER. *TR

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 28, 2009111,111 milesFL

I JUST WANT TO SAY TO INFINITI WHY THEY DIDN'T KEEP ON BUILDING THIS CAR! I MEAN MINE HAS 111,111 AND IT STILLS RUNS LIKE NEW NO PROBLEM AT ALL! I HAVE THE INFINITI QX4 2001 GOLD PEARL 4X4 NAVIGATION SYSTEM 6 DIS CD CHANGER IN THE BACK OF THE CAR NOT THE ONE IN THE DASH AND THIS CAR STILL PERFORMS LIKE WHEN IT WAS TAKEN OUT OF THE DEALER IN 2001.I WOULD LIKE TO NOW WHY THEY DISCONTINUED THE PRODUCTION AND JUST TO SAY THE HOW MANY MORE RX300 LEXUS IS GOING TO KEEP SELLING BEFORE INFINITI COMES BACK WHICH A COMPETITION! INFINITI BRING BACK QX4 NOW! *TR

Power Train › Automatic Transmission
Filed Feb 16, 200940,000 miles00

TRANSMISSION SLIPPAGE WHEN TRANSMISSION IS SHIFTING FROM 2ND TO 3RD DURING COLD WEATHER DURING MODERATE ACCELERATION. *TR

Equipment
Filed Nov 2, 2008104,590 milesIL

I HAVE A 2001 INFINITI AND THE CLARION MANUFACTURED BOSE 5 DISC CD CHANGER NOW REGISTERS A ERR2 MESSAGE AND CLICKS EVERYTIME I TURN IT ON. *TR

Equipment
Filed Jun 27, 200870,000 milesNE

MY BOSE RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2. CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND EVERY TIME THE CAR IS TURNED ON. CALLED THE DEALER AND INFINITI WILL NOT TAKE RESPONSIBILITY TO REPLACE.

Equipment
Filed Mar 31, 200835,000 milesWA

ERR2 MESSAGE ON BOSE CD CHANGER. CDS WON'T PLAY. THIS PROBLEM IS COMMON TO THIS MODEL AND IS VERY EXPENSIVE TO REPAIR. IT IS CLEARLY A MANUFACTURING DESIGN DEFECT. *TR

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Mar 25, 2008MA

2001 INFINITI QX4 RECALL NOTICE OF FAULTY OR DEFECTIVE FUEL FILTER. CONSUMER STATES THAT THERE IS AN INSUFFICIENT AMOUNT OF COATING AT THE LOWER MOUNTING BRACKETS. THIS PROBLEM COULD CAUSE FUEL LEAK FOR PERFORATION OF THE FUEL FILTER TUBE. *KB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 28, 2008PA

CONSUMER REQUESTING REIMBURSEMENT FOR THE RECALL REPAIR ON A 2001 INFINITI. CONSUMER STATES THAT THE PROBLEM WAS REPAIRED BEFORE HE RECEIVED THE RECALL AND WOULD NOW LIKE REIMBURSEMENT FOR THE REPAIR. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. RECALL #07V435000 *JB

Equipment
Filed Dec 11, 2007MO

I HAVE EXPERIENCED THE SAME PROBLEMS WITH THE BOSE / CLARION STEREO SYSTEM THAT MANY OTHER PEOPLE HAVE. OUT OF THE BLUE ONE DAY, I RECEIVED SEVERAL CLICKING NOISES WHILE TRYING TO PLAY A CD. AFTER A MINUTE OR TWO OF THE CLICKING SOUND, ERR 2 APPEARED ON THE DISPLAY. I WAS ABLE HOWEVER, TO RETRIEVE MY CD'S BY EJECTING THEM THE NORMAL WAY. *TR

Equipment
Filed Nov 14, 200779,000 milesWI

CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 5 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Jan 20, 2007NC

MY BOSE 6 DISC CHANGER HAS THE ERROR CODE ERR2. DOES NOT WORK. *JB

Electrical System › Instrument Cluster/Panel
Filed Dec 17, 2006FL

MY CLARION MANUFACTURED RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2 .CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND. INFINITI DEALER NOT TAKING RESPONSIBILITY FOR REPLACEMENT OR REPAIRS. *JB

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Dec 8, 200668,000 milesWV

CLARION/BOSE 6 CD CHANGER HAS FAILED 2 TIMES. ERR2 IS DISPLAYED. CLICKING SOUND AND CD IS STUCK IN UNIT. SEARCH FIND NUMEROUS INCIDENTS OF THIS SAME PROBLEM ACROSS DIFFERENT YEARS AND NISSAN ALSO WITH THIS CLARION/BOSE UNIT. *NM

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Oct 29, 2006GA

I OWN A 2001 INFINITI QX4. THE FACTORY CLARION/BOSE CD HEAD UNIT IS REGISTERING AN ERROR CODE "ERR 2" AND THE CD'S WON'T PLAY OR EJECT. THIS IS THE SECOND TIME IN 3 YEARS THIS HAS HAPPENED. THE FIRST TIME IT WAS COVERED UNDER WARRANTY. NOW, CLARION WON'T ACCEPT THE UNIT DIRECTLY FROM THE CUSTOMER AND REQUIRES A DEALER TO REPAIR/INSTALL THROUGH CLARION. I BELIEVE THIS TO BE FRAUD. IF YOU SEARCH ONLINE FOR QX4 OR PATHFINDER AND "ERR 2" YOU WILL DISCOVER THAT THIS IS A WIDESPREAD PROBLEM AMONG QX4/PATHFINDER OWNERS. THIS UNIT SHOULD BE RECALLED, BUT NISSAN AND/OR CLARION ARE TO DATE REFUSING TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT OR CORRECTING THE SOURCE PROBLEM. THIS PRACTICE IS CREATING ARTIFICIAL DEMAND FOR A REPAIR SERVICE THAT DOES NOTHING BUT GUARANTEE REPEAT REPAIR SERVICE IN THE FUTURE. MY EXISTING UNIT IS LABELED "REMANUFACTURED" IN THE REAR, AND I ASSUME IT WAS PREVIOUSLY REPAIRED FOR THE SAME REASON. I WANT A REPLACEMENT WITHOUT CHARGE. *NM

Complaints 1-50 of 73, newest first, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20061000Routine
20041000Routine
200320400Routine
200237600Routine
2001 — this page73400Routine
200028310Routine
199943220Routine
199829200Routine
199745201Fatalities reported

Compare every QX4 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 20, 2011. Source: NHTSA Office of Defects Investigation.