PURCHASED JANUARY 2016 - LIMITED AWD WITH FACTORY INSTALLED TOW HITCH. IMMEDIATELY NOTICED FLICKERING INTERIOR LIGHTS AND BOTH HEAD LIGHTS LEAKED, ONE SIDE HAS BEEN REPLACED. LATER ON DEVELOPED HARD START UPS, SHIFTING AND ACCELERATION ISSUES. ALONG WITH INTERMITTING FRONT SAFETY SENSORS AND A GLITCHING CENTER CONSOLE/BACK UP CAMERA. 7,500 MILES IN THE AC STOPPED WORKING FROM FREEZING OVER. TOOK TO DEALER WHILE ON VACATION AND DISCOVERED A MELTED FUSE BOX COVER AND BURNT TOW HITCH/ECU WIRES WITH AN ABUNDANCE OF CORROSION. DEALERS COULD NO CONFIRM RESPONSIBILITY OF THE TOW HITCH HARNESS, CLAIMED IT WAS NOT FACTORY INSTALLED WHEN IT WAS FACTORY INSTALLED AND EVEN ON THE ORIGINAL WINDOW STICKER. WE CALLED HYUNDAI CORPORATE EVERYDAY FOR OVER A WEEK BEGGING FOR HELP WITH NO CALL BACKS. ROADSIDE WOULD NOT COVER A TOW TO THE SELLING DEALER. ENDED UP DRIVING OURSELVES AN HOUR SOUTH TO THE DEALER WHERE IT WAITS FOR A HYUNDAI ENGINEER TO FLY IN AND LOOK AT IT. THERE ARE RECALLS FOR THIS WIRING HARNESS IN OTHER MODELS, THE DEALER WASN'T EVEN ABLE TO ORDER A REPLACEMENT PART BECAUSE IT WAS DISCONTINUED. WE WERE NEVER NOTIFIED OF THIS AND THERE ARE NO RECALLS CURRENTLY OUT FOR OUR CAR. WE CONSIDER THIS A LIFE THREATENING ISSUE AS THE MELTING WIRES ARE A SERIOUS FIRE HAZARD ALONG WITH THE UNRELIABLE TRANSMISSION AND SAFETY SENSORS.
2016 Hyundai Tucson complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
AT SEEMINGLY RANDOM TIMES, THE TRANSMISSION WILL SLIP COMPLETELY OUT OF GEAR AND THE ENGINE WILL JUST REV BUT NOT MOVE THE CAR. FEELS LIKE THE CAR IS IN NEUTRAL GEAR AND JUST REVVING THE ENGINE. ALMOST GOT HIT FROM A CAR AS WE PULLED OUT TO TURN RIGHT FROM A STOPPED POSITION AT A STOP LIGHT, PUSHED ON THE ACCELERATOR, AND THE CAR WOULD NOT MOVE AT ALL. JUST REVVED FOR ABOUT 5-6 SECONDS BEFORE FINALLY GOING INTO A GEAR AND MOVING THE CAR. VERY DANGEROUS SITUATION!! JUST WENT TO THE DEALER TO DAY TO HAVE IT LOOKED AT AND THEY SAID NOTHING WAS WRONG AND THE CAR WAS "WORKING AS DESIGNED."
VEHICLE DOES NOT MOVE FROM A STOPPED POSITIONING A CITY STREET HAS OCCURRED RANDOMLY 4 TIMES IN FIRST 2900 MILES. VEHICLES CURRENTLY HAS 3100 MILES. AFTER STOPPING AT A STOP SIGN, I DEPRESSED ACCELERATOR TO START MOVING AGAIN AND THE ENGINE REVS TO 3000-4000 RPMS,, BUT CAR DOES NOT MOVE. IT DOES NOT MOVE!!!! RELEASE ACCELERATOR, DEPRESSED ACCELERATOR AGAIN AND CAR JERKILY MOVES FORWARD AFTER 4 TO 5 SECOND HESITATION. TAKEN TO DEALER TWICE, AT FIRST VISIT NO ERRORS CODES FOUND AND DEALER ATTEMPTED TO EXPLAIN AWAY PROBLEM "AS THIS IS HOW THE NEW TRNSMISSION WORKS, IT HAS A SMALL HESITATION". SECOND TIME AT DEALERSHIP LAST WEEK FOR THIS RECURRENT PROBLEM. AFTER STOPPING, ENGINE REVS BUT CAR FAILS TO MOVE. AGAIN, NO ERROR CODES FOUND NOR DID CAR EXHIBIT PROBLEM FOR SERVICE TECH. DEALERSHIP TOLD ME TO CALL HYUNDAI CONSUMER RELATIONS TO LOG THE PROBLEM. THIS IS A SAFETY PROBLEM THAT NHTSA SHOULD LOOK INTO AS MANY OTHER ARE ALSO HAVING THIS PROBLEM.
WHEN STOPPED AND HITTING THE GAS PEDAL THERE HAVE BEEN OCCASIONS THAT THE TRANSMISSION WILL NOT ENGAGE AND THE VEHICLE WILL REV THE ENGINE AS IF IN NEUTRAL. THIS HAS HAPPENED TWICE, ONCE GOING UPHILL AND I HAD TO WAVE GARS BEHIND ME TO PASS. 1.6T ENGINE WITH THE DCT. THE DEALER SAYS THAT THIS IS THE VEHICLE'S WAY OF NOT HURTING THE TRANSMISSION. HOWEVER IT DOESNT SEEM TO ME, AN AVERAGE DRIVER WHO HAS OWNED MANY CARS AS IF THIS WOULD BE SAFE OR NORMAL FOR ANYTHING MOVING ON A ROAD.
PURCHASED NEW TUSCAN AND HAS 200 MILES ON IT. MY WIFE STARTED BACKING UP INTO OUR GARAGE AND WARNING LIGHT CAME ON STATING NOT TO DRIVE CAR DUE TO TRANSMISSION OVER HEADING. THE CAR WAS TOWED TO DEALER. AFTER A DAY THEY ADVISED US NOT TO DRIVE THE CAR IN THE ECO MODE AS THE TRANNY HEATS UP. I'M CONCERN THAT MY WARRANTY WILL RUN OUT AND THIS WAS SUCH A PROBLEM , IT WOULDN'T GET FIXED. I'M SURE ALL THE TESTS FOR MILEAGE WAS DONE IN THIS ECO MODE. PLUS SOMEONE NEEDS TO LOOK INTO THE FACT WHEN BACKING UP, IF YOU TAKE YOUR FOOT OF ACCELERATOR THE CAR ROLLS FORWARD. SOMEONE IS GOING TO GET RAN OVER THIS IS A MAJOR FLAW AND NEEDS TO BE ADDRESSED.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000.
PROBLEM CONCERNS THE 7-SPEED DUAL CLUTCH TRANSMISSION. CLUTCH PLATES IN THE TRANSMISSION MAY NOT ENGAGE IN DRIVE OR ANY FORWARD GEARS AFTER STOPPING AT AN INTERSECTION, TOLL BOOTH, ETC. WHEN YOU APPLY POWER TO MOVE FORWARD THE CLUTCH PLATES INSIDE THE TRANSMISSION WILL NOT ENGAGE. EVEN PUTTING THE VEHICLE IN 1ST (VS DRIVE) DOES NOTHING. THE ONLY GEAR THAT WORKS WHEN THIS HAPPENS IS REVERSE. YOU'LL HAVE TO BACK YOUR WAY OUT OF THE INTERSECTION TO THE SIDE OF THE ROAD. VERY DANGEROUS! BE CAREFUL OF REAR-END COLLISIONS OR BEING SIDE-SWIPED AS FOLKS TRY TO GET AROUND YOU. TURN THE VEHICLE OFF AND LET IT SIT FOR 5-10 MINUTES. RESTART THE VEHICLE AND PUT TRANSMISSION IN DRIVE. GRADUALLY INCREASE RPM TO ABOUT 4,000, TRANSMISSION WILL START TO ENGAGE. CRAWL FROM THE SHOULDER TO A PLACE OF SAFETY. TURN THE VEHICLE OFF AND LET IT SIT FOR ANOTHER 10 MINUTES OR LONGER (IF POSSIBLE). MAKE SURE ALL SYSTEMS ARE OFF, EVEN INTERIOR LIGHTS (VERY IMPORTANT). ESSENTIALLY, THE COMPUTER THAT CONTROLS THE TRANSMISSION MUST HAVE TIME TO RESET COMPLETELY. RESTART THE VEHICLE AND TRANSMISSION WILL PROBABLY ENGAGE NORMALLY. HAVE TAKEN VEHICLE TO DEALER FOR SERVICE MULTIPLE TIMES, THEY TELL ME THEY SIMPLY CAN'T FIX IT, THERE'S SOMETHING WRONG WITH HOW THE TRANSMISSION WAS DESIGNED. DEALER HAS TRIED TO RESET AND RE-LEARN TRANSMISSION COMPUTER BUT PROBLEM CONTINUES. WATCH THIS YOUTUBE VIDEO FROM ANOTHER OWNER ABOUT THE PROBLEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS
AIR CONDITIONING SYSTEM WILL FREEZE UP DURING HOT AND HUMID WEATHER. THIS WILL HAPPEN REGULARLY AND CONSISTENTLY ABOUT EVERY 60-90 MINUTES. WE DISCOVERED THAT THE SOLUTION IS TO STOP, TURN VEHICLE OFF, AND LET SYSTEM THAW FOR 10-15 MINUTES. I HAVE TAKEN VEHICLE TO DEALER BUT THEY CAN'T FIND OR FIX THE PROBLEM. NO DIAGNOSTIC CODES RELATED TO THE ISSUE APPEAR IN THE COMPUTER SYSTEM AND DEALER CANNOT RECREATE THE PROBLEM IN THEIR SHOP.
