Nissan North America, Inc.: Hybrid Propulsion System
Nissan North America, Inc. reported this defect to federal regulators on Sep 22, 2014 and put the number of vehicles at risk at 5,412. The repair is free for as long as the recall stands.
The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
The risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Infiniti Q50 Hybrid | 20 | 5 | 0 | 3 |
| 2014 Infiniti Q70 Hybrid | 1 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V581000.
Full record for the 2014 Infiniti Q50 Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →