Owners filed 91 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 1 time.
When it fails
05000050,000 milesMedian miles at failure
75 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
16
9
0
2
Air Bags
16
0
0
0
Suspension
8
0
0
0
Structure › Body
7
0
1
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
4
2
1
0
Electrical System
4
0
0
0
Unknown or Other
2
0
0
0
Suspension › Front
2
0
1
0
Steering
2
2
0
1
Service Brakes, Hydraulic › Pedals and Linkages
2
0
0
0
1 safety recall
Part 573 reports
Suspension09V124000
Filed Apr 16, 2009188,282 vehiclesHyundai Motor Company
Defect. HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
Risk. IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
What owners reported
Newest filings
Unknown or Other
Filed May 27, 2024MI
I noticed a clunking when stopping. My hired Mechanic claims the engine cradle is rusted through and needs replacement. I read it had a recall for this vehicle. 2004 Hyundai XG350 4 door sedan
Structure › Body
Filed Feb 6, 2023VT
Vehicle has a front rusted subframe in two spots on passenger side it will not pass inspection. it is Dangerous to keep driving it it looks like there is a recall on this issue in 04/2009, but it says 0 unrepaired recalls which is obviously not correct Manufacturer: HYUNDAI MOTOR COMPANY Mfr's Report Date: APR 14, 2009 NHTSA CAMPAIGN ID Number: 09V124000 EA08016 NHTSA Action Number: EA08016
Unknown or Other
Filed Jan 6, 2022IL
Car was inspected at mechanic during a routine oil change. Mechanic stated that the frame was rusted, which could affect the ability to safely operate the vehicle. I did a search and discovered that similar damage was noted in a recall 09-01-020 dated July 2009. Unfortunately, my vehicle was not included in the recall due to the manufacture date, but the same problem as the ones included in the recall exists.
Suspension
Filed Sep 17, 201990,000 milesNJ
THERE IS A RECALL FOR THE THIS VEHICLE BUT HYUNDAI DOES NOT HAVE IT FOR MY VIN.I BROUGHT THE CAR IN FOR A WHEEL ALIGNMENT AND THE REPAIR SHOP TOLD ME THAT THE SUB FRAME IS ROTTED AWAY THIS IS THE RECALL THAT THEY HAD FOR VEHICLES THE SAME YEARS AS MINE. I'VE BEEN INFORMED THIS IS A VERY VERY DANGEROUS UNFORTUNATELY WE CANNOT AFFORD BUY NEW CAR.
Structure › Body
Filed Sep 7, 2019152,000 milesIL
THERE IS VISIBLE RUST/CORROSION DAMAGE OF THE FRONT SUB- FRAME OF MY VEHICLE. THE FRONT SUBFRAME HAS THINNED AT RUSTED LOCATION. THE RUSTED SUB-FRAME IS CHEWED HALF OF MY SUB-FRAME. I AM WORRIED THAT CORROSION MAY PROGRESS AND MAY DETACH FROM THE SUB-FRAME, EVENTUALLY INCREASING SAFETY RISK. I HAVE NOTICED STEERING PULL.
Suspension
Filed Jul 29, 2019139,000 milesVA
I WAS DRIVING THE CAR DOWNHILL, APPROACHING A STOP SIGN. MY SUBFRAME ON THE PASSENGER SIDE OF THE CAR SNAPPED. THE FRONT PASSENGER SUBFRAME WAS RUSTED, AND BROKE. THIS CAUSED THE WHEEL TO COME IN CONTACT WITH THE WHEEL WELL, AND MADE IT VERY HARD TO STOP. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION, WITH NEAR INABILITY TO MOVE THE CAR AFTER I FINALLY CAME TO A STOP BY HAVING TO USE MY EMERGENCY BRAKE. ATTACHED IS A PICTURE OF THE SUBFRAME THE DAY OF THE INCIDENT, BEFORE IT BROKE. I DO NOT HAVE ONE OF IT BROKEN.
Fuel/Propulsion System
Filed Apr 22, 2019WA
OVER HEATING
Structure › BodyFire
Filed Sep 6, 2018135,000 milesFL
CAR WAS PARKED NEVER HAD ANY ISSUES WENT TO CRANK IT UO IT JUST BURDT INTO FLAMES AND BURNED TO THE GROUND ENGINE WAS SNOKING AND SNOKE COMING FROM UNDERNEATH AND WSS OIURING OUT FLAMES BURNED UP IN LIKE 20 MINUTES OR SO FIRE DEPARTMENT HAD TO COME PUT IT OUT CAR IS NOTHING BUT SCRAP METAL NOW.
Structure › Body
Filed Mar 26, 2018200,000 milesVA
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ABNORMAL VEERING AND THE STEERING COLUMN WAS LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. HALL HYUNDAI NEWPORT NEWS LOCATED AT 12872 JEFFERSON AVE NEWPORT NEWS, VA WHERE IT WAS DIAGNOSED AS SEVERE CORROSION ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Vehicle Speed Control
Filed Dec 17, 201769,241 milesIL
UNINTENDED ACCELERATION. WE HAVE REPORTED THIS DEFECT TO HYUNDAI DEALERS AND CORPORATE OFFICE TO NO AVAIL. U.S. TRANSPORTATION SECRETARY RAY LAHOOD, MARCH 2010, ANNOUNCED TWO MAJOR INVESTIGATIONS DESIGNED TO ANSWER SAFETY ISSUES OF UNINTENDED VEHICLE ACCELERATION FOR ALL MANUFACTURES. WHAT HAVE YOU AT NHTSA IDENTIFIED AND ADDRESSED AS POTENTIAL VEHICLE-RELATED CAUSES OF UNINTENDED ACCELERATION?