THE CAR OCCASIONALLY EXHIBITS THE FOLLOWING BEHAVIOR: 1.UPON ACCELERATION FROM A STOP, THE TRANSMISSION SEEMS TO BE IN A GEAR HIGHER THAN FIRST, WHICH THEN CAUSES THE MOTOR TO STALL AND LOSE POWER FOR ONE TO THREE SECONDS BEFORE RESUMING ACCELERATION. THE LOSS OF POWER PUTS THE CAR IN PERIL OF BEING REAR ENDED BY VEHICLES FOLLOWING BEHIND. 2.WHEN IN THIS STATE, MOVING THE GEARSHIFT LEVER LEFT TO ENTER MANUAL MODE FAILS ' THE TRANSMISSION STAYS IN DRIVE DESPITE SEVERAL ATTEMPTS TO ENGAGE MANUAL MODE. 3.BECAUSE THE TRANSMISSION NEVER DOWNSHIFTS TO LOWER GEARS, THE CAR RUNS ROUGH AT SLOWER SPEEDS. 4.TURNING THE CAR OFF AND BACK ON AGAIN RESTORES IT TO NORMAL OPERATION UNTIL THE ERRANT BEHAVIOR HAPPENS AGAIN ON RANDOM, UNPREDICTABLE OCCASIONS. THIS CAR IS EQUIPPED WITH A TURBO-CHARGER. A FACTORY RECALL TO FIX AN ACCELERATOR HESITATION IMPROVED, BUT DID NOT ELIMINATE, SAID HESITATION.
A/C DIGITAL DISPLAY BRIGHTNESS IS VERY DIM AND CANNOT BE ADJUSTED. IT IS SO DIM THAT I AM UNABLE TO READ THE DISPLAY DURING DAYTIME HOURS. THE INSTRUMENT DISPLAY BRIGHTNESS IS ADJUSTABLE. DEALER TOOK A NEW TUCSON OFF THE LOT AND. IT HAD THE SAME PROBLEM. THEY ISSUED A CASE NUMBER 9227369. HAVE NOT HEARD ANYTHING FROM HYUNDAI ABOUT THIS DESIGN PROBLEM.
TAKATA RECALL; WHILE IN TRAFFIC I LOST ALL THROTTLE RESPONSE AND CAR WOULD NOT ACCELERATE BUT ONLY DROPPED TO LOW RPM AND COASTED. NO WARNING LIGHTS. AFTER COASTING CAR BEGAN TO RESPOND TO ACCELERATOR. THIS HAS HAPPENED BEFORE BUT DEALER TOLD ME IT WAS TURBO DELAY ON 1.6T ENGINE AND FOUND NO PROBLEM. THIS IS NOT TURBO DELAY AND CAR IS NOW SETTING AT THE DEALER AS THIS LAST TIME MADE IT TO THE LOT ON LATE SATURDAY. NOT SAFE TO DRIVE HOME. WILL WAIT AND SEE WHAT THEY FIND BUT PROBABLY WILL NOT REPEAT OR GET FIXED. I NOW SEE OTHER WEB SITES GIVE SAME TYPE OF PROBLEM. ONLY HAS 6400 MILES ON IT SINCE 8/19/2015
ON JANUARY 11, 2016 I WAS GOING ON AN ENTRANCE RAMP TO INTERSTATE 10 IN JACKSONVILLE, FL. AND AS I WAS ENTERING THE INTERSTATE, THERE WAS A LAG TIME IN THE ENGINE, AND POWER WAS NOT GETTING TO THE WHEELS. I HAD THE ACCELERATOR FLOORED AND IT JUST WOULDN'T MOVE. THEN ALL OF A SUDDEN IT PROPELLED ME FORWARD VERY FAST. I HAD A SEMI RIGHT BEHIND ME, AND I COULDN'T GO ANYWHERE UNTIL IT FINALLY KICKED IN. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT IF THAT TRUCK WOULD HAVE HIT ME. THE VEHICLE HAD 4703 MILES ON IT. IT HAPPENED AGAIN ON A BUSY STREET ON MARCH 20, 2016. I HAD STOPPED AT A LIGHT, AND WHEN I WENT FORWARD, IT GOT UP TO 18 MPH AND THEN JUST NOTHING, NO MOVEMENT AT ALL. THE TACH SAID THE ENGINE WAS REVVING, BUT I WAS GOING NOWHERE. THIS HAPPENED AT THE NEXT 7 TRAFFIC LIGHTS/STOP SIGNS AND EACH TIME WAS THE SAME THING, 18 MPH STOPPING, AND PROPELLING ME AT 33 MPH. THIS WAS EACH AND EVERY TIME. THE MILEAGE WAS 6695 AT THE TIME. THERE IS A SERIOUS LAG TIME IN THE 1.6 LITER ENGINE, THAT HYUNDAI HAS BEEN MADE AWARE OF. I CONTACTED THEM BOTH TIMES, AND THE CASE # IS 8735263. THEY BASICALLY JUST TOLD ME TO TAKE IT TO A DEALERSHIP, BUT THEY COULDN'T FIND ANYTHING WRONG AS IT DIDN'T REGISTER ON THE COMPUTER EITHER TIME. THIS IS A VERY SERIOUS PROBLEM THAT HAS HAPPENED TO MANY, MANY OTHERS ACROSS THE US. I'M TERRIFIED TO DRIVE THIS CAR NOW AS I FEAR THAT IF IT HAPPENS AGAIN, I COULD BE KILLED, OR SOMEONE ELSE COULD BE HURT/ KILLED. THIS VEHICLE IS NOT SAFE TO DRIVE. I BOUGHT IT BRA
THE CAR DOES NOT ACCELERATE AT A LIGHT OR TRAFFIC. THE CAR IS ON AND REVS AND THE DIALS MOVE BUT DOES NOT DRIVE. THIS HAS HAPPENED 3 TIMES AND THE DEALER CANNOT FIND ANYTHING WRONG BECAUSE THE COMPUTER DOESN'T SHOW AN ISSUE. I AM SCARED TO DRIVE THE CAR.
PURCHASED VEHICLE 12/13/2015. TODAY (4/24/16) DRIVING VEHICLE IN NORMAL TO LIGHT TRAFFIC, FOUR TIMES VEHICLE LOST POWER. I STEPPED ALL THE WAY ON THE ACCELERATOR AND THE CAR WOULD NOT GO. VERY DANGEROUS AS THERE WERE CARS BEHIND ME. I HAD DRIVEN APPROXIMATELY 8 MILES WHEN THIS STARTED. CURRENT MILEAGE 4452. IF THIS HAPPENS WHEN ON FREEWAY/HIGHWAY I WOULD BE AFRAID OF GETTING HIT IN THE REAR.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE CONTACT MENTIONED THAT THE TRANSMISSION FLUID OVER HEATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. IN ADDITION, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25.
MOTION ON HIGHWAY, TRANSMISSION JUST SLOWS CAR DOWN CAUSING CARS IN REAR ALMOST HITTING MY CAR. SOMETIMES WHEN GOING FROM STOP, TRANSMISSION DOES NOT GO IN CAR IN GEAR AND JUST REVS. WHILE GOING FROM STOP SIGN CAR STARTS TO GO THEN SLOWS DOWN BY ITSELF. THIS IS A NEW DOUBLE CLUTCH TRANSMISSION THAT DOES NOT WORK. HAD IT IN THE DEALER 3 TIMES. THEY PUT IN A NEW CLUTCH MOTOR AND IT WORKED WELL FOR 2 WEEKS. NOW IT IS BAD AGAIN ONE DAY SOMEBODY IS GOING TO GET KILLED.
I WAS DRIVING APPROXIMATELY 65MPH EAST ON INTERSTATE 10 IN LOUISIANA AROUND MILE MARKER 257.3 WHEN THE HOOD LATCH FAILED AND MY HOOD FLEW UP, SMASHING MY WINDSHIELD AND COMPLETELY BLOCKING MY FIELD OF VIEW. THERE WERE NO CARS AROUND ME AS IT WAS 4:30 AM AND I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE HIGHWAY. IT APPEARS THAT BOTH THE PRIMARY AND SECONDARY HOOD LATCHES HAVE FAILED, CAUSING THE HOOD TO FLY OPEN.
ON 3 OCCASIONS MY 2016 HYUNDAI TUCSON STALLED WHEN APPROACHING AN ON RAMP TO A MAJOR INTERSTATE ROAD. THE LOSS OF POWER PLACED ME IN A VERY DANGEROUS POSITION, A SIMILAR STATE OF DANGER WHEN ENTERING A BUSY INTERSECTION. THIS VEHICLE IS EXTREMELY UNPREDICTABLE AND NEEDS TO BE RECALLED
I HAVE HAD PROBLEMS WITH THE 2016 TUCSON SINCE DAY ONE OF OUR 3 YEAR LEASE. ORIGINALLY I WAS GOING TO KEEP THE CAR AFTER THE LEASE, BUT THAT'S NOT GOING TO HAPPEN NOW. I HAVE THE SAME PROBLEMS AS MANY OTHERS WITH THE HESITATION FROM A STOP OR WHEN SLOWING DOWN AT A TURN - NO POWER. I ORDERED THE TURBO MODEL THINKING IT WOULD NOT HAVE POWER PROBLEMS, BUT NOW AFTER 6 MONTHS, I REALIZE THE CAR IS JUST NOT VERY GOOD AT MOVING FROM A STOP. THE DEALERSHIP SAID IT WAS NORMAL BECAUSE OF THE ELECTRONIC COMPUTER SYSTEM IN THE CAR. ANOTHER PROBLEM THAT OCCASIONALLY MANIFESTS IS THE ON-BOARD NAVIGATION SCREEN. PERIODICALLY IT WILL GO BLANK ON STARTING THE CAR AND WON'T COME ON AT ALL. THE ONLY CURE IS TO SHUT OFF THE CAR AND RESTART IT. TRIED TO SAVE MONEY WITH THIS MAKE AND MODEL, BUT GUESS I'LL GO BACK TO AN AMERICAN MADE CAR NEXT TIME. I WOULD CANCEL MY LEASE CONTRACT IF I THOUGHT IT WAS POSSIBLE.
FOR "ALL" CARS, WHEN THE HEATER IS TURNED "ON", THE WHOLE CAR FUMES INSIDE THE VEHICLE WHERE YOU MUST EITHER PULL THE CAR AND STOP OR OPEN THE WINDOWS. THE SAME THING HAPPENS WHEN THE CAR DRIVES FROM ZERO TO 50 MPG, THE CAR ALSO GETS HEAVY FUMES. LASTLY, THE TACHOMETER WHEN STARTES DRIVING IN 1ST, 2ND & 3RD GEARS, THE "RPM" SHOW 5000 TO 6500 RPM B-4 GETS TO THE NEXT GEAR; THIS WAS ESPECIALLY FOR AUTOMATIC CARS!
WHEN ACCELERATING FROM A STOP THE CAR HESITATES AND WILL NOT GO. I HAVE ALMOST BEEN IN A WREAK 2 TIMES DUE TO THIS. IT DOESN'T HAPPEN EVERY TIME. I WAS STRANDED WITH NO SHOULDER TO PULL OFF ONTO IN BUMPER TO BUMPER TRAFFIC WHILE ON VACATION TWICE. THE CAR ALERTED ME THE TRANSMISSION FLUID WAS HOT AND TO PULL OVER SAFELY. I DID NOT HAVE THAT OPTION SO IT JUST STOPPED. THE DISPLAY READ I COULD CONTIUE AFTER 15 MINS I AM SCARED EVERY TIME I DRIVE THAT THESE ISSUES WILL CAUSE A WREAK. I HAVE TAKEN IT IN 3 TIMES NOW FOR THE SAME PROBLEM AND THEY TELL ME THEY CAN NOT RECREATE THE PROBLEM AND THERE ARE NO CODES AND SEND ME AWAY. I TOLD THEM SOMEONE IS GOING TO GET IN A MAJOR WREAK DUE TO THEIR NEW TRANSMISSION IN THE 2016 VEHICLES. I AM NOT THE ONLY PERSON HAVING THE ISSUES. THE INTERNET IS FULL OF THE SAME PROBLEM. WHEN DO THEY BECOME LIABLE TO DO MORE THAN LOOK FOR CODES BEFORE SOMEONE IS INJURED. THIS IS A MAJOR SAFETY PROBLEM.
THE FEW MONTHS OLD VEHICLE WOULD GET INTO A DEGRADED MODE AND SEVERELY HESITATE WHEN ACCELERATING FROM A STOP. THIS CREATED A DANGEROUS SITUATION WHERE I WAS ALMOST HIT BECAUSE THE VEHICLE WOULD NOT MOVE. IN ADDITION, THE VEHICLE IGNORED MANUAL SHIFTING AND STAYED IN DRIVE MODE EVEN WHEN THE SHIFTER WAS SET PHYSICALLY IN THE - AND + MANUAL MODE. DRIVING ON HIGHWAYS CAUSED THE ENGINE TO GROAN AND REV LOUDLY AS IT TRIED TO SHIFT INTO A GEAR. TURNING THE CAR OFF AND OPENING THE DOOR AND RESTARTING THE CAR SEEMED TO CORRECT THE ISSUES FOR A SHORT TIME. AFTER TWO WEEKS IN THE SHOP, IT WAS DETERMINED IT WAS A FAULTY CLUTCH ACCUATOR ASSEMBLY. THIS IS A VERY DANGEROUS CONDITION THAT APPEARS TO BE HAPPENING TO MANY AS SEEN ON FORUMS.
TWIN CLUTCH SEVEN SPEED TRANSMISSION NEEDS UPDATING HESITATES ON ACCELERATION FROM A START AT A RED LIGHT / STOP SIGN / ETC. JERKING AUTO & CREATING VIBRATIONS IN DRIVING AXLES HAD DEALERSHIP INSTALL TCM SW UPDATE {15-01-050} ON JAN 14 2016 STILL HAVE SAME RESULTS ON OCCASIONS HELP!!!!!!!!!
IN JANUARY OF THIS YEAR I RENTED A HYUNDAI TUCSON FROM NATIONAL AT HOBBY AIRPORT IN HOUSTON, TX. IN A MANNER SIMILAR TO THE COMPLAINT I JUST FILED REGARDING AN EARLIER EXPERIENCE WITH A HYUNDAI SANTA FE SPORT (#10822299) THIS SUV ALSO EXHIBITED SIMILAR BEHAVIORS - A TENDENCY TO HESITATE WHEN ACCELERATING FROM A STOP, ESPECIALLY (BUT BY NO MEANS EXCLUSIVELY) WHEN A LEFT OR RIGHT TURN WAS TO BE EXECUTED AT THE SAME TIME. SINCE THIS WAS MY SECOND EXPERIENCE WITH A RENTAL HYUNDAI SUV, I THOUGHT IT WISE TO ADVISE YOU OF THIS POSSIBLY ENDEMIC DEFECT IN THAT MAKER'S MODELS. THE PROBLEM WAS SO SEVERE THAT I HAD TO MAKE SURE THERE WAS PLENTY OF ROOM, TRAFFIC-WISE, TO ACCELERATE FROM ZERO WITHOUT POSSIBLY GETTING STRUCK. I AM NOW OUT OF THE MARKET FOR FUTURE HYUNDAI SUV RENTALS.
I PURCHASED THIS VEHICLE NEW DEC 28 AND DROVE IT HOME ON DEC 30, 2015. I DISCOVERED THAT IT DID NOT HAVE BLIND SPOT DETECTION, REAR CROSS-TRAFFIC ALERT OR LANE CHANGE ASSIST, ALL THREE TECHNOLOGIES WERE ADVERTISED AS STANDARD EQUIPMENT FOR THIS MODEL. IN ADDITION A CHEAPER MIRROR THAT DID NOT BELONG ON THIS MODEL WAS INSTALLED, IT HAD A SMALL CONVEX MIRROR AND WAS CALLED A BLIND SPOT MIRROR. THIS WAS A DELIBERATE DECEPTION INTENDED TO CONFUSE THE PURCHASER BECAUSE WHEN I COMPLAINED TO THE DEALER THAT THE CAR DID NOT HAVE THE BLIND SPOT DETECTION SYSTEM, HE RESPONDED THAT IT DID HAVE BLIND SPOT TECHNOLOGY! THEN HE SAID THAT HYUNDAI DID NOT SHIP CARS WITH BLIND SPOT DETECTION TO PUERTO RICO, USA. NOT SHIP SAFETY TECHNOLOGY THAT I PAID FOR AND WAS ADVERTISED AS STANDARD EQUIPMENT?
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →