THE VEHICLE WAS PARKED FOR 8+ HOURS (NICE AND COOL - NO HOT TRANSMISSION). I STARTED IT AND DROVE 1/4 OF A MILE TO A STOP LIGHT. AS SOON AS THE LIGHT WENT GREEN, I PRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT MOVE! THE RPMS WERE GOING UP INTO THE 4,000 RANGE, AND IT WOULD NOT SEND ANY POWER TO THE WHEELS. IT BEHAVED AS IF IT HAD THE CLUTCH 99% DEPRESSED, ALMOST AS IF IT WAS IN NEUTRAL. I HAD TO PUT MY HAZARD LIGHTS ON AS FULL-SPEED TRAFFIC WAS BEARING DOWN UPON ME. I TRIED TO SWITCH IT INTO MANUAL MODE, BUT IT IGNORED MY CHOICE. I THEN MOVED IT INTO PARK, AND BACK TO DRIVE, TO NO AVAIL. STILL, IT WOULD NOT TRANSMIT POWER TO THE WHEELS. AFTER ABOUT 60 SECONDS OF BEING HUNG OUT TO DRY, WITH TRAFFIC GOING AROUND ME, AND BEING FEARFUL OF SOMEONE REAR-ENDING ME AT FULL SPEED, IT DECIDED TO APPLY A VERY SMALL AMOUNT OF POWER (LIKE MAYBE 10%), AT VERY HIGH RPMS (4-5K). EVEN WITH GENTLE ACCELERATION, IT VERY SLUGGISHLY MOVED ALONG, FIRST AT 10 MPH, THEN 15 MPH, ETC., SLIPPING THE CLUTCH THE ENTIRE WAY. AFTER ABOUT 2 MILES, THE TRANSMISSION RETURNED TO NORMAL. THE VIDEO POSTED BY ANOTHER USER IS EXACTLY WHAT HAPPENED TO ME. EXCEPTIONS: TEMPERATURE 101, CRUISE OFF, ECO OFF, 7/27/15 @ 4:15 PM EST. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS
2016 Hyundai Tucson complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
WHILE VEHICLE WAS STATIONARY, WAITING TO MAKE A LEFT TURN ON AN INCLINED SURFACE, I WAITED FOR ONCOMING TRAFFIC TO CLEAR SO I COULD MAKE THE TURN. ONCE TRAFFIC CLEARED, I TRIED TO ACCELERATE, BUT THE VEHICLE WOULD NOT MOVE FORWARD. IN FACT, THE VEHICLE ROLLED BACK ABOUT THREE FEET BEFORE I REALIZED WHAT WAS GOING ON (THE DRIVER BEHIND ME LAID ON THE HORN TOO, THANK GOODNESS). THE TRANSMISSION INDICATOR WAS IN "D" (DRIVE) BUT THE VEHICLE HAD ZERO MOTIVE POWER. THE ENGINE TACHOMETER WAS READING AS HIGH AS 6,500 RPMS BUT THE VEHICLE REMAINED STILL, AND WOULD NOT MOVE UNDER ITS OWN POWER. DESPITE MULTIPLE ATTEMPTS TO ENGAGE THE TRANSMISSION (PARK, THEN DRIVE, THEN PARK, THEN DRIVE), THE VEHICLE REMAINED STALLED IN TRAFFIC. ULTIMATELY, DRIVERS OF THE TWO VEHICLES BEHIND ME HELPED TO PUSH THE CAR ACROSS TWO LANES OF TRAFFIC INTO A PARKING LOT. THE PROBLEM REMAINED. AFTER FINALLY GIVING UP, AND SHUTTING THE CAR OFF AND WAITING APPROXIMATELY 20 MINUTES, I WAS ABLE TO DRIVE THE VEHICLE TO MY HOME, APPROXIMATELY 15 MILES AWAY. I CAME HOME TO DO SOME RESEARCH, ONLY TO FIND THAT THERE ARE MANY, MANY COMPLAINTS ON THE 1.6 LITER TURBO VERSION OF THIS VEHICLE, MOST ARISING FROM THE DUAL-CLUTCH TRANSMISSION (DCT). I HAVE HAD THE VEHICLE FOR FOUR MONTHS, AND I NOW WISH THAT I HAD DONE MORE RESEARCH PRIOR TO MY PURCHASE. I WILL NOT BE DRIVING THIS VEHICLE UNTIL A PROPER REMEDY, REPLACEMENT OR REPAIR CAN BE MADE. SUMMARY: SUDDEN AND COMPLETE LOSS OF MOTIVE POWER.
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT MAYBE ONCE A WEEK AND NOW IT'S A FEW TIMES A WEEK THIS HAPPENS.
TWO TIMES IN THE LAST TWO WEEKS, THE VEHICLE WOULD NOT GO INTO GEAR FROM A STOP. YESTERDAY (7/25/16) IT OCCURRED WHILE MAKING A LEFT TURN AND NEARLY RESULTED IN A SERIOUS ACCIDENT!
FIRST INCIDENT: PUT CAR IN REVERSE, PUSHED ACCELERATOR, AND CAR WOULD NOT MOVE BUT ACCELERATED TO 4000 RPM. SECOND INCIDENT: BACKED OUT OF PARKING SPACE INTO TRAFFIC, PUT CAR IN DRIVE, WOULD NOT ACCELERATE, RAMS ROSE OVER 6000, SWITCHED FROM PARK TO DRIVE NUMEROUS TIMES WITH NO RESULTS. SWITCHED I TO SPORT MODE AND DROPPED INTO 1ST GEAR AND GOT CAR MOVING. THIRD INCIDENT WAS SAME AS INCIDENT 2 BUT CAR WOULD ONLY MOVE LESS THAN 10 MPH IN VERY HIGH RPMS. RESTARTED, BUT STILL DIDN'T WORK. WAS TOLD BY HYUNDAI THE FIRST TIME IT WAS HOW I DRIVE. THEY NOW ADMIT TO A PROBLEM THAT MIGHT BE FIXABLE 30 DAYS FROM NOW.GETTING A RUNAROUND FROM DEALER AND THIS PROBLEM IS DOCUMENTED ALL OVER THE INTERNET.
FROM A STATIONARY START THE VEHICLE RPMS RISE BUT DOES NOT ALWAYS MOVE FORWARD. ON SEVERAL OCCASIONS THE TUCSON HAS ROLLED BACKWARDS UP TO SEVERAL FEET FROM A STOP BEFORE ENGAGING AND MOVING FORWARD. CAN'T RELY ON IT WHEN TURNING LEFT ACROSS TRAFFIC. NO ISSUES ON FREEWAYS, ONLY FROM STOPS ON CITY STREETS.
