Owners filed 210 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 6 times.
When it fails
09000090,000 milesMedian miles at failure
146 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.
Most common 2006 Infiniti M35 problems
49 of the 210 complaints (23%) are about the steering.
Component
Reports
Crashes
Fires
Injuries
Steering
48
0
0
0
Air Bags · airbags
48
2
0
2
Seats
47
0
0
0
Electrical System
13
0
0
0
Engine
9
0
0
0
Vehicle Speed Control · throttle and acceleration
7
3
0
1
Suspension
5
0
0
0
Structure › Body · body and frame
4
0
0
0
Power Train · transmission
3
1
1
0
Unknown or Other
2
0
0
0
6 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module22E066000
Filed Aug 9, 2022375 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Air Bags › Frontal › Passenger Side › Inflator Module17V028000
Filed Jan 10, 2017152,554 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags › Frontal › Passenger Side › Inflator Module16V349000
Filed May 24, 2016413,852 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Filed Apr 17, 201512,606 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2004 Infiniti I35, 2003-2005 FX35 and FX45, and 2006 M35 and M45 vehicles originally sold, or currently registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Florida, Hawaii, Puerto Rico, the U.S. Virgin Islands, Saipan, Guam, and American Samoa, as well as Alabama, Mississippi, Louisiana, Texas, and Georgia, are included. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 16, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recall 14V-701.
Vehicle Speed Control › Accelerator Pedal13V430000
Filed Sep 26, 201398,307 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2006-2010 Infiniti M35 and M45 vehicles manufactured April 4, 2004, through October 5, 2010. Over time, the accelerator pedal sensor signal may deteriorate resulting in the output of an incorrect signal causing the engine to go into fail-safe (limp home) mode.
Risk. In this fail-safe mode, throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash.
Remedy. Nissan will notify owners, and dealers will replace the accelerator pedal assembly and reprogram the engine control module, free of charge. The recall is expected to begin during November 2013. Owners may contact Nissan at 1-800-647-7261.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Engine
Filed Jun 17, 2024190,000 milesCA
The contact owns a 2006 Infiniti M35. The contact stated while driving 60 MPH, the vehicle shut off without warning. The vehicle quickly decelerated, and the contact was able to pull the vehicle off to the shoulder of the highway. The contact made several attempts to restart the vehicle with several unknown warning lights flashing on the instrument panel. Due to the failure, the vehicle was towed back to the residence. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
Seat Belts
Filed Dec 7, 2023TX
The contact owns a 2006 Infiniti M35. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated. The contact stated that the seat belts warning light had been illuminated for approximately one month. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Air Bags
Filed Jan 11, 2022120,000 milesCA
The contact owns a 2006 Infiniti M35. The stated that upon starting the vehicle, the air bag warning light illuminated. The contact was able to drive the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in an active recall. The dealer also informed the contact that the vehicle could be repaired at his expense. The contact stated that the manufacturer intentionally excluded his VIN from NHTSA Campaign Number: 20V008000 (Air Bags). The manufacturer was notified of the failure and informed the contact that the issue would be escalated to the regional specialist and he would receive a recall notification if the VIN became included in the recall. A case was opened. The vehicle was not repaired. The failure mileage was approximately 120,000.
Air Bags
Filed Sep 16, 2021AL
Made takata airbag recall appointment with Dealer on August 27, 2021. Then dropped car off dealer at 2pm, September 1, 2021. Today it is September 16, 2021--the job is supposed to take 2 hours. The dealer still has my car. So I am at 2 weeks and 1 day. The service manager is not returning calls. No loaner car given. That does not seem reasonable. No wonder why there are so many airbag recall not fixed Two weeks and a Day to fix a 2 hour issue. Please Help. Time limits are needed once repair is scheduled.
