Page 11 of 33 · complaints 501–550 of 1,626

2016 Hyundai Tucson complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Jul 30, 2022FL

I have been finding when going for an oil change, the mechanic is stating that my vehicle has no oil in it, no signs of a leak, and this has occurred multiple times in last couple months. Now I check oil once a week and finding more often then not my oil is low and I need to add oil. not once has any warning light come on. What irritates me most is if this seems to be occurring with others - Hyundai needs to do something about this. Who knows how long I drove with low to no oil in my vehicle before knowing I had this problem. Can't imagine the damage done to my engine!

Latches/Locks/Linkages › Doors › Latch
Filed Jul 28, 202281,000 milesNJ

The contact owns a 2016 Hyundai Tucson. The contact stated that the driver's side rear door was unable to be opened from inside or outside the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 28, 2022GA

Both rear doors do not open from the outside or inside, no child lock engaged. Usually takes several tries locking/unlocking to get door open. In the event of a crash, passengers would not be able to exit the vehicle. Not inspected, and no warning lamps.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 28, 202252,000 milesHI

The contact owns a 2016 Hyundai Tucson. The contact stated that after locking the front passenger’s side door, the door was seized in the closed position and could not be opened when unlocked. The contact indicated that extreme force was needed to pull the door handle while attempting open the door. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 52,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 23, 2022MD

Rear passenger door will not open from outside or inside after unlocking. Basically, the door stays locked. Only after repetitive banging on the door handle (outside) will it sometimes open (more often it just stay locked - it may be days and dozens of attempts before it haphazardly opens). Additionally, the front drivers side door does not open on the first pull from the outside (it requires at least 2 pulls - sometimes as many as 4 pulls to finally open). Finally, the front passenger door is experiencing similar problems where it may take a second pull to open the door (this door only recently started having this problem and it opens normally most of the time). It can't be a coincidence that 3 out of the 4 doors on this vehicle are having problems with the door locks. So far the front doors open fine from the inside but the rear drivers side door is a serious safety hazard as I have a 3 yr child that sits in the back seat regularly. A simple google search brings up dozens of links and articles where owners of the same model vehicle are complaining of the exact same problem. It's obvious that this is a common issue with this vehicle but so far no recall even acknowledgement by the manufacturer has been issued. This is a safety issue - PLEASE HELP

Steering
Filed Jul 20, 202264,000 milesVA

The contact owns a 2016 Hyundai Tucson. The contact stated that while operating the vehicle, there was a rattling noise and vibration coming from the steering wheel. Additionally, while parking and turning the steering wheel in either direction, there was a clicking noise coming from the steering column. The vehicle was taken to the local dealer who diagnosed that the intermediate steering shaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 64,000.

Unknown or Other
Filed Jul 19, 2022FL

Three of my windows stopped working within a few weeks of each other in June 2022 and July 2022. My car has approximately 19,000 miles on it. I took it to the dealership and they said that the window regulators need to be replaced. It costs $741 per window. This is a defect that is occurring with this car's make, model, and year. There are many online forums where other owners of the exact same type of vehicle are experiencing this failure. For example, in this forum there are over 10 owners that have the same issue. Many owners of this car are unable to open their windows anymore unless they can afford to pay the high cost per window. This is putting people's safety at risk because, 1) your car's windows are an emergency exit point if you are in an accident and your doors are nonfunctional, 2) you can't communicate with law enforcement during a traffic stop which puts the officer at risk and yourself because you have to open your door when you can't roll your window down, 3) children in the back seats can't breathe well from the strong wind in their face when the window is stuck rolled down while you are driving. Also debris can fly into the car because the window is not rolled up while driving. Please consider these safety concerns and investigate the fact that there are so many of these cars experiencing this exact defect that is causing multiple windows to fail. This is one website with many forums that report this window failure with this exact type of car: https://www.h

Engine
Filed Jul 16, 2022GA

This car is burning oil and locking up the engine while driving. This has happened multiple times now! I am changing the oil every couple two thousand miles instead of 3000, and sometimes even sooner than that. I was on the interstate a couple of times and the car will not accelerate. This is a danger to myself as well as other drivers. Why is this not being investigated??? Looking through the complaints, it has been happening to so many people and no one is doing anything about it!

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jul 15, 2022140,963 milesLA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal without warning. The contact initially took the vehicle to an independent mechanic where the catalytic converter, spark plugs, and coil packs were replaced. Eight months later, the failure returned and the same mechanic informed her that the evaporated oil had melted the catalytic converter and referred her to the dealer for assistance. The vehicle was then taken to the dealer on three separate occasions and each time the catalytic converter was replaced; however, despite the numerous replacements, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 140,963.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 12, 2022IL

Locks and Latches have stopped working. My rear passenger and driver side latches do not open. It is a safety hazard for anyone riding in my vehicle.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 9, 2022NJ

Passenger side front door lock intermittently does not unlock either by pressing door handle or remote control. Passenger can be trapped inside of vehicle in the event of an emergency egress being needed. Problem is intermittent for now, but growing in frequency!

Latches/Locks/Linkages › Doors › Latch
Filed Jul 8, 202243,000 milesKS

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 8, 2022TX

The car doors don’t open even after unlocking. I can hear and see the door is u locked but the door doesn’t open from outside. Unable to open the door and get my kid out in case of emergency

Latches/Locks/Linkages › Doors › Latch
Filed Jul 1, 2022FL

Driver side door doesn’t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.

Equipment › Appliance › Air Conditioner
Filed Jun 30, 2022NY

Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the company should include in a recall campaign.

Power Train
Filed Jun 29, 2022NC

Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.

Power Train
Filed Jun 29, 2022IA

The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.

Electrical System
Filed Jun 29, 2022CA

Rear driver side door will not unlock either by electronic or manual manuvers - Locked in senario. Passenger door wont unlock electrinically but manually can open with handle.

Latches/Locks/Linkages
Filed Jun 27, 202263,000 milesMO

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.

Structure › Body
Filed Jun 26, 2022FL

REAR PASSENGER SIDE DOOR WILL NOT UNLOCK/OPEN. CANNOT BE UNLOCKED BY ANY SWITCH. FROM INFO I HAVE BEEN ABLE TO FIND THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE NOT BEEN TO THE DEALER OR CONTACTED THE MANUFACTUER. NO WARNING LIGHTS OR ALARMS HAVE BEEN ACTIVATED BY THE VEHICLE.O6/

Vehicle Speed Control
Filed Jun 25, 2022MA

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Unknown or Other
Filed Jun 20, 2022NC

Window regulator on the front passenger side window is no longer working after just over 50,000 miles. Window regulator on the front driver’s side does not always work. I was quoted that it would be a $700 repair by the dealer. Front passenger side window is being held up by card board stuffed inside the door (the dealer’s advice). Door lock actuator on the front passenger side door does not allow you to open the door from the outside when unlocked. Both issues are serious safety concerns if the car were to be in an accident. Both issues are very common with this make and model.

Electrical SystemFire
Filed Jun 20, 2022FL

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Engine
Filed Jun 19, 2022GA

Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 17, 2022NC

The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 17, 2022TX

Rear door will not open from the inside or the outside

Engine
Filed Jun 15, 2022PA

Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 15, 2022PA

Rear driver side door handle does not open, seems to be a safety issue with this car

Latches/Locks/Linkages › Doors › Latch
Filed Jun 13, 2022WI

BOTH REAR DOORS WILL NOT OPEN FROM OUTSIDE OR FROM INSIDE THE VEHICLE. CHILDREN PASSENGERS HAD TO CLIME TO FRONT TO EXIT CAR. EXTREMELY DANGEROUS.

