OEM BOSE CD CHANGER (MADE BY CLARION CORP>) FAILED FOR SECOND TIME. *NM
2001 Infiniti QX4 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
I HAVE A 2001 INFINITI QX4 WITH THE BOSE 6 DISK CD CHANGER. THE CD CHANGER STOPPED WORKING AROUND 78,000 MILES. IT WOULD READ ERROR2. I HAVE SENT NUMEROUS EMAILS TO NISSAN WITH NO REPLY. CLARION MADE THIS CD PLAYER FOR NISSAN, BUT GOT SO OVERWHELMED WITH REPAIRS THAT THEY STOPPED TAKING REPAIRS FROM CUSTOMERS. NOW THEY FORCE YOU TO GO THROUGH YOUR DEALERSHIP TO GET THE UNIT REPAIRED WHICH COSTS EVEN MORE MONEY. ONCE THE UNIT READS ERR2 YOU CANNOT RETRIEVE ANY OF YOUR CDS AND OF COURSE THE UNIT WILL NOT PLAY THE CDS EITHER. THIS WEB FORUM HTTP://FORUM.ECOUSTICS.COM/CGI-BIN/BBS/SHOW.PL?4/137782 WILL SHOW YOU THE 100'S IF NOT 1000'S OF PEOPLE WHO HAVE BEEN AFFECTED. CLARION IS HAVING A HARD TIME STOCKING THIS PART, BUT THEY NOR NISSAN ARE OFFERING TO FIX THE UNIT OR ADMIT POOR PRODUCTION. I HAD TO USE AN OUTSIDE VENDOR AND IT STILL COST ME $300. *NM
BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME RESEARCH. AFTER VIEWING THE SERVICE MANUAL AND SEEING THE FAILED PARTS, YOU CAN SEE THE PARTS ARE MADE OF PLASTIC THAT WILL EVENTUALLY GET BRITTLE AND CRACK OR STRIP OUT DURING NORMAL USAGE. *NM
INFINITI Q 4, 2001 GAS LEAK- RING NECK TO GAS TANK FAILS , CORRODES, LEAKING GAS ONTO REAR LEFT TIRE AREA. APPARENTLY, HAVE HAD NUMEROUS INCIDENTS SINCE WHEN DISCOVERED, THERE IS A SIZEABLE BACKORDER FOR PART IN QUESTION-DANGEROUS, FUEL LEAKS OPENLY. *NM
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LOOK INTO IT. THE CONTACT SUSTAINED INJURIES. THE POLICE WERE CALLED. THE CHECK ENGINE LIGHT CAME ON EVER SINCE SHE BOUGHT THE VEHICLE. SHE HAD THE SENSORS REPLACED AT LEAST SIX TIMES BECAUSE THE LIGHT KEPT COMING ON. SHE SAID THE AIR BAG LIGHT NEVER CAME ON. *AK *NM
PURCHASED (4) PIRELLI STR-A' S FROM THE TIRE RACK. THEY WERE INSTALLED BY MERCHANTS TIRE. THE FIRST LOCATION DIDN'T CHARGE ME BECAUSE THE COULDN'T GET THE TIRES TO BALANCE. THE SECOND LOCATION FOUND ONE TIRE WAVY AND EACH TIRE TOOK FROM 4.5 TO 8 OZ OF WEIGHT. I STILL HAD A VIBRATION IN THE SEAT OF THE VEHICLE. THE TIRE RACK WOULD NOT REPLACE MORE THAN ONE TIRE AT A TIME. REPLACEING ONE TIRE TOOK CARE OF THE VIBRATION. I RETURNED FOR THE FIRST ROTATION AND BALANCE, MERCHANTS SAID THAT THEY WOULD NOT PUT THE REAR TIRES ON THE FRONT BECAUSE EACH TIRE HAS 8 OZ'S OF WEIGHT. I TOLD THEM TO DO IT ANYWAY BECAUSE I HAD TO FOLLOW PIRELLI'S REQUIREMENTS OF ROTATION. ARE THESE TIRES HEADING FOR SELF DESTRUCTION WITH THIS MUCH WEIGHT??? I HAVE E-MAILED PIRELLI, BUT NO ONE REPLIED. *AK
THE CONSUMER HAS A CONCERN THAT ALL THE RIMS (ORIGINAL EQUIPMENT) ON THE VEHICLE SHOWED HAIRLINE CRACKS AROUND THE LUG NUTS AREAS. *JB
WE WERE ON VACATION IN ORANGE BEACH, ALABAMA. WHILE RETURNING FROM A SHOPPING TRIP TO FOLEY, ALABAMA, WE WERE PULLING IN TO THE PARKING SPACE IN FRONT OF OUR CONDO; MY WIFE, JUDY, WAS DRIVING OUR INFINITI QX4 2001 SUV. AS WE CAME TO A STOP THE CAR ENGINE SUDDENLY ACCELERATED "WIDE OPEN" AND MY WIFE PUT HER RIGHT FOOT ON THE BRAKE PEDAL, EXCLAIMING "SOMETHING IS WRONG, I CAN'T STOP THIS CAR!" WE WENT OVER A CURB AND HIT A CONCRETE UTILITY POLE WHICH FINALLY STOPPED THE MOTION OF THE SUV. WE WERE NOT INJURED. WE HAVE FILED A COMPLAINT WITH THE AUTO MANUFACTURER. THEY HAVE SENT A REP TO DO A COMPLETE "TEST" OF THE VEHICLE. TO DATE, WE HAVE NOT HEARD ANYTHING REGARDING THE RESULTS OF THEIR TESTING. *AK