Electrical System
Filed Apr 24, 2021214,000 milesLA
DRIVING ON MY CITY ROAD AT 45 MPH MY INFINITI M35 INSTANTLY WENT FROM NORMAL RPMS TO 0, BRAKES LOCKING AND STEERING AS WELL. I WAS ABLE TO PULL OFF INTO A COMPANY PARKING LOT TO TURN MY INFINITI OFF AFTER GETTING IT IMMEDIATELY IN PARK. I TRIED TO RESTART MY CAR AND ALMOST FIVE DAYS OF TRYING AND HAVING IT TOWED HOME, I AM STILL UNABLE TO GET MY CAR TO RESTART. ALL OF THE INTERIOR LIGHTS FROM SLIP, BRAKE, SERVICE ENGINNE, THE BATTERY, ETC CONTINUE TO STAY ON. THE CAR WILL TRY TO CRANK BUT WON'T TURN OVER. I HAVE TRIED REPLACING THE KEY FOB BATTERIES, PUT NEW OIL, ALL NEW GAS, 2 NEW BATTERIES, MULTIPLE JUMPS, CHECKED ALL FUSES, AND STILL NOTHING. THE BRAKES ARE STILL HARD TO PRESS ON AND LOCKED SINCE THE IDLING AND THEY WON'T EVEN HARDLY MOVE AS I TRY STARTING THE IGNITION. AFTER A FEW TRIES OF TRYING TO CRANK ALL THE LIGHTS STAY ON THEN LOSES ALL POWER AGAIN.
Seats
Filed Mar 16, 2021100,000 milesFL
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO INFINITI OF ORANGE PARK (6999 BLANDING BLVD, JACKSONVILLE, FL 32244) TO BE REPAIRED UNDER AN AIR BAGS RECALL. AFTER PICKING UP THE VEHICLE, THE CONTACT BECAME AWARE THAT THE SEAT HAD BEEN PUSHED BACK ALL THE WAY WHILE THE RECALL REPAIR WAS BEING PERFORMED. THE CONTACT WAS UNABLE TO ADJUST THE DRIVER'S SIDE FRONT SEAT FORWARD OR UP AND DOWN, WHICH MADE DRIVING THE VEHICLE DIFFICULT. THE CONTACT WAS INFORMED THAT THERE WAS A COST TO REPAIR THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Seats
Filed Dec 11, 2020102,000 milesIA
DRIVER SEAT SUDDENLY FELL DOWN AND TOWARD THE LEFT. THIS HAPPENED AS I ENTERED THE CAR WHILE IT WAS PARKED. NOW THE SEAT SITS LOW TO THE FLOOR AND TILTED TO THE SIDE. SEAT CAN BE EASILY MOVED SIDE TO SIDE BY HAND. SEAT LIFT SYSTEM SEEMS NON FUNCTIONAL.
Seats
Filed May 19, 2020216,000 milesTN
I JUST BOUGHT THIS CAR AND WHEN I TOOK IT OUT TO DRIVE THE DRIVER SEAT WAS SITTING ALL THE WAY TO THE FLOOR SO I TRIED RAISING THE SEAT AND NOTICED IT WADING MOVING SO I GOT OUT TO LOOK WHILE TRYING TO RAISE IT AND NOTICED METAL TRYING TO COME THROUGH THE LEATHER I DON'T KNOW WHAT'S GOING ON AND I HOPE THIS DOESN'T COST ME A LOT OF MONEY TO FIX. *TR
Seats
Filed May 8, 202070,000 milesNJ
WHILE DRIVING THE VEHICLE, THE DRIVER SEAT SUDDENLY AND WITHOUT WARNING, FELL TO THE FLOOR. I BOUGHT THE VEHICLE TO A MECHANIC AND HE SAID THE RAILING GAVE WAY AND BROKE. I CHECKED ONLINE AND THIS PROBLEM SEEMS TYPICAL. I PURCHASE THIS VEHICLE NEW. THE VEHICLE CURRENTLY ONLY HAS ABOUT 86000 MILES. WHY IS THERE NOT A RECALL. *TR
Unknown or Other
Filed Mar 2, 2020GA
THE DASHBOARD IN MY CAR IS CRACKING, BREAKING OFF EVEN SEEMS TO BE MELTING IN AREAS. MY CAR IS GARAGED AT OUR HOME. THERE ARE COUNTLESS EXAMPLES ON HOW MY CAR LOOKS. ALREADY DOCUMENTED ON YOUR WEBSITE. THE COST TO REPLACE THE DASHBOARD IS $2000. I UNDERSTAND THAT THERE IS A CLASS ACTION CASE TAKING PLACE IN FLORIDA, INSTEAD OF BOGGING DOWN THE COURTHOUSES SHOULDN'T THE MANUFACTURERS BE REQUIRED TO STAND UP AND DO THE RIGHT THING FOR THE CONSUMERS WHO MADE A PURCHASE IN GOOD FAITH.
Visibility/Wiper
Filed Jan 26, 202097,000 milesAZ
THE WIPERS MAKE 6 SWEEPS THEN FREEZE UP. HAZARDOUS IF IT RAINS!
Seats
Filed Jan 21, 2020CA
WELD BROKE ON THE DRIVER SIDE SEAT THAT NOW ALLOWS THE SEAT TO LIFT UP. THIS HAPPENED IN 2015. THE SEAT WILL ALSO NO LONGER MOVE FORWARD.(2020) THIS MODEL DOES NOT HAVE REPLACEMENT GEAR WHICH MEANS THE WHOLE SEAT ASSEMBLY NEEDS TO BE REPLACED SINCE IT CONTAINS THE RAIL TRACK. MY WIFE IS MUCH SHORTER THAN I AM AND CAN NO LONGER DRIVE THE VEHICLE.
Electrical System
Filed Aug 21, 2019110,000 milesLA
MY PCM(POWER/ENGINE CONTROL MODULE, MORE THAN $700) HAS A PROBLEM, IT SHUT DOWN THE FAN RANDOMLY. THE ENGINE BECOMES TOO HOT TO DRIVE. I PARKED IT AROUND 4 HOURS TO COOL DOWN. AC IS ALSO NOT WORKING BECAUSE OF THE PCM. IT BLOWS HOT AIR INSIDE THE CAR. THERE IS NEWS ABOUT THE PCM RECALL, BUT IT DOESN'T SHOW UP IN THE SYSTEM. WHY? HTTPS://WWW.TORQUENEWS.COM/1080/NISSAN-ISSUES-RECALL-INFINITI-M35-M45-ELECTRICAL-ISSUE
Engine
Filed Jul 15, 2019155,695 milesTX
TL* THE CONTACT OWNS A 2006 INFINITI M35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,695.
Electronic Stability Control (esc)
Filed Jun 28, 20191,700,000 milesNY
CRUSING AT ABOUT 75MPH ON A BUSY FREEWAY , MY CARS RPM BOUNCED UP THEN DROPPED DOWN TO 0 , THE CAR BECAME STIFF AND TURNED OFF. I HAD TO CROSS 3 LANES AT ABOUT 20 MPH AND PULL OVER ON THE SHOULDER. THE CAR WOULD NOT TURN ON UNTIL ABOUT 30 MINS LATER , I HAD TO DRIVE HOME WITH NO POWER STEERING. I LATER FIND OUT IT WAS AN ERROR IN THE ECM AND IT IS AN ELECTRICAL ISSUE
Seats
Filed Jun 11, 2019151,000 milesTN
WHILE DRIVING THE VEHICLE, I WAS TURNING LEFT AND THE DRIVER SEAT ALL OF A SUDDEN JUST COLLAPSED; FEELING LIKE THE ENTIRE SEAT BROKE/FELL APART. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND LUCKILY NO OTHER CAR WAS COMING MY WAY WHEN THIS HAPPENED. I WAS ABLE TO CONTINUE DRIVING BUT HAVING TO SIT UPWARDS ALL THE WAY HOME LOSING SEVERAL INCHES OF VIEWING (BARELY LOOKING AT/OVER THE STEERING WHEEL). I GOT HOME TO CHECK OUT SEAT AND DETERMINED THE SEAT COLLAPSED TO THE FLOOR AND CAN'T BE RAISED; THE SEAT IS UNEVEN TOO. YOU CAN NOW PUSH THE BACK OF THE FRONT DRIVER SEAT UPWARDS AT LEAST 10 INCHES OFF THE GROUND. RESEARCHED THE ISSUE TO SEE WHAT HAPPENED AND DETERMINED THIS IS A COMMON SAFETY ISSUE WITH INFINITI DRIVER SEATS WHERE THE BACK BAR WELD BREAKS PREVENTING THE SEAT FROM BEING RAISED AND NOW REMAINS UNEVEN. THIS IS DEFINITELY A SAFETY ISSUE AS A POSSIBLE REAR END COLLISION/IMPACT WILL CAUSE CATASTROPHIC INJURIES (POSSIBLY DEATH) SINCE YOU WILL BE FORCED UPWARDS INTO THE SEAT BEAT AREA; NOT HOW THE SEAT AND