2011 Hyundai Veracruz

Defect. Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk. An engine compartment fire while parked or driving can increase the risk of injury.

Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Defect. Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Risk. An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy. Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 197.

Defect. Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Risk. If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy. Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 121.

Defect. Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Risk. Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy. Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Defect. CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.

Risk. WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.

Remedy. CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to b

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the Starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it Dealer Buerkle Hyundai on August 1, 2024 at the location 3350 Hwy 61 North saint Paul MN 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonna cost me 8,000 for a use motor only for them to proceed with the recall on the vehicle at this moment I was asked to return the rental and tow my car outta there they won't fix it please help me resolve this issue since I bought this vehicle its been nothing but trouble and stress.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Hyundai Veracruz. The contact stated that the lights were abnormally dim on the instrument panel, while downshifting. In addition, it was discovered that engine oil was leaking onto the alternator. The vehicle was taken to a local dealer where it was diagnosed and confirmed that the vehicle was leaking engine oil onto the alternator. The vehicle was not repaired. The contact that that an unknown manufacturer's recall was performed on the vehicle related to the failure; however, the recall repair failed to prevent the failure from occurring. The manufacturer was made aware of the failure. The failure mileage was approximately 184,000.

My system has not failed at this point. However, I am very concerned about the potential ABS brake potential fire hazard. I have always kept my vehicle in the garage. Now I have to expose it to weather conditions. I am parking outside away from structures as instructed in the recall. I constantly transport 2 grandchildren in car seats in my Hyundai Vera Cruz. It is very frightening to think my vehicle could possibly catch on fire while driving as well as ignite in my driveway. I just received my recall notice a few weeks ago even though the automakers were aware of it for months. I would like to file a complaint as well as push for an immediate remedy. The issue could potentially be life threatening! Thank you! [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown

Tired of engine and electrical failures. As recently as 7/11/2023, I brought my vehicle, 2011 Veracruz Limited FWD suv, to the Brandon (FL) Hyundai delaer for a supposed recall repair. I brought in the car, and picked it up the following day, and was assured that the recall (due to "leaky head gaskets") was taken care as well as the CHECK ENGINE (CE) light - the alternator was NOT replaced (as I had replaced it on 6/28/23 [$241.86 + tax]) with the excuse "it had passed all tests". A couple of days later, the CE light came back. I brought in the car again 7/24/23 and was told upon pick up THAT SAME DAY, that the engine "had a connector loose". Back on the road again, on 7/27/23 the CE light came up again. I decided to check the car myself and noticed: #1. NO (recall related) WORK had been done!!; #2. I decided to see what the CE light meant (P0420) so I removed the Bank 1 Catalytic converter and was astounded at the enormous amount to oil leaking and covering every nook and crany of the front engine - pictures included!! I purchased a new exhaust manifold gasket ($23.30 + tax) and throttle body spray cleaner ($38.43 + tax) to repair and take it back to the dealer for a thorough check up - keeping my fingers crossed. This has been the latest expenses in a litany of expenses (tools, parts, chemicals, related accesories), time off, trips to the dealer and what not in the history of this suv since I purchased back in 8/2010. Hyndai has refussed to pay a penny for all my expenses o

ENGINE FAILED DUE TO OIL LEAKAGE

The car would not start so we had it towed to a local repair shop. (The closest Hyundai dealer is located 91 miles (182 round trip). The local shop diagnostics indicated an oil leak in the valve cover gasket which dripped onto the alternator and the drive belt. The obvious way to fix the problem was to replace the valve cover gasket, the alternator and the drive belt. The parts were obtained from an online parts distributor. The diagnostic work was done by the shop and the labor was performed by a well known Master Mechanic with over 25 years of experience and is recognized by the ASE. I filed several claims with Hyundai who keep coming up with reasons why they can't pay the claim for a total $600.00 out of pocket cost. The car was fixed 7/9/2021 and has run great since then with no leakage! I have filed claims several times and each time they request more documentation be furnished. The latest rejection is dated 5/16/2023 and Hyundai has assigned a Consumer Case #21314437.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Recall 197. Oil leak from valve cover gasket. Hyundai has refused to repair this. I've broken down 2 times in the last year. I've spent over $2000 on repairs. Hyundai refuses to reimburse me or repair the vehicle. What can you do to help.

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 10 MPH and parking, the engine stalled. The contact stated the battery and ignition key warning lights were illuminated. The contact stated that the stalling had occurred previously. The contact had taken the vehicle to a local dealer who diagnosed that there was an oil leak on the alternator and starter and both needed to be replaced. The contact stated that he had NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) completed and he related the failure to the previous NHTSA Campaign. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

The contact owns a 2011 Hyundai Veracruz. The contact initially received notification of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling). The contact called the dealer and was informed that the parts for the repair were not available. The contact then stated that an abnormal knocking noise started coming from the vehicle while driving. The dealer was called back and an appointment was made for the service. The day prior the appointment, while driving 60 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to Bob Johnson Toyota (3399 W Henrietta Rd, Rochester, NY 14623) where she was informed that the engine had failed and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

The contact owns a 2011 Hyundai Veracruz. The contact stated the battery light was previously flashing. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. Parts distribution disconnect. The approximate failure mileage was 125,000. Repair was finally made four months after taking the vehicle to the dealership. Vehicle is running now; however, manufacturer refuses to reimburse expenses related to replacing the vehicle battery, which was damaged by the original recalled defect. Contact submitted a claim to manufacturer for reimbursement, but was denied with no reason given. Documentation of this damage and its cause was created by the dealership and was provided to manufacturer.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2011 HYUNDAI VERACRUZ. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO A SAFETY RECALL.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving 35 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road with assistance. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to the independent mechanic who diagnosed that there was oil leaking from the front cylinder bank cover gasket and dripping onto the alternator. The contact stated that the alternator was replaced for a second time however, the failure persisted. The contact also stated the vehicle had an abnormally strong burning oil odor. The contact received the recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The manufacturer also advised the contact to rent a vehicle and she would be reimbursed later. The vehicle was not repaired. The approximate failure mileage was 179,000.

The contact owns a 2011 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received a recall notification for NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2011 HYUNDAI VERACRUZ. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO OIL LEAK ON ALTERNATOR SAFETY RECALL.

The contact owns a 2011 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

It has been over 8 months after I received 1st recall notice last 11/2020. Hyundai Motors America keep sending interim notices only, so I brought my SUV to Hyundai dealership at Dublin last 4/2020. The one of mechanic informed me that he couldn't provide recall services since there are no remedy yet. I think it should be enough time to get remedy but they just don't care about customer's safety at all. Thank you

The contact owns a 2011 Hyundai Veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of NHTSA campaign number 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 100,000.

The contact owns a 2011 Hyundai Veracruz. The contact stated that while operating the vehicle, there was an odor of burning oil present. The vehicle was taken to the local dealer who diagnosed that oil had leaked from the front cylinder valve cover onto the alternator. The vehicle was not repaired. The contact indicated that the vehicle was included in NHTSA campaign number: 20V705000 (Engine and Engine Cooling) but the repair was not yet determined by the manufacturer. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 189,000.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that no parts were available for the recall repair. The contact stated while driving at various speeds, several unknown warning lights illuminated and there was no power to the window. The vehicle stalled and the contact’s husband was able to restart the vehicle and drive to an independent mechanic before the vehicle was towed to the residence. The dealer was contacted and informed the contact that the parts were not yet available. The vehicle was not repaired. The manufacturer was notified and informed the contact that the remedy was not yet available. The failure mileage was approximate 140,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available. The contact stated while pulling into a parking lot, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the front cylinder bank gasket cover was leaking oil onto the alternator which caused damages to the engine. The alternator was replaced. The contact mentioned NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) as a possible solution to the failure however, the Vin was not included. The manufacturer was notified of the failure and offered to reimburse the contact however, no further assist was provided. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the vehicle was leaking engine oil. The failure mileage was approximately 160,000. Parts distribution disconnect.

This complaint is for NHTSA Recall Number 20V-705/Hyundai Recall Number 197. This recall notice has been out for almost 6 months now and there is still no remedy or any help from Hyundai corporate or local dealerships. My car has been sitting un-useable for the past month because of this recall and no dealership will take my car. I have called Hyundai USA and there is nothing they can do for me. This recall has gone for far too long.

At about 60mph in a passing lane going up a fairly steep hill, I pressed the accelerator to downshift while passing. The accelerator pedal pulled away from my foot toward the floor. The car began uncontrollably accelerating. I was able to override this with the brakes, but each time I took my foot off the brake the car again downshifted and accelerated maximally. This was repeated at least five times. Shifting into neutral resulted in a high revving engine on three occasions. Turning cruise control on and off or canceling had no effect. I was able to stay on the brakes and get off the highway. I then shifted into neutral and the engine started over revving. I then turned off the ignition and restarted the car, which to this point is behaving normally. The floor mat was not interfering with the accelerator. The accelerator distinctly pulled away from my foot and went to the floor. There was no pedal confusion.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable due to being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was experiencing oil buildup on the engine, which, was confirmed by the dealer. The approximate failure mileage was 160,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number 20V705000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was repaired on seven occasions for failures related to the recall. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 20 mph and making a left turn, the vehicle loss motive power without warning. The vehicle was towed an independent mechanic who diagnosed that the alternator had failed and needed to be replaced. The alternator was replaced and the failure was remedied. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the vehicle had previously been serviced under the NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the failure occurred. The failure mileage was 64,000.

2011 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO OIL LEAK ON ALTERNATOR. THE CONSUMER STATED MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME DETERMINING A FIX FOR RECALL 121, CAMPAIGN 197. THE DEALER WAS UNABLE TO DETERMINE WHEN A REMEDY WOULD BECOME AVAILABLE. THE CONSUMER STATED THE VEHICLE WAS EMITTING A TOXIC ODOR FROM THE REAR AREA. VARIOUR WARNING LIGHT ILLUMINATE ON THE DASHBOARD.

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.

The contact owns a 2011 Hyundai Veracruz. The contact received a notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

We purchased the vehicle in 2016 from a dealer with a known recall because of an oil leak. That was fixed in the first month of purchase. Fast forward to summer of 2019, we have the same issue. We purchased a new alternator ourselves after finding the first one terribly messy with oil, replaced it, and continued on. The oil leak continued. Jump to Christmas 2020, it dies again. Replaced the battery and the alternator this time. Less than 2 weeks later we get a letter stating there is a recall and they're working on a fix. It is now May 2021 and no fix has been announced. With the amount of travel we've done over the last 2 years (less than 20k miles), you'd think it would hold a while longer. Think again. This week the alternator dies again and I have an appointment set for 3 weeks from today with a Hyundai dealership, and no recall in sight. I'm getting pretty frustrated with Hyundai as they know about the problem, tried to patch it up 5 years ago, and just now are finding that the fix didn't work for a handful of vehicles. We are out of a car and Hyundai isn't taking any responsibility for it. Luckily my family is handy and we can replace parts like this in just a few hours on a weekend, but a part that's supposed to last for years has been replaced 3 times in the last 2 years. Unacceptable.

RECALL 197: no fix yet? 2011 Veracruz AWD Limited May 19, 2021 Car quit operating. Shut down after little warning. Instrument panel lit up indicating some sort of problem, then no power. Unable to restart. Had Veracruz towed to the nearest repair shop East County Auto on hwy 12 ( Glenoma, WA) only 33 miles from breakdown. Feel like this car is Unsafe, AND hoping to get a fix so it can be safe. Hyundai says a fix is coming in a recent letter, but I have a PROBLEM with this car NOW. Will proceed with diagnostic efforts, repair if possible, and wait for Hyundai permanent fix or reimbursement. Feel that Hyundai is responsible for an immediate solution to this problem. LIVES ARE ON THE LINE!

THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILURE WAS DUE TO OIL LEAKING FROM THE VALVE COVER GASKET ONTO THE POWER STEERING BELT. THE CONTACT STATED THAT IT WAS THE THIRD TIME THAT THE FAILURE HAD OCCURRED. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED ANOTHER DEALER – POTAMKIN HYUNDAI, WHERE THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED. THE SECOND TIME THE VEHICLE WAS TAKEN TO Delray Acura AND BOTH VALVE COVER GASKETS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE REMEDY MAY OR MAY NOT BE AVAILABLE BY JUNE, 2021. THE FAILURE MILEAGE WAS 85,807. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED MULTIPLE POWER FAILURES DUE TO INABILITY TO REMEDY THE SAME PROBLEM OUTLINED IN HYUNDAI'S RECALL.

HYUNDAI ANNOUNCED THE FOLLOWING RECALL IN NOVEMBER 2020. TO DATE THEY HAVE DONE NOTHING TO REMEDY THE PROBLEM. MY VEHICLE HAD THIS PROBLEM AND FAILED WHILE DRIVING ON THE FREEWAY IN 2016. I REPAIRED THE PROBLEM BACK THEN AT MY EXPENSE BUT MY VEHICLE SHOULD BE ASSESSED BY HYUNDAI AND CLEARED OR ADDITIONAL REPAIRS MADE. I AM WAITING OVER 6 MONTHS FOR A REMEDY ON A RECALL THAT WAS ORIGINALLY ANNOUNCED IN 2014 AND REISSUED IN 2020 BECAUSE OF HYUNDAI'S FAILURE TO ADEQUATELY ADDRESS THE PROBLEM. NOV 13,2020 MANUFACTURER RECALL NUMBER197 NHTSA RECALL NUMBER20V705000 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA IS RECALLING CERTAIN 2007-2012 VERACRUZ VEHICLES THAT WERE PREVIOUSLY RECALLED UNDER RECALL NUMBER 14V-415. AN INOPERATIVE CHARGINIG SYSTEM CAN RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTHTOWNE HYUNDAI OF RIVERDALE (7665 GA-85, RIVERDALE, GA 30274, (770) 471-1000) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE OVERHEATED WITH AN ABNORMAL OIL BURNING ODOR IN THE CABIN OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. PARTS DISTRIBUTION DISCONNECT.

TL*THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ROHRMAN HYUNDAI (304 SAGAMORE PARKWAY, NORTH, LAFAYETTE, IN 47904, (765) 448-1502) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS THEN TAKEN TO WEBB HYUNDAI MERRILLVILLE (1000 W 81ST AVE, MERRILLVILLE, IN 46410, (219) 249-4961) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT HAD TAKEN HIS VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THERE WAS AN OIL LEAK COMING FROM THE FRONT CYLINDER BANK COVER GASKET. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. ANTWERPEN HYUNDAI CATONSVILLE (6440 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 747-3333) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTIFICATION FROM HUUNDAI MOTOR AMERICA REGARDING A SAFETY RECALL WITH ENGINES LEAKING OIL FROM THE FRONT CYLINDER BANK'S VALVE COVER ONTO THE ALTERNATOR. AS A RESULT, IT DAMAGED THE ALTERNATOR RESULTING DISABLEMENT OF THE CHARGING SYSTEM. THE ENGINE SHUT OFF AND CNA INCREASE THE RISK OF CRASH. I TOOK IT IN TO THE DEALERSHIP AND CALLED THEIR CUSTOMER SERVICE (3/18/21 CASE # 18073112) AND THEY SAID THEY HAVE NO RESOLUTION. NOW, MY CAR IS COMPLETELY NOT DRIVABLE. I HAVE TO TAKE IT TO A MECHANIC SHOP TO REPLACE THE GASKET AND ALTERNATOR. I FIRMLY BELIEVE THAT HYNDAI MOTOR SHOULD BE RESPONSIBLE FOR THE COST.

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SANSONE HYUNDAI (90-100 US-1, AVENEL, NJ 07001, (888) 566-5311) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR IS SMOKING DUE TO RECALL ISSUES

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT ENGINE OIL WAS LEAKING ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO HYUNDAI OF SOUTH BRUNSWICK (3905 US-1, MONMOUTH JUNCTION, NJ 08852) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.