Unknown or Other
Filed Jun 12, 2022LA

The passenger side door will not unlock from the outside. You can hear when you press the unlock button but nothing happens you have to physically open the door from the inside to let the person in to the core. Also we have had to replace the driver side and passenger side front window gears or whole panel in the door do you to the gears rotting out because they are cheap plastic pieces. We are now having to replace the third window which is the rear driver side for the same issue. When you open the door the gears look likeThey have eaten each other. It is due to cheek horrible product being used in the door. I see multiple complaints about these two issues and they both should be recall issues. It is also a safety hazard because the windows can fall at any moment and shatter and if the rest of the door handle goes out there is no way to let anyone out of the car from the outside

Power Train
Filed Jun 6, 2022VA

Transmission can lurch forward or hesitate, shudder when accelerating from a stop. More problematic is the extreme vibration/shuddering of the car when in stop and go traffic. It is so severe passengers are actually thrusting back and forth in their seats. First occurrence was at 23,000 miles when a warning light came on saying, "transmission running high, pull over while driving in traffic." At the time I was driving in moderately heavy city traffic for about 20 minutes. Hyundai service reported they could not duplicate the problem, and no codes found in any system, so no repairs performed. Was informed service mechanic that this can happen in extended traffic. However, I had not been in extended traffic. I continued to experience other issues as noted above and when complained about them was told there was nothing wrong with the car, it just had some quirks with the transmission, nothing that needed repair. Recently my driving has changed from city to interstate driving and starting about 5,000 miles ago, the severe shuddering/vibrating happens when traffic is tied up on interstates. The car has not been overheated by hot weather or extended driving as suggested by the service center. When I took it back in for servicing I was informed there was a "dry and wet" type of transmission in the 2016 Tucson's, and I had the dry one which is problematic. Again, the mechanics were unable to duplicate the problem, and said there was nothing they could do to fix the car as it was inhe

Latches/Locks/Linkages › Doors › Latch
Filed Jun 4, 2022TX

My 2016 Hyundai Tucson has repeatedly had a major safety issue when one of the doors will suddenly completely stop working. One day a door will work fine, and after no accidents, impact, or any other known factor, the door is completely unable to be opened. The handle operates as intended, but the door itself does open. In the 4 years I have owned my car, I have had to repair 6 instances of this problem (2 of the doors having this issue again after initial repair). This issue includes my driver side door, where I have had to crawl through the car to get out. Apparently this is a known issue impacting a large amount of Hyundai Tucsons. This is obviously a major safety issue. If these doors cease operation for seemingly no reason due to some poorly designed / manufactured component, I can’t imagine they could withstand any sort of vehicle collision / accident. I hesitate to imagine a situation where someone is in some sort of collision and need to escape a burning vehicle / pull a child out of a vehicle and their doors do not work.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 1, 2022MA

Driver Side door no longer opens from the outside after it has been locked. Rear Driver Side door no longer opens from the inside or outside handle. Seen numerous reports and accounts online report this same issue. I have a 6 month old child and cannot have the doors on my car not opening.

Latches/Locks/Linkages › Doors › Latch
Filed May 30, 2022MO

Both back doors will not open from inside or outside. Very dangerous safety concern

Electrical System
Filed May 28, 2022MA

Driver side window will not go down. It’s stuck.

Structure › Body › Door
Filed May 26, 2022OK

Rear right door stopped opening from inside and outside just over a month ago. Two weeks ago front passenger door started to not be able to be opened. To not be able to safely exit a vehicle is a tremendous safety concern....in an accident , in another emergency situation, if vehicle caught fire, etc. Which door will not be operable next? How can my elderly, disabled family member safely ride in this vehicle and get safely out? Will I need to drive to a fire department to get doors cut open? (this actually is my go-to safety plan at this point) We took to our Auto repair, they also could not open these doors. There are no dash warnings of doors being compromised. The vehicle was not in any accident incident. Internet searching reveals this to be a widespread problem with the Hyundai vehicles

Unknown or Other
Filed May 24, 2022FL

The driver door makes clicking sound but does not unlock with the rest of the car doors using my automated lock/unlock feature on my key. In searching online, this is a huge/broad issue among Hyundai Tucson 2016/17 owners.

Latches/Locks/Linkages › Doors › Latch
Filed May 22, 2022NC

2016 Tucson rear doors wouldn’t open

Unknown or Other
Filed May 19, 2022GA

3 out of the 4 windows do not go down or up with window button. The windows now move down on their own when driving that can cause a distraction if in bad weather like with heavy rain, wind, or sand storm. If I hit a bump in the road the window come down some much distracting my driving ability. I'm having to stop the card and pull up the windows with my hands now which anyone could go to my car now and just slide the windows down with their hand and break in to the suv. This happen just during my warranty but was unable to take it in due to covid restrictions at the time for myself before the time expired on the warranty. This seems like a know issue for the make and model from many in the hyundai tucson community.

Unknown or Other
Filed May 19, 2022ID

Passenger door wont open when unlocked using the key fob. If opened from the inside and left unlock the door will open.

Electrical System
Filed May 19, 2022PA

When I unlock all doors from the driver side inside you cannot enter the vehicle on the passenger side front door from the outside handle, you have to manually reach over and pull from the inside

Unknown or Other
Filed May 17, 2022OK

The passenger doors, front and back, have stopped opening. The handles from inside and from outside will not open the doors. This is a tremendous safety issue as in the event of a fire, accident, etc people would not be able to exit the vehicle. There is no warning when the doors will not open...it just happens. It has caused a big panic and fear for use of vehicle in the event that soon no doors may operate. This problem is a n issue across the board with Hyundai. Hyundai should be recalling and fixing this before someone is killed because they cannot open a door.

Visibility › Glass, Side/Rear
Filed May 16, 202284,683 milesGA

The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side and front passenger’s side windows fell down inside the door panel. There were no warning lights illuminated. The local dealer diagnosed the vehicle and determined that the window regulators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,683.

Unknown or Other
Filed May 16, 2022LA

All of the window motors in my doors have broken all at once. The windows will not go down because the motors are broken. There are no warning lights for this. It is is a dangerous risk because if there was an emergency where the windows would need to come down they wouldn’t. I do not see how this isn’t a recall when all FOUR window motors have broken at once.

Engine
Filed May 14, 2022IN

Hyundai dealership just gave me my vehicle back after having it for 3 months replacing the engine due to engine failure which a class action law suite was filed about. While having my vehicle they also replaced all the ignition coils and spark plugs, 1 day after receiving my vehicle back my car throws the following codes and has to go back to the dealership. P0353- ignition coils C primary control circuit/open P0354- ignition coils D primary control circuit/open P0420- Catalyst system efficiency bele9 threshold bank 1

Latches/Locks/Linkages › Doors › Latch
Filed May 13, 2022AZ

The front driver side door does not open when unlocked. It seems to me a known issue that the lock actuator tends to fail on these doors. This is a huge safety concern.

Power Train
Filed May 9, 2022CO

No or reduced acceleration after stopping, no shifting at all into gear, vehicle hesitating, especially in low gears at speeds less then 10 MPH while idling in traffic. Issues shifting into gear and accelerating when pushing accelerator especially when going downhill. Issue happens nearly every time the vehicle is driven. Rear driver's side door will not open from inside or outside of car. Seems to be an issue with the cable/pulley system. Could definitely be a safety hazard in an emergency situation.

Power Train
Filed May 6, 2022MS

Transmission slips when trying to accelerate any. No leaks etc. Almost had a wreck trying to merge onto the interstate with my family in the car.

Engine
Filed May 5, 2022TX

I was driving on interstate and my vehicle felt like it was losing power. It felt like the engine was failing. My car started squeaking and flutter when I tried to accelerate pass 65 mph. I took it to delearship and they told me my engine needed replaced. It only had like 89k miles on it. They replaced engine. I picked up SUV, and as I am driving home on interstate my car started to shake and squeal again when I accelerated to 65 mph. It seemed I had to floor the accelerator to get to 65 mph. I took suv back and this time they told me it was the transmission. It is currently in shop getting transmission fixed. Hyundai has had my car now for 4.5 months replacing motor and now transmission. I bought this car brand new, and had issues with this SUV in the past. It would consume a lot oil way before it time for oil change, but dealership did oil consumption test and said it was fine. It lost complete power at traffic stop. Every time I took it to delearshop they would say everything look good. My model Vin number isn’t on the recall list, but I wouldn’t purchase a used 2016 Hyundai, Tucson do to safety concerns.

Latches/Locks/Linkages › Doors › Latch
Filed May 5, 202245,000 milesPA

The contact owns a 2016 Hyundai Tucson. The contact stated that both front and rear passenger’s side doors failed to open from inside or outside the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with an actuator failure. Neither the manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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