SEAT BELT WERE DESIGNED TO RESTRAIN THE DRIVER OF THE VEHICLE. I HAVE NEVER EXPERIENCED THIS ISSUE WITH A SEAT IN MY LIFETIME. I AM SHOCKED THIS ISSUE IS RECURRING WITH INFINITI, YET NO RECALL ON THIS ISSUE. I AM OFFICIALLY REPORTING THIS ISSUE AND I DID TAKE TO THE INFINITI DEALER WHO DIDN'T OFFER ANY ASSISTANCE WITH FIXING THE ISSUE, ONLY TO ORDER NEW REPLACEMENT PARTS FOR THEIR DEFECTIVE SEAT. I DECLINED THE $2,122.43 REPAIR FOR THIS BROKEN SEAT WELD. IF NHTSA T
Air Bags
Filed May 9, 2019160,000 milesIL
TAKATA RECALL,I JUST PURCHASED IT,WAS PRE OWNED.
Seats
Filed Apr 18, 2019100,000 milesIL
THE DRIVERS SEAT BROKE OFF AND FELL TO THE FLOOR WHILE DRIVING I LOST CONTROL OF THE VEHICLE. THE BROKEN SEAT WELD MAKES THE SEAT LIFT OUT OF THE CAR.
Steering
Filed Dec 8, 2018157,669 milesCT
THE POWER STEERING RACK AND BUSHINGS HAVE BEEN REPLACED TWICE ON MY VEHICLE WHEN I TURN CORNERS OR BACK OUT OF PARKING SPACES IT CAUSES LEAKING AND LOUD NOISE
Air Bags
Filed Nov 12, 2018MT
TAKATA RECALL. INFINITI IS NOT WORKING WITH US IN GETTING THE RECALL WORK DONE. I LIVE OVER 400 MILES AWAY FROM THE NEAREST DEALERSHIP AND INFINITI IS HAVING US PAY TO EITHER, GET A RENTAL CAR OR PAY FOR A HOTEL ROOM. OF WHICH I CANNOT AFFORD EITHER. I DO NOT FEEL SAFE DRIVING IT UNTIL THE RECALL IS DONE.
Vehicle Speed Control
Filed Sep 12, 2018184,000 milesDC
TL* THE CONTACT OWNS A 2006 INFINITI M35. WHILE DRIVING APPROXIMATELY 65 MPH, THE LETTER "H" FOR "HOT" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED. AFTERWARDS, THE VEHICLE DECELERATED TO 15 MPH. THE CONTACT DROVE THE VEHICLE TO A NEARBY FUEL STATION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED (WATER PUMP, RADIATOR, RESERVOIR, ETC), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL WHEN A DIAGNOSTIC SCANNER WAS USED. THE SPECIFIC DIAGNOSTIC TROUBLE CODE WAS UNKNOWN. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
Air Bags
Filed Sep 8, 2018VA
AUTO HAS BEEN RECALLED DUE TO DEFECTIVE AIRBAGS. NEAREST DEALER IS 130 MILES AWAY. INFINITI REFUSES TO MAKE JUST COMPENSATION FOR TRAVEL TO REPAIR
Seats
Filed Sep 4, 201883,000 milesCA
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS TURNED TOWARDS THE RIGHT AND THE RIGHT BACK SIDE OF THE SEAT WAS TWISTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 83,000. **TR CONSUMER STATED TWO DAYS AFTER I FILED MY COMPLAINT WITH NHSTA, THE OTHER SIDE OF THE DRIVERS SEAT FRAME BROKE. LUCKILY I HAD JUST SAT DOWN IN THE DRIVERS SEAT. IF I WAS DRIVING WHEN THIS OCCUREED I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. WHEN THE SEAT FRAME SUDDENLY BROKE THIS WOULD HAVE PUT ME INTO A BAD POSITION IF THE AIRBAG DEPLOYED THAT COULD HAVE CAUSED FURTHER INJURY. I PURCHASED A NEW SEAT FRAME WITH MOTORS FOR MY CAR FROM THE INFINITI DEALER AND HAD THE SEAT REPAIRED BY THE VALLEY UPHOLSTERY SHOP. SEE ATTACHED PARTS AND REPAIR RECEIPTS. UPDATED 11/01/18*JB
