Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: APPARENTLY RECALL WAS ISSUED IN MAY 2016 BUT I RECEIVED THE NOTICE ONLY AROUND JULY 2016. I HAVE INQUIRED FROM MY DEALER AND CONTACTED INFINITI CONSUMER AFFAIRS CONCERNING DATE WHEN THE REPAIR WILL BE DONE. THE REPAIR HAS NOT BEEN DONE AND I CALLED INFINITI OF CHARLOTTE ON 11/08/2016. I WAS TOLD THAT THE PARTS ARE NOT AVAILABLE AND INFINITI DOES NOT HAVE A CLUE AS TO WHEN THE PARTS WILL BE AVAILABLE. I HAVE PUT MY INFINITI ON A VERY RESTRICTED USE DRIVING ONLY AROUND 10 MILES AND I HAVE NOT ALLOWED ANY PASSENGER TO RIDE IN THE CAR WHEN I DRIVE IT. THIS HAS BEEN VERY INCONVENIENT FOR MY WIFE AND ME. THE INFINITI DEALERSHIP WHERE I HAVE MY INFINITI SERVICE AND MAINTENANCE IS INFINITI OF CHARLOTTE EAST INDEPENDENCE BLVD, MATTHEWS, NC 28105. (704-847-9010)
"TAKATA RECALL" I WAS NEVER NOTIFIED BY INFINITI THAT THERE WAS A RECALL FOR A PASSENGER AIRBAG ON MY VEHICLE. I FOUND OUT ON MY OWN THAT A RECALL EXISTED. I PURCHASED AND FINANCED MY USED INFINITI M35 THROUGH THE DEALER AND FINANCED THROUGH INFINITI FINANCE. NOW I HAVE BEEN TOLD THAT THE PARTS ON BACK ORDER UNTIL 2017.
TAKATA RECALL. I WAS INVOLVED IN A ACCIDENT ON 9/10/2016. THE AIR BAG EXPLODED AND AS A RESULT I HAVE BROKEN RIBS AND CAUSED A ANJORYSM AND FLUID IN THE LUNGS. CAR WAS TOTALED. THE ACCIDENT WAS ON I 30 IN FORT WORTH TEXAS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINTI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
A WELD BROKE ON THE DRIVERS SEAT BASE, THIS CAUSED THE SEAT TO LEAN TOWARDS THE CONSOLE AND AS THE SEAT WAS RAISED IT GOT WORSE. ALSO WHEN YOU GRABBED THE HEAD REST AND PUSHED IT TOWARDS THE FRONT OF THE CAR THE SEAL WOULD THEN LIFT UP. I BOUGHT A NEW SEAT BASE ( $ 1,000.00 + TAXES ) AND HAVE REPLACED THE BASE. I CANNOT SAY EXACTLY WHEN IT HAPPENED AS I LEFT THE CAR WITH MY BROTHER IN-LAW TO DRIVE WHILE I WAS ON HOLIDAYS AND NOTICED THE SEAT WAS SITTING CROOKED WHEN HE PICKED ME UP FROM THE AIRPORT. THE CAR HAS 70,132 MILES ON IT.
"TAKATA RECALL" THIS RECALL HAS BEEN ISSUED SINCE MAY 2016. IT IS NOW OCTOBER 2016. THE INITIAL LETTER STATED THAT THE PASSENGER AIR BAG MAY RUPTURE UNDER CONTINUED EXPOSURE OF HIGH HUMIDITY, AND STATED THAT THE DEALERSHIP IS WAITING ON PARTS TO PERFORM THE RECALL. IT ALSO STATED NOT TO ALLOW PASSENGERS IN YOUR FRONT SEAT DURING THIS TIME. VERY DIFFICULT TO DO IF YOU ONLY HAVE ONE VEHICLE TO YOUR HOUSE. I CALLED INFINIT AND THERE ADVICE WAS "KEEP YOUR SEAT PUSHED ALL THE WAY BACK, AND WHERE A SEAT BELT IN THE MAIN TIME, CALL BACK NEXT MONTH THE PARTS SHOULD BE IN". I FIND THIS HIGHLY UNPROFESSIONAL, AND HIGHLY UNSAFE. WHEN TOYOTA DID A RECALL FOR FAULTY AIR BAGS OF THE SAME CALIBER THEY ACTUALLY GAVE MY FRIEND A LOANER CAR UNTIL THE PARTS CAME IN FOR THEM TO REPAIR HIS VEHICLE. AT LEAST THEY GAVE HIM OPTIONS, THIS DEALERSHIP IS FULL OF THEM SELVES AND SHOULD BE ASHAMED.
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 12/13/16*LJ UPDATED 12/19/16.*JB
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS INFORMED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REMEDY MAY BE AVAILABLE AROUND THE END SEPTEMBER OR BEGINNING OF OCTOBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/20/16*LJ UPDATED 09/21/16.*JB
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DASH BOARD STARTS TO GET VERY STICKY AND IS PEELING OFF
THIS CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY DETAILED...I NOTIFIED INFINITI ABOUT MY DASHBOARD CRACKING IN SEVERAL PLACES AND GOT NOWHERE ABOUT 2 YEARS AGO. NOW, MANY MORE CRACKS HAVE OCCURRED AND THE DASHBOARD NOW IS ALSO SOFTENING TO THE POINT THAT I GET GLARE IN MY WINDSHIELD AND THE DASH IS SO SOFT THAT IT IS VERY TACKY AND IF ACCIDENTALLY IS HIT WITH A FINGERNAIL, THE SURFACE COMES RIGHT OFF LIKE PUTTY.
2007 INFINITI M35. ~71,000 MILES. DASHBOARD TEXTURE IS CHANGING. LIGHT REFLECTS DIFFERENTLY FROM ONE SECTION TO ANOTHER AND FEELS STICKY, LIKE IT IS MELTING, AND NOW IS SHOWING CRACKS.
JUST PURCHASED THIS VEHICLE WITH JUST UNDER 53K MILEAGE, 1 OWNER AND SEEMED TO BE WELL KEPTED. WELL OF COURSE AFTER DRIVING THIS 2007 M35X (W/ BOSE & CLIMATE CONTROL WITH MEMORY CONTROL) AROUND, I NOTICED TO BE ADJUSTING MY BACK & BOTTOM MORE & MORE TO GET A COMFORTABLE POSITION WHILE DRIVING... WELL, COME TO FIND OUT, THE ENTIRE SEAT (MAINLY IT'S THE BOTTOM, BACK RIGHT) IS LEANING INTO THE CENTER CONSOLE! I CAN'T EVEN DRIVE THE DA*M THING FOR MORE THEN A FEW MINUTES BEFORE MY RIGHT BUTTCHEEK, SCIATIC NERVE AND LOWER RIGHT BACK START TO REALLY REALLY HURT AND ACHE! TO THE POINT WHERE I DON'T EVEN WANT TO DRIVE! ALSO, SEAT MOVES BACK N FORTH WHEN STOPPING/GOING! I CONTACTED DEALER WHERE PURCHASED (INFINITI OF SCOTTSDALE) & IT DOESN'T SEEM LIKE THEY'RE GOING TO BE ANY HELP UNLESS I PROBABLY FORK OVER 100S OF MY HARD EARNED MONEY! SALESMAN BLAMES IT ON BEING 9-10YR OLD CAR (I GUESS HE DOESN'T BELIEVE IN USED VEHICLES BUT WILL SELL THEM? NOR BELIEVES IN AN INFINITI PRODUCT WHERE HE WORKS!) I OFFERED FOR HIM TO DRIVE IT FOR 30MIN AND SEE HOW HIS BACK AND A$$ FEELS AFTER! (HAD NO REPLY). THIS IS AN ABSOLUTE SAFETY HAZARD AS WELL AS A HEALTH ISSUE ALSO! HOW CAN THE INFINITI MANUFACTURER DENY SO MANY COMPLAINTS WHEN THIS SEEMS TO BE A VERY BIG PROBLEM WITH THIS MODEL!? I CAN'T WAIT TIL I GET THIS ISSIE RESOLVED/FIXED BECAUSE IT SEEMS TO BE A DECENT CAR! OTHER THAN THIS VERY BIG ISSUE WITH THE MOST IMPORTANT SPOT IN THE ENTIRE CAR! THE DRIVER SEAT! IT'S ALMOST UNBELIEVABLE THAT AFTER
RIGHT REAR DOOR DOES NOT LOCK OR UNLOCK WHEN DRIVER ACTIVATES DOOR LOCK LEVER. ALSO DOES NOT UNLOCK OR LOCK WHEN USING THE REMOTE DOOR LOCK/UNLOCK DEVICE. THIS FIRST OCCURRED AT ABOUT 100,000 MILES. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY DOOR LOCK ASSEMBLY AND SAID THE REPAIR COST WOULD BE OVER $700. I CHOSE NOT TO HAVE IT REPAIRED. THE SAME PROBLEMS APPLY TO THE FRONT PASSENGER SIDE DOOR. THIS OCCURRED AT ABOUT 110,000 MILES. AGAIN I CHOSE NOT TO SPEND $700+ TO REPAIR THAT. THE SAME PROBLEMS APPLY TO THE DRIVER SIDE DOOR. THIS OCCURRED AT ABOUT 113,000 MILES. I AGAIN CHOSE NOT TO PAY $700+ FOR REPAIRS. SINCE THREE OF MY FOUR DOORS HAVE NOW EXHIBITED THE SAME DEFECT, I ASKED THE DEALER TO HAVE AN INFINITY REPRESENTATIVE CONTACT ME. I WAS CONTACTED AND TOLD THAT INFINITY WOULD NOT TAKE ANY RESPONSIBILITY FOR THE COSTS OF THESE NEEDED REPAIRS BECAUSE OF THE MILEAGE AND AGE OF THE CAR.
