Owners filed 60 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 6 times.
When it fails
06200062,000 milesMedian miles at failure
27 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2008 Infiniti M35 problems
20 of the 60 complaints (33%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Steering
20
0
0
0
Air Bags · airbags
19
2
0
2
Vehicle Speed Control · throttle and acceleration
4
1
0
1
Unknown or Other
3
0
0
0
Visibility/Wiper · wipers
2
0
1
0
Tires
2
0
0
0
Seats
2
0
0
0
Engine
2
0
0
0
Wheels
1
0
0
0
Visibility › Sun/Moon Roof Assembly
1
0
0
0
6 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module22E066000
Filed Aug 9, 2022375 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Air Bags › Frontal › Passenger Side › Inflator Module17V028000
Filed Jan 10, 2017152,554 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags › Frontal › Passenger Side › Inflator Module16V349000
Filed May 24, 2016413,852 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Vehicle Speed Control › Accelerator Pedal13V430000
Filed Sep 26, 201398,307 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2006-2010 Infiniti M35 and M45 vehicles manufactured April 4, 2004, through October 5, 2010. Over time, the accelerator pedal sensor signal may deteriorate resulting in the output of an incorrect signal causing the engine to go into fail-safe (limp home) mode.
Risk. In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash.
Remedy. Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261.
Tires › Pressure Monitoring and Regulating Systems09V393000
Filed Oct 5, 2009143,223 vehiclesNissan North America, Inc.
Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Risk. IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy. THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Air BagsCrash1 injured
Filed Apr 21, 2026180,000 milesNY
The contact owned a 2008 Infiniti M35. The contact stated that while driving approximately 27 MPH, another vehicle making a left turn from the opposite direction failed to yield and crashed into the front driver's side of the vehicle by the front tire location. The contact stated that the under-hood components were pushed to the right side of the vehicle. The air bags failed to deploy. The contact did not recall whether warning lights were illuminated. The contact noticed that there was a significant amount of steam coming from under the hood, and the contact turned off the engine. A police report was filed. The contact was transported to the Emergency Room by the daughter's boyfriend. The contact sustained severe, persistent pain from the left hip through the buttock and the knee. The left big toe and three little toes were weak and numb. The contact underwent nerve testing and X-rays and was diagnosed with nerve damage. The contact sustained a swollen left hand, traumatic pain on the back shoulder, left wrist, and hand nerve damage, significant hip pain, three bulges on the disc, large bruises on the kneecap, inner thigh, and chin. The contact sustained a bruised and swollen left hand, unstable and wobbly left leg, and midback. The contact sustained other severe injuries that aggravated the contact's underlying medical condition. The vehicle was towed and totaled by the other vehicle insurance company. The dealer and the manufacturer were not contacted. The failure mileage
Visibility/WiperFire
Filed Dec 20, 2023CA
The treasure hunters C sold n e this car it voughy on fla n we s exposed wires
Unknown or Other
Filed Oct 27, 2022OK
I purchased a new 2008 Infiniti M-35 equipped with technology package that included navigation. My car has 74,000 miles and needs a map update. I tried to purchase from Infiniti the CD update in which I found out was discontinued in 2020. I was told to use my mobile device in which reminded Infiniti to do so would violate state law and creates a safety hazard. Considering 15 year parts availability the update should be available. I believe Infiniti should provide a navigation update to help insure safety before someone is killed.
Seats
Filed Sep 30, 2020120,000 milesLA
MY DASHBOARD IS CRACKED ALL OVER THE SEATS ARE FADED AND THE SHOCKS AND STRUTS ARE BAD AT 120,000 MILES
Visibility/Wiper
Filed Aug 9, 2020145,000 milesGA
YES....THE ENTIRE DASHBOARD IS LITERALLY MELTING.....IT'S BECOME STICKY AND SUPER SHINY. DURING THE DAY (IN BRIGHT SUNSHINE), I CAN HARDLY SEE THE ROAD BECAUSE OF THE REFLECTION FROM THE DASHBOARD....TRUST ME, IT'S THAT BAD. WHEN I SEARCHED THIS PROBLEM ON THE INTERNET, I FOUND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE LITERALLY THOUSANDS OF REPORTED MELTING DASHBOARDS. AND, THAT'S ONLY THE ONES WHO HAVE COMPLAINED. I CAN IMAGINE THAT THERE ARE TENS OF THOUSANDS WHO HAVE THIS VERY SAME PROBLEM THANK YOU FOR LISTENING TO ME COMPLAIN PLEASE HELP.
Engine
Filed Mar 13, 2019TX
2008 INFINITI M35. CONSUMER WRITES IN REGARDS TO EVAPORATOR EMISSION VAPOR VENT VALVE REPAIRS. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD *TR
Visibility › Sun/Moon Roof Assembly
Filed Oct 30, 2018129,780 milesCA
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE SUN ROOF EXPLODED WITHOUT ANY WARNING. THE DEALER FRESNO INFINITI (711 W PALMDON DR, FRESNO, CA 93704 (559)435-5001) WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AN INVESTIGATION HAS TAKEN PLACE WITH THE CONTACT INSURANCE AGENCY STATE FARM. THE FAILURE MILEAGE WAS 129,780.
Air Bags
Filed Nov 9, 2017130,000 milesGA
"TAKATA RECALL" AIRBAG IN STEERING WHEEL IF DEPLOYED MAY CONTAIN SHRAPNEL THAT CAN BE FATAL TO OPERATOR OF VEHICLE. NOTHING HAS OCCURRED, I WAS NOTIFIED OF A CLASS ACTION SUITE AGAINST TAKATA.
Steering
Filed Oct 1, 2017WA
MY 2008 INFINITI M35X WHILE I AM DRIVING ON HIGH WAY WILL UNEXPECTEDLY WONDER LEFT OR RIGHT ESPECIALLY IF I AM CHANGING LINES WHEEL I HAVE TO HOLD STEERING WHEEL VERY TIGHT TO BE ABLE TO CONTROL CAR OTHERWISE I COULD CAUSE ACCIDENT . IF I AM DRIVING IN CITY, SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT . THIS IS HAPPENING SINCE I GOT CAR. I HAVE TAKEN IT TO THE MECHANIC AND VERIFIED THE ALIGNMENT WAS CORRECT. I TRY NEW TIRES, MECHANIC REPLACED INNER AND OUTER TIE ROD NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT UNLESS YOU STILL HAVE WARRANTY LEFT. THIS IS A MAJOR SAFETY ISSUE AND ALMOST RESULTED IN AN ACCIDENT MANY TIMES.
Air BagsCrash1 injured
Filed Aug 31, 2017115,000 milesRI
TL* THE CONTACT OWNS A 2008 INFINITI M35. AFTER SLOWING THE VEHICLE DOWN, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A MOTORIST TRAVELING ON THE WRONG SIDE OF THE HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE APPROXIMATELY 115,000. UPDATED 10/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. *JS
Air Bags
Filed Aug 7, 2017133,000 milesGA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE SECOND NOTIFICATION IN JANUARY OF 2017. THE DEALER (INFINITI OF SOUTH ATLANTA 4201 JONESBORO RD, UNION CITY, GA, 30291) STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THEY EXPERIENCED ISSUES WITH THE DASHBOARD FRACTURING DUE TO THE REMEDY. THE DEALER WAS WAITING ON DASHBOARDS BEFORE REPAIRING THE PASSENGER SIDE AIR BAG INFLATOR. THE MANUFACTURER WAS NOT CONTACTED. IN ADDITION, THE CONTACT STATED THAT THE FUEL TANK NOZZLE CONTINUED TO CLICK OFF WHEN THE FUEL TANK WAS HALF FULL. PER THE MANUFACTURER, THE CONTACT RECEIVED A WARRANTY LETTER FOR THE FAILURE AND A STICKER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THERE THREE TECHNICAL SERVICE BULLETINS IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Feb 13, 2017FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Dec 30, 2016GA
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Dec 27, 2016FL
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE CONTACT STATED THIS WAS DUE TO THEIR REFUSAL TO SIGN A WAIVER ABSOLVING THE TECHNICIAN OF ANY LIABILITY OF DAMAGES CAUSED BY THEM FOR ATTEMPTING TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Air Bags
Filed Dec 8, 2016SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 23, 2016OH
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 5, 2016FL
FAILURE TO REPAIR AIR BAG AS OF THIS DATE
Engine
Filed Oct 31, 2016169,000 milesTX
TL* THE CONTACT OWNS A 2008 INFINITI M35. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BELT IN THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 169,000.
Air Bags
Filed Oct 27, 2016MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Oct 18, 2016NJ
TL* THE CONTACT OWNS A 2008 INFINITY M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 12/21/16*LJ UPDATED 12/28/16.*JB
Air Bags
Filed Oct 17, 2016GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION CONNECT.
Air Bags
Filed Oct 3, 2016TX
THIS COMPLAINT IS RELATED TO NHTSA RECALL 16V-349 FOR PASSENGER SIDE AIRBAGS. THIS RECALL WAS INITIATED IN EARLY SUMMER OF 2016 AND I RECEIVED A LETTER FROM INFINITY ABOUT THE RECALL IN AUGUST OF 2016. I WAS GIVEN AN ORIGINAL TIME FRAME OF SEPT TO OCT 2016 FOR COMPLETION OF REPAIRS ON MY CAR. NOW INFINITY IS ESTIMATING IT WILL BE LATE NOV. 2016 OR LATER BEFORE PARTS ARE AVAILABLE. IN THE MEANTIME I HAVE A CAR WHERE YOU CAN'T USE THE FRONT PASSENGER SEAT. AND SINCE THE POSSIBILITY OF INJURY OR DEATH IS THAT GREAT OF A RISK, HOW CAN ANYONE BE SAFE ON THE PASSENGER SIDE OF THE CAR FRONT OR BACK. ALLOWING THE MANUFACTURER (INFINITY) TO PUSH THESE REPAIRS OUT THIS LONG WITHOUT DUE CONSIDERATION AND COMPENSATION TO THE CUSTOMERS IS TOTALLY UNREASONABLE. WHY ISN'T NHTSA HOLDING INFINITY MORE ACCOUNTABLE IN THIS MATTER?
Air Bags
Filed Sep 20, 2016TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) MORE THAN EIGHT WEEKS AGO. IT WAS UNKNOWN WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE TO CONFIRM THAT THE PARTS WERE AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 15, 2016NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering
Filed Aug 12, 2016WI
MECHANIC INFORMED ME THAT THE STEERING RACK IS LEAKING. THE CAR HAS 88K AND HAS BEEN MAINTAINED BY THE DEALER. THERE IS NO REASON THIS SHOULD FAIL THIS EARLY.
Air Bags
Filed Aug 10, 2016120,000 milesNJ
TAKATA RECALL INFINITI HAS NO PARTS, RECOMMENDS NOT USING CAR AND REFUSES TO PROVIDE LOANER CAR
Unknown or Other
Filed Nov 12, 201528,500 milesTX
THE VEHICLE WAS STATIONARY. WE HAVE LARGE HOLES AND CRACKS IN THE SUN ROOF. THE GLASS LOOKS AS IF IT HAS BEEN PUSHED UPWARD.
Air Bags
Filed Sep 14, 201595,000 milesNY
THE PASSENGER SEAT OCCUPANCY SENSOR (OCS) MAT IS NOT WORKING PROPERLY (CODE B1018) AND IS CAUSING THE PASSENGER SIDE AIR BAGS TO BE TURNED OFF. INFINITI HAS QUOTED ME $3,250 TO CORRECT THE PROBLEM WHICH REQUIRES THE REPLACEMENT OF THE ENTIRE FRONT PASSENGER LOWER SEAT ASSEMBLY (1\2 OF A SEAT FOR $3,250 !!!). AFTER REPEATED ATTEMPTS TO INFINITI USA, AND THE PRESIDENT OF INFINITI WORLDWIDE - ROLAND KRGER, INFINIT HAS SAID NO TO PROVIDING ME ANY FINANCIAL ASSISTANCE TO CORRECT THIS PROBLEM. ALONG WITH THE NON FUNCTIONING AIR BAG, MY WELL CARED FOR CAR HAS RUST FORMING ON THE HEADER JUST ABOVE THE WINDSHIELD. I AM WRITING TO ADVISE ON THE FAULT DESIGN AND\OR MANUFACTURE OF THE OCS AND OF INFINITI'S UNWILLINGNESS TO PROVIDE A REASONABLY PRICED REPAIR. I WILL NEVER BUY ANOTHER INFINITI OR NISSAN PRODUCT AGAIN, AND SUGGEST YOU DO NOT.
Unknown or Other
Filed May 26, 2015TX
WHEN IN SUNLIGHT OR EXTREME HEAT THE DASHBOARD GETS STICKY AND SHINY. IT APPEARS AS IF IT IS MELTING. WE FILED A REPORT WITH INFINITI CONSUMER AFFAIRS. WE WERE TOLD THAT IT WASN'T A PROBLEM ASSOCIATED WITH ANY PARTS FROM OUR VIN NUMBER. THE PROBLEM IS GETTING WORSE AND THE GLARE ON THE WINDSHIELD IS A SAFETY ISSUE WHEN DRIVING.
Equipment
Filed Jan 19, 2015NY
MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HAVE HAD THIS STEERING / LANE SHIFTING ISSUE LIKE THIS. I HAVE ALSO HAD CARS WITH TIRES WITH EXTREME WEAR AND CARS IN DESPERATE NEED OF AN ALIGNMENT AND STILL I NEVER EXPERIENCES PULLING IN THE STEERING WHEEL LIKE THIS. MY WIFE ALSO HAD A PASSENGER DROVE THE VEHICLE AND BOTH NOTICED IT ON A SEPARATE OCCASION. I HAVE TWO CHILDREN AND AM NOW CONCERNED FOR THEIR SAFETY. PLEASE LOOK INTO THIS MATTER ALONG WITH ANY OTHER COMPLAINTS ASSOCIATED WITH STEERING ISSUES WITH INFINITI MODEL M35, M35X, M45 AND M45X FROM 2006 TO 2010. IT IS MY UNDERSTANDING THAT MANY COMPLAINTS HAVE BEEN SUBMITTED WITH LITTLE TO NO EFFORT TO INFORMED CONCERNED DRIVERS/OWNERS OF ANY PROGRESS OR LACK THERE OF FOR POSSIBLE RECALL FOR OR AROUND THIS EXTREMELY DANGEROUS STEERING ISSUE. *TR
Structure
Filed Sep 16, 201456,000 milesFL
DASHBOARD IS SHINY, STICKY & GUMMY IN A NUMBER OF AREAS. THE VEHICLE IS ONE OWNER (OWNED BY A RETIRED PERSON), HAS ALWAYS BEEN GARAGE KEPT & DOES NOT SIT OUTSIDE IN THE ELEMENTS. IT HAS BEEN METICULOUSLY MAINTAINED & THE DASH HAS NEVER HAD ANY SUBSTANCES (I.E., PROTECTANTS) APPLIED. THE LOCAL INFINITI DEALER'S SERVICE DEPARTMENT INSPECTED THE DASH & STATED THAT THE MATERIAL WAS BREAKING DOWN & THE DASH NEEDS TO BE REPLACED. A CASE WAS INITIATED WITH INFINITI USA THAT RESULTED IN THE MANUFACTURER DECLINING TO ACCEPT ANY RESPONSIBILITY DUE TO THE VEHICLE NO LONGER BEING WITHIN THE ORIGINAL WARRANTY PERIOD. THE REPAIR HAS NOT YET BEEN COMPLETED DUE TO THE HIGH COST INVOLVED. *TR
Vehicle Speed Control
Filed May 19, 2014NY
2008 INFINITI M35. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL SENSOR RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE INTO LIMP MODE, PRIOR TO TAKING IT TO THE DEALER. AFTERWARDS, THE EXACT SAME THING HAPPENED AGAIN. FROM A STANDING START, THE VEHICLE WOULD GET UP THE SPEED, THEN IT ABRUPTLY DROPPED DOWN TO A LOW SPEED CRAWL. PRESSING THE ACCELERATOR PEDAL THE REST OF THE WAY THE PEDAL MOVED ALL THE WAY TO THE FIREWALL WITHOUT OPPOSITION OR RESISTANCE THE FULL DISTANCE JUST AS IT SHOULD UNTIL THE PEDAL REACHED ITS MAXIMUM TRAVEL, BUT IT MADE NO DIFFERENCE IN THE ENGINE POWER OR SPEED OF THE VEHICLE. BOTH TIMES AFTER PULLING OUT AT AN INTERSECTION ON A HIGH-SPEED ROAD. THE CONSUMER REFERENCED RECALL # 13V430000. *JB
Wheels
Filed Jan 8, 201489,000 milesLA
TRAVELING AN TIRE SENSOR CAME ON INDICATING LOW AIR PRESSURE. PULL TO THE EMERGENCY LANE ON BRIDGE ON I-55 IN LOUISIANA TO FIND NOTHING WRONG. WHILE ON THE SHOULDER ANOTHER CAR PASSED WITH ROAD DEBRIS DAMAGING MY CAR. I SEE A RECALL FOR THE SENSOR YET THE STATE OF LOUISIANA IS NOT IDENTIFIED FOR THE RECALL. CAN YOU TELL ME HOW LOUISIANA WAS NOT INCLUDED IN THE TIRE SENSOR RECALL AND CAN YOU HELP ME GET THE SENSORS REPLACED? I ALSO SEE MANY COMMENTS OF THE HEADLIGHTS NOT BE SET CORRECTLY AND I STRUGGLE WITH THE LOW BEAM VIEW OF THE HIGHWAY. *TR
Vehicle Speed Control
Filed Dec 16, 2013AR
2008 INFINITI M35. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL SENSOR RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE ON OCTOBER 27, 2013, THE VEHICLE WENT INTO LIMP MODE. AFTER THE DEALER REPLACED THE ACCELERATOR PEDAL AT A COST OF $590.90, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL.
Steering
Filed Dec 15, 201366,000 milesNY
THIS CAR TENDS TO DRIFT/TRAVEL/TRAMMEL WITH ROAD GROOVES/RUTS/DIPS ALL THE TIME. THIS IS A COMMON PROBLEM WITH THIS MODEL. I'VE CHANGED THE TIRES A FEW TIMES TO TRY AND RESOLVE THIS ISSUE AND THE SAME PROBLEM HAPPENS WITH ALL TIRE BRANDS I'VE TRIED. I HAVE NEVER EXPERIENCED THIS PROBLEM AS PREVALENT WITH ANY OTHER VEHICLE I'VE DRIVEN. I'VE TAKEN IT TO TWO DEALERS AND THEY BOTH SAY IT IS COMMON TO THIS CAR. THIS IS EXTREMELY DANGEROUS. *TR
Steering
Filed Dec 12, 201350 milesNY
I BOUGHT MY 2008 INFINITI M35X NEW IN SEPTEMBER OF 2008. FROM THE DAY I DROVE IT AWAY FROM THE DEALERSHIP I NOTICED THAT THE STEERING WAS PULLING ERRATICALLY SOMETIMES TO THE LEFT AND SOMETIMES TO THE RIGHT. THE ANGLE OF THE ROAD AND ROUGH ROAD SURFACES MADE IT WORSE. UPON TAKING THIS TO THE DEALER, THEY AGREED TO CHANGE THE TIRES (FROM GOODYEAR TO MICHELIN) THAT MADE IT SOMEWHAT BETTER BUT HAS NOT ELIMINATED IT. I HAVE DRIVEN THIS CAR FOR 5 YEARS LIKE THIS, BUT NOW BELIEVE BASED ON MANY BLOGS ON THE INTERNET THAT THIS IS A MECHANICAL DEFECT AND INFINITI SHOULD BE FIXING THIS. *TR
Air Bags
Filed Nov 7, 201362,000 milesTX
THE PASSENGER DASHBOARD ON MY INFINITI IS CRACKING AND INFINITI WILL NOT WARRANTY PART. THE CRACK IS OCCURRING OVER THE PASSENGER AIRBAG AND I AM CONCERNED FOR THE SAFETY AND SECURITY OF MY FAMILY. RESOLUTION HAS BEEN UNSUCCESSFUL AND I FEEL THAT INFINITI HAS SOLD ME AN INFERIOR PRODUCE EVEN IF OUT OF WARRANTY. THE YEAR OF THE VEHICLE IS 2008, AND THERE SHOULD NOT BE THESE KINDS OF DETERIORATION OF MATERIALS. THE LACK OF CUSTOMER SATISFACTION AND CONSIDERATION OF THE SAFETY OF THE OCCUPANTS IS UNACCEPTABLE. *TR
Steering
Filed Dec 28, 201275,600 milesKS
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY PULL TO THE LEFT OR THE RIGHT, DEPENDING ON THE LEVELING OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A FRONT END ALIGNMENT WAS PERFORMED HOWEVER, DID NOT CORRECT THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THEY DID NOT LOCATE ANY PROBLEMS WITH THE FRONT END OF THE VEHICLE OR THE STEERING COLUMN. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,600 AND THE CURRENT MILEAGE WAS 76,400.
Steering
Filed Jul 8, 201240,000 milesCO
GETTING UNCONTROLLABLE STEERING VIBRATION AT THE STEERING WHEEL. EVEN PURCHASED BRAND NEW TIRES AND GOT A FRONT END ALLIGNMENT AND NOTHING SEEMS TO HELP. *TR
Steering
Filed Jan 23, 2012IL
THE VEHICLE WILL RANDOMLY PULL, OR TURN, TO THE RIGHT OR THE LEFT EVEN ON LEVEL STRAIGHT ROADS. IT HAS ALMOST PULLED THE WHEEL OUT OF MY HANDS COMPLETELY, BECAUSE OF THE FORCE IN WHICH IT TURNS. I CONTACTED THE DEALER, AND WAS INFORMED THAT IT IS A PERFORMANCE VEHICLE AND THIS IS HOW THEY ARE SUPPOSED TO HANDLE. AFTER OWNING A 1998 BMW M3 AND A 2010 NISSAN MAXIMA SV WITH SPORT PACKAGE, I CAN SAY THIS IS THE ONLY CAR THAT HAS HANDLED LIKE THIS. THESE ARE THE SAME ROADS THAT I DROVE WITH BOTH THOSE PREVIOUS VEHICLES SO I CAN CONFIDENTLY SAY THAT THIS IS NOT HOW A PERFORMANCE VEHICLE IS SUPPOSED TO HANDLE. I JUST HOPE THE ISSUE CAN BE RESOLVED BEFORE SOMETHING FATAL OCCURS FROM THIS ISSUE. *TR
Vehicle Speed ControlCrash1 injured
Filed Dec 23, 201130,680 milesNJ
MAKING RIGHT TURN TO PARK THE CAR IN A PARKING LOT WITH FOOT ON THE BRAKE THROUGHOUT THE TURNING PROCESS. AS THE TURN WAS COMPLETED, VEHICLE SURGED FORWARD QUICKLY AND COLLIDED WITH A TREE. THE CAR WAS COMPLETELY DESTROYED. IT HAPPENED THIRD TIME. FIRST TWO TIMES, THE CAR ACCELERATED WHEN MY FOOT WAS ON THE BRAKE, BUT I COULD CONTROL IT. THE CAR WAS BROUGHT BACK TO THE DEALER FOR CHECK UP AND INSPECTION. AFTER CHECKING THE CAR, DEALER FOUND NO PROBLEM AND DID NOT TAKE ANY CORRECTIVE ACTION EXCEPT FOR ADJUSTING THE IDLE TIME. UPDATED 02/07/12 *TR
Steering
Filed Dec 21, 201149,000 milesWA
I JUST BOUGHT A USED M35 INFINITI 2008 AND NOTICED AFTER PURCHASING IT THAT THE STEERING WHEEL MOVES BY ITSELF USUALLY 30 DEGREES OR MORE EITHER TO THE LEFT AND RIGHT. I BROUGHT IT IN AND HAD THEM DO AN ALIGNMENT ON IT AND THAT DIDN'T FIX THE PROBLEM. I HAVE BEEN READING ONLINE OF OTHER M35 USERS AND THEY ALL HAVE THE SAME ISSUE AS I DO. THEY SAID IT IS A DEFECTIVE PART WHICH CAUSES TRAMLINING? REGARDLESS OR NOT MY DEALERSHIP HAS TOLD ME THERE'S NOTHING THEY CAN DO ABOUT THE ISSUE. I GET WORRIED DRIVING MY VEHICLE AT HIGH SPEEDS BECAUSE I DON'T KNOW WHICH DIRECTION MY STEERING WHEEL IS GOING TO TAKE ME. *TR
Steering
Filed Sep 25, 2011MD
MY 2008 INFINITI M35X CAR VIOLENTLY JERKS IN AND OUT OF THE LANE FROM MY LEFT SIDE AND THEN MY RIGHT SIDE. THE SPEED LIMIT IS 60-65 MPH ON THE BELTWAY, AND FOR A CAR TO BE SUDDENLY JERK OUT OF THE LANE IS A SEVERE SAFETY HAZARD. I GLANCED IN MY REARVIEW AND SIDE MIRRORS, AS MY CAR WAS WILDLY DRIFTING IN AND OUT OF THE LANE TO SEE IF I WAS ABOUT TO CAUSE A MAJOR ACCIDENT WITH THE CARS AND TRACTOR TRAILERS THAT WERE CLOSE BY. IN MY REVIEW MIRRORS I SAW CARS, AND TRUCKS BRAKING, BECAUSE I WAS SWERVING IN AND OUT OF THE LANE ERRATICALLY, SIMILAR CHARACTERISTICS OF A DRUNK DRIVER. I HAVE NEVER SEEN OR EXPERIENCED ANYTHING OF THE SORT WITH A CAR IN MY LIFE. THIS ISSUE NEEDS TO BE TAKEN CARE OF IMMEDIATELY, VERY DANGEROUS AND VERY FRIGHTENING WHILE DRIVING. *TR
Steering
Filed Jan 24, 20113,000 miles00
CAR WILL SHIFT LEFT AND RIGHT WITHOUT WARNING, WHICH MAKES IT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TERM I HAVE HEARD IS TRAMLINING. *TR
Steering
Filed Oct 26, 201013,000 milesTX
I PURCHASED MY VEHICLE IN OCTOBER 2009 CERTIFIED PRE-OWNED FROM INFINITI SOUTHWEST IN HOUSTON, TX WITH 13K ON IT ALREADY. THIS PAST YEAR I CANT TAKE IT ANYMORE. THE PROBLEM IS GETTING WORSE AND WORSE SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. ANY GROOVE ON THE ROAD OR MINOR INDENTATION CAUSES MY STEERING WHEEL TO LOSE CONTROL. EVEN WHEN I SWITCH LANES, JUST DRIVING OVER THE LITTLE BUMP REFLECTOR CAUSE ME TRAMLING. IT LITERALLY LOOKS LIKE THERE IS A DRUNK DRIVER ON THE ROAD WHEN PEOPLE SEE ME DRIVING. IT OCCURS ANY TIME I DRIVE IT. I'VE GOTTEN NEW TIRES (WHICH THEY ALWAYS TRY TO BLAME FIRST), ALMOST 3 ALIGNMENTS, AND WARRANTY CHECKS AND THEY SAY THEY CANT FIND THE PROBLEM AND BLAME IT ON THE ROAD. WHY ARE THERE PEOPLE ON EVERY ONLINE INFINITI M FORUM COMPLAINING TO EACH OTHER ABOUT THEIR VEHICLE AND THIS PROBLEM. THERE IS SOMETHING WRONG (DEFECTIVE STEERING RACK) AND SOMETHING NEEDS TO GET DONE!! *TR
Tires
Filed Oct 22, 201055 milesCA
2008 M35 BASE FRONT END ALIGNMENT. WHEN DRIVING ON UNEVEN ROADS THE FRONT END OF THE CAR JUMPS, RATTLES AND SLIPS. IT HAPPENS CONSTANTLY AND CONSISTENTLY ON UNEVEN OR FREEWAYS WITH THE GROOVES (CALIFORNIA) AT 55 PLUS MILES PER HOUR. THE STEERING IS SO HARSH THAT THE CAR HAS TO SLOW DOWN OR MOVE TO MORE EVEN ROAD. THE ROAD DOES NOT HAVE TO BE THAT UNEVEN FOR THE PROBLEM TO OCCUR. NEW TIRES AND FRONT END ALIGNMENT ONLY PARTIALLY FIX THE PROBLEM. BUT THE ISSUE IS STILL EVIDENT. ON RAINY DAYS THE PROBLEM IS WORSE. *TR
Vehicle Speed Control
Filed Mar 26, 201018,000 milesNY
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AFTER BEING SHIFTED INTO DRIVE FROM THE PARK POSITION. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO STOP THE ACCELERATION. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS INSPECTED. HOWEVER, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000.
Steering
Filed Feb 26, 2010MD
2008 INFINITI M35X HAS A DEFECTIVE STEERING MECHANISM. *BF THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE STEERING MECHANISM, WHICH CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER. THE STEERING WHEEL TURNED UP TO 130 DEGREES WITHOUT DRIVER INPUT AS THE CAR SLOWED DOWN BEFORE IT CAME TO A COMPLETE STOP. THE BEHAVIOR OCCURRED ON A DAILY BASIS. DURING THE FIRST FOUR TIMES, THE DEALER DENIED THE EXISTENCE OF ANY PROBLEM. THE FIFTH TIME, THE DEALER ACKNOWLEDGED A PROBLEM WITH THE STEERING MECHANISM AND ATTEMPTED TO FIX IT. HOWEVER, THE PROBLEM REMAINED UNSOLVED. *JB
Steering
Filed Feb 22, 2010MD
2008 INFINITI M35 DEFECTIVE STEERING MECHANISM*CW THE CONSUMER STATED THE DEFECTIVE STEERING MECHANISM CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER WITHOUT DRIVER INPUT. AFTER FIVE ATTEMPTS OF TRYING TO CONVINCE THE DEALER THERE WAS A PROBLEM, THEY FINALLY ACKNOWLEDGED A PROBLEM WITH THE STEERING MECHANISM AND ATTEMPTED TO FIX IT. HOWEVER, THE PROBLEM REMAINED UNSOLVED AND THE HANDLING OF THE VEHICLE POSED A SERIOUS PROBLEM. *JB
Service Brakes, Hydraulic
Filed Feb 9, 2010CA
I HAVE A 2008 INFINITI M35 SPORT THAT I AM HAVING A SAFETY ISSUE WITH. THE CAR PULLS WHEN BRAKING IF THERE IS THE SLIGHTEST IMPERFECTION IN THE ROAD. I HAVE TO HANG ON TO THE STEERING WHEEL TO PREVENT IT FROM TRAVELING INTO THE NEXT LANE, WHICH AT TIMES IS ALMOST IMPOSSIBLE. I HAVE HAD INFINITI INSPECT IT MANY, MANY TIMES SINCE I PURCHASED IT BUT THEY DECLINE TO ACKNOWLEDGE THE PROBLEM. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND DO NOT KNOW WHERE ELSE TO TURN.. I PURCHASED THE CAR IN MAY 2008. *TR
Complaints 1-50 of 60, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 9, 2022. Source: NHTSA Office of Defects Investigation.