Page 21 of 33 · complaints 1,001–1,050 of 1,626

2016 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Structure › Body
Filed Aug 22, 2020AZ

MY RIGHT SIDE REAR DOOR, AND PASSENGER DOOR HANDLES BOTH STOPPED WORKING AND WILL NOT OPEN THE DOOR. MY CAR DOOR WILL NOT BUDGE FROM THE INSIDE NOR OUTSIDE NO MATTER HOW MUCH FORCE I PUT INTO IT. THIS IS A SAFETY HAZARD AS I HAVE TWO YOUNG CHILDREN IN CAR SEATS, IF I EVER HAD TO GET THEM OUT IN AN EMERGENCY I'D HAVE TO GET THEM OUT THROUGH THE WINDOW! THIS IS NOT A CHEAP FIX, AND I SEE IT IS A VERY COMMON PROBLEM AMONG OWNERS OF THIS SAME MODEL. PLEASE WHY HAS THIS NOT BEEN RECALLED YET

Structure › Body
Filed Aug 20, 202040,000 milesIN

I WENT TO GET MY 1 YR OLD OUT OF HIS CAR SEAT LAST NIGHT AND THE REAR PASSENGER DOOR WOULDN'T OPEN FROM THE OUTSIDE OR THE INSIDE. IT WAS UNLOCKED. I'VE READ MULTIPLE COMPLAINTS SO THIS IS A KNOWN ISSUE AND A HUGE SAFETY CONCERN IF THERE WAS AN EMERGENCY AND I HAD TO GET HIM OUT QUICKLY. I HAD TO CRAWL IN THE BACK SEAT AND DRAG MY 30 LB 1 YEAR OLD OUT UP OVER HIS CAR SEAT AND THROUGH THE MIDDLE OF THE CAR OUT THE DRIVER'S SIDE PASSENGER DOOR.

Structure › Body
Filed Aug 19, 202048,000 milesMN

BOTH THE PASSENGER SIDE AND DRIVER SIDE REAR DOORS WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILDREN SITTING IN THE REAR SEATS AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS FAILED TO IMPLEMENT THIS FIX IN US AND IT IS A VERY BIG EXPENSE THAT THE CUSTOMER HAS TO BEAR FOR A SAFETY ISSUE. UPON INVESTIGATION I FOUND THAT THE REAR DOOR-LOCK LATCH ACTUATOR ASSEMBLY IS THE PROBLEM COMPONENT THAT HAS SOME SORT OF CHEAP PLASTIC CAUSING THE ISSUE AND THE ENTIRE ASSEMBLY NEEDS TO BE REPLACED. I HAVE UPLOADED THE PICTURES OF THE LATCH ASSEMBLY THAT REQUIRES A REPLACEMENT.

Engine
Filed Aug 19, 202080,000 milesIA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO OPEN AND CLOSE WITHOUT SEVERAL ATTEMPTS. ADDITIONALLY, THE REAR PASSENGER'S SIDE WINDOW WAS INOPERABLE. THE ENGINE SPLASH COVER DETACHED FROM VEHICLE. THE CLEAN FRONT RADAR MESSAGE WAS DISPLAYED, AND THERE WAS AN ABNORMALLY LOUD NOISE DETECTED FROM THE MUFFLER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODHOUSE HYUNDAI OF OMAHA (8410 S 145TH ST, OMAHA, NE 68138, (402) 592-1007) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed Aug 18, 2020TX

THE VEHICLE I PURCHASE AT THE DEALERSHIP IS LOOSING OR FLASHING OIL. IN 3 MONTHS TIME, GIVE OR TAKE, OIL IS LOW LOW AND THE CAR HESITATE TO ON TAKE OFF UNTIL OIL PRESSURE INCREASES.

Structure › Body
Filed Aug 16, 202068,000 milesCA

MY FRONT PASSENGER SIDE DOOR WOULD ONLY OPEN FROM THE OUTSIDE AFTER 3+ PULLS ON THE HANDLE. NOW THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. LOCK STILL ENGAGES AND DISENGAGES, BUT DOOR WILL NOT OPEN. THIS COMPROMISES THE SAFETY OF MY REAR PASSENGERS.

Electrical System
Filed Aug 15, 202024,000 milesFL

POWER WINDOWS FAIL TO OPERATE,LEFT TURN SIGNAL FAILS TO ENGAGE, BRAKE LIGHT OUT INDICATOR SHOWS LIGHT OUT WHEN ITS NOT.DEALER NOTIFIED AND PROBLEM RESOLVED BUT RE OCCURS

Structure › Body
Filed Aug 13, 2020105,000 milesOH

IN A SHORT AMOUNT OF TIME, 3 OF MY 4 DOORS OPEN UNRELIABLY AND ONE WILL NOT OPEN AT ALL. IT STARTED WITH THE FRONT PASSENGER SIDE DOOR. YOU ALWAYS MUST PULL THE HANDLE 2 TO 4 TIMES TO GET IT TO OPEN. IT SEEMED ONLY AN INCONVENIENCE, AND IT WAS QUOTED AS VERY EXPENSIVE TO FIX, SO I JUST IGNORED IT. THEN A FEW MONTHS LATER, THE SAME THING HAPPENED TO MY FRONT DRIVER'S SIDE DOOR. IT ALWAS TAKES 2 TO 4 ATTEMPTS AT PULLING THE HANDLE TO OPEN. AGAIN, I CHALKED IT UP TO AN INCONVENIENCE, BUT IT WAS STARTING TO BECOME VERY CONCERNING. THE REASON I WRITE IS THAT NOW (JUST WEEKS AFTER THE SECOND DOOR'S RELIABILITY ISSUE STARTED), MY REAR RIGHT PASSENGER SIDE DOOR WILL NOT OPEN, NO MATTER HOW MANY ATTEMPTS YOU MAKE. THE TWO FRONT DOORS DO OPEN ON THE FIRST ATTEMPT FROM THE INSIDE AS THEY SHOULD. HOWEVER, THE REAR RIGHT PASSENGER DOOR WILL NEVER OPEN FROM THE INSIDE OR THE OUTSIDE. THIS IS NOT A CHILD LOCK ISSUE AS I'VE NEVER USED THEM. IT SIMPLY STOPPED WORKING. THE DOOR IS USELESS. THIS IS A VERY DANGEROUS SITUATION IF SOMEONE IN THE BACK SEAT NEEDED TO GET OUT OF THE CAR IN A HURRY. I RESEARCHED ONLINE TO SEE IF OTHERS HAVE THIS PROBLEM, AND IT APPEARS TO BE QUITE COMMON ON HYUNDAI TUCSONS - I SAW MANY PEOPLE DESCRIBING THE EXACT SAME PROBLEM. THE DEALERSHIP IS ASKING ANYWHERE FROM $400 TO $1000 TO FIX EACH DOOR! AS THIS IS A SAFETY ISSUE, I FEEL THAT IT STRONGLY WARRANTS CONSIDERATION FOR A RECALL THANK YOU FOR LOOKING INTO THIS MATTER.

Vehicle Speed Control
Filed Aug 11, 2020LA

WHEN AT A COMPLETE STOP, VEHICLE STUDDERS AND HAS A HARD TIME PICKING UP SPEED (RPM GOES HIGH). WHEN TRYING ENTER INTO TRAFFIC IT'S VERY DANGEROUS BECAUSE VEHICLE DOESN'T PICK UP SPEED.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 11, 202092,000 milesOR

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S AND REAR DRIVER'S SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE. THE CONTACT TOOK THE VEHICLE TO BEAVERTON HYUNDAI (13255 SW FARMINGTON RD, BEAVERTON, OR 97005) WHERE THEY DISCOVERED THAT THE MECHANISM THAT ENGAGED THE LOCKS HAD WORN, WHICH HAD CAUSED THE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND FILED A CLAIM. THE CONTACT'S CLAIM WAS DENIED DUE TO THE MILEAGE ON HER VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 92,000.

Structure › Body
Filed Aug 11, 202042,000 milesPA

REAR DOOR BEHIND DRIVER SIDE, DOES NOT OPEN WHEN UNLOCKED FROM INSIDE OR OUTSIDE THE CAR

Structure › Body
Filed Aug 10, 2020FL

RIGHT (PASSENGER) REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE EVEN IF THE DOOR IS UNLOCKED. THE DOOR LOCK IS FUNCTIONAL, BUT THE LATCH DOES NOT DISENGAGE WHEN THE DOOR HANDLE IS PULLED. THIS IS A SAFETY CONCERN IF REAR PASSENGERS NEED TO EXIT IN AN EMERGENCY.

Electrical System
Filed Aug 10, 2020FL

WINDOWS DO NOT OPEN. THIS IS A SAFETY CONCERN IN THE CASE PASSENGERS NEED TO EVACUATE THE VEHICLE THROUGH THE WINDOWS.

Electrical System
Filed Aug 6, 202082,000 milesPA

THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO THE POINT OF TOTAL ENGINE FAILURE.... PLEASE HELP ME I HAVNT EVEN HAD IT FOR 2 YEARS YET

Structure › Body
Filed Aug 2, 202099,000 milesOK

THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.

Electrical System
Filed Jul 28, 2020TX

THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.

Fuel/Propulsion System
Filed Jul 24, 202054,000 milesNY

WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M

Unknown or Other
Filed Jul 20, 202068,000 milesPA

REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.

Structure › Body
Filed Jul 18, 202058,000 milesMO

BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.

Power Train
Filed Jul 15, 202034,871 milesIL

OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.

Power Train
Filed Jul 7, 202045,000 milesOH

THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS (ABOUT TWICE A MONTH, IN VARIOUS TYPES OF DRIVING CONDITIONS), WHEN ATTEMPTING TO ACCELERATE FROM A SLOW ROLL OR A COMPLETE STOP, THE ENGINE HAS REVVED FREELY AND THE VEHICLE DID NOT MOVE FORWARD, DESPITE BEING IN DRIVE. THIS OBVIOUSLY CREATES AN INCREDIBLY UNSAFE CONDITION, SINCE THE LOSS OF PROPULSION HAPPENS ENTIRELY WITHOUT WARNING AND CAN RESULT IN A COLLISION. HYUNDAI IS AWARE OF ISSUES WITH DUAL CLUTCH TRANSMISSIONS IN 2016 AND OTHER MODEL YEAR VEHICLES, AND HAS ISSUED A TSB TO ADDRESS PROBLEMATIC UNITS (TSB # 19-AT-002H). DESPITE THE FACT THAT MY VEHICLE CONSISTENTLY AND PREDICTABLY EXHIBITS SYMPTOMS IDENTIFIED IN THE DIAGNOSTIC PORTION OF THAT TSB (JUDDER WHEN COASTING FROM A STOP), MY LOCAL HYUNDAI DEALER HAS CONSULTED WITH HYUNDAI CORPORATE AND CONCLUDED THAT THE TRANSMISSION IS PERFORMING AS DESIGNED. THEY WERE NOT ABLE TO REPLICATE THE LOSS OF PROPULSION THAT I DESCRIBED. NO REPAIR PRESCRIBED BY THE TSB WAS PERFORMED.

Unknown or Other
Filed Jul 6, 2020FL

A FEW MONTHS AGO, MY DRIVERS SIDE WINDOW STOPPED GOING UP RANDOMLY ONE DAY. THE MOTOR WAS REPLACED UNDER MY EXTENDED WARRANTY. ALL OF A SUDDEN THIS WEEKEND, THE RIGHT PASSENGER'S SIDE WINDOW QUIT WORKING TOO. I BROUGHT IT IN FOR SERVICE, AND THEY TESTED ALL OF THE WINDOWS AND THE BACK RIGHT WINDOW IS ALSO NOT WORKING. THE DEALERSHIP SERVICE DEPARTMENT MANAGER SAID THAT HE SEES EVERY SINGLE TUSCON HAVE ALL FOUR WINDOW MOTORS FAIL AT SOME POINT- HE REPLACED FOUR VEHICLES WINDOW MOTORS TODAY ALONE! MY CAR IS A 2016, THIS SHOULD NOT BE HAPPENING TO EVERY SINGLE WINDOW LIKE CLOCKWORK. THERE NEEDS TO BE A RECALL ON THESE WINDOW MOTORS, AND THEY SHOULD BE COVERED IF THEY FAIL AFTER THE WARRANTY IS UP, BECAUSE THIS IS A MANUFACTURING ISSUE, NOT THE RESULTS OF WEAR AND TEAR. IT IS DANGEROUS TO NOT HAVE CONTROL OF WINDOWS IN ALL WEATHER CONDITIONS, AND FOR THE SAFETY OF YOUR VEHICLE LEAVING IT PARKED ANYWHERE WITH THE INABILITY TO LOCK IT UP.

Structure › Body
Filed Jul 6, 2020MO

BOTH REAR DOORS DO NOT OPEN FROM THE INSIDE OR OUTSIDE WHEN UNLOCKED. CHILD SAFETY LOCK IS NOT ON.

EngineFire
Filed Jun 29, 202091,000 milesAZ

WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT

Engine
Filed Jun 26, 202090,000 milesMD

GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR

Structure › Body
Filed Jun 26, 2020IL

THE DRIVER SIDE REAR DOOR WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILD SITTING IN THE REAR SEAT AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS SENT OUT A LETTER TO THE OWNER OF THE AFFECTED VEHICLES, TUCSON, MANUFACTURED BETWEEN MAY 2015 TO DECEMBER 2016, (106,726 CARS) TO REPAIR AND REPLACE THE DOOR LATCH 4EA AT NO COST. IT IS THE SAME MODEL AND THIS NEEDS TO BE DONE AS SOON AS POSSIBLE ALSO FOR THE CONSUMERS IN THE USA AND IT NEEDS TO BE ON THE RECALL LIST. PLEASE TAKE LOOK AT THIS ISSUE SERIOUSLY AND TAKE NECESSARY ACTION TO HYUNDAI MOTORS USA. BELOW IS THE LINK IN KOREAN ABOUT DOOR LATCH RECALL ON 2016 TUCSON VEHICLES, PUBLISHED IN DECEMBER 2019. HTTPS://WWW.CONSUMER.GO.KR/USER/FTC/CONSUMER/CNSMRBBS/730/SELECTINFOINJRYDETAIL.DO?INFOID=A1078075&CNTNTSID=00000882 HTTP://WWW.CONSUMERDATA.CO.KR/NEWS/ARTICLEVIEW.HTML?IDXNO=4704. *TR

Electrical System
Filed Jun 26, 20205,000 milesCA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 17, 2020111,000 milesGA

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE FRONT DOOR FAILED TO UNLOCK WHILE ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE FROM INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR CEASED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI LOCATED AT 2135 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS AND DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

Suspension
Filed Jun 15, 202045 milesPR

THE REAR TRAILING ARM WAS BROKEN. *TR

Electrical SystemFire
Filed Jun 3, 202095,000 milesNJ

TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY STALLED AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD FLAMES WERE DISCOVERED COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED TO THE HOME. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. IN ADDITION, THE REAR DRIVER SIDE DOOR LATCH WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.

Power Train
Filed Jun 1, 202080,000 milesTN

THE TRANSMISSION IS NOT CHANGING GEARS, DRAGGING. THE LEFT TAIL LIGHT HAS GONE OUT LIKE 3 TIMES IN 2 YEARS. I SEE A RECALL ON TRANSMISSIONS ON TUCSON MY YEAR MODEL BUT WHEN I ENTER THE VIN IT SAYS NO ACTIVE RECALLS NOT SURE WHAT TO DO? *TR

Power Train
Filed Jun 1, 202060,000 milesIL

MY CAR KEEPS HAVING ISSUES WITH ACCELERATION. IT STRUGGLES TO MANUALLY SHIFT GEARS WHEN I TRY TO GO TO 40 MPH. I FEAR FOR MY SAFETY ESPECIALLY GETTING INTO HIGHWAYS SINCE I STRUGGLE TO KEEP UP WITH TRAFFIC UPON ENTERING. I HAVE TAKEN IT TO THE DEALER ALREADY AND PROBLEM PERSISTS. *TR

Electrical System
Filed Jun 1, 202085,000 milesNC

ABOUT A WEEK AGO THE REAR PASSENGER DOOR OCCASIONALLY BEGAN TO REMAIN LOCKED ONCE THE VEHICLE WAS PARKED AND SHUT OFF, INSTEAD OF UNLOCKING AUTOMATICALLY. NOW, THIS HAPPENS MULTIPLE TIMES A DAY AND THE REAR DRIVER SIDE DOOR HAS STARTED TO DO THE SAME. I HAVE 2 SMALL CHILDREN THAT ARE BOTH IN CAR SEATS AND I AM CONCERNED THAT I WILL NOT BE ABLE TO GET THEM OUT OF THE CAR. ESPECIALLY WITH THE WEATHER GETTING WARMER. *TR

Structure › BodyFire
Filed May 28, 202092,000 milesNJ

I'M THE OWNER OF A 2016 HYUNDAI SANTA FE THAT THE ENGINE STARTED KNOCKING AND WHEN I OPENED THE HOOD CAR WAS ON FIRE I LOOKED LIKE A MOVIE CAR BLOW UP BURSTING GLASS EVERYWHERE I ALMOST DIED IF I DIDN'T STOP TO LOOK AT IT. *TR

Structure › Body › Door
Filed May 24, 2020AL

ABOUT A YEAR AGO, MY FRONT PASSENGER SIDE DOOR STARTED MALFUNCTIONING WHEN TRYING TO OPEN IT. I HAVE TO PULL THE HANDLE 2-3 TIMES BEFORE THE DOOR WILL SUCCESSFULLY OPEN. TWO DAYS AGO, MY REAR PASSENGER DOOR WON'T OPEN AT ALL FROM THE INSIDE OR OUTSIDE. THIS IS A HUGE SAFETY CONCERN AS I BABYSIT MY 3 AND 8 YEAR OLD NIECE AND NEPHEW FREQUENTLY. I'VE NOTICED ON FORUMS THAT THIS IS A COMMON THING AND I FEEL AS THOUGH IT SHOULD BE A RECALL AS IT IS A SAFETY ISSUE. *TR

Engine
Filed May 11, 202086,000 milesNM

HYUNDAI TUCSON WAS BEING DRIVEN ALONG US 290 IN BRENHAM TEXAS WHEN THE CHECK ENGINE LIGHT CAME ON. DRIVER PULLED OVER AND TRIED TO RESTART. SUV WOULD NOT RESTART. VEHICLE WAS TOWED TO HYUNDAI DEALER WHO SAID THE ENGINE WAS PERFORATED AND "BLOWN" AND NEEDED TO BE REPLACED. *** MORE INFORMATION DEALER SAYS ENGINE IS PERFORATED. THIS SHOULD BE COVERED AS IT IS A MANUFACTURE DEFECT AS DETAILED AT CONSUMER REPORTS. HTTPS://WWW.CONSUMERREPORTS.ORG/CARS/HYUNDAI/TUCSON/2016/RELIABILITY/ FULL MAINTENANCE HAS BEEN PERFORMED AT HYUNDAI DEALERSHIPS IN ALBUQUERQUE, NEW MEXICO, FOR THE PAST THREE YEARS. MY NIECE, [XXX] , WAS DRIVING SUV IN BRENHAM TEXAS WHEN THE CHECK ENGINE LIGHTS CAME ON. SHE PULLED OFF US 290 AND HAD THE VEHICLE TOWED TO HYUNDAI OF BRENHAM WHERE THE MECHANIC DIAGONOSED IT AS A PERFORATED ENGINE THAT NEEDS TO BE REPLACED. HYUNDAI OR BRENHAM SERVICE: 979-337-8447 PARTS: 979-277-7580 1710 HIGHWAY 290 WBRENHAM, TX 77833 I HAVE ALSO TALKED TO HYUNDAI USA VIA PHONE AND FILLED ANOTHER CASE WITH MORE DETAILS HYUNDAI CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed May 10, 202070,000 milesTN

REAR DOOR LOCK IS INTERMITTENTLY UNLOCKING DOOR. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THIS HAS BEEN REPORTED BY MANY OWNERS AND HYUNDAI IS SAYING NORMAL WEAR AND TEAR FOR THE DOOR AFTER TAKING THE VEHICLE TO HAVE IT EVALUATED BY THE DEALERSHIP. *TR

Structure › Body
Filed May 7, 2020CA

DRIVER DOOR SUDDENLY STOPPED OPENING. THERE IS NO WAY TO ENTER THE VEHICLE USING THE DRIVER DOOR. THE CAR WAS UNLOCKED USING THE KEY FOB AND LOCKS WERE NOT A FACTOR. 2 DAYS LATER THE REAR PASSENGER DOOR SUDDENLY WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. CHILD SAFETY LOCK WAS NOT IN USE AND THE CAR WAS UNLOCKED USING THE KEY FOB. THERE IS NO WAY FOR A PERSON TO ENTER OR EXIT THE VEHICLE THROUGH THAT DOOR. VEHICLE WAS PARKED. THIS IS CLEARLY A SAFETY ISSUE BECAUSE IN AN EMERGENCY RIDERS WOULD BE UNABLE TO EXIT THE VEHICLE AND COULD BECOME TRAPPED INSIDE. THE DRIVER ALSO NEEDS TO BE ABLE TO QUICKLY ENTER THE VEHICLE. HYUNDAI DEALER IDENTIFIED FAILED LATCH ASSEMBLY AS THE PROBLEM. *TR

Structure › Body
Filed Apr 28, 202030,000 milesIA

REAR DRIVER SIDE DOOR WILL NOT OPEN. THE PROBLEM BEGAN ABOUT 2 YEARS AGO AND AFTER FURTHER INVESTIGATION ONLINE IT APPEARS TO BE A COMMON PROBLEM. I BELIEVE THE ACTUATOR IS NOT FUNCTIONING PROPERLY. THE DOOR IS SHUT AND THERE IS NOT WAY TO OPEN IT WITHOUT UNHINGING THE DOOR AND GOING TO THE DEALERSHIP. THIS IS OBVIOUSLY A DEFECT AND NOT FROM A RESULT OF WEAR AND TEAR.

Structure › Body
Filed Apr 27, 202051,500 milesAZ

TUCSON STORED IN GARAGE. LEFT AFTER 8AM TO GO TO WORK. AFTER APPROX 10-15 MIN ON THE ROAD IT SOUNDED LIKE A BOMB EXPLODED ABOVE MY HEAD AND I COULD HEAR THE BITS OF GLASS HITTING THE HEADLINER/SUN VISOR AS I SLOWED DOWN AND CAREFULLY DROVE WITH MY HAZARDS ON. I WAS GOING STRAIGHT ON THE 202 FREEWAY HEADED WEST TO I-10 WITH NO EXITS UNTIL I-10 & RAY RD. I HAD BEEN GOING APPROX. 65MPH WHEN THIS HAPPENED WITH NO WARNING. I THOUGHT SOMEONE MIGHT HAVE TOSSED SOMETHING OFF THE KYRENE OVERPASS, BUT PRETTY SURE I WAS TOO FAR AWAY AT THAT TIME. INTERIOR A/C WAS SET TO 74 WITH THE FAN ON LEVEL 2. CHECKED THE TEMP AT THE DEALERSHIP AND IT WAS READING 81. I DO HAVE PICTURES, HOWEVER THEY ARE TOO LARGE TO ATTACH.

Structure › Body
Filed Apr 21, 202066,000 milesTX

MY BACK DOORS STARTED TO NOT OPEN INTERMITTENTLY. AND NOW NEITHER OF THEM WILL OPEN. THIS IS A MAJOR SAFETY PROBLEM AS I HAVE GRANDCHILDREN IN CARSEATS IN THE BACKSEAT AND IF ANYTHING WERE TO HAPPEN I WOULD NOT BE ABLE TO GET THEM OUT. I DID SOME RESEARCH AND FOUND THAT THIS IS A KNOWN ISSUE.

Vehicle Speed Control
Filed Apr 12, 202032,000 milesCA

HI. I REPORTED THE CRUISE CONTROL MALFUNCTIONING TO TWO DIFFERENT HYUNDAI DEALERS, SERVICE DEPT. THE PROBLEM VARIES FROM NOT BE ABLE TO SET THE SPEED, TO NOT BEING ABLE TO LOWER THE SPEED, TO NOT RESPONDING TO CANCEL, BECAUSE CRUISE CONTROL WILL NOT WORK PROPERLY . ALL ACTIONS ARE BY USING THE CONTROL TOGGLES ON THE STEERING WHEEL CONSOLE. IT IS AN INTERMITTENT PROBLEM, AS SOME TIMES IT WORKS FINE, AND FOR OTHER DRIVES IT WON'T ENGAGE AT ALL, OR WILL NOT DISENGAGE THE SPEED WHEN HITTING CANCEL. I CAN TAP THE BRAKE TO SLOW SPEED, WHICH CAN ALARM A DRIVER BEHIND MY LANE AND CAUSE AN ACCIDENT BEHIND ME. THE SERVICE STAFF CAN NOT GET THE CRUISE CONTROL TO DUPLICATE ON A VEHICLE TEST DRIVES. SO WITH THAT, THEY SAY THEY CAN NOT REPLACE THE STEERING LINKAGE, OR ANY PART BECAUSE THEY CAN NOT PROVE IT IS FAULTY. I EXPLAINED HOW IT IS NOT SAFE, ESPECIALLY ON A HIGHWAY WITH NATURALLY HIGHER SPEEDS TO CONSIDER. WITH FIVE REPORTS OF THE FAULTY CRUISE CONTROL ON FILE, AT DIFFERENT HYUNDAI SERVICE CENTERS, THE UNSAFE PROBLEM STILL EXISTS IN THE TUSCON 2016 SUV. I HAVE PAPERWORK SHOWING REPORTED SAFETY CONCERNS SEPT 18, 2018, MAR 27, 2019, JUNE 3, 2019, AUGUST 15, 2019, OCT 16, 2019. PLUS A PERSONAL VIDEO OF PUSHING AND TOGGLING THE CONTROLS WITHOUT CRUISE RESPONSE.THAT IS OVER A YEAR OF THE REPORTING THE MALFUNCTIONING SPEED CONTROL. IT IS UNSAFE WITH NO SOLUTION.

Power Train
Filed Apr 1, 202035,000 milesMI

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. THE CONTACT STATED THAT THERE WAS A TEMPORARY HESITATION AND THEN THE VEHICLE WOULD LUNGE FORWARD AND THEN RETURN TO OPERATING AS INTENDED. WILLIAMS HYUNDAI LOCATED AT (2845 E SAGINAW ST, LANSING, MI 48912 517-484-1341) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL DUE TO THE DUAL CLUTCH THAT WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.*DT

Structure › Body
Filed Mar 31, 202058,000 milesIL

THE VEHICLE DOOR LOCKS CEASE TO FUNCTION PROPERLY LEADING TO BOTH THE INTERIOR AND EXTERIOR DOOR HANDLES FAILING TO UNLATCH THE DOOR. THIS CAUSES THE DOORS TO FAIL TO BE ABLE TO BE OPENED. THIS COULD POTENTIALLY BE FATAL IN AN ACCIDENT SITUATION. CURRENTLY BOTH THE LEFT REAR DOOR AND FRONT RIGHT DOOR LATCHES DO NOT WORK. I CANNOT OPEN EITHER OF THOSE TWO DOORS. THIS IS A WELL DOCUMENTED ISSUE WITH HYUNDAI DOOR LATCHES. A SAFETY RECALL NEEDS TO BE ISSUED.

Structure › Body
Filed Mar 20, 2020GA

REAR DRIVERS SIDE DOOR AND FRONT PASSENGER DOOR NOT OPENING WHEN YOU UNLOCK REMOTELY OR MANUALLY PROPERLY. SOMETIMES IT WILL OPEN BUT MOST TIMES IS WILL. IT COULD BE A DEATH TRAP IF SOMEONE IS STUCK ON THAT SIDE OF CAR.

Fuel/Propulsion System
Filed Mar 10, 202047,000 milesPA

COMING FROM A STOP OR VERY LOW SPEEDS, I PRESS ON THE GAS PEDAL AND THE CAR DOESN'T MOVE. SOMETIMES IT ACTUALLY SLOWS DOWN. WHEN IT DOES ENGAGE, THE CAR WILL LURCH FORWARD AT A HIGHER SPEED. THIS HAS HAPPENED MULTIPLE TIMES. OTHER 2016 TUCSONS ARE UNDER RECALL FOR THIS ISSUE. THEY NEED TO EXPAND THE RECALL. THIS HAS HAPPENED ON MULTIPLE DATES AND TIMES, SO THE ISSUE IS ONGOING.

Structure › Body
Filed Mar 10, 202047,528 milesFL

MY DRIVER SIDE DOOR HAS ALREADY BEEN REPLACED ONCE FOR THE BUTTON BECOMING DEFECTIVE AND IT STOPPED WORKING AGAIN WITHIN A MONTH OF IT BEING FIXED. MY BACK PASSENGER DOOR HAS ALSO STOPPED WORKING. EVEN THOUGH IT IS UNLOCKED, IT WILL NOT OPEN FROM THE INSIDE OR THE OUT, AS ID IT IS STILL LOCKED.

Power Train
Filed Mar 10, 202047,545 milesFL

AS I WAS PULLING ONTO HIGHWAY FROM A COMPLETE STOP, THE CAR PAUSED AND REVVED ENGINE AND THEN KICKED INTO GEAR AND WENT. THIS IS A SAFETY HAZARD, AS THERE WERE OTHER VEHICLE DRIVING TOWARDS ME, AND THE CAR WOULD NOT GO FOR A FEW SECONDS.

Structure › Body
Filed Mar 9, 202061,200 milesCA

IN MY CASE ALL THREE DOORS WERE LOCKED AND COULD NOT OPEN IN STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING OR OFF. IT STARTED WITH DRIVER'S DOOR NOT OPENING FROM OUTSIDE 1ST AND WHEN I UNLOCKED USING MY CAR KEY IT WOULDN'T OPEN. I HAD TO OPEN THE DOOR FROM PASSENGER SIDE IN ORDER TO GET TO THE DRIVER'S SIDE. THEN BOTH BACK PASSENGER LEFT AND RIGHT DOORS WOULD NOT OPEN FROM INSIDE OR OUTSIDE. THIS CREATED MAJOR CONCERN AND SAFETY ISSUE SINCE I COULDN'T HAVE ANYONE SITTING IN THE BACK SINCE NO ONE COULD GET IN OR GET OUT. I TOOK MY CAR TO DEALERSHIP AND SINCE MY CAR HAD 62,000 MILES IT WAS NOT COVERED UNDER THE HYUNDAI WARRANTY. THEY REPLACED THE DRIVER DOOR LOCK ACTUATOR FOR $392 IN 12/13/2019. ONE MONTH LATER IN 1/13/2020 I STARTED HAVING THE SAME PROBLEM WITH BACK RIGHT PASSENGER DOOR AND ONE WEEK LATER IN 1/18/20 I HAD THE SAME PROBLEM WITH BACK LEFT PASSENGER DOOR. THIS TIME BOTH BACK DOORS WERE LOCKED FROM INSIDE AND OUTSIDE SO NO ONE WAS ABLE TO GET IN OR OUT. I TOOK MY CAR TO AAMCO AND THEY HAD TO REMOVE THE DOORS TRIM & SEALS TO GET DOORS OPEN AND REPLACED BOTH DOOR LOCK ACTUATORS FOR $862.79. THIS HAS NEVER HAPPENED WITH MY OTHER CARS AND IT IS A MAJOR SAFETY CONCERN WHEN YOU ARE LOCKED INSIDE THE CAR AND CAN'T GET OUT. THERE HAS BEEN MANY COMPLAINTS ONLINE REGARDING THE DOOR LOCK ACTUATORS NOT FUNCTIONING AND REQUIRING REPLACEMENT. I'M HOPING NHTSA CAN ADDRESS THIS SAFETY CONCERN AND ASK HYUNDAI TO RECALL AND REPLACE THE PARTS. I KNOW SOON I WILL HAVE T

Structure › Body
Filed Mar 8, 202065,000 milesVA

BACK DOORS WILL NO OPEN AFTER THEY ARE LOCKED EVEN WHEN UNLOCKED THEY WILL NOT OPEN IF KIDS IN BACK YOU CAN'T OPEN DOORS TO GET KIDS OUT OF CAR SEAT THIS IS A PROBLEM THAT OTHER PEOPLE ARE HAVING WITH THIS CAR IT'S A BIG SAFETY ISSUE IF YOU NEEDED TO GET ACCESS TO THE BACK SEAT OF THE CAR IT'S IMPOSSIBLE THIS IS A ONGOING ISSUE SOMETIMES THEY OPEN AND IT'S TIMES MAY GO DAYS BEFORE YOU CAN GET THEM TO OPEN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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