THIS CAR SHOULD BE CALLED, IT IS UNSAFE TO DRIVE AS THE ENGINE JUST STOPS. I WAS DRIVING ALONG, WHEN ALL OF SUDDEN MY CAR JUST DIED, WHEN I STOPPED, I COULDN'T GET THE VEHICLE STARTED, IT WAS ACTING LIKE IT DIDN'T HAVE GAS OR THE BATTERY DIED. A LIGHT SAYING VDC (SLIPPED) TURNED ON AS WELL AS THE SERVICE ENGINE SOON. I LET IT SIT FOR A FEW MINUTES AND IT STARTED. THE ENGINE STOPPED WHEN I WAS ON THE FREEWAY WITH MY GRANDCHILDREN SO I STARTED TO PULL OVER AND THE ENGINE CAME BACK ON. I LOOKED ON LINE AND THE INFINITI G35 WAS RECALLED FOR THIS REASON AND SINCE MY CAR IS AN M35 THE DEALERSHIP WOULD NOT GIVE ME THE RECALL. HERE IS THE INFO ON THE G35 RECALL AND SEE MY BILL ATTACHED. CHECK ENGINE LIGHT AND ENGINE STALLING ON INFINITI G35 THE CRANKSHAFT ANGLE SENSOR OR THE CAMSHAFT POSITION SENSOR CAN FAIL AND CAUSE LOSS OF ENGINE POWER, AN ENGINE THAT CUTS OUT, AND OTHER DRIVABILITY PROBLEMS. THIS WILL CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE. CERTAIN MODELS HAVE BEEN INVOLVED IN A RECALL TO REPLACE THE CAMSHAFT AND CRANKSHAFT SENSORS. FOR MORE INFORMATION ON THIS RECALL, PLEASE CLICK HERE REPAIRPAL VERIFIED AVERAGE MILEAGE: 110,527 (10,334'230,000) 6 MODEL YEARS AFFECTED: 2003, 2004, 2005, 2006, 2007, 2008 PLEASE DO SOMETHING SO THAT ANOTHER PERSON MIGHT NOT HAVE AN ACCIDENT. PLEASE.
WHILE DRIVING ON A PARKWAY IN RUSH HOUR TRAFFIC THE DRIVERS SEAT SUDDENLY DROPPED, MAKING IT DIFFICULT TO SEE OVER THE STEERING WHEEL. I AM 6 FT. 1 IN. TALL. IT IS MY OPINION SOMEONE 5 FT. 8 IN. TALL WOULD NOT BE ABLE TO SEE OVER THE DASHBOARD. I TOOK THE VEHICLE TO THE INFINITI DEALER WHO DIAGNOSED THE PROBLEM AS A BROKEN LOWER SEAT TRACK WELD WHICH HAD TO BE REPLACED AT THE VEHICLE OWNERS COST OF $1,519. IT APPEARS THAT THERE HAS BEEN APPROXIMATELY 25 PREVIOUS REPORTS OF THIS TYPE OF PROBLEM AND PERHAPS MANY OTHERS THAT HAVE NOT BEEN REPORTED. IT SEEMS THAT THIS IS A SAFETY ISSUE AND SHOULD WARRANT A MANUFACTURERS RECALL.
MULTIPLE STRESS CRACKS IN THE DASHBOARD. THIS WAS SIMILAR TO WHAT CAUSED TOYOTA TO RECALL THEIR CARS. THIS CAR HAS ALWAYS BEEN GARAGED AND WELL CARED FOR. I NOTICED THIS AROUND OCTOBER 2015. THEY MAY HAVE BEEN THERE BUT JUST NOT AS NOTICEABLE BEFORE THEN. THERE ARE MORE CRACKS THAN WHAT THE PICTURE SHOWS SOME LARGER SOME SMALLER.
AT APPROXIMATELY 100K MILES THE DRIVER'S SEAT BROKE AND LEANS INTO AND BINDS WITH THE CONSOLE. THERE WAS NOTHING BUT NORMAL USE AND JUDGING FROM OTHER ONLINE COMPLAINTS THIS IS APPARENTLY A COMMON PROBLEM. THE DRIVER'S SEAT IS NO LONGER STABLE OR SAFE BECAUSE IT CAN BE EASILY MOVED AROUND BY HAND. THIS SHOULD BE A SAFETY RECALL ISSUE. THIS IS A PROBLEM WHETHER STATIONARY OR IN MOTION.
TL* THE CONTACT OWNS A 2007 INFINITI M35. WHILE DRIVING 5 MPH, THE FRONT DRIVER SEAT FRACTURED OFF THE TRACKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
MY M35 (2007) DRIVER'S SEAT SUDDENLY IS "OFF TRACK". IT LOOKS LIKE IT'S STILL IN THE FLOOR TRACKS, BUT IT HAS MOVED ABOUT 3 INCHES TO THE RIGHT TO THE EXTENT THAT IT NOW RUBS ON THE CENTER CONSOLE EVERY TIME IT MOVES BACK AND FORTH. THERE IS NO LONGER A GAP BETWEEN THE SEAT AND THE CONSOLE, LIKE THERE IS ON THE PASSENGER SEAT. WHAT HAPPENED, AND WHAT DO I DO? IT ALSO MOVES FROM SIDE TO SIDE AND I CAN MOVE THE ENTIRE SEAT BY GRABBING THE HEADREST. THE SEAT MOVES WHEN THE CAR IS IN MOTION
AS I APPROACHED A STOP LIGHT I FELT THE VEHICLE SEAT MOVE FORWARD ON ITS OWN. SEEMS DETACHED FROM SEAT RAILS
WHILE DRIVING TO WORK AND PROCEEDING TO A STOP LIGHT MY SEAT JUST FEEL ON ONE SIDE AND TOOK A DIP. WHEN THIS HAPPENED IT DEFINITELY STARTLED ME. I DIDN'T KNOW WHAT TO DO AND COULD BARELY DRIVE. I WAS ABLE TO SAFELY GET TO MY DESTINATION, WHICH HAPPENED TO BE 2 MINUTES AWAY AT THAT POINT AND LOOK AT THE SEAT AND IT TURNED OUT TO BE NOTHING I CAN DO. NOW THE SEAT LIFTS AND DROPS ON ITS OWN.
2007 INFINITI M35. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD STARTING TO CRACK. *SMD MA 10/22/2015
THIS CAR HAS AN UNDRIVABLE ISSUE OF TRAMLINING. IT IS SO HARD TO STEAR WHEN THERE ARE GROOVES OR ROAD IMPERFECTIONS...UNLIKE ANY OTHER VEHICLE I HAVE EVER DRIVEN. AN INFINITI MECHANIC TOLD ME THE PROBLEM IS A DEFECT IN DESIGN OF THE STEERING RACK. I CAN CHANGE THE STRUTS/SHOCKS AND PUT NEW TIRES AND THAT WILL NOT HELP...I HAVE BEEN TOLD. PLEASE FIX THIS PROBLEM SO I CAN SAFELY DRIVE MY CAR. IT IS SO JITTERY TO STEAR, I WILL NOT LET MY WIFE DRIVE IT. UPDATE: I SPENT $450 AT THE INFINITI DEALER TO TRY AND FIX THE STEERING. RESET A SENSOR AND ALIGNMENT. NOTHING CHANGED. CONSTANT TRAMLINING. I AM TOLD THAT A REDESIGNED STEERING COLUMN WOULD FIX THE ISSUE. AGAIN, THIS IS DANGEROUS. THE CAR WILL NOT STAY STRAIGHT ON A SMOOTH STRAIGHT ROAD. VERY DANGEROUS IN CORNERING.
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADJUST THE FRONT DRIVER SEAT, THE LEVER FAILED AND THE SEAT DID NOT MOVE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SEAT WELD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 6/17/15*CN
THIS CAR HAS AN UNDRIVABLE ISSUE OF TRAMLINING. IT IS SO HARD TO STEER WHEN THERE ARE GROOVES OR ROAD IMPERFECTIONS...UNLIKE ANY OTHER VEHICLE I HAVE EVER DRIVEN. AN INFINITI MECHANIC TOLD ME THE PROBLEM IS A DEFECT IN DESIGN OF THE STEERING RACK. I CAN CHANGE THE STRUTS/SHOCKS AND PUT NEW TIRES AND THAT WILL NOT HELP...I HAVE BEEN TOLD. PLEASE FIX THIS PROBLEM SO I CAN SAFELY DRIVE MY CAR. IT IS SO JITTERY TO STEER, I WILL NOT LET MY WIFE DRIVE IT. *TR
WHILE DRIVING MY 2007 INFINITI M35X, THE DRIVER'S SIDE SEAT BACK BROKE LOOSE ON THE DOOR SIDE OF THE SEAT. AFTERWARD, IT MOVED AROUND AND I CONSIDERED IT UNSAFE TO DRIVE, NOT KNOWING HOW SEVERE THE PROBLEM WOULD BECOME. APPARENTLY, THIS IS A FAIRLY COMMON PROBLEM AS I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ON BOTH THE 2007 AND 2006 MODELS OF THIS CAR. IT IS ON THE CUSTOMER TO PAY TO FIX THIS PROBLEM AS THE CAR WAS OUT OF WARRANTY COVERAGE. THE NET CHARGE TO FIX MY PROBLEM WAS $1,310.05. THIS IS A REAL SAFETY ISSUE AND COULD HAVE CAUSED A CALAMITY IF THE INCIDENT HAD OCCURRED AT SPEED ON THE HIGHWAY, A REAL POSSIBILITY AS I AM IN SALES AND USE THE CAR FOR MY JOB. *TR
DRIVER'S SEAT SLIDES FORWARD ABOUT 1/2 INCH WHEN BRAKING, THEN SLIDES BACK WHEN ACCELERATING. JUST BOUGHT THE CAR, EVERYTHING ELSE IS GOOD. NEVER EXPECTED A CHRONIC AND DANGEROUS SEAT PROBLEM LIKE THIS ON A HIGH END LUXURY VEHICLE. IT SEEMS MANY OTHER M35/45 OWNERS HAVE THE SAME PROBLEM. IT IS RIDICULOUS THERE IS NOT A RECALL FOR THE SAFETY HAZARD. *TR
I HAVE A 2007 INFINITI M35X AND HAVE NOTICED A PRONOUNCED PROBLEM THAT I RECENTLY LEARNED IS TERMED "TRAMLINING". I HAVE NOTICED THE PROBLEM MOSTLY AT HIGHWAY SPEEDS ON THE INTERSTATE. WHEN I CHANGE LANES, AS THE CAR MOVES TO THE CENTER OF THE LANE THAT I AM COMING FROM THERE IS A VERY DISTINCT PULL ON THE STEERING WHEEL AND FEEL AS THOUGH THE CAR IS COMING OUT OF A RUT. AS THE CAR COMPLETES THE MANEUVER TO THE ADJACENT LANE IT LITERALLY SWERVES ABRUPTLY INTO THE RUT IN THE NEW LANE, WHICH AGAIN PULLS THE STEERING WHEEL AND IS VERY DISTINCT. THIS PROBLEM IS AN ANNOYANCE DURING DRY AND CLEAR WEATHER CONDITIONS; HOWEVER, IN DEGRADED WEATHER SNOW, ICE, OR EVEN WET PAVEMENTS IT IS DOWNRIGHT SCARY AND IN MY OPINION PRESENTS A SIGNIFICANT SAFETY HAZARD. FROM WHAT I HAVE READ THIS IS NOT UNIQUE. I WAS RESEARCHING NEW TIRES (SUSPECTING THIS COULD BE THE CAUSE, ALONG WITH A GOOD ALIGNMENT). IN THE COURSE OF MY RESEARCH I FOUND OTHERS WITH THE SAME COMPLAINT. BY THE WAY, MY TIRES ARE NOT IN NEED OF REPLACEMENT AS YET AND THE ALIGNMENT WAS PERFORMED APPROXIMATELY 6 MONTHS AGO. I WOULD HOPE THAT WITH THE PROBLEMS TOYOTA WENT THROUGH RECENTLY THAT SOMEONE LOOKS INTO THIS PROBLEM BEFORE SOMEONE IS INJURED OR WORSE. *TR
BASICALLY, THE DRIVER'S SEAT MOVES FREELY WHEN SLAPPING THE BRAKES OR ACCELERATE. I ALSO HAVE CHECKED THE SEAT MOTOR BEFORE BECAUSE THE SEAT DOESN'T MOVE UPWARDS AND DOWNWARDS. THE TECHNICIAN TOLD ME THAT THE MOTOR WORKS BUT THE TRACK OF THE SEAT NEEDS TO BE FIXED. I LOOKED UP TO MANY COMPLAINTS ABOUT THE SAME PROBLEM. IT SEEMS A FACTORY DEFECT. PLEASE LET ME KNOW IF THIS IS A FACTORY DEFECT OR NOT. *TR
DASHBOARD MELTING AND CRACKING. *TR
DRIVERS SIDE SEAT AND CONSOLE WAS TOUCHING. BEEN THAT WAY 2 WEEKS. TODAY , IT JUST COLLAPSED WHEN I SAT DOWN.WAS DARK, COULDN'T TELL WHAT WAS GOING ON WITH SEAT. I HAPPENED TO BE JUST GETTING INTO TO CAR AND START. IF I WOULD HAVE BEEN GOING FASTER, WITH TRAFFIC. .THIS COULD HAVE BEEN A WRECK OR SOMETHING BAD.WHEN IT COLLAPSED , SEAT JUST DROPPED DOWN QUICK! THIS IS OBVIOUSLY A PROBLEM WITH THESE MODEL OF INFINITIS.THIS IS A SERIOUS HAZARD.NEEDS RECALL! *TR
LIFT STRUTS/CYLINDERS FOR HOOD GAVE WAY AND HOOD CAME DOWN ON PERSON WORKING ON CAR. LIFTED BACK UP, PUT DOWN AND OPENED AGAIN AND NOTICED THAT THE HOOD WOULD NOT STAY OPEN. THIS CAR DOES NOT PROVIDE A "STICK" OPTION TO HOLD THE HOOD.. ONLY THE LIFT STRUTS/CYLINDERS HOLD THE HOOD OPEN AND THEY ARE NOT WORKING. *TR
DASHBOARD MELTING I REPORTED AWHILE AGO BUT WAS NOT SATISFIED WITH OUTCOME. *TR
DRIVER SEAT COLLAPSE & DROPPED (PANCAKED) SUDDENLY & DRAMATICALLY DWHILE DRIVING. SCARY EXPERIENCE. *TR
GOING DOWN HWY 11 DOING ABOUT 40 TO 50 MPH ; AS MASH THE GAS THE CAR STATED SLOWING DOWN. I CHECK TO MAKE SURE THAT MY CAR WAS STILL IN DRIVE AND IT WAS. I PULL OVER IN A PARKING LOT AND CALL MY BROTHER. WE TRIED RESTART IT BUT WE WAS UNSUCCESSFUL. NO WARRING OF ANY KIND; NO SMOKE, NO DASH LIGHTS, NO NOSE OF ANY KIND IT JUST CUT OFF. I HAD TO HAVE IT TAKEN TO SHOP AND FIND OUT MY MOTOR IS GONE. I HAVE NOT HAD MY CAR A YEAR AS YET . I AM VERY UPSET. *TR
APPARENTLY THE TERM IS CALLED TRAMLINING. CAR ALL OF SUDDEN WANTS TO CHANGE LANES FOR NO REASON. I'VE CHANGED TIRES, HAD AN ALIGNMENT, NOTHING WORKS. VERY DANGEROUS. *JS
THE DASHBOARD IS MELTING WHEN THE CAR IS IN THE OPEN ON A SUNNY DAY. AND THERE ARE A LOT OF CRACKS ON THE DASHBOARD. *JS
DRIVER'S SEAT COLLAPSED AND CAME OFF TRACKS. SEAT IS NO LONGER ATTACHED TO THE FLOOR. DEFECTIVE WELDS (AS STATED BY INFINITI CERTIFIED DEALER SERVICE CENTER) HOLDING SEAT ASSEMBLY DETERMINED TO BE CAUSE. INFINITI DIAGNOSIS; SEAT TRACK BROKEN. REQUIRING REPLACEMENT OF FRONT ADJUSTER ASSEMBLY; PART # 87450-EH00A. COST OF PART $835.15. LABOR TO INSTALL; $399.36. THIS IS A NISSAN/INFINITI PROBLEM REPORTED PREVIOUSLY TO NHTSA ON NUMEROUS OCCASIONS. DEALER SERVICE DEPARTMENT STATS THAT WELD FAILURE CAUSES SEAT TO COLLAPSE. PROBLEM IS LONGSTANDING, WELL DOCUMENTED, AND KNOWN TO INFINITI. IN SPITE OF THIS, NO REMEDIATION, OTHER THAN REPAIR AT OWNER'S EXPENSE, HAS BEEN OFFERED BY INFINITI. THIS WELD FAILURE IS A SERIOUS SAFETY RELATED MATTER THAT IS NOT THE RESULT OF ABUSE, MAINTENANCE NEGLECT, OR OVERSTRESS TO SEAT OR SEAT ASSEMBLY. *TR
SINCE PURCHASE THE SEAT HAS ALWAYS MOVED SLIGHTLY FORWARD DURING BRAKING BUT NOW IT LEANS TOWARDS THE CENTER CONSULE AND LOOKING ON-LINE IT APPEARS THAT IT IS COMMON FOR A WELD TO BREAK IN THE SEAT CAUSING THE LEAN AND DISCOMFORT. *TR
I PURCHASED A 2007 M35X SEDAN . I DISCOVERED TODAY JUNE 8 2013, THAT I HAVE AN ISSUE WITH MY DRIVERS' SEAT. IT LEANS INWARD TOWARD THE CENTER CONSOLE, AND APPARENTLY THIS IS A RECURRING ISSUE WITH THIS YEAR AND MODEL. IT IS A SAFETY ISSUE, AND I AM REQUESTING FEEDBACK FROM NHTSA.GOV ON THIS PARTICULAR PROBLEM. I WOULD LIKE TO KNOW IF THERE IS A RECALL FOR THIS YEAR AND MODEL, OR WHAT IF ANYTHING IS BEING DONE TO RESOLVE THE ISSUE. *JS
DRIVER'S SEAT COLLAPSED AND CAME OFF TRACKS WHILE CAR WAS BEING DRIVEN. DEFECTIVE WELDS DETERMINED TO BE CAUSE REQUIRING REPLACEMENT OF FRONT ADJUSTER ASSEMBLY; PART # 87450-EH00A. COST OF >$1200 PARTS AND LABOR TO INSTALL; THIS IS A PROBLEM REPORTED PREVIOUSLY TO NHTSA ON NUMEROUS OCCASIONS. DEALER SERVICE DEPARTMENT STATS THAT WELD FAILURE CAUSES SEAT TO COLLAPSE.. THIS WELD FAILURE IS A SERIOUS SAFETY RELATED MATTER THAT IS NOT THE RESULT OF ABUSE.. THE HAS BEEN ACKNOWLEDGED BY REPAIR PERSONNEL AT DEALERSHIP THAT CARRIED OUT THE REPAIR. THIS IS THE SECOND M35 I HAVE OWNED THAT HAS HAD THE SAME ISSUE. *TR
IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DASH OR PROVIDE SOME COMPENSATION TOWARD REPLACEMENT. IN SEPTEMBER, 2013, I RECEIVED A LETTER STATING THAT SINCE THE AUTO WAS OUT OF THE NEW WARRANTY PERIOD, THAT INFINITI WOULD NOT TAKE ANY ACTION, NOR RESPONSIBILITY FOR THIS DEFECT. SINCE THIS TIME, THE PROBLEM HAS FURTHER DETERIORATED AND I HAVE READ OF NUMEROUS OTHER CONSUMER COMPLAINTS. CONTRARY TO THE REASONING FOR DISALLOWING A REMEDY FOR THE DASH, IN 2013 ALSO, I RECEIVED AN UNSOLICITED LETTER EXTENDING THE VEHICLE WARRANTY FOR POTENTIAL PEELING OR CRACKING IN THE WOOD DOOR TRIM OF MY VEHICLE. *JS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Infiniti M35 → · Every M35 year → · How the figures are calculated →