Owners filed 1 complaints about this vehicle with federal regulators, most often about the visibility › sun/moon roof assembly. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility › Sun/Moon Roof Assembly
1
0
0
0
2 safety recalls
Part 573 reports
Power Train › Driveline › Driveshaft24V470000
Filed Jun 21, 20247,222 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk. A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy. Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Vehicle Speed Control › Accelerator Pedal14V583000
Filed Sep 22, 20146,562 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
Risk. The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
Remedy. Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
What owners reported
Newest filings
Visibility › Sun/Moon Roof Assembly
Filed Sep 1, 20151,000 milesMS
TL* THE CONTACT OWNS A 2015 INFINITI Q70 HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD POP NOISE. THE CONTACT PULLED OVER AND OBSERVED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 21, 2024. Source: NHTSA Office of Defects Investigation.