Owners filed 120 complaints about this vehicle with federal regulators, most often about the latches/locks/linkages. It has been recalled 7 times.
When it fails
06000060,000 milesMedian miles at failure
80 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Latches/Locks/Linkages
21
0
0
0
Electrical System
17
0
0
0
Air Bags
15
0
0
0
Unknown or Other
11
0
0
0
Structure › Body
7
0
0
0
Structure
6
0
0
0
Fuel/Propulsion System
6
0
0
0
Fuel System, Gasoline
6
0
0
0
Visibility/Wiper
3
0
0
0
Service Brakes, Hydraulic
3
0
0
0
7 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module20V008000
Filed Jan 9, 2020307,962 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Air Bags › Frontal › Passenger Side › Inflator Module16V349000
Filed May 24, 2016413,852 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags15V287000
Filed May 15, 20151,090,569 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Air Bags15V226000
Filed Apr 17, 201512,606 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2004 Infiniti I35, 2003-2005 FX35 and FX45, and 2006 M35 and M45 vehicles originally sold, or currently registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Florida, Hawaii, Puerto Rico, the U.S. Virgin Islands, Saipan, Guam, and American Samoa, as well as Alabama, Mississippi, Louisiana, Texas, and Georgia, are included. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 16, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recall 14V-701.
Exterior Lighting › Headlights06V328000
Filed Aug 31, 2006105,200 vehiclesNissan North America, Inc.
Defect. DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' THE HEADLAMP ASSEMBLIES DO NOT MEET THE HEADLAMP PHOTOMETRIC VALUES REQUIREMENTS OF THE STANDARD.
Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY.
Remedy. DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200.
Exterior Lighting06V244000
Filed Jul 11, 2006105,200 vehiclesNissan North America, Inc.
Defect. DURING A CANADIAN COMPLIANCE TEST, CERTAIN SPORT UTILITY VEHICLES FAILED TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.' A REAR COMBINATION LAMP ASSEMBLY DID NOT MEET THE REQUIREMENTS.
Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND BY ENHANCING THE CONSPICUITY OF MOTOR VEHICLES ON THE PUBLIC ROADS SO THAT THEIR PRESENCE IS PERCEIVED AND THEIR SIGNALS UNDERSTOOD, BOTH IN DAYLIGHT AND IN DARKNESS OR OTHER CONDITIONS OF REDUCED VISIBILITY.
Remedy. DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT INFINITI AT AT 1-800-662-6200.
Fuel System, Gasoline05V555000
Filed Dec 13, 2005192,659 vehiclesNissan North America, Inc.
Defect. ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FUEL FILLER HOSE MAY CRACK AND RESULT IN FUEL LEAKAGE FROM THE HOSE WHILE REFUELING.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL FILLER HOSE. RECALL BEGAN ON FEBRUARY 27, 2006, FOR NISSAN OWNERS, AND ON MARCH 13, 2006, FOR INFINITI OWNERS. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
What owners reported
Newest filings
Exterior Lighting
Filed Dec 20, 2023CA
Hello dear infinity company. 1 problem is the seat belts, they don't tighten back. Problem 2: the headlights are very poorly lit and there are internal microcracks, the lamps are standard. Problem 3: Cruise control sometimes does not work and does not brake when approaching a vehicle. 4 the problem of moisture getting into the headlights and internal microcracks
Electrical System
Filed Feb 17, 202145 milesCA
ALWAYS SLIP VDS ON
Structure › Body
Filed May 28, 2020NJ
THE FRONT SIDE RAILS OF THE BODY OF THE VEHICLE HAVE CORRODED (RUSTED) FROM THE INSIDE AND HAVE PERFORATED THE EXTERIOR OF THE MEMBERS EXPOSING THEM TO FURTHER DAMAGE. IN MY OPINION, THE VEHICLE IS NO LONGER SAFE TO BE DRIVEN WITHOUT THE RISK OF THE MEMBERS COLLAPSING AND POSSIBLY CAUSING AN ACCIDENT. *TR
Unknown or Other
Filed May 26, 2020VA
THE DASHBOARD ON THIS VEHICLE IS SEVERELY DETERIORATING. 99% OF THE DASHBOARD IS HAS BEGAN TO MELT AND DEVELOPED MEDIUM TO LARGE SIZE AIR BUBBLES. WHEN IT IS SUNNY OUTSIDE THE BUBBLES CREATE A GLARE ON THE WINDSHIELD CAUSING DRIVING DISTRACTION. FROM RESEARCHING THIS MATTER, THERE ARE MANY CUSTOMER WHO ARE HAVING THE SAME ISSUE.*DT*JB *TR
Visibility/Wiper
Filed Apr 1, 202016,900 milesAS
DEAR SIR OR MADAM, MY NAME IS [XXX]. I’M OWNER OF INFINITI FX35 2003 [VIN [XXX] ] AND ACCORDING TOVINRCL.SAFERCAR.GOV/VIN/ I HAVE SEVERAL INCOMPLETE DEFECTS IN MY CAR. COULD YOU PLEASE CHECK THIS AND SUPPORT ME WITH PARTS REPLACEMENT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Unknown or Other
Filed Mar 17, 2020CT
MY CAR HAS 258000 HIGHWAY MILES IT'S WELL TAKEN CARE OF MAINTENANCE ALWAYS DONE ON TIME HAS NO ENGINE OR MECHANICAL ISSUES INSTEAD OF THE REVERSE I NOTICED ONE DAY IN 2019 MY CAR DIDN'T WANT TO GO IN REVERSE IT ALMOST FELT LIMP LIKE IT WAS IN NEUTRAL BUT I NOTICE WHEN I TAP ON THE GAS LIKE I'M TAPPING A CLUTCH ON A MANUAL CAR IT ENGAGES INTO REVERSE I TOOK IT TO A LOCAL TRANSMISSION MECHANIC AND IT WAS TELLING ME I MIGHT NEED A NEW TRANSMISSION AND I DON'T THINK I NEED A NEW TRANSMISSION BECAUSE THE TRANSMISSION WORKS FINE AND DRIVE AND IN EVERY OTHER GEAR BUT REVERSE I'VE BEEN AN XFINITI CUSTOMER FOR MANY YEARS AND I WOULD LIKE TO CONTINUE TO DO BUSINESS WITH YOU GUYS I JUST NEED HELP FIXING MY CAR I LOVE THIS CAR I FEEL LIKE SHE COULD RUN OVER 300,000 MILES I WOULD LIKE TO KEEP MY BABY IF YOU HAVE ANY SUGGESTIONS ON WHY MY REVERSE MAY NOT BE WORKING PLEASE NOW IF FOR SOME REASON MY ALL-WHEEL DRIVE LIGHT IS ON THE DASH AND THE SLIP LIGHT AND I THINK ONE MORE LIGHT BUT I CAN'T RECALL AT THE MOMENT I THINK MAYBE IT'S TDL LIGHT. MAYBE THATS CAUSING MY REVERSE NOT TO WORK.
Unknown or Other
Filed Mar 16, 202090,000 milesCT
THE DASHBOARD MELTS, CAUSE BY EXTREME HEAT IN THE SUMMER, IT WOULD SEEM LIKE THE DASHBOARD WAS MADE FROM CHEAP MATERIAL THAT CAN ONLY WITHSTAND VERY LOW TEMPERATURE. MY DASHBOARD HAS BUBBLE ALL OVER AND LOOKS AWFUL. HOW CAN SUCH GLOBAL RESPECTABLE COMPANY ALLOW THIS TO HAPPEN. I SPOKE TO SEVERAL PEOPLE WHO OWN THIS CAR AND THEY HAVE THE SAME COMPLAIN. I CAN BARELY TOUCH OR PUT ANYTHING ON MY DASHBOARD ESPECIALLY IN THE SUMMER WHEN THE TEMPERATURE IS HOT.
Electrical System
Filed Jan 9, 202051,000 milesOK
TL* THE CONTACT OWNS 2004 INFINITI FX35. THE CONTACT STATED THAT THE KEY FOB FAILED TO SECURELY LOCK THE DOORS WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO NISSAN OF MUSKOGEE LOCATED AT 841 N MAIN ST, MUSKOGEE, OK 74401, (888) 532-5718) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Unknown or Other
Filed Aug 1, 2019TX
MY DASHBOARD HAS MELTED AND IS VERY STICKY. I HAVE CONTACTED SWELL INFINITY BUT HAVE NOT GOTTEN A RESPONSE. I REALLY CAN'T DRIVE IT DURING THE DAY BECAUSE OF THE GLARE! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. GOD BLESS
Electrical System
Filed Jul 30, 2019TX
THE DASHBOARD IS MELTING,ITS ALL GOOEY. ITS MELTED SO BAD I CANT EVEN REPLACE THE RADIO.ALSO THE ACTUATORS RANDOMLY WORK AND THEIR ARE MULTIPLE COMPLAINTS ONLINE BUT NO RECALLS HAVE EVER BEEN MADE.
Structure › Body
Filed Jul 17, 2019179,535 milesCA
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD BUBBLED AND PEELED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 179,535.
Air Bags
Filed Apr 29, 2019CA
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CERRITOS AUTO SQUARE (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Oct 31, 2018151,000 milesGA
THE DASH BOARD IS MELTING SHOWING BUBBLING (IE:POPCORN LIKE BOILS) OVER ENTIRE DASH BOARD. I AM NOT THE ORIGINAL OWNER, HOWEVER, SEVERAL REPORTS OF THIS SAME CONCERN AS A RECALL ISSUE.
Air Bags
Filed Feb 26, 2018175,000 milesLA
WELL I DID SOME RESEARCH AND I FOUND OUT THAT THE AIR BAGS WERE RECALL SINCE MAY 24, 2016. WHEN I CONTACTED INFINITY THEY TELL ME NO. PLEASE HELP. RIGHT NOW IT FLASHING
Air Bags
Filed Nov 10, 2017SC
"TAKATA RECALL" - I RECEIVED A CARD NOTIFYING ME OF A RECALL OF MY VEHICLE BECAUSE OF FAULT WITH THE AIRBAG ON THE PASSENGER SIDE OF MY 2004 INFINITI FX 35 VEHICLE. I TRAVEL REGULARLY AND AM CONCERNED THAT MY VEHICLE IS UNSAFE AD THAT SHOULD MY VEHICLE EXPERIENCE AN IMPACT THAT ANYONE IN MY CAR MAY BE AFFECTED BY FLYING DEBRIS FROM THE DEPLOYMENT OF THE AIRBAG. I HAVE RECEIVED NO NOTIFICATION TO TAKE IT GET REPAIRED.
Structure
Filed Sep 14, 2017NJ
2004 INFINITY FX35. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD MATERIAL. *LD THE CONSUMER STATED THE DASHBOARD WAS COMPLETELY BUBBLED AND BLISTERED. THE DEALERSHIP WAS NOTIFIED. UPDATED 09/14/2017*JS
Structure › Body
Filed Aug 28, 201794,000 milesNY
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Air Bags
Filed Jul 28, 2017PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. AN UNKNOWN DEALER WAS CONTACTED FOR MONTHS AND PROVIDED NO TIMEFRAME CONCERNING PART AVAILABILITY. THE CONTACT WAS UNCERTAIN AS TO WHEN A FAILURE WOULD OCCUR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Visibility/Wiper
Filed May 2, 2017CA
BUBBLING/STICKY DASHBOARD/MELTING DASHBOARD
Electrical System
Filed Mar 1, 201772,000 milesIL
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND BUBBLES APPEARED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE THE AIR BAGS TO BE EXPOSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 9, 2020. Source: NHTSA Office of Defects Investigation.