Service Brakes
Filed Nov 16, 201771,000 milesNY
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE BRAKE FLUID WAS FOUND LEAKING UNDERNEATH THE MIDDLE OF THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE METAL BRAKE LINE WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Power Train
Filed Oct 23, 2017TX
I HAVE BROUGHT IN MY VEHICLE FOR ALIGNMENT THREE TIMES TO TWO DIFFERENT PLACES, AND NO MATTER WHAT IS DONE TO REPAIR THE PROBLEM, THE VEHICLE ALWAYS PULLS HARD TO THE RIGHT. NOW THE MECHANIC IS STRAIGHT UP TELLING ME I SHOULD HAVE BEEN INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 09V124000 BUT THAT BECAUSE I AM NOT IN A SALT BELT STATE I DO NOT QUALIFY FOR THE RECALL. HOWEVER, THE NATURE OF THIS PROBLEM IS MAKING THE CAR DIFFICULT AND UNSAFE TO DRIVE. IF YOU ARE TRYING TO GO STRAIGHT FORWARD, YOU MUST KEEP SEVERAL POUNDS OF PRESSURE ON THE WHEEL TO PREVENT THE CAR GOING TO THE RIGHT. THIS HAS BEEN A PROBLEM SINCE WE BOUGHT THE CAR, AND WE HAVE SPENT SEVERAL THOUSANDS OF DOLLARS OVER THE YEARS TRYING TO RESOLVE THE ISSUE. NOW I SEE THERE IS A KNOWN PROBLEM WITH THIS CAR, I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE. THEY HAVE SPRAYED SALT ON THE BRIDGES OF HOUSTON EVERYTIME IT FREEZES. OUR CAR MOST CERTAINLY HAS BEEN EXPOSED TO SALT.
Wheels
Filed Jul 3, 2017104,000 milesNJ
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS, THE VEHICLE SLID AND THE CONTACT HEARD AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HUDSON HYUNDAI LOCATED AT 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304 201-333-3100) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Service Brakes
Filed Mar 31, 2017180,000 milesCA
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHILE DRIVING 30 MPH, THE BRAKES APPLIED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 180,000.
Air Bags
Filed Feb 27, 2017131,000 milesCA
THE RED AIRBAG LIGHT CONTINUES TO STAY ON AFTER MANY REPAIRS BY THE DEALER.
Vehicle Speed ControlCrash
Filed Oct 25, 2016104,000 milesAZ
CAR EXPERIENCED SPONTANEOUS ACCELERATION ENDING IN ACCIDENT THAT TOTALED VEHICLE. BACKED OUT OF DRIVEWAY, PUT CAR IN DRIVE, TOOK FOOT OFF BRAKE, DIDN'T YET ACCELERATE, CAR JOLTED WITH HIGH RPMS AND CAUSED ACCIDENT.
Suspension
Filed Jul 11, 201690,000 milesPA
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH OVER A BUMP, THE FRONT DRIVER'S SIDE WHEEL MADE CONTACT WITH THE WHEEL WELL AND THE FRONT WHEEL DID NOT FUNCTION PROPERLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Air Bags
Filed May 24, 201651,131 milesFL
AIRBAG LIGHT CAME ON IN 2011 AND WAS TOLD ENTIRE SEAT HAD TO BE REMOVED TO STOP LIGHT. COULD NOT AFFORD THE COST. RETURNED TO DEALER AGAIN IN 2014 AS HAD READ CONNECTOR UNDER SEAT MIGHT BE DISCONNECTED WHICH COULD BE CAUSING THE PROBLEM AND DEALER FOUND THIS TO BE TRUE AND SECURED THE CONNECTED AND THE LIGHT WENT OUT; HOWEVER, WITHIN FEW WEEKS, LIGHT CAME BACK ON AND HAS REMAINED ON SINCE. I DID NOT ASK THE DEALER ABOUT IT AGAIN, KNOWING I WOULD HAVE TO PAY FOR A MAJOR TAKE-OUT OF THE SEAT TO CORRECT. OVERALL, THE LIGHT HAS BEEN ON FOR AT LEAST 5 YEARS. I AM THE ORIGINAL OWNER. THE LIGHT CAME ON BEFORE MILEAGE WAS 51,131 AND MILEAGE IS CURRENTLY 83,486. I COVER THE LIGHT WITH ELECTRICAL TAPE AS IT DISTURBS ME THAT I CAN'T GET IT EASILY FIXED. I DOUBT IF THE AIRBAGS WORK BUT DON'T KNOW FOR SURE AND PROBABLY WON'T UNLESS I HAVE AN ACCIDENT OR A RECALL IS MADE FOR THE DEALER TO FIX THE PROBLEM.
Structure › Body
Filed Apr 26, 201672,000 milesPA
TL* THE CONTACT OWNS A 2004 HYUNDAI XG 350. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE REAR SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Air Bags
Filed Aug 14, 2015OR
TL* THE CONTACT OWNS A 2004 HYUNDAI XG350. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO RESET THE CODE SEVERAL TIMES AND REPLACED THE TOP PORTION OF THE DRIVER SIDE SEAT. IN ADDITION, AN AIR BAG WIRE FAILED. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO RESET THE CODE, BUT THE FAILURE RECURRED AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 16, 2009. Source: NHTSA Office of Defects Investigation.