2011 Infiniti M

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Power Train2
000
Visibility1
000
Steering1
000
Air Bags1
000

1 safety recall

Part 573 reports
Fuel System, Gasoline12V069000
Filed Feb 24, 201279,275 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.

Risk. FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.

Remedy. NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

What owners reported

Newest filings
Power Train
Filed May 18, 20121,000 milesFL

I HAVE NOTICED PROBLEMS ON MULTIPLE OCCASIONS WITH MY M37 NOT ACCELERATING WHEN I HIT THE GAS. WHILE GETTING OVER INTO ANOTHER LANE TO PASS A VEHICLE MY CAR STALLED FOR A FEW SECONDS WHILE TRYING TO ACCELERATE AND I WAS ALMOST REAR ENDED BY ANOTHER CAR. TWO MONTHS AGO I WENT TO ACCELERATE ON THE FREEWAY AND THE ENGINE JUST REVVED UP UNTIL I TOOK MY FOOT OFF THE GAS. MY MOM WAS IN THE CAR AND SHE AGREED THAT THIS IS NOT NORMAL! ON TWO OCCASIONS I HAVE ALSO NOTICED WHILE COMING TO A STOP MY CAR WOULD JUMP FORWARD BUT THOUGHT IT WAS ME UNTIL I SAW OTHER POSTS REGARDING THIS. AND YES I HAVE DISCUSSED THIS WITH OUR INFINITI DEALER AND THEY CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS. I HAVE DRIVEN MANY CARS AND HAVE NEVER EXPERIENCED ISSUES LIKE THESE. *TR

Air Bags
Filed Sep 29, 2011IL

2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF AND STARTED IT AGAIN, THE LIGHT ILLUMINATED AND THEN WENT OUT. WITHIN A COUPLE OF MINUTES, THE LIGHT CAME BACK ON AND STAYED ON FOR 11 MINUTES. *JB

Power Train
Filed Sep 27, 20111,700 milesPA

I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PULL OUT TO PASS ON THE FREEWAY OR,PASS BICYCLE ON A NARROW 2 LANE ROAD, AT RESIDENTIAL SPEEDS, THE TRANSMISSION HESITATES DRAMATICALLY(2-5 SECONDS),ACTUALLY TO THE POINT I DON'T FEEL SAFE WITH THIS VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER 4+ TIMES TO ADDRESS THIS ISSUE,CONTACTED INFINITI CONSUMER AFFAIRS, AND WAS TOLD BY ALL, THAT IT WAS "NORMAL" OPERATION.... WHICH IT IS NOT!!! *TT

Visibility
Filed May 26, 2011VA

SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR

Steering
Filed Jan 31, 20111,000 milesNJ

DIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20121200Routine
2011 — this page5100Routine
20091000Routine
20081000Routine
20073000Routine
20042000Routine
20032000Routine

Compare every M year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 24, 2012. Source: NHTSA Office of Defects Investigation.