AT STOPS ON CITY STREETS THE TRANSMISSION DOES NOT ALWAYS ENGAGE AND MOVE FORWARD. ON MULTIPLE OCCASIONS THE VEHICLE HAS ROLLED BACKWARDS UP TO 3 FT. BEFORE TRANSMISSION ENGAGED AND MOVES FORWARD. ADDITIONALLY THE CAR ATTEMPTS TO STALL AFTER BACKING OUT AND SHIFTING TO DRIVE.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM DID NOT FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE WAS SUPPOSED TO CHIME WITH A WARNING INDICATOR STATING THAT THE SENSOR WAS OBSTRUCTED. AFTER MANUALLY BLOCKING THE SENSOR, IT DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT THE FAILURE COULD NOT BE DIAGNOSED DUE TO NO ERROR CODES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,113. UPDATED 09/23/16*LJ *CN
I HAVE A 2016 HYUNDAI TUCSON SPORT 1.6 TURBO. IT HAS A DUAL CLUTCH TRANSMISSION. EVERYTIME I PRESS THE ACCELERATOR SLOWLY THE CAR TAKES 5 SECONDS TO START MOVING. WHEN IT DOES MOVE THE TRANSMISSION CHATTERS AND IS NOT SMOOTH. AS I AM SLOWING DOWN , STOP, THEN PROCEED TO GO THE TRANS EITHER DOES NOT ENGAGE OR THERE IS A 5 SECOND DELAY , CHATTERS , AND THEN TAKES OFF. IT HAPPENS EVERY TIME I DRIVE THE CAR AND MY WIFE IS AFRAID TO DRIVE IT. I AFRAID TO DRIVE IT BECAUSE I THINK IT IS GOING TO GET STUCK IN THE MIDDLE OF THE ROAD WHEN I AM TURING. WHICH IT HAS DONE AT LEAST 10 + TIMES. I ALMOST GOT HIT 6 TIMES. IF YOU LOOK ON HYUNDAI FORUMS AND YOUTUBE IT IS A WIDESPREAD COMPLAINT. I HAVE CALLED HYUNDAI ABOUT THE PROBLEM AND THEY DO NOT HAVE A FIX. IT IS GOING INTO THE DEALERSHIP THIS THURSDAY 7/28/16. I HAVE OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE INDUSTRY, AND HAVE 15 YRS DEALERSHIP EXPERIENCE.
STANDING AT RED LIGHT WITH FOOT ON BRAKE PEDAL. WHEN LIGHT CHANGE TO GREEN, I TOK FOOT OF BRAKE AND STEPT ON GAS PEDAL. THE ENGEN STARTED TO RACE BUT CAR WOULD NOT MOVE. AFTER SEVEREL SECONDS AND CARS BEHIND ME HONKING THEIR HORN, CAR WOULD LURCH FORWARD AND SLOWELY GAIN SPEED. I WAS GOING STRAIT FORWARD SO I DID NOT CUT ANYONE OFF. IF I HAD BEEN MAKING A LEFT HAND TURN ON THIS TWO WAY STREET, I MOSTLIKELY WOULD HAVE HIT SOMEONE OR THEY WOULD HAVE HIT ME. BRINGING CAR TO ISLAND HYUNDAI ON STATEN ISLAND N.Y. TOMORROW .
I WAS AT A TRAFFIC LIGHT ON A CITY STREET WAITING FOR THE LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN I DEPRESSED THE GAS PEDAL AND MY CAR BARELY MOVED. THE RPM'S REV'D UP BUT THE CAR WAS BARELY MOVING. I THOUGHT I WAS IN NEUTRAL AT FIRST BUT WAS NOT. I KEPT HITTING THE GAS TRYING TO GET POWER TO THE CAR TO GET THROUGH THE INTERSECTION. CARS BEHIND ME WERE BEEPING. THE CAR FINALLY FOUND A GEAR AND CONTINUED ON. THAT WAS SCARY. IF I WERE MAKING A LEFT TURN SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN WORSE! I AM AFRAID TO DRIVE THIS CAR NOW. THIS SEEMS TO BE A GROWING ISSUE WITH OWNERS OF THIS VEHICLE. I BELIEVE IT HAS SOMETHING TO DUE WITH THE DUAL CLUTCH TRANSMISSION. I HAVE CONTACTED HYUNDAI CORPORATE AND THE DEALERSHIP. I WANT TO HELP GET THE WORD OUT TO ESCALATED THE FIX FOR THIS ISSUE OR A RESOLUTION.
VEHICLE FAILS TO MOVE AND/OR ACCELERATE WHEN PUSHING THE GAS PEDAL OR IT MOVES IN A VERY "JERKY" MANNER. I DO MOSTLY CITY DRIVING. THIS HAPPENS RANDOMLY AND AFTER I HAVE COME TO A COMPLETE STOP, USUALLY AT A STOP LIGHT OR STOP SIGN. HAPPENED ONCE AFTER I FILLED UP THE CAR WITH GAS. AT THAT TIME THE ENGINE HAD BEEN OFF. SO AFTER I AM STOPPED, AND THE LIGHT TURNS GREEN, I HIT THE GAS. THE ENGINE REVS AND THE TACH CAN HIT 4000RPMS BUT I EITHER DON'T MOVE OR MOVE A MATTER OF INCHES. USUALLY LASTS 20 - 30 SECONDS. LAST WEEKEND IT WAS 45 SECONDS. (IT IS AS IF THE CAR IS IN PARK, WHICH IT IS NOT). EVENTUALLY THE CAR MOVES. FIRST STARTED AT ABOUT 6400 MILES; I NOW HAVE 7500 ON IT AND IT SEEMS TO BE OCCURRING MORE FREQUENTLY. IT HAS HAPPENED TWICE WHILE BACKING UP AS WELL. I TOOK IT TO THE DEALER AND THEY SAID THEY DID A SOFTWARE UPDATE. THEY SAID IT IS JUST THE WAY THIS CAR RUNS. (THEY ALSO MENTIONED THEY HAVE STARTED GETTING COMPLAINTS LIKE MINE WITH THIS MODEL CAR.) THE UPDATE DID NOTHING. PLEASE LOOK INTO THIS SITUATION. I AM AFRAID OF CAUSING AN ACCIDENT. *BF
AFTER COMING TO FULL STOP AND SUBSEQUENTLY TRYING TO PROCEED THE DUAL CLUTCH DOES NOT ENGAGE.THIS CAN RESULT IN POSSIBLE ACCIDENTS INCLUDING CAUGHT IN INTERSECTION TURNING LEFT OR BEING REAR-ENDED.
NUMEROUS VISITS TO A SERVICE DEPARTMENT WITH NO RESULTS. NO MOVEMENT FROM A STOP, RPMS REVVED UPWARDS TO 6000, FINALLY SCREECHED ACROSS THE INTERSECTION. TOTAL UNSAFE VEHICLE TO DRIVE. SOMETHING NEEDS TO BE DONE.
VEHICLE WAS STATIONARY AT TRAFFIC LIGHT, AFTER LIGHT TURN GREEN AND APPLYING THE ACCELERATOR THE VEHICLE WOULD NOT ACCELERATE. HIGH RPMS AND ZERO SPEED. THIRTY SECONDS LATER THE TRANSMISSION SHIFTED INTO GEAR AND STARTED ACCELERATING THE WAY IT SHOULD.
I HAVE TAKEN THE CAR INTO DEALER (AT 6800 MILES) BECAUSE OF SIGNIFICANT JUMPINESS AND HESITATION. THEY TOLD ME THIS WAS "NORMAL" EVEN THOUGH IT WAS NOT DOING THIS EARLIER. THEN LESS THAN 1 WEEK LATER, MY CAR REFUSED TO MOVE. WAS DRIVING, CAME TO A RED LIGHT AND STOPPED NORMALLY. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT DRIVE. RPMS REVVED UP TO 4000/5000 AND ...NOTHING. I MOVED THROUGH THE GEARS, TRIED DIFFERENT MODES, AND GOT THE CAR TO INCH FORWARD WITH HIGH REVS OF THE ENGINE. THIS WAS GOOD CUZ I WAS ABLE TO GET OFF THE ROADWAY. IT WAS RAINING HEAVILY AND I WAS AFRAID I WOULD GET REAR ENDED. FINALLY, CAR DECIDED IT WOULD DRIVE. GOT HOME. NEXT MORNING BACKED OUT OF GARAGE, AND NO FORWARD MOVEMENT. HAD TO HAVE VEHICLE TOWED TO DEALER. I DON'T BELIEVE THEY KNOW WHAT IS WRONG. ONE PERSON SAYS WAITING FOR HYUNDAI TO TELL THEM SOMETHING. ANOTHER SAYS SOFTWARE ISSUE. INTERNET POSTINGS SUGGEST CLUTCH ASSEMBLY ACTUATOR. I BOUGHT THIS CAR IN GOOD FAITH, BUT I BELIEVE THEY KNEW THERE WERE ISSUES.
ON TWO OCCASIONS, WHEN MY TUCSON WAS AT A STOP (IN DRIVE, BRAKE ENGAGED), RELEASING THE BRAKE AND ATTEMPTING TO ACCELERATOR RESULTED IN THE CAR STALLING, STAYING IN PLACE AND THE ENGINE REVVING AS IF THE VEHICLE WAS IN NEUTRAL. THE FIRST TIME THIS OCCURRED WAS AT A STOP LIGHT AND I WAS ABLE TO GET THE VEHICLE TO GO BY PUTTING THE CAR IN PARK, TURNING THE ENGINE OFF, TURNING THE ENGINE BACK ON THEN PUTTING THE CAR IN DRIVE. THE SECOND TIME THIS OCCURRED, I WAS IN A DRIVE-THRU. POWERING THE VEHICLE OFF AND PUTTING IT IN PARK, THEN DRIVE DID NOT RESOLVE THE PROBLEM. I REVVED THE ENGINE, PUTTING A LOT OF FORCE DOWN ONTO THE GAS PEDAL AND MY VEHICLE SLOWLY BEGAN ROLLING FORWARD. AFTER GETTING OUT OF THE DRIVE-THRU, I HAD TO DO THIS AGAIN AND ONCE THE VEHICLE GOT UP TO A SPEED OF 30MPH OR SO, IT APPEARED TO RETURN TO NORMAL WITH SHIFTING.
I HAVE A 2016 TUCSON LIMITED - PURCHASED 2/2016...HAS 2700 MILES ON IT. THE TRANSMISSION HAS ALWAYS BEEN "JUMPY" BUT LAST WEEK AND THE WEEK BEFORE I WAS IN TRAFFIC AT A SIGNAL AND WHEN I WENT TO ACCELERATE NOTHING HAPPENED. THE RPM'S WENT UP TO 6000 RPM BUT THE CAR WOULD NOT MOVE...IT WAS VERY SCARY AND I CAME SO CLOSE TO GETTING HIT. I HAD PEOPLE COMING TOWARD ME AND BEHIND ME GOING 40 MPH. I KEPT PRESSING THE PEDAL AND IT FINALLY TOOK OFF...I TOOK IT TO THE DEALER THE FIRST TIME AND THEY COULD NOT REPLICATE IT AND THEY SAID THERE WAS NO KNOWN ISSUE. I TOOK IT AGAIN YESTERDAY AND THEY GAVE ME A RENTAL AND THEY CALLED TODAY AND SAID THEY DID A 'SOFTWARE UPDATE' AND ITS FIXED. I WILL SEE HOW IT GOES. BUT IT WILL BE HARD TO EVER DRIVE THIS CAR WITH ANY CONFIDENCE AGAIN.
WHEN ACCELERATING FROM A STOP, ENGINE/TRANSMISSION LAGS AND ENGINE BOGS DOWN. AFTER ABOUT 1-2 SECONDS, CAR WILL THEN ACCELERATE TOO QUICKLY. UNABLE TO SAFELY PULL OUT INTO TRAFFIC FEARING CAR WILL INCH INTO STREET TOO SLOWLY AND CAUSE AN ACCIDENT. THIS IS A CONSTANT ISSUE FROM THE DAY I BOUGHT IT NEW FROM DEALER. THE CAR NOW HAS 5100 MILES AND THERE IS NO DIFFERENCE IN THE HESITATION.
WHEN YOU ARE EITHER STOPPED OR IN MOTION THE CAR HESITATES ON ACCELERATION. FOR EXAMPLE WHEN PULLING IN TRAFFIC YOUR RPM'S ARE GOING UP AND YOUR WHEELS ARE NOT MOVING. THIS NEW TYPE OF TRANSMISSION (DUEL CLUTCH) DOES NOT FEEL RIGHT WHEN YOU HIT GAS IT EITHER HESITATES AND JERKS AHEAD. ALSO GETTING MESSAGE OF THE TRANSMISSION GETTING HOT. THIS IS NOT NORMAL. THIS HAPPENS WHEN SITTING IN TRAFFIC. I THINK THIS IS A ISSUE NOT ONLY WITH HYUNDAI, BUT OTHER CAR MAKERS
I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ON NUMEROUS OCCASIONS THE ENGINES REVS BUT IT WONT DRIVE. ALWAYS HAPPENS WHEN I'M AT A STOP OR IN STOP AND GO TRAFFIC. I WAS ALMOST REAR ENDED BECAUSE AN APPROACHING CAR DIDN'T SEE ME STOPPED AT THE LIGHT BUT I COULD NOT GO. I TRIED TURNING OFF AND ON, PUTTING INTO REVERSE AND NOTHING. AGAIN THE ENGINE REVS, SOUNDS LIKE ITS NOT IN GEAR. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS ADDRESSED. SOMEONE IS GOING TO GET KILLED. THE PROBLEM RESOLVES ITSELF USUALLY AFTER A FEW MINUTES BUT IT LEAVES YOU STUCK IN TRAFFIC. THE DRIVE TRAIN, TRANSMISSION, ETC MUST BE DEFECTIVE! I HAVE 3600 MILES ON THE CAR. I TOOK IT TO THE DEALER AND THEY COULD REPLICATE THE PROBLEM (OF COURSE!). VERY LITTLE POWER AND LETS YOU GET TO ABOUT 20 MILES PER HOUR - VERY DANGEROUS! I'VE READ ONLINE ABOUT NUMEROUS OTHER PEOPLE THAT HAVE THE SAME ISSUE - PLEASE HELP!
DCT TRANSMISSION HESITATES OFF THE LINE ON NORMAL ACCELERATION; EVERY TIME YOU TAKE OFF FROM A DEAD STOP. VERY IRRITATING, NEVER SURE OF A QUICK SMOOTH ACCELERATION. IF YOU ROLL TO ALMOST A STOP THEN ACCELERATE BRISKLY, CLUTCHES WILL HESITATE BEFORE ENGAGING SEVERAL SECONDS, THEN GRAB CAUSING THE CAR TO LUNGE. SEVERAL TIMES A MONTH - I BOUGHT THE CAR NEW, NOW HAS 10K MILES. WHEN SITTING STILL AT RED LIGHT, THEN ACCELERATE SLOWLY NOTHING HAPPENS -THIS IS LIKE YOU ARE IN NEUTRAL. I HAVE TO PHYSICALLY KNOCK THE GEAR SHIFT IN LOW THEN BACK TO DRIVE, ETC., TO FINALLY GET THE CLUTCHES TO ENGAGE.-I HAVE HAD TO GET OUT OF THE CAR AND WAVE PEOPLE AROUND SEVERAL TIMES. DEALER SAID NORMAL FOR DCT NOTHING NOW CAN BE DONE BUT HYUNDAI IS TRYING TO COME UP WITH A SOFT-WARE FIX. THEY HAVE DONE ONE ALREADY BUT NO FIX AND CAR VIBRATES-CONSUMER REPORTS TALKS ABOUT THIS ON LINE.
AFTER COMING TO A COMPLETE STOP AT TRAFFIC LIGHT STARTED TO PROCEED WHEN LIGHT CHANGED. CAR WOULD NOT MOVE AND ACTUALLY ROLLED BACKWARD A BIT AFTER RELEASING BRAKE. RPM'S INCREASED WITH DEPRESSION OF GAS PEDAL BUT CAR WOULD NOT MOVE. IT TOOK A MORE THAN 10 SECONDS FOR THE TRANSMISSION TO ENGAGE BUT EVEN THEN IT WAS BARELY ENGAGING (CAR WOULD BARELY MOVE). TERRIBLY SCARY MOMENT ON A BUSY HIGHWAY DURING RUSH HOUR. MY WIFE AND I DO NOT FEEL SAFE DRIVING THIS CAR.
WHILE AT A RED LIGHT WAITING TO MAKE A LEFT TURN PRESSED THE GAS AND ENGINE JUST REVED TO ABOUT 5000 RPM WITH NO MOVEMENT. CAR WAS IN DRIVE TRIED AGAIN CAR REVED AGAIN AND SUDDENLY STARTED MOVING. THIS VEHICLE IS DANGEROUS AND I ONLY PURCHASED IT A WEEK AGO.
WHILE SITTING AT TRAFFIC LIGHTS/STOP SIGNS, UPON ACCELERATION THE CAR DID NOT MOVE. RPMS INCREASED HOWEVER THE CAR WOULD NOT MOVE. USUALLY PUTTING THE CAR IN PARK THEN BACK TO DRIVE WOULD WORK. I TOOK THE CAR INTO THE SHOP ON JULY 6,2016 THE DEALERSHIP WAS ABLE TO DUPLICATE THE ISSUE ON THE COMPUTER, AS WELL AS THE TECH DRIVING DID EXPERIENCE THE SAME ISSUE. THE DEALERSHIP HAS BEEN VERY GOOD WITH KEEPING US UP TO DATE. WE WAITING TO HEAR FROM HYUNDAI ON HOW THEY INTEND ON FIXING THIS ISSUE. I AM BEING TOLD THEY COULD POSSIBLY HAVE THE CAR FOR 3 WEEKS OR LONGER. THE CAR HAS BEEN DEEMED UNSAFE TO DRIVE.
WAS SITTING STILL AND ATTEMPTED TO MOVE FORWARD AND THE ENGINE SHOWED RPM'S MOVING BUT VEHICLE DID NOT MOVE. HAVE HAD SEVERAL INSTANCES WHEN CAR WAS VERY SLOW TO RESPOND WHEN ATTEMPTING TO DRIVE FROM A STOPPED POSITION AND TURNING WITH ONCOMING TRAFFIC.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ON TWO OCCASIONS, CAR WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND FOOT WAS LET OFF THE BRAKE AND APPLIED TO THE ACCELERATOR; CAR DID NOT MOVE! RPMS WENT UP; HOWEVER, CAR DID NOT MOVE.
I AM EXPERIENCING AN UNSAFE ISSUE WITH 2016 HYUNDAI NOT SHIFTING PROPERLY. BOUGHT ON 02/22/16 AT WILLIAMSBURG HYUNDAI, VA. IN MAY, EARLY JUNE, THERE WHERE 3 OCCASIONS AFTER STOPPING THE CAR WOULD NOT MOVE AT ALL. EARLY JUNE STOPPED AT AN INTERSECTION, DEPRESSED ACCELERATOR AND NOTHING, HAPPENED. THE ENGINE RPM'S INCREASED BUT NO FORWARD MOVEMENT. STARTED TO ROLL BACKWARDS ALMOST HITTING THE CAR BEHIND ME. HAD TO SHIFT TO PARK AND THEN BACK TO DRIVE TO MOVE FORWARD. MID-JUNE STOPPED AT A TRAFFIC LIGHT ATTEMPTING TO MAKE A LEFT HAND TURN, HIT THE GAS, THE CAR SAT STILL. THE RPM'S INCREASED BUT NO FORWARD MOVEMENT. MY WIFE HAD TO PLACE IN PARK AND BACK INTO DRIVE BEFORE SHE COULD MOVE FORWARD CAUSING HER TO SIT THROUGH THE ENTIRE CYCLE ON THE LIGHT. LATE JUNE ENTERING MEG AUTO SPA (CAR WASH), STOPPED TO ENTER THE WASHING TUNNEL AND COULD NOT MOVE FORWARD UNTIL SHIFTED THE CAR TO PARK AND THE BACK TO DRIVE. SCHEDULED AN APPOINTMENT AT THE DEALERSHIP ON 06/27/2016. TOLD THAT LAG IN SHIFTING WAS NORMAL FOR THIS VEHICLE. ASKED THEM TO TAKE A LOOK AT THE VEHICLE ANYWAY. DAY 1 WAS CONTACTED BY DEALERSHIP AND TOLD THAT THEY COULD NOT FIND ISSUE BUT WANTED TO KEEP THE CAR FOR A WEEK TO TEST. AT THE END OF EACH DAY THEY CONTACTED US TO KEEP US INFORMED AS THE STATUS OF THE TESTING. ON FRIDAY, JULY 1ST, I WAS INFORMED THEY WERE ABLE TO REPLICATE THE ISSUE AND THEY WILL SEND THE DATA TO HYUNDAI ENGINEERS TO BE STUDIED. THE DEALERSHIP INDICATED THAT THEY ARE AWARE THAT OTHER DEALERS HAVING
TRANSMISSION FAILS TO ENGAGE. IT HAPPENED THE FIRST TIME RIGHT IN THE MORNING FROM MY DRIVEWAY. PUT THE CAR IN DRIVE AND CAR WAS INCHING FORWARD WHILE GIVING IT PLENTY OF GAS/RPMS. CAR FINALLY WENT INTO GEAR AND STARTED TO MOVE AND WAS DRIVING NORMAL FOR THE REST OF THE DAY. THOUGHT NOTHING OF IT SINCE IT ONLY HAPPENED ONCE. THEN ABOUT 3 WEEKS LATER, STOPPED AT RED LIGHT, ONCE IT TURNED GREEN I STEPPED ON THE GAS AND THE SAME THING, INCHING FORWARD, HIGH RPMS, FINALLY TOOK GEAR AFTER ABOUT 30 SECONDS AND MANY UPSET PEOPLE BEHIND ME. THIS BRING ME TO YESTERDAY, STOPPED AT A STOP SIGN TO CROSS A BUSY NON-STOPPING CROSS TRAFFIC, WAITING TO CROSS THE STREET, FOUND AN OPENING AND STEPPED ON THE GAS EXPECTING THE CAR TO MAKE IT THROUGH THE INTERSECTION. I HAD PLENTY OF TIME TO MOVE THROUGH, BUT SUDDENLY MY CAR JUST DECIDED TO NOT MOVE WHILE STUCK RIGHT IN THE MIDDLE OF THE STREET. ONCOMING CAR HAD TO SWERVE AND NEARLY HIT MY HOOD. FINALLY CAR STARTED TO MOVE TO BARELY MAKE IT OUT OF THE WAY FOR THE 2ND ONCOMING CAR, SCARY STUFF. TOOK IT TO THE DEALERSHIP FOR SERVICE AND TOLD THEM ABOUT MY 2 INCIDENTS AND WAS TOLD THIS WAS "NORMAL FOR THE TURBO". ALSO, I NOTICED THAT WHEN I DRIVE UP AN INCLINE (SAY A PARKING GARAGE) WHEN I GET TO THE TOP AND LEVEL OUT, MY CAR GETS A HUGE RUSH OF RPMS AND IM NOT EVEN STEPPING ON THE GAS. NOT SURE IF THIS IS AT ALL RELATED, BUT JUST ASSUMING THAT IT IS PART OF THE BIGGER PROBLEM WITH THE TRANSMISSION. CAR IS 2016 TUCSON, LIMITED, ULTIMATE PACKAGE, AWD
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED AND THE TRANSMISSION OVERHEAT WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE THROUGH THE REARVIEW MIRROR. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
HAVE HAD FOUR INSTANCES WHERE THE VEHICLE ENCOUNTERS AN ISSUE WITH MOVING FORWARD AFTER COMING TO A STOP. FIRST INSTANCE AT A STOP LIGHT, WAS UNABLE TO MOVE FORWARD AT ALL. ENGINE WOULD REV WHEN APPLYING GAS, BUT THERE WAS NO FORWARD MOVEMENT AT ALL. VEHICLE WAS NOT PLACED INTO PARK, OR HAD BRAKE ENGAGED. AFTER A FEW MINUTES OF "PLAYING" WITH GEAR SHIFT, WAS ABLE TO MOVE FORWARD AGAIN. THREE OTHER INSTANCES, AFTER COMING TO A STOP, VEHICLE WOULD ONLY CREEP FORWARD AT SLOW SPEED FOR A FEW MOMENTS EVEN IF FULLY "STEPPING ON THE GAS". IN THESE INSTANCES I NOTICED THAT THE ENGINE WAS STUCK REVVING HIGH (WAS AUDIBLE WHILE AT STOP) AND AFTER DRIVING SLOW FOR A FEW MINUTES IT SORTED ITSELF OUT. THE ENGINE STOPPED BEING STUCK AT HIGH RPMS AND THE VEHICLE REGAINED ITS ABILITY TO DRIVE FORWARD WITH USUAL HANDLING. HAVE TAKEN IT TWICE TO DEALERSHIP WHILE MENTIONING THIS ISSUE, WAS TOLD THAT UNLESS THERE WAS AN ERROR MESSAGE OR IF IT COULD BE DUPLICATED BY THEIR TECH, NOTHING COULD REALLY BE DONE. FOURTH AND MOST RECENT ISSUE, WAS IN A DRIVE THROUGH, AND THE ISSUE CAME ABOUT UPON EXITING. ENGINE WAS REVVING HIGH FROM A COMPLETE STOP, BUT WOULD ONLY CREEP FORWARD WHEN APPLYING GAS. AFTER DRIVING SLOW COMING OUT OF THE PARKING LOT FOR A FEW MOMENTS, THE ISSUE "SORTED ITSELF OUT." ENGINE RPMS DROPPED AND ACCELERATION RETURNED TO NORMAL.
2016 TUSCON LIMITED..SAME ISSUE AS INDICATED HERE WITH DISENGAGED DCT TRANSMISSION AFTER BEING STOPPED, OR VERY SLOW SPEEDS. AT 3500 MILES MINE STARTED WITH A VIBRATION AT 1-2 MPH, DEALER NOTED THE ISSUE BUT HAD NO FIX. ENGINEER WAS SENT TO REVIEW. NOW AT 6000 MILES MY TRANSMISSION STARTED TO DISENGAGE AT RANDOM TIMES. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND A CASE WAS OPEN. MY BUSINESS PARTNER ALSO PURCHASED ONE ON THE SAME WEEKEND AS I DID, AND SOME FRIENDS DID ALSO A FEW MONTHS LATER. ALL 3 OF THE CARS ARE AT THE DEALERSHIP. UNSAFE TO DRIVE. THIS IS MY WIFE'S CAR AND I WILL NOT LET HER DRIVE IT. I HAVE REQUESTED A BUYBACK. IF I DO NOT GET THIS TO HAPPEN SOON, I WILL SEEK LEMON LAW OR OPEN UP A CLASS ACTION. VERY UNSAFE AND ONLY A MATTER OF TIME SOMEONE IS KILLED OR SERIOUSLY INJURED ON A LEFT TURN INTERSECTION
ON 4 SEPARATE OCCASIONS MY CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME IT WAS AFTER DRIVING THE VEHICLE FOR OVER 20 MILES (SO WARMED UP), STOPPED AT TRAFFIC LIGHT, TOOK MY FOOT OFF THE BREAK AND TRIED TO ACCELERATE, AND THE CAR WOULD NOT ENGAGE, I WAS IN ECO MODE AT THE TIME, I SHIFTED IT TO MANUAL AND APPLY THE GAS NOTHING, SHIFTED TO SPORT STILL NOTHING, FINALLY TURNED OFF CAR WAITED, TURNED CAR BACK ON (WHILE TRAFFIC PILING UP) AND FINALLY SLOWLY STARTED TO MOVE. I HAD A SCHEDULED APPOINTMENT WITH MY DEALERSHIP (AS I HAD LESS THAN 5000 MILES ON IT), AND TOLD THEM THE PROBLEM, THEY SAID NEVER HEARD THAT BEFORE (WHICH I COME TO FIND WAS NOT A TRUE STATEMENT). THEY SAID UNLESS THEY CAN REPLICATE IT OR THE ENGINE TRIGGERS THE ALARM NOTHING THEY CAN DO. CAR CONTINUED TO ACT UP, LAST TIME WAS AFTER REMOTE STARTING IT AND TRIED TO LEAVE THE PARKING LOT, WOULD NOT ENGAGE. CALLED THE DEALERSHIP AGAIN AND THEY ADVISED STILL NEVER HEARD OF THIS BEING AN ISSUE, AND UNLESS IT TRIGGERS A WARNING NOTHING THEY CAN DO. UPON COMMUNICATION WITH OTHER OWNERS WHO ARE EXPERIENCING THE SAME ISSUE, I CALLED THE NATIONAL OFFICE TO LOG COMPLAINT, THEY TOLD ME TO TAKE MY CAR IN, AS THIS IS KNOWN ISSUE AND HOPEFULLY WILL BE ABLE TO FIX IT, THAT WAS 2 WEEKS AGO AND HAVEN'T HEARD ANYTHING SINCE. I TURNED IT IN BECAUSE IT IS A SAFETY ISSUE NOT KNOWING WHEN THE CAR WILL NOT ENGAGE WHEN PRESSING ON THE GAS. CONCERNED FOR MY SAFETY AND MY PASSENGERS SAFETY.
THE VEHICLE MAKES A SOUND IN THE DASH AREA SINCE IT WAS BOUGHT. AFTER SEVERAL INSPECTIONS IT WAS DETERMINED THAT THE VEHICLE HAS A MANUFACTURING DEFECT WHERE THE LEFT FRONT POST WELDS WERE LOOSE OR WERE NOT PERFORMED.
PROBLEM WITH DCT TRANSMISSION. ON MULTIPLE OCCASIONS THE CAR HAS DIFFICULTIES ACCELERATING FROM A COMPLETE STOP. THE ISSUE IS INTERMITTENT. WHEN THE PROBLEM OCCURS AND YOU PUSH THE GAS PEDAL AFTER A COMPLETE STOP THE VEHICLE VIBRATES AND JERKS BACK AND FORTH BUT DOES NOT FULLY ACCELERATE. ALSO, SOMETIMES IT FAILS TO MOVE AT ALL EVEN THOUGH THE RPMS GO UP TO 4000-5000 RANGE. THIS IS A BIG SAFETY CONCERN IF YOU ARE TRYING TO CROSS THROUGH TRAFFIC AND THE CAR DOES NOT MOVE.
THE VEHICLE WAS STATIONARY IN THE LEFT TURN LANE OF AN INTERSECTION. WHEN THE TURN ARROW WENT GREEN THE VEHICLE WOULD NOT MOVE EVEN THOUGH IT WAS IN DRIVE. AFTER SHIFTING IN AND OUT OF PARK TO DRIVE THE VEHICLE FINALLY STARTED MOVING. ONCE I WAS UNDERWAY THE ENGINE STARTED REVVING BUT THE VEHICLE WOULD BARELY GO. I WAS ALMOST STRUCK BY ONCOMING TRAFFIC TRYING TO GET OUT OF HARMS WAY. THEN THE VEHICLE STARTED RESPONDING NORMALLY. I TOOK IT TO THE DEALER IMMEDIATELY AND WAS INFORMED THAT THERE HAD BEEN NUMEROUS ISSUES REPORTED SIMILAR TO THIS. THEY PLAN TO RESET THE DCT TO FACTORY SETTINGS BUT I NOW HAVE NO CONFIDENCE IN THIS VEHICLE WHILE IN TRAFFIC. ..UPDATED 06/08/17 *BF
WE ARE NOTICING A MAJOR PROBLEM WITH TRANSMISSION. RANDOMLY AT RED LIGHTS AFTER WE STOP...ONCE THE GREEN LIGHT APPEARS AND WE PRESS DOWN ON THE PEDAL TO ACCELERATE...THE CAR DOES NOT GO ANYWHERE...THE ENGINE JUST KEEPS REVING. IT'S STARTING TO BE MORE FREQUENT. THIS ALMOST CAUSED US AN ACCIDENT OVER TEN TIMES NOW. WE DO NOT FEEL SAFE BEHIND THE CAR ANYMORE AND CONSIDERING TRADING IT IN ALREADY.
ABOUT MID-MAY OF THIS YEAR MY HUSBAND EXPERIENCED LOSS OF ACCELERATION (AS IF IN STUCK IN NEUTRAL) AT A RED LIGHT. THE CAR WAS IN DRIVE, THE CAR REVVED TO 3500-4000, BUT THE CAR ROLLED BACKWARDS. THE CAR WAS WITHOUT POWER FOR ABOUT 10 SECONDS THEN TERRIFYINGLY LURCHED FORWARD AS THOUGH SLIPPING IN AND OUT OF GEAR. WE TOOK THE CAR TO THE DEALERSHIP ON 06/21/2016 AND WERE TOLD THAT OUR CAR NEEDED A SOFTWARE UPDATE AND ALL THE ADAPTIVE VALUES WERE RESET. WE TOOK OUR TUCSON BACK. ON 07/07/16 IN RUSH HOUR TRAFFIC, OUR TUCSON LOST ACCELERATION/POWER AGAIN WHEN PULLING AWAY FROM A BUSY RED LIGHT. THE ENGINE JUST REVVED UP TO 4000+ RMP, ROLLED BACKWARDS AND HAD NO POWER OR FORWARD ACCELERATION. THE CAR WAS IN DRIVE AND THE LOSS OF POWER WAS ABOUT 20 SECONDS. WE IMMEDIATELY CALLED OUR DEALERSHIP SERVICE ADVISOR AND WERE INSTRUCTED TO BRING OUR TUCSON IN IMMEDIATELY. OUR CAR WAS KEPT FOR SEVERAL DAYS AND ON MONDAY MORNING, JULY 11TH I RECEIVED A CALL STATING THAT THE TECHNICIAN WAS UNABLE TO REPLICATE THE LOSS OF POWER AND NO ERROR MESSAGES WERE IDENTIFIED AND "THAT WAS JUST HOW THE DUAL TRANSMISSION (DCT) FUNCTIONS". I PICKED UP MY CAR, DROVE ABOUT TWO BLOCKS AWAY FROM THE DEALERSHIP AND LOST ALL ACCELERATION/POWER AGAIN WHEN ATTEMPTING TO TURN RIGHT ONTO A BUSY STREET FROM A STOPPED POSITION. THIS TIME THE LOSS OF POWER WAS A FULL 45 SECONDS OR MORE. THE ENGINE REVVED TO OVER 6000 RPM AND SPUTTERED, SLIPPING IN AND OUT OF WHAT FELT LIKE NEUTRAL, IT WAS TERRIFYING AND I WAS ALMOST HIT
SOMETIME WHEN UP PULL OFF FROM A STOP THE CAR WILL STOP PULLING FORWARD AND THE RPM'S WILL RUN UP TO 4000-5000 AND THE CAR WILL NOT MOVE. YOU HAVE TO PUT IN BACK INTO PARK THEN BACK TO DRIVE TO GET IT MOVING AGAIN. VERY DANGEROUS SITUATION WHEN YOU ARE MAKING A TURN WITH ONCOMING TRAFFIC COMING AT YOU.
ORIGINALLY POSTED TO THIS WEBSITE ON OR ABOUT 6/13/16. STOPPED AT RED LIGHT ON A CITY STREET, THE CAR WOULD NOT MOVE FORWARD WHEN ACCELERATOR DEPRESSED. ENGINE REV'ED TO 4-5K BUT CAR FAILED TO MOVE. PUT CAR IN NEUTRAL AND THEN TRIED AGAIN. SAT THRU 3 RED LIGHTS BEFORE CAR WOULD GO FORWARD. IT WAS VERY JERKY AND HESITANT THEN CAR PICKED UP SPEED. THIS WAS SECOND TIME THIS HAS HAPPENED. FIRST TIME I THOUGHT MAYBE I HAD HIT THE BRAKE AND NOT GAS PEDAL. DROVE IMMEDIATEL TO DEALER AND TOLD THEM OF ISSUE. THEY HAVE HAD MY CAR SINCE JUNE 10, 2016. SERVICE TECH WAS ABLE TO ACTUALLY CAPTURE ON VIDEO (WHILE TEST DRIVING) MY GEAR SHIFT IN DRIVE AND CAR MOVING IN REVERSE. HYUNDAI USA, THE DEARLERSHIP AND MYSELF HAVE BEEN IN FREQUENT CONTACT. HYUNDAI HAS NO IDEA WHY THIS IS HAPPENING. THE CAR IS NOT SAFE TO DRIVE. THEY SAY THE KOREAN ENGINEERS ARE INVESTIGATING. WHEN I ORGINALLY POSTED ON THIS WEBSITE THERE I COULD ONLY FIND THIS TYPE OF ISSUE FOR A 2015 TUSCON. I NOTE TODAY THERE ARE MULTIPLE COMPLAINTS IDENTICAL TO MINE. THIS CAR IS LESS THAN ONE YEAR OLD (OWNED ) WITH LESS THAN 17K MILES. INABILITY TO CONTROL DIRECTIONAL MOTION OR SPEED WHEN IT DOES MOVE IS NOT SAFE TO MYSELF OR OTHERS. MAJORITY OF MY DRIVING IS AT HIGHWAY SPEEDS .
THE VEHICLE IS A LIMITED WITH DUAL CLUTCH TRANSMISSION (DCT). VEHICLE HAS 1,052 MILES ON IT, AND I PURCHASED NEW ONE MONTH AGO. STOPPED AT A TRAFFIC SIGNAL AT HEAD OF LINE. WHEN LIGHT TURNED GREEN, I REMOVED MY FOOT FROM THE BRAKE AND BEGAN TO APPLY GAS PEDAL. CAR IS IN DRIVE, STANDARD MODE. ENGINE WOULD REV, BUT VEHICLE WOULD NOT MOVE. SWITCHED TO MANUAL SHIFT AND STILL NO MOVEMENT. PUT THE VEHICLE IN PARK AND THEN BACK TO DRIVE, BUT VEHICLE WOULD NOT MOVE, THOUGH ENGINE WOULD REV. ONCE TRAFFIC CLEARED FROM BEHIND ME, I WAS ABLE TO ENGAGE REVERSE AND BACK THE VEHICLE INTO A PARKING LOT. I RESTARTED THE VEHICLE AND IT STILL WOULD NOT ENGAGE ANY OF THE FORWARD GEARS, BUT WOULD ENGAGE REVERSE GEAR. I WAITED AN HOUR WITH THE VEHICLE RUNNING AND IN PARK FOR THE TOW TRUCK TO ARRIVE. EVEN THE TOW TRUCK OPERATOR COULD NOT MAKE THE VEHICLE ENGAGE A FORWARD GEAR. THE VEHICLE WAS TOWED TO THE HYUNDAI DEALER WHERE IT WAS PURCHASED. AFTER ONE WHOLE DAY AT THE SERVICE REPAIR, THEY CANNOT TELL ME WHAT IS WRONG.
ON 2 SEPARATE OCCASIONS THE CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME I HAD BACKED ON TO THE ROAD, PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE. THE ENGINE REVS BUT NO FORWARD MOTION. I TRIED PUTTING IT IN PARK THEN DRIVE, NEUTRAL THEN DRIVE. STILL NO ACCELERATION. CAR FINALLY STARTED TO CREAP FORWARD. AFTER A MILE IT WAS DRIVING FINE. THE SECOND OCCASION I WAS STOPPED AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN AND I DEPRESSED THE ACCELERATOR THERE WAS NO FORWARD MOTION. AGAIN I TRIED PUTTING IT INTO PARK THEN DRIVE AND NEUTRAL THEN DRIVE. NO FORWARD MOTION. FINALLY IT SLOWLY STARTED MOVING FORWARD. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I FEEL UNSAFE DRIVING THIS CAR BECAUSE I DON'T KNOW WHEN/IF THIS WILL HAPPEN.
LAST NIGHT, I WAS IN A TRAFFIC JAM DUE TO ANOTHER CARS ACCIDENT. I WAS GOING LESS THAN 5 MILES PER HOUR IN STOP AND GO TRAFFIC FOR 20 MINUTES. AFTER THE TWO LANES WERE MOVING, I PRESSED ON THE GAS AND THE ENGINE REVVED UP, BUT THERE WAS NO FORWARD MOTION. I PUT THE CAR IN PARK, TRIED AGAIN AND STILL NO MOTION. I TURNED THE CAR OFF TO RESET AND SAT FOR A COUPLE OF MINUTES NO MOTION. I PUT MY HAZARD LIGHTS ON BECAUSE NOW I WAS MAKING TRAFFIC BE BACKED UP. A POLICE OFFICER BUMP PUSHED MY CAR WITH HIS POLICE VEHICLE, SO I COULD GET OUT OF THE TWO LANE ROAD, SINCE IT WAS NOT SAFE TO PUSH THE CAR INTO A SAFER AREA FOR TOWING. HE SCRATCHED UP MY BUMPER DO THESE ACTIONS, WHICH SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE, AND I WOULD LIKE HYUNDAI TO FIX MY BUMPER. I DO NOT FEEL SAFE DRIVING THIS CAR BECAUSE NO WARNING LIGHTS CAME ON, AND IT IS A 2016 LIMITED TUCSON, WHICH CAME WITH ALL THE PERKS, AND YET NOTHING SHOWED UP WHEN I TOOK IT TO A HYUNDAI SERVICE CENTER. THE MECHANIC WITNESSED THE SAME PROBLEM AFTER I HAD IT TOWED THERE, THE FOLLOWING MORNING. THEY WORKED ON IT AND SAID IT COULDN'T BE FIXED BECAUSE THERE WERE NO WARNINGS LIGHTS OR COMPUTER ERRORS. THEY SAID IT WAS A DUAL CLUTCH SYSTEM PROBLEM AND THEY COULDN'T FIX IT. THIS IS UNACCEPTABLE, AND I WOULD LIKE TO KNOW WHAT'S BEING DONE ABOUT THIS PROBLEM THAT IS HAPPENING NATIONALLY, AS I HAVE SEEN MANY REPORTS WITH THE SAME PROBLEM. IT IS A SAFETY CONCERN AND SOMETHING THAT NEEDS TO BE ADDRESSED. I DO NOT FEEL SAFE DRIVING THI
THIS CAR HAS UNDER 2000 MILES. IT LURCHES FORWARD, REVS UP AND WILL NOT ADVANCE WHEN IN DRIVE, NOT ONLY FROM A FULL STOP BUT EVEN WHEN MOVING IN TRAFFIC. AT TIMES WILL ONLY GO IN REVERSE. SINCE 500M IT HAS HESITATED WHEN TAKING OFF OR PASSING OTHER TRAFFIC. (ALSO...THE AIR CONDITIONING HAS FAILED TO PUT OUT COOL AIR. )THIS IS A TRAGEDY WAITING TO HAPPEN AND NO ONE IS LISTENING. NO ANSWERS AND NO HELP. DOES SOMEONE REALLY HAVE TO DIE, THE SAME PROBLEM IS REPEATED OVER AND OVER. THIS IS NOT A SMALL INCONVENIENCE IT IS DANGEROUS. OWNERS ARE POSTING ALL OVER- THIS SAME COMPLAINT. I HAVE HAD THIS 35K $ CAR FOR 40 DAYS AND AM AFRAID TO DRIVE IT. I MAY NOT DRIVE IT AGAIN. THIS HAS HAPPENED IN HEAVY TRAFFIC ON THE HIGHWAY, IN THE CITY, IN PARKING LOTS AND PULLING INTO MY DRIVE AND GARAGE. THE DEALER SERVICE DEPT. WAS ABLE TO REPLICATE IT AND RESET THE COMPUTER, STILL DOES NOT MAKE ME FEEL SAFE. I HAVE READ WHERE IT CONTINUES OVER AND OVER. I DON'T FEEL THIS ISSUE CAN BE IGNORED, WHEN THE SAME THING IS MENTIONED OVER AND OVER - HERE AND ON OTHER WEB SITES. WHAT IS THE MANUFACTURER GOING TO DO? I AM NOT GOING TO ACCEPT THIS AS A WAIT AND SEE SITUATION AND I WILL NOT STOP UNTIL I GET ANSWERS AND A RESOLUTION. HYUNDAI NEEDS TO ADDRESS THIS ASAP.
VEHICLE SHIFTS INTO NEUTRAL RANDOMLY. I WAS DRIVING NORMALLY ON A CITY STREET AND SLOWING DOWN. THEN I STEPPED ON THE GAS TO SPEED UP AND THE ENGINE RACED (LIKE THE VEHICLE WAS IN NEUTRAL). HOWEVER, THE VEHICLE WAS NOT MOVING AND COASTED ALMOST TO A STOP. I PUT ON THE BRAKES, PUT THE VEHICLE INTO PARK, AND THEN BACK INTO DRIVE AND STEPPED ON THE GAS AND IT STARTED TO MOVE AGAIN. THIS HAS HAPPENED TWICE.
MY CAR WAS 8 DAYS OLD WITH LESS THAN 400 MILES. WHEN PULLING OUT FROM A PARKING WITH A SLIGHT DOWNHILL DRIVE TURNING RIGHT ON TO A FOUR LANE ROAD AND EXPERIENCED NO POWER TO MOVE THE VEHICLE. I THOUGHT EITHER MY WIFE OR I ACCIDENTALLY BUMPED THE GEAR SELECTOR INTO NEUTRAL BUT IT WAS IN DRIVE. TRAFFIC WAS APPROACHING AT SOMEWHERE CLOSE TO 45-50 MPH WHICH IS THE SPEED LIMIT. FORTUNATELY THE CARS COMING UP ON US WERE ABLE TO GO AROUND US. WE COASTED INTO THE OTHER DRIVEWAY ABOUT 200 FEET FROM WHERE WE ENTERED AND AFTER GETTING MY HEART RATE DOWN I WAS ABLE TO GET IT IN GEAR. WE DROVE AROUND THE LOT FOR SEVERAL MINUTES BEFORE ATTEMPTING TO RENTER THE HIGHWAY. THIS WAS OUR SECOND DAY OF A 9 DAY VACATION TRIP ABOUT 200 MILES FROM HOME. WE STAYED ANOTHER WEEK AND SEVERELY LIMITED OUR DRIVING, I FILED A CASE WITH HYUNDAI CORPORATE AND CALLED MY SALES REP AND SERVICE DEPT AND SAID WE WERE NOT COMFORTABLE WITH THE RETURN TRIP HOME SINCE IT INVOLVED WINDING MOUNTAIN ROADS FROM 7000 FOOT ELEVATION TO 1000 FEET IN PHOENIX. HE ARRANGED A RENTAL CAR FOR OUR RETURN AND HAD THE VEHICLE TOWED TO THE DEALER. WE TOOK THE RENTAL BACK AND THEY SUPPLIED US WITH A LOANER TO USE UNTIL JULY 11. WE ARE LEAVING TOWN AGAIN AND RETURNING ON THE 28TH SO THEY WILL HAVE OUR CAR TIL THEN. WE SINCERELY HOPE A FIX IS FOUND BY THEN AS WE REALLY LIKE THE CAR AND WANT TO KEEP IT BUT IF A FIX IS NOT FOUND WE WILL HAVE TO DETERMINE PLAN B. *TR
THERE IS AN ISSUE WITH LACK OF ACCELERATION IN THIS VEHICLE WHEN ACCELERATING FROM A STANDSTILL. FOR EXAMPLE, FROM A STOP SIGN OR TRAFFIC LIGHT. MOST TIMES, WHEN I STEP ON THE GAS WHEN I AM AT A STOP, THIS CAR HESITATES FOR A MOMENT BEFORE IT FINALLY LURCHES FORWARD. IT IS A SERIOUS SAFETY CONCERN BECAUSE WHEN I AM PULLING OUT INTO TRAFFIC AND THINK I HAVE ALLOWED MYSELF AMPLE TIME, THIS CAR HESITATES FOR SUCH A LONG TIME BEFORE FINALLY MOVING FORWARD IT COULD CAUSE AN ACCIDENT. IT HAPPENS ALMOST EVERY TIME I DRIVE IT.
AT TIMES, WHEN THE VEHICLE IS AT A COMPLETE STOP, IT WILL NOT MOVE. THE ENGINE WILL REV IN RPMS, AND WAS ABLE TO GET IT TO GO BY PLAYING WITH GEAR SELECTOR. THIS ALSO HAS HAPPENED WHEN THE CAR WAS PARKED IN A PARKING GARAGE FOR 7 HOURS. MOSTLY IT HAS BEEN WHEN THE WEATHER HAS BEEN IN THE 85-95 DEGREE RANGE. THIS A A NEW VEHICLE WITH VERY FEW MILES.
DCT DISENGAGES UPON STOP AND WON'T RE-ENGAGE INTO FIRST, LEAVING THE CAR IDLING AT HIGH RPM'S UNTIL THE VEHICLE FINALLY ENGAGES -POTENTIALLY DANGEROUSLY.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Hyundai Tucson → · Every Tucson year → · How the figures are calculated →