MY WIFE WAS DRIVING OUR QX4 INFINITI AND WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY ACCELERATED; SHE APPLIED FULL PRESSURE TO THE BRAKES; THE CAR JUMPED OVER THE CURB AND RAMMED INTO A CONCRETE UTILITY POLE. CAR WAS TOWED BY INFINITI BACK TO MONTGOMERY, AL. A FULL REPORT WAS DONE BY AN INFINITI REP; WE HAVE HEARD NOTHING TO DATE FROM CONSUMER AFFAIRS. WE ARE HAVING TO LEASE A CAR AT OUR OWN EXPENSE. WE HAVE NO ONE AT INFINITI WHO CAN GIVE US ANY INFORMATION AS TO WHAT IS GOING TO HAPPEN IN THIS INCIDENT. WE ARE AFRAID TO OPERATE THE VEHICLE AGAIN UNTIL WE KNOW WHAT THE PROBLEM WAS AND THAT IT HAS BEEN RESOLVED. WE WERE NOT INJURED AND THE ONLY PROPERTY DAMAGE WAS TO THE CAR ITSELF.*AK
PROBLEMS WITH THE TRANSMISSION, ENGINE BELTS, TRANSMISSION FLUID LEAKAGE, ETC... *PH TRANSMISSION FLUID LEAKING, ENGINE BELTS ARE CRACKING AND THERE ARE PROBLEMS WITH THE BATTERY.*MR
TRANSMISSION SLIPPAGE WHEN TRANSMISSION IS SHIFTING FROM 2ND TO 3RD DURING COLD WEATHER DURING MODERATE ACCELERATION. KNOWN SERVICE BULLETIN, NHTSA #62304. *AK
CONSUMER STATES THAT WHEN VEHICLE IS GOING UP A HILL THE IT WOULD STALL OUT WITHOUT WARNING.*AK
WHILE DRIVING THE ENGINE STALLED AND RESULTED IN LOSS OF POWER STEERING AND POWER BRAKES. *NLM THE ENGINE LIGHT WAS ALWAYS ON, BAD CARBON FUMES,THE TRANSMISSION GAINED SPEED ON IT'S OWN, STALLED WHILE TURNING, AND GOING UP HILL'S, AND BLACK SMOKE HAD COME FROM THE VEHICLE. SCC
NO SUMMARY. DT
WHILE DRIVING WITH FOUR WHEEL DRIVE ACTIVATED, VEHICLE JERKS AND SYSTEM DISENGAGES. VEHICLE IDLED EXTREMELY FAST WHICH RESULTED IN A COLLISION. DEALER STATED THESE SYMPTOMS ARE ALL NORMAL CHARACTERISTICS OF VEHICLE. *AK CONSUMER WAS INFORMED THAT VEHICLE NEEDED A NEW TRANSMISSION, CONSUMER WAS UNHAPPY THAT A REMANNED TRANSMISSION WAS INSTALLED INSTEAD OF A NEW ONE, ESPECIALLY CONSIDERING THAT AT THE TIME OF REPLACEMENT THE VEHICLE ONLY HAD 2800 MILES. *SLC
MANUFACTURER IS AWARE OF PROBLEM, INSISTS THAT COMPUTER NEEDS REPROGRAMMING. TRANSMISSION FAILED ROAD TEST BY MECHANIC AND A LONG LIST OF OWNERS AWAITING REMANUFACTURED TRANSMISSION BOXES (ACCORDING TO DEALER SERVICE DEPARTMENT AT FIELDS INFINITI GLENVIEW). TRANSMISSION BOXES NEED TO BE ORDERED FROM JAPAN, RESULTING IN ONE MONTH DELAY OF REPAIR. TWO TECHNICAL SERVICE BULLETINS ALREADY EXIST FOR SAME PROBLEM.*AK
WHILE BACKING OUT OF DRIVEWAY AND WHEN APPLYING ACCELERATOR TO GO FORWARD PEDAL WENT TO FLOOR AND STUCK, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. CONTACTED DEALER, AND AN INVESTIGATOR WAS SENT OUT AND STATED NOTHING WAS WRONG.*AK
DRIVER SIDE REAR VIEW MIRROR VIBRATES AND RATTLES LOUDLY @50+MPH. *AK
NO SUMMARY. *AK
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND THERE WAS A BRANCH LOG ON HIGHWAY, AND VEHICLE WENT DOWN AN ENBANKMENT AND HIT A TREE. VEHICLE ROLLED THREE TIMES. DUAL AIRBAGS DIDN'T DEPLOY. VEHICLE WAS TOTALED. *AK
FRONT TURN SIGNALS ARE NOT ABLE TO BE SEEN FROM SIDE OF VEHICLE. DEALER HAS SEEN, AND SAID IT WAS NOT A PROBLEM. *AK *SLC
LOOSE WELD IN FRAME WHERE A-PILLAR MEETS PASSENGER'S SIDE FENDER BY WINDSHIELD. DEALER WELDED IT, WHICH MAY EFFECT OR WILL NOT REACT CORRECTLY IN A VEHICLE CRASH. *AK
THE FOOT BRAKE DID NOT WORK WHILE ATTEMPTING TO STOP, CONSUMER HAD NO CONTROL AND SKIDDED ABOUT 80-85 FEET UNTIL THE VEHICLE STOPPED ONE FOOT FROM ANOTHER VEHICLE, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Infiniti QX4 → · Every QX4 year → · How the figures are calculated →