Owners filed 94 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 9 times.
When it fails
08950089,500 milesMedian miles at failure
61 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
25
3
0
4
Unknown or Other
12
0
0
0
Structure › Body
10
0
0
0
Latches/Locks/Linkages
9
0
0
0
Electrical System
9
0
0
0
Service Brakes, Hydraulic
3
1
0
1
Power Train
3
0
0
0
Structure
2
0
0
0
Service Brakes
2
1
0
0
Seats
2
0
0
0
9 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Air Bags › Frontal › Passenger Side › Inflator Module17V028000
Filed Jan 10, 2017152,554 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012 Nissan Versa hatchbacks originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A". Additionally, if not included in "Zone A" above, Nissan is recalling certain 2009-2010 Infiniti M35 and M45 and 2009 Nissan Versa sedans and hatchbacks originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B". Additionally, if not included in "Zone A" or "Zone B" above, Nissan is recalling certain 2005-2008 Infiniti FX35 and FX45, 2006-2010 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on June 8, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags › Frontal › Passenger Side › Inflator Module16V349000
Filed May 24, 2016413,852 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags15V287000
Filed May 15, 20151,090,569 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Air Bags15V226000
Filed Apr 17, 201512,606 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2004 Infiniti I35, 2003-2005 FX35 and FX45, and 2006 M35 and M45 vehicles originally sold, or currently registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Florida, Hawaii, Puerto Rico, the U.S. Virgin Islands, Saipan, Guam, and American Samoa, as well as Alabama, Mississippi, Louisiana, Texas, and Georgia, are included. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 16, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recall 14V-701.
Exterior Lighting › Headlights06V328000
Filed Aug 31, 2006105,200 vehiclesNissan North America, Inc.
Defect. DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' THE HEADLAMP ASSEMBLIES DO NOT MEET THE HEADLAMP PHOTOMETRIC VALUES REQUIREMENTS OF THE STANDARD.
Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY.
Remedy. DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200.
Exterior Lighting06V244000
Filed Jul 11, 2006105,200 vehiclesNissan North America, Inc.
Defect. DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAILED TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' A REAR COMBINATION LAMP ASSEMBLY DID NOT MEET THE REQUIREMENTS.
Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY.
Remedy. DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT AT 1-800-662-6200.
Fuel System, Gasoline05V555000
Filed Dec 13, 2005192,659 vehiclesNissan North America, Inc.
Defect. ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FUEL FILLER HOSE MAY CRACK AND RESULT IN FUEL LEAKAGE FROM THE HOSE WHILE REFUELING.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL FILLER HOSE. RECALL BEGAN ON FEBRUARY 27, 2006, FOR NISSAN OWNERS, AND ON MARCH 13, 2006, FOR INFINITI OWNERS. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Child Seat › Latch Strap05V338000
Filed Jul 26, 200590,016 vehiclesNissan North America, Inc.
Defect. CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE LOWER ANCHORAGE BRACKETS IN THE REAR SEATS DO NOT MEET THE LOCATION REQUIREMENT IN THIS STANDARD. THIS MAY CAUSE DIFFICULTY IN ATTACHING SOME CHILD SEATS TO THESE BRACKETS.
