2006 Infiniti FX35

Routine

Owners filed 40 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k
96,758 milesMedian miles at failure

26 complaints record an odometer reading. Failures cluster around 150,000200,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags17
201
Unknown or Other5
000
Structure3
000
Structure › Body2
000
Seats2
000
Fuel System, Gasoline2
000
Electrical System2
000
Vehicle Speed Control › Cruise Control1
000
Structure › Body › Door1
000
Service Brakes, Hydraulic1
000

7 safety recalls

Part 573 reports
Air Bags › Passenger Side Frontal › Cushion21V139000
Filed Mar 4, 202126,158 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (INFINITI) is recalling certain 2003 INFINITI FX35, 2006-2008 FX35 and FX45 vehicles that previously received a replacement front passenger air bag assembly under recall number 20V-008. The air bag cushion was folded incorrectly, which could increase internal pressure and tear the air bag cushion during deployment.

Risk. A tear in the air bag may decrease air bag performance, and increase the risk of injury.

Remedy. INFINITI will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began on April 19, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C2.

Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

Air Bags › Frontal › Passenger Side › Inflator Module17V028000
Filed Jan 10, 2017152,554 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.

Air Bags › Frontal › Passenger Side › Inflator Module16V349000
Filed May 24, 2016413,852 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Exterior Lighting › Headlights06V328000
Filed Aug 31, 2006105,200 vehiclesNissan North America, Inc.

Defect. DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' THE HEADLAMP ASSEMBLIES DO NOT MEET THE HEADLAMP PHOTOMETRIC VALUES REQUIREMENTS OF THE STANDARD.

Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY.

Remedy. DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200.

Exterior Lighting06V244000
Filed Jul 11, 2006105,200 vehiclesNissan North America, Inc.

Defect. DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAILED TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' A REAR COMBINATION LAMP ASSEMBLY DID NOT MEET THE REQUIREMENTS.

Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY.

Remedy. DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT AT 1-800-662-6200.

Fuel System, Gasoline05V555000
Filed Dec 13, 2005192,659 vehiclesNissan North America, Inc.

Defect. ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FUEL FILLER HOSE MAY CRACK AND RESULT IN FUEL LEAKAGE FROM THE HOSE WHILE REFUELING.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL FILLER HOSE. RECALL BEGAN ON FEBRUARY 27, 2006, FOR NISSAN OWNERS, AND ON MARCH 13, 2006, FOR INFINITI OWNERS. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

What owners reported

Newest filings
Fuel System, Gasoline
Filed Jul 1, 2022175,000 milesOH

The contact owns a 2006 Infiniti FX35. The contact stated that the check engine warning light was illuminated. The vehicle was taken to be inspected and the contact was informed that the vapor hose and fuel filler hose needed to be replaced. The contact partially repaired the vehicle. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 05V555000 (Fuel System, Gasoline). The manufacturer was notified of the failure and the contact was referred to the NHTSA to file a complaint. The failure mileage was 175,000.

Unknown or Other
Filed May 9, 2022LA

Здравствуйте, [XXX] , Я владелец Infiniti FX35 2006 года выпуска [VIN [XXX] ] и, согласно vinrcl.safercar.gov/vin / У меня есть несколько неполных дефектов в моей машине. Не могли бы вы, пожалуйста, проверить это и поддержать меня с заменой деталей? Заранее благодарю вас!" INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Air Bags
Filed Jun 1, 202171,000 milesMD

The contact owns a 2006 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The vehicle was not yet repaired. The failure mileage was approximately 71,000.

Air Bags
Filed Mar 7, 2021AP

HELLO MY CAR INFINITI FX35 2006G VIN [XXX] IS SUITABLE FOR A RECALLED COMPANY TO REPLACE THE FRONT AIRBAGS, AS WELL AS THE FRONT AND REAR HEADLIGHTS, I TURNED TO INFINITI RUSSIA AND INFINITI USA, HELP ME SOLVE THIS ISSUE IN RESPONSE TO SILENCE, HELP ME DEAL WITH THIS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

Air Bags
Filed Nov 2, 2020112,354 milesFL

THE OFFICIAL DEALER OF INFINITI UKRAINE DOES NOT WANT TO MAKE A RECRUITMENT CAMPAIGN ON MY CAR

Air Bags › Frontal › Passenger Side › Inflator Module
Filed Sep 11, 202000

.

Air BagsCrash
Filed Oct 7, 201996,758 milesGA

NCORRECT OPERATION OF THE HEADLIGHTS AND TAILLIGHTS, AS WELL AS THE PASSENGER AIRBAG

Air Bags
Filed Jul 18, 2019186,496 milesNC

TAKATA RECALL : AIR BAG LITE FLASHES CONTINUE IN DASH WHEN ENGINE IS RUNNING OR IN MOTION

Air Bags
Filed Apr 22, 201940,000 milesTX

THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.

Exterior Lighting › Headlights
Filed Mar 12, 2019181,000 milesAZ

TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER ENTERED THE HEADLIGHT UNITS AND CAUSED THE HEADLIGHTS TO TURN OFF. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT ONE OF THE HEADLIGHTS WAS PREVIOUSLY REPAIRED AND THE VEHICLE WAS NO LONGER INCLUDED IN THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 181,000.

Seats
Filed Jan 28, 201930,000 milesWA

SEAT (DRIVER'S) ADJUSTMENT/ MOVEMENT (BACK & FORTH) HAS A SCARY 'KINK/TWIST/WIGGLE'. I FEAR THAT THE SEAT MAY BECOME DISLODGED FROM IT'S RAIL/TRACK, WHILE DRIVING. ALSO, THE PASSENGER SIDE FRONT ELECTRIC WINDOW LIFT DOES NOT CLOSE, BUT REOPENS ABOUT 2-INCHES WHEN THE WINDOW LIFT BUTTON IS RELEASED.

Air Bags
Filed Nov 9, 201899,500 milesWA

TAKATA RECALL - HOW DO I REPLACE MY AIR BAGS WHEN MY INFINITI DEALERSHIP NO LONGER HANDLES INFINITI AND TAKATA WILL NOT HONOR MY RECALL EXPENSE? I LIVE IN A CITY OF OVER 200,000 PEOPLE BUT THE NEAREST DEALERSHIP IS 300 MILES AWAY AND I AM HANDICAPPED. IF I HAVE TO HAVE SOMEONE TAKE IT ELSEWHERE HOW WILL I BE REIMBURSED. I SHOULD NOT HAVE TO PAY FOR THIS RECALL WHICH I CAN NOT AFFORD.

Unknown or Other
Filed Aug 4, 201880,000 milesTX

I AM THE SECOND OWNER OF THIS VEHICLE. THE DASHBOARD HAS BEEN MELTING SINCE 2012. I TOOK MY VEHICLE INTO A NEW ORLEANS INFINITI DEALERSHIP WHO TOLD ME TO CONTACT THE MANUFACTURER BECAUSE THERE WAS A RECALL ON THE BUBBLED MELTING DASHBOARDS. I CALLED THE MANUFACTURER IN 2012 AND THEY TOLD ME THAT THE RECALL HAD EXPIRED. I ASKED THEM WHY DIDN'T I GET A NOTIFICATION THEY STATED THAT THE NOTIFICATION WENT TO THE ORIGINAL OWNER. AT THIS TIME THEY UPDATED THEIR SYSTEM WITH MY ADDRESS AND CONTACT INTO. I TRIED AGAIN IN 2016 THEY TOLD ME THE SAME THING, THAT IT EXPIRED. I TRIED AGAIN AUGUST 2018 AND WAS TOLD THAT THE RECALL WAS EXTENDED BUT ONCE AGAIN IT EXPIRED IN 2014, THIS IS VERY FRUSTRATING BECAUSE I CALLED IN 2012 AND WAS TOLD I NO LONGER QUALIFIED ONLY TO FIND OUT THAT IT WAS EXTENDED AND I STILL WASN'T NOTIFIED OF THE EXTENSION. MY 'LUXURY' LEATHER SEATS HAVE ALSO BEGUN CRACKING AND TEARING UP. I AM SO DISPLEASED WITH THIS EXPERIENCE. I HAVE OWED MY VEHICLE FOR 8 YEARS AND WILL NEVER PURCHASE ANOTHER INFINITI, THIS IS A LUXURY BRAND VEHICLE AND I AM VERY EMBARRASSED TO RIDE AROUND WITH ANYONE IN MY VEHICLE BECAUSE THIS IS ALWAYS THE FIRST QUESTION PEOPLE ASK ABOUT....WHAT HAPPENED TO YOUR DASHBOARD?? PLEASE HELP ME GET THIS RESOLVED.

Air BagsCrash1 injured
Filed Jul 11, 2018TX

TL* THE CONTACT OWNED A 2006 INFINITI FX35. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED PULLING TO THE RIGHT. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT AND THE FRONT PASSENGER TIRE DETACHED. THE CONTACT WAS UNCONSCIOUS WHEN SHE HIT HER HEAD AS THE VEHICLE FLIPPED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT SUSTAINED BACK, CHEST, AND FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (GRUBBS INFINITI, 1500 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 809-2600) WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Structure › Body
Filed Mar 22, 2018126,000 milesTX

TL* THE CONTACT OWNS A 2006 INFINITI FX35. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DASHBOARD BEGAN TO PEEL AND BUBBLE UP. IN ADDITION, THE SUN GLARED ONTO THE DASHBOARD AND THE CHROME PIECES, WHICH OBSTRUCTED THE CONTACT'S VIEW OF THE ROAD. SEWELL INFINITI IN DALLAS, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD A WARRANTY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 252-49072. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Unknown or Other
Filed Oct 28, 2017PA

DASHBOARD HAS BUBBLES ALL OVER IT PRODUCING A TERRIBLE GLARE WHEN DRIVING IN THE DAYLIGHT OR AT NIGHTTIME CREATING A DRIVING HAZARD. INFINITY HAS ADMITTED IT IS A DEFECT BUT REFUSES TO REPAIR IT.

Structure
Filed Jan 17, 2017MD

MY 2006 FX 35 DASHBOARD HAS BUBBLED. IT IS SO UGLY THAT WE HAD TO BUY A COVERING TO COVER IT UP. I AM VERY DISAPPOINTED THAT THIS IS HAPPENING TO A CAR THAT WE SPENT A LOT OF $ ON AND IS SUPPOSED TO BE A "LUXURY" CAR -- MY HUSBAND GOGGLED AND FOUND THERE WAS A RECALL IN 2015 ON 2006 INFINITY FX 35 AND ALSO FOUND THAT INFINITI ADMITTED TO USING A POOR MATERIAL ON THEIR DASHBOARDS WHICH WAS THE REASON THEY ARE ALL COMPLETELY FALLING APART AND BUBBLING UP. [XXX] CALLED IMMEDIATELY TO SEE HOW WE COULD GO ABOUT GETTING THE VEHICLE FIXED AND WAS ADVISED THE RECALL EXPIRED IN 2015 -- AND THAT A LETTER WAS NEVER SENT TO ME, IT WENT TO THE ORIGINAL OWNER (WE BOUGHT IT IN 2015) AND THERE WAS NOTHING THEY WOULD DO FOR US. THIS IS THE WORST CUSTOMER SERVICE WE HAVE EVER RECEIVED -- INFINITI SHOULD TAKE PRIDE IN THEIR VEHICLES AND SHOULD OWN THEIR MISTAKE AND PAY FOR ALL CUSTOMERS WHO HAVE BEEN AFFECTED -- THEY THEN ASKED HIM WHICH INFINITI DEALER HE WENT TO FOR SERVICING TO WHICH HE REPLIED I HAVE GONE TO THE ONE IN ANNAPOLIS, MARYLAND. TO REPLACE THIS DASHBOARD, IT WILL COST AROUND $1,500 OR MORE -- I WILL NEVER PURCHASE ANOTHER INFINITI AGAIN IF INFINITI DOESN'T DO THE RIGHT THING AND HELP OUT THEIR CUSTOMERS -- INADEQUATE NOTIFICATIONS WERE SENT OUT AND WERE NEVER FOLLOWED UP ON, I WAS NEVER ADVISED ANYTHING OF THIS BY MY LOCAL DEALER, AND NOW I AM BEING LEFT TO PICK UP THE PIECES FINANCIALLY. I AM DISGUSTED BY THE POOR CUSTOMER SERVICE WE HAVE RECEIVED AND THE UNWILLINGNESS TO HELP U

Air Bags
Filed Dec 20, 2016SC

TL* TAKATA RECALL THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/16/17*LJ UPDATED 02/21/17.*JB

Air Bags
Filed Nov 4, 2016IL

TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 1, 2016PA

I RECEIVED A LETTER IN THE MAIL FROM INFINITI INDICATING AN IMPORTANT SAFETY RECALL OF THE PASSENGER SIDE AIRBAG. THE LETTER INDICATED I WOULD RECEIVE A SECOND NOTICE SOON. I WAITED TWO WEEKS AND DID NOT RECEIVE AN ADDITIONAL NOTICE. I CALLED THE MAIN NATIONAL CONSUMER AFFAIRS DEPARTMENT AND A CASE WAS OPENED. I HAVE SINCE CALLED FIVE ADDITIONAL TIMES AND RECEIVED NO CALL BACK. NOTHING HAS BEEN DONE TO CORRECT THIS IMPORTANT RECALL. MY CASE NUMBER IS: [XXX]. THIS HAS HAPPENED IN THE PAST REGARDING THE BUBBLING OF MY DASHBOARD. THIS ALSO WAS A RECALL AND WHEN I FINALLY CALLED BECAUSE I DID NOT RECEIVE A NOTICE OF THIS PROBLEM, I WAS TOLD THAT RECALL HAD EXPIRED SO I NO LONGER COULD TAKE ADVANTAGE OF IT. I CONTINUE TO GET THE RUNAROUND EVERY SINGLE TIME I CALL OR EMAIL. I CAN NEVER GET ANSWERS OR ANYTHING FIXED. THIS IS INCREDIBLY FRUSTRATING ESPECIALLY WHEN THE LETTER INDICATED THAT PASSENGERS SHOULD NOT RIDE IN THE PASSENGER SEAT BECAUSE OF THIS RECALL AND DANGER. AGAIN I HAVE NOT HEARD ANYTHING FROM INFINITI AS PROMISED OR WHEN I HAVE CALLED. THE LAST TIME I SPOKE WITH A REPRESENTATIVE WAS ON SEPTEMBER 8. PLEASE HELP. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20 of 40 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20131000Routine
201214000Routine
201111000Routine
201013000Routine
200920100Routine
200835401Fatalities reported
200737410Routine
2006 — this page40700Routine
200594900Routine
2004120710Routine
2003611010Routine
20021000Routine

Compare every FX35 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 4, 2021. Source: NHTSA Office of Defects Investigation.