Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
1
0
0
0
5 safety recalls
Part 573 reports
Power Train › Driveline › Driveshaft24V470000
Filed Jun 21, 20247,222 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk. A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy. Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Power Train › Driveline › Driveshaft20V755000
Filed Dec 7, 20202,708 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Risk. A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy. Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Vehicle Speed Control › Accelerator Pedal14V583000
Filed Sep 22, 20146,562 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
Risk. The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
Remedy. Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Hybrid Propulsion System14V581000
Filed Sep 22, 20145,412 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Risk. The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
Remedy. Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Power Train › Automatic Transmission14V582000
Filed Sep 22, 2014817 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Risk. The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
Remedy. Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
What owners reported
Newest filings
Air Bags
Filed Feb 6, 20151,800 milesMD
TL*THE CONTACT OWNS A 2014 INFINITI Q70 HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND GOING OVER A RAILROAD TRACK, THE AIRBAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED BUT THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNAVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 21, 2024. Source: NHTSA Office of Defects Investigation.