Risk. IF A CHILD SEAT IS NOT PROPERLY SECURED, THERE IS AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL REPLACE THE LOWER ANCHORAGE BRACKETS WITH MODIFIED BRACKETS TO ENSURE THAT THE STANDARD IS MET. THE RECALL BEGAN ON AUGUST 28, 2006. THE INFINITI Q45 MODEL VEHICLES ARE BEING CAMPAIGNED UNDER A SEPARATE RECALL (PLEASE SEE 05V374000). OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
What owners reported
Newest filings
Latches/Locks/Linkages › Doors › Latch
Filed May 21, 2020200,000 milesTN
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE DOOR LATCH ON THE REAR DRIVER'S SIDE DOOR CEASED AND WAS UNABLE TO BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A DESIGN FLAW ON THE DOOR WHICH CAUSED THE DEFECT. THE CONTACT HAD TAKEN THE VEHICLE INFINITI OF MEMPHIS (3060 N GERMANTOWN PKWY, BARTLETT, TN 38133) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE REGARDING THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS INOPERABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Electronic Stability Control (esc)
Filed Apr 25, 2020180,000 milesAZ
I CHANGED THE CAMSHAFT SENSOR BECAUSE IT GAVE ME AN ERROR CODE SINCE MY CAR WAS TAKING TOO LONG TO TURN OVER. THAN THE SLIP AND VFC OFF LIGHT CAME ON AND MY CAR WOULD JERK AND THE BRAKE LIGHT WOULD COME ON AND IT WOULD JUST STOP COMPLETELY. THAN I CHANGED A COIL AND THE OIL. NOW THE OIL IS COMPLETELY EMPTY WITHIN 2 WEEKS. AND I'M CONSTANTLY PUTTING GAS AND IT'S LIKE THE GAGE DOESN'T WORK. BECAUSE SOMETIMES IT'S COMPLETELY FULL AND THE GAGE WILL READ HALF TANK. NOW IT'S GIVING ME ANOTHER CODE AND SAYING THERE IS A MISFIRE. IF I TURN THE AC ON THE SHAKING IS WORSE AND IT SMELLS HORRIBLE.
Unknown or Other
Filed Mar 1, 2020130,000 milesWI
DASHBOARD / PANEL IS MELTING AND BUBBLING
Unknown or Other
Filed Jun 3, 2019CA
REAR PASSENGER DOOR LOCK ACTUATOR PROBLEM. WE HAD BEEN HAVING ISSUES WITH THE DOOR NOT BEING ABLE TO OPEN. THERE WERE TIMES THAT WE HAD OUR 7 MONTHS OLD DAUGHTER ON THAT SIDE AND WE COULDN'T OPEN THE DOOR. WE CAN HEAR IT CLICKS BUT NOT OPENING. THIS IS A SAFETY HAZARD ESPECIALLY IF ALL DOORS CAN'T BE OPEN BECAUSE OF THE FAULTY ACTUATORS!
Electrical System
Filed Apr 4, 2019161,000 milesCA
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE RPMS AND SPEEDOMETER INCREASED ALTHOUGH THE ACCELERATOR PEDAL WAS NOT PRESSED. DURING THE FAILURE, THE VDS AND SLIP WARNING SENSORS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Structure › Body
Filed Mar 12, 2019NY
OK THIS COMPLAINT IS ABOUT THE MELTING DASHBOARD ON MI VEHICLE IS NOT ONLY DANGEROUS TO DRIVE WHEN THE SUN IS IN FRONT OF YOU BECAUSE OF THE GLARE BUT COSMETICALLY LOOKS DISGUSTING, EVERY TIME SOMEONE GETS IN MY CAR ASKS ME IF MY CAR HAS SOME KIND OF DECEASED OR THEY EVEN MENTION CHICKENPOX AS A JOKE. I CONTACTED INFINITI ABOUT THE ISSUE END THEY TOLD ME THAT I JUST MISSED THE RECALL AND THEY COULDN'T DO ANYTHING ABOUT IT. WELL THE PROBLEM IS STILL THERE AND IS A FACTORY DEFECT THAT NOT ONLY ME BUT THOUSANDS HAS THE SAME PROBLEM. I ASK YOU FOR YOUR HELP TO SEE IF THIS PROBLEM COULD BE RESOLVED. I HEARD THAT MAZDA HAS RECALL ALL THEIR DEFECTIVE DASHBOARD AND I THINK THAT EVERY OTHER COMPANY SUCH AS LUXURY INFINITI SHOULD STAND BEHIND THEIR PRODUCT. I AM A FAMILY MAN WITH TWO KIDS 12 AND 7 AND I WOULD HATE TO THINK THAT SOMETHING CAN HAPPENED WHILE DRIVING WITH THIS DASHBOARD THAT MAXIMIZES THE GLARE DUE TO ITS CONDITION. I TOOK A FEW PICTURES TO SHOW YOU THE GLARE AND THE DEFECT. ALSO THIS HAPPENED IN NEW YORK WHERE I RESIDE AND EVERY SUMMER IT GETS WORST AND WORST.
Structure › Body
Filed Feb 26, 2019CT
THERE IS A RECALL NOT ISTED ON THIS SITE TO DO WITH THE MELTING/BUBBLING DASHBOARD. THERE COULD BE A HEALTH HAZARD WITH THE ADHESIVE AND INFINITI CLOSED THE RECALL AND IT IS NOT FOR THE LIFE OF THE VEHICLE
Unknown or Other
Filed Feb 6, 201962,000 milesCA
THE DASHBOARD OF MY 2005 FX35 SUV MELTED FROM THE RADIATION INTERNALLY. WAS THERE A RECALL THAT I HAD MISSED?
Air Bags
Filed Feb 20, 2018115,000 milesNY
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED INFINITI OF WILLIAMSVILLE AT (716) 633-9585 (LOCATED AT 8137 MAIN ST, WILLIAMSVILLE, NY 14221) WHERE IT WAS CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Air BagsCrash1 injured
Filed Feb 20, 201899,000 milesHI
CAR WAS IN A SMALL LOW SPEED FRONT END IMPACT. PASSENGER AIR BAG AND SEAT BELT DEPLOYED, ALTHOUGH NO PASSENGERS IN CAR. DRIVERS SIDE AIR BAG AND SEAT BELT DID NOT. CLEARLY THERE IS A PROBLEM WITH THE DRIVERS SIDE AIR BAG SEAT BELT AND DETONATOR. I NOW HAVE A CAR WITH A DEPLOYED PASSENGER SIDE AIRBAG AND SEAT BELT. ALSO ACAR THAT THE DRIVERS SIDE AIR BAG WILL NOT DEPLOY IF IN ANOTHER ACCIDENT. *DSY. *TR
Structure › Body
Filed Feb 6, 2018132,000 milesMA
I OPENED THE SUNROOF WHILE DRIVING ABOUT 60-70 MPH ON THE HIGHWAY AND THE GLASS OF THE SUNROOF COMPLETELY FLEW OFF THE CAR AND WENT UP IN THE AIR ABOUT 30-40 FEET. THE BREAK OR SEPARATION OF THE GLASS FROM THE ROOF WAS CLEAN SO THERE WAS NO DAMAGE TO THE SUNROOF MOUNT/BRACKET WHICH STILL OPERATES LIKE IT SHOULD WITHOUT THE GLASS. THIS IS VARY DANGEROUS AS IT COULD KILL SOMEONE DRIVING BEHIND ME. MY INSURANCE COMPANY SAID THAT THE SUNROOF GLASS SHOULD NOT BREAK APART FROM THE MOUNT OF ANY VEHICLE, THAT I SHOULD CONTACT THE MANUFACTURE. I CALLED INFINITI CONSUMER AFFAIRS AND THEY DO NOT WANT TO DO ANYTHING FOR ME.
Unknown or Other
Filed Nov 29, 2017TX
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD MELTED IN HIGH TEMPERATURES OVER THE COURSE OF A YEAR. THE CONTACT STATED THAT THE AREA WHERE THE AIR BAG WAS LOCATED WAS MELTED AND THE CONTACT BELIEVED THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST INFINITI (10495 SOUTHWEST FWY, HOUSTON, TX 77074 (713) 779-2800) WHERE THE TECHNICIAN STATED THAT THE MELTING DASHBOARD WAS COMMON. THE CONTACT WAS PROVIDED AN ESTIMATE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT TAKE ACTION OR OFFER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Unknown or Other
Filed Nov 16, 2017NJ
THE UNDERNEATH OF THE CAR IS COMPLETELY RUSTED. SPECIFICALLY THE EXHAUST SYSTEM AND ALL OF THE UNDERNEATH COVER. THERE WAS A RECALL ON OR ABOUT 2009, IT WAS SUPPOSEDLY REPLACED BUT THE UNDERNEATH IS COMPLETE ROTTED. PIECES HAVE BECOME LOOSE AND FALLEN OFF.
Air Bags
Filed Oct 28, 2017NJ
THE AIRBAG WAS RECALLED ON MAY 23, 2016 DUE TO THE TAKATA DEFECTIVE AIRBAGS. TILL TODAY INFINITI HAS FAILED TO PROVIDE A REPLACEMENT FOR THE DEFECTIVE AIRBAG CITING NO AVAILABLE PARTS. THEIR ADVICE IS ONLY NOT TO SIT IN THE SEAT WHERE THE DEFECTIVE AIRBAG IS PRESENT WHICH IS NOT AN ACCEPTABLE SOLUTION. I AM NOT SURE HOW MUCH LONGER I NEED TO WAIT OR IF THEY ARE JUST PLAYING THE WAITING GAME FOR MY CAR TO BE RETIRED BEFORE THEY NEED TO DO WORK ON IT.
Air Bags
Filed Oct 24, 2017128,000 milesSC
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT FOR MORE THAN TWELVE MONTHS. INFINITI OF CHARLOTTE (9103 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 251-2872) CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE TAKATA RECALL. THE CONTACT STATED THAT HE WAS PLACED ON A LIST TO BE NOTIFIED WHEN THE PART WAS AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Sep 19, 2017121,997 milesAZ
I NOTICED THE LOCKS ON BOTH BACK SEAT DOORS, PASSENGER FRONT SEAT AND BACK DOOR WERE NOT LOCKING/UNLOCKING USING THE REMOTE. THE ONLY WAY TO LOCK AND UNLOCK ALL DOORS (EXCLUDING THE DRIVER'S SIDE DOOR) IS MANUALLY. INTERMITTENTLY, THE REAR GATE DOES NOT UNLOCK. APPARENTLY THIS IS A COMMON PROBLEM WITH THAT MAKE, MODEL AND MODEL YEAR. IS THE DEALER RESPONSIBLE FOR THIS REPAIR SINCE IT'S UNDER 500 MILES AND IT STARTED HAPPENING AFTER PURCHASE, IF NOT BEFORE.
Structure › Body
Filed Sep 11, 2017CA
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THERE WAS SEVERE BUBBLING ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO GLENDALE INFINITI (812 S BRAND BLVD, GLENDALE, CA) WHERE IT WAS CONFIRMED THAT THE DASHBOARD WAS BUBBLING; HOWEVER, THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE BECAUSE THE CONTACT DID NOT HAVE THE EXTENDED WARRANTY NOTICE. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS NOT PROVIDED.
Air Bags
Filed Jul 25, 2017MD
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NATIONWIDE INFINITI OF TIMONIUM LOCATED AT 22 W TIMONIUM RD, TIMONIUM, MD 21093; (410) 561-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Jul 19, 2017CA
PLEASE SEE THE ATTACHED FILE.
Structure › Body
Filed Jun 12, 2017125,000 milesNY
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHEN THE VEHICLE WAS TAKEN TO THE MANHASSET INFINITI LONG ISLAND, NEW YORK DEALER FOR MAINTENANCE, IT WAS NOTICED THAT THE DASHBOARD WAS MELTING AND BUBBLING AROUND THE RADIO AND THE AREA WHERE THE WINDSHIELD MET THE DASHBOARD. THE VEHICLE WAS THEN TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED OF A RECALL THAT HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 9, 2020. Source: NHTSA Office of Defects Investigation.