2013 Infiniti JX35

Above average

Owners filed 280 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k
32,000 milesMedian miles at failure

207 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags83
201
Power Train67
100
Electrical System24
010
Service Brakes21
303
Unknown or Other13
000
Engine12
000
Exterior Lighting10
000
Suspension7
000
Vehicle Speed Control6
000
Structure › Body6
000

7 safety recalls

Part 573 reports
Air Bags › Sensor › Occupant Classification16V244000
Filed Apr 26, 20163,296,947 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy. Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Air Bags › Sensor › Occupant Classification15V681000
Filed Oct 20, 2015919 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

Structure › Body › Hood › Hinge and Attachments15V033000
Filed Jan 26, 2015170,665 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

Risk. If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

Remedy. Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Electrical System › Software14V138000
Filed Mar 25, 2014989,701 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy. Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

Electrical System › Software13V445000
Filed Oct 17, 2013151,695 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

Risk. The increased stopping distance may increase the risk of a crash.

Remedy. Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

Air Bags13V069000
Filed Mar 1, 201382,038 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.

Risk. If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

Remedy. Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Fuel System, Gasoline › Storage › Tank Assembly12V398000
Filed Aug 14, 20127,842 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.

Risk. If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.

Remedy. Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

What owners reported

Newest filings
Power Train
Filed Jul 29, 2026182,000 milesKS

The contact owns a 2013 Infiniti JX35. The contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. After parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate. The check engine warning light was illuminated. The vehicle was parked at a nearby parking lot and later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not yet contacted. The failure mileage was 182,000.

Structure › Body
Filed May 7, 2026WI

Subframe rot due to poor quality metal - 2 mechanics, including dealer said unsafe to drive with 140k miles on the automobile. If driven, the mechanics said the car can fail and cause an accident. Should be scrapped or pay $14k to replace Problem is confirmed by dealer and a 2nd mechanic's opinion No one else has inspected the car formally No warnings on the car, just when we went to get new brakes, the mechanic sad the car was unsafe to drive and worthless to do the work. yes, available for inspection upon request Thank you for any help you can provide in making sure we are all safe with these cars on the road.

Air Bags
Filed Apr 7, 2026147,516 milesCA

The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to NHTSA Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the contact was informed that there were no open recalls associated with the VIN for the failures. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 147,516.

Structure › Body
Filed Jan 6, 2026NY

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of subframe failure. This defect is premature, systemic, and well‑documented across the Infiniti JX35/QX60 and Nissan Pathfinder platforms.

Seats1 injured
Filed Jan 5, 2026CA

My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is going out." The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is "operating as designed." I have the video clearly showing the seat malfunctions and is a danger to myself, my children and everyone on the roadways. The officer attending the scene when I was trapped and injured stated I'm lucky to be alive, because if the seat malfunctioned while I was driving and the airbag went off while I was pinned to the steering wheel, I would be dead. The dash had every light on possible when the seat malfunctioned and froze entirely. The car is available to be inspected, and I'm terrified to drive it if the seat is plugged in because it will crush me again. Photos and videos available if I can email them.

Electrical System › Instrument Panel › Speedometer/Odometer
Filed Nov 26, 2025172,000 milesGA

Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that the vehicle had a salvaged title. The contact stated that the dealer refused payment, and the contact had difficulty registering the vehicle.

Power TrainCrash
Filed Nov 18, 2025FM

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

Power Train
Filed Nov 14, 2025147,000 milesMD

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: ITB15-012D. The manufacturer was not notified of the failure. The failure mileage was 147,000

Power Train
Filed Jul 30, 2025OH

My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting. infinity has a factory warranty on my vehicle but when I check the recall list it doesn’t show any recalls. I’ve been experiencing this with several jx35 infinity’s due to the cvt transmissions and would really like to have this as a recall because it’s such a common issue with these vehicles. I’ve had the same vehicle prior to this one and paid to have the transmission replaced but it still had the same issues down the road.

Power Train
Filed Apr 15, 2025CA

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the wheels. This limited acceleration and loss of responsiveness created a significant safety concern on the freeway. The following day, the check engine light turned on. I took the vehicle to AutoZone for a diagnostic scan, which returned multiple fault codes: P0840 (Transmission Fluid Pressure Sensor/Switch A Circuit), P0715 (Input/Turbine Speed Sensor A), and P0746 (Pressure Control Solenoid A Performance or Stuck Off). After researching the issue, I found that many other Infiniti JX35 owners have reported similar failures involving the CVT transmission. This appears to be a recurring defect that significantly affects drivability and safety. The repair estimate I received is over $4,000, and the vehicle remains in a compromised condition. I am reporting this as a safety concern involving powertrain failure, elevated engine stress, and loss of acceleration control.

Structure › Interior Panels › Sun Visor
Filed Jan 28, 202525,000 milesNE

The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to hold the sun visor in place to prevent failure. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

Unknown or Other
Filed Dec 18, 2024NC

The subframe on this car has severely deteriorated causing it to be unsafe to drive. Had 2 individual repair shops to inspect and they both shops said it is too dangerous to drive. This car was bought new and one family owned. The car has 130,000 miles and is in pristine shape. We have been driving car until we heard a noise in rear of car and immediately had it inspected. How many other lives could be in danger because of this issue. Have reported this to Nissan and exoculated it, they have no interest in seeing this car and the potential for it causing fatal accidents without individuals being aware of the dangerous subframe.

Structure › Body
Filed Nov 17, 2024NY

My entire chassis is rotting and I want to know if there is any way to file a complaint and have the dealer fix it.

Power Train
Filed Feb 18, 2024OH

I was stopped at a stop sign. When I tried to make my turn/proceed my vehicle putted through the turn. It wouldn’t go over 5 mph it seemed. Luckily I made it out of the way before the oncoming traffic got to me. I pulled over turned the car off and then back on & it worked good enough to get me home. I took it to a mechanic and was informed it was the transmission. I did some research and found this is a common issue with this vehicle. For some reason my vehicle is not listed on the recall list, though it is exhibiting all the same issues others reported. Car is currently sitting until I can afford a new transmission. Sadly I’m still making payments on it.

Power Train
Filed Feb 1, 2024AL

Transmission was replaced twice and they are saying the transfer case is now faulty.

Power Train
Filed Jan 17, 2024190,000 milesIA

The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to Roadside Assistance and the NHTSA Hotline. The contact stated that the failure was related to TSB No. ITB15-012d. (Power Train). The failure mileage was approximately 190,000.

Air Bags
Filed Nov 29, 2023WA

Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor-Side Airbag center. Airbag diagnosis sensor to start, this is the first step, will have to test further if not corrected after replacement". The service dealer said that it's the first step to figure out what's wrong, the quote was $2,120.96, he said it might fix it and can be a money pit. My concern is that my car might have been missed in the airbag recall.

Vehicle Speed Control
Filed Nov 16, 2023161,000 milesFL

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.

Power Train › Automatic Transmission › Internal › Cvt
Filed Oct 17, 2023156,000 milesTX

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, which indicated a CVT transmission failure. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to TSB Number: ITB15-012E. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.

Engine
Filed Oct 10, 2023162,996 milesKY

The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSa Hotline. The failure mileage was approximately 163,000.

20 of 280 complaints, reproduced as filed.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 26, 2016. Source: NHTSA Office of Defects Investigation.