2002 Hyundai XG350

Routine

Owners filed 60 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 3 times.

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

45 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2002 Hyundai XG350 problems

13 of the 60 complaints (22%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags8
201
Vehicle Speed Control · throttle and acceleration6
200
Suspension5
100
Engine and Engine Cooling › Engine · engine4
010
Fuel System, Gasoline · fuel system3
000
Suspension › Rear2
000
Power Train · transmission2
000
Fuel/Propulsion System · fuel and propulsion system2
000
Engine and Engine Cooling · engine2
000
Engine2
010

3 safety recalls

Part 573 reports
Suspension09V124000
Filed Apr 16, 2009188,282 vehiclesHyundai Motor Company

Defect. HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.

Risk. IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

Fuel System, Gasoline › Storage04V369000
Filed Jul 26, 2004919 vehiclesHyundai Caribbean-Puerto Rico

Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.

Risk. FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.

Fuel System, Gasoline › Storage › Tank Assembly04V178000
Filed Apr 9, 2004263,968 vehiclesHyundai Motor Company

Defect. SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.

Risk. FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Suspension
Filed Jan 27, 2021224,000 milesMO

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR UPPER CONTROL ARM DETACHED FROM THE FRAME DUE TO CORROSION. THE CONTACT ALSO STATED THAT HE NOTICED THE DRIVER'S SIDE REAR TIRE LEANING. THE CONTACT ALSO STATED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND INFORMED THEM OF THE FAILURE AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.

Power Train
Filed Sep 1, 202075,000 milesOR

THE TORQUE CONVERTER & TRANSMISSION FLUID PUMP ARE KNOWN TO BE DEFECTIVE IN THIS TRANSMISSION, THE F5A51 MITSUBISHI/HYUNDAI TRANSMISSION. MINE STARTED GOING OUT RECENTLY, AT 75K MILES! THIS PROBLEM/DEFECT IS ALSO VERY WELL KNOWN TO HYUNDAI/KIA/MITSUBISHI AND THEY CHOOSE TO IGNORE THE ISSUE & INSTEAD TRY TO BLAME THE OWNERS & CLAIM THAT WE'VE BEEN NEGLECTFUL OR ABUSIVE TO THE TRANSMISSION WHICH IS SIMPLY NOT THE CASE. I'LL SAY THAT AGAIN, HYUNDAI & MITSUBISHI KNOW OF THE MANUFACTURING DEFECTS IN THESE PARTS AS WELL AS DEFECTS WITH THE CRANKSHAFT IN THE ENGINE BUT CHOOSE TO IGNORE IT AND CLAIM THAT THEY ARE NOT RESPONSIBLE FOR THESE PROBLEMS. THERE ARE KNOWN DEFECTS THROUGHOUT THE WHOLE CAR, LUCKILY MINE IS ONLY HAVING ISSUES WITH THOSE TWO PARTS IN THE TRANSMISSION SO FAR. PLEASE HELP ALL OF THE OTHER OWNERS OF THE VEHICLES THAT HAVE THAT TRANSMISSION & ENGINE WITH EVEN GREATER PROBLEMS THAN MY OWN.

EngineFire
Filed Oct 16, 2018139,000 milesNJ

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

Engine
Filed Mar 8, 2018100,700 milesNJ

MY HYUNDAI XG 350 2002 HAD A LITTLE OVER 100,000 MILES ON IT. ON 2/12/2018, WHILE DRIVING ON A ROUTE 17 SOUTH IN MAHWAH, NJ, I HEAR A HIGH PITCH CRACKING SOUND WITH A SMOKE COMING OUT OF THE CAR AND SOON THE CAR BECAME DISABLED ON THE SIDE OF HIGHWAY ROUTE 17 S LEAKING A ENGINE OILS ALL OVER THE PLACE. AT THE BODY SHOP, THEY FOUND OUT THAT THE THE BOTTOM PART OF THE ENGINE GOT CRACKED WITH A ADULT-FIST SIZE HOLE LEAKING ENGINE OILS ALL OVER THE PLACE. THE OWNER OF THE BODY SHOP MENTIONED THAT IT IS HIS FIRST TIME TO SEE THE ENGINE GOT CRACKED WITH SUCH A BIG HOLE. IT APPEARS THAT THE ENGINE HAS A MAJOR DEFECT AND COULD HAVE CAUSED A MAJOR PROBLEM UNLESS THE DRIVER QUICKLY MOVED THE CAR TO THE ROAD SIDE BEFORE IT BECAME COMPLETELY DISABLED. I FEEL SO LUCKY THAT IT DIDN'T HAPPEN WHILE MY WIFE OR MY DAUGHTERS WERE DRIVING, AND IT HAPPENED TO ME, WHILE I WAS DRIVING. ONLY SLIGHTLY OVER 100,000 MILES AND THE ENGINES GOT CRACKED, UNBELIEVABLE.

Suspension
Filed Feb 4, 2016TX

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE CONTACT WAS GIVEN A BUY BACK OFFER FROM THE MANUFACTURER, BUT DECLINED THE OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/15/16.*JB

Fuel/Propulsion System
Filed Oct 29, 2014122,554 milesMA

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V178000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK THE DEALER, WHO INFORMED THE CONTACT THAT THE RECALL REMEDY WAS NOT PERFORMED ON THE VEHICLE. THE SPECIFIC ON THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,554.

Air Bags
Filed Oct 16, 201451,404 milesCA

IN 2007, WITH A LITTLE OVER 50,000 MILES ON MY CAR, THE AIRBAG LIGHT CAME ON. I WENT IN TO THE DEALER AND THEY SAID IT WAS A LOOSE WIRE AND RESET IT. SINCE THAT TIME, I'VE HAD SIX OTHER INCIDENTS UP THROUGH 2014 WITH THE AIRBAG LIGHT COMING BACK ON AND EVERY TIME THEY'VE RESET IT, IT HAS COME BACK ON. I HAVE EVEN HAD A MODULE REPLACED BUT IT DID NO GOOD. THE LAST TIME I WENT IN, THEY WANTED TO REPLACE THE PAD ASSEMBLY FOR $1,000 BUT WOULDN'T GUARANTEE IT WOULD WORK. THEY ALSO SAID IT MIGHT BE THE HARNESS BUT THAT PART COULDN'T BE OBTAINED. THEY ALSO SAID THEY COULDN'T GUARANTEE THAT THE AIRBAGS WOULD WORK!!! I HAVE LOOKED AT OTHER COMPLAINTS FROM SEVERAL WEBSITES AND SEE THAT THERE ARE DOZENS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SERIOUS DEFECT AND SHOULD BE RECALLED. I HAVE NO AIRBAGS. MY CAR HAS BEEN IN A MINOR TRAFFIC INCIDENT WHERE THE AIRBAG PROBABLY SHOULD HAVE DEPLOYED WHEN THE CAR HIT THE CURB BUT DIDN'T. THIS IS VERY DANGEROUS. *TR

Suspension
Filed Aug 17, 2014NY

REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR

Air Bags
Filed Mar 16, 201495,000 milesIA

AIR BAG WARNING LIGHT STAYS ON. AT FIRST THE LIGHT TURNED OFF BUT AFTER A WEEK IT TURNED ON AND HAS REMAINED ON. REPAIR SHOP SAID THE AIR BAGS MAY DEPLOY IN AN ACCIDENT BUT NOT CERTAIN. *TR

Electrical System
Filed Nov 6, 2013106,600 milesCA

DRIVING ON FREEWAY ON JULY 13, ODOMETER DROPS TO ZERO OR BOUNCES AROUND, CAN'T DETERMINE SPEED WHILE DRIVING, WARNING ENGINE LIGHT TURNS ON. 7/15/2013 DEALER REPLACED SENSORS SHOPPING ON JULY 28, ODOMETER DROPS TO ZERO AND WARNING ENGINE LIGHT TURNS ON 7/28/2013 DEALER REPLACED SENSORS DRIVING ON FREEWAY ON OCTOBER 6, ODOMETER DROPS TO ZERO 10/8/2013 DEALER REPLACED ODOMETER (MILEAGE WAS 108,700) DIVING ON FREEWAY ON NOVEMBER 2, ODOMETER DROPS TO ZERO, WARNING LIGHT TURNS ON HAVEN'T DECIDED WHAT TO DO WITH CAR. *TR

Fuel/Propulsion System
Filed Dec 14, 2012145,000 milesVA

EGR VALVE IS DEFECTIVE. AFTER READING SEVERAL FORUMS, THIS PART IS REPLACED A LOT. *TR

Fuel System, Gasoline
Filed Nov 22, 201182,000 milesFL

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL, THE FUEL SPEWED BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL VALVE WAS CLOGGED WITH CHARCOAL DROPS AND AS A RESULT, THE VALVES WOULD NEED TO BE REPLACED AND THE LINES WOULD NEED TO BE CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 83,718. UPDATED 12/20/11*LJ THE DEALER FOUND THE VENT VALVE CLOGGED WITH CHARCOAL. THEY DROPPED THE TANK AND CLEANED THE LINES AND REPLACED THE FUEL VENT VALVE. UPDATED 03/12/12

Tires
Filed Sep 8, 2011CA

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350 EQUIPPED WITH BRIDGESTONE POTENZA G019 GRID TIRES, SIZE P205/60/R16. DOT NUMBER WBXZ190. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE SIDEWALLS ON ALL OF THE TIRES WAS CRACKING AND THE TREAD WAS WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags › Frontal
Filed Aug 13, 201167,563 milesVA

HYUNDAI MOTOR CORPORATION AIR BAG WIRING HARNESS CONNECTOR DEFECT. NUMEROUS HYUNDAI MOTOR CARS, XG350, SONATA, ETC. HAVE FAULTY CONNECTORS WHICH PREVENT THE AIRBAG SYSTEM FROM WORKING. MORE THAN ONE DEALER HAS STATED IN WRITTEN SERVICE REPORTS(AVAILABLE FOR REVIEW) THE PROBLEMS LIE IN A FAULTY AIRBAG WIRING CONNECTOR IN THE WIRING HARNESS. THEY RESEAT THE PLUGS IN THE FRONT SEATS AND THEN THEY RESET THE 'COMPUTER' AND THE AIRBAG WARNING LIGHT GOES OUT, HOWEVER IT COMES BACK ON AGAIN AFTER A SHORT INTERVAL. THIS 'DEFECT' APPLIES TO NUMEROUS MODELS OF HYUNDAI CARS. IT IS DUBIOUS THE SYSTEM WILL WORK PROPERLY IN THE EVENT IT IS NEEDED IN AN EMERGENCY. *TR

Engine and Engine Cooling
Filed Jul 14, 2011VA

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11

Structure › Frame and Members
Filed Oct 4, 2010PA

DETERIORATED FRAME. *TR

Engine and Engine Cooling › Engine
Filed Aug 28, 2010135,000 milesOK

2002 HYUNDAI XG350 SUDDEN ACCELERATION WHEN STARTING OFF FROM A STOP. CAR STARTS OFF SLOW THEN SUDDENLY ACCELERATES CAUSING THE CAR TO LUNGE FORWARD. ALSO, CAR WILL RUN SMOOTH THEN START CUTTING OUT AND CAN'T GET THE CAR TO GO ANY FASTER THAN 40MPH. DEALER HAS REPLACED SEVERAL COMPUTER MODULES BUT DID NOT CURE THE SYMPTOMS. *TR

SuspensionCrash
Filed Apr 9, 201083,000 milesOK

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.

Steering
Filed Mar 5, 201030,000 milesTX

MY 2003 HYUNDAI POWER STEERING STOPS WORKING PROPERLY ANYTIME THERE IS STANDING WATER ON THE ROAD AND I DRIVE THRU THE WATER, BE IT A PUDDLE ON THE ROAD OR WATER THAT IS RUNNING ON THE ROAD AND CANNOT BE AVOIDED. THE STEERING BECOMES VERY HARD TO CONTROL AND AT SLOW SPEEDS CAN CAUSE THE MOTOR TO STALL. I HAVE HAD TO REPLACE THE POWER STEERING PUMP AND THE PROBLEM IS NOT OCCURRING BUT THERE HAVE NOT BEEN ANY SUBSTANTIAL RAINS IN THE AREA TO MAKE A DETERMINATION OF THAT CORRECTED THE PROBLEM. I HAVE WRITTEN TO HYUNDAI MOTORS WITH NO REPLY. *TR

Vehicle Speed ControlCrash
Filed Mar 3, 201065,000 milesCT

VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED. *TR

Air Bags
Filed Dec 29, 200997,000 milesFL

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL; WHICH INDICATES THAT THE AIR BAGS ARE INOPERATIVE. A TECHNICIAN FROM THE DEALER ADVISED HER TO BRING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHE WAS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 92,000.

Suspension
Filed Nov 10, 200950 milesRI

TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. DURING ROUTINE VEHICLE INSPECTION THE TECHNICIAN REPLACED DEFECTIVE STABILIZED BUSHINGS AND TIE RODS. ALSO THE SUB-FRAME WAS REPLACED ACCORDING TO RECALL CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED IN REFERENCE TO REIMBURSEMENT. THE MANUFACTURER REFUSED FINANCIAL RESPONSIBILITY FOR THE REPAIR COST ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 50. THE CURRENT MILEAGE WAS 90,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.

Air Bags
Filed Jul 24, 200974,432 milesIA

AIR BAG LIGHT CAME ON MY 2002 HYUNDAI XG350. CONTACTED THE DEALER I BOUGHT IT FROM, AND THEY CHECKED IT OUT FOR ME AND FOUND... "FOUND CODE B1378 SIDE AIRBAG RESISTANCE TOO HIGH, NEED TO REPLACE DRIVER SEAT BACK." WAS TOLD THIS WAS THEIR 3RD FROM THIS DEALER THAT NEEDED REPLACED, AND FOUND OUT FROM OTHERS THAT THEY HAVE HAD THE SAME SITUATION. WAS TOLD DUE TO THE DEFECT, COULD POTENTIALLY CAUSE THE AIRBAGS TO NOT DEPLOY WHEN IN AN ACCIDENT. THE LIGHT IS STILL ON AS THE PROBLEM HAS NOT BEEN FIXED YET. I STILL HAVE THE SEAT, AND LOOKING AT REPLACING IT SOON. *TR

Fuel System, Gasoline
Filed Jun 16, 200950,000 milesFL

WHEN ATTEMPTING TO FILL FUEL TANK READING EMPTY ON GAUGE, TANK KEEPS STOPPING LIKE THE TANK IS FULL OF GASOLINE, HYUNDAI NEW PORT RICHEY ADMITS THERE IS AN ISSUE WITH THE CHARCOL CANISTER AND THAT CHARCOL FLOATS UP THE FILL VENT BREATHER HOSE CAUSING THIS ISSUE AND SUGGESTS THAT THE CANISTER BE REPLACED. THIS START HAPPENING AT 50K MILES. *TR

Fuel System, Gasoline
Filed May 17, 200974,000 milesFL

FUEL FILLER NOT ALLOWING FUEL TO ENTER FUEL TANK WITHOUT CLICKING OFF, VENT ON GAS TANK TO CHARCOAL FILTER IS NOT FUNCTIONING CORRECTLY. CLICKS OFF LIKE TANK IS FULL WHEN TRYING TO FILL GAS INTO FILLER TUBE. HYUNDAI ADMITS THEY ARE AWARE OF THIS ISSUE. *TR

Suspension › Rear
Filed May 17, 200957,000 milesFL

LEFT REAR DRIVERS SIDE "THUMPING" NOISE AS CAR NEARED THE 60,000. MILE MARK, IT SEEMS THAT THIS IS REPORTED B Y HYUNDAI AS A WORN SHOCK BUSHING WHICH WEAR OUT NATURALLY (HYUNDAI'S WORDING) AND NEEDS REPLACING, OTHER FRIENDS HAVING HYUNDAIS HAVE GONE WELL PAST 60K AND HAVE NOT HAD THIS ISSUE, BUT WE CERTAINLY WILL NEVER PURCHASE OR RECOMMEND A HYUNDAI TO ANYONE, SINCE EVERYTHING SEEMS TO BE THE BUYERS ISSUE ACCORDING TO HYUNDAI. *TR

Air BagsCrash
Filed Sep 5, 200877,652 milesCA

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB

Air Bags › Frontal › Sensor/Control Module
Filed May 30, 200840,000 milesCA

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG LIGHT RANDOMLY FLASHED ON AND OFF ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND THEY STATED THAT THE AIR BAG CONTROL MODULE WAS DEFECTIVE. THE MODULE IS ENCLOSED IN THE BACK OF THE SEAT, WHICH MEANS THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THEY WOULD NOT COVER THE REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,500.

Electrical System › Instrument Cluster/Panel
Filed Apr 13, 200855,000 milesFL

NONE, NOTICED ONCE CAR WAS PURCHASED USED. *TR

Power Train › Automatic Transmission
Filed Apr 13, 2008FL

REVERSE IN TRANSMISSION CAUSES A SEVERE VIBRATION. *TR

Suspension › Rear
Filed Apr 13, 2008FL

47,000 MILES AND REAR LEFT DRIVERS AREA HAS A THUMP. *TR

Air Bags
Filed Feb 1, 200834,477 milesCA

AIRBAG WIRE HARNESS IS WORN DOWN DUE TO IT BEING LOCATED UNDER DRIVERS SEAT,CAUSING THE AIRBAG LIGHT TO COME ON AND EITHER INTERMITTENTLY STAY LIT OR REMAIN ON CONTINUOUSLY. THEREFORE, THERE IS NO WAY TO KNOW WHETHER THE AIRBAGS WILL DEPLOY OR NOT ACCORDING TO THE SERVICE REP. THE REPAIR IS NOT COVERED UNDER EXTENDED WARRANTY, EVEN THOUGH IT IS A VITAL PIECE OF SAFETY EQUIPMENT, AND DUE TO POOR DESIGN IT IS REGULARLY DAMAGED. I HAD THIS ISSUE ADDRESSED IN 2005, IT OCCURRED OCCASIONALLY AFTER THAT UNTIL LAST YEAR WHEN THE LIGHT CAME ON AND STAYED ON ALL THE TIME. I HAVE BEEN ON THE INTERNET AND THERE ARE MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE OCCURRING WITH THIS VEHICLE DATING FROM 2001, WHEN THERE WAS A RECALL ISSUED, ALL THE WAY TO 2006 WHEN THE MODEL WAS REPLACED BY A DIFFERENT ONE. ACCORDING TO THE REMARKS, PEOPLE HAVE HAD COLLISIONS WHERE NONE OF THE AIRBAGS DEPLOYED , OR THE CURTAIN AIRBAGS DIDN'T. THERE ALSO WAS A RECALL IN CANADA. HOW CAN A MANUFACTURER GET AWAY WITH SUCH POOR QUALITY DESIGN FOR SUCH AN IMPORTANT PIECE OF EQUIPMENT? *TR

Engine and Engine Cooling
Filed Jan 28, 200840,000 milesVA

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG AND SERVICE ENGINE LIGHTS CONTINUE TO ILLUMINATE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY 15 TIMES, BUT THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE DEALER RESET THE CODE, BUT THAT ONLY CORRECTS THE FAILURE FOR APPROXIMATELY A WEEK. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.

Vehicle Speed ControlCrash
Filed Jan 2, 200846,000 milesMD

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT WAS DRIVING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE ACCELERATED. THE VEHICLE CRASHED INTO ANOTHER PASSENGERS DRIVER SIDE DOOR. THERE WERE NO INJURIES. THERE WAS DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING LIGHTS PRESENT. THE PREVIOUS INCIDENT THE VEHICLE WAS AT A STOP SIGN AND IT ACCELERATED ON ITS OWN. THE VEHICLE IS BEING REPAIRED. THERE WAS NO POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 46000. UPDATED 01/29/08 *BF THE CONSUMER STATED DEALER HAD COMPLAINTS OF GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE. UPDATED 01/29/08 *TR

Engine and Engine Cooling › EngineFire
Filed Nov 19, 200760,000 milesIA

TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED IN THE GARAGE. THE VEHICLE HAD BEEN PARKED FOR 20 MINUTES. THE FAILURE OCCURRED WITHOUT WARNING. THE CRUISE CONTROL WAS ACTIVATED FOR 40 MILES BEFORE THE VEHICLE WAS PARKED. THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT HAS PICTURES, IF NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

Structure › Frame and Members › Underbody Shields
Filed Oct 30, 2007OH

THE POWER STEERING HOSE SPRANG A LEAK. I HAD THE CAR TOWED TO AN AAA SERVICE CENTER. THE TECHNICIAN EXPRESSED SHOCK WHEN THE CAR WAS PUT ON A LIFT BECAUSE OF THE AMOUNT OF FRAME CORROSION, ESPECIALLY IN THE CRADLE OF THE ENGINE, WHERE THERE WAS ACTUALLY A HOLE. HE SAID HE HAD NEVER SEEN THIS KIND OF PROBLEM IN A RECENT VINTAGE CAR (2002). I BOUGHT THIS CAR NEW AND IT HAS BEEN IN A GARAGE FOR MOST OF ITS LIFE. IT HAS FEWER THAN 90,000 MILES. I'M TOLD THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE ENGINE COULD FALL OUT AT ANY TIME. OTHERS SHOULD BE AWARE OF THIS PROBLEM. *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed Oct 14, 200768,000 milesIL

AS MY WIFE WAS PULLING INTO A PARKING SPOT, THE DRIVER'S SIDE LOWER BALL JOINT BROKE OFF AND THE WHEEL COLLAPSED. THE WHEEL, TIRE, FENDER, AXLE AND C/V JOINTS WERE ALL DAMAGED. MY WIFE WAS LUCKY THAT SHE WASN'T DRIVING AT A HIGH RATE OF SPEED AT THE TIME. WHEN I HAD IT TOWED TO THE DEALERSHIP I WAS TOLD THAT IT WAS NOT COVERED UNDER MY EXTENDED "BUMPER TO BUMPER WARRANTY" , BECAUSE IT WAS A WEAR ITEM. THE CAR HAS ONLY 68,000 MILES ON IT. IT IS A HYUNDAI XG 350. THE WARRANTY, QUALITY AND CUSTOMER SERVICE OF THE HYUNDAI CORPORATION IS DEFECTIVE AND UNRELIABLE. I WILL NEVER BUY OR RECOMMEND ANOTHER HYUNDAI PRODUCT. *JB

Suspension › Rear › Shock Absorber
Filed Dec 22, 200650,000 milesMD

WORSENING CLUNKING SOUND HEARD FROM THE LEFT REAR OF VEHICLE; DEALER DIAGNOSIS IS REAR STRUT DAMAGE CAUSED BY DEFECTIVE RUBBER BUSHINGS. SERVICE MGR RECOMMENDS REPLACEMENT OF BOTH STRUTS DUE TO COLLATERAL DAMAGE TO THE STRUTS. SERV MGR STATED THAT THIS PREMATURE PROBLEM IS COMMONLY SEEN IN THE XG AND SONATA MODELS, MANY FOUND WITHIN THE 60K WARRANTY PERIOD. ALSO STATED THAT FREQUENCY OF PROBLEM SHOULD BE CAUSE FOR TSB CONSIDERATION. *NM

Power Train › Axle Assembly
Filed Oct 27, 200630,250 milesNM

DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE AXLE FRACTURED UNDER NORMAL ROAD CONDITIONS. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO PROVIDED NO RESOLUTION. THERE WERE NO INJURIES SUSTAINED. UPDATED01/10/06. *JB

Vehicle Speed Control
Filed Oct 13, 200657,000 milesGA

THE ENGINE HAS PERIODS WHERE IT WILL ACCELERATE ON ITS OWN. THE ENGINE WILL RUN ROUGH WHILE AT THE SAME TIME THE RPMS WILL INCREASE DRAMATICALLY. THE VEHICLE WILL LURCH FORWARD WITH ONLY CONTROL OF THE BRAKE PREVENTING AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR THE 6TH TIME. THIS TIME WAS ONLY TWO DAYS AFTER THE VEHICLE WAS RETURNED AS "REPAIRED". THE VEHICLE WAS TOWED TO THE SHOP. DEALER HAS REPLACED SEVERAL COMPONENTS TO INCLUDE ELECTRONICS AND THE THROTTLE BODY. I WAS TOLD THAT THE LAST REPAIR INVOLVED ACTUAL REWIRING OF ACCELERATOR COMPONENTS BASED ON RECOMMENDATIONS FROM THE MANUFACTURER. THE PROBLEM IS A SERIOUS SAFETY CONCERN. *NM

Structure
Filed Jul 21, 200664,784 milesIN

DT*: THE CONTACT STATED THAT WHEN THE VEHICLE HIT A BUMP, THE ENGINE AUDIBLY MOVED UP AND DOWN WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE ENGINE MOUNTS WERE WEAK AND NEEDED TO BE REPLACED.*AK UPDATED 8/14/2006 - THE VEHICLES SHOCK ABSORBERS HAD TO BE REPLACED. THE CONSUMER BELIEVES THE ENGINE MOUNT REPAIR AND SHOCK ABSORBERS SHOULD HAVE BEEN COVERED UNDER THE VEHICLE'S WARRANTY. *NM

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices
Filed May 17, 200655,386 milesTX

I HAVE A 2002 HYUNDAI XG350. I BOUGHT IT USED IN JULY 2003, AT HUB HYUNDAI WEST IN HOUSTON, TEXAS I HAVE TO KEEP RETURNING IT TO THE HYUNDAI DEALER TO HAVE THE FUEL CANISTER VALVE REPAIRED. 3 TIMES SINCE I'VE OWNED THE VEHICLE. IT SEEMS WHEN I RUN MY CAR THROUGH A AUTOMATED CAR WASH 3 OR 4 TIMES THE CANISTER BECOMES SATURATED WITH WATER AND SHORTS OUT. I HAVE RECENTLY FOUND OUT THAT OTHER HYUNDAI VEHICLES ARE HAVING THE SAME PROBLEM. I ASK THE SERVICE MANAGER AT HUB HYUNDAI WEST IN HOUSTON, TEXAS IF HYUNDAI HAD ISSUED A SERVICE BULLETIN TO FIX THIS PROBLEM AND WAS TOLD NO. I WOULD THINK THAT SINCE THIS CANISTER IS AN ENVIRONMENTAL DEVICE THAT HYUNDAI SHOULD ISSUE A RECALL TO FIX THIS PROBLEM. *JB

Suspension › Front
Filed Dec 22, 2005245 milesCA

DT: THE CONTACT STATED THE RIGHT HAND SIDE OF THE VEHICLE WAS OUT OF ALIGNMENT BECAUSE THE CAMBERS WERE TOO FAR OUT. THE ALIGNMENT SHOP EXPLAINED TO THE CONTACT THE MAXIMUM OUT ON THE VEHICLE WAS 5.8 THIS VEHICLE WAS 5.5 ON THE RIGHT HAND SIDE AND 0.0 ON THE LEFT HAND SIDE. THIS CAUSED THE TIRES TO WEAR OUT QUICKLY EVEN WITH ROTATION. THE DEALERSHIP WOULD NOT PROVIDE ASSISTANCE. THE CONTACT WAS THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS NEVER BEEN IN AN ACCIDENT. *AK

Air BagsCrash1 injured
Filed Dec 12, 2005100,000 milesIN

IN A STRAIGHT FRONT-END CRASH OF 30+ MPH, ALL AIRBAGS FAILED TO DEPLOY. *JB

Air Bags
Filed Nov 28, 200538,000 milesMO

THE AIR BAG LIGHT STAYED ON AFTER STARTING THE CAR - ALL ELSE SEEMED OK. I CALLED THE DEALER AND HE SAID IT WAS NOT IMPORTANT THAT A CONNECTOR HAD PROBABLY JUST COME LOOSE AND THAT THE AIR BAG WOULD PROBABLY STILL WORK IF NEEDED. WHEN I TOOK IT TO THE DEALER HE REMOVED THE DRIVER'S SIDE SEAT AND SAID HE FOUND A BROKEN WIRE AND REPAIRED IT - AT A COST OF ABOUT $56 - FOR A CAR THAT HAS A "BUMPER-TO-BUMPER" WARRANTY. IT WAS SUGGESTED THAT WE MUST HAVE PUT SOMETHING UNDER THE SEAT THAT CAUSED THE WIRE TO BREAK WHEN THE SEAT WAS MOVED - THIS SEAT AUTOMATICALLY MOVES EVERY TIME THE CAR IS STARTED AND STOPPED. ABOUT SIX MONTHS LATER THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS THE PASSENGER'S SEAT THAT HAD A BROKEN WIRE UNDER IT. THIS SEAT IS MOVED LESS FREQUENTLY, BUT IT IS A POWER SEAT. AS FAR AS I KNOW THE ONLY THING UNDER THAT SEAT WAS A BOX OF TISSUES. AGAIN I WAS REQUIRED TO PAY FOR THE REPAIR. I BELIEVE THIS TO BE A DESIGN DEFECT IN THAT ANYTHING THAT IS ALLOWED TO GET UNDER THE SEAT WILL CAUSE THIS WIRE TO BE SEVERED AND PREVENT THE SIDE AIR BAGS FROM DEPLOYING. I HAVE NEVER HAD A CAR THAT HAD ANY PROBLEM WITH ITEMS UNDER THE SEAT. ALSO THIS DESIGN HAS A SORT OF "PAN" OR DEPRESSION UNDER EACH SEAT THAT TRAPS ANY LOOSE ARTICLE LEFT ON THE FLOOR WHEN THE CAR IS STOPPED AND IT SLIDES UNDER THE SEAT. IT NEVER SLIDES BACK OUT WHEN ACCELERATING. THIS SEEMS TO JUST MAKE THE PROBLEM WORSE. I DO NOT BELIEVE THAT ANY NORMAL ITEM LEFT ON THE FLOOR OF THE CAR SHOULD CAUSE THIS DAMAGE

Seat Belts › Rear/Other
Filed Nov 9, 200557,000 milesMD

DT: CONTACT STATED AFTER PUTTING GRAND SON IN CAR SEA. SHE GOT IN THE VEHICLE, LOOKED BACK, AND SAW THAT HE WAS BETWEEN THE SEAT BELT AND THE SIDE OF THE VEHICLE. HE SAID HE WAS CHOKING, THE SEAT BELT WAS AROUND HIS NECK. THE SEAT BELT WAS CUT TO RELEASE THE CHILD. SHE CUT THE SEAT BELT FROM AROUND HIS NECK. NO INJURIES WERE REPORTED. THE REAR SEAT BELT WILL BE REPLACED AT NO CHARGE. THE VEHICLE WAS UNDER WARRANTY.*AK

Air Bags › FrontalCrashFire2 injured
Filed Mar 28, 2005TX

WHILE MAKING A LEFT TURN CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE AT 55 MPH, AND THE AIR BAGS DID NOT DEPLOY. *AK THE DRIVER SUSTAINED BACK, NECK AND HAND INJURIES. THE CONSUMER IS STILL BEING TREATED FOR THESE INJURIES. THE PASSENGER ALSO SUSTAINED INJURIES. *BF *NM

Air Bags › Side/WindowCrash2 injured
Filed Mar 2, 200560,000 milesTX

WHEN T BONED AT 10 MPH ON DRIVER'S SIDE THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. CONSUMER WAS HOSPITALIZED. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Fuel System, Gasoline › Storage
Filed Feb 15, 2005TX

NO RESPONSE FROM DEALERSHIP TO CORRECT DEFICIENCY IN RECALL NOTICE.*AK

Air Bags › Side/WindowCrash
Filed Feb 15, 200571,000 milesNC

WHEN T BONED AT 40 MPH THE SIDE AIR BAGS DID NOT DEPLOY, AND THE ENGINE DROPPED. VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Complaints 1-50 of 60, newest first, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20061000Routine
2005144010Routine
200491140Routine
200320300Routine
2002 — this page60330Routine
20013100Routine

Compare every XG350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 16, 2009. Source: NHTSA Office of Defects Investigation.