Seats
Filed Aug 20, 2018210,000 milesAR
EVER SINCE THE PURCHASE OF 00THE VEHICLE, THE DRIVER SEAT SLIDES FORWARD 3 TO 4 INCHES WHEN BRAKING WHEN TRAVELING FORWARD, EVERY TIME. THIS HAS CAUSED THE DRIVER'S FEET TO SLIP OFF THE BRAKE PEDAL, RELEASING THE BRAKE AND ALMOST COLLIDING WITH OTHER VEHICLES OR OBJECTS AHEAD.
Unknown or Other
Filed Aug 2, 2018NC
TOOK CAR INTO INFINITI DEALER FOR AIRBAG RECALL AND THEY DAMAGED AND CRACKED DASH BOARD.THEIR WERE NO VISIBLE CRACKS BEFORE UNTIL I GOT MY CAR BACK.SHOWED TO SERVICE MANGER AND HE SAID THAT DASH HAD CRACKS IN IT ALREADY, WHICH I KNOW ISN'T TRUE.ANY HELP OB THIS MATTER WOULD BE GREATLY APPRECIATED.
Electrical System
Filed Jun 29, 2018172,869 milesVA
ABOUT A MONTH AGO, I WAS DRIVING MY CAR HOME FROM THE STORE AND THE ENGINE STALLED AS I WAS ABOUT TO PULL INTO THE PARKING SPACE. I THOUGHT THE BATTERY WAS DEAD, SO I CALLED A FAMILY MEMBER TO GIVE ME A JUMP. THE CAR STARTED BACK UP AND DROVE FINE FOR ABOUT TWO DAYS. THEN IT HAPPENED AGAIN, I WAS ON MY WAY HOME FROM PICKING THE KIDS UP FROM SCHOOL AND THE ENGINE STALLED AGAIN, RIGHT IN THE MIDDLE OF THE HIGHWAY. THE CAR WOULD STILL BE ON BUT IT WOULD NOT MOVE AT ALL. AFTER TURNING THE CAR OFF AND WAITING FOR A FEW MINUTES, THE CAR STARTED BACK UP. I HAD IT TOWED TO AAA CAR CARE CENTER, WHERE THEY DETERMINED THAT I MAY NEED TO HAVE THE CAMSHAFT AND CRANKSHAFT SENSORS REPLACED. HOWEVER, AFTER DOING SOME RESEARCH ONLINE AND READING COUNTLESS COMPLAINTS AND FORUM POSTS FROM PEOPLE WHO WERE HAVING THE SAME PROBLEM, I DECIDED NOT TO PAY THE $751. I READ MANY POSTS FROM OTHER INFINITI OWNERS WHOSE CAR WOULD CUT OFF WHILE BEING OPERATED, WHO PAID TONS OF MONEY TO GET THEIR SENSORS REPLACED, ONLY TO HAVE THE SAME PROBLEM RETURN. I DROVE MY CAR HOME FROM AAA BUT NOT WITHOUT INCIDENT. THE CAR CUT OFF IN THE MIDDLE OF THE INTERSTATE WITH MY SIX YEAR OLD DAUGHTER IN THE BACKSEAT. VERY DANGEROUS. AFTER WAITING FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AGAIN AND DRIVE THE REST OF THE WAY HOME. I TOOK THE CAR TO A LOCAL AUTO ZONE TO CHECK THE BATTERY AND IT WAS FINE. A FEW DAYS LATER, I HAD THE CAR TOWED TO THE NISSAN DEALERSHIP TO HAVE MY AIRBAG REPLACED DUE TO THE RECENT (TAKATA) AIRB
Seats
Filed Mar 18, 2018190,000 milesIN
DRIVER SEAT LEANING TOWARD THE DOOR AND LOOSE. WELD BROKE FROM FRAME. VERY DANGEROUS TO DRIVE.
Seats
Filed Jan 4, 2018140,000 milesMA
THE BOLT UNDER THE DRIVERS SEAT THAT SECURES THE SEAT TO THE FLOOR OF THE CAR SNAPPED SO THAT NOW MY SEAT IS NO LONGER SECURELY BOLTED DOWN. THE SEAT CANNOT BE ADJUSTED.
Seats
Filed Dec 24, 2017133,000 milesFL
AS I DROVE ON THE HIGHWAY AND ADJUSTED MY DRIVER'S SEAT UPWARDS, I HEARD SOMETHING POP AND IT SUNK DOWN COMPLETELY. FROM THAT MOMENT ON I HAD TO RAISE MYSELF UP TO BE ABLE TO LOOK OVER THE DASHBOARD. MY SIGHT IS DEFINITELY IMPAIRED AND MAKES DRIVING UNSAFE. I ALSO FOUND THAT THIS IS A REAL HAZARD IN CASE OF AN ACCIDENT. SINCE THE CHAIR IS NOW DETACHED. THE ESTIMATE TO FIX THIS IS AROUND $1100. THIS IS DEFINITELY A MANUFACTURER'S DEFECT AND DANGEROUS. I THINK THIS SHOULD BE UNDER A RECALL BECAUSE OF THE DANGER WHEN IN AN ACCIDENT.
Air Bags
Filed Dec 16, 2017CA
TAKATA RECALL. TO DATE, I HAVE YET TO RECEIVE FROM INFINITI ANY CONTACT REGARDING REPAIR FOR MY VEHICLE. INITIAL NOTIFICATION WAS THE LATTER PART OF 2016 OR EARLY 2017.
Electrical System
Filed Dec 6, 2017CT
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER DID NOT ASSIST AND STATED THAT A RECALL REPAIR WAS PREVIOUSLY PERFORMED BY AN UNKNOWN DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air Bags
Filed Nov 29, 2017NM
"TAKATA RECALL" NO INCIDENT OCCURRED. WE WERE WITHOUT OUR VEHICLE FOR THE DAY IT WAS BEING REPAIRED.
Vehicle Speed Control
Filed Nov 14, 2017152,000 milesNE
TL* THE CONTACT OWNS A 2006 INFINITI M35. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO KEEP DEPRESSING THE BRAKE PEDAL TO PREVENT THE VEHICLE FROM ACCELERATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Air BagsCrash
Filed Nov 6, 201775,000 milesFL
THE AIRBAG DID NOT DEPLOY IN 2 COLLISIONS. FORTUNATELY I HAD A SECURED SEAT BELT FASTENED.
Air Bags
Filed Oct 15, 2017TX
TAKATA RECALL: RECEIVED FIRST RECALL NOTICE JULY 2016. CONTACTED INFINITI DEALER IN SAN ANTONIO (210)824-1272 AND WAS TOLD PARTS WOULD NOT COME IN UNTIL OCTOBER 2016. MY NAME AND VIN WERE PLACED ON A "LIST". CALLED SAME DEALER OCT 2016, NO PARTS YET. CALLED DEALER AGAIN APRIL 15, 2017 STILL NO PARTS AND TOLD I WILL BE CALLED WHEN PARTS COME IN (SPOKE WITH "MIKE"). CALLED DEALER AGAIN JUNE 7, 2017 AND SPOKE WITH JORGE - TOLD THAT AIRBAGS CAME IN BUT DEALERSHIP HAS TO WAIT FOR REPLACEMENT DASHES DUE TO THEM "BREAKING" WHEN REMOVED TO REPLACE AIR BAG. JORGE HAD NO IDEA IF OR WHEN THEY WILL GET THE PARTS. CALLED DEALERSHIP AGAIN SEPT. 2017 AND SAME SONG & DANCE. NOT SURE WHAT I CAN DO WITH THIS CAR NOW? WORTHLESS TO TRADE IN DUE TO RECALL (SEEMS IMMORAL TOO) AND A DANGER TO MY FAMILY????
Steering
Filed Sep 5, 2017143,000 milesGA
MY CAR VIBRATES WHEN I'M DRIVING EVEN AT 40MPH, IT STARTED WITH ONLY THE STEERING SHAKING, NOW IT HAS PROGRESSED TO A POINT WHERE MY AND THE SAFETY OF MY FAMILY IS AT RISK. IT IS AT THE POINT WHERE DRIVING OVER THE SMALLEST CRACK OR DENT A THE PHYSICALLY SWAY OR MAKE MY CAR BEER OFF COURSE.
Seats
Filed Aug 5, 2017164,000 milesOR
THE DRIVER'S SEAT SLIDES FORWARD WHEN BRAKING AND BACKWARD WHEN ACCELERATING. THE SEAT WILL ALSO ROCK BACK AND FORTH. THIS IS HAPPENS ALL THE TIME AND AT ANY SPEED.
Seats
Filed Jul 18, 2017156,000 milesGA
DRIVING ON THE HIGHWAY LAST WEEK, I FELT THE NEED TO ADJUST MY SEAT A LITTLE BIT. I TRIED TO LIFT THE SEAT UP AND I HEAD A POP SOUND AND I IMMEDIATELY SUNK INTO THE SEAT AND UNABLE TO SEE THE HOOD OF THE CAR BUT THE DASH. I MANAGED TO FIND THE NEAREST EXIT AND REALIZED THE MOTOR TO LIFT THE SEAT WAS ONLY LIFTING ONE SIDE OF THE SEAT. I COULD LIFT IT WITH MY HAND BUT FALLS ON THE FLOOR WHEN I LET IT GO. LUCKY NO CAR WAS IN FRONT OR CLOSELY BEHIND ME. I TRIED TO GET IT FIXED AND I HAVE AN INVOICE FOR OVER $1000. THAT IS NOT FAIR.
Suspension
Filed Jul 14, 2017137,000 milesMD
TYPICAL NISSAN FRONT AXLE FAILURE. APPARENTLY IT'S VERY COMMON. IT STARTED AS A SMALL NOISE AND NOW THE ENTIRE RIGHT SIDE OF MY FRONT AXLE IS DESTROYED. IT'S A VERY COMMON ISSUE WITH NISSAN AND INFINITI CARS WITH 4WD. SADLY THERE IS NO RECALL.
Structure › Body
Filed Jul 10, 2017GA
TAKATA RECALL REPAIR WAS DONE ON 7/8/17 AT THE INFINITI DEALERS IN MARIETTA, GEORGIA. AS A RESULT MY DASHBOARD WAS DAMAGED ON THE PASSANGER SIDE NEAR THE THE BUNT ON THE DASHBOARD. THE DAMAGE WAS NOT THERE BEFORE THE WORK WAS DONE. I WAS SO UPSET ABOUT THIS! I WAS NOT INFORMED THAT DAMAGE WOULD OCCUR DUE TO THE REPAIRS THAT NEEDED TO BE DONE FOR THE AIRBAG REPLACEMENT. I HAD NO IDEA WHAT WOULD HAPPEN. GOT MY CAR AND A BOLT WAS LEFT LYING ON THE FLOOR. I DID MAKE THE SERVICE REPRESENTATIVE WELLS WALKER AND HE SAID THEY USED ANOTHER BOLT THEY COULDN'T FIND THAT ONE BUT IT WAS RIGHT ON THE PASSENGER SIDE FLOOR?! THE DASHBOARD HAD SOME CRACKS BUT NOTHING LIKE WHAT THE PIECED TOGETHER AND GAVE ME MY CAR BACK. THIS IS A DIRECT RESULT FROM REPLACING THE AIRBAG. WHY IS IT GOING YO COST ME?? I DID NOT BREAK MY DASHBOARD. HELP. WHAT CAN I DO?
Air Bags
Filed Jun 27, 2017CT
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT CALLED THE LOCAL DEALER (HARTE INFINITI, LOCATED ON 150 WESTON ST, HARTFORD, CONNECTICUT, 06120) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE, BUT WOULD MAYBE BE AVAILABLE IN DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Jun 15, 2017NV
IT'S SIMPLE MY FANS ARE NOT WORKING AT ALL WHEN I TURN MY A.C. ON MY CAR RUNS HOT WHEN I CUT IT OF THE TEMPERATURE COMES DOWN AS I DRIVE BUT TODAY MY CAR WENT SO HOT THAT MY CAR TURNED OFF AND I DON'T KNOW WHAT IS CAUSING MY FANS TO NOT WORK PLEASE HELP I CAN'T GET TO WORK AT ALL.
Air Bags
Filed Apr 27, 2017VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE REPAIR PARTS WERE NOT AVAILABLE FOR 2,006 VEHICLES. A DEALER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering
Filed Apr 21, 2017145,600 milesFL
INFINITY M35 [XXXXXX] I LOVE MY INFINITY AND WOULD LIKE TO KEEP IT AND DRIVE MANY MORE MILES, BUT I HAVE 3 ISSUES 1) TRAMLINING - CAR MOVES LEFT AND RIGHT, HARD TO DRIVE, A SAFETY CONCERN 2) INTERIOR DASH AND CRACKS AND DETONATING, NEEDS REPLACING 3) INTERIOR HEADLINER IS SAGGING AND NEED REPLACING WHAT ARE MY OPTIONS? CAN NISSAN HELP ME OUT WITH THESE REPAIRS? THANK YOU FOR RESPONDING! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Power TrainFire
Filed Apr 17, 2017143,000 milesFL
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED ON THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED AND SPONTANEOUSLY CAUGHT ON FIRE WHILE PARKED AT HOME THE FOLLOWING DAY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT SEND ANYONE TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 143,000.
Air Bags
Filed Apr 8, 2017100,000 milesGA
TAKATA RECALL. I RECEIVED A LETTER FROM INFINITI THAT MY VEHICLE WAS UNDER RECALL # 16V-349 IN SEPT 2016 AND THAT I WOULD BE CONTACTED WHEN PARTS WERE IN. I HAVE HEARD NOTHING IN 6 MONTHS AND I AM DRIVING AN UNSAFE VEHICLE OR I MUST NOT DRIVE IT AT ALL. THIS IS TOTALLY UNACCEPTABLE AND I AM ASKING FOR NHTSA ASSISTANCE TO GET THE AIRBAG REPLACED.
Air Bags
Filed Mar 28, 2017NY
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V028000 (AIR BAGS) AND 13V430000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Mar 22, 2017PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Seats
Filed Mar 16, 2017139,685 milesLA
DRIVERS SIDE SEAT WAS RAISING AND LOWERING ON ONLY 1 SIDE. I GOT INTO THE CAR THIS MORNING AND HEARD A POPPING NOISE. I NOTICED THAT THE BACK OF THE SEAT WOULD NOT RAISE UP. I CAN PHYSICALLY PUSH THE SEAT FORWARD FROM THE BACK AND THE REAR OF THE SEAT RISES UP AND IS NOT ATTACHED TO ANYTHING.
Air Bags
Filed Mar 11, 2017209,000 milesVA
TAKATA RECALL. RECEIVED NOTIFICATION IN JULY 2016. NOW 8 MONTHS LATER, WE HAVE NO FURTHER COMMUNICATION FROM INFINITI WHEN THIS WILL BE REPAIRED AND THE DEALERS DO NOT KNOW, EITHER. INFINITI'S SOLUTION IS TO DO AN INTERIM REPAIR THAT DISABLES THE PASSENGER SIDE AIRBAG- NOT REALLY "A FIX". CAN WE GET AN UPDATE FROM INFINITI WHEN THEY EXPECT TO BE ABLE TO REPAIR THIS PROBLEM?
Complaints 1-50 of 210, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 9, 2022. Source: NHTSA Office of